Maybe the passengers were late or not, but Just a little act of kindness, compassion and humanity from the ground staff, specially from that attitude lady wouldn't have created this scene.. Unnecessarily the situation has gotten worse.. That lady will definitely get a hard curse from the patients and families.. What goes around comes around..
After witnessing this video Indigo staff are completely find wrong here, every company rule and policies are flexible for emergency medical cases. Arun Bhoomi well done 👍 keep updating us.
People here are posting half baked comments. Be patient and watch the entire video before commenting. First of all, the timing of Itanagar-Delhi flight from Hollongi is changing like they are changing clothes. Secondly, They were there 55 minutes before the take off. Check in counter closes 50 mins prior and the boarding gates close 25 minutes prior to departure. This is not a big airport, just one small hall of everything. From baggage to check in to boarding. It hardly takes 10-15 minutes for the entire process. I am a frequent flyer from this airport. They could’ve squeezed in seeing the case of the patient. Please note that the ground staff asked for all the documents and checked it again and again which wasted the time. I don’t know who the patient is but still they could’ve considered her. They were there at 11:30 sharp, actually had 5 minutes to check in. The Flight was scheduled for 12:25pm but actually took off 5 minutes late around 12:30 as per Flightradar24 so they had an entire hour.
1:55 Throwing the paper on the floor, disgraceful behaviour from Takam Sonya. Jab se public support milai, alag se Dada hogaya. This is not how a journalist conducts themselves.
Exactly. Very unethical. He should be given some reality check. Such a shame. Public has been happily supporting him because of the strong stand he takes in open but the behaviour is getting out of hand.
Come on, watch the news properly. Family members have clearly stated that they reached the airport hours before the plane was about to take off. The patient was even given permission to enter the departure premises. The issue arose when the uncle and brother were stopped at the check-in gate. The ground staff wasted 45 minutes, which led them to miss their flight. 😢 Imagine how inhumane the ground staff could be towards someone like that. I just had a thought: if they had arrived late, they shouldn't have even let the patient in, but simply refused them at the gate itself. But no, they were allowed in. So, if you talk about the fault, it lies with the ground staff who unknowingly said that their documents were not right. However, when the family member went and inquired at the official counter, the representative said their documents were all okay. So, in all this chaos, when they came back to enter the departure premises, they missed their flight ✈️"
👉 Kiska Galti - ?? Passengers ka .... as passengers are not on time 👉 IndiGO Ground Staff ?? Should be more compassionate. 👉 Passengers ?? Should follow the timeline provided on boarding passes. 👉 Insaniyat Hone Ke Nate Mauka Dena Chahiye ?? Yes.. but our people should also learn to follow rules and not take things for granted.
Letting passengers check-in or not for 20 mins late is totally a considerations based on various circumstances like boarding gates still opened or not, security checking still going on or not, aircraft still on apron or not. Gathering this informations and to consider the case is 100℅ upto the ground staffs. Now, seeing this case and considering the facts that the passenger is critically ill was not allowed to check in while her little sister(co-passenger) was already inside the airport and DPA, itanagar being Unbusiest airport in the country, this could have been avoided. When we talk of rules, medical emergencies even on air are turned back to airport for medical assistance. Medical emergency are always exceptional. Hence, the ground staffs of Indigo airlines is wrong here. I can say, if the patient was relative of the ground staffs they would have let him in.
Itna laparbai family member....Arre itna serious patient ko leke kon last minute flight book kartai atleast 2, 3 din pehle ponchnai delhi ho ya mumbai....if by chance mausam karab hojata toh kisko blame krta..Anyways God bless your sister.
To people who are commenting that the service is not similar to that of a sumo or APST bus, take some sense of that patient being your own relative. Would you still act as an extremist and not let the situation get compromised that your relative is on the verge of life or death?? 1. Medical cases are deliberate and needs to be treated as such. Procedures take time. That's a living body. Not some packages that you can load and fataak sei ponchadega. Also, some adverse circumstances leading to 10 mins delay needs to be taken on consent. 2. The issue could be solved at the ground staff level, and not the correction of any policies from higher authorities. Taking some considerations on a humanitarian basis should have been the approach of the ground staff. As the welfare of the passengers well being is the cornerstone foundation of all airports. Instead of arguing with the passengers, that staff girl could have solved the solution for good. 3. It will some take time for many of our local people to get accustomed with the airlines policies and norms. Donyi Polo Airport is relatively new for our local people and in situations like these where the life of a passenger is on the line, things can easily be compromised at the ground staff level. Spreading awareness is good, but at what cost? Even for one's life. People need to know when to be an extremist and when to be a humanitarian. If all the policies and rules are to be adhered at that sense and be a total extremist, then many of the homes in itanagar would not stand and get demolished as major portions of the land under residencies are in the forest reservation area.
From the conversation it is understood that the passenger reached late. So I request our people please be on time,.. sorry for the patient. But it's the responsibility of the family to give prior information of the patient to the airport staff.
Come on, watch the news properly. Family members have clearly stated that they reached the airport hours before the plane was about to take off. The patient was even given permission to enter the departure premises. The issue arose when the uncle and brother were stopped at the check-in gate. The ground staff wasted 45 minutes, which led them to miss their flight. 😢 Imagine how inhumane the ground staff could be towards someone like that. I just had a thought: if they had arrived late, they shouldn't have even let the patient in, but simply refused them at the gate itself. But no, they were allowed in. So, if you talk about the fault, it lies with the ground staff who unknowingly said that their documents were not right. However, when the family member went and inquired at the official counter, the representative said their documents were all okay. So, in all this chaos, when they came back to enter the departure premises, they missed their flight ✈️"
According to IndiGo's policy, if a passenger is late by even a few minutes for check-in, they are likely to be denied boarding as they require passengers to check-in at least 60 minutes prior to the flight departure, meaning a 3-minute late check-in would not be allowed and they would not be able to board the flight; essentially, they would not be allowed to enter the aircraft.
Salute to Arunachali people you cannot argue with them not even God can make them understand. If they say you are wrong then you are hell wrong no matter what.
@currentaffairs130 Medical emergency is different. But the patient party already had plans to go so they should have reached on time or gone one day before. It was not a sudden medical emergency. So its the fault of the passenger fully
takam sonia sometime just go overboard without putting his brain into the matters...... before questioning staffs should questions family members why they were late if it was so emergency to them.....
Come on, watch the news properly. Family members have clearly stated that they reached the airport hours before the plane was about to take off. The patient was even given permission to enter the departure premises. The issue arose when the uncle and brother were stopped at the check-in gate. The ground staff wasted 45 minutes, which led them to miss their flight. 😢 Imagine how inhumane the ground staff could be towards someone like that. I just had a thought: if they had arrived late, they shouldn't have even let the patient in, but simply refused them at the gate itself. But no, they were allowed in. So, if you talk about the fault, it lies with the ground staff who unknowingly said that their documents were not right. However, when the family member went and inquired at the official counter, the representative said their documents were all okay. So, in all this chaos, when they came back to enter the departure premises, they missed their flight ✈️"
They brought the patient 20 mins late to the airport without any prior intimation ? If anything happens to the patient the first person to be blamed is their own family members. I understand this is about life and death situation but some tribal people thinks every body is just born to support and serve them, such a shallow ego doesn't work everywhere with everyone . They should have brought the patient way ahead of time or must have made special requests to the airport staff. Simply blaming others and crying won't fix problems.
@@malinrebi8681mera bolne ka tum kya meaning nikalna chahtae ? tum ye particular admi ka naam ka list bhejo humko tab hum naam leke likega na kya, bekar chij kyu highlight karrae ? i am a tribal myself but kya tum pura tribal admi ka representative h kya jo offend horae ? Yaha ek patient ka jaan ko khud family wala lok khatra meh daltae airport late pohonchke aur ulta dusra ko kyu blame kartae , isse kiska loss hoga , woh innocent patient ka loss hoga aur family ka loss hoga, my msg is to make people self aware of such silly mistakes so that they correct their own faults first before pointing fingers at others. Tumhara kya message hai mera comment meh post karne ka ye batao ?
@@malinrebi8681 mera bolne ka tum kya meaning nikalna chahtae ? tum ye particular admi ka naam ka list bhejo humko tab hum naam leke likega na kya, bekar chij kyu highlight karrae ? i am a tribal myself but kya tum pura tribal admi ka representative h kya jo offend horae ? Yaha ek patient ka jaan ko khud family wala lok khatra meh daltae airport late pohonchke aur ulta dusra ko kyu blame kartae , isse kiska loss hoga , woh innocent patient ka loss hoga aur family ka loss hoga, my msg is to make people self aware of such silly mistakes so that they correct their own faults first before pointing fingers at others. Tumhara kya message hai mera comment meh post karne ka ye batao ?
Dono taraf se faulty hai. Airport staff thora leniency show kar sakta tha. And family wala bhi irresponsible hai. Medical patient ko time mai leke aana hai. Usually 2 hrs prior aane ke liye boltai.
People here are commenting after watching half part of vedio please watch the full conversation the patient reached the time which was able to compromise cause medical issues can carries various reasons for being late
Islye airport nahi ban raha tha itanagar mea😂. Please local log apna responsibility lena sikho aur thora discipline hojao bechara patient ko kitna taklif hora hoga lekin at the same time airline ka bhi protocol hote gate bandh karna parte taki field mea sirf staff kaam kar sake flight take off prepare kare. Ek flight board karne ka kitna sara process hote ek passenger ne miss kardiya koi stage tou uske liye pura process wapas karna mushkil hai. Thora sa ajib bhi lagre ki late aane wala lecture dere.
Then what about flight delayed usme bi toh passengers ko ghanta ghanta rukna prta hai n as per patient's family maximum time woh lady officer bat krke time khaya hai
Fmly ka b galti hai frst galti yae log last day mai he jana jaruri tah kya. Ekk do din phle jana tah. And airport authority ka b apn protocol hota hoga.
If passenger is late its their FAULT, If plane is delay they are sorry for the INCONVINIECE... Everyone is Equal, But some people are more Equal than others.
boot acha baat bolai rule ko people welfare ki liya situations ko deke ek do case mea 1.2 minutes late mea kuch bara issues nai minister ki liya gf melne bahar jane liya pura ganta jesa tuka kea raka hai jesa krtai
Patient should be given priority, This is the rule in whole world as it is matter of one life, they are not going for fun. It can be adjusted, Either staff are not aware if it or They are intentionally harassing. They are ignoring local people, such staff should not be spare.
I know insaniyat dikhana chahiye tha but itna serious patients logo ko ek pehele le jaana chahiye, ager jisdin jaana hoga usdin weather ke problem hota or flight take off nahi payega to yeh sab bhi sochna chahiye hume sab ko alert rahna chahiye
Kuch log toh aesa comment kar rai jaise ki woh log life mein kabhi late nahi hua hai, normal case hone seh chalo mann lega ki passenger ka galti hai, lekin arre serious patient hai consider karr dena chaiye na. Jo b ho upar wala sabh dhek rae, sabka time aega
Arunachal ka gawlia log airport ko bus station samaj ke rakha hy kya?😡 I'm support airport party❤ Tum log ka gawliapan behaviour ka karan se airport ko b bandh hone doh ha.😡 Airport ho ya train station hamesha kuch ganta aage nikla hy. I'm very disappointed with Arunbhoomi team😅😂😂
Need to provide Special emergency route, quota for serious patient and passenger from Donyi Polo Airport Itanagar. If not available such facilities. It my logic.
Check-in deadline: Passengers must check-in at least 60 minutes before the scheduled flight departure time. No late check-in tolerance: IndiGo generally does not allow for any leeway even for minor delays in check-in. Potential consequences of late check-in: If you miss the check-in deadline, you may lose your ticket and not be able to board the flight.
According to IndiGo's policy, if a passenger is late by even a few minutes for check-in, they are likely to be denied boarding as they require passengers to check-in at least 60 minutes prior to the flight departure, meaning a 3-minute late check-in would not be allowed and they would not be able to board the flight; essentially, they would not be allowed to enter the aircraft.
LADKI KA ATTITUDE TOH NEXT LEVEL HAI DE.. DC(IAS) OFFICER KO BHI PEECHEY CHOR DIYA. WHATEVER THE ISSUE WHATEVER THE CIRCUMTANCES EMPLOYEE SUD BEHAVE LIKE EMPLOYEE NOT KING/QUEEN.
There is a rule to maintain time in aircraft....i know there have been exception regarding serious cases like medical emergency..... I know im not right to the point but there should be a law regarding serious cases...kisi higherup ka family honesae gusnae danae tha hoga..... ... The airport staffs are at fault completely 😢there should be proper punsihment for there lack of knowledge about this things..
Mera sath bhi essa hua tha.. Dibrugarh airport mein... 30 minutes pehley airport Poncha tha... lekin hmko jane nahi Dia or baat mey extra 5000 leke phir jane Dia... essa corruption hota hai airport mey...
Ye incident ko sunke bohut dukh hua ,airport ka authority emergency medical ground ko consider karna ta jyada check nakar ke medical documents ko dekh kar allow karna ta. Koi drugs lekar nehi gaya yani ki ek cancer patient ta timely pohuchna hospital mei.
Then what about the excuses made by them like delay and technical issues ete ete ...Usme tho passenger ko ganta ganta rukatai.. atleast medical patient ko tho Jane Dena tha
@@kenzomete3239 Aeroplane ka engine check ka delay ,air traffic congestion ka delay or any other technical delay vs. customer ka personal negligence ka delay is not the same , you cannot compare apples with oranges . Blaming others for following their duty rules while you ruining something which was very much under your own control with simple proactive planning like reaching 1 to 2 hours early is not comparable. we should focus more on things which is in our own control because that is easier to correct and fix . If i was responsible for smoothly displacing a patient i would rather bet on something which is under my own control and plan really well than to expect some one else to understand my negligence or mistake.
Agar Flight takeoff nhi hua and you have time for checkin Than aap ko entry mil jate Boarding pass m 2 hrs advance Ane ka advised karta hai but you can also come 30 mins before take off
I am totally disagree with your statement, if passengers reported airport at 90mins before no one should Stop him or her/ and if passengers are travelling with medical patient they should come be early at Least 1hr before from the check in counters, and rule for all the people.🎉❤ Try to understand our peoples of arunachal rule is for everyone.
Can't you see this was an emergency case It could be adjusted. but if it wasn't possible then atleast they could have behaved kindly Did you watch tht lady how she was talking,"hn meri hi galti thi" itni acting k sth is how they behave to their passenger
@@metanerd_ghanta wapas karta hai. Delay me maximum chota biscuit packet aur juice deta hai. Refund tab hota hai jab book karte samay 249₹ ka insurance leta hai.
Rules are there for a reason, and they must be followed; this isn’t like a bus that can be stopped out of goodwill. Even the skies have traffic, and everything is synchronized to ensure safety and efficiency. I remember missing a flight from Delhi to Guwahati once, but later I understood that these strict timelines are put in place for our own safety. In Arunachal, such situations might seem manageable, and one might feel they can negotiate with the staff. However, if something like this were to happen in Delhi, u would probably have ended up in police custody. It’s important to respect the system and understand that these protocols exist to protect everyone. Sorry to say but Patient family is irresponsible .. Sorry for the patient though.
Ye larki ko kam say nikal dho jada attitude hai public sarvent hai yo kud ko kiya indigo flight ka malik soch tha hai terminate karo esa employee ko kam mei maat rakho thora tho insaaniyat hona hai overacting hai larki jo
People are saying rules are been followed by the staff but they are forgetting that cancer isn’t a minor disease and chemotherapy is needed even if the family which was shown in the video are late they should consider atleast this one cancer isn’t a joke or the staff cant read ?
People who are saying that they were too late, you people don't have a shred of humanity. Sometimes people can make mistakes in arrangement and reach late. Untill and unless the flight has already taken off then, on humane grounds, they should have been allowed to board the plane.
Etna emergency hai tho kyu late hota hai. Time mai aana hai. Rule is rule. Ham log ka admi tho kabi nai sudrega. Sorry for the patient but it seems passengers mistake. Sudarjawo hamara admi.
If there were any room for accomodations, the ground crew staffs along with airport authorities and airline should have considered the exceptional medical cases. Which is just being humanely. having said that, the air traffic control systems at both airports must have been overwhelmed, eventhough our airport is small and lesser traffic.might be able to hold air traffic for much longer duration.. the open slot at arrival terminals could be limited. the plane has to land somewhere and take off again to give space to inbound flights... I am unable to understand why one hour check-in is not enough in this kind of emergency cases. it could happen to any of us. could it be due to medical consideration by airlines itself? could it be due to negligience by check in staff? what does the airline check in rule say. "Domestic Travel (indigo airlines) Check-in counters closes 60 minutes prior to scheduled departure time. Boarding gates close 25 minutes prior to departure at all airports. Passengers must be present at the boarding gate no later than the time specified by IndiGo when they check in or any subsequent announcements made at the airport. IndiGo recommends that Customers report for Check-in at least 2 hours prior to the departure of the scheduled flight. Passenger journey will be smoother if they allow themselves ample time to comply with the Check-in timelines. IndiGo reserves the right to cancel a Customer’s reservation if he/she does not comply with the check-in timelines. prayers for early recovery to the patient.
People in the comments saying late ayai kyu esa karrai. First of all listen carefully the situation was an emergency, a situation which cannot be resolved timely and can be done accordingly. What if the patient’s condition was not that good which made the time management difficult for them to arrive timely by panicking, rush etc. that could have been compromised by the staff’s considering it as an emergency. If the flight can be delayed for the high profile peoples that are fit and fine, why can’t they compensate for the person suffering for his or her life.
@@NABAMTALAR001 Brother its an emergency case which is exactly why the family should have taken utmost care of every variable or contingency that could have arrived mid way , the comment section people including myself are not all siding with the airport authorities but are more of pointing the negligence and faults of the family member handling a patient who were suppose to be proactive for ever scenario but instead blaming others for their own blunders. They should have taken extra steps to ensure smooth journey like 1) Leave really early for airport like 5 to 6 hours so that they reach 1 to 2 hours before the departure time. 2) They could have made requests to the airport staff about the incoming patient and a possible delay. 3) They could have booked a flight few days before the actual treatment schedule. 4) They could have spoken to the doctors about the travel complexities of northeast airlines and opt for a flexible schedule on the off chance something goes wrong. They did not do any of these and are instead shouting and blaming at the staff who are just for following the rules they are meant to . How does it make sense to talk about whats right and whats wrong when you yourself has done such moronic blunder. This was clearly a planning failure from the family's part but unfortunately a patient life is on hold.
@@poetictriangle1037 but in the news they stated that they reached the port 1 hour before where the flight was still on runaway, the crew could have taken a little step by letting the patient to get boarded rather than wasting time on patient’s documentation, even the patient’s family stated that they gave enough information about the patient’s condition that was enough to consider it as an emergency and i think the family members were requesting for a very long time before the heated conversation, they also said while they were requesting a police officer that helped them. By seeing all the scenario it clearly says that the staff could have handle the situation easily but they didn’t.
@@NABAMTALAR001Please have a rational outlook of things and don't encourage negligent mentality here. First off, all of this have could been easily prevented if they simply reached on time or had followed the things suggested in my previous comment , the family members are the first people to understand the patient's condition so they should be the most serious out of all, nobody in the airport knows about the patient personally so why will they expect a patient or be extra serious ? The family members knowing everything very clearly they should be extra serious ,why didn't they take the necessary precautionary steps ? How can you simply dismiss your own fault that you commited first so easily ? what happened after is the direct result of their own negligence and the first reason why their flight got missed is because they themselves did not commit to their own parts properly.
@@NABAMTALAR001 planning and leaving way early for airport is under your own control so you can do something about it and make necessary changes related to it but delaying the flight or expecting the airport staffs to consider like its a bus station is not under your control. You tell me , which is a better strategy to deal with things ? Taking care of things you can control or something you cannot control ? Who will be at loss if you do not do things properly ? But its alright everyone makes mistakes and things go wrong sometimes but to blatantly blame others and suggesting ideals is not at all acceptable , why they covering up their own negligence in the name of emergency ?. and why are you supporting such behavior ? Airport staffs are just following the service protocol , they are bounded by the rules and guidelines of the duty, they will be held answerable and possibly penalized too if they violate some of it, who will take responsibility of that ?
I don’t think that indigo’s staffs had done any mistake, haan woh alaag baat hai they may be provide any special provision for the medical patient but the passenger must know the rules and regulations of the airport 😂 # conclusion- 1. 90% passenger fault. 2. 10% indigo’s staffs fault
Arre bhai delhi airport m bhi flight takeoff hone se phele jo passenger nhi aye uska names announced karte 2 hrs advance pohonchne bolte airport lekin ye jariri nhi hai Chahe jitna bhi late kiu na ho flight takeoff se phele agar time hai checkin ka tho aap any time entry karsakte
Lady officer ko terminate kro.. don't deserve for that job she can't handle the situation as per guidelines.. training me customer ko rudely se baat kro bolke sikaya ta kiya.?? If 5 to 10 min late hone se customer request krne se high authority ko baat krna woo lady duty banta hai. But pucha nahi.. khud hi solve krne se lag gya..as par my knowledge 1 hours ka under me entry ban hota hai.. flight agar 12:15pm me ta toh that meanings ki 11:15 am ko gate entry ban hgya ta and then ticket checking me.. So 11:15 am gate entry band hone se toh patient family aya hai 11: 25 to 35 am toh atcha se situation ko Analysis krne se flight take off me 50 min bachta hai.. so us time me very very very easily patient family ko check in krne de skta ta. Higher authority ko baat krke.. 97% Indigo ground staff ka galti hai.. 3% patient family kiyu airport poncha toh hai magar gate close hone ka bad... But flight take off keliye 50 min baki ta... Jai shree ram
There is already mention that flyer should reached the 2 hrs before departure but our people are so illiterate 🙏don’t blame the staff but at the same time they (staff) should have some humanity as well and especially the local staff are really acting like ias officers 🙏
Maybe the passengers were late or not, but Just a little act of kindness, compassion and humanity from the ground staff, specially from that attitude lady wouldn't have created this scene.. Unnecessarily the situation has gotten worse.. That lady will definitely get a hard curse from the patients and families.. What goes around comes around..
Umm that's what we call karma 🙏🥲woi karma sure milegaa usko
After witnessing this video Indigo staff are completely find wrong here, every company rule and policies are flexible for emergency medical cases. Arun Bhoomi well done 👍 keep updating us.
Good question
Neta log k liye. 1 din ruk jaiga par aam aadmi k liye 😭 1 minutes nhi rukega
People here are posting half baked comments. Be patient and watch the entire video before commenting.
First of all, the timing of Itanagar-Delhi flight from Hollongi is changing like they are changing clothes.
Secondly,
They were there 55 minutes before the take off. Check in counter closes 50 mins prior and the boarding gates close 25 minutes prior to departure.
This is not a big airport, just one small hall of everything. From baggage to check in to boarding. It hardly takes 10-15 minutes for the entire process. I am a frequent flyer from this airport.
They could’ve squeezed in seeing the case of the patient.
Please note that the ground staff asked for all the documents and checked it again and again which wasted the time.
I don’t know who the patient is but still they could’ve considered her. They were there at 11:30 sharp, actually had 5 minutes to check in.
The Flight was scheduled for 12:25pm but actually took off 5 minutes late around 12:30 as per Flightradar24 so they had an entire hour.
1:55 Throwing the paper on the floor, disgraceful behaviour from Takam Sonya. Jab se public support milai, alag se Dada hogaya. This is not how a journalist conducts themselves.
Yes placing the paper on the floor was totally wrong...I hope he reads our comments
Exactly. Very unethical. He should be given some reality check. Such a shame. Public has been happily supporting him because of the strong stand he takes in open but the behaviour is getting out of hand.
Very good sir sonia sir ....
Very good Sonya sir ❤ duniya bala ultapulta bolna ata h koi bhi sacchai ke sath nahin deta Hain phaltu comment karne ata h god bless you takam sir❤❤❤
Come on, watch the news properly. Family members have clearly stated that they reached the airport hours before the plane was about to take off. The patient was even given permission to enter the departure premises. The issue arose when the uncle and brother were stopped at the check-in gate. The ground staff wasted 45 minutes, which led them to miss their flight. 😢
Imagine how inhumane the ground staff could be towards someone like that. I just had a thought: if they had arrived late, they shouldn't have even let the patient in, but simply refused them at the gate itself. But no, they were allowed in.
So, if you talk about the fault, it lies with the ground staff who unknowingly said that their documents were not right. However, when the family member went and inquired at the official counter, the representative said their documents were all okay.
So, in all this chaos, when they came back to enter the departure premises, they missed their flight ✈️"
Rules are to be followd, simultaneously there should be special provision for the emergency medical conditions.
Exactly...
👉 Kiska Galti - ??
Passengers ka .... as passengers are not on time
👉 IndiGO Ground Staff ??
Should be more compassionate.
👉 Passengers ??
Should follow the timeline provided on boarding passes.
👉 Insaniyat Hone Ke Nate Mauka Dena Chahiye ??
Yes.. but our people should also learn to follow rules and not take things for granted.
Letting passengers check-in or not for 20 mins late is totally a considerations based on various circumstances like boarding gates still opened or not, security checking still going on or not, aircraft still on apron or not. Gathering this informations and to consider the case is 100℅ upto the ground staffs.
Now, seeing this case and considering the facts that the passenger is critically ill was not allowed to check in while her little sister(co-passenger) was already inside the airport and DPA, itanagar being Unbusiest airport in the country, this could have been avoided.
When we talk of rules, medical emergencies even on air are turned back to airport for medical assistance. Medical emergency are always exceptional. Hence, the ground staffs of Indigo airlines is wrong here.
I can say, if the patient was relative of the ground staffs they would have let him in.
Itna laparbai family member....Arre itna serious patient ko leke kon last minute flight book kartai atleast 2, 3 din pehle ponchnai delhi ho ya mumbai....if by chance mausam karab hojata toh kisko blame krta..Anyways God bless your sister.
Are u brainless or what. It was all unexpected bro
@XionVlogs tum kud dimag hey kya
You are 101% Right sabka apna2 duty order hota hai jese airlines log apna duty karrai
@@XionVlogs tum chapri culture ka lagre😂
Thik bol raha hai kisi ka Zindegi aur mout ka sabal hai..
To people who are commenting that the service is not similar to that of a sumo or APST bus, take some sense of that patient being your own relative. Would you still act as an extremist and not let the situation get compromised that your relative is on the verge of life or death??
1. Medical cases are deliberate and needs to be treated as such. Procedures take time. That's a living body. Not some packages that you can load and fataak sei ponchadega. Also, some adverse circumstances leading to 10 mins delay needs to be taken on consent.
2. The issue could be solved at the ground staff level, and not the correction of any policies from higher authorities. Taking some considerations on a humanitarian basis should have been the approach of the ground staff. As the welfare of the passengers well being is the cornerstone foundation of all airports. Instead of arguing with the passengers, that staff girl could have solved the solution for good.
3. It will some take time for many of our local people to get accustomed with the airlines policies and norms. Donyi Polo Airport is relatively new for our local people and in situations like these where the life of a passenger is on the line, things can easily be compromised at the ground staff level.
Spreading awareness is good, but at what cost? Even for one's life. People need to know when to be an extremist and when to be a humanitarian. If all the policies and rules are to be adhered at that sense and be a total extremist, then many of the homes in itanagar would not stand and get demolished as major portions of the land under residencies are in the forest reservation area.
Flight Rule pax must reach 2hrs before depurture, n 25minutes befor boarding
From the conversation it is understood that the passenger reached late.
So I request our people please be on time,.. sorry for the patient. But it's the responsibility of the family to give prior information of the patient to the airport staff.
Come on, watch the news properly. Family members have clearly stated that they reached the airport hours before the plane was about to take off. The patient was even given permission to enter the departure premises. The issue arose when the uncle and brother were stopped at the check-in gate. The ground staff wasted 45 minutes, which led them to miss their flight. 😢
Imagine how inhumane the ground staff could be towards someone like that. I just had a thought: if they had arrived late, they shouldn't have even let the patient in, but simply refused them at the gate itself. But no, they were allowed in.
So, if you talk about the fault, it lies with the ground staff who unknowingly said that their documents were not right. However, when the family member went and inquired at the official counter, the representative said their documents were all okay.
So, in all this chaos, when they came back to enter the departure premises, they missed their flight ✈️"
In serious medical emergency situation of a family member even you would do the same .
IF the PATIENT belong from corporate society ,Minister, super Businessman or CROREPATI family may be the situation was diffrence
@ Exactly totally agree 👍
Jai Arinbhoomi hats off to Takam Sonia sir the voice of the common and poor people 🙏🙏😊
According to IndiGo's policy, if a passenger is late by even a few minutes for check-in, they are likely to be denied boarding as they require passengers to check-in at least 60 minutes prior to the flight departure, meaning a 3-minute late check-in would not be allowed and they would not be able to board the flight; essentially, they would not be allowed to enter the aircraft.
Being not busy airport doesn't mean the destination Airport is also free. People should try to perceive other aspects as well.
Isliye local staff nhi rknai arunachal meh
What's the matter with local?
💯 Sahi bola
Yes 70-30 ratio
70 locals
30 outsiders
state needs to grow in every aspect.
Salute to Arunachali people you cannot argue with them not even God can make them understand. If they say you are wrong then you are hell wrong no matter what.
Sorry for the family, but always try to reach 1hour early( especially airport schedule).
Rule must be followed
@currentaffairs130 Medical emergency is different. But the patient party already had plans to go so they should have reached on time or gone one day before. It was not a sudden medical emergency. So its the fault of the passenger fully
takam sonia sometime just go overboard without putting his brain into the matters......
before questioning staffs should questions family members why they were late if it was so emergency to them.....
Come on, watch the news properly. Family members have clearly stated that they reached the airport hours before the plane was about to take off. The patient was even given permission to enter the departure premises. The issue arose when the uncle and brother were stopped at the check-in gate. The ground staff wasted 45 minutes, which led them to miss their flight. 😢
Imagine how inhumane the ground staff could be towards someone like that. I just had a thought: if they had arrived late, they shouldn't have even let the patient in, but simply refused them at the gate itself. But no, they were allowed in.
So, if you talk about the fault, it lies with the ground staff who unknowingly said that their documents were not right. However, when the family member went and inquired at the official counter, the representative said their documents were all okay.
So, in all this chaos, when they came back to enter the departure premises, they missed their flight ✈️"
They brought the patient 20 mins late to the airport without any prior intimation ? If anything happens to the patient the first person to be blamed is their own family members.
I understand this is about life and death situation but some tribal people thinks every body is just born to support and serve them, such a shallow ego doesn't work everywhere with everyone .
They should have brought the patient way ahead of time or must have made special requests to the airport staff. Simply blaming others and crying won't fix problems.
Tum particular admi kho bolai toh bolona kyu tribal mention kar rha hai, tera bolne ka matlab kya hai
Kyunki hmlog ka Arunachalee log hi sabse jyada ego leke betha hai @@malinrebi8681
jab aya tha kya² sawal puch k betae phir dusra log tho kyu jane diyai.. nae jaan k kya2 bolteh rehga
@@malinrebi8681mera bolne ka tum kya meaning nikalna chahtae ?
tum ye particular admi ka naam ka list bhejo humko tab hum naam leke likega na kya, bekar chij kyu highlight karrae ?
i am a tribal myself but kya tum pura tribal admi ka representative h kya jo offend horae ?
Yaha ek patient ka jaan ko khud family wala lok khatra meh daltae airport late pohonchke aur ulta dusra ko kyu blame kartae , isse kiska loss hoga , woh innocent patient ka loss hoga aur family ka loss hoga,
my msg is to make people self aware of such silly mistakes so that they correct their own faults first before pointing fingers at others. Tumhara kya message hai mera comment meh post karne ka ye batao ?
@@malinrebi8681 mera bolne ka tum kya meaning nikalna chahtae ?
tum ye particular admi ka naam ka list bhejo humko tab hum naam leke likega na kya, bekar chij kyu highlight karrae ?
i am a tribal myself but kya tum pura tribal admi ka representative h kya jo offend horae ?
Yaha ek patient ka jaan ko khud family wala lok khatra meh daltae airport late pohonchke aur ulta dusra ko kyu blame kartae , isse kiska loss hoga , woh innocent patient ka loss hoga aur family ka loss hoga,
my msg is to make people self aware of such silly mistakes so that they correct their own faults first before pointing fingers at others. Tumhara kya message hai mera comment meh post karne ka ye batao ?
Dono taraf se faulty hai.
Airport staff thora leniency show kar sakta tha.
And family wala bhi irresponsible hai. Medical patient ko time mai leke aana hai. Usually 2 hrs prior aane ke liye boltai.
People here are commenting after watching half part of vedio please watch the full conversation the patient reached the time which was able to compromise cause medical issues can carries various reasons for being late
Pray for patient speedy recovery.
As per my view family member should plan spare 1-2 days if medical emergency.
Emergency tha dats y they choose to go by air..otherwise there are other way of transport available in the state...kya bol Raha hai...
Ye bus sumo nehi hai they have to maintain their time every thing have to be in time 😂
even after watching this video you are commenting this that just shows what kind of mentality you have and
RULES CAN BE COMPROMISED !
Bhai tujhe b udhar jake Dekna chai tha-
Watching after whole episode,still commenting like a head with no 🧠🙏🏻
@@TheThaniofficial toh tum tik karo faltu gyan mat doh
What if it was u and one of your family member instead of them ?
Tum kya same cheez Bolna tha comment section mei gaandu !!??🤡
Wisdom for all the staff of Airport❤.Rules and law changes for someone who is powerful
Islye airport nahi ban raha tha itanagar mea😂. Please local log apna responsibility lena sikho aur thora discipline hojao bechara patient ko kitna taklif hora hoga lekin at the same time airline ka bhi protocol hote gate bandh karna parte taki field mea sirf staff kaam kar sake flight take off prepare kare. Ek flight board karne ka kitna sara process hote ek passenger ne miss kardiya koi stage tou uske liye pura process wapas karna mushkil hai. Thora sa ajib bhi lagre ki late aane wala lecture dere.
💯right
U r 💯 prcnt right
True 💯💯
👍👍
Situation tends under control... compromise ❤
I feel very sorry for you and all the passengers who missed flight today. The best airline is Alliance Air.. They provide good facilities.
Rules are rules be it Arunachal or Delhi, Mumbai... rules must b followed.
Rules Put In yours And VVIPs Arse
Then what about flight delayed usme bi toh passengers ko ghanta ghanta rukna prta hai n as per patient's family maximum time woh lady officer bat krke time khaya hai
What if this same incident happened to u n ur family then?
100%√@@NabamHania-ou7lc
Rule are rule ,, truth ❤
Same situation in pasighat too
Good Arunbumi
It’s clear the passenger was late .. and it’s not a by road transportation..So people should understand that Air Travel should be on time..
Tm apatani hai nh ...
Fmly ka b galti hai frst galti yae log last day mai he jana jaruri tah kya. Ekk do din phle jana tah. And airport authority ka b apn protocol hota hoga.
If passenger is late its their FAULT, If plane is delay they are sorry for the INCONVINIECE... Everyone is Equal, But some people are more Equal than others.
boot acha baat bolai rule ko people welfare ki liya situations ko deke ek do case mea 1.2 minutes late mea kuch bara issues nai minister ki liya gf melne bahar jane liya pura ganta jesa tuka kea raka hai jesa krtai
Well said sir
Good....
That Lady airhostess should be taught a good lesson
Love you sir ❤❤❤
Where is Moral values and Ethics?
Rules are FOR HUMANS.
Humans are NOT for Rules..! Rules can be compromised.
Patient should be given priority, This is the rule in whole world as it is matter of one life, they are not going for fun. It can be adjusted, Either staff are not aware if it or They are intentionally harassing. They are ignoring local people, such staff should not be spare.
Yeh bus sumo nehi hai..aaplog advance ana chahiyeh specially patient ju hai jaldhi ana chahiye..
1 hour advance toh ayai acha se suno na
I know insaniyat dikhana chahiye tha but itna serious patients logo ko ek pehele le jaana chahiye, ager jisdin jaana hoga usdin weather ke problem hota or flight take off nahi payega to yeh sab bhi sochna chahiye hume sab ko alert rahna chahiye
Good job Arunbhomi news channel
Mera sath b aise hau tha just 2 SEC 😢i can feel the pain i been gone through
But Donyi polo staff is very rude. That is true. I have face many times.
Kuch log toh aesa comment kar rai jaise ki woh log life mein kabhi late nahi hua hai, normal case hone seh chalo mann lega ki passenger ka galti hai, lekin arre serious patient hai consider karr dena chaiye na. Jo b ho upar wala sabh dhek rae, sabka time aega
Actually they have to reach 1 or 2 days advance,if that the patient is too serious. .
Kyuki Tera jesa admi comment karre ki patient family careless nahi karre 😂😂
Arunachal ka gawlia log airport ko bus station samaj ke rakha hy kya?😡 I'm support airport party❤ Tum log ka gawliapan behaviour ka karan se airport ko b bandh hone doh ha.😡 Airport ho ya train station hamesha kuch ganta aage nikla hy. I'm very disappointed with Arunbhoomi team😅😂😂
Mujhe lagtai hai tm fake account use karke bolrai
@@ShantiJaan lagte tum lauro dimag lagare 😂😂😂
Or tm coward people...sirf idr dialogue..so pitty
Need to provide Special emergency route, quota for serious patient and passenger from Donyi Polo Airport Itanagar. If not available such facilities. It my logic.
Check-in deadline:
Passengers must check-in at least 60 minutes before the scheduled flight departure time.
No late check-in tolerance:
IndiGo generally does not allow for any leeway even for minor delays in check-in.
Potential consequences of late check-in:
If you miss the check-in deadline, you may lose your ticket and not be able to board the flight.
According to IndiGo's policy, if a passenger is late by even a few minutes for check-in, they are likely to be denied boarding as they require passengers to check-in at least 60 minutes prior to the flight departure, meaning a 3-minute late check-in would not be allowed and they would not be able to board the flight; essentially, they would not be allowed to enter the aircraft.
Pls immediately suspend involved staffs.
LADKI KA ATTITUDE TOH NEXT LEVEL HAI DE.. DC(IAS) OFFICER KO BHI PEECHEY CHOR DIYA. WHATEVER THE ISSUE WHATEVER THE CIRCUMTANCES EMPLOYEE SUD BEHAVE LIKE EMPLOYEE NOT KING/QUEEN.
That over smart lady... should also be there....n teach her a good lesson
Bstrong sir very god question
There is a rule to maintain time in aircraft....i know there have been exception regarding serious cases like medical emergency..... I know im not right to the point but there should be a law regarding serious cases...kisi higherup ka family honesae gusnae danae tha hoga.....
... The airport staffs are at fault completely 😢there should be proper punsihment for there lack of knowledge about this things..
Acha bola hai
Careless kam karo aur blame dusro ko bolo lol😂
Ye toh bahut dukh ke baad hai.bus be paisant ko ruktha hai, Jap tak paisant nhi aa jata hai.😢😢
They are doing too much especially local people staff
Mera sath bhi essa hua tha.. Dibrugarh airport mein... 30 minutes pehley airport Poncha tha... lekin hmko jane nahi Dia or baat mey extra 5000 leke phir jane Dia... essa corruption hota hai airport mey...
An medical emergency ticket policy need to introduce and a emergency security gate be introduce kindly make it possible
Ye incident ko sunke bohut dukh hua ,airport ka authority emergency medical ground ko consider karna ta jyada check nakar ke medical documents ko dekh kar allow karna ta. Koi drugs lekar nehi gaya yani ki ek cancer patient ta timely pohuchna hospital mei.
Many times indigo has done this kind of mistakes...totally unacceptable
Thik karo yeh log ko ek baar humko bhi Delhi airport meh problem hua tha
Plane kisi ko v nahi rukta nahi aplog phele advance ana chahiye tha.
Then what about the excuses made by them like delay and technical issues ete ete ...Usme tho passenger ko ganta ganta rukatai.. atleast medical patient ko tho Jane Dena tha
@@kenzomete3239 correct point
@@kenzomete3239 Aeroplane ka engine check ka delay ,air traffic congestion ka delay or any other technical delay vs. customer ka personal negligence ka delay is not the same , you cannot compare apples with oranges .
Blaming others for following their duty rules while you ruining something which was very much under your own control with simple proactive planning like reaching 1 to 2 hours early is not comparable. we should focus more on things which is in our own control because that is easier to correct and fix .
If i was responsible for smoothly displacing a patient i would rather bet on something which is under my own control and plan really well than to expect some one else to understand my negligence or mistake.
@@kenzomete3239worst irrational statement
Agar Flight takeoff nhi hua and you have time for checkin
Than aap ko entry mil jate
Boarding pass m 2 hrs advance Ane ka advised karta hai but you can also come 30 mins before take off
Airport ko tod dho kela..ek serious patient ko consider kr dena chaiye
I am totally disagree with your statement, if passengers reported airport at 90mins before no one should Stop him or her/ and if passengers are travelling with medical patient they should come be early at Least 1hr before from the check in counters, and rule for all the people.🎉❤ Try to understand our peoples of arunachal rule is for everyone.
Yeh airport meh itna passenger nahi atae, tum khud Jake dekha hoga. Chhutiye 1 hour enough hai procedure kelye
Arunbhoomi kaam nahi hai, rule ko todhne wala ka saath deta hai
Woi.. ekbr b JE exm me late pohnchne wala luk ka support me interview kr rha ta..
Can't you see this was an emergency case
It could be adjusted. but if it wasn't possible then atleast they could have behaved kindly
Did you watch tht lady how she was talking,"hn meri hi galti thi" itni acting k sth
is how they behave to their passenger
Tra sat nhi hua hna isliye Aisa bol rha hai.. acchase deko video phly
@@zerovlogs9087 mera saath nahi hoga kabhi, hum ek din pehle nikalna tha
@@jigonsotawsik hahaha woh time hi batayga apko not only in airport kahi alg jaga v hosktha h
Airlines agency should make some minutes exception for medical patient.
But sadenss in india, Indigo monopoly rules.
Have some compassion for fellow humans.
Jab flight delay hota hai to indigo wala kabhi paisa return karta hai kya??
Sabse bakwas hai indigo
Karta hain. Agar flight natural causes se hota hain.. toh nahin milta... Apna galti hota hain toh karega. Basic.
@@metanerd_ghanta wapas karta hai. Delay me maximum chota biscuit packet aur juice deta hai. Refund tab hota hai jab book karte samay 249₹ ka insurance leta hai.
Aree incase delays ho jane se bhi 3ya 4 times calling karta hai .jaldi report keliye.....yeh nonsence insaan ko terminate kar do
Boarding counter close before 45 mins. Clearly stated in tickets.
Don't create nonsense!!
5 min delay has many after effects....
Reach by time...
So sad to hear that...
Rules are there for a reason, and they must be followed; this isn’t like a bus that can be stopped out of goodwill. Even the skies have traffic, and everything is synchronized to ensure safety and efficiency. I remember missing a flight from Delhi to Guwahati once, but later I understood that these strict timelines are put in place for our own safety.
In Arunachal, such situations might seem manageable, and one might feel they can negotiate with the staff. However, if something like this were to happen in Delhi, u would probably have ended up in police custody. It’s important to respect the system and understand that these protocols exist to protect everyone.
Sorry to say but
Patient family is irresponsible ..
Sorry for the patient though.
Airport ko band kar do yahi sahi rehga na public ko tension hoga na staff ko tension hoga
Ye larki ko kam say nikal dho jada attitude hai public sarvent hai yo kud ko kiya indigo flight ka malik soch tha hai terminate karo esa employee ko kam mei maat rakho thora tho insaaniyat hona hai overacting hai larki jo
People are saying rules are been followed by the staff but they are forgetting that cancer isn’t a minor disease and chemotherapy is needed even if the family which was shown in the video are late they should consider atleast this one cancer isn’t a joke or the staff cant read ?
Wow 😢
Flight tho esha nai kr na hai emergancy wala yah medical cash wala luko tho jaane dena hai late pet nai kr na hai na......😒😒😒😒.....
Good arunbumi
When it's come to Regular People......Rules Rules Rules.....
But for Bhara Bhara log.....Rules Rules = Invisible
Rule is rule but kisi insan ka jaan se bara to nai hga. na
People who are saying that they were too late, you people don't have a shred of humanity. Sometimes people can make mistakes in arrangement and reach late. Untill and unless the flight has already taken off then, on humane grounds, they should have been allowed to board the plane.
Just follow the rules. Is simple yaar. Just don't use the word HUMANITY as an excuse to break rules
Etna emergency hai tho kyu late hota hai. Time mai aana hai. Rule is rule. Ham log ka admi tho kabi nai sudrega. Sorry for the patient but it seems passengers mistake. Sudarjawo hamara admi.
Bhen didi tm kbhi late nhi hotai ky ....
#resignation of that female staff and that harang too...
If there were any room for accomodations, the ground crew staffs along with airport authorities and airline should have considered the exceptional medical cases. Which is just being humanely. having said that, the air traffic control systems at both airports must have been overwhelmed, eventhough our airport is small and lesser traffic.might be able to hold air traffic for much longer duration.. the open slot at arrival terminals could be limited. the plane has to land somewhere and take off again to give space to inbound flights...
I am unable to understand why one hour check-in is not enough in this kind of emergency cases. it could happen to any of us. could it be due to medical consideration by airlines itself? could it be due to negligience by check in staff? what does the airline check in rule say.
"Domestic Travel (indigo airlines)
Check-in counters closes 60 minutes prior to scheduled departure time.
Boarding gates close 25 minutes prior to departure at all airports. Passengers must be present at the boarding gate no later than the time specified by IndiGo when they check in or any subsequent announcements made at the airport.
IndiGo recommends that Customers report for Check-in at least 2 hours prior to the departure of the scheduled flight. Passenger journey will be smoother if they allow themselves ample time to comply with the Check-in timelines. IndiGo reserves the right to cancel a Customer’s reservation if he/she does not comply with the check-in timelines.
prayers for early recovery to the patient.
Esa v hota hei kiya...😂😂😂
People in the comments saying late ayai kyu esa karrai.
First of all listen carefully the situation was an emergency, a situation which cannot be resolved timely and can be done accordingly. What if the patient’s condition was not that good which made the time management difficult for them to arrive timely by panicking, rush etc. that could have been compromised by the staff’s considering it as an emergency. If the flight can be delayed for the high profile peoples that are fit and fine, why can’t they compensate for the person suffering for his or her life.
@@NABAMTALAR001 Brother its an emergency case which is exactly why the family should have taken utmost care of every variable or contingency that could have arrived mid way , the comment section people including myself are not all siding with the airport authorities but are more of pointing the negligence and faults of the family member handling a patient who were suppose to be proactive for ever scenario but instead blaming others for their own blunders.
They should have taken extra steps to ensure smooth journey like
1) Leave really early for airport like 5 to 6 hours so that they reach 1 to 2 hours before the departure time.
2) They could have made requests to the airport staff about the incoming patient and a possible delay.
3) They could have booked a flight few days before the actual treatment schedule.
4) They could have spoken to the doctors about the travel complexities of northeast airlines and opt for a flexible schedule on the off chance something goes wrong.
They did not do any of these and are instead shouting and blaming at the staff who are just for following the rules they are meant to . How does it make sense to talk about whats right and whats wrong when you yourself has done such moronic blunder. This was clearly a planning failure from the family's part but unfortunately a patient life is on hold.
@@poetictriangle1037 but in the news they stated that they reached the port 1 hour before where the flight was still on runaway, the crew could have taken a little step by letting the patient to get boarded rather than wasting time on patient’s documentation, even the patient’s family stated that they gave enough information about the patient’s condition that was enough to consider it as an emergency and i think the family members were requesting for a very long time before the heated conversation, they also said while they were requesting a police officer that helped them. By seeing all the scenario it clearly says that the staff could have handle the situation easily but they didn’t.
@@poetictriangle1037 and also there is a policy where the flight can be delayed for emergency reasons but have to compensate if required.
@@NABAMTALAR001Please have a rational outlook of things and don't encourage negligent mentality here.
First off, all of this have could been easily prevented if they simply reached on time or had followed the things suggested in my previous comment , the family members are the first people to understand the patient's condition so they should be the most serious out of all, nobody in the airport knows about the patient personally so why will they expect a patient or be extra serious ?
The family members knowing everything very clearly they should be extra serious ,why didn't they take the necessary precautionary steps ? How can you simply dismiss your own fault that you commited first so easily ? what happened after is the direct result of their own negligence and the first reason why their flight got missed is because they themselves did not commit to their own parts properly.
@@NABAMTALAR001 planning and leaving way early for airport is under your own control so you can do something about it and make necessary changes related to it but delaying the flight or expecting the airport staffs to consider like its a bus station is not under your control.
You tell me , which is a better strategy to deal with things ? Taking care of things you can control or something you cannot control ? Who will be at loss if you do not do things properly ?
But its alright everyone makes mistakes and things go wrong sometimes but to blatantly blame others and suggesting ideals is not at all acceptable , why they covering up their own negligence in the name of emergency ?. and why are you supporting such behavior ?
Airport staffs are just following the service protocol , they are bounded by the rules and guidelines of the duty, they will be held answerable and possibly penalized too if they violate some of it, who will take responsibility of that ?
😢😢😢
Staff to protocol follow kar raha hai. Bolna hai to protocol officer ko bolo?
I don’t think that indigo’s staffs had done any mistake, haan woh alaag baat hai they may be provide any special provision for the medical patient but the passenger must know the rules and regulations of the airport 😂
# conclusion- 1. 90% passenger fault.
2. 10% indigo’s staffs fault
Jiska bhi office hai ..... media ka sawal ka jawab toh dena padega..... galti nhi hai toh darna ky......😊
Apna Arunachal nhi hoga or Sonia sir ap bhi ajeeb he de 🙏
Arre bhai delhi airport m bhi flight takeoff hone se phele jo passenger nhi aye uska names announced karte
2 hrs advance pohonchne bolte airport lekin ye jariri nhi hai
Chahe jitna bhi late kiu na ho flight takeoff se phele agar time hai checkin ka tho aap any time entry karsakte
Jesa climate or weather different hota hai wesa hi state alag hote
Aur wo state india ka capital hai ..tum kya gandu dimaag lagare😂😂😂
Yh to bht glt hua h medical patients ko ase nhi krna h emergency case h jo airport km krne wla lg ko terminate kro
Lady officer ko terminate kro.. don't deserve for that job she can't handle the situation as per guidelines.. training me customer ko rudely se baat kro bolke sikaya ta kiya.?? If 5 to 10 min late hone se customer request krne se high authority ko baat krna woo lady duty banta hai. But pucha nahi.. khud hi solve krne se lag gya..as par my knowledge 1 hours ka under me entry ban hota hai.. flight agar 12:15pm me ta toh that meanings ki 11:15 am ko gate entry ban hgya ta and then ticket checking me..
So 11:15 am gate entry band hone se toh patient family aya hai 11: 25 to 35 am toh atcha se situation ko Analysis krne se flight take off me 50 min bachta hai.. so us time me very very very easily patient family ko check in krne de skta ta. Higher authority ko baat krke.. 97% Indigo ground staff ka galti hai..
3% patient family kiyu airport poncha toh hai magar gate close hone ka bad... But flight take off keliye 50 min baki ta... Jai shree ram
There is already mention that flyer should reached the 2 hrs before departure but our people are so illiterate 🙏don’t blame the staff but at the same time they (staff) should have some humanity as well and especially the local staff are really acting like ias officers 🙏
Teen char flight hone hai na.....kya airport tatt dusra place main tho teen char flight hota hai......😒😒😒😒