" A MANNER OF SPEAKING " 1959 BELL TELEPHONE ETIQUETTE FILM MD10435
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- Опубликовано: 5 фев 2025
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“A Manner of Speaking” was directed by John Rich for Jerry Fairbanks Productions and produced in 1959 by Bell Telephone. This color educational film aimed at helping viewers improve public speaking and communication skills. Set in an office environment for a marketing company, it emphasizes the importance of clear communication and effective speech delivery. Specifically, the film follows as the communication pitfalls of Marketing executive Mr. Burton’s company cost them an important client. Using a combination of scripted scenarios and instructional commentary, the film highlights common mistakes in telephone communication and provides strategies to avoid them, such as managing busy telephone lines, controlling tone, and organizing thoughts for clarity. Directed by John Rich and written by Leo S. Rosencrans and John T. Kelley, the film features major film stars of the time like Fred Clark, Dan Tobin, Richard Erdman, and Dorothy Lovett.
Film opens; Credits play over drivers POV footage driving down streets of small town (0:07). Rain pours as 1956 Jaguar Mark VIII slows at stop sign, driver (Fred Clark, “Mr. Burton”) braves rain to check engine of car as it stalls (0:51). 1951 Chevrolet 3100 Pick Up gives Jaguar push to reach gas station (1:59). While car being serviced, Mr. Burton uses telephone booth (2:48). Busy office setting of Advertising firm, receptionist managing phone lines on telephone switchboard (Western Electric 551A PBX Switchboard), office requests, and files piled on desk (3:11). 1950s Bell Rotary Phone model on desk of Mr. Burton’s personal secretary speaks to Mr. Burton who gives her instructions over phone (3:50). Mr. Blackburn, marketing exec practices pitch in swanky office (4:44). Close-up of perhaps Western Electric 551A PBX Switchboard at receptionist desk (5:08). View of art department offices at marketing agency, artists hunch over drawing tables (5:17). Executive of chemical company speaks to receptionist on another line from office (5:57). Art department employees, Mr. Blackburn convene in art department offices to come up with new marketing pitch for chemical company (6:19). Mr. Blackburn’s secretary in typical 50s office attire, distracted by chewing gum and makeup compact relays confusing messages over phone to chemical exec’s office; Downstairs in art department one of the employees is using the phone for a personal call interfering with flow of business and costing the firm a big client (7:37-12:30). Chemical company exec takes phone call with Mr. Burton who is trying to remedy situation (12:38). Mr. Burton takes meeting with a Bell Phone Company representative, woman (Dorothy Lovett, “Ms. Rogers” offers to assist office with proper training on how to use phones (13:33). Ms. Rogers’ lessons in phone etiquette begins (15:43). “Answer Promptly” (15:47). “Identify Yourself” (16:12). “Transferring calls properly,” close-up as Ms. Rogers presses switch hook on rotary phone twice (16:37). “Keep pad and pencil handy” (17:08). “Leave a message when leaving the phone” (17:24). “Place and receive your own calls” (17:45). “List frequently called numbers” (18:00). “Finding out who is calling” (18:22). “If you leave the line explain why” (18:49). “Indicating understanding” (19:09). “Terminating calls” (19:26). First half of film revisited, this time scenario plays out vastly differently as Ms. Rogers’ phone etiquette suggestions are implemented (19:50-21:53). Another “replay” of scenario, this time Mr. Blackburn places call to chemical exec himself instead of his secretary; Close-up of phone rotary (22:20-23:45). Mr. Burton’s meeting with Ms. Rogers comes to a close (23:47-25:01). Office receptionist demonstrates newly learned skills with operating perhaps Western Electric 551A PBX Switchboard (25:21). Mr. Burton has meeting with chemical exec, exec tries to reach Mr. Blackburn over phone to test if company has actually improved (25:38). Closing credits (27:53). Film ends (27:57).
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That was better than most new shows ! Id watch this cast every week.
I don’t know where you dig these old films up but keep them coming!
People donate them, for which they have my gratitude!
They come from the public domain, if you don't know that term, look it up.
@@albear972 actually, the films are either donated, or purchased from private collections, and restored.
That open car window in the pouring rain is stressing me out.
I love the descriptions and timestamps inside the video description, first rate.
Many of Hollywood’s great supporting actors are here: the faces you recognize from countless movies and TV shows, but may not know them by name . Among them: Fred Clark (‘White Heat,’ ‘The Beverly Hillbillies’); Richard Erdman (‘Perry Mason,’ ‘Cheers’) and Eleanor Audrey (‘I Love Lucy; ‘Green Acres;’ Walt Disney’s ‘Cinderella’). The director Emmy-winner John Rich (‘Bonanza;’ ‘The Dick Van Dyke Show;’ ‘All in the Family’) also directed two Elvis Presley musicals ‘Roustabout’ and ‘Easy Come, Easy Go.’
The idea was, in many of the Jerry Fairbanks films, popular Hollywood personalities were hired to make these corporate films.
Many new actors were on Leave it to Bever
I also noticed Paul Newman and Steve McQueen. Hmmm. Maybe I am thinking of "Somebody Up There Likes Me".
*Eleanor AUDLEY.
@@Ctrl-XYZThat darned auto-correct! 😊
"If you go start my car i'll stay here and blow your horn" Ahahahahahaha, my grandparents and uncles that grew up through that era are still this smart mouthed.
Mr. Babcock of the Knickerbocker Bank
I enjoyed this film immensely. Thank you for posting it.
Glad you loved it, not just the message that was conveyed, but the first-rate production that it was. The film was updated twice more, after this one came out in 1959.
Periscope video is fantastic
Just as valid a topic today as in the 1950s. Courtesy is so important in daily life!
Love these! Not all propaganda is negative!
Great film we could all use these skills even today
It’s Mr Babcock from the movie Aunty Mame 😊
I recognize many of these actors from twilight zone episodes. No wonder this is so entertaining.
Very informative!!
Glad you found it of interest!
Oh wow, what a wonderful film, from Jerry Fairbanks Productions and a mint Technicolor print. Where did you find this classic? Great!!!
😮Purr-fect! 💯💫👍!
At ease. At ease. At ease😺
It’s funny, I’ve seen so many of these actors in other things from this era!
Oh the good ol’ days! I have the opposite situation around me… my neighbors (5 of us cottages) & no one wants to talk! I can see how painful it is to them when I try, so I’ve put the brakes on. I miss the 60’s & 70’s!!🤪
The real Mad Men!
I feel like Mad Men was based on this...
Thank A/V Geeks 16mm Films for most of Periscopes library😂
Cell phones have made this simpler to urgent personal matters, but earlier times secretaries whether in political or bussiness have tanked lot of bosses and valuable business
At least, in those days, you spoke to a human being, you did not have to go through a myraid of menu choices pressing this number and that number, and the human being you talked to spoke PLAIN, EASY TO UNDERSTAND ENGLISH!!
Please, listen carefully, as our menu-options have recently changed.
One good thing today is no busy signals when calling a business. And if a residence is busy, your call will go to voicemail rather than a busy signal. The exception is when there are multiple callers at once, or "circuit overloaded."
An important message in this film. At the time anyway.
Lucas Electronics for us mechanics of a certain age would understand, English cars and rain don't mix😂
Just an FYI, Roll up history the RUclips channel has been ripping off your restored films and claiming them as their own. Makes me sick. Hope u can do something about these bastards
I'm wonderin' if that rain was actually fake. When the he runs from his car to the phonebooth, look at the light and shadows on the ground. It looks like the sun is actually out.🤔
Well certainly it was no coincidence that it just happened to be raining just as they were shooting a film where it was already scripted.
Of course it’s fake
The scene in the telephone booth is obviously filmed on a studio set.
I often notice that in movie or tV rain scenes - that the day seems too sunny for rain.
I just wish that hadn't made it so obvious.
Is that Betty Furness?
I worked under the old Bell System. It was a strict work place. There was a strict dress code for women.
As an operator, you couldn't be one minute late
However
Even schools had a dress code for BOTH until 1968
One of my all-time favorites! Other viewers must have felt the same way, because it was remade several years later as How To Lose Your Best Customer Without Really Trying. Unfortunately, the cast wasn't nearly as interesting. The Bell System made several films about telephone courtesy; other titles included If An Elephant Answers and Your Image Is On The Line.
This is what we USED to say was "common knowledge" or "common courtesy".. something NO ONE follows any longer, more's the pity!
Those secretaries are idiots. He should have hired Sterling Cooper advertising agency.
16:25 Judge Judy was hot back in the day
There’s a version of this filmed in the 1940s. Same storyline and probably the same script. I’ve seen it here on YT.
Yes, that's the 1948 version, called Telephone Manners. The telephone courtesy films were updated every few years. A Manner of Speaking, made in 1959, was updated in the 1970s, including a multiracial cast that the earlier films did not have.
@@mitchelldakelman7006 Thanks for sharing that info! Would be fun to watch the 1970s version , too! I wonder if it’s here on YT?
An early J.Jonah Jameson tyranny
What a dick!
Clark …WW2 vet😺
I don't know if it's cause I'm drunk but 7:30 minutes in I'd say this piece is rather dull and it's dragging out. I can't go another minute.
I differ from your opinion-I own this print and can not tell you how many times I have watched it. In Fact I have two prints, but this one here is in absolutely in mint condition considering its 66 years old, a product of its time. These were made to provide a message in a very entertaining way.
Put down the bottle
15:40
I love that
"Mid Atlantic" accent
In these old films😂
The show
"Desperate Housewives" was the last to use it
I remember when all news anchors including Barbara Walters and Diane Sawyer used it
Mid Atlantic doesn't mean mid Atlantic coast
But between USA and UK (RP)
They remade this later with Pat Harrington
ruclips.net/video/OMYvH-R0i2w/видео.htmlsi=eekLyh_PmR3Zs_1v
Why not just text message ?