Govberg Jewelers, hi, I am proud owner of this watch. Love the watch in all aspects. Have had it since mid-May and besides a little hick-up with the blue leather strap which developed some stains when I accidentally splashed a little water on it while washing hands, the experience with the watch has been positive. However, a couple of weeks ago I noticed an oddity that wont let me sleep. When I start the chronograph everything is OK. Same when I stop it. HOWEVER, when I try resetting the chrono, it misfires every so often bringing the big seconds arrow to a few ticks past zero (to the right (like between 12 and 5 or between 5 and 10). I tried playing with it and noticed several patterns if you would. 1) It doesnt happen every time. In other words, if I make a conscious (concentrated) effort to press the reset hard everything is OK but if I press it normally like start button, this oddity occurs. 2) Pressing the reset 2nd time corrects this misfire. 3) I think this misalignment occurs when I reset the chrono while the big seconds hand is between 0 and 30 (in other words on the right half of the dial). I dont recall it happening if the hand is stopped on the left half, i.e. past 30 (but I could be wrong here). Is this normal for an el primero mechanism? I have had another chrono by Ulysse Nardin for over 15 years and never have I seen such a thing. I am wondering if something is wrong with the watch and I need to send it in for service while still under warranty or is this something that is natural for el primeros? Maybe this is normal for these new Defys? What should I do?
Had the same problem and got it serviced under warranty, they regulated it, readjusted the chrono, replaced the seconds hand and did "various work on the movement". It works better now.
Don't take the advice at 2:25. The chrono not resetting properly is an issue that seems to occur frequently with this watch, I've had it happen and did not accept it. Zenith fixed it under warranty, doing "various work on the movement". It works fine now and resets properly. Don't accept the condition if this happens to you.
Just purchased this beauty. What an emotion
Smart. Increased reliability of the movement
Govberg Jewelers, hi, I am proud owner of this watch. Love the watch in all aspects. Have had it since mid-May and besides a little hick-up with the blue leather strap which developed some stains when I accidentally splashed a little water on it while washing hands, the experience with the watch has been positive. However, a couple of weeks ago I noticed an oddity that wont let me sleep. When I start the chronograph everything is OK. Same when I stop it. HOWEVER, when I try resetting the chrono, it misfires every so often bringing the big seconds arrow to a few ticks past zero (to the right (like between 12 and 5 or between 5 and 10). I tried playing with it and noticed several patterns if you would. 1) It doesnt happen every time. In other words, if I make a conscious (concentrated) effort to press the reset hard everything is OK but if I press it normally like start button, this oddity occurs. 2) Pressing the reset 2nd time corrects this misfire. 3) I think this misalignment occurs when I reset the chrono while the big seconds hand is between 0 and 30 (in other words on the right half of the dial). I dont recall it happening if the hand is stopped on the left half, i.e. past 30 (but I could be wrong here).
Is this normal for an el primero mechanism? I have had another chrono by Ulysse Nardin for over 15 years and never have I seen such a thing. I am wondering if something is wrong with the watch and I need to send it in for service while still under warranty or is this something that is natural for el primeros? Maybe this is normal for these new Defys? What should I do?
Hi call Zenith and use your warranty to get it fixed. This is not normal
Had the same problem and got it serviced under warranty, they regulated it, readjusted the chrono, replaced the seconds hand and did "various work on the movement". It works better now.
Don't take the advice at 2:25. The chrono not resetting properly is an issue that seems to occur frequently with this watch, I've had it happen and did not accept it. Zenith fixed it under warranty, doing "various work on the movement". It works fine now and resets properly. Don't accept the condition if this happens to you.
Wow. Sounds like this watch needs to be babied. But what a mechanical masterpiece!
Ottimo! Bellissimo submariner.store .