Hello! If you are already using the premium version of the plugin on your site, in order to properly check and provide the correct technical assistance on this issue, I kindly invite you to contact our developers directly through our support desk by submitting a ticket here yithemes.com/my-account/support/dashboard/. Best regards!
@@absylad Hi Ian! Absolutely, you can rely on our developers to properly check your site and provide further assistance. You can proceed from this link yithemes.com/my-account/support/dashboard/. Best regards!
Hi there! 😃 Thank you for your feedback! Yes, our YITH WooCommerce AJAX Product Filter plugin is compatible with the Flatsome theme. You can find all the tested compatibilities in the Technical Info tab on the plugin page: yithemes.com/themes/plugins/yith-woocommerce-ajax-product-filter/. And, of course, feel free to write to us in case you have further questions: yithemes.com/contact-form/. Stay tuned! 😉
Hi,@@ThumbPrintFL! 😃 YITH WooCommerce Ajax Product Filter is compatible with Flatsome so the filters should be visible once you configured and positioned them on your pages accordingly. In case you're also referring to the modal for mobile devices, this is a premium feature that's not available in the free version of the plugin. We invite you to contact the developers through one of the following support channels to get support: if you're using the free plugin, you can post a thread here wordpress.org/support/plugin/yith-woocommerce-ajax-navigation/; if you're using the premium plugin with an active license, you can submit a ticket here yithemes.com/my-account/support/submit-a-ticket/. They'll be happy to help 😄 Stay tuned!
Hello! To make the “filters” button in the mobile view stick to the page our developers can help you customize this via support ticket with the premium version of the plugin:) For more information you can also reach us through the contact form from yithemes.com.
Hi there! 😃 Yes, our YITH WooCommerce AJAX Product Filter plugin is compatible with Divi, you can check out all the requirements and supported themes and plugins in the technical info tab here: yithemes.com/themes/plugins/yith-woocommerce-ajax-product-filter/. Stay tuned! 😉
Hello there!!! great video, do you have any video on how to set up the search widget in the moblile view. my search widget is showing at the bottom of the page in my mobile view. I need it at the top of the products/ page in the mobile view. please help . thank you
Hi Dominic! I am afraid we do not have a specific video on the topic you require; however, if you are already using the plugin in your site you can fully rely on our developers for further technical assistance 🙂You can contact them directly through one of the following channels: for the premium version, please submit a support ticket from this page yithemes.com/my-account/support/dashboard/; or, for the free version, please open a new topic thread in our forum wordpress.org/support/plugin/yith-woocommerce-ajax-navigation/. Kind regards!
Hi Aditya! Yes, YITH AJAX Product Filter does support the Divi theme🙂After installing the plugin, if you require any further technical assistance you will be able to rely on our developers! For the premium version, you would have access to our dedicated support desk yithemes.com/my-account/support/dashboard/, and for the free version, you can reach our team through our forum wordpress.org/support/plugin/yith-woocommerce-ajax-navigation/. Best regards!
Hi there! 😃 The premium version of our YITH WooCommerce Ajax Product Filter plugin is optimized for mobile devices and you can enable this thanks to the option to show the preset as a modal on mobile devices as shown at 04:21 in this video. The default behavior of the filters on mobile devices with this option enabled is to have the filters closed and then have the user expand them to make a selection. If you want to modify this and you have the premium license activated on your site, please contact our developers through the support dashboard so they can properly assist you: yithemes.com/my-account/support/submit-a-ticket/. Stay tuned! 😉
Hi there! 😃 Our YITH WooCommerce AJAX Product Filter plugin does not include the option to show a floating "Filters" button but, if you have the premium license activated on your site, you can contact the developers through the following link to get them to set it in fixed position: yithemes.com/my-account/support/submit-a-ticket/. Stay tuned! 😉
Hi, Ali! 😃 Please, make sure to follow the steps shown in the video if you're using our YITH WooCommerce Ajax Product Filter's premium version on your site as only the premium version can be optimized for mobile devices. If you have the premium license activated and, after following these steps, your filters are not working, please, submit a ticket to our developers so they can provide premium assistance: yithemes.com/my-account/support/submit-a-ticket/. If you are using the free version of our plugin and you're not able to see the filters at all, please, post a thread in WordPress' support dashboard dedicated to our plugin adding any useful information and our developers will answer as soon as possible: wordpress.org/support/plugin/yith-woocommerce-ajax-navigation/. Stay tuned! 😉
@@itxalikhan Hello Ali! To properly assist you on checking this issue and help you solve it, you can rely on our developers assistance through our support system. To contact them directly, please submit a support ticket from this page yithemes.com/my-account/support/dashboard/ Kind regards!
@@itxalikhan Hi! We provide our technical support through a ticket system available from you My Account page - Support Dashboard yithemes.com/my-account/support/dashboard/. Best regards!
Hi Aman! Please note the options to filter for prince range and filter for price slider are available only on the premium version of the plugin. If you are working with this version and you are experiencing any issues, I kindly invite you to contact our developers through our support desk so they can properly assist you yithemes.com/my-account/support/dashboard/. Best regards!
The Ajax filter works fine on desktop. On Mobile it shows the opening module,and then filter appears.When click show results nothing happens ?
Hello! If you are already using the premium version of the plugin on your site, in order to properly check and provide the correct technical assistance on this issue, I kindly invite you to contact our developers directly through our support desk by submitting a ticket here yithemes.com/my-account/support/dashboard/. Best regards!
Same thing using flatsome theme, filters work fine in shop sidebar on desktop but modal filter button does nothing on mobile. Will contact support
@@absylad Hi Ian! Absolutely, you can rely on our developers to properly check your site and provide further assistance. You can proceed from this link yithemes.com/my-account/support/dashboard/. Best regards!
thanks for this tutorial
Hey great tutorial, is it compatible with flatsome theme..??..
Hi there! 😃 Thank you for your feedback! Yes, our YITH WooCommerce AJAX Product Filter plugin is compatible with the Flatsome theme. You can find all the tested compatibilities in the Technical Info tab on the plugin page: yithemes.com/themes/plugins/yith-woocommerce-ajax-product-filter/. And, of course, feel free to write to us in case you have further questions: yithemes.com/contact-form/. Stay tuned! 😉
@@YITHOfficial can you think of a common reason it doesnt show up with flatsome theme? Not showing up for me.
Hi,@@ThumbPrintFL! 😃 YITH WooCommerce Ajax Product Filter is compatible with Flatsome so the filters should be visible once you configured and positioned them on your pages accordingly. In case you're also referring to the modal for mobile devices, this is a premium feature that's not available in the free version of the plugin. We invite you to contact the developers through one of the following support channels to get support: if you're using the free plugin, you can post a thread here wordpress.org/support/plugin/yith-woocommerce-ajax-navigation/; if you're using the premium plugin with an active license, you can submit a ticket here yithemes.com/my-account/support/submit-a-ticket/. They'll be happy to help 😄 Stay tuned!
video is great. but i need to make filters apper as an icon and stick, when i go down on the page. how can i do that ?
Hello! To make the “filters” button in the mobile view stick to the page our developers can help you customize this via support ticket with the premium version of the plugin:) For more information you can also reach us through the contact form from yithemes.com.
It'll work with divi?
Hi there! 😃 Yes, our YITH WooCommerce AJAX Product Filter plugin is compatible with Divi, you can check out all the requirements and supported themes and plugins in the technical info tab here: yithemes.com/themes/plugins/yith-woocommerce-ajax-product-filter/. Stay tuned! 😉
Hello there!!! great video, do you have any video on how to set up the search widget in the moblile view. my search widget is showing at the bottom of the page in my mobile view. I need it at the top of the products/ page in the mobile view. please help . thank you
Hi Dominic! I am afraid we do not have a specific video on the topic you require; however, if you are already using the plugin in your site you can fully rely on our developers for further technical assistance 🙂You can contact them directly through one of the following channels: for the premium version, please submit a support ticket from this page yithemes.com/my-account/support/dashboard/; or, for the free version, please open a new topic thread in our forum wordpress.org/support/plugin/yith-woocommerce-ajax-navigation/. Kind regards!
Is it compatible with DIVI theme?
Hi Aditya! Yes, YITH AJAX Product Filter does support the Divi theme🙂After installing the plugin, if you require any further technical assistance you will be able to rely on our developers! For the premium version, you would have access to our dedicated support desk yithemes.com/my-account/support/dashboard/, and for the free version, you can reach our team through our forum wordpress.org/support/plugin/yith-woocommerce-ajax-navigation/. Best regards!
Hi, i need to remove the drop-down from mobile view. How can i do this?
Hi there! 😃 The premium version of our YITH WooCommerce Ajax Product Filter plugin is optimized for mobile devices and you can enable this thanks to the option to show the preset as a modal on mobile devices as shown at 04:21 in this video. The default behavior of the filters on mobile devices with this option enabled is to have the filters closed and then have the user expand them to make a selection. If you want to modify this and you have the premium license activated on your site, please contact our developers through the support dashboard so they can properly assist you: yithemes.com/my-account/support/submit-a-ticket/. Stay tuned! 😉
How to Floating Button Filter in Mobile?
Hi there! 😃 Our YITH WooCommerce AJAX Product Filter plugin does not include the option to show a floating "Filters" button but, if you have the premium license activated on your site, you can contact the developers through the following link to get them to set it in fixed position: yithemes.com/my-account/support/submit-a-ticket/. Stay tuned! 😉
is it possible to have a free version of the plugin for the mobile version?
Hi Beatrice!! The option to enable the modal window for mobile devices is available only for the premium version of the plugin:)
My mobile filter is not working? It's not showing anything
Hi, Ali! 😃 Please, make sure to follow the steps shown in the video if you're using our YITH WooCommerce Ajax Product Filter's premium version on your site as only the premium version can be optimized for mobile devices. If you have the premium license activated and, after following these steps, your filters are not working, please, submit a ticket to our developers so they can provide premium assistance: yithemes.com/my-account/support/submit-a-ticket/. If you are using the free version of our plugin and you're not able to see the filters at all, please, post a thread in WordPress' support dashboard dedicated to our plugin adding any useful information and our developers will answer as soon as possible: wordpress.org/support/plugin/yith-woocommerce-ajax-navigation/. Stay tuned! 😉
@@YITHOfficial HI i have premium version . When i click the the mobile filter icon nothiing open . This is totally sucks
@@YITHOfficial Help me do you have life support
@@itxalikhan Hello Ali! To properly assist you on checking this issue and help you solve it, you can rely on our developers assistance through our support system. To contact them directly, please submit a support ticket from this page yithemes.com/my-account/support/dashboard/ Kind regards!
@@itxalikhan Hi! We provide our technical support through a ticket system available from you My Account page - Support Dashboard yithemes.com/my-account/support/dashboard/. Best regards!
Filter by price is not available
Hi Aman! Please note the options to filter for prince range and filter for price slider are available only on the premium version of the plugin. If you are working with this version and you are experiencing any issues, I kindly invite you to contact our developers through our support desk so they can properly assist you yithemes.com/my-account/support/dashboard/. Best regards!