Peggy, thank you so much for that information! I've seen many videos of RUclipsrs ordering plants from Thailand just to end up disappointed with dried up cuttings or ragged plants, so i have been hesitant of ordering internationally other then once from the UK for a lineari which arrived in good shape. The seller packed it in a bubble envelope in way where it would not be detected as a plant. Of the three years that I've been a RUclips houseplants fan, yours is the first detailed, informative what we all need to know in case that's a choice we decide to make video. Thank you so much for sharing!
Hello Dee and thank you for the feedback. It's great to hear that the information is helpful. I remember when I first started buying internationally and had limited information. I knew nothing about phytosanitation certificates or where they came from. I'm happy to share what I've learned.
I ordered some Hoya caudata from Denmark a month ago and I was so scared it would come dead as it was in the mail for almost two weeks with no heat pack. It also had no phytosanitary so I was lucky to see it come in one piece without a problem.
This is super helpful! Thanks so much for explaining what a phytocertificate looks like. This makes the concept of international shipping a little less frightening
Hi Twisty, I'm happy you found the information useful. The phytosanitary certificate makes a huge difference when buying internationally. Not having it can be costly!
Hi Onelove, I have a couple of international unboxing videos that I will post probably this week. I will share their information in the videos and do a review of the business. Thanks for watching.
thank you for showing the final part, which is the treatment of plant. I was sent a phyto-certificate but the bottom part was blank and I'm doubting if this is real or not
Oh no! After getting all excited to get your package, what a disappointment. That's why I always pay for the phyto certificate and go through legit sellers. It's tempting sometimes no to pay the extra, but at least this way I know I will more than likely get what I paid for. Better luck next time. Thanks for watching!
I have never even ordered plants in the mail in the US. New to all that in about the past year or so but I would be so nervous about doing it internationally for fear of a loss. But I would love to have a giant potho like you found near your property so that to me would be worth trying to purchase. But so glad you had a great experience. Thanks for the information. Enjoy your new plant. Have a great day.
Hello Sandra! For me, I'm still always nervous about ordering internationally due to the unknown timeframe. I'm willing to take the chance and I totally understand why other people are not. It's especially stressful when you go with a company you've never done business with. International shopping is true test of nerves! At least when you know your paperwork is in order, it helps things move along at a faster pace.
Very informative video, as usual. Thank you. Also you are so beautiful, I love to see your pretty plants but we also enjoy seeing you. I hope that is not strange to say. Wishing you well!
How kind of you. I still have a difficult time getting in front of the camera, which is why I am not in most of my videos. Your words are encouraging. Thank you and best to you and yours.
Great video Peggy, just saw this one 2022. My question is, how do you know if it is a reputable seller? I would love to purchase a plant from Ecuador but am kinda hesitant to do so. Is there anythinh I should watch out for?| Thanks
Look for unboxing videos and reviews. If it's a name you hear often with good results, they are probably a reputable seller. Also, make sure to find out the policy if the plant arrives dead. Good luck!
Recently bought succulents from S. Korea. I didn't know the shipment only covers the shipping from Korea to USDA. So the USDA asked if I want to pick up the plants in person or to provide a shipping label to send them to me. I was so surprised that the $90 shipping fee only includes shipping to USDA. Is this common? It's hard to communicate with the seller too, who took days to respond to an email.
That's why I try to deal only with larger reputable international sellers. I have never paid for a shipment that stopped at customs. All of my international purchases have been delivered to my door with no additional charge. In short, no, this is not common. Best of luck!
Hi Peggy! Thank you for you very informative video. Have you ever purchased moss internationally before? Or know someone who could help me sourcing and manufacturing internationally?
Hello! I'm pleased you found the video informative. Unfortunately, I've never purchased moss internationally and have never seen it offered on any of the sites I've purchased from. Good luck in your search and thanks for watching.
Would I have issues shipping a plant to Italy with no documentation and let buyer deal with getting certificate or will I be charged or will item be sent back? Any help is appreciated
Hello Peggy! I give you a thumb's up on all your vids (on Roku) but when I get on the computer they don't show up! That sucks! :( But ANYWY! I got on here to tell you that Alicia from Alicia A just gave you a shout out on her last vid! Lol So, hopefully you will getting more subs! Awesome! I love her! She's so sweet and full of joy! Her laughter is so contiguous and her children are adorable too! Alright! Take care and God Bless! Btw, my name is Jennifer! I got this account when I was in my 20's (that explains the "name"! Lol) and Idk (and really don't care! Lol) how to change my account name! So, it stays for now! :) Also, I totally forgot "Ms. Pothos Queen" aka AliciaA LOVES pothos! So, if you ever sell the GIANT ones from your backyard I would love to buy one for her too!!! ^_^ Ok, take care! Bye! :)
Hi Flirt, sorry to hear that they are showing up for you on your computer. Wonder why that is? They show up on mine and I had some friends check and it works for them. I honestly have no clue. Wonder if anyone else is having that issue. Thanks for bringing it to my attention.
@@PeggysPlants It could be because my Roku is old. ( I THINK it's almost 8-10 yrs old! You should see the remote! LOL) I just bought a new one and hopefully that will change! We'll see! :)
I hope your plants arrive in good condition. I've wanted to place an international order but will wait until things are moving at a normal speed. Between the mail moving slower and the pandemic, I imagine that orders will take even longer than normal. Best of luck.
@@PeggysPlants they look fine the roots are a little death and dry but the leaves still strong and tough, what wold you recommend put her´e in water or in soil and watering slowly? im from argentina here is spring. thanks for answer. i love your channel i saw this video all the month that they took to get here. looking for hope. jaja
Peggy how did everything work out with the incomplete order from ASEAN export? I’m thinking about ordering from them do you recommend them? Or should I keep looking? How did the Thai Constellations turn out?
@@Gorgeouscorliss I really have no suggestions at this time. I would love to have one myself. The one I have seems to have issues and has never had more than 2 leaves. It's still quite small after 3 years. I think it's a tissue culture with issues. Best of luck!
This video is giving tips on the import purchase process. However, I do have several unboxing videos on imports where you can see outcomes from various international sellers. Thanks for watching!
Hi Peggy! I want to buy a bunch of flower seeds from mainland China to Hong Kong, 1) the app (tao bao) doesn’t allow me to purchase unless I change the shipping address to the transaction point (shenzhen, mainland China) due to laws; 2) the shipping company doesn’t support plant packages 3) customs doesn’t allow it That’s a lot of legal work and I have no idea what to do, can you help me out/ any advice? I know it seems stupid but it’s a large amount of seeds at an insanely cheap price + i can’t find that species of plant under $700 here and that’s way too expensive :’) Thanks!
Unfortunately, I can't be of much help. Different countries have different laws. Personally, if it is illegal to import the seeds, I wouldn't do it. Too much can go wrong. Maybe you can find another source which would allow you to import seeds legally. Best of luck!
In my case, the plants were just not included with my order. They weren't confiscated. My thoughts on that are if you have purchased the phytosanitary certificate (required by US customs) and the seller has packaged healthy plants, they will not be confiscated. If you don't purchased the paperwork required by customs and your plants get confiscated, I would not ask for a refund. If the plants were confiscated because they weren't healthy, yes, I would request a refund.
Peggy, thank you so much for that information! I've seen many videos of RUclipsrs ordering plants from Thailand just to end up disappointed with dried up cuttings or ragged plants, so i have been hesitant of ordering internationally other then once from the UK for a lineari which arrived in good shape. The seller packed it in a bubble envelope in way where it would not be detected as a plant. Of the three years that I've been a RUclips houseplants fan, yours is the first detailed, informative what we all need to know in case that's a choice we decide to make video. Thank you so much for sharing!
Hello Dee and thank you for the feedback. It's great to hear that the information is helpful. I remember when I first started buying internationally and had limited information. I knew nothing about phytosanitation certificates or where they came from. I'm happy to share what I've learned.
I ordered some Hoya caudata from Denmark a month ago and I was so scared it would come dead as it was in the mail for almost two weeks with no heat pack. It also had no phytosanitary so I was lucky to see it come in one piece without a problem.
Glad that transaction went well. I just can’t order without getting a phytosanitary cert. Just my luck my plant would start a new plague or something.
This is super helpful! Thanks so much for explaining what a phytocertificate looks like.
This makes the concept of international shipping a little less frightening
Hi Twisty, I'm happy you found the information useful. The phytosanitary certificate makes a huge difference when buying internationally. Not having it can be costly!
Hi, do you have a list t share with us? I would love to know of reputable international sellers.
Hi Onelove, I have a couple of international unboxing videos that I will post probably this week. I will share their information in the videos and do a review of the business. Thanks for watching.
@@PeggysPlants Awesome thanks!
Thank-you for information.
My pleasure
thank you for showing the final part, which is the treatment of plant. I was sent a phyto-certificate but the bottom part was blank and I'm doubting if this is real or not
I've heard of companies sending fake phyto certificates, which is why I try to deal with larger, reputable importers.
Awesome video - very informative.
Thank you, Peggy. I'm glad you found it helpful. Thanks for watching!
Thank you so much! I wish I saw this video before I ordered a hoya polyneura from Poland and received an empty box 😭
Oh no! After getting all excited to get your package, what a disappointment. That's why I always pay for the phyto certificate and go through legit sellers. It's tempting sometimes no to pay the extra, but at least this way I know I will more than likely get what I paid for. Better luck next time. Thanks for watching!
Great video, this new plant hobbyist greatly appreciated it!!
Glad you enjoy it!
I have never even ordered plants in the mail in the US. New to all that in about the past year or so but I would be so nervous about doing it internationally for fear of a loss. But I would love to have a giant potho like you found near your property so that to me would be worth trying to purchase. But so glad you had a great experience. Thanks for the information. Enjoy your new plant. Have a great day.
Hello Sandra! For me, I'm still always nervous about ordering internationally due to the unknown timeframe. I'm willing to take the chance and I totally understand why other people are not. It's especially stressful when you go with a company you've never done business with. International shopping is true test of nerves! At least when you know your paperwork is in order, it helps things move along at a faster pace.
Bless you. Thank you so much for sharing this valuable information ❤
You are so welcome. Thank you for watching.
Very informative video, as usual. Thank you.
Also you are so beautiful, I love to see your pretty plants but we also enjoy seeing you. I hope that is not strange to say. Wishing you well!
How kind of you. I still have a difficult time getting in front of the camera, which is why I am not in most of my videos. Your words are encouraging. Thank you and best to you and yours.
Thank you for the helpful information!
You are so welcome!
Great tips my friend! I've never done this but these are some great guidelines! Thank you so much!!✌💖
Thank you Suzette. I'm sure I have much more to learn, but I'm happy to share what I know. Thanks for watching!
Great video Peggy, just saw this one 2022. My question is, how do you know if it is a reputable seller? I would love to purchase a plant from Ecuador but am kinda hesitant to do so. Is there anythinh I should watch out for?| Thanks
Look for unboxing videos and reviews. If it's a name you hear often with good results, they are probably a reputable seller. Also, make sure to find out the policy if the plant arrives dead. Good luck!
I have great idea. When I go visit my family in Thailand, I’m gonna go get salad in airport and hide the plant cutting in their 😂
😮
😂
Recently bought succulents from S. Korea. I didn't know the shipment only covers the shipping from Korea to USDA. So the USDA asked if I want to pick up the plants in person or to provide a shipping label to send them to me. I was so surprised that the $90 shipping fee only includes shipping to USDA. Is this common? It's hard to communicate with the seller too, who took days to respond to an email.
That's why I try to deal only with larger reputable international sellers. I have never paid for a shipment that stopped at customs. All of my international purchases have been delivered to my door with no additional charge. In short, no, this is not common. Best of luck!
This is great!!!
Glad you found it helpful.
Hi Peggy! Thank you for you very informative video. Have you ever purchased moss internationally before? Or know someone who could help me sourcing and manufacturing internationally?
Hello! I'm pleased you found the video informative. Unfortunately, I've never purchased moss internationally and have never seen it offered on any of the sites I've purchased from. Good luck in your search and thanks for watching.
Would I have issues shipping a plant to Italy with no documentation and let buyer deal with getting certificate or will I be charged or will item be sent back? Any help is appreciated
I have never exported plants but I know it's different for each country. I would do some research to avoid problems. Good luck!
I just bought a verucosum from Etsy I live in ny it is from italy but I didn't know about customs what do I do 😭
At this point, all you can do is hope your plant makes it through customs. Best of luck!
Hello Peggy! I give you a thumb's up on all your vids (on Roku) but when I get on the computer they don't show up! That sucks! :( But ANYWY! I got on here to tell you that Alicia from Alicia A just gave you a shout out on her last vid! Lol So, hopefully you will getting more subs! Awesome! I love her! She's so sweet and full of joy! Her laughter is so contiguous and her children are adorable too! Alright! Take care and God Bless! Btw, my name is Jennifer! I got this account when I was in my 20's (that explains the "name"! Lol) and Idk (and really don't care! Lol) how to change my account name! So, it stays for now! :)
Also, I totally forgot "Ms. Pothos Queen" aka AliciaA LOVES pothos! So, if you ever sell the GIANT ones from your backyard I would love to buy one for her too!!! ^_^ Ok, take care! Bye! :)
Hi Flirt, sorry to hear that they are showing up for you on your computer. Wonder why that is? They show up on mine and I had some friends check and it works for them. I honestly have no clue. Wonder if anyone else is having that issue. Thanks for bringing it to my attention.
@@PeggysPlants It could be because my Roku is old. ( I THINK it's almost 8-10 yrs old! You should see the remote! LOL) I just bought a new one and hopefully that will change! We'll see! :)
@@flirtwithapokerface Fingers crossed that it works for you!
Il Been waiting 29 days for sansevieria today théy get I hope there Will be fine
I hope your plants arrive in good condition. I've wanted to place an international order but will wait until things are moving at a normal speed. Between the mail moving slower and the pandemic, I imagine that orders will take even longer than normal. Best of luck.
@@PeggysPlants they look fine the roots are a little death and dry but the leaves still strong and tough, what wold you recommend put her´e in water or in soil and watering slowly? im from argentina here is spring. thanks for answer. i love your
channel i saw this video all the month that they took to get here. looking for hope. jaja
Peggy how did everything work out with the incomplete order from ASEAN export? I’m thinking about ordering from them do you recommend them? Or should I keep looking? How did the Thai Constellations turn out?
Things didn't work out as well as I would have liked in dealing with Asean Export. I no longer do business with them.
@@PeggysPlants O h my goodness I’m still looking to buy the Thai Constellation any recommendations on where I should order it?
@@Gorgeouscorliss I really have no suggestions at this time. I would love to have one myself. The one I have seems to have issues and has never had more than 2 leaves. It's still quite small after 3 years. I think it's a tissue culture with issues. Best of luck!
@@PeggysPlants Thank Peggy I think I’ll keep waiting until it becomes more readily available.
Do you have the list of recommendation for seller? I want to go with the seller who has experience in shipping this. Thanks for vid
I don't have a list of recommended international sellers. There are so many variables at play that I'm hesitant to do so. Best of luck!
do u know how we can send a plant from india to europe? DHL or other ways?
Sorry, I've never shipped internationally.
Hi peggy what is the name of this seller please? How did you source them, on insta or facebook?
This video is giving tips on the import purchase process. However, I do have several unboxing videos on imports where you can see outcomes from various international sellers. Thanks for watching!
Hi Peggy! I want to buy a bunch of flower seeds from mainland China to Hong Kong,
1) the app (tao bao) doesn’t allow me to purchase unless I change the shipping address to the transaction point (shenzhen, mainland China) due to laws;
2) the shipping company doesn’t support plant packages
3) customs doesn’t allow it
That’s a lot of legal work and I have no idea what to do, can you help me out/ any advice?
I know it seems stupid but it’s a large amount of seeds at an insanely cheap price + i can’t find that species of plant under $700 here and that’s way too expensive :’)
Thanks!
Unfortunately, I can't be of much help. Different countries have different laws. Personally, if it is illegal to import the seeds, I wouldn't do it. Too much can go wrong. Maybe you can find another source which would allow you to import seeds legally. Best of luck!
Do You Have Ginko?
No, I don't.
U going to pay in the custom
I did not have to pay anything additional in customs. Thanks for watching.
Is it normal to request a refund confiscated plants?
In my case, the plants were just not included with my order. They weren't confiscated. My thoughts on that are if you have purchased the phytosanitary certificate (required by US customs) and the seller has packaged healthy plants, they will not be confiscated. If you don't purchased the paperwork required by customs and your plants get confiscated, I would not ask for a refund. If the plants were confiscated because they weren't healthy, yes, I would request a refund.