Unbelievable! Owner FORGOT to tell me important details about their BMW!
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- Опубликовано: 11 фев 2025
- Running an auto shop is very boring. This 2004 BMW 525i showed up at my shop this week and the owner forgot to share vital information with me. You won't believe this story and what we find. 🛍️🛒 Don't forget to check out @MrsWizardsWays and her EBAY AUCTIONS (ends 11/29/23): www.ebay.com/u... 🛒🛍️
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#carrepair #carwizard #carmechanic #autorepairshop #automobile #bmw #bmw525i #bmwlife
Hoovie knows how to prank the wizard so well!
With a name like Hoovie, does that mean he's a sucker? With some of the cars he bought.....
Good one!
@@TheSleepingonitnah so the lore is hoovie who’s tyler Hoover started an automotive channel about the worst cars and documenting him buying them and how some cars are really bad to buy used bmw being one of them. The wizard was his mechanic on Tyler’s channel who fixed all his cars since pretty much the beginning of Tyler’s channel and their dynamic became iconic instantly. After a few years of success and racking up literal hundreds of thousands of views wizard decided to make his own channel to inform people about which cars are good and not and share that big beard of knowledge with us along with what goes on in his shop. Since then both of their channels have just been growing exponentially and I’m glad for them both there great guys. To anwser your question Hoovie is actually brilliant, so he will buy the bad car to post a video about and dump money into them but he always comes out ahead with the RUclips revenue among having other sources of income it’s all worth it in the end. You’d be shocked how much money a RUclips video can make so while it is the dumbest automotive channel in all of RUclips and he’s most definitely taken losses over the years he usually comes out ahead.
Same thought
Hoovie and the Ninja got together on this one LOL
How to get a
Free pre purchase inspection
😂
Oh no Wizard will add it somewhere else in the bill , shop owners always get even .😅
Hey Wizard. That's my 5 series. I thought it would be obvious, but I guess I'll have to spell it out. I wanted a simple LS7 swap running to a fabricated mount for the rear 7 speed manual from a C7. Nothing big. Can I pick it up by next Wednesday?
A "simple" LS7 swap. On a BMW. You're hilarious.
Seriously how can he not know that the BMW needed a LS7 swap? It's obvious.
😂
You should go for 12 speed manual gearbox good fuel consumption
Budget: $300
I honestly probably wouldn't have even brought it into my shop without some kind of contact and info from the customer. I have had stolen vehicles dropped off at my shop on more than one occasion and some other shops in my complex had the same. I may sound paranoid but after actually being in that situation I prefer to call it proactive and not paranoid. Anyway,
Happy Thanksgiving to you all!
Is it possible to drop off a stolen vehicle with the key? Is replacing key locks easy?
He brought it into the shop for the #content
@@TYAC_red have you never left your vehicle running unattended, getting gas, running in to a convenience store, warming it up in winter depending on where you live. There are so many scenarios where people can steal your car with the keys. But also keep in mind that a skilled car thief today can program new keys to most any vehicle in under 5 minutes! Cheers!
@@mikeburdi3464 Copy that. 👍
You're not a RUclipsr looking to make content.
Who drops their car off to be fixed without stating what the problem is? Crazy! 👍😎✌🗽
Probably Hoovie
Someone that doesn’t want it fixed
Wizard, if you cannot get ahold of the person whom own this vehicle, i recommend you call the police. Its possible that they just dumped it on you, because it may be involved in criminal activity. It happened to a coworker at a dealership i worked for. It was a nightmare for everyone.
It's better yet when they drop the car off and don't even leave you the keys. Then call at the end of the day and want to know if it is done! I had one come looking for his car and it wasn't even at my shop! He had left it at a shop down the street.
Caution is essential to avoid legal and financial consequences. Your shop, your rules, basta!
I have a 2009 bmw 528i with 262k and my car is bone dry doesn’t leak anything. The best n52 engine ever made
I have an 2008 528i, still going strong. 194k. Helps that I own a bmw/rolls royce shop. But I bought this particular model due to the fact that it never had major issues when I worked at the dealership.
The problem of BMW like Mercedes, expensive parts.
According to the wizard a bmw will rarely make it to that mileage. He shows too much bias
@@harrysam100 I said why, nobody want to fix them
BMW has good engine and transmition but thanks to crazy people, they're driving like maniacs and if something broke they are not fixing it.
@@harrysam100 watch his 535xi videi
I'm surprised Wizard accepted it. Judging from the wheels and the headlights they'll probably refuse the repairs due to price.
True, you can usually tell a lot about the owner by things like that haha
I disagree, looking at fairly new tires on the car shows that the owner does invest in the important stuff. See also the overall technical good condition of the car.
It made for a good video. 😊
fair enough haha@@yvesf9989
Back in my days as a service plumber my supervisor at the time would tell us to look at the condition of the car tires in the driveway….that would give you a good idea of who and what kinda customer your dealing with….sounded funny at the time but it was a very Accurate judgement call on what kinda money you were leaving there with….the company is a well known one with the face of the man on a large denominator currency bil
A BMW in the Wizard shop? That may explain why they just dumped it and left
For sure I hate Bavarian motor wrong ! Expensive, built cheap , untested technology . Volkswagen too except pre 1979 .
I wouldn't even want to work on a car if somebody dropped it off unannounced with no note or anything. People who think like that are likely to be trouble. People who lack common sense tend to be.
Yep they would be the kind to not pay or take forever to pay, not worth the headache
He's a RUclipsr using the opportunity to make RUclips content, and I'm pretty sure in a recent video he already stated that he doesn't feature any customers car on his RUclips channel without their permission to do so. They may go ahead and check it out and record it before getting ahold of the customer, but I don't believe he would have featured it on RUclips without their permission to do so.
I don't think it was unannounced, owner just didn't leave any info about the problem or contact details.
I got to agree with the Wizard, it is best to wait until you can talk with the customer before working on it.
The customer is probably at the hospital, leaving the doctors to work out whether he has a brain tumour or a broken leg.
Some customers are just impossible, particularly if they own a BMW.
Where I used live, there was a shop that had a drop-down spring-loaded shelf/desk. When you opened it, there was a couple of pens and a bunch of envelopes. The envelopes had a place for "name, phone, make model, color, plate number". You put your keys in the envelope and dropped it in the slot (only visible with the shelf down).
You could set up a simple online form with required fields. It would just send you an email with the info.
Mate, unless you make it impossible to avoid, someone will.f it up
The car owner would have to have time to fill that stuff in. The issue Wizard was explaining to us was that many customers don’t want to give time for that..😟
Wizard if you spend an hour just doing an inspection and assessment quote, would you charge (say) a fixed fee for that service?
@@philtucker1224 He should, Troubleshooting/verification is the most important part of the job
@@philtucker1224 I don't know of the shop that doesn't have an inspection fee. Especially if you don't get it repaired.
Gotta love when people drop off cars and expect you to read minds and to know what their limit is when it comes to repairs. There can easily be nearly 5-6 grand worth of work that could be needed but maybe they only wanted $700 worth done.
Well, he is the Car WIZARD, so maybe they think he can really do magic? LOL
@@tjroelsma I hadn't thought of that 🤔😂
My favourite saying to customers who failed to leave any information with their
faulty equipment was "My Crystal Ball is Broken" and i am not a mind reader.
Over the years i bulit up a collection of electronic gear that customers just
failed to communicate any information on, or the few we had a contact number
for just failed to collect their items after refusing our repair quote.
This is part of the rich tapestry of life in a repair shop.
Have a great Thanksgiving at Omega.
Yes, it is part of life in many shops - you think they would develop a system of asking relevant questions and getting pertinent details at the time of contact...
After a while you get used to it, most customers are thankfully easy to work for
but a few seem to have no common sense, then get angry at you.
You soon develop a firm but polite way of telling them to find another shop.@@Cheepchipsable
One nice thing about well maintained vehicles is that when it comes in with a check engine light and multiple misfires, you can reasonably assume it's something that happened at once vs someone driving around with the light on for weeks or months. Yep, major vacuum leak is what I'd be looking for if the fuel trims are maxed out positive at idle.
Grimes is very knowledgeable and explains things well
Damn the wizard always comes clutch with the perfect timing I've just picked up an 06 525i so this is gunna be extremely helpful information for me
It is not, your BMW has a completely different engine
the N52 (2006) is a different engine. The M54 in this car is less complex.
congratulations on the bimmer. bmw responsibility 🎉
I had similar issues with my e60, turned out 1 of the fuelinjectors gone bad after 20 years. Its a great engine btw, you only have to do some maintanance from time to time (also change the oil in time!)😊
I’m on the third week of my 2010 e60. It’s an amazing car that’s a great buy.
@@malinoisnation9392 Have owned a 2007 530i with the N52 for 14 months. Still in like-new condition both cosmetically and mechanically with 115,000 miles. The engine is like butter. Whole drivetrain is phenomenal and incredibly reliable. You can find them like this for asking prices under $9k which is a steal!
Grimes is worth his weight in gold. Very knowledgeable and great on camera.
Coolant does not go through the oil filter housing on the M54 and the earlier M50 and M52 engine. the coolant housing gasket issue is only on the N series. N20 N55 N54 N21 S54 the M version. N52 also has the problem.
I have an n57 (2014 535d) and I'm in the middle of reassembly doing that gasket right now.
should do a follow up on this BMW when the owner calls and gets in touch with you ...I'd like to see what happens with this BMW ..
1. Perhaps a gross oversight on the customer not informing the Wizard. (Stuff happens, they forgot to email/notice).
2. On a thanksgiving note, please be grateful you run a very reputable and professional shop and that clients value your services.
Shut up
Put in a call earlier this week to inquire about having some work done on a k1500. Great customer service, even suggested a shop that may be better suited for the brand but if I'm going to send my truck 2 hrs away. I want to send it off to a shop that I know does proper diag and will be able to get to the source of the problem efficiently. Hopefully it's a job Mr Wizard is willing to take on!
I would assume (hope?) any shop Wizard refers you to will be just as reputable.
Definitely want to encourage them to replace the flex disc. Good job 👍👍
As we say in Manchester (UK), looks like you've' had your hat stitched on' their Wizard! Your shop isn't near any airports is it? Leaving that heap in your care safely under cover is probably cheaper than airport parking!
The closest airport would be in Wichita, that’s about 20 minutes away from where the Car Wizard is based.
The ultimate money pit machine 😂😂😂. Oh its just oil in coolant, that will be a new engine, thanks.
Not sure about Kansas but in California the honest above board experienced repair dealer starts with a signed repair order with customer identification, license or VIN # , beginning estimate and an odometer reading. If the car comes in after hours you get a signed drop envelope with permission to spend up to and as much identification as you can get. That protects the customer as much as the shop, but without it the customer can come with a spare key and take his property (the car) anytime without paying a cent. Sure you fudge an hour or two if you’re slow but getting any deeper than you’re willing to lose is a “shame on me” situation. If done properly the shop has a legal binding contract that the customer must pay and the customer has control over how much they’ve committed to the repair. Anything less for any reason is a first step towards trouble. But yeah, the customer who thinks you know immediately what’s wrong by walking up to the car is one to avoid. Working with someone like that will help you a bad service provider.
Free diagnosis! Sweet!
This is the single best mechanic on RUclips…. I’m so convinced I want to drive my 12 XKR from Ohio to Kansas for a load of maintenance stuff
Is there registration in the glove box?
Mystery and suspense have now broadened the Wizard Experience. Great episode!
Wizard, i live near the BMW Plant in Dingolfing/Bavaria and i know those guys who put these cars together. Most of them say that this was a shame especially in comparison with the predecessor!
Check your phone records. You know roughly when the person called. Also you can probably look in the glove box for the customer information. In Michigan we have to carry around our insurance information by law and most people leave it in the car as it would have no value to a thief.
Hope we see Grimes tackle more m54-era BMWs, he's great!
Happy Thanksgiving to the Wizard family. Thanks for everything you do.
In the glove box will be registration and likely insurance info, both of which have ownership. Also, you will likely find old envelops or receipts containing address info. Take a look.
I like this guy u have come on here with these german cars now and then. I love my bmws and often found myself nodding my head in agreement to things je says not only on this video but many others. He knows his stuff when it comes to german cars and common problems
I have a 530i with the 3.0 M54, same engine that’s in this car. The engine is magnificent. It’ll run forever. The rest of the car I’m starting to have problems with. Keep getting water in the cabin from leaking sunroof drains. Headliners mostly collapsed, and some suspension components needs replaced soon. Wish the rest of the car could keep up with the engine!
This one is 2.5, not 3.0
Pity you can't put up a sign saying no note or saying what is wrong means your car will be scrapped
So, you’re basically doing something similar to a PPI. It’s as if the theoretical purchaser knows nothing about the car they’re buying. You guys are great!
BMW driver probably just abandoned it😂
It sounds about right
I love the lift music that's why I'm here
If anyone want to abandon their bmw, audi, range Rover ..... Just abandon it at omega auto clinic. Omega auto abandon yard.
@@rebelusa6585 Screw abandoning it. Just walking away from free money at the point. If you're at the point where you feel a car is never going to return to its glory. Part it out!
Just gotta have the room to store some parts, but even a $500 bucket, will get you way more in parts off of it.
I had a set of keys show up, just keys, i’m a service advisor at a Subaru dealership and had to go around to every single car on our lot and test the key hole, didn’t match any car we had, still have it labeled “mystery key” on our board
Someone must have found these keys and thought it would be a good idea to bring them to a nearby Subaru dealership. Did they have a Subaru logo on them?
@@yuris6125 yes as well as our dealer logo on a keychain so that’s what i’m expecting happened as well
This happens to us too. People will drop cars off. No contract no keys no anything. We even have people that will toss keys in our nighttime drop box....in the middle of the day. Again no appointment, won't tell us who they are. It's bizarre.
I had a 525i with 200k. Lots of oil leaks, burned oil, terrible stereo, but was the best handling sedan I have ever drove.
Get one with harman kardon stereo and buy one in nice shape
Happy Thanksgiving Wizard & Mrs Wizard & your team!!! Thanks for your great videos!!! 👍👍🦃
I feel like you could probably call the local police department and have them run the plates to get a name and number. If the police don't want to give you their information they could probably tell them hey the shop your car at needs to talk to you. Or call their insurance company from the card to get in contact with them.
Happy Thanksgiving thanks for content as always
My first thought was Tyler decided to give The Wizard (and Mrs. Wizard since she is the videographer) an early Christmas present. Glad I am not the only one with that idea.
Grimes is amazing, very thorough and he seems to be a perfect fit
The leaky VANOS line is a feature @3:28 Lets you know there is oil in the system!
I'm intrigued by the curlicue suspension arms (e.g. 6:40). I guess I need to get out more. 😛
There's one thing you definitely know about the car-based on probable deferred maintenance and associated BMW issues, it's certainly mechanically totaled.
I'm not sure about the US, but in other countries you can look up the plates or VIN and to check if the car is stolen or has money owed on it.
Happy Thanksgiving guys! Enjoy!
8:59 ATE breaks clip not assembly correct breaks can working not fine. no plastic cover. 9:23 the same on right rear side.
2004 530i owner here in the UK: mine has done 331,000 miles on the original engine but sadly it has developed an ECU fault... and ECUs are no longer available. Many efforts have been made to clone it, with no success. I really don't want to scrap it for the sake of some electronics because as has been said, M54 engines just go on and on and on....
that is pathetic... dang..
I remember on some video that there is a company in america that can restore the ECU if I remember where I saw it I will tell you. But I remember the youtuber having some old car with no ECUs on the market and they did it. I think it was in one of Tavarish early videos. Maybe 3 -5 years ago.
Try a few scrap yards and look for a car that was in a crash. Years ago we salvaged an engine with just over 20,000 miles on it from a car involved in a front end collision. A salvaged ECU could outlast the car and you shouldn't need to pay new prices.
I am "assuming" that since Grimes is now in the Wizards employ that he now accepts BMWs - because in the past he has sent the BMWs to the Car Ninja!
I had a tow company drop my car at the wrong shop once, hilarity did not ensue
Happy Thanksgiving to you and yours Wizzard and to all subscribers here. 😊😊
I have a 2007 530xi with a check engine for an O2 sensor. I had no idea that it could lead to misfires! I’m gonna change it asap, thanks!
Yeah that looks like a Hoovie hooptie ! I’m thinking Tyler
Check rubber boot between throttle body and air filter. And PVC system. Both cause vacuum leaks.
At one of the Nissan dealers I worked at we had a box that had night drop envelopes in it and a mail slot just to the right of the box where you were supposed to put the envelope with the key. Customers would call wondering about their car and we'd say we have don't have their key. Often we would go open the box where the envelopes were and there would be an envelope with the key. Additionally we had some people drop their keys through the slot with no info and we had people who never filled out envelopes and actually left the car with the key inside.
That bmw looks pretty clean on the undercarriage. Look up the VIN number to check if it is stolen or not
Remember people , the only thing cheap about a bmw is the owner.
*second owner
Looks like standard E60 landfill. 😂 Joking aside, you can't judge dampers (shock absorbers) one fluid leaks. Normally I find that they are still bone dry when absolutely finished with very little damping left resulting in a horrible crashy ride.
Am I the only one who noticed the sound balance a little bit shifted to the left? It drove me nuts through the video making me check everything... Until i played another video.
Nevertheless, awesome video as always Wizard! Happy Thanksgiving!
Happy Thanksgiving!! Always great seeing Tyler in your videos.
Another way to check for a leaking or blown head gaskset is to let the vehicle sit overnight, then loosen the oil pan drain plug, if water trickles out or any water comes out first, problem identified.
Great video guys!
i would start with a smoke test. it’s not invasive and would show if there is an easy issue to spot and stop there until they call.
One of the biggest mistakes I ever made was buying a used VW Tiguan. Things that you take for granted in any other vehicle will give you a lesson in a VW. Right now it needs a Cat. converter among other things. But the repair would cost me more than what the car is worth. A nice looking car, garage kept, is almost ready to go to the junk yard. German over engineering.
I am in the same situation. My 2009 Tiguan has been in the workshop for over a year! So many issues with the 4motion system! German manegement decided to cut corners by installing a lot of crappy plastic parts, like the water pump. I have replaced it twice so far.
Well if you don't live in a a state with crazy restricted emissions testing. Then it's time to go catless on it, with an 02 bungle spacer, so the car things it's reading a cat still. Or go aftermarket High-flow Cel downpipes if you still want to retain cats, since it is just a Tiguan.
But unfortunately this isn't even a VW issue. It's just a previous owner issue. Good chance the previous owner beat on it when the car was cold, or just let sparks and coils go way too long on it, and it killed the cat because of it.
And if none of those options work for you, you can always just make some room and part it out! Engine and DSG gearbox is worth easily $2500+ by itself.
@@iTrinityPlays We have emission testing but it passed last March - no problems then. I paid registration for the next two years so I am OK till 2025. With a 2.0 liter turbo the thing is really nice to drive.
So strange, the car is obviously decently maintained (at least from a mechanical perspective, my guess is they live on a gravel/dirt road which is why the exterior is a mess) so my first assumption isn't that it's some wacko who will pop up and be all peeved their car isn't fixed. Probably just thought they left the paper in the car or in the glovebox or something and accidentally left it in their pocket or their ride's car. Hopefully the mystery clears up soon! Happy Thanksgiving as well!
I had a customer drop off an ‘08 5-series without any info. in the shop I work in. We found out it was an overheating issue. It was leaking from every hose and the water pump was bad. The estimate came to $8k. 🤦♂️ Happy Thanksgiving, Wizards!
how much to repair himself $800?
@@wavybump Well, it didn’t start, it was rusted, and he damaged the front end by hitting a pot hole the size of the Grand Canyon. So, not sure if it was worth it.
@@h-linetv1082 wow that is alot.. the rust is the confusing part. maybe it was sitting while he worked on a budget. bless his heart 🙏.
@@wavybump That’s a good question. We’re in the Midwest, so it’s kind of a rust belt, depending on the winter. Throw in the fact that it’s an 08, and that might be a factor, too. 😂
Hey Wizard im glad you never work on Acura ! Mine is perfect 😀
The dealer i work for has a very simple solution for this as does most other shops we have a drop box with evenlopes with places to fill out the information and some pens. The other thing you can do is put a sign up by the box with the shops phone number email or a number that only works for texts and have them leave a voice mail text or email with name phone number year make and model and what is wrong 14:40
M54 is THE BEST engine in E60. I have same engine in my e39 with over 500k km and still going ok. Those engine maybe leak oil and coolant but they will run looong time and run bad longer then most engines runs at all
It may have been mentioned elsewhere but check the glove box for the registration and insurance paperwork. That should give you a name and maybe a number to call. If you don't find that, you might consider calling the police. Unfortunately just a name is pretty useless today as cell phones don't have a phone book. The internet can sometimes give you a number but unfortunately not often enough.
@ 2:30 G is the ultimate professional . Happy Thanksgiving
I feel like this one is on Crazy D for not taking a name and phone number during the initial call. Seems like a bare minimum no matter how busy you are at the time. Otherwise tell them to call back later.
I don’t know why, but I watched this video all the way through. Possibly to remind myself to never buy another BMW. I HAD 2007 X3 and loved the Dakota leather interior, probably the nicest leather I’ve ever owned. Otherwise, the ownership experience was a nightmare. Never again.
If i remember right BMW didn't actually assemble them, or maybe it was from a plant in Mexico and not Germany or whatever.
@@RDEnduroall the bmw suv’s at least the X3’s are made in Greenville, South Carolina.
Just want to let you know that the audio is panned a little bit to the left channel, I first thought it was my headphones until I played the same video on my desktop stereo and it was doing the same thing. 😊
It takes a wizard and a guru for BMW. See if you get bubbles in the coolant. Than game over.
There is no coolant circulation in the oilfilter housing on the m54, that is with the n5x engines
I took my car in for an engine inspection couple yrs ago and they did a tear down without my approval cost me $3,000 would not listen to anything I had to say almost went to court but was afraid of all the legal fees and time that might be wasted
For Grimes being a BMW expert I'm surprised he said coolant runs through the oil filter housing.... unless there is something special about M54 engines for 5 series? Both E46 and E53 platforms never did such things.
This was done just so the Wizard had to look at a BMW. Most times a BMW rolls in the answer is take it to The Ninja.
HAPPY THANKSGIVING EVERYONE
As soon as I saw bmw I clicked instantly I just find it satisfying how car wizard be talking shit about the bmws he be funny as hell 🤣🤣🤣🤣
I'm not sure I've ever seen the Wizard hand his flashlight to anyone! Hubba hubba!
It would be great to have a follow up on this car please
I worked for jackass who would take his car in for warranty work and tell them it’s not running right. They’d ask him what is it doing and he would say I don’t know , I’m not the mechanic, you figure it out. He did this so if there were more issues than what he spoke of, they would have to fix them too.
He's right too if the car is under warranty.
@@andrewmooreandrewrmoore7615 You’re right, everyone has the right to be a Jackwagon.
Biggest mistake I ever made was buying an old BMW. Too bad car wizard wasn't making videos in the early 90's! Shame on the Wizard!
BMWs wer bad in the 1960s, 1970s, 1980s, 1990s - there was actually a time where they were quite ok. And their motorcycles are quite sturdy.
i bought an old 2003 mercedes i loved it so much and daily drove it for 3 years before buying a new benz, get fkd :D
it all depends on which old bmw and who owned it before you. you're buying the previous owner.
Here in Brazil we actually have a saying that goes, "There is nothing more expensive than a cheap BMW", but it extends to all european cars that are more than 10yrs old.
BMW = Broke my wallet. Over 5 years old and/or 50k miles you can kiss your bank account goodbye. Walk away and don’t look back
A Happy and Blessed Thanksgiving to all.
Not being critical, but I am surprised you even brought it into the shop. I would have let it sit in the lot until you hear from the owner.
He will make money from views.
@@joshuagibson2520 He won't make THAT much money. Definitely not enough to cover the repair bill on this E60.
"forgot"... 🤦♂🤦♂ so many people just forget, I know... 😁😁😁😁
oil in the coolant and multiple misfires. That could be a head gasket.
Any OBD2 reader recommendation? I’m trying to find the best bang for the buck reader….
An interesting conundrum. Also, one I have never caused. The envelope, if there is one, is properly completed. If there is not one, I call and leave a voice message, then call back as early the next business day as I can. Of course, having the only Ice Blue Volvo 240 wagon in this city of 140,000 or so people means that rhe shops I deal with all recognize Arthur. Next month Arthur retires due to rot. A bright red metallic Toyota Carolla is going to be a big change in many ways.