Thank you, thank you, thank you for this important info! I love vinegar for all sorts of cleaning around the house but it's not strong enough to get rid of all the scale inside an espresso machine, IMO. I've been using Dezcal powder for mine and it seems to work pretty well. :)
MARK: One caveat re citric acid: If you buy something from a grocery store or similar place - like Ball citric acid for tomato canning, IT WILL HAVE ABOUT 1 - 2% SILICA (sand) ADDED. This is an "anti-caking agent". So you'd better run the solution you make from it through a piece of coffee filter paper before you put it in your machine!
I have been using water from my refrigerator dispenser which is filtered for over two years and have had virtually no scaling. The water tastes a lot better too.
@@Wholelattelovepage I wish I had know then...a few years ago I destroyed a Pavoni Europiccola using vinegar (as told) to descale it...despite my best efforts, espresso with taste of vinegar is not espresso...
I use citric adic for years and it works like a charm. no problems whatsoever. Thanks Mark because of your vids I bought old Gaggia Baby all metal and i just love it to the crazyness.. much much better coffe than my 10x more expensive full automatic plastic Delonghi. (sorry Delonghi) the taste of coffe is like Milion Miles Difference (for the Gaggia of course!)
Thank you for this! Trapped inside during lockdown in 2020. Needed descaling solution for my machine but the hardware stores and non-essential item stores are all closed... just happened to have citric acid at home. Lifesaver!!!
Thanks for the instruction on how strong to make the solution of citric acid -- 2 tbsp to 1 L of water. I didn't know that part and was using a solution of citric acid that was probably too strong.
Great. Thanks for this info. I lost 2 espresso machines before I even knew what descalling was. The manual said to do it, but I was clueless what they were even talking about. Now they recommend vinegar. I use a citric acid based product. It is AMAZING how much crud comes out of that machine when you descale.
Hi Richard, Thanks for the comment. Depending on time between descaling and mineral level in source water these machines can build up a lot of scale in their boilers. I'm curious, which manufacturer recommended using vinegar?
It is in my Mr. Coffee ECMP50 machine ... sized right for me. It makes espresso I really like and froths the milk well enough for latte art ... but I'm not a fan of vinegar in my coffee.
I'm with you! No vinegar in my coffee! I actually had dinner with the nephew of the guy who invented/marketed the first Mr. Coffee machines a few years back at a trade show. Next time I see him we're gonna have a little talk about the vinegar recommendation!
@@Wholelattelovepage Did this talk happen? What did he say? Mark what is the BEST solution for machines that have internal plastic parts ex Breville. Thank you.
Hi. Thank you for the video. I have Saeco Lirika automatic spresso machine. It's manual insists on using saeco descaling solution but it is very expensive where I live. As I found out after googling about the ingredients of the Saeco product, it is made up of citric and lactic acid. Also the user manual says never use vinegar as descaling solution. My question is that if the Citric acid would do the job or after one or 2 years I would confront problems with my spresso machine? I appreciate your help.
Hi AE, Vinegar is fine for glass tea/coffee pots but listen to the manual and never use in an espresso machine. Manufacturer branded descaling solutions sometimes contain a corrosion inhibitor so I always thinks it is best to use the product recommended by the manufacturer. Urnex is the best known maker of descaling products for home and professional use. Their technical staff say citric acid descalers like their Dezcal product are safe for use in all espresso machine boiler types. When using citric acid based descalers in machines with aluminum boilers they recommend limiting contact time to under 30 minutes.
Whole Latte Love Thanks for your attention. I have another question: are the manufacturers' products when they are diluted and ready for use, any thicker than the sour salt compound you mentioned in the movie or they may be thinner and contain more water? I mean may it be harmful for my machine to use a solution of 2 tables spoons of sour salt in 1 litre of water? Because as I mentioned before the manufacturer's solution also contains citric acid. Also I have to say that my machine has an automatic descaling cycle.
Thanks for the explanation. I'm left with a ton of questions though. - Two tablespoons citric acid on 1L of water is how many grams exactly? - What about lactic acid? Is it 1:1 exchangeable or are there other differences? - Why should it void warranty? -- Can lactic or citric acid cause damage to rubber or silicone gaskets? -- Or even react with stainless steel alloys? --- How can I prevent that? - Why are there corrosion-inhibitors added to descaler powders, and what are they exactly? Descaler products are vague as fck.
Hi wg, Thanks for the questions. Yes descale info is vague! One reason why our top recommendation is to filter water properly so there's no scale formation potential in the first place. This can be accomplished by water softening with our preferred method using calcium to magnesium ion-exchange. That type has better flavor extraction characteristics than traditional sodium softening. Also know that machines using HX or dual boilers are difficult to descale due to the open headroom in steam producing boilers. Special (and risky) techniques are required to completely fill/rinse steam boilers. For machine manufacturers which approve of descaling by end users (typically only for single boiler machines) we advise using the descaler recommended by the manufacturer. Doing that results in acid concentrations/type that's appropriate for the machine. Yes, they cost more than DIY citric acid but it's peace of mind. It's rather like using the manufacturer specified oil viscosity in your car's engine. For your specific Qs: 2 tablespoons of citric acid weighs: 28g Lactic acid may be of different concentrations and be more or less efficient as a descaler. I typically see lactic acid combined with citric acid in commercial descaling products. Manufacturer could void a warranty if a machine is descaled outside of their recommended procedure or product. Acids can cause damage to seals and other components. Depends on acid strength and contact time. For example Urnex chemists recommend contact time of
Hi i suffer from sleep apnea and require a resmed airsense 10 which uses a humidifier to keep the air moist so my airways doesn't dry up. Even though i use decalcified water i still get a large calcium buildup & replacing the humidifier is £100. I can't use vinegar (smell) Lemon is not very effective (tried) I can't run any chemical solutions through the machine but I was wondering if you would recommend any solution to dissolve the limescale if i leave the plastic humidifier in a decalcifing solution for a few hours. Any advice would be greatly appreciated. Thank you so much
@@Wholelattelovepage I did ask but it turns out the solution was to buy another one from THEM. If I did use decalcifying powder would it damage the hardened plastic?
I want to descale my espresso machine, but the manufacturer's manual does not have instructions on what product I can use or how to do it. It only has cleaning instructions. Could you help me what to use and what would be the procedure for how to do it?
Hi user, What make/model of machine do you have? Manufacturers of machines which use heat-exchange or dual boilers are nearly universal in recommending against end users descaling. It's okay in most cases to descale machines with a single boiler. If you have a Gaggia Classic here's our video showing how to descale:ruclips.net/video/VbLIIrhE8ms/видео.htmlsi=R8kndMZP0kFfG5xd&t=1021 Process is similar for other single boiler machines.
Oh, if I ever go to the states for road trip, I will definitely drop by your store. And also, only two of my closest friends call me AL, and you guys are third. 😁😜
Thanks for the video! I love Marc's videos and the informative videos, but I really miss Morgan and her drink recipes. Thanks again for all of the great videos and information!
Excellent and to-the-point video, thanks. We've got a Delonghi bean-to-cup machine and the thing I don't understand is that the descaling process runs entirely through the milk frother. We never use the milk frother, though, so there's a large part of the machine that never sees any descaling liquid. Is it worth running descaler through the infuser unit (by making a normal coffee, but with descaler instead of water)? Or does the infuser somehow never suffer from scale? Thanks
Hi TOR, I would descale the machine as recommended by the manufacturer. The infuser (I call it a brew group or unit) generally does not get scale. Most scale issues happen in the thermoblock boiler of the machine. Running out through the milk frother takes care of the boiler. Marc
@@Wholelattelovepage Thanks. I saw that the infuser/thingamabob can easily be removed and mine didn't have any limescale. It makes sense that the "heating up" part of the machine would suffer from limescale more, so I'll trust the manufacturers from now on! 😄 👍
how should I continuously decalcify according to the manufacturer's instructions if Bezzera advises against it? You say that if the water is below 14°F, I only have to decalcify after many years... ? And if everything is removed and reinstalled for external decalcification...Please also show an external decalcification of the Bezzera BZ 10 ... I'm unsure now :-(
Hi CK, Thanks for the question. Most all manufacturers advise against descaling prosumer level machines. This because if one decalcifies a neglected machine it can cause problems with chunks of scale dislodging in one area and plugging another. Then they call the manufacturer and complain. Machines with heat exchange boilers have less complex hydraulic systems than dual boiler machines so not nearly as risky for a home user to descale. The best course is to continuously prevent scale in the first place by filtering to reduce calcium while retaining a mineral level needed for taste and to prevent corrosion of metals. BWT has products like this for that purpose: www.wholelattelove.com/products/bwt-bestsave-s-anti-scale-filter Unless you know your machine has seen hard water for a long time without descaling or is showing symptoms of scaling it's relatively low risk to descale.
Hi SC, Thanks for the comment. Sorry to have to say this but Cafiza is not a descaling product. DO use the Cafiza for backflushing your Silvia. It's also awesome for cleaning filter baskets, portafilters, drip trays etc. For descaling, any of the products in the video will work. I prefer the organic acids so I'd use the Urnex Full Circle Liquid or Powder: www.wholelattelove.com/parts-and-care/cleaning-products?com_cleaner_type=954&product_brand=107 Also, you might want to bookmark our support wiki for the Rancilio Silvia. Lots of care and maintenance info, diagrams, manuals, videos: wiki.wholelattelove.com/Rancilio_Silvia
Just bought some Urnex Dezcal and Cleancaf as recommended on your site. The espresso machine came with cafiza and it said "for cleaning", so maybe the reseller did a bad job. I hope it wouldn't damage my machine if I descaled with cafiza once or twice...
It's unlikely it did any damage. Believe me you are not the first one to have made the error. :) Many take descaling and cleaning to be one in the same. Hopefully you rinsed well!
Cafiza is detergent/degreaser -- it's not a descaling product. It's great for cleaning coffee residue and coffee oil from your portafilter and grouphead. You backflush with it. Also a pretty nice kitchen cleaner by the way. But it won't dissolve limescale inside your boiler. You need a descaler (Urnex, Durgol) for that. No harm done but it shouldn't go inside your boiler.
Thanks, for this useful video. What do you recommend for a Breville Barista express, manual does not give any other alternative other than vinegar. And think it should be a better way to descale. Thermoblock has stainless steel tubing inside, so no aluminum.
Hi DB, You are welcome and thanks for your comment and question. So Breville is the one and only machine maker I'm aware of that has recommended using vinegar for descaling of some of their machines. I was surprised when I saw vinegar recommended in some of their manuals. The other day I was researching descaling on their top of the line dual boiler Oracle machine. When the Oracle first came out I'm fairly certain they did not recommend home users descale Oracles. Now they do and have posted procedures for doing so: brevilleusasupport.com/bes980xl/care-and-use/care/descale-for-first-generation-software/ For the Oracle, their procedure specifies "...fill the water tank with the commercial descaling solution adhering to the manufacturers instructions." So for the Oracle anyway they recommend an unspecified commercial descaling solution. Personally I'd really not want to run vinegar through my machine and I'd rationalize that they recommend a commercial solution for the Oracle. Although the Express and the Oracle are not the same machine they likely use some common materials in their construction. I would use a citric acid descaler but I'm reaching out to Breville for comment and let you know what they say.
great video; do i need to descale or use cleaning agents at all if my machine is plumbed using pre-filtered water from a whole home water filtration system?
Filtration doesn't remove minerals or calcium. Pure water doesn't contain minerals but isn't recommended for drinking since drinking it will take away minerals from your body instead of adding to it. So you'll need to descale every so often depending on how hard you water is.
Durgol is recommended by Gaggia but it is SO expensive -- like $8 PER USE. But my understanding is the newer Gaggia Classic doesn't like citric acid. Durgol uses Sulfamic acid. So I wonder if you could make a reasonable Durgol equivalent with a sulfamic acid solution. I"m not sure I want anti-corrosion additives anyway because I don't want to drink them.
Hi Tom, I've spoken at length with the folks at Urnex about using citric acid based descalers in the Gaggia Classic. They advise it's fine to use so long as contact time is kept below 30 minutes. I always prefer using a manufacturers recommended descaler. It's been extensively tested in their machines and is made at the proper acidic strength.
@@Wholelattelovepage Thanks so much for responding. Sounds like the key is to just follow the instructions and rinse the boiler well after descaling. FYI According to the safety data sheet for Durgol Swiss (frieling.com/wp-content/uploads/2017/10/f_dse_V.15.1_us_02910293.pdf), it is simply sulfamic acid and water, no other additives of consequence. Urnex powder is citric acid, a small amount of sulphamidic acid and aluminum sulfate, an anti-caking agent (urnex.com/wp-content/uploads/2018/08/SDS_Dezcal_Descaler_GB_v5.pdf). I have read reports from some people that Durgol is very effective at cleaning a heavy accumulation of limescale. But at least for those of us not cursed with hard water, Urnex should do a good job.
Hello. Excellent video and guide. Mark I would like to know which product would you recommend for a gaggia super automatic. The gaggia descaler is too expensive. Thank you.
Hi Caterina, Thanks for the comment and question. I recommend using the Gaggia descaler for your machine. I understand your concern with the pricing. The thing is, it's been designed to mix to a proper strength to be effective in your machine. It also contains a corrosion inhibitor which is important to the long-term health of the machine.
This info is awesome! Thanks a lot! I have a question about the homemade solution; if the brand recommends a solution based on lactic acid, is there a problem/difference if using citric acid over long period of time? (Braun / DeLonghi) Thanks !
Hi ELF, You are welcome and thank you for the comment and question. I always advise to use the manufacturer recommended product. I have spoken with chemist at Urnex who make the most popular descaling products for commercial and home use. Their opinion is citric acid is safe for use in all boiler material types. If used in machines with aluminum components contact time with citric acid descalers should be limited to no more than 25 minutes. Marc
I have tried to make my own descaler for my Gaggia Classic using Tartaric Acid, but it's very hard to dissolve compared to Citric Acid. I believe it needs to boil with water, and then it also seems to turn to crystal at some points and i believe there's a chance that it will jam my machine. So i think that i'll stick to Urnez liquid or Durgol liquid from now on.
Hi t, Thanks for the comment. I have never tried tartaric acid so can't comment on that. Citric acid does dissolve easily and is the active ingredient in most commercially available descaling products. If using a citric acid based descaler in your machine it's best to limit contact time to 20 minutes. Don't think crystals you're seeing with the other acid will be a problem. They will likely dissolve when running heated water through your machine. Marc
Hey, thanks for the video! I'm using Capresso EC pro, as I know the boiler should be a aluminium thermoblock. If using citric acid to descale it, will it have any side effect?
Hi James, You are welcome for the video and thank you for the comment and question. You can use citric acid in an aluminum boiler. Just limit contact time to under 20 minutes. Marc
do you guys have any experience with descaling using citric acid where calcium citrate buildup occured? I've read several times that citric acid should not be used for descaling espresso machines, because of the high temperatures involved. Inside the boiler citric acid can turn into calcium citrate, which is very hard to get rid of. Did you ever see that first hand or is that just an urban legend?
Hi CP, Interesting... Have not heard that before. I'm not a chemist, but I have read that organic acids like citric and lactic become more effective with heat. +170% for citric and +160% for lactic at 60C vs. room temperature. See figure 2 in this link: www.jungbunzlauer.com/fileadmin/content/_PDF/JBL_AR_Safe_and_effective_green_descaling_with_lactic_and_citric_acid_2016-071.pdf I believe if calcium citrate were to form it would remain in solution and be expelled with the used descaling solution. I do not know this as a fact, but have not observed material left behind in boilers after regular descaling using citric acid. I could not find any information on calcium citrate buildup in association with descaling. Do you have a link to anything you read?
i was ready to wave this off, bug i'm surprised to discover that calcium citrate is quite insoluble and many people are of the opinion that it can leave a precipitate that can cause blockages (it didn't seem like people think the intact plaster might be converted). a possible crucial difference though is that calcium carbonate deposits in boilers because it's *less* soluble as temperature increases. calcium citrate otoh is more soluble at higher temperatures, like a normal substance
@@5naxalotl since my comment is five years old, a bit has changed for me. Some years ago I actually switched to citric acid for descaling. I always descale my water cooker alongside my espresso machine to test whether calcium citrate buildup occurs when heating the water or letting it sit etc. I never had any problems for one very simple reason: calcium citrate does not like to mix with water, but is soluble in citric acid. Using a high concentration of citric acid will also remove calcium citrate. For 3l of water I use 8 tbsp of citric acid which I guess is way, wayyy too much. But it works.
@@blacktarmac okay thanks that is interesting. i doubt i would have realised the solubility twist. the general opinion is that it's fine for stainless, and _probably fine_ for aluminium over the normal life of a machine. i use quite a lot of citric acid on various things without seeing any degradation. but one suggestion i saw today was that raising the ph of citric acid with ammonia protects aluminium but still allows it to dissolve rust and scale. i think maybe this is due to citric having three protons to donate so there are levels of deprotonation
I know you always say to send a double boiler machine in, but shipping a 75lb machine send like asking for trouble. is there a video you could do for a very handy home enthusiast? do you need to pull the boiler and open it to descale ? I've seen your videos pulling these apart and not intimidated.
Hi Robert, We have considered showing the process and may go there down the road. But it is rather involved and it's going to be different on each machine. I'm like you, not intimidated - and have all the right tools. But we think it goes beyond the ability of most home users. We run the risk of showing how to do it and then a customer gets in over their head and it becomes a real problem for them and eventually us. It's not always required to pull the boiler, but may have to go there as well as other parts.
Surprisingly, the manafacturer of my machine recommends white vinigar mixed 50/50 with water. I'd be happy to use the citric acid and am out of waranty anyway so it will be interesting to see if I get different results. (Breville BES250)
Hi Jeremy, I asked Breville about their vinegar recommendation about a year ago. They were the only machine manufacturer I was aware of recommending vinegar. I was told it was a mistake in their manuals. When originally written someone pulled descaling info of one of their other products (think it was a glass tea kettle) and used it in the espresso machine manual. Breville rep said they do not recommend using vinegar for descaling any of their espresso machines. I guess there was an issue in hard water areas of the UK where customers had to descale frequently. Over time, the vinegar was causing some failures of internal seals. When I spoke to Breville they recommended using citric acid based descalers.
Hi Mark, thanks a lot for the video. I'm going to descale my expobar brewtus IV-R. How much citric acid would you use and how long does it need to stay in the machine? Thanks a lot in advance !
Hi BB, Thanks for the question. First, just know we do not typically recommend home descaling of dual boiler machines. Especially if they may have been neglected or are overdue. In our repair shop boilers are usually removed from DB machines for descaling. That said, someone with the proper skills/knowledge can descale but due to the complexity of internal plumbing of DB machines there's risk of a chunk of scale dislodging without dissolving and plugging up the works. Typical recipe for heavy descaling of non-aluminum boilers is 2 tablespoons per liter of water. Marc
@@Wholelattelovepage Hi Mark, Thanks for the answer! I found a step by step guide on how to descale the Brewtus. I've been using a bestmax filter, but don't know about the previous owner. I had a valve which was blocked, with what i presume was scale. That's why I want to do it. I can remove the boilers and add the descaling solution right in them. Afterwards I would proceed with doing the whole step by step process with everything connected again. I'm just wondering how long the solution can be in the boilers? Thank you again !
I use to boil water on the stove during the winter to improve the humidity in the kitchen. After boiling down the pot multiple times and refilling it with well water, I noticed a white substance on the bottom of the pot. Its the minerals that are in the water -- boiling drives off the water as steam while leaving the minerals behind, so they accumulate. I took a solidified piece of the minerals from the pot and dropped it in a solution of the citric acid, and the acid completely consumed it with no trace of solid left behind. I just dumped it down the drain and flushed with water. No calcium scale.
@@david_allen1 I noticed this too while boiling water on stove for my aeropress using a 500ml all clad pan.. i think the high heat and it didnt even take very long to build this white layer. I found boiling it with water and baking soda helped a bit but now you have made me curious to try some descale solution the next time. Thank you.
Hi FB, Thanks for the question! According to Urnex, the leading maker of descaling products for home and professional use, citric acid is appropriate for use in stainless steel boilers. There Dezcal product is citric acid based and what they recommend for use in SS boilers.
@@Wholelattelovepage Pulled everything apart last night, it was awful in there. I don't think anyone ever descaled! After citric acid bath, steel wool and sanding looks pretty good now :) thanks again for the vids
I have a Breville Barista Express which recommends "decalcifying" once a month with a 50/50 mixture of water and white vinegar. My water is very hard and this doesn't seem like enough. It also takes forever as I usually have to run 2 tanks of the vinegar mixture and then a full tank of clean water to rinse it. The manual doesn't mention descaling, but I am guessing this is the same thing. I was going to try the Gaggia descaler (um, because it's Italian...?). Thoughts?
I have a 2 month old ECM Casa V I bought from you folks. Have been using a BWT Bestsave Anti Scale Filter in the water tank, filling it each night so the water will be neutralized by the morning. My water hardness was about 150ppm using a Hatch SofChek water hardness test strip soap in the Hard water range. To play it extra safe should I consider running some citric acid thru the boiler every few months? I pull 3-4 double shots every day.
Hi MA, Thanks for your patronage and the question. The Bestsave filter replaces some calcium with magnesium. When measuring total hardness there's no distinction between calcium and magnesium but the magnesium is far less likely to cause scaling. At 150ppm after treatment I think it's unlikely you will have significant scaling but prophylactic descaling a couple times a year with citric acid can't hurt anything. Marc
I personally use sulfamic acid (powder). You can get a lifetime-stock for just a few bucks. Until now I had no problems with it but it would be really to know if it works as good as I hope.
How should I do this with a Bezzera BZ 10? Bezzera does not provide any information on decalcification but advises against continuous decalcification !!! When using soft water, descaling is only necessary after several years. Only external decalcification is recommended here. Please show how this is done ;-).... Are there tips and empirical values for this? Please help me ! Greetings Christopher
Hi CK, Thanks for the question. Most all manufacturers advise against descaling prosumer level machines. This because if one decalcifies a neglected machine it can cause problems with chunks of scale dislodging in one area and plugging another. Then they call the manufacturer and complain. Machines with heat exchange boilers have less complex hydraulic systems than dual boiler machines so not nearly as risky for a home user to descale. The best course is to continuously prevent scale in the first place by filtering to reduce calcium while retaining a mineral level needed for taste and to prevent corrosion of metals. BWT has products like this for that purpose: www.wholelattelove.com/products/bwt-bestsave-s-anti-scale-filter Unless you know your machine has seen hard water for a long time without descaling or is showing symptoms of scaling it's relatively low risk to descale.
A warranty only lasts one year, so for first year use the recommended descaler, After that, use the citric acid ....... it works. White vinegar only use in drip machines.
Thank you for the video! I have a bit off topic question, but still about maintenance of a coffee machine. I have Jura E8 and Manual says to clean (not just rinse, but to clean) milk frother every day that I use it. I know that it's the best I can do to keep the machine in the best condition, but I simply don't have that much time to do it, and I doubt that the rest of owners have that extra time. In fact, I've bought E8 cause I do not have much time, but want to drink a tasty coffee. So the question is: if we are talking about 2 milk based drinks per day, how often should I clean it the frother? I would love to do it once a week using Jura's brand fluid for that, but wanted to know what you think about it. Thank you.
Hi Sergii, You are welcome! First, I love the Jura E8. Very similar in capabilities to their Z6 at a much lower price! So, cleaning of milk systems... As you likely know frothing performance will be compromised by milk residue and there are hygienic concerns as well. At your level of use my advice is to have the machine do the automatic rinse after making your milk based drinks. You can set the machine do automatically perform the rinse or initiate it manually. If it's more than 5-10 minutes between making them, do it after each one. Always perform the auto rinse within 10 minutes of making a milk based drink. This should do a good job of getting milk out of the device and preventing a dry milk residue buildup. One part it does not clean is the milk pickup tube. I would rinse that daily after. Unless you notice a decrease in frothing performance you should be able to get away with using the cleaning solution with the Jura container once a week. You should also dismantle the frothing device and clean manually after using the cleaning solution. See how that goes and if you notice a decrease in performance increase the frequency of cleaning with the Jura solution. Hope that helps!
Thank you for your reply! It is great to know that the performance will show how clean the system is and I can definitely start to do cleaning more often if I am not satisfied with the frothing. I am glad that there is a "space to maneuver" if you know what to look for. Thank you one more time!
Very informative video. I've come across numerous websites which says that you should use citric acid for descaling the Gaggia Classic. I have always used tartaric acid, is the citric more effective? :)
Gaggia brand descaler is a combination of citric and lactic acid with a corrosion inhibitor. I recommend using that for their machines. Their super-autos mostly have timed descaling cycles designed to work with the acid strength used in the product.
From Quick Mill owner's manual: Often times descaling can cause more problems than it solves. It can react to the minerals and foam over ruining electrical components. If the solution is too strong it can cause the chrome plating inside the group to flake off and get in the coffee or if it’s too weak it can dislodge minerals and cause a blockage. For liability reasons we strongly discourage descaling and will not provide any instructions on the process.
Hi Rich, No machine manufacturers recommend end-user descale dual boiler machines. Different story from most for HX boiler machines. For some the recommendation is a cover the butt comment. If a machine has been neglected and then descaled it can loosen scale particles and clog up the works. DB machines have more complex internal plumbing so more possible troubles spots. Here in the shop we disassemble DB machine for proper descaling. Single boiler and HX machines are IMO fine to descale if done on schedule and properly. Best advice is to use a water quality (treatment) that does not cause scale in the first place. Marc
I have a nespresso inissia but I live in Pakistan where there is no descaling kit available. Should I use water and citiric acid or even diluted lemon juice???
Hi UU, I'd go with the citric acid - but not in the form of lemon juice!!! The lemon juice has sugars and other solids that you don't want going through the boiler of your machine!
Hello! How do you think, this desale product "Scale clean plus" would be good for Gaggia Classic with aluminium boiler? I have not find information about anticorrosion ingibitors in chemical composition, but in description for the product said that it can be used for aluminium.
Hi PS, I'm not familiar with that product so I have no idea. Things like type of acid used in the product, its concentration and time in the boiler will have an impact. If you're trying to save a few $$ I think it's best to use the product recommended by the manufacturer (like oil in a car engine) rather than take a chance on the unknown. Marc
Do you guys have any videos for coffee grinder maintenance? Following your instructions, I found my grinder on your website and there was no section for care products. I use my included brush very frequently but am not sure if I should use the grinding pellets or not.
I checked the manual for the SGP and it makes no mention of using grinding pellets for cleaning. That said you certainly can use them if you want IMO. Urnex Grindz: www.wholelattelove.com/urnex-grindz-grinder-cleaner-15-2oz-bottle
I've had my Smart Grinder Pro for a little over a month now and I've been using the Full Circle tablets, also by Urnex. They work great! You just need to run a couple of tablespoons of coffee through the grinder afterwards to remove any dust left from the pellets.
Does anyone have anything for scientists and technologists among us? What would be great would be: - which descalers - and their acid constituents - are best for: stainless steel 'boiler'/heat exchange; same for aluminium (are there any?) - and conversely which acids are to be avoided for different metals - which espresso machines have what kind of metal is used for the boiler/exchanger: Gaggia, Breville (my Breville Barista express 870 seems to be a stainless steel exchanger) etc. - a chemist telling us the mechanism of how the different acids work on the different. I will happily update this comment with people adding info. I'm sure it won't become the Ultimate Authority on the subject - but could be useful.
Hi d, Thanks for the question. Urnex is the most notable maker of descaling products for home use and commercial espresso machines. I have asked them many of your questions in the past. Majority of descaling products use citric acid as active ingredient. There are some like Delonghi products and others which use lactic acid. Some descalers use a combination of acids. Urnex Dezcal liquid descaler uses
I would rather have a taste of vinegar than the bitter chemical aftertaste the Saeco Descaler has left me in my espresso. And what is doing to a person's body when the solution instructions warn it can cause serious eye damage?
Harry Lime interesting, think it’s predominantly citric acid. Might give you a slight tang but not at all harmful in descaling output if rinsed. An orange or lime would likely have higher level of citric acid. Shouldn’t be pungent like vinegar. Maybe if a machine was severely scaled prior. Incomplete descale might bring out the funk especially in single boiler with lack of purging after steaming milk.
Manufacturers might not make money from descalers but I don’t think so for Breville, William Sonoma is the only one selling in US their recommended descalers, at $44 for 3 packets? That’s absurd. hence why I found myself here searching for an alternative
Whole Latte Love Thanks for your attention. I have another question: are the manufacturers' products when they are diluted and ready for use, any thicker than the sour salt compound you mentioned in the movie or they may be thinner and contain more water? I mean may it be harmful for my machine to use a solution of 2 tables spoons of sour salt in 1 litre of water? As I mentioned before the manufacturer's solution also contains citric acid. Also I have to say that my machine has an automatic descaling cycle.
Hi AE, You do not mention what type of machine you have. 2tbspn is fine. If your machine has an aluminum boiler limit citric acid descaler contact time to 20 minutes.
I have a 1950's vintage electric Vesuviana machine. What do you recommend for the little boiler? My home is on a well and we have a lot of calcium in the water here. Thanks!
Hi Denise, Thanks for the question. If using the well water straight I'd descale with a citric acid based descaler or make your own using citric acid. Not sure of the metal used in construction of your machine. If aluminum limit descaler contact time to 20 minutes. An option to reduce descaling frequency and potentially improve water flavor is the BWT Penguin Pitcher. It uses patented ion-exchange filtering technology which replaces calcium with magnesium significantly reducing or eliminating scaling. Also includes particle filtration and activated carbon for odor/chemical reduction: www.wholelattelove.com/products/bwt-penguin-2-7-l-water-pitcher Hope that helps! Marc
The manufacture for my espresso machine recommends to use vinegar which I do use and if done properly I don't get any vinegar after taste at all, go figure.
Hi SG, Well, we're more about coffee machines here so not really. We have used same descaling products with main ingredient being citric acid to clean up scale in the dishwasher in our staff kitchen. Marc
Round hi, not sure what you mean by “caustic distilled”. Carbon filtration is good! Remove chlorination which in improves flavor and prevents acid formation. We do not recommend using pure distilled or RO water without remineralizing. Ultra pure water can be corrosive to metals. One reason why you never see 0 TDS distilled or RO water stored or transported in metal containers or pipes.
Hi Mark! Just bought some citric acid powder today for my (ancient) Breville Modena! Though since using vinegar has been overruled but not officially updated in their manuals, I am on the fence on how much powder to put into my reservoir tank. I’ve never ran a descaling on this machine (yikes!); bought it lightly used and use it lightly myself ever since. Soft water only used in it ever. How much powder would you recommend? In tablespoons? (The manual had originally asked for 1 part vinegar, 1 part water, let the reservoir run half way through, then run it through the frother {about 20-30 seconds}, then let it all sit in the machine for 1-2 hours. Then finishing off what’s left of the solution; same procedure as above but starting with the frother).
Hi JS, Thanks for the question. Typical citric acid ratio for descaling is 1 part ca powder to 20 parts water by weight. Personally, I'd limit contact time to 30 minutes. Hopefully your water (and previous owners) is soft. Neglecting descaling for long periods and then descaling can dislodge large scale particles which have the potential to plug things up. Marc
@@Wholelattelovepage - I have seen (and used) the 2 tbsp citric acid per liter of water in the past. 2 Tbsp of acid is about 30 grams, and if applied to your recipe above, would only yield 600 ml of solution. So what do you guys use in the shop for descaling? 2 tbsp per liter, or 3-4 tbsp per liter?
Hi Liam, Thanks for the question. You can use citric acid for descaling most any machine. If using in machine with an aluminum boiler limit contact time to 20-25 minutes. Marc
Hi Whole Latte Love, great video! So I've noticed recently that I'm getting way less espresso out of my machine with the same dosage/grind size/bean as before, and have used the gaggia descaling solution on my classic pro. Doing this improved it slightly - but it's not back to its old levels :( I've been using brita filtered water in my machine, haven't descaled for around 5 months since I bought it new (I know it's bad of me haha) and live in a place with pretty hard water. Would you recommend me buying some citric acid and trying the home made solution? I think it might be some scale blocking the solenoid maybe?
Hi CS, You can do the homemade descaler using citric acid. Be sure and keep the contact time under 20 minutes when using that. If your solenoid is restricted you can clean that without descaling. Here's a video that shows how to clean or replace the solenoid: ruclips.net/video/0ipvBdWaVzQ/видео.html Hope that helps! Marc
@@Wholelattelovepage Thanks for replying :D :D I'm not 100% that it's the solenoid, I'm gonna try another descale before tearing the entire thing apart to clean the boiler/solenoid.
Thanks Mark--I have done a "deep" cleaning on my Gaggia Classic, (meaning complete disassembly) I descale fairly regularly with citric acid, and I am in the midst of my second deep cleaning currently. (It has been 3 years--if that--since my last deep clean.) I used Citric acid and since that didn't work to my satisfaction, I used TSP. That also has not worked tom my satisfaction. Doesn't seem like any options are left. I am looking for a very small jack-hammer at this time. (We do not have hard water either.) Any suggestions?
Hi Bill, You are welcome! So after descaling is your boiler still full of scale deposits? If descaling regularly you should not have that unless your water is extra hard but you say it is not. Best bet might be to replace the boiler. They are relatively in-expensive. If interested call our tech support at 585-924-7170 and they can get you the part. Beyond that, I don't recommend descaling products beyond Urnex Dezcal which has sulfamic acid in addition to citric. Contact time with that product should be limited to 20 - 30 minutes. Even if you believe your water is not hard you might consider treating it to prevent scale with either an in reservoir pad filter to prevent scale in the future: www.wholelattelove.com/products/bwt-bestsave-s-anti-scale-filter or a reservoir mounted plumbed filter: www.wholelattelove.com/products/bwt-bestcup-m-package Marc
@@Wholelattelovepage Thanks! I think I will give it one more shot of reassembly and when it acts up, I think it is definitely time replace the boiler. I am going to start using filtered water and honestly, for as regularly as I use my machine, I am quite pleased with the service I have gotten out of it.
Hi Pure Blood, Thanks for the question. Gaggia descaler is preferred for use in the Classic Pro: www.wholelattelove.com/products/gaggia-decalcifier-4adf31c1-5733-464a-91c2-ffbda32ef649 If you have some Delonghi on hand it's okay to use in a pinch. The Delonghi descaler is mostly lactic acid while the Gaggia descaler is mostly citric acid plus some lactic acid and a corrosion inhibitor. If using the Delonghi limit contact time to
I assume it's because they would prefer a know quantity of a product they have tested is used. When people start making their own many things could happen. They could use one that is to weak to do the job properly resulting in scale building up over time. Or go the more is better route and use something much to strong which might cause damage.
Good info but totally disagree that the manufacturers are not profiteering from selling overpriced cleaners. They certainly are. Gaggia's liquid cleaner is an insane price and will cost pennies to make.
Hi there I have a question, I live in a area where we use swamp coolers and we have a problem with scale, can I use this scale product to reduce or get rid of this problem? Thank you.
Hi Miguel, I'm not very familiar with evaporative coolers so I'm not sure if they have internal components sensitive to the acids (typically citric acid) used in descaling products. A quick google search turned up a number of products for descaling swamp coolers. In your shoes, I'd use a product/[process as recommended by the manufacturer of your cooler. Marc
What descaler is recommended for a Brewtus II? I live in NYC. Soft water. I have never descaled and am worried about this. Should I take it to a professional Espresso repair shop for the first descaling? Roughly how much should I expect that to cost?
Hi Richard, We do not recommend home users descale dual boiler machines. If you have a background in plumbing/electronics etc. and are good with tools you can try and descale the machine yourself but again not something we recommend. If you do, use one of the Urnex Dezcal products. Having never been descaled it's likely there is some buildup even with relatively soft water. There's a risk that scale can plug up components when descaling. When we descale DB machines here we tear them down and place parts in a more aggressive acid bath. A teardown/descale/rebuild runs about $350 in our shop. On a machine of your age, it's common to run into other issues like brittle wires etc that can add to the cost.
I had my Brewtus II serviced by you about 2 years ago. Not descaled. I drove up from NYC because of a problem installing your PID kit and they also did a service replacing several things. What symptoms should I watch for that signals that I need to have a professional descaling?
You'd be looking for things like flow issues and poor heating. But if you get to that point scale is fairly severe. Having soft source water helps reduce scale formation. One thing you can do to reduce scale build up in the steam boiler is to drain some water out of the machine's hot water tap on a regular basis. This only makes a difference if all you do is steaming. So if you preheat cups or make Americanos using water from the machine's hot water tap that is probably enough. But many people only use steam from the boiler. Over time, removing steam only causes the mineral level in the boiler to increase as no minerals are in the steam. Steam is essentially mineral free distilled water so the minerals stay in the boiler.
I am not seeing flow issues or poor heating. $350 for professional descaling is expensive. Especially if I have to do this on a regular basis. I had thought it was possible to personally do descaling but that if it had never been done then it should be done first by a professional who would disassemble the Brewtus because scale would otherwise clog stuff. I thought that was what Todd told me in 2015 when I went to your place. Has your advice changed?
So our general advice is the same. But I certainly understand why you ask and will explain. We do not recommend home users descale DB machines. Yes, it can be done. But if we were to recommend it, people who have DB machine that have not been descaled for a long time may run into problems when they go to do it. Those problems like clogging from scale debris can be solved by a technician. But it may be beyond the skill of most home users. Also, it's a rather involved process and differs by manufacturer and model. When you talked with Todd one on one he may have appraised your skill and knowledge and felt you were capable of descaling your machine. It's kinda like a car dealer would not make a blanket statement saying everyone can do their own brake jobs. But a mechanic at the dealer might appraise an individual's skills and feel they could handle it. I agree $350 is a large expense. But it should not be needed on a regular basis. In your case with a soft water source, service 2 years ago and no symptoms I think you are fine. If Todd advised at that point you could descale the machine then I'd go with that. Probably would have been better to descale sooner but should be fairly low risk at this point.
Hi Vinnie, It's manufacturers using an abundance of caution. Leave a citric acid descaler in some boiler types like aluminum too long and it can cause damage. I've had lengthy discussions with the chemist at Urnex in regards to descaling acids and boiler materials. Understand Urnex does not make descaling products for machine manufacturers. In regards to citric acid products like their Dezcal they caution not to leave it in an aluminum boiler for more than 20-30 minutes. Also, those making their own descaler from citric acid may not get the strength right - your assuming part :) Marc
@@Wholelattelovepage Thank you for your reply. I'm correct in that prepared and used correctly there is really no problem. Further demonstrates why we have to Warn people that HOT coffee may burn you.
Hi Igor, Thanks for the question. Depends on your water quality. For average water hardness we recommend descaling every 3-4 months. Sooner if water is hard like every 2 months and later like every 6 months for softer water. Marc
Hi TTT, Well, there's a lot more in lemon juice than citric acid like sugars etc. Also bulk powdered citric acid is likely a lot cheaper than lemon juice. Marc
Hi GH, What type of machine do you have? It depends on factors like hardness of the water going into it, filter use and how much the machine gets used. Would be happy to help give you a definite answer if you provide some details. In the meantime, for average home use with water that's not excessively hard a good place to start is every 3 months.
Hi, thanks for your help. It's De'longhi Icona Pump. The water isn't hard and it's filtered. I've had it for many months and use it almost daily. So it definitely needs descaling now (totally forgot about it). Is this why I lately feel there is a weird smell in the crema?
You are welcome. If water is not hard, you're using daily and using a filter I'd recommend descaling every 4 months. I doubt lack of descaling would cause odd crema smells.
Thank you, thank you, thank you for this important info! I love vinegar for all sorts of cleaning around the house but it's not strong enough to get rid of all the scale inside an espresso machine, IMO. I've been using Dezcal powder for mine and it seems to work pretty well. :)
Hi, You are welcome. Totally agree vinegar is wonderful for some things but not for descaling espresso machines. :)
MARK:
One caveat re citric acid:
If you buy something from a grocery store or similar place - like Ball citric acid for tomato canning, IT WILL HAVE ABOUT 1 - 2% SILICA (sand) ADDED. This is an "anti-caking agent".
So you'd better run the solution you make from it through a piece of coffee filter paper before you put it in your machine!
I have been using water from my refrigerator dispenser which is filtered for over two years and have had virtually no scaling. The water tastes a lot better too.
@@Wholelattelovepage does it remove rancid coffee bean oil from the brew group. if not which solution like home made i mean can we use and thnx !!
@@Wholelattelovepage I wish I had know then...a few years ago I destroyed a Pavoni Europiccola using vinegar (as told) to descale it...despite my best efforts, espresso with taste of vinegar is not espresso...
I use citric adic for years and it works like a charm. no problems whatsoever. Thanks Mark because of your vids I bought old Gaggia Baby all metal and i just love it to the crazyness.. much much better coffe than my 10x more expensive full automatic plastic Delonghi. (sorry Delonghi) the taste of coffe is like Milion Miles Difference (for the Gaggia of course!)
Hey r, You are welcome! Much better coffee from semi-autos!
Thank you for this! Trapped inside during lockdown in 2020. Needed descaling solution for my machine but the hardware stores and non-essential item stores are all closed... just happened to have citric acid at home. Lifesaver!!!
Hi Leah, You are welcome. Finding all kinds of projects to do during the distancing! Keep yourself busy.
Marc
can i buy citric acid at Kroger?
where do i buy that stuff at?
@@jefffuehr366 check an international market or canning section at store
You addressed all my questions and my nature is to resist manufacturers pushing consumables. But you’re right.
Thanks for the instruction on how strong to make the solution of citric acid -- 2 tbsp to 1 L of water. I didn't know that part and was using a solution of citric acid that was probably too strong.
Great. Thanks for this info. I lost 2 espresso machines before I even knew what descalling was. The manual said to do it, but I was clueless what they were even talking about. Now they recommend vinegar. I use a citric acid based product. It is AMAZING how much crud comes out of that machine when you descale.
Hi Richard, Thanks for the comment. Depending on time between descaling and mineral level in source water these machines can build up a lot of scale in their boilers. I'm curious, which manufacturer recommended using vinegar?
It is in my Mr. Coffee ECMP50 machine ... sized right for me. It makes espresso I really like and froths the milk well enough for latte art ... but I'm not a fan of vinegar in my coffee.
I'm with you! No vinegar in my coffee! I actually had dinner with the nephew of the guy who invented/marketed the first Mr. Coffee machines a few years back at a trade show. Next time I see him we're gonna have a little talk about the vinegar recommendation!
@@Wholelattelovepage Did this talk happen? What did he say? Mark what is the BEST solution for machines that have internal plastic parts ex Breville. Thank you.
Bitchn' guitar solos in the backgaround. Hell yes, brother.
Thanks a lot Mark for clearing that up for me! You saved me a lot of time and worry. Much appreciated.
Hi Randy, You are welcome! Thanks for the comment!!!
Marc
Thanks for the useful info. I recently got an espresso machine and now I'm obsessed
Hey Kitty, Congrats on your new machine. You obsession is a common affliction!
Marc
Thank you Tony Danza!
For milk jugs or wands the urnex Rinza is amazing for milk buildup problems
Hi John, Thanks for the comment. Rinza does make getting milk crud off easy!
www.wholelattelove.com/urnex-rinza-milk-frother-cleaner
Hi. Thank you for the video.
I have Saeco Lirika automatic spresso machine. It's manual insists on using saeco descaling solution but it is very expensive where I live. As I found out after googling about the ingredients of the Saeco product, it is made up of citric and lactic acid. Also the user manual says never use vinegar as descaling solution.
My question is that if the Citric acid would do the job or after one or 2 years I would confront problems with my spresso machine?
I appreciate your help.
Hi AE, Vinegar is fine for glass tea/coffee pots but listen to the manual and never use in an espresso machine. Manufacturer branded descaling solutions sometimes contain a corrosion inhibitor so I always thinks it is best to use the product recommended by the manufacturer. Urnex is the best known maker of descaling products for home and professional use. Their technical staff say citric acid descalers like their Dezcal product are safe for use in all espresso machine boiler types. When using citric acid based descalers in machines with aluminum boilers they recommend limiting contact time to under 30 minutes.
Whole Latte Love Thanks for your attention.
I have another question: are the manufacturers' products when they are diluted and ready for use, any thicker than the sour salt compound you mentioned in the movie or they may be thinner and contain more water? I mean may it be harmful for my machine to use a solution of 2 tables spoons of sour salt in 1 litre of water? Because as I mentioned before the manufacturer's solution also contains citric acid. Also I have to say that my machine has an automatic descaling cycle.
I use citric acid to clean my electric pot all the time, it cleans really fast and you can see the results.
Thanks for the explanation. I'm left with a ton of questions though.
- Two tablespoons citric acid on 1L of water is how many grams exactly?
- What about lactic acid? Is it 1:1 exchangeable or are there other differences?
- Why should it void warranty?
-- Can lactic or citric acid cause damage to rubber or silicone gaskets?
-- Or even react with stainless steel alloys?
--- How can I prevent that?
- Why are there corrosion-inhibitors added to descaler powders, and what are they exactly?
Descaler products are vague as fck.
Hi wg, Thanks for the questions. Yes descale info is vague! One reason why our top recommendation is to filter water properly so there's no scale formation potential in the first place. This can be accomplished by water softening with our preferred method using calcium to magnesium ion-exchange. That type has better flavor extraction characteristics than traditional sodium softening. Also know that machines using HX or dual boilers are difficult to descale due to the open headroom in steam producing boilers. Special (and risky) techniques are required to completely fill/rinse steam boilers. For machine manufacturers which approve of descaling by end users (typically only for single boiler machines) we advise using the descaler recommended by the manufacturer. Doing that results in acid concentrations/type that's appropriate for the machine. Yes, they cost more than DIY citric acid but it's peace of mind. It's rather like using the manufacturer specified oil viscosity in your car's engine.
For your specific Qs:
2 tablespoons of citric acid weighs: 28g
Lactic acid may be of different concentrations and be more or less efficient as a descaler. I typically see lactic acid combined with citric acid in commercial descaling products.
Manufacturer could void a warranty if a machine is descaled outside of their recommended procedure or product.
Acids can cause damage to seals and other components. Depends on acid strength and contact time. For example Urnex chemists recommend contact time of
@@Wholelattelovepage Thank you very much for your reply and the detailed explanation. 🙏
Hi i suffer from sleep apnea and require a resmed airsense 10 which uses a humidifier to keep the air moist so my airways doesn't dry up.
Even though i use decalcified water i still get a large calcium buildup & replacing the humidifier is £100.
I can't use vinegar (smell)
Lemon is not very effective (tried)
I can't run any chemical solutions through the machine but I was wondering if you would recommend any solution to dissolve the limescale if i leave the plastic humidifier in a decalcifing solution for a few hours.
Any advice would be greatly appreciated.
Thank you so much
Hi a, I'd check with the manufacturer of humidifier for recommended descaler and procedure.
@@Wholelattelovepage I did ask but it turns out the solution was to buy another one from THEM.
If I did use decalcifying powder would it damage the hardened plastic?
@@TheMightsparrow Sorry, I have no idea. I work with espresso machines.
I want to descale my espresso machine, but the manufacturer's manual does not have instructions on what product I can use or how to do it. It only has cleaning instructions. Could you help me what to use and what would be the procedure for how to do it?
Hi user, What make/model of machine do you have? Manufacturers of machines which use heat-exchange or dual boilers are nearly universal in recommending against end users descaling. It's okay in most cases to descale machines with a single boiler. If you have a Gaggia Classic here's our video showing how to descale:ruclips.net/video/VbLIIrhE8ms/видео.htmlsi=R8kndMZP0kFfG5xd&t=1021
Process is similar for other single boiler machines.
@@Wholelattelovepage My Machine is an Ascaso Baby T Plus expresso machine
WOw, love this video, so informative, now I know which machine should use which acid for best result.
Hi AL, We do our best! thanks for the kind comment.
Oh, if I ever go to the states for road trip, I will definitely drop by your store.
And also, only two of my closest friends call me AL, and you guys are third. 😁😜
Guess we became good friends rather quickly!
Thanks for the video! I love Marc's videos and the informative videos, but I really miss Morgan and her drink recipes. Thanks again for all of the great videos and information!
Hi JEV, Thanks for the comment. I miss Morgan too! But her hands and face did make a special guest appearance in this one.
Marc
Whole Latte Love that's what made me think of her! Hi Marc!
Excellent and to-the-point video, thanks.
We've got a Delonghi bean-to-cup machine and the thing I don't understand is that the descaling process runs entirely through the milk frother.
We never use the milk frother, though, so there's a large part of the machine that never sees any descaling liquid.
Is it worth running descaler through the infuser unit (by making a normal coffee, but with descaler instead of water)? Or does the infuser somehow never suffer from scale?
Thanks
Hi TOR, I would descale the machine as recommended by the manufacturer. The infuser (I call it a brew group or unit) generally does not get scale. Most scale issues happen in the thermoblock boiler of the machine. Running out through the milk frother takes care of the boiler.
Marc
@@Wholelattelovepage Thanks. I saw that the infuser/thingamabob can easily be removed and mine didn't have any limescale. It makes sense that the "heating up" part of the machine would suffer from limescale more, so I'll trust the manufacturers from now on! 😄
👍
how should I continuously decalcify according to the manufacturer's instructions if Bezzera advises against it? You say that if the water is below 14°F, I only have to decalcify after many years... ? And if everything is removed and reinstalled for external decalcification...Please also show an external decalcification of the Bezzera BZ 10 ... I'm unsure now :-(
Hi CK, Thanks for the question. Most all manufacturers advise against descaling prosumer level machines. This because if one decalcifies a neglected machine it can cause problems with chunks of scale dislodging in one area and plugging another. Then they call the manufacturer and complain. Machines with heat exchange boilers have less complex hydraulic systems than dual boiler machines so not nearly as risky for a home user to descale. The best course is to continuously prevent scale in the first place by filtering to reduce calcium while retaining a mineral level needed for taste and to prevent corrosion of metals. BWT has products like this for that purpose: www.wholelattelove.com/products/bwt-bestsave-s-anti-scale-filter
Unless you know your machine has seen hard water for a long time without descaling or is showing symptoms of scaling it's relatively low risk to descale.
Is there a problem using Dezcal in the Gaggia Classic Pro (it has an aluminum boiler)?
Hi John, It's okay to use Dezcal in aluminum boilers. Urnex advises limiting contact time to 20-30 minutes for aluminum.
Great video! I've been using Cafiza to descale my Rancilio Silvia every 2-3 weeks. Would you use something else?
Hi SC, Thanks for the comment. Sorry to have to say this but Cafiza is not a descaling product. DO use the Cafiza for backflushing your Silvia. It's also awesome for cleaning filter baskets, portafilters, drip trays etc. For descaling, any of the products in the video will work. I prefer the organic acids so I'd use the Urnex Full Circle Liquid or Powder: www.wholelattelove.com/parts-and-care/cleaning-products?com_cleaner_type=954&product_brand=107
Also, you might want to bookmark our support wiki for the Rancilio Silvia. Lots of care and maintenance info, diagrams, manuals, videos: wiki.wholelattelove.com/Rancilio_Silvia
Just bought some Urnex Dezcal and Cleancaf as recommended on your site. The espresso machine came with cafiza and it said "for cleaning", so maybe the reseller did a bad job. I hope it wouldn't damage my machine if I descaled with cafiza once or twice...
It's unlikely it did any damage. Believe me you are not the first one to have made the error. :) Many take descaling and cleaning to be one in the same. Hopefully you rinsed well!
Yeah, I usually put a whole 2 tanks through the machine afterward so it should be good. She's a tough ol' gal. Thanks for the info :P
Cafiza is detergent/degreaser -- it's not a descaling product. It's great for cleaning coffee residue and coffee oil from your portafilter and grouphead. You backflush with it. Also a pretty nice kitchen cleaner by the way. But it won't dissolve limescale inside your boiler. You need a descaler (Urnex, Durgol) for that. No harm done but it shouldn't go inside your boiler.
Thanks, for this useful video. What do you recommend for a Breville Barista express, manual does not give any other alternative other than vinegar. And think it should be a better way to descale. Thermoblock has stainless steel tubing inside, so no aluminum.
Hi DB, You are welcome and thanks for your comment and question. So Breville is the one and only machine maker I'm aware of that has recommended using vinegar for descaling of some of their machines. I was surprised when I saw vinegar recommended in some of their manuals. The other day I was researching descaling on their top of the line dual boiler Oracle machine. When the Oracle first came out I'm fairly certain they did not recommend home users descale Oracles. Now they do and have posted procedures for doing so: brevilleusasupport.com/bes980xl/care-and-use/care/descale-for-first-generation-software/
For the Oracle, their procedure specifies "...fill the water tank with the commercial descaling solution adhering to the manufacturers instructions." So for the Oracle anyway they recommend an unspecified commercial descaling solution. Personally I'd really not want to run vinegar through my machine and I'd rationalize that they recommend a commercial solution for the Oracle. Although the Express and the Oracle are not the same machine they likely use some common materials in their construction. I would use a citric acid descaler but I'm reaching out to Breville for comment and let you know what they say.
in order to not to void your warranty:
Manufacturer: did you use citric acid?
owner: y... NO!
TADA :D
well...
great video; do i need to descale or use cleaning agents at all if my machine is plumbed using pre-filtered water from a whole home water filtration system?
Filtration doesn't remove minerals or calcium. Pure water doesn't contain minerals but isn't recommended for drinking since drinking it will take away minerals from your body instead of adding to it.
So you'll need to descale every so often depending on how hard you water is.
Thank you! Informative and concise! Excellent video
You're very welcome!
Marc
Durgol is recommended by Gaggia but it is SO expensive -- like $8 PER USE. But my understanding is the newer Gaggia Classic doesn't like citric acid. Durgol uses Sulfamic acid. So I wonder if you could make a reasonable Durgol equivalent with a sulfamic acid solution. I"m not sure I want anti-corrosion additives anyway because I don't want to drink them.
Hi Tom, I've spoken at length with the folks at Urnex about using citric acid based descalers in the Gaggia Classic. They advise it's fine to use so long as contact time is kept below 30 minutes. I always prefer using a manufacturers recommended descaler. It's been extensively tested in their machines and is made at the proper acidic strength.
@@Wholelattelovepage Thanks so much for responding. Sounds like the key is to just follow the instructions and rinse the boiler well after descaling.
FYI According to the safety data sheet for Durgol Swiss (frieling.com/wp-content/uploads/2017/10/f_dse_V.15.1_us_02910293.pdf), it is simply sulfamic acid and water, no other additives of consequence. Urnex powder is citric acid, a small amount of sulphamidic acid and aluminum sulfate, an anti-caking agent (urnex.com/wp-content/uploads/2018/08/SDS_Dezcal_Descaler_GB_v5.pdf).
I have read reports from some people that Durgol is very effective at cleaning a heavy accumulation of limescale. But at least for those of us not cursed with hard water, Urnex should do a good job.
Thank you so, so much! You guys are awsome. A big hug from Brazil! If you want some brazilian coffee beans, tell me. I will send asap.
[ ]´s
Iranlei
Hi IT, your are welcome! Would love some beans!
Hello. Excellent video and guide. Mark I would like to know which product would you recommend for a gaggia super automatic. The gaggia descaler is too expensive. Thank you.
Hi Caterina, Thanks for the comment and question. I recommend using the Gaggia descaler for your machine. I understand your concern with the pricing. The thing is, it's been designed to mix to a proper strength to be effective in your machine. It also contains a corrosion inhibitor which is important to the long-term health of the machine.
nice and informative
Hi mm, Thanks for the comment!
This info is awesome! Thanks a lot! I have a question about the homemade solution; if the brand recommends a solution based on lactic acid, is there a problem/difference if using citric acid over long period of time? (Braun / DeLonghi) Thanks !
Hi ELF, You are welcome and thank you for the comment and question. I always advise to use the manufacturer recommended product. I have spoken with chemist at Urnex who make the most popular descaling products for commercial and home use. Their opinion is citric acid is safe for use in all boiler material types. If used in machines with aluminum components contact time with citric acid descalers should be limited to no more than 25 minutes.
Marc
What do you recommend for a Profitec 500? I've always used Durgal on my Gaggia Classic! Thanks!
Hi Michael, I'd go with any of the Urnex products for the Pro 500.
I have tried to make my own descaler for my Gaggia Classic using Tartaric Acid, but it's very hard to dissolve compared to Citric Acid. I believe it needs to boil with water, and then it also seems to turn to crystal at some points and i believe there's a chance that it will jam my machine. So i think that i'll stick to Urnez liquid or Durgol liquid from now on.
Hi t, Thanks for the comment. I have never tried tartaric acid so can't comment on that. Citric acid does dissolve easily and is the active ingredient in most commercially available descaling products. If using a citric acid based descaler in your machine it's best to limit contact time to 20 minutes. Don't think crystals you're seeing with the other acid will be a problem. They will likely dissolve when running heated water through your machine.
Marc
Hey, thanks for the video! I'm using Capresso EC pro, as I know the boiler should be a aluminium thermoblock. If using citric acid to descale it, will it have any side effect?
Hi James, You are welcome for the video and thank you for the comment and question. You can use citric acid in an aluminum boiler. Just limit contact time to under 20 minutes.
Marc
awesome video,I'm going to taobao buy some food grade citric acid.thanks for your advice.
You are welcome! Thanks for the comment.
do you guys have any experience with descaling using citric acid where calcium citrate buildup occured?
I've read several times that citric acid should not be used for descaling espresso machines, because of the high temperatures involved. Inside the boiler citric acid can turn into calcium citrate, which is very hard to get rid of. Did you ever see that first hand or is that just an urban legend?
Hi CP, Interesting... Have not heard that before. I'm not a chemist, but I have read that organic acids like citric and lactic become more effective with heat. +170% for citric and +160% for lactic at 60C vs. room temperature. See figure 2 in this link: www.jungbunzlauer.com/fileadmin/content/_PDF/JBL_AR_Safe_and_effective_green_descaling_with_lactic_and_citric_acid_2016-071.pdf
I believe if calcium citrate were to form it would remain in solution and be expelled with the used descaling solution. I do not know this as a fact, but have not observed material left behind in boilers after regular descaling using citric acid.
I could not find any information on calcium citrate buildup in association with descaling. Do you have a link to anything you read?
i was ready to wave this off, bug i'm surprised to discover that calcium citrate is quite insoluble and many people are of the opinion that it can leave a precipitate that can cause blockages (it didn't seem like people think the intact plaster might be converted). a possible crucial difference though is that calcium carbonate deposits in boilers because it's *less* soluble as temperature increases. calcium citrate otoh is more soluble at higher temperatures, like a normal substance
@@5naxalotl since my comment is five years old, a bit has changed for me. Some years ago I actually switched to citric acid for descaling. I always descale my water cooker alongside my espresso machine to test whether calcium citrate buildup occurs when heating the water or letting it sit etc. I never had any problems for one very simple reason: calcium citrate does not like to mix with water, but is soluble in citric acid. Using a high concentration of citric acid will also remove calcium citrate. For 3l of water I use 8 tbsp of citric acid which I guess is way, wayyy too much. But it works.
@@blacktarmac okay thanks that is interesting. i doubt i would have realised the solubility twist. the general opinion is that it's fine for stainless, and _probably fine_ for aluminium over the normal life of a machine. i use quite a lot of citric acid on various things without seeing any degradation. but one suggestion i saw today was that raising the ph of citric acid with ammonia protects aluminium but still allows it to dissolve rust and scale. i think maybe this is due to citric having three protons to donate so there are levels of deprotonation
I know you always say to send a double boiler machine in, but shipping a 75lb machine send like asking for trouble. is there a video you could do for a very handy home enthusiast? do you need to pull the boiler and open it to descale ? I've seen your videos pulling these apart and not intimidated.
Hi Robert, We have considered showing the process and may go there down the road. But it is rather involved and it's going to be different on each machine. I'm like you, not intimidated - and have all the right tools. But we think it goes beyond the ability of most home users. We run the risk of showing how to do it and then a customer gets in over their head and it becomes a real problem for them and eventually us. It's not always required to pull the boiler, but may have to go there as well as other parts.
Whole Latte Love Well thanks for your advice and great tear down videos!
You are welcome Robert!
Surprisingly, the manafacturer of my machine recommends white vinigar mixed 50/50 with water. I'd be happy to use the citric acid and am out of waranty anyway so it will be interesting to see if I get different results. (Breville BES250)
Hi Jeremy, I asked Breville about their vinegar recommendation about a year ago. They were the only machine manufacturer I was aware of recommending vinegar. I was told it was a mistake in their manuals. When originally written someone pulled descaling info of one of their other products (think it was a glass tea kettle) and used it in the espresso machine manual. Breville rep said they do not recommend using vinegar for descaling any of their espresso machines. I guess there was an issue in hard water areas of the UK where customers had to descale frequently. Over time, the vinegar was causing some failures of internal seals. When I spoke to Breville they recommended using citric acid based descalers.
Hi Mark, thanks a lot for the video. I'm going to descale my expobar brewtus IV-R. How much citric acid would you use and how long does it need to stay in the machine? Thanks a lot in advance !
Hi BB, Thanks for the question. First, just know we do not typically recommend home descaling of dual boiler machines. Especially if they may have been neglected or are overdue. In our repair shop boilers are usually removed from DB machines for descaling. That said, someone with the proper skills/knowledge can descale but due to the complexity of internal plumbing of DB machines there's risk of a chunk of scale dislodging without dissolving and plugging up the works. Typical recipe for heavy descaling of non-aluminum boilers is 2 tablespoons per liter of water.
Marc
@@Wholelattelovepage Hi Mark, Thanks for the answer! I found a step by step guide on how to descale the Brewtus. I've been using a bestmax filter, but don't know about the previous owner. I had a valve which was blocked, with what i presume was scale. That's why I want to do it. I can remove the boilers and add the descaling solution right in them. Afterwards I would proceed with doing the whole step by step process with everything connected again. I'm just wondering how long the solution can be in the boilers? Thank you again !
@@Wholelattelovepage Hi Mark, any info on this ? Cheers
Thanks king 👑
Durgol states that citric acid produces calcium citrate scale, and they recommend against it.
I use to boil water on the stove during the winter to improve the humidity in the kitchen. After boiling down the pot multiple times and refilling it with well water, I noticed a white substance on the bottom of the pot. Its the minerals that are in the water -- boiling drives off the water as steam while leaving the minerals behind, so they accumulate. I took a solidified piece of the minerals from the pot and dropped it in a solution of the citric acid, and the acid completely consumed it with no trace of solid left behind. I just dumped it down the drain and flushed with water. No calcium scale.
@@david_allen1 I noticed this too while boiling water on stove for my aeropress using a 500ml all clad pan.. i think the high heat and it didnt even take very long to build this white layer. I found boiling it with water and baking soda helped a bit but now you have made me curious to try some descale solution the next time. Thank you.
Should citric acid be used on a stainless steel boiler like on the profitec 500? I thinking not.
Hi FB, Thanks for the question! According to Urnex, the leading maker of descaling products for home and professional use, citric acid is appropriate for use in stainless steel boilers. There Dezcal product is citric acid based and what they recommend for use in SS boilers.
using citric acid in my ecm, with no problem so far.
Hi IP, Thanks for the comment! Which ECM machine do you have?
Mechanika IV Profi
thanks! great video, fixing up a gaggia baby I found. citric acid looks like it'll do the trick!
Hi Evin, You are welcome - thanks for the comment!
Marc
@@Wholelattelovepage Pulled everything apart last night, it was awful in there. I don't think anyone ever descaled! After citric acid bath, steel wool and sanding looks pretty good now :) thanks again for the vids
@@evindrews You are welcome! As our repair techs see on a regular basis, a lot of people never descale their machines!
I have a Breville Barista Express which recommends "decalcifying" once a month with a 50/50 mixture of water and white vinegar. My water is very hard and this doesn't seem like enough. It also takes forever as I usually have to run 2 tanks of the vinegar mixture and then a full tank of clean water to rinse it. The manual doesn't mention descaling, but I am guessing this is the same thing. I was going to try the Gaggia descaler (um, because it's Italian...?). Thoughts?
this video is great. thanks
Hi lejacobo, You are welcome and thanks so much for the comment!
I have a 2 month old ECM Casa V I bought from you folks. Have been using a BWT Bestsave Anti Scale Filter in the water tank, filling it each night so the water will be neutralized by the morning. My water hardness was about 150ppm using a Hatch SofChek water hardness test strip soap in the Hard water range. To play it extra safe should I consider running some citric acid thru the boiler every few months? I pull 3-4 double shots every day.
Hi MA, Thanks for your patronage and the question. The Bestsave filter replaces some calcium with magnesium. When measuring total hardness there's no distinction between calcium and magnesium but the magnesium is far less likely to cause scaling. At 150ppm after treatment I think it's unlikely you will have significant scaling but prophylactic descaling a couple times a year with citric acid can't hurt anything.
Marc
I personally use sulfamic acid (powder). You can get a lifetime-stock for just a few bucks. Until now I had no problems with it but it would be really to know if it works as good as I hope.
Hi Jonas, What type of machine do you have?
I have the Gaggia Classic
How should I do this with a Bezzera BZ 10? Bezzera does not provide any information on decalcification but advises against continuous decalcification !!! When using soft water, descaling is only necessary after several years.
Only external decalcification is recommended here. Please show how this is done ;-).... Are there tips and empirical values for this? Please help me !
Greetings Christopher
Hi CK, Thanks for the question. Most all manufacturers advise against descaling prosumer level machines. This because if one decalcifies a neglected machine it can cause problems with chunks of scale dislodging in one area and plugging another. Then they call the manufacturer and complain. Machines with heat exchange boilers have less complex hydraulic systems than dual boiler machines so not nearly as risky for a home user to descale. The best course is to continuously prevent scale in the first place by filtering to reduce calcium while retaining a mineral level needed for taste and to prevent corrosion of metals. BWT has products like this for that purpose: www.wholelattelove.com/products/bwt-bestsave-s-anti-scale-filter
Unless you know your machine has seen hard water for a long time without descaling or is showing symptoms of scaling it's relatively low risk to descale.
A warranty only lasts one year, so for first year use the recommended descaler, After that, use the citric acid ....... it works. White vinegar only use in drip machines.
Hi Robert, Excellent advice on the vinegar! Do not use it to descale espresso machines. Citric acid is an option as discussed in the video.
Marc
What can I use for my miele coffee system? The tabs are $3 each and it takes 2 every like 60 cups, plus I have to get them on line.
So can i use citric acid for delonghi ecp35.31... i dont knwo.if it has a stainless steel boiler or aluminium
Hi Sana, It would be best to use the descaler recommended by Delonghi but citric acid should be okay.
@@Wholelattelovepage thanks for ur reply . Love u guys for actually replying and helping everyone out ❤️❤️
Thank you for the video! I have a bit off topic question, but still about maintenance of a coffee machine. I have Jura E8 and Manual says to clean (not just rinse, but to clean) milk frother every day that I use it. I know that it's the best I can do to keep the machine in the best condition, but I simply don't have that much time to do it, and I doubt that the rest of owners have that extra time. In fact, I've bought E8 cause I do not have much time, but want to drink a tasty coffee. So the question is: if we are talking about 2 milk based drinks per day, how often should I clean it the frother? I would love to do it once a week using Jura's brand fluid for that, but wanted to know what you think about it. Thank you.
Hi Sergii, You are welcome! First, I love the Jura E8. Very similar in capabilities to their Z6 at a much lower price! So, cleaning of milk systems... As you likely know frothing performance will be compromised by milk residue and there are hygienic concerns as well. At your level of use my advice is to have the machine do the automatic rinse after making your milk based drinks. You can set the machine do automatically perform the rinse or initiate it manually. If it's more than 5-10 minutes between making them, do it after each one. Always perform the auto rinse within 10 minutes of making a milk based drink. This should do a good job of getting milk out of the device and preventing a dry milk residue buildup. One part it does not clean is the milk pickup tube. I would rinse that daily after. Unless you notice a decrease in frothing performance you should be able to get away with using the cleaning solution with the Jura container once a week. You should also dismantle the frothing device and clean manually after using the cleaning solution. See how that goes and if you notice a decrease in performance increase the frequency of cleaning with the Jura solution. Hope that helps!
Thank you for your reply! It is great to know that the performance will show how clean the system is and I can definitely start to do cleaning more often if I am not satisfied with the frothing. I am glad that there is a "space to maneuver" if you know what to look for. Thank you one more time!
Our pleasure! Enjoy your Jura!!!
Very informative video. I've come across numerous websites which says that you should use citric acid for descaling the Gaggia Classic. I have always used tartaric acid, is the citric more effective? :)
Gaggia brand descaler is a combination of citric and lactic acid with a corrosion inhibitor. I recommend using that for their machines. Their super-autos mostly have timed descaling cycles designed to work with the acid strength used in the product.
thanks for this! I also have a lady gaggia classic and am heading over to amazon and eBay to look for their descaler
You can get it here: www.wholelattelove.com/gaggia-decalcifier-4adf31c1-5733-464a-91c2-ffbda32ef649
From Quick Mill owner's manual:
Often times descaling can cause more problems than it solves. It can react to the
minerals and foam over ruining electrical components. If the solution is too strong it can
cause the chrome plating inside the group to flake off and get in the coffee or if it’s too
weak it can dislodge minerals and cause a blockage. For liability reasons we strongly
discourage descaling and will not provide any instructions on the process.
Hi Rich, No machine manufacturers recommend end-user descale dual boiler machines. Different story from most for HX boiler machines. For some the recommendation is a cover the butt comment. If a machine has been neglected and then descaled it can loosen scale particles and clog up the works. DB machines have more complex internal plumbing so more possible troubles spots. Here in the shop we disassemble DB machine for proper descaling. Single boiler and HX machines are IMO fine to descale if done on schedule and properly. Best advice is to use a water quality (treatment) that does not cause scale in the first place.
Marc
I have a nespresso inissia but I live in Pakistan where there is no descaling kit available. Should I use water and citiric acid or even diluted lemon juice???
Hi UU, I'd go with the citric acid - but not in the form of lemon juice!!! The lemon juice has sugars and other solids that you don't want going through the boiler of your machine!
Whole Latte Love thank you. Also, apart from descaling, is there any other way to keep our machine clean??
From 3:30 actual topic begins.
Hi LT, thanks
Hello! How do you think, this desale product "Scale clean plus" would be good for Gaggia Classic with aluminium boiler?
I have not find information about anticorrosion ingibitors in chemical composition, but in description for the product said that it can be used for aluminium.
Hi PS, I'm not familiar with that product so I have no idea. Things like type of acid used in the product, its concentration and time in the boiler will have an impact. If you're trying to save a few $$ I think it's best to use the product recommended by the manufacturer (like oil in a car engine) rather than take a chance on the unknown.
Marc
Thanks for the tip on using citric acid to clean!
Hi Pat, You're welcome and thanks for the comment.
Do you guys have any videos for coffee grinder maintenance? Following your instructions, I found my grinder on your website and there was no section for care products. I use my included brush very frequently but am not sure if I should use the grinding pellets or not.
Let me know what grinder you are using and I'll get you an answer.
Whole Latte Love it's the breville smart pro grinder
I checked the manual for the SGP and it makes no mention of using grinding pellets for cleaning. That said you certainly can use them if you want IMO. Urnex Grindz: www.wholelattelove.com/urnex-grindz-grinder-cleaner-15-2oz-bottle
I've had my Smart Grinder Pro for a little over a month now and I've been using the Full Circle tablets, also by Urnex. They work great! You just need to run a couple of tablespoons of coffee through the grinder afterwards to remove any dust left from the pellets.
Does anyone have anything for scientists and technologists among us? What would be great would be:
- which descalers - and their acid constituents - are best for: stainless steel 'boiler'/heat exchange; same for aluminium (are there any?)
- and conversely which acids are to be avoided for different metals
- which espresso machines have what kind of metal is used for the boiler/exchanger: Gaggia, Breville (my Breville Barista express 870 seems to be a stainless steel exchanger) etc.
- a chemist telling us the mechanism of how the different acids work on the different.
I will happily update this comment with people adding info. I'm sure it won't become the Ultimate Authority on the subject - but could be useful.
Hi d, Thanks for the question. Urnex is the most notable maker of descaling products for home use and commercial espresso machines. I have asked them many of your questions in the past.
Majority of descaling products use citric acid as active ingredient. There are some like Delonghi products and others which use lactic acid. Some descalers use a combination of acids. Urnex Dezcal liquid descaler uses
I would rather have a taste of vinegar than the bitter chemical aftertaste the Saeco Descaler has left me in my espresso. And what is doing to a person's body when the solution instructions warn it can cause serious eye damage?
Harry Lime interesting, think it’s predominantly citric acid. Might give you a slight tang but not at all harmful in descaling output if rinsed. An orange or lime would likely have higher level of citric acid. Shouldn’t be pungent like vinegar. Maybe if a machine was severely scaled prior. Incomplete descale might bring out the funk especially in single boiler with lack of purging after steaming milk.
Manufacturers might not make money from descalers but I don’t think so for Breville, William Sonoma is the only one selling in US their recommended descalers, at $44 for 3 packets? That’s absurd. hence why I found myself here searching for an alternative
Whole Latte Love Thanks for your attention.
I have another question: are the manufacturers' products when they are diluted and ready for use, any thicker than the sour salt compound you mentioned in the movie or they may be thinner and contain more water? I mean may it be harmful for my machine to use a solution of 2 tables spoons of sour salt in 1 litre of water? As I mentioned before the manufacturer's solution also contains citric acid. Also I have to say that my machine has an automatic descaling cycle.
Hi AE, You do not mention what type of machine you have. 2tbspn is fine. If your machine has an aluminum boiler limit citric acid descaler contact time to 20 minutes.
Whole Latte Love
My Machine is Saeco Lirika OTC
Whole Latte Love Thanks a lot for the tips!! Do you know if delonghi compact automatic machine uses aluminum boiler? Thanks!
thank you, very useful
Hi MrG, You are welcome and thank you for the comment!
I have a 1950's vintage electric Vesuviana machine. What do you recommend for the little boiler? My home is on a well and we have a lot of calcium in the water here. Thanks!
Hi Denise, Thanks for the question. If using the well water straight I'd descale with a citric acid based descaler or make your own using citric acid. Not sure of the metal used in construction of your machine. If aluminum limit descaler contact time to 20 minutes. An option to reduce descaling frequency and potentially improve water flavor is the BWT Penguin Pitcher. It uses patented ion-exchange filtering technology which replaces calcium with magnesium significantly reducing or eliminating scaling. Also includes particle filtration and activated carbon for odor/chemical reduction: www.wholelattelove.com/products/bwt-penguin-2-7-l-water-pitcher
Hope that helps!
Marc
@@Wholelattelovepage That's very helpful, thanks! I'm sure this thing is aluminum. Glad to know about the Penguin Pitcher.
We'll try to poor pre heated vinegar and you will see how fast and effective it is.
Okay, just be aware vinegar can leave behind some rank flavor and doesn't play well with the seals in some machines.
Thanks Mark...youre awesome!!
Hi Shawn, Thanks for the comment!
The manufacture for my espresso machine recommends to use vinegar which I do use and if done properly I don't get any vinegar after taste at all, go figure.
Stevo any chance you have a Breville machine?
Can u guide about descale powder used for front load washing machines?
Hi SG, Well, we're more about coffee machines here so not really. We have used same descaling products with main ingredient being citric acid to clean up scale in the dishwasher in our staff kitchen.
Marc
Hi, would using pH-Nuetral or caustic distilled active carbon filtered water build up any gunk in the machine?
Round hi, not sure what you mean by “caustic distilled”. Carbon filtration is good! Remove chlorination which in improves flavor and prevents acid formation. We do not recommend using pure distilled or RO water without remineralizing. Ultra pure water can be corrosive to metals. One reason why you never see 0 TDS distilled or RO water stored or transported in metal containers or pipes.
TL;DW: Use 2T citric acid in 1L of water.
Hi Mark!
Just bought some citric acid powder today for my (ancient) Breville Modena! Though since using vinegar has been overruled but not officially updated in their manuals, I am on the fence on how much powder to put into my reservoir tank.
I’ve never ran a descaling on this machine (yikes!); bought it lightly used and use it lightly myself ever since. Soft water only used in it ever. How much powder would you recommend? In tablespoons?
(The manual had originally asked for 1 part vinegar, 1 part water, let the reservoir run half way through, then run it through the frother {about 20-30 seconds}, then let it all sit in the machine for 1-2 hours. Then finishing off what’s left of the solution; same procedure as above but starting with the frother).
Hi JS, Thanks for the question. Typical citric acid ratio for descaling is 1 part ca powder to 20 parts water by weight. Personally, I'd limit contact time to 30 minutes.
Hopefully your water (and previous owners) is soft. Neglecting descaling for long periods and then descaling can dislodge large scale particles which have the potential to plug things up.
Marc
@@Wholelattelovepage - I have seen (and used) the 2 tbsp citric acid per liter of water in the past. 2 Tbsp of acid is about 30 grams, and if applied to your recipe above, would only yield 600 ml of solution.
So what do you guys use in the shop for descaling? 2 tbsp per liter, or 3-4 tbsp per liter?
Hi would you recommend the citric acid solution for descaling my dualit espresso maker?
Hi Liam, Thanks for the question. You can use citric acid for descaling most any machine. If using in machine with an aluminum boiler limit contact time to 20-25 minutes.
Marc
Hi Whole Latte Love, great video!
So I've noticed recently that I'm getting way less espresso out of my machine with the same dosage/grind size/bean as before, and have used the gaggia descaling solution on my classic pro. Doing this improved it slightly - but it's not back to its old levels :(
I've been using brita filtered water in my machine, haven't descaled for around 5 months since I bought it new (I know it's bad of me haha) and live in a place with pretty hard water.
Would you recommend me buying some citric acid and trying the home made solution? I think it might be some scale blocking the solenoid maybe?
Hi CS, You can do the homemade descaler using citric acid. Be sure and keep the contact time under 20 minutes when using that. If your solenoid is restricted you can clean that without descaling. Here's a video that shows how to clean or replace the solenoid: ruclips.net/video/0ipvBdWaVzQ/видео.html
Hope that helps!
Marc
@@Wholelattelovepage Thanks for replying :D :D I'm not 100% that it's the solenoid, I'm gonna try another descale before tearing the entire thing apart to clean the boiler/solenoid.
Thanks Mark--I have done a "deep" cleaning on my Gaggia Classic, (meaning complete disassembly) I descale fairly regularly with citric acid, and I am in the midst of my second deep cleaning currently. (It has been 3 years--if that--since my last deep clean.) I used Citric acid and since that didn't work to my satisfaction, I used TSP. That also has not worked tom my satisfaction. Doesn't seem like any options are left. I am looking for a very small jack-hammer at this time. (We do not have hard water either.) Any suggestions?
Hi Bill, You are welcome! So after descaling is your boiler still full of scale deposits? If descaling regularly you should not have that unless your water is extra hard but you say it is not. Best bet might be to replace the boiler. They are relatively in-expensive. If interested call our tech support at 585-924-7170 and they can get you the part. Beyond that, I don't recommend descaling products beyond Urnex Dezcal which has sulfamic acid in addition to citric. Contact time with that product should be limited to 20 - 30 minutes. Even if you believe your water is not hard you might consider treating it to prevent scale with either an in reservoir pad filter to prevent scale in the future: www.wholelattelove.com/products/bwt-bestsave-s-anti-scale-filter or a reservoir mounted plumbed filter: www.wholelattelove.com/products/bwt-bestcup-m-package
Marc
@@Wholelattelovepage Thanks! I think I will give it one more shot of reassembly and when it acts up, I think it is definitely time replace the boiler. I am going to start using filtered water and honestly, for as regularly as I use my machine, I am quite pleased with the service I have gotten out of it.
Hi Marc, can i use Delonghi EcoDecalk for gaggia classic pro?? please reply me
Hi Pure Blood, Thanks for the question. Gaggia descaler is preferred for use in the Classic Pro: www.wholelattelove.com/products/gaggia-decalcifier-4adf31c1-5733-464a-91c2-ffbda32ef649
If you have some Delonghi on hand it's okay to use in a pinch. The Delonghi descaler is mostly lactic acid while the Gaggia descaler is mostly citric acid plus some lactic acid and a corrosion inhibitor. If using the Delonghi limit contact time to
Why would it void the warranty?
I assume it's because they would prefer a know quantity of a product they have tested is used. When people start making their own many things could happen. They could use one that is to weak to do the job properly resulting in scale building up over time. Or go the more is better route and use something much to strong which might cause damage.
Thanks for the response. Makes sense.
Can I use a saeco decalcifier on my Delonghi espresso machine
Hi Maggie thanks for the question. I prefer to use the manufacturer recommended product but think it will be fine.
Marc
Good info but totally disagree that the manufacturers are not profiteering from selling overpriced cleaners. They certainly are. Gaggia's liquid cleaner is an insane price and will cost pennies to make.
Hi there I have a question, I live in a area where we use swamp coolers and we have a problem with scale, can I use this scale product to reduce or get rid of this problem? Thank you.
Hi Miguel, I'm not very familiar with evaporative coolers so I'm not sure if they have internal components sensitive to the acids (typically citric acid) used in descaling products. A quick google search turned up a number of products for descaling swamp coolers. In your shoes, I'd use a product/[process as recommended by the manufacturer of your cooler.
Marc
What descaler is recommended for a Brewtus II?
I live in NYC. Soft water. I have never descaled and am worried about this.
Should I take it to a professional Espresso repair shop for the first descaling?
Roughly how much should I expect that to cost?
Hi Richard, We do not recommend home users descale dual boiler machines. If you have a background in plumbing/electronics etc. and are good with tools you can try and descale the machine yourself but again not something we recommend. If you do, use one of the Urnex Dezcal products. Having never been descaled it's likely there is some buildup even with relatively soft water. There's a risk that scale can plug up components when descaling. When we descale DB machines here we tear them down and place parts in a more aggressive acid bath. A teardown/descale/rebuild runs about $350 in our shop. On a machine of your age, it's common to run into other issues like brittle wires etc that can add to the cost.
I had my Brewtus II serviced by you about 2 years ago. Not descaled.
I drove up from NYC because of a problem installing your PID kit and they also did a service replacing several things.
What symptoms should I watch for that signals that I need to have a professional descaling?
You'd be looking for things like flow issues and poor heating. But if you get to that point scale is fairly severe. Having soft source water helps reduce scale formation. One thing you can do to reduce scale build up in the steam boiler is to drain some water out of the machine's hot water tap on a regular basis. This only makes a difference if all you do is steaming. So if you preheat cups or make Americanos using water from the machine's hot water tap that is probably enough. But many people only use steam from the boiler. Over time, removing steam only causes the mineral level in the boiler to increase as no minerals are in the steam. Steam is essentially mineral free distilled water so the minerals stay in the boiler.
I am not seeing flow issues or poor heating.
$350 for professional descaling is expensive. Especially if I have to do this on a regular basis.
I had thought it was possible to personally do descaling but that if it had never been done then it should be done first by a professional who would disassemble the Brewtus because scale would otherwise clog stuff.
I thought that was what Todd told me in 2015 when I went to your place. Has your advice changed?
So our general advice is the same. But I certainly understand why you ask and will explain. We do not recommend home users descale DB machines. Yes, it can be done. But if we were to recommend it, people who have DB machine that have not been descaled for a long time may run into problems when they go to do it. Those problems like clogging from scale debris can be solved by a technician. But it may be beyond the skill of most home users. Also, it's a rather involved process and differs by manufacturer and model. When you talked with Todd one on one he may have appraised your skill and knowledge and felt you were capable of descaling your machine. It's kinda like a car dealer would not make a blanket statement saying everyone can do their own brake jobs. But a mechanic at the dealer might appraise an individual's skills and feel they could handle it.
I agree $350 is a large expense. But it should not be needed on a regular basis. In your case with a soft water source, service 2 years ago and no symptoms I think you are fine. If Todd advised at that point you could descale the machine then I'd go with that. Probably would have been better to descale sooner but should be fairly low risk at this point.
Coffee maker only boil water ... rest all we need to do
Basically it’s a fancy water boiler
What is the concentration of the citric acid used please?
Hi MM, For which product?
@@Wholelattelovepage de'longhi
OMG "WHOLE LATTE LOVE," that's freakin' GENIUS! I see what you did there.
Hi c, Right? Thanks for the comment!
Marc
I'm having trouble finding what type of acid is in the Nespresso descaler. Does anyone know?
Hi Shirly, Unfortunately I do not know. Citric acid is most likely. Try looking up a MSDS for the product.
Marc
On the label, it says Hazardous ingredients: L-(+)-lactic acid
Why would "Citric Acid" void a warranty, assuming a proper acid/water mixture?
Hi Vinnie, It's manufacturers using an abundance of caution. Leave a citric acid descaler in some boiler types like aluminum too long and it can cause damage. I've had lengthy discussions with the chemist at Urnex in regards to descaling acids and boiler materials. Understand Urnex does not make descaling products for machine manufacturers. In regards to citric acid products like their Dezcal they caution not to leave it in an aluminum boiler for more than 20-30 minutes. Also, those making their own descaler from citric acid may not get the strength right - your assuming part :)
Marc
@@Wholelattelovepage Thank you for your reply. I'm correct in that prepared and used correctly there is really no problem. Further demonstrates why we have to Warn people that HOT coffee may burn you.
can i use nesspresso latic acid on a breville machine ???
Should be fine.
I used to love using acid
lol!
can i use apple cider vinegar ?
Hi David, Thanks for the question. I would never recommend any type of vinegar for descaling. Use the citric acid!
Marc
How often do I descale it? I'm using my Silvia a few times daily.
Hi Igor, Thanks for the question. Depends on your water quality. For average water hardness we recommend descaling every 3-4 months. Sooner if water is hard like every 2 months and later like every 6 months for softer water.
Marc
So, why don't we use LEMON JUICE? It is citric acid as well.
Hi TTT, Well, there's a lot more in lemon juice than citric acid like sugars etc. Also bulk powdered citric acid is likely a lot cheaper than lemon juice.
Marc
How often a espresso machine should be descaled?
Hi GH, What type of machine do you have? It depends on factors like hardness of the water going into it, filter use and how much the machine gets used. Would be happy to help give you a definite answer if you provide some details. In the meantime, for average home use with water that's not excessively hard a good place to start is every 3 months.
Hi, thanks for your help. It's De'longhi Icona Pump. The water isn't hard and it's filtered. I've had it for many months and use it almost daily. So it definitely needs descaling now (totally forgot about it). Is this why I lately feel there is a weird smell in the crema?
You are welcome. If water is not hard, you're using daily and using a filter I'd recommend descaling every 4 months. I doubt lack of descaling would cause odd crema smells.
if you wanna find out how mark looks like back in 2013...click the video link above
haha... a little more hair back then!
I pour milk 🥛 in machine
Now it’s not working anymore
Hi sr, That's a bummer! Water only!
bias ...why use apple cider vinegar...
VfF