It was so eye-opening doing this exercise! I cannot believe people get treated this way when they are calling a "professional" for advice on such an important decision.
Love the knowledge and experience shared and also love the humor on this video =). I wish I found this channel when my wife and I bought our first new house back in 2021. Got hooked watching this video and a few others. Thank you all for what you do. I'll be watching for more.
@@JenniferBeeston we just spoke with Sandy. She was very informative and and kind. The consultation was free and helpful just as Jennifer stated in her video. Sandy was knowledgeable about the programs, and we felt comfortable with her advice she gave us. We felt she pointed us to the right direction. We are very happy with our call with the Jennifer Beeston team.
Had a great conversation with Alyssa about my plan. Turns out I need a document (that doesn't yet exist) for my specific situation. Sparing the details, the awareness is very helpful. Real answers like you said. This is the way.
Just came across your channel & subscribed to the channel. I'm a Vet that's considering possible interest in a home search. I figured out who the 2nd lender Alyssa is talking about because I've had the same experience with them over the past couple of years while I've been on the fence about moving forward. Yes, they encouraged me to get pre-approval still after letting them know I'm undecided. Just wanted information on the process & walk me through it. Received multiple follow up calls & emails with links to get pre-approved. I was told the approval is good for 12 months which I did not know was a lie till I seen this video. Overall seemed pushy to get me pre-approved. Everytime they have sweepstakes to enter & they call you immediately after entering regardless how late. I've spoken with various reps with this lender during this time so this is not a one time experience. So much to share but thought I confirm Alyssa's experience.
I spoke with Jen initially and then sandy. This was part of my worry when calling a big company. Jen pointed Sandy my way and were both very helpful. Looking forward to finding a place and closing with them later this year
I had such a bad experience 3 years ago with the Loan Officer and Real Estate agent that my wife and I just got Certified ourselves, She has a RE license and I just finished my SAFE exam 😆. Great content and insights.
@@JenniferBeeston this video did impact me! I will certainly be trying to spend more time on the phone educating and not jump straight to my application
0:00 Intro 0:25 Who Are Sandy and Alyssa 1:20 Sandy talks about the first lender she called 2:06 Fill out APP!!! 2:49 Given Bad advice that is wrong. 3:15 Sandy pushes lender to answer questions. 4:00 Sandy talks about her call with the 2nd lender 4:50 Sandy was ghosted 5:28 Alyssa talks about the first lender she called 6:15 Fill out an app!! 6:37 Lender quotes rates unprompted 7:11 Jen explains how the lender was misrepresenting. 8:28 Lender quotes closing costs with no state identified. 9:30 Why we do not use scripts. 10:12 Alyssa talks about experience with 2nd VA lender she called. 10:50 Alyssa asked the lender what their fee is.. 11:48 Lender tells Alyssa Disabled VA spouse would have to pay funding fee?!? 12:55 Alyssa gets transferred to the sales lead asks what fees are 13:55 Alyssa is told to apply and preapprovals are good for a year!?! 14:08 Jen explains why preapprovals are not good for a year 15:25 Lender tells Alyssa to just put in what she thinks she will make 16:13 The lender is now stalking Alyssa to fill out app 17:10 Has this happened to you? 17:30 Team reflects on their experience. 18:00 Jen talks about how practices like this lead to people thinking they can never buy a home and how this is wrong 20:00 Who Should Alyssa and Sandy call Next?
Seeing this is upsetting when people seek help for a Va loan and aren’t knowledgeable on the matter only to be not told the whole truth. It’s insulting to us vets who served and sacrificed for our country.
This information is so important. I didn't realize credit scores rotation is only positive for 120 days as far as job status no problem with fixed income. 😎👍❤🏝
Guaranteed Rate has over 3000 loan officers. With my team you can book a time as discussed in the video and they will answer any question and help plan always for free. That is what I think buyers should have access to. That is a jennifer beeston decision and paid for by me.
Great Jen,I hear one of them said Hi is Spanish,that’s going to be extremely important because my wife agreed to set an appointment with you and your for consultation right after I do my taxes within a month,due to her not speak English quit well,we will call you guys soon,thanks for everything your doing,you got my vote.
Question: this pertains to 2005-2006. Why did (hopefully not anymore) our loan get repeatedly sold to other companies after origination? Exp: I had a loan for 130,000 fixed rate. The first 3 months my loan went through 3 different companies. The third time I got late fees because I paid the previous lender and they hadn’t forwarded payment to the new loan holder. I lived out in the middle of no where and would only receive notices two weeks after payment was due. After all the late fees and life changes I ended up having to let the house go. Is that legal? Does that still happen? If so why? Obviously it’s been a very long time and I know there is no way to reclaim that. Just worried that if my husband and I buy this will be something we have to worry about now. The first two months were paid in full by or before the due date. The last payment started wracking up late fees and just kept building to the point I was never able to catch up.
Lenders do sell your loan however, there are now consumer protections where they have to notify you and the new company has to notify you as well and if a payment is late like 45 days you can’t have it hit your credit so I would not be afraid of what happened before because it sounds like you had a isolated Truly terrible experience, which is not the norm for the industry. Also, a lot more safeguards are in place with the consumer finance protection bureau that was created after that time.
Do y'all underwrite 203k FHA loans we are in a unique first time home buyer situation looking at multiple states to move to also shopping for a realtor that can do HUD bids & is honest
Guaranteed Rate has an A Better Business Bureau rating. If you look up any lender you were going to see some level of complaints. It is important to note that Guaranteed Rate closes hundreds of thousands of loans a year so 102 complaints for the entire company over 15+ years in business that’s nothing. I work at Guaranteed Rate as well. As with any mortgage company, the key is the loan officer you work with. You could have a company with zero complaints but if you get the wrong loan officer, that doesn’t know what they’re doing you will suffer. Christine is excellent at 203K and she is one of the top in the industry however, if you would like to look for someone else that is always up to you, but I hundred percent stand behind my recommendation of her
I think that would be a very entertaining call for the gals. They can ask for a VA loan with zero down and see if the people on the phone choke like Dave Ramsey does.
Mortgage questions or want to plan for the future? Book a time here to chat with Sandy or Alyssa calendly.com/jennifer-beeston
It was so eye-opening doing this exercise! I cannot believe people get treated this way when they are calling a "professional" for advice on such an important decision.
Love the knowledge and experience shared and also love the humor on this video =). I wish I found this channel when my wife and I bought our first new house back in 2021. Got hooked watching this video and a few others. Thank you all for what you do. I'll be watching for more.
You and sandy have great taste in your home and piano.
Thank you! We really go for that late 70's early 80's vibe lol.
Looks like the same house. lol
My husband and I signed up for a consultation and are super excited. Thank you for all you do!!
Look forward to chatting!
@@JenniferBeeston we just spoke with Sandy. She was very informative and and kind. The consultation was free and helpful just as Jennifer stated in her video. Sandy was knowledgeable about the programs, and we felt comfortable with her advice she gave us. We felt she pointed us to the right direction. We are very happy with our call with the Jennifer Beeston team.
Had a great conversation with Alyssa about my plan. Turns out I need a document (that doesn't yet exist) for my specific situation. Sparing the details, the awareness is very helpful. Real answers like you said. This is the way.
I am glad she was able to help:)
Just came across your channel & subscribed to the channel. I'm a Vet that's considering possible interest in a home search. I figured out who the 2nd lender Alyssa is talking about because I've had the same experience with them over the past couple of years while I've been on the fence about moving forward. Yes, they encouraged me to get pre-approval still after letting them know I'm undecided. Just wanted information on the process & walk me through it. Received multiple follow up calls & emails with links to get pre-approved. I was told the approval is good for 12 months which I did not know was a lie till I seen this video. Overall seemed pushy to get me pre-approved. Everytime they have sweepstakes to enter & they call you immediately after entering regardless how late. I've spoken with various reps with this lender during this time so this is not a one time experience. So much to share but thought I confirm Alyssa's experience.
This is why my wife and I used your team 10 months ago, trust me, for va loan there are the best and there word is golden, thanks again 👍
❤️❤️❤️🙏
Holy crap!!! Thank you for exposing this predatory craziness 😳desperation at the expense of the first time buyer
I spoke with Jen initially and then sandy. This was part of my worry when calling a big company. Jen pointed Sandy my way and were both very helpful. Looking forward to finding a place and closing with them later this year
Look forward to working with you!
I had such a bad experience 3 years ago with the Loan Officer and Real Estate agent that my wife and I just got Certified ourselves, She has a RE license and I just finished my SAFE exam 😆. Great content and insights.
I ended up a lender for a similar reason:) Help people the way you wish you had been helped
Being a lender myself, none of this surprises me. Call center lenders are just like telemarketers.
It’s super disappointing though because this is who the average American is calling every single day. They need to do better.
@@JenniferBeeston 1000%. But unless forced you know they will never change.
Yeah, that is the unfortunate truth so I think maybe with a lot of education we can get American to demand better
@@JenniferBeeston this video did impact me! I will certainly be trying to spend more time on the phone educating and not jump straight to my application
0:00 Intro
0:25 Who Are Sandy and Alyssa
1:20 Sandy talks about the first lender she called
2:06 Fill out APP!!!
2:49 Given Bad advice that is wrong.
3:15 Sandy pushes lender to answer questions.
4:00 Sandy talks about her call with the 2nd lender
4:50 Sandy was ghosted
5:28 Alyssa talks about the first lender she called
6:15 Fill out an app!!
6:37 Lender quotes rates unprompted
7:11 Jen explains how the lender was misrepresenting.
8:28 Lender quotes closing costs with no state identified.
9:30 Why we do not use scripts.
10:12 Alyssa talks about experience with 2nd VA lender she called.
10:50 Alyssa asked the lender what their fee is..
11:48 Lender tells Alyssa Disabled VA spouse would have to pay funding fee?!?
12:55 Alyssa gets transferred to the sales lead asks what fees are
13:55 Alyssa is told to apply and preapprovals are good for a year!?!
14:08 Jen explains why preapprovals are not good for a year
15:25 Lender tells Alyssa to just put in what she thinks she will make
16:13 The lender is now stalking Alyssa to fill out app
17:10 Has this happened to you?
17:30 Team reflects on their experience.
18:00 Jen talks about how practices like this lead to people thinking they can never buy a home and how this is wrong
20:00 Who Should Alyssa and Sandy call Next?
Unfortunately my residual income is too low. Which I don’t fully understand. I wish you could talk about it. Since my DTI wasn’t bad..
Give me a call tomorrow and I will walk you through it 707-478-0637. I have a video from last year but should do another one
Seeing this is upsetting when people seek help for a Va loan and aren’t knowledgeable on the matter only to be not told the whole truth. It’s insulting to us vets who served and sacrificed for our country.
Two of the most due diligence people! They really help the home buying process more easy.
Appreciate you ❤️❤️
This information is so important. I didn't realize credit scores rotation is only positive for 120 days as far as job status no problem with fixed income. 😎👍❤🏝
I honestly was so shocked by this exercise, and not it a good way!
They should call guaranteed rate. See if it's actually any better than the rest.
Guaranteed Rate has over 3000 loan officers. With my team you can book a time as discussed in the video and they will answer any question and help plan always for free. That is what I think buyers should have access to. That is a jennifer beeston decision and paid for by me.
Awesome video 👏🏻
Thank you Charles!
Great Jen,I hear one of them said Hi is Spanish,that’s going to be extremely important because my wife agreed to set an appointment with you and your for consultation right after I do my taxes within a month,due to her not speak English quit well,we will call you guys soon,thanks for everything your doing,you got my vote.
Question: this pertains to 2005-2006. Why did (hopefully not anymore) our loan get repeatedly sold to other companies after origination? Exp: I had a loan for 130,000 fixed rate. The first 3 months my loan went through 3 different companies. The third time I got late fees because I paid the previous lender and they hadn’t forwarded payment to the new loan holder. I lived out in the middle of no where and would only receive notices two weeks after payment was due. After all the late fees and life changes I ended up having to let the house go. Is that legal? Does that still happen? If so why? Obviously it’s been a very long time and I know there is no way to reclaim that. Just worried that if my husband and I buy this will be something we have to worry about now. The first two months were paid in full by or before the due date. The last payment started wracking up late fees and just kept building to the point I was never able to catch up.
Lenders do sell your loan however, there are now consumer protections where they have to notify you and the new company has to notify you as well and if a payment is late like 45 days you can’t have it hit your credit so I would not be afraid of what happened before because it sounds like you had a isolated Truly terrible experience, which is not the norm for the industry. Also, a lot more safeguards are in place with the consumer finance protection bureau that was created after that time.
Great work!
Thank you for tuning in!
Legit content---as always. Greg Sher
Hi Greg ❤️❤️
A round peg will fit in a square box but what it won't do is fit in a square hole. Metaphor alert
Thank you for the alert 🚨
Idaho!!!!!!
I’m going with guys for next home
We look forward to working with you!
Alyssa ❤👁️👁️
I wish I knew these companies so I know if I got played from the va company I went through
First one has been in the news a lot this week. Not for good things. 2nd one has the best marketing in the business and they are everywhere you look.
💖💖💖
Do y'all underwrite 203k FHA loans we are in a unique first time home buyer situation looking at multiple states to move to also shopping for a realtor that can do HUD bids & is honest
I do not but Christine does and she is excellent at 203k www.rate.com/loan-officers/christine-depaepe-170137
@@JenniferBeeston I'll look at her BBB & forums & see what folks say about her being very cautious about buying our first home 🏡
Any other lenders you can recommend I just read reviews on that company they were not good at all 😵
Guaranteed Rate has an A Better Business Bureau rating. If you look up any lender you were going to see some level of complaints. It is important to note that Guaranteed Rate closes hundreds of thousands of loans a year so 102 complaints for the entire company over 15+ years in business that’s nothing. I work at Guaranteed Rate as well. As with any mortgage company, the key is the loan officer you work with. You could have a company with zero complaints but if you get the wrong loan officer, that doesn’t know what they’re doing you will suffer. Christine is excellent at 203K and she is one of the top in the industry however, if you would like to look for someone else that is always up to you, but I hundred percent stand behind my recommendation of her
It’s sad there are so many shady people out there. 💩
Agreed
Alyssa a baddie
NOBODY... nobody out there other than you guys, answer specific questions for potential buyers/sellers... nobody. They're all a pain in the ****.
It’s wild agreed
❤
Call Churchill Mortgage
I think that would be a very entertaining call for the gals. They can ask for a VA loan with zero down and see if the people on the phone choke like Dave Ramsey does.
And were about to have major wars really
Cuties