The dirty truth about supermarkets (Marketplace)
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- Опубликовано: 29 окт 2020
- CBC Marketplace went undercover to investigate food safety protocols in some of Canada’s biggest supermarket chains. Based on seven years of inspection records provided by Toronto Public Health, producers took hidden cameras into some Toronto supermarkets with high rates of serious infractions. They spotted flies in the meat department, employees not wearing masks and empty soap dispensers in a public washroom. With the help of a retired health inspector, Marketplace also tested the internal temperature of some foods and found that some pose a high risk of causing food poisoning.
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For more than 75 years, CBC News has been the source Canadians turn to, to keep them informed about their communities, their country and their world. Through regional and national programming on multiple platforms, including CBC Television, CBC News Network, CBC Radio, CBCNews.ca, mobile and on-demand, CBC News and its internationally recognized team of award-winning journalists deliver the breaking stories, the issues, the analyses and the personalities that matter to Canadians.
When you don't even live in Canada but love the show
Some of these issues persist into other countries. The US is the same. Where I live we were doing good for covid and all that. Now we're rising. And the food checks aren't really good. The health department's for stores are almost too lenient.
Same...i have become more aware and cautious
I'm from Holland and I love this program ! We used to have something like this on the dutch TV not any more ...
I could say the same about America
I live in Canada :3 But I learned this series from school in health
I’m a cashier at grocery store. What people don’t understand is we are doing everything we can to sanitize everything to keep customers safe but it doesn’t help when customers don’t want to sanitize there hands or wear a mask when they come in. It just makes all of our efforts pointless. I’m sorry that the sanitizer drys out your hands or if it smells bad for like 2 seconds or that you don’t like wearing your mask for 10 minutes you come in to pick up groceries. I have to wear my mask for 8 hours, you think I like it? I wear it to keep you safe, and my fellow employees safe and myself safe. It’s the least you can do when I’m putting my own health at risk to help you. Also the pin pads are really difficult to clean. I know my store had to replace like 4 machines because we were cleaning them so much that they got water damaged. It’s just a lot easier if people sanitize when the come in the store and when they leave. It can’t be left all up to the stores, you guys gotta do your part too.
Masks need to be mandated.
Mask are useless ask Dr Fauci. And those who wore them and died
i appreciate what you do and that you care, hang in there!!
@@papayaman78 education system really needs to be overhauled for the woefully uninformed and frankly destitute replies that factually are wrong on a scientific level. how do you think you avoid virion 0.000125 µm in size from entering your body? unicorns and banjos?
And yet somehow you’re still alive eh? CBC is doing nothing but spreading fear here.
As someone who worked at a supermarket, I'm going to bet my money that the dirtiest area is probably the deli section.
How dirty is a public changing table?
Yikes
@Nicholosity Share more
@Joey Bobby so why is that?
@Nicholosity i agree ,i worked in bakery few years ago . 25% or more go in trach cans
*If you pay people minimum wage, you will get minimum labor.*
Loll, I'd fire the person. Hire someone who values their own and others lives and follows rules.
not necessarily, lotta people who get paid a lot more than minimum wage, only do minimum work too
@@M_D_13 good luck finding a workforce full of people like that, paying them minimum. You think it' s just that easy staffing a store full of top notch employee teenagers? Pay little money, and fire them at first chance. Gtfo of here, I hope you never own a business in Canada.
@@JunkBondTrader thank you, you're fired
At my job you don’t even make enough for rent and they don’t hire teenagers. It’s horrible but I’m a college student so I’m just lucky I’m not working for mortgage or anything.
A problem is they can sterilize everything, and then people who are not keeping clean can come in and touch things. Many people cough in to their hands and are sick with something, or they don't wash their hands after going to the toilet. The visitors to the store have to take proper precaution as if all services are contaminated.
So what you’re saying is that everyone should take personal responsibility for their safety? What a great idea
@@woodwalker6025 Well yes, why not? are we little babies that daddy government has to take care of us? Everybody must be responsible for their own acts.
@@elizabethmarquez9528 bingo! Just like every year we’ve been alive, don’t shut the planet down, ditch the masks, wash your hands, or don’t, and go outside. You might get hit by a bus or get the right amount of sun in the right spot and develop melanoma or you might get the flu. Such is life
@@woodwalker6025 .....except that’s not how that works. Wearing masks prevents you from spreading it. That’s taking responsibility.
@@beautifulmidnight think about this. Why do you think that? You obviously aren’t an epidemiologist, so where did you hear that and what causes you to repeat it?
5:35 100% that employee considered suicide when you asked "They're clean right" while watching her clean them.
I was thinking the same
The problem is that so many employees literally half*ss things that even if they have cleaner in their hands at the time, there is no guarantees that (a) they've used it or (b) they've used it properly. I literally watched an employee basically talk to another employee while "cleaning" the grocery carts and it was a mess. They were completely missing the handles and just doing the absolute bare minimum.
@@anniebanana3698 that's what you get when they want to run on part timers with 4-8 hour shifts per week.
When the host and the health inspector were testing the temperature of the food, they’re really close to each other, talking, and not wearing masks.... hmmmmm.
🤔🤔
They probably got tested for Covid
i say the same.,, double standards,, i would lke to see their excuse
They were also in the store without masks 😂😂😂😂😂 How can they call out the store?
@lise by that logic, the employees they called out may have had a negative test.
Passing a safety inspection is an empty assurance. I worked at a deli for 5 years and we were informed of the inspection anywhere from a week ahead to a day ahead. Boss ran around with head cut off cleaning and fixing things that were not up to standard.
I worked in a hospital for years and as you stated about the deli you worked in...when supervisors knew the state was coming to inspect facilities...everyone got overtime because they worked them like dogs...to make management 'look good'.
Until the state started making unannounced inspections and busted them several times.
Heavy fines and those in management were terminated.
Maybe they should do surprise inspections
Yes common at McDonalds too, they generally know when the health inspector is coming in and do a top notch job of spiffing the joint up. I suppose though you could look at this from their perspective, the place is at least getting cleaned once in a while because if there were no inspections it would never get cleaned! My wife worked in several McDonald’s for years, if you were sick with anything you were not supposed to work but they would not send anyone home and if they called in sick they were given a hard time about it and then had to face shorter hours in the following weeks as management retaliated. They would have employees working with fevers, the runs, coughing, runny noses, management and owner didn’t care whether it was a health rule or not. I never eat there and rarely eat at any chain fast food joints.
Same situation in hair salons! We always knew when the inspector was in the area, fellow stylist usually warn each other the inspector is making rounds. Inspections usually happened once a year.
by law, government safety inspectors have to announce their visit because they want to give the owner the chance to fix things.. but impromptu or undercover journalists can come and go whenever they want without announcement
I've never had any issues with the supermarkets in my area. Remember: if it looks rotten, smells rotten and tastes rotten, it probably is rotten. Don't eat it unless you really need to sue the store.
Great to see the lady survived even though she is immune compromised. 👍🌸
Marketplace is essential watching. I’ve been watching for 40 years and now my children watch with me. We respect the in-depth work you folks do and we appreciate it.
Based informed consumer
🤣🤣🤣🤣🤣🤣🤣🤣
This show been around for 40 years? I just discovered it yesterday and impressed by what they’re uncovering
I'm a cashier at walmart and I can't even count how many times I clean the debit machines every day, almost after each person if I get the chance
almost?
460$ fine to a "top supermarket"? yea that'll leave a mark. more people that suck at their job clearly
@Angel Love this is correct. My parents owned a fast food chain at Yonge & Eglinton in the 90's. They had a health inspector stop by and found a single cockroach in the kitchen. According to my parents it was a one time thing, but the inspector fined them and came back every week or 2 for the next 3 months to make sure they had dealt with the problem.
@John Connor That kind of fine is absurd. If I owned a grocery store and got a fine that high, Id give my keys back to corporate.
Supermarkets have low profit margins compared to other business models, it hurt but not enough.
Ya, that's outrageous. I'm gonna contact city counselors. This is unacceptable.
Metro = The ghetto grocery store.
Doesn't the temperature of the food change from the time they get it out of the cooler/warmer, go to the checkout, pay, take it to the parking lot, get the cameras rolling, and then check the temp.?
Yeah with the first batch that they tested, they had the food sitting in the sun.
takes what, two minutes? MAYBE drop a degree? The guy is a former inspector, I'm SURE he accounted for that.
@@JunkBondTrader you're probably right but they should have explained their process. The way they presented it could cast a lot of doubt.
@@AGill-wy8fc fair, fair.
Not THAT fast internally, and it still would not explain the VIOLATIONS for food temperature they showed the stores had been cited for
You cannot control how people around you behave so you should take responsibility for your own safety and health.
Oh no....the common sense! What ever will the general public do!
The problem with walmart is there is no proper training especially on sanitation.
It's impossible for Walmart to properly train employees. The turnover is too fast.
Walmart is so cheap they dont even have contactless payments, you must enter your pin every time.
I stopped shopping there due to this
@@husamzadain70 They're finally phasing it in as of last week. They've had major issues with hardware and software. Even with tap to pay, lots of customers still need to enter their PIN.
They put up posters but don't enforce policies about employees following them. It's up to individual employees to try to get the public to comply.
@@johnh8705 Turnover is fast because it's not a great work environment. It doesn't really inspire loyalty. They talk about caring for employees but really don't. They're happy to schedule you to work 11 hours after your previous shift because the Ontario government allows it. Too many sick calls and you get grilled about it despite telling employees to stay home if not feeling well. It's now really difficult for less technologically adept employees to let the store know what their availability is. It isn't done on paper anymore unless switching or picking up shifts.
$460? That's not a deterrent.
a big store must make 1000$+ an hour i am sure.
460$ is nothing.
That's Canada for ya
I know right??? I thought the same thing! It should be like a $5,000+ fine!
It should be like 10000.
BeCause that food may cause serious problem for someone.
That is peanuts for a big corporation
With or without covid, this is gross and I'm not surprised
Those temperature test were sooooo taken in bright sun LOL
It takes a while for it to heat up to that temperature, they opened it immediately.
It's Celcius so i don't blame you if you use fahrenheit.
Shouldn't the reporter and inspector be wearing a mask while discussing everyone else's infractions??? I understand it was after hours, but the germs left behind can surely be alive the next day. Seems hypocritical to me.
They report others didn't wear a mask, look at their own faces. They test the temperature in the sunshine. This topic is good, but they are so unprofessional.
Everyone in this video is an ACTOR!
Infractions lol There is no Canadian law stating that you have to wear a mask ...What if someone in there is medically exempt or it simply goes against their creed/religion ...Im sure you know nothing about Canadian law ..Actually if they don’t serve me I can file a lawsuit against them ..I could have a bylaw officer show up and fine them ...
Devon Wortman don’t know about where you reside but in Hamilton and surrounding area it is law.
It’s funny they put such focus on surfaces over aerosols. I thought most of the research has shown less likely transmission from fomites
Feels like this is from Oct 30, 2019, not 2020.
Covid is less likely... the other bacteria and viruses are still out there.
@@WolvenSpectre covidiocy is far more likely, apparently. 🤦🏻♀️
Perfect example how to fear monger by conflating issues.
Who else came here for the comments?
Comments are the most interesting part of youtube accept for the % of weirdo's that turn up.
Hey
@@anafaithxoxo5017 Weirdo
@@billastell3753
🤫
7:18 He looked so happy saying diareha 😂
Kirk and Ashley are lucky for recovering from COVID-19 despite their underlying health issues. People should be extra careful and take the initiative for their safety
The whole world got covid!!!! Almist the whole world survived.
I understand everyone's concern with the sanitizer pump germs but the thing is your hands are dirty, the pump is dirty, you squeeze out disinfectant and rub all areas and then your hands are miraculously cleaned. It doesn't matter if the pump is dirty because as soon as you do a proper disinfection of your hands, the germs go away.
People worry about the wrong things and then immediately do piles of careless things right after. I carry my own pocket size disinfection liquid and use a lot just inside the grocery store door and just after leaving shopping (because people need to see a show of people disinfecting). That handles all the germs inside the store (pump, trolleys, baskets, doors, card keypad, counter, products)... JUST DO NOT TOUCH YOUR MASK, FACE, ETC. Do another good hand disinfection after you have gone out the door. The distancing is because most masks do not work well enough. It really is not brain surgery!
I worked in the medical field with sterilization and disinfection as part of my job, so often still see people doing silly things thinking they are protecting themselves!
By the way... those stores really are not doing much good in disinfecting anything. They are basically just moving the germs round. You need to be responsible for yourself.
Investigate laundromats to see how dirty their washers and dryers are !
Bacteria won’t grow on most of the surfaces there. If they have stainless steel counters and the smooth cold metal and glass washer and dryers. If the buttons are plastic or rubber then bacteria will grow on them.
I know it's nasty. My clothes never felt clean
CBC: no because that would be hateful to the south korean canadians
@@aa-os4cv you need to get out more, son
@@aa-os4cv why would you quote "I'm so uneducated" as if I said that to you? Prior to a correlation, you need a thing called honesty. Waste my time.
I am so glad that at least its finally being brought out. Even before covid grocery stores, restaurants, special care homes, hospitals and so many other businesses have horrible practices of hygiene. Keep up the good work young people, if you don't feel safe you NEED to speak up. I am so impressed and hope more younger workers make them held accountable.
Why are you both not wearing masks when you both are standing so close to each other. Host and the health Inspector?
I dunno they look to be about 2m, after hours so not in public. I mean its kinda up to them if they want to increase their risk a little bit for the sake of I guess not muffling their voice for the interview. If they were like doing this in public that would be a different story.
Good one!
T. Bhatti
Gather they were more than 6 ft apart. Oh Ranj do you not get it. I know new immie. You coming to the Canada? I lub it. You do take it quite literally. Oh light of my darkness. You are not at distance. Oh my gawd. I'm going to get tea. You vant some too? Chalo I get for you. Two dolla.
Ranj use the brain cells. Christ.
They could be riding together. No reason to distance at that point when you've just been centimeters apart.
They could be riding together. No reason to distance at that point when you've just been centimeters apart.
They should be making it public every time an infraction happens. Same as restaurants.
Agreed. These places are supposed to be "essential" during these times but if they do not follow protocol we are all doomed
@Ach alemoipas you wouldn't change that?
It is public, you can find that info on the government of Canada website.
In the show they referenced the history of fines found at several stores. I assume that means it's publicly available and CBC went and looked it up.
Ya great idea, drive prices even higher so that the poor can suffer even more
After 20+ years in retail grocery this barely touches what goes on.
WHAT DO YOU MEAN?
That Loblaws ended up with at least 10 cases of COVID. It was horrifying every time I shopped there and then received an email informing me.
my guess was gonna be the hand sanitizer pump would the dirtiest, cause everyone touches it before they sanitize their hands
FooTeePrint . My local supermarket keeps making a big deal out of how it wipes down baskets, trollies and the checkout area daily now covid is a problem ...they weren’t before 🙁
That’s always on my mind.. I don’t even touch it w bare hands, luckily most places either have a person dispensing it or hands free devices but if not I make sure I use my sleeve to press it
Also it doesn’t seem like they even tested that?? Or else it would’ve ranked somewhere whether it was as clean as or even moreso than the cart handle or if it was in fact the worst
Oh I hate flies in the summer.... in the women's bathrooms!
I use my forearm because I know I haven't touched many things with my forearm. Then, after dispensing into my hands, I make sure to lather both my hands and my forearms.
im not surprised that nobody is manning a cash register. They probably aren't even getting hazard pay.
Those express self service registers should be banned. They are filthy and overcrowded. Don't ever use one, or let an employee force you there.
@charles clinton BS they are FILTHY, and filthiest because they are not wiped down properly, but simply smeared over with a dry cloth🤮
You’re lucky to have one cashier per target or Walmart. Absolute disgusting.
@charles clinton if you use one you should get 25% off your total because your doing the work for them
Metro = The ghetto grocery store.
When you live in Toronto and know and visited each of the locations shown during COVID 😬😬😬
Best car sale
My partner and I found product on the shelf at Metro that had been expired for months. WalMart also guilty of price gouging on Water Filters when the pandemic began
I personally hate Metro for that very reason, I have found expired products on shelves at a variety of Metro's in my city.
They said they visited Costco but there’s no footage in this episode. I guess that means they do a good job there
ahh snap I was waiting for that part...
Still a lot more sanitary than how we were obtaining food centuries ago.
We had an immune system centuries ago we were stronger.
Today pesticides everywhere we have a weaker immune system add some vaccines...
@@worldtour4142 you have no clue what your talking about. Vaccines make our immune system stronger. Pesticides have nothing to do with our immune system. The only reason why people get sick more often today than in the past is because the world is far more dense than in the past and international travel is a thing. So your being exposed to far more viruses than ever before in history.
It's also worth mentioning that today vs the past most people are not living active, fit lives with a nutrient rich diet which effects your immune system more than anything else.
@@dennisp8520 The reason why sheeple get sick it is because you are what you eat do you get it yet?
@@worldtour4142 you have brain worms
@@dennisp8520 trust me you can eat anything you want, have a healthy diet, but you still can get sick. ive seen the healthiest of the healthy, still many get sick.
You ever smelled fish in the fish department? Yeah you're never supposed to smell fish in the fish department.
The fish for sale in our local market represent a danger to public health. Still stinky, week after week. Eww.
The thing is, it's hard to know if the food warmed up as they checked out and outside.
It cannot warmed up that high in such a time. Well you can do your test. Believe I bought sushi alot from supermarkets and some already gave me trouble. Now I figure out why.
Use the bathroom BEFORE you go to supermarkets. Why the hell would you go into a public bathroom during a pandemic, take some personal responsibility people !!!! Don’t blame everything on everyone else
Relax.
some people got to use it more than once a day
After 8 weeks in hospital...
Canadian: Yay!
American: $8 million in debt
Agus & Vivi I have Ehlers Danlos Syndrome and live with over 20 diseases and health conditions, if I lived in the states I would be dead by now from being forced to live on streets with my current health, I have no help from anyone and been single for years, I'm grateful to be here.
I'm one check away from being homeless really and over 25K in debt but feel blessed to wake daily
Much Love and God Bless
@@crying_hippy My GOD, man, you're stronger than I am. Stream your daily life with those diseases and health conditions on youtube.
Americans hate socialism for some reason sooo. It’s yalls fault
We pay taxes and definitely way more than Americans. And plus getting to he health need we want is much longer than it looks . I lost my friend over chemotherapy just because she had to wait for 7months to get to the forst chemo . Canada isn't what you think
Canadian's pay extremely high taxes, according to the CIHI the average Canadian pays $7000/year on healthcare from there taxes. Many healthcare services are not covered and must be paid out of pocket. Long wait times are also commonplace. Canada's healthcare system is not that great, to be honest.
Yay, it’s Asha Tomlinson. You’re great.
jungle fever much?
@@keithbuck2811 lol wtf
@@keithbuck2811 wtf is wrong with you
Love this series! 😍
So very glad for Ashley and Kirk, wishing them both well ❤🌸❤
I always ask every store if they regularly clean their wireless payment pads and they always say Yes.....But they all look really dirty, old and disgusting, I dont believe them at all!
if you didn't sanitize or wash your hands prior to covid, you are nasty.
Wear and tear over time makes it look dirty. At our larger stores in Ontario I am seeing a trend of those rubber buttoned pads be replaced with touchscreen or hard plastic buttons for better cleaning. In meantime I think you can ask them for a wipe.
@@chrissywrites You cant use Tap for over $100 purchases or sometimes the machine wont accept your cards tap. If I have spent an hour grocery shopping, I'm not going to leave the store to drive far to do another shopping. I carry and use hand sanitizer 247 or wear disposable gloves, I'm an an essential care person for my Mother and am tested once a week. So I am not saying "I'm worried I will get sick from a grimy machine" I merely commented that lately in many stores I have seen gross looking older machines that I dont believe are being cleaned.....that could be a spreader for many people.....I personally take the utmost precautions and was just commenting that I wish these stores would do the same etc.
@@KirstiStephenson some places are up to 500, gas stations & grocery stores +
@@wisico640 Yeah unfortunately my local Grocery store Corner Store Pharmacy and Gas Station All don't take over $100! Perhaps when the City is Open again I will Hopefully have more options!☹
My heart goes out to all of the victims and their families during this unprecedented event. We'll make it through together. I promise.
Yeah flies in a supermarket? Probably normal. They enter by the trash compactor door, in the fridge they dont move because they are cold...
Lmao they literally entered the bathroom and complaint about a single fly
Lots of flies in the back storage room that patrons dont see!
Everyone forgets that flies clean up the mess we all make
U would be surprised
Nasty ppl actually bring in flies as they are stinky dirty.
No excuse for not having an air curtain. They exist to keep flies out.
You should see Price Chopper/Market 32 here in the states. Half the time the sinks don't even work, and employees are sometimes treated as if they are skipping work when they want to stay home sick. Oh, and the 'sanatizing?' They just use glass cleaner. Rats are a common problem in the more rural areas, and even the smaller stores are absolutely packed with people.
Doing the temperature checks outside instead of inside the store does not seem right.
@shari suggett actually it would takes 30 seconds to change 2 degree's
@@greywolf0167 the octopus was over 16c! How many seconds does it take to go from 4c to 16c?
Absolutely Insane given their story that Ashley's Husband greeted her outside the Hospital after her 8 week Covid stay and his Covid recovery that HE Was NOT Wearing A Mask!!!! Are you Kidding Me??
@MODESTO NOR CAL Nice Analogy!🤣
They were told by their doctors that once they both recovered from Covid-19 they were immune to catching it again very soon. The immunity isn't considered life-long, but it was safe for them both not to wear a mask in each other's company.
@@stevekelly6206 I haven't seen or read any scientific research that "Guarantees" Automatic Immunity for any length of time. In Fact, there are many documented cases of people being reinfected with Covid after beating it and becoming exposed again..... Never mind just covid his wife has Co-morbidities and other health issues that would be affected by things like the flu or other germs he may be carrying and since she is probably very immuno compromised and her immune system is exhausted after an extended period of time in the hospital I find it very foolish not to be a 100% careful with your wife and protect her from a myriad of different issues including reinfection from covid potentially!
Many of the concerns you voiced are valid, but at the time of her release from hospital (beginning of July) they were advised by their doctors that they could greet each other sans masks, and they wouldn't take the risk if they felt there was one. Had she been released now, the advice given may be different. Unfortunately Covid-19 didn't come with an instruction booklet, science has had to adapt and evolve accordingly.
@@stevekelly6206 You just reinforced my point....Covid was evolving, our knowledge of it kept changing...given those Factors, They should be wearing masks for their maximum safety.....The reason why It initially annoyed me so much to see that he wasn't wearing a mask to meet her after her ordeal in the Hospital was this whole story was predicated on his interviews slamming grocery stores and slamming other people for not taking proper precautions by wearing masks and using sanitary measures and cleaning etc etc that's what the whole story was about!!! And that's how they caught Covid, and then after his Wifes huge ordeal he doesn't bother wearing a mask to greet her when she comes out of the hospital? That doesn't make any sense to me it completely negates his entire argument for this whole story if you're going to behave like that at the end! 💯🤧💨
I’ve been a manager, you can tell your employees what to do , and some get it and some don’t! You have to keep repeating!
True it’s the managers responsibily to keep telling employees...
Some people just don't care...
Great video, you can tell that there is a lot of effort put into these videos ant they take a lot of time
This was super helpful. Thank you for making this
I am literary shock of the results I am never going to get so sick here after. Thanks marketplace!
"Flies in the bathroom..."
OMG!!! They toilet trained FLIES!!! That's amazing!!
😂😂😂😂😂😂
I'm really not sure that I needed to see all this, but I'm glad that my suspicions were put to rest. It's so sad so many individuals and companies aren't taken all possible safety measures.
Thanks for the last part..that was a eye opener!!
“These are safe to eat” correction, those 2 things were good to eat, until you stuck your dirty thermometer in them. Lol
Do you really think of former health inspector would do that without cleaning it first
Having moved here from the UK, I could never ever go back.
BUT our supermarkets here are about double the price and less than half the quality of those in the UK.
Unfortunately we in Canada have followed low US standards. I'd rather we had UK or EU standards, especially higher ones for animal welfare. Really hope they don't allow import of cheaper lower standard products to UK. 😞
Released this week. Tests and story from April? So kinda spreading fear when all the protocols have already changed????
I haven't yet notice the mention of the time of the tests, but that's a very valid point.
I live in Somalia, I was thinking about visiting Canada for Superstore shopping, after watching this show I feel more safe here
CBC is amazing that way. We're waiting for a show on how dirty our government is.
This was a great watch! I wish the host wore a mask when talking to people close to her.
7:30 talking in proximity and touching things together without mask? then complaining about other people not wearing mask just 1min before... wow.
I was thinking the same thing
here in Germany the stores I go to have hand sanitizer at the entrance... I use it for my hands and the cart... and when I leave the store I have hand sanitizer in my car... and the first thing I do when I come home I wash my hands... and while I am in the store I wear a mask since it is mandatory here... all the cashiers are protected by a plexiglas wall...
but all of this does not help if there are people out there who do not care about others 😔
With the numbers rising all over the world 😢 - all the best to all of you out there! Pls stay safe and healthy 😷!!!!!
You should use your sanitizer before you get into your car. It is too late using it after you touched the car door, door handles outside and inside, then the steering wheel....
@@human1513 well, maybe I should have mentioned that I also use the sanitizer on the steering wheel and the car key... anyways, thank you for your comment 👍
$460 is nothing for metro
Thank you for opening up these issues. Even five years ago, Metro in sheppard and bathurst had sold me spoiled hot food twice.
This failed to summarize in a clear way how to purchase ]cold and warm foods. What are the safe numbers and should we be carrying around a meat thermometer?
I don't know but I never buy those. I rather cook something half assed but under a proper temp at home then face a risk of Salmonella and the like.Raw chicken+450oven for 75mins, enjoy.
@@Unrealdruiddd same.
@@Unrealdruiddd so dry tasteless burnt chicken got it
I worked at a deli before and we have to follow a proper holding temperature for cold and warm foods for food safety. Cold foods should be held under 4°C or 39°F and for hot/warm foods, it must be 60°C or 150°F.
Actually you'll never be sure since the chain from slaughter to retailer might be too big to track with simple questions and a thermometer. The transportation cars and storage houses must keep the meat cold and never let it warm up. If one of these fails, one might be eating some undesired bacteria in the end. :/ So if you eat meat and fish cook them properly, no rare/medium rare. Treat yourself like a pregnant woman XD
Thank you Marketplace! I learn so much from you. Invaluable!!
I live in the US and this is the 1st time I've seen Marketplace. I really enjoyed it... love the host and content.
They found a fly! Close the store.
My home has many flies. I rather the flies then breath in massive amounts of pesiticides every day. A few flies will never hurt you
@@shawnkelly1241 It’s not the flies. Rather, it’s the diseases they can carry.
I was a cashier in a clothing store many years ago, long before self-swipe credit cards. People often paid in cash. It was crazy how often people stood in line, cash in hand, and sneezed right into the cash that they then handed over to me. Yeech.
Great coverage
Love your show guys, please keep going!!
These are always interesting.
I love how none of the hosts were wearing masks. Irony?
This was a great episode. Very eye opening for sure.
Here in the U.S., some major retailers and supermarket chains are not allowed to sanitize the pin pad and its screen due to the damage it does to the machines. Some resolved it by placing clear tape over the entire unit; however, its still not 100% safe and clean. If I am to use the pin pad, I use my middle knuckle to enter in the pin. They are a good number of retailers (including Walmart) that still does not allow NFC communications for contactless payment processing.
I work at a save on foods in Alberta as a grocery clerk and we never clean anything in the store. We never spray down the aisles or anything it’s disgusting, I’m genuinely surprised that there hasn’t been a covid case linked back to my store cause of the sheer lack of cleaning
As a worker at Target there is this one customer who purposely doesn’t wear her mask ever! Even though there is a mandatory mask mandate in place and it drives me insane!
my own manager wont wear hers and shes a saleswoman. I wear mine for my whole shift and I'm doing a lot more labour and heavy breathing than her. my glasses fog up so I take my glasses off a bit. But like, we need to do everything we can. I feel more comfortable saying I did too much than not enough and endangering others.
@@Lauren-vd4qe what is it!? I must know lol
@@Catstimesinfinity You may have to adjust how you wear your mask. They are supposed to fit tightly against your face so air doesn't escape. I was wearing mine incorrectly for the longest time. Even Kn95 masks are to be snuggly against your face. Ask yourself this question everyday, " Do the back of my ears ache?"
If not, your mask is too loose.
I now wear a band to pull the ear strings off my ears so it's more comfortable.
Long story short, your glasses should not fog up due to air escaping through the top. Mine no longer do.
Things like this baffle me. In New Zealand, when the pandemic reached us, the supermarkets had signs all over the place telling customers to stay 2m away from each other and stickers at the entrances so people could tell how far to space apart while waiting in line to get in. Only a certain number were allowed in the store at any given time, so security were at the entrances counting when people went in and out. The checkouts had (and still have) Perspex screens separating the operators from the customers and the distancing stickers were on the floor there and lines to guide customers on where to line up for checkouts, since lines were a lot longer. Every supermarket in the country had to conform to this.
OMFG!!!!! Thank you for your videos! I just recently found your channel (today lol) so now I know why my milk goes sour way before the expiry dates!!! That's scary! How could you sleep at night knowing you could be getting people sick...like I couldn't imagine letting this be ok. I need to switch grocers apparently!
Ummm now I need to buy some thermometers and test the meat items I randomly purchase through the week. I'll flipping go right back in to return them if off, video as proof in hand lol
Wal-Mart replaced their interact/credit card machines with new one's, you'd think it would be tap capable but it's not, you have to insert your card and use the pin pad. I think it's the only major retailer that doesn't have tap machines. I don't understand that.
They recently got it. They have them in Windsor Walmarts
They have tap at my walmart, in cornwall ontario
Just have a pencil with you to press the pad buttons.
Walmart doesn't have tap as they want to force the usage of their propriety Walmart Pay via their app to track all of a customers purchases
@@MM-fe9mz they have tap now for a few months already.
When I worked in a Loblaws dairy department, the coolers were much colder on inspection day lol
Very informative. This is the information we as consumers need
In South Africa a lot of stores are moving to a closed fridge door system. This is to keep items colder and save energy. There are thermometers been placed in some of the fridges and freezers.
Love you guys at the Marketplace! You’re doing a good job with all these investigations. I’m not living in Canada but it’s always nice to be aware that these things happen
I love*
Good show CBC.
Instilling fear of shopping at the supermarkets now.
Random health inspections are the best thing, I worked at a food lion. You could just see the terror on the managers faces, running around looking for a mask, and telling us to start cleaning random things. To give them some credit, when covid first started they were very strict. We had to wash are conveyor belts after each customer, and wash our hands. But after a month they stopped.
I don't even live in Canada but this programme is amazing exposing scams you are making global consumer market aware 🙏🙏🙏🙏
The person you interviewed said “self-isolated, went out very little, in fact we didn’t go out at all” what??
Then he says just went out for groceries 🙃
And he does the interview and is filmed doing everything else with no mask. What a joke.
@@IconTC13 to be fair....they were distanced and outside, but this dude's story seems kind of off.
C.F. said Ashley (his wife) didn't go out at all because she is immunocompromised. Evident that he went out when necessary
Wow complaining about the soap dispenser being out when the employees are having to deal with panicked hoards dealing with the public can be dangerous. You have not seen any how bad the public can get until they are brawling in front of you, verbally abusing there spouse or child, thowing adult temper tantrum. Enjoy when that contactless card gets your account stolen because a identity thief walks by with a backpack loaded with a scanner that can activate that chip in the card in the wallet.
I work in a grocery store. Employees use the same washrooms. All washrooms need soap or else there's a higher risk of spreading all kinds of illnesses.
No excuses soap should be there !
I worked in bathrooms. I've seen it all. Try telling some people to USE the soap! That's the problem!!!! People come in do a number two and don't use soap
Also, with this pressure for hand washing, people are washing their hands more and more, the soap runs out often! If the soap runs out in between the hourly washroom cleanings, and no one says anything to the employees, of course it’s going to be empty for that less than an hour period.
How is telling an employee about an empty soap dispenser complaining? She was telling them so they were aware and could rectify the situation.
So…2 flies, some terrible thermometer work where they don’t specify how long the food was outside refrigerator, a store ran out of soap and they immediately filled it, guy with phone puts on fresh gloves but they make it seem like he’s wearing old gloves, some masks off when talking( I’ve literally seen this in everywhere, maybe they have exemptions?) and the store had *gasp* bacteria (that stuff that is on everything)on debt machines.
Pretty weak sauce.
Also the reason we have more and longer lines is because of COVID measures.
I live in NH, and my supermarket of choice is Market Basket. During the first two hours of the day it isn't busy, so I shop at 7:00AM. I would not go into any store that appeared to be busy. There are sanitizing wipes at the door so I swab my cart. I keep the wipe with me to open a freezer door or touch any surface. I have a list, so I march right along and follow the one-way arrows and signs. I keep 6 feet away from other shoppers at the deli and fish counters, and if one comes closer I step away and wait. At the checkout I use the chip reader for my credit card so no PIN is required. When I get in my car I use sanitizer on my hands. The grocery bags are put on the floor in my kitchen and items get a sanitizing wipe as I put them away (non-perishable items can be put in my "quarantine" area for three days before putting them away.) Then I wash my hands.
Every Market Basket employee wears a mask, and at that hour it seems that all the customers do, too. The manager is often seen patrolling the store. I have not used any public rest room since March, so I can't speak to the situation there. I was once reminded by a cashier that I was standing too close to the customer ahead of me, so the staff are enforcing the rules.
Tim Hortons and the flies in their donuts. Eternal classic!
Omg a fly lmfao I'd like to see that health inspector stop all flies from entering a grocery store
Not a dead fly hanging around like that hun. That fly was totally removable!
I love your program ! Greetings from the Netherlands
Great food for thought! Even though this investigation took place in highly populated area in Canada. This is a good overall idea of what to expect in any highly populated area aka city grocery store anywhere.
This episode is dedicated to all the world’s Karens.
13:37 getting really desperate to get employees with masks down even when one Is clearly drinking.
Yet every shift I've got customers getting close to me to ask me questions and lowering their mask to speak, or always standing just past the barriers and leaning into the till.
Are they employees tho? I don't think so, one is carrying a dollarama bag and a reusable, yet in a grocery store with a ice cap in tow. They clearly don't work there, or if they do they have been off shift for a while or about to start maybe and looking around the store?
No offense to you specifically, I rather self checkouts where I live, as I've had nothing but issues dealing with cashiers, they either can't hear me with my mask on or they don't care.
Tell them to stand behind the barrier that's what it's for or u stand back. Former CSM at wally
Are they supposed to be drinking while on shift? (I know those are like icecap coffee's, not alcohol.)
This is so crazy. Life isn't lived in a playpen or a plastic bubble. The world is a dangerous and difficult place. This is the way it is and has always been.
Great video! Thanks!