Hi, i just bought a Ceado E37S , 2th hand with 2 year old burrs, but the grinding is very inconsistent, grinding for 6 seconds , will give 15gr up to 21 gr. coffee also looks very lumpy, what can be the problem?
Hi r, If it's an older E37S it may have an adjustable SCC (static and clumping control) there would be a screw on the side of the burr collar to adjust the opening of a flap that sits outside the burr chamber. If not adjusted properly it may provide to much restriction to coffee exiting the chamber and causing the issue you describe. If it's a newer E37S there no screw adjustment to the SCC flap. But, you can reach a fingernail up the discharge chute and you'll feel a thin metal flap which can be bent to adjust the restriction. Hope that helps! Marc
@@Wholelattelovepage yes, thx I foundation it, works great. Only when grinding 5x there is a 1,5/2grams difference between the grindings, settings and beans are every time the same,looks a lot of difference to me, any idea how that can happen ?
@@ramrodwillem That's more variation than I typically see with that grinder. Random things do happen causing some variation in weight out. Might have another look at the flap adjustment.
Hi guys, I have the E37J, just wondering if you ever need to tighten the Shute door screw. It's located at the top of the beginning of the ground Shute. Thanks.
Hi G, Thanks for the question. I believe you're referring to the screw which holds the static and clumping control flap? If so, I've never had one loosen up so probably not. Only if it was loose.
Thanks for the video! When emptying the grinder of beans before disassembly, why grind and waste the beans? Why not remove the hopper, upturn the whole unit and empty the beans whole and dump them back into the hopper? Would that work?
@@Wholelattelovepage MM -- In addition, the remaining "empty beans whole" in the grind chamber are not "whole". They are a combination of whole beans, partially cracked half & quarter beans, and coarse grinds. It's recommended that we not regrind partially ground coffee. Therein is the crux of the problem. How much time do you want to spend trying to separate the mostly whole beans from the chaff?
@@Wholelattelovepage Marc -- When only removing the top assembly, I didn't have to re-align the burrs (re-establishing zero position where the burrs touch). However, after unscrewing and removing both individual burrs from the body for cleaning, my zero position changed dramatically. I had to "re-calibrate" to find the zero position (top and bottom burrs touching) before I could find a proper grind number.
Greetings fron Ireland, have enjoyed watching a lot of your informative videos. I recently bought a Ceadoe 37-s quick set following your review to pair with my Profitec pro 700. Problem. Yesterday evening i pulled a double shot and made my son a coffee. I went to pull an identical second shot and ? no grounds came out of the grinder even though the hopper was near full and i could hear the bottom burr spinning. I thought i may have a simple blockage, i could also see the beans hopping up and down in the hipper but no appeared to go down the throat of the hopper to be ground. I tried adjusting the grind with no effect.Out with the screw driver to inversigate, power switched off, as per your video three screws abd the top section came clear. This machine is only a month old and except for a few lingering beans the unit was near spotless. I used a wooden skewer to clean the bottom and the top burr noting that the burrs looked as they should ...like new but ? not particularly sharp. I reassembled the unit, filled the hopper but no luck with getting any ground coffee out of it1! I progressivly backed off the grind size quite a way and suddenly i had ground course coffee appearing. I then started to grind closer to my intended point for espresso adjusting the worm gear as i was grinding, suddenly i was back to a stage wher the beans would bounce in the hopper without being ground. I cant realy fathom what has gone wrong here but wonder could it have been a ?stone that took the edge off the burrs resulting in no fine coffee being able to be ground or is there another reason for this that i am missing. any suggestions would be welcome at this stage.
I've been having a similar problem with my E37s. I've been using it for about a year, and have disassembled and cleaned it a number of times. The clogging problem you described happened a few times to me. Different coffee beans, oily vs. dry, may have been part of the cause. Yesterday, I cleaned, then clogged, re-cleaned, clogged again, a number of times over 3+ hours. I did that with "Altura", "Don Pablo", and "Simpatico" brands of beans. Scratched my head. The Altura beans were oily. The Simpatico had been frozen and only defrosted for 1-2 hours. Possibly there was excessive moisture in them. The Don Pablo beans were between oily & dry. I cleaned the Ceado again & tried a 4th drier bean ... Italian brand, Cafe Borbonne. Bingo! It was unusual that I just happened to have 4 brands/types of beans. If not for that lucky circumstance, I would have pounded the grinder with a sledge hammer and thrown it out the window. ;-) Previously, I have used other Italian brands (Hausbrand & Filicori Zecchini) without clogging problems. The Italian roasters seem to do something different, are a little drier, and have solved my clogging problems ... for now.
@@jerryc.5210 Hi Gerry, great to hear your views on the Ceado and problems with grinding. I originally thought that I had faulty burs or a small stone had dulled the edges. Ceado weren't of much help. I managed to buy new burrs in Italy on line and fitted those. New bag of "Lavassa" beans (batista intenso) and was back to grinding nice fluffy grounds again. Following week bought a different bag of Italian bean and I was back where I started, Ceado choked on the fresh grinds. I stopped the burs out and think it was the more oily bean had filled the burs and stopped the great grinding action. Over the last ten months I have learnt to be very cautious in choosing new beans for my Ceado. I didn't have this problem with a previous grinder so I'm wondering if it is a design fault with the Ceado burrs! I had been looking at alternative burrs but the company selling them were not selling into Ireland. It is a pitty to have an otherwise great grinder but being afraid to experiment with different beans. Good luck with your grinding and for your feedback.
Just a note that I've benefited from this conversation. Thanks for sharing. I've had a similar issue just recently, though I've been using the same brand of beans consistently. They are oily, though. I like that. I will clean and hope it takes another long while to get to this point again.
@@ceebee2858 Hi, an update on my problems with my Ceado E37S Grinder. I bought new burrs from Italy and fitted them to my near new grinder. I filled the hopper with some old beans and adjusted my grind settings untill i was happy with the output. I put back in a fresh bag of the oily beans i had originaly been using and to my disgust i had my original problem back....no grounds being produced unless i set the grinder to a very course grind. I got rid of the problematic [Aldi] beans and since then have had no further problems with any other bean i have put through my grinder over the last three years. My Ceado E37S Grinder now works very well.
Hi NK, You are welcome for the video! Not sure I understand the question but I'll take a shot... If you lost your grind setting you need to "dial-in" the grind size again. Here's a video describing that process: ruclips.net/video/iwHdm5GtNHI/видео.html
Nazli -- I understand your question and have wondered about that also. I read elsewhere that you shouldn't regrind coffee that was previously and only partially ground. I don't think Marc understood your question, and I was also hoping to get confirmation one way or another.
hi guys i cleaned the grinder today but when i reassembled everything the motor would start but not grind anything had to go to the coarsest setting, how come the burrs were to close together when i did not touch the adjustment at all while cleaning (only removed the bottom burr completely) this is very very strange
Hi nv, If I understand correctly you opened up an E37S grinder and removed then re-installed the lower burr. When you reassembled the grinder would not run as the burrs were touching. You adjust the grind to a coarser setting and it ran. If that's the case, that is strange. Only thing I can think of is your lower burr is not completely seated back in its original position.
Whole Latte Love Also there is 1 more issue , i marked the spot where the burrs touch now and i cant pull a shot even at the maximum setting, shot time for 1:2 is at 19 sec and with the bottomless it spurts everywhere. That plus the expobar return flow makes me wondet if the esrpesso machine does not produce way more pressure then it shows on the gauge (9bar)
I pulled out the burrs and cleaned them 3 more times and i noticed that every time the point where the burrs touched moved 5-10 mm The 4th time i also cleaned the holes on the burr where the screws go really well with a toothpick, that solved my problem entirely. I would have never ever thought that the point of a mm of coffe where the screws go would make the whole bottom burr missalign
@@streetballazzz Nadon -- I went through the same process, getting the same perplexing results. After multiple cleanings and removing the bottom burr from the assembly once, I had to recalibrate the grinder (reset the zero position where the burrs touch). The zero position had changed dramatically.
Hi Marc and Todd. I have a 37s with worm-gear. My slotted screwdriver is not large enough. Can you please give me guidance on what size slotted screwdriver I need? Thanks Joe
Hi JM, Thanks for the question. It would be best to use a Phillips head screwdriver to remove the top burr plate - unless for some reason you have slotted screws? Every E37S I've used/seen has Phillips head screws. That said, you can sometimes get away with using a slotted screwdriver on Phillips head screws and the ones on the E37S are large so it's doable. I just tried a slotted screwdriver on my E37S Phillips head bolts and a 1/4" (6.5mm) head is too large. I'd go with a 5mm but would prefer you use a Phillips #3. Marc
Hey guys I would like to get the SSP upgrade from you for the e37SD...is it just this simple to replace? I don't have to find that zero point and re aligne?
Hi gq, Thganks for the question. Burr replacement is very easy on the E37SD - just that simple. After replacing you can find the "zero" grind setting which represent the finest possible grind setting. Before installing the new burrs back off 5 or 6 full turns to a coarser grind setting. Install burrs and remount the top burr + grind adjustment assembly. With no beans in the hopper turn the motor on and continue adjusting to a finer setting until you hear the sound of the burrs just touching. Then immediately back off slightly to coarser until that sound stops. That's your "zero" grind setting. Don't worry about the burrs touching. The outer edge of the burr is higher than the cutting edge so cutting edges cannot touch. Hope that helps! Marc
Hi mitch, Thanks for the question. No perfect answer as it depends on variables like use level and type of coffee. If you tend to use a coffee which has visible surface oils on the bean then probably more often than if using lighter roast with no visible oils. Fairly easy to check the E37S. Just remove the 3 screws holding the top burr assembly and have a look. If you see sticky coffee gunk accumulated give it a cleaning. Marc
Hi TD, Thanks for the question. We have burrs available! Might consider an upgrade to SSP Red Speed Burrs: www.wholelattelove.com/products/ssp-red-speed-coated-83mm-grinding-burrs Marc
Hi Scott, Thanks for the question. Ceado rates the burrs for 800kg of grinding. Check my math, but I calculated 40.7 years before burr replacement at your usage rate. 3x18g per day = 19,656g per year or 19.7kg 800kg/19.7kg = 40.7 years burr life Marc
I was just getting ready to try to do this math! I was planning to use the number of shots recorded on my machine, but having had it for only a few years at similar usage, I suppose I have some time...
Hi, i just bought a Ceado E37S , 2th hand with 2 year old burrs, but the grinding is very inconsistent, grinding for 6 seconds , will give 15gr up to 21 gr. coffee also looks very lumpy, what can be the problem?
Hi r, If it's an older E37S it may have an adjustable SCC (static and clumping control) there would be a screw on the side of the burr collar to adjust the opening of a flap that sits outside the burr chamber. If not adjusted properly it may provide to much restriction to coffee exiting the chamber and causing the issue you describe. If it's a newer E37S there no screw adjustment to the SCC flap. But, you can reach a fingernail up the discharge chute and you'll feel a thin metal flap which can be bent to adjust the restriction. Hope that helps!
Marc
@@Wholelattelovepage yes, thx I foundation it, works great. Only when grinding 5x there is a 1,5/2grams difference between the grindings, settings and beans are every time the same,looks a lot of difference to me, any idea how that can happen ?
@@ramrodwillem That's more variation than I typically see with that grinder. Random things do happen causing some variation in weight out. Might have another look at the flap adjustment.
I'm amazed at the small amount of grounds retention inside the grind chamber.
Hi guys, I have the E37J, just wondering if you ever need to tighten the Shute door screw. It's located at the top of the beginning of the ground Shute. Thanks.
Hi G, Thanks for the question. I believe you're referring to the screw which holds the static and clumping control flap? If so, I've never had one loosen up so probably not. Only if it was loose.
@@Wholelattelovepage that's exactly it. Ok I'll check to make sure it's not loose, and aside from that I'll leave it alone. Appreciate the reply!
Hi Todd & Marc. Do I need to align my burr after I take them out and clean?
Hey sf, no you do not. So long as everything is clean where burrs mount you do not need to do anything special.
Marc
I just bought a used sd and it came without the cup that fits in the forks. Where can I get one of those?
I just want to point out at 4:22 you mentioned to soak the burrs in water + cafiza. That is not a good idea as it will quickly rust.
Thanks for the video! When emptying the grinder of beans before disassembly, why grind and waste the beans? Why not remove the hopper, upturn the whole unit and empty the beans whole and dump them back into the hopper? Would that work?
Hi MM, If I had some awesome beans that's what I would do!
@@Wholelattelovepage MM -- In addition, the remaining "empty beans whole" in the grind chamber are not "whole". They are a combination of whole beans, partially cracked half & quarter beans, and coarse grinds. It's recommended that we not regrind partially ground coffee. Therein is the crux of the problem. How much time do you want to spend trying to separate the mostly whole beans from the chaff?
Good video. Related: I assume you can replace the burrs yourself? Just disassemble as shown and slap in the new burrs, correct? Thx.
Hi JG, Thanks for the comment! Yes burrs are very easy to replace. Just the 3 screws retaining each burr.
Hi, Todd and Marc, thanks for the great video. Wondering if burr alignment is necessary here since I remove the burrs and put that back.
Hi sFu, You are welcome for the video! Burr alignment should not be required.
Marc
@@Wholelattelovepage Marc -- When only removing the top assembly, I didn't have to re-align the burrs (re-establishing zero position where the burrs touch). However, after unscrewing and removing both individual burrs from the body for cleaning, my zero position changed dramatically. I had to "re-calibrate" to find the zero position (top and bottom burrs touching) before I could find a proper grind number.
@@jerryc.5210 I had a similar problem. Very frustrating.
Greetings fron Ireland, have enjoyed watching a lot of your informative videos. I recently bought a Ceadoe 37-s quick set following your review to pair with my Profitec pro 700. Problem. Yesterday evening i pulled a double shot and made my son a coffee. I went to pull an identical second shot and ? no grounds came out of the grinder even though the hopper was near full and
i could hear the bottom burr spinning. I thought i may have a simple blockage, i could also see the beans hopping up and down in the hipper but no appeared to go down the throat of the hopper to be ground. I tried adjusting the grind with no effect.Out with the screw driver to inversigate, power switched off, as per your video three screws abd the top section came clear. This machine is only a month old and except for a few lingering beans the unit was near spotless. I used a wooden skewer to clean the bottom and the top burr noting that the burrs looked as they should ...like new but ? not particularly sharp. I reassembled the unit, filled the hopper but no luck with getting any ground coffee out of it1! I progressivly backed off the grind size quite a way and suddenly i had ground course coffee appearing. I then started to grind closer to my intended point for espresso adjusting the worm gear as i was grinding, suddenly i was back to a stage wher the beans would bounce in the hopper without being ground. I cant realy fathom what has gone wrong here but wonder could it have been a ?stone that took the edge off the burrs resulting in no fine coffee being able to be ground or is there another reason for this that i am missing. any suggestions would be welcome at this stage.
I've been having a similar problem with my E37s. I've been using it for about a year, and have disassembled and cleaned it a number of times. The clogging problem you described happened a few times to me. Different coffee beans, oily vs. dry, may have been part of the cause. Yesterday, I cleaned, then clogged, re-cleaned, clogged again, a number of times over 3+ hours. I did that with "Altura", "Don Pablo", and "Simpatico" brands of beans. Scratched my head. The Altura beans were oily. The Simpatico had been frozen and only defrosted for 1-2 hours. Possibly there was excessive moisture in them. The Don Pablo beans were between oily & dry. I cleaned the Ceado again & tried a 4th drier bean ... Italian brand, Cafe Borbonne. Bingo! It was unusual that I just happened to have 4 brands/types of beans. If not for that lucky circumstance, I would have pounded the grinder with a sledge hammer and thrown it out the window. ;-) Previously, I have used other Italian brands (Hausbrand & Filicori Zecchini) without clogging problems. The Italian roasters seem to do something different, are a little drier, and have solved my clogging problems ... for now.
@@jerryc.5210 Hi Gerry, great to hear your views on the Ceado and problems with grinding. I originally thought that I had faulty burs or a small stone had dulled the edges. Ceado weren't of much help. I managed to buy new burrs in Italy on line and fitted those. New bag of "Lavassa" beans (batista intenso) and was back to grinding nice fluffy grounds again. Following week bought a different bag of Italian bean and I was back where I started, Ceado choked on the fresh grinds. I stopped the burs out and think it was the more oily bean had filled the burs and stopped the great grinding action. Over the last ten months I have learnt to be very cautious in choosing new beans for my Ceado. I didn't have this problem with a previous grinder so I'm wondering if it is a design fault with the Ceado burrs! I had been looking at alternative burrs but the company selling them were not selling into Ireland. It is a pitty to have an otherwise great grinder but being afraid to experiment with different beans. Good luck with your grinding and for your feedback.
Just a note that I've benefited from this conversation. Thanks for sharing. I've had a similar issue just recently, though I've been using the same brand of beans consistently. They are oily, though. I like that. I will clean and hope it takes another long while to get to this point again.
@@ceebee2858 Hi, an update on my problems with my Ceado E37S Grinder.
I bought new burrs from Italy and fitted them to my near new grinder. I filled the hopper with some old beans and adjusted my grind settings untill i was happy with the output. I put back in a fresh bag of the oily beans i had originaly been using and to my disgust i had my original problem back....no grounds being produced unless i set the grinder to a very course grind. I got rid of the problematic [Aldi] beans and since then have had no further problems with any other bean i have put through my grinder over the last three years.
My Ceado E37S Grinder now works very well.
Hi and thanks for the good video. If say I lost my espresso setting while cleaning, can I put coarse grind back in the grinder to get a finer grind?
Hi NK, You are welcome for the video! Not sure I understand the question but I'll take a shot... If you lost your grind setting you need to "dial-in" the grind size again. Here's a video describing that process: ruclips.net/video/iwHdm5GtNHI/видео.html
Nazli -- I understand your question and have wondered about that also. I read elsewhere that you shouldn't regrind coffee that was previously and only partially ground. I don't think Marc understood your question, and I was also hoping to get confirmation one way or another.
hi guys
i cleaned the grinder today but when i reassembled everything the motor would start but not grind anything
had to go to the coarsest setting, how come the burrs were to close together when i did not touch the adjustment at all while cleaning (only removed the bottom burr completely)
this is very very strange
Hi nv, If I understand correctly you opened up an E37S grinder and removed then re-installed the lower burr. When you reassembled the grinder would not run as the burrs were touching. You adjust the grind to a coarser setting and it ran.
If that's the case, that is strange. Only thing I can think of is your lower burr is not completely seated back in its original position.
Whole Latte Love
Also there is 1 more issue , i marked the spot where the burrs touch now and i cant pull a shot even at the maximum setting, shot time for 1:2 is at 19 sec and with the bottomless it spurts everywhere.
That plus the expobar return flow makes me wondet if the esrpesso machine does not produce way more pressure then it shows on the gauge (9bar)
I pulled out the burrs and cleaned them 3 more times and i noticed that every time the point where the burrs touched moved 5-10 mm
The 4th time i also cleaned the holes on the burr where the screws go really well with a toothpick, that solved my problem entirely.
I would have never ever thought that the point of a mm of coffe where the screws go would make the whole bottom burr missalign
@@streetballazzz Nadon -- I went through the same process, getting the same perplexing results. After multiple cleanings and removing the bottom burr from the assembly once, I had to recalibrate the grinder (reset the zero position where the burrs touch). The zero position had changed dramatically.
Hi Marc and Todd. I have a 37s with worm-gear. My slotted screwdriver is not large enough. Can you please give me guidance on what size slotted screwdriver I need? Thanks Joe
Hi JM, Thanks for the question. It would be best to use a Phillips head screwdriver to remove the top burr plate - unless for some reason you have slotted screws? Every E37S I've used/seen has Phillips head screws. That said, you can sometimes get away with using a slotted screwdriver on Phillips head screws and the ones on the E37S are large so it's doable. I just tried a slotted screwdriver on my E37S Phillips head bolts and a 1/4" (6.5mm) head is too large. I'd go with a 5mm but would prefer you use a Phillips #3.
Marc
Thank you Mark, I should’ve mentioned it I’m trying to remove the burrs
Are upper and lower burr interchangeable?
Hi Arno, Yes they are.
Hey guys I would like to get the SSP upgrade from you for the e37SD...is it just this simple to replace? I don't have to find that zero point and re aligne?
Hi gq, Thganks for the question. Burr replacement is very easy on the E37SD - just that simple. After replacing you can find the "zero" grind setting which represent the finest possible grind setting. Before installing the new burrs back off 5 or 6 full turns to a coarser grind setting. Install burrs and remount the top burr + grind adjustment assembly. With no beans in the hopper turn the motor on and continue adjusting to a finer setting until you hear the sound of the burrs just touching. Then immediately back off slightly to coarser until that sound stops. That's your "zero" grind setting. Don't worry about the burrs touching. The outer edge of the burr is higher than the cutting edge so cutting edges cannot touch. Hope that helps!
Marc
@@Wholelattelovepage thanks so much
Hey, how often should I do this deep clean on the grinder? Thanks!
Hi mitch, Thanks for the question. No perfect answer as it depends on variables like use level and type of coffee. If you tend to use a coffee which has visible surface oils on the bean then probably more often than if using lighter roast with no visible oils. Fairly easy to check the E37S. Just remove the 3 screws holding the top burr assembly and have a look. If you see sticky coffee gunk accumulated give it a cleaning.
Marc
where to purchase replacement burrs?
Hi TD, Thanks for the question. We have burrs available! Might consider an upgrade to SSP Red Speed Burrs: www.wholelattelove.com/products/ssp-red-speed-coated-83mm-grinding-burrs
Marc
I have a E37J? Do the burrs ever need to be replaced? Mine is about 4 years old, avg 2 or 3 grinds per day.
Hi Scott, Thanks for the question. Ceado rates the burrs for 800kg of grinding. Check my math, but I calculated 40.7 years before burr replacement at your usage rate.
3x18g per day = 19,656g per year or 19.7kg
800kg/19.7kg = 40.7 years burr life
Marc
@@Wholelattelovepage that's awesome, thank you!
I was just getting ready to try to do this math! I was planning to use the number of shots recorded on my machine, but having had it for only a few years at similar usage, I suppose I have some time...
Would the Caedo E37SD Burrs be cleaned the same way?
Hi Lucio, Yes it's essentially the same. Remove the 3 screws and the top burr plate assembly and you are in without losing your grind setting.
Marc
@@Wholelattelovepage thank you very much for the quick reply, very much appreciated!