Hello I had a quick question. I have heard you mention listing the same item on multiple platforms to increase visibility of your product? I am a little confused by that. If you have the same listing on ebay and mercari for example. What if the same item is purchased on both platforms?
@Daily Refinement : Is this scenario addressed by the macros you teach on Skillshare? I haven't gotten that far yet. @@@Jechjames : I've asked that question in several places on different channels and have never gotten a satisfactory answer. "Be quick about canceling on the other platforms just as soon as the order notification comes through" (what if you're asleep when it happens?) or "cancel the cheaper order and apologize to the loser" (that's shady af) don't sound like good ways to do business.
I had a flood in my basement and had to cancel a few orders I fell below standard and now I’m selling nothing I sent in the reason to get the defect removed and they denied it even after talking to them!!
Thanks for this video, Chris. Ebay has super high seller performance standards, and even trying to do everything 100% right, it feels inevitable to get a ding here and there. This video inspires me to spend some more time digging into eBay’s policies and learning how to keep my account healthy. Congrats on the upcoming wedding! 💒
Ebay sucks nowadays. They have rules for sellers but not buyers, fee for everything, and have rude conniving criminal buyers. I get extorted for reviews all the time. Returns demanded, items returned broken or sabotaged. Im out selling ebay on mercari, posh, offerup and even Bonanza (and Bonanza sucks to) every month for past year. Thousands of posts, no fees, no bad reviews, fun and nice people. Ebay used to be the best but they have fallen AND INCREASED FEES on top. Im seemybadreview on ebay. I dont care anymore.
Ebay is driving me crazy! They put a button on your listing, (out of stock), but don’t you dare use it! It’s a trap! Don’t refund your buyer if an item gets damaged in shipping or you get dinged. What are you supposed to do? I’m too old for these games. This just gives me a sad.
UGH the part about not knowing your parents hit home with me. they both passed last year and despite living with them both my entire life, i never really knew them. Becoming wealthy and having financial freedom is directly inspired by seeing them work themselves into the grave. :(
I have 6 kids, all grown baby is 22 now. I stayed home with my children, but wanted to bring in extra money for the little extras, so I opened a in home day care! Was able to stay home and make $$. I did this for 20 years and made a very nice living, I closed 6 years ago to sell on line. Moral to the story.. Don't judge the parents who choose to work, make a living on the chose they make. Congratulations on the upcoming wedding, Blessing to you and your wife.
Love this - I was trying to search for a video that went into getting defects removed for item not received cases where item "shipped" but wasn't delivered for some reason by the carrier - but I stayed through to the ened and heart the last portion about parenting, and that part really hit home - I subscribed! :)
New tiny seller... My only defect.were 4 items not in stock ... I just wasn't on top of inventory... I'm now stuck in below standard for a year... Don't sell enough to get defect rate cleared before then... So I think I'm putting my shop on hold until it clears... Notvworth losing another 4-5% in penalty fees... So mad at myself! Go to FB marketplace until then... I am going to try and get some of the defects remove though maybe I'll get lucky.
Good video. Not an issue I have had to deal with. Good info to have with eBay. Every call gets you a different answer. Congratulations on your wedding, stay in the moment and enjoy the day.
since you have multiple seller accounts, it's probably not a huge hardship to just move listings to the top rated account and let the below standard one lapse for a bit until all the defects clear out? i know it's in the policy to not do that, but it's not obvious like opening up a 2nd account just to avoid the extra fee if you have multiple ones established and active simultaneously.
you are doing a great job chris! thanks for your efforts, and generous infos sharing, wish you the best and a lot of success and happiness in your work and mariage, keep growing!!!
I have no interest in having employees. My family has been burned by thieves too many times. For my part, I recognize that I'm not a particularly good judge of character (maybe that runs in my family); also, I'm not a leader (definitely just me). So, if by keeping my reselling business strictly in my family means it will be difficult to scale past a certain threshold, then so be it. I'd rather have peace of mind. And it's not going to be my only source of income, anyway.
@@dailyrefinement Could be. Whatever the cause of our losing hiring streak-are we terrible business people? poor judges of character? gullible chumps?-I'm not interested. Also, I know I'm not a leader and that I would make a poor manager. Some people like to be/don't know they are little Hitlers in dealing with the employees their hire to help them run their self-contained business ventures, but not me.
If you do everything right as far as the basics. Good sourcing, great listing...etc.... Along with hustle like crazy, can you do the 1000 a wk with just mercari and offerup?
@@dailyrefinement thanks for the response love your content. I was just curious if it was at least possible I have by far the most issues with eBay. These other platforms are like a dream compared to it.
So my case was similar to the first one you mentioned and I did my best to get it removed but they said because the handling time was one day late they made a decision earlier with the information they had. . and this review puts my account to below standard because it's my third defect of this yearly period.. please I need help urgently..
Daily Refinement it’s gonna it’s months because I didn’t realize I canceled 19 out of 409 orders. Need to sell 400 items to get below 2%. Any idea how to remove the defects?
I got 3 defects and 2 late shippments for the same product due to a problem with this specific supplier, any ideas on how i can reduce the defects? Is it all possible?
I got scammed by 2 buyers and their bank sided with them. I lost those cases and got 2 defects that took me from top rated to below standard immediately
Pls could you give some advice on selling electronics Potential scenario; customer receives a product from me, which ends up not working(was described as working on listing) Customer contacts me, I immediately issue a full refund, and don’t require them to return product. Could this count against my metrics?
Hi Chris- when you send the friendly card with the package to prevent an INAD, how do you handle the resolution? Do you just refund them in PayPal off the ebay return system? They still have to open a return to get their refund, right? Or does including the card simply help prevent INADs? I have attempted to do the PP refund directly when messaged by an upset buyer, but with the new sales taxes It doesn't seem to work to refund their total. Thanks so much!
No PayPal now. eBay managed Payments only. Please update the video. Also, Tracking on shipment shows exactly that there is no fault of yours. You shipped on time. eBay International shipping is the one who got your Item and forwarded to Buyer. Where is sellers fault if the package is delivered in 45 days. Why steal from seller and refund buyer? In this case eBay is the one who shipped the package. They should put defect on eBay itself, not on innocent seller's account. One or two lawsuits would get their attention.
Thanks for the video, i just wanna ask you, is dropshipping on eBay still worth it ? honestly i'd like you to do a video on how to dropship on eBay in 2019 properly, because i've been doing that in the past years, and it's just seems that things have changed & got harder now, and it's barely possible to compete those Chinese they are selling very cheap. please try to cover those points in the future, or at least reply me with your opinions & some tips. Thanks for your effort.
@@dailyrefinement worth it to me, is the ability to make a living, not tryin to be a millionaire with dropshipping, couple thousands a month will be fine to expand my business in the future. Thanks for your reply
God bless Chris. Enjoy the married life but children are a greater joy than you can imagine. Hustling ashard as I can and being as frugal as I can so I can spend as much time as I can with my kids someday soon.
Pls could you give some advice on selling electronics Potential scenario; customer receives a product from me, which ends up not working(was described as working on listing) Customer contacts me, I immediately issue a full refund, and don’t require them to return product. Could this count against my metrics? Ps. Can a customer leave negative feedback after above transaction? Many Thanks
Let me know if you need help getting a defect removed below. Seller Performance is super important!
Hello I had a quick question. I have heard you mention listing the same item on multiple platforms to increase visibility of your product? I am a little confused by that. If you have the same listing on ebay and mercari for example. What if the same item is purchased on both platforms?
@Daily Refinement : Is this scenario addressed by the macros you teach on Skillshare? I haven't gotten that far yet.
@@@Jechjames : I've asked that question in several places on different channels and have never gotten a satisfactory answer. "Be quick about canceling on the other platforms just as soon as the order notification comes through" (what if you're asleep when it happens?) or "cancel the cheaper order and apologize to the loser" (that's shady af) don't sound like good ways to do business.
How can I get 3 closed from dec 2019 smh they literally just suspended my account now for listing
I had a flood in my basement and had to cancel a few orders I fell below standard and now I’m selling nothing I sent in the reason to get the defect removed and they denied it even after talking to them!!
I need help because my sales are 99% and I have defects only because I delete the items that didn't sale. Now my sales are slow.... Smh
Thanks for this video, Chris. Ebay has super high seller performance standards, and even trying to do everything 100% right, it feels inevitable to get a ding here and there. This video inspires me to spend some more time digging into eBay’s policies and learning how to keep my account healthy. Congrats on the upcoming wedding! 💒
Thank you! ❤️
Ebay sucks nowadays. They have rules for sellers but not buyers, fee for everything, and have rude conniving criminal buyers. I get extorted for reviews all the time. Returns demanded, items returned broken or sabotaged. Im out selling ebay on mercari, posh, offerup and even Bonanza (and Bonanza sucks to) every month for past year. Thousands of posts, no fees, no bad reviews, fun and nice people. Ebay used to be the best but they have fallen AND INCREASED FEES on top. Im seemybadreview on ebay. I dont care anymore.
Yep eBay sucks balls
Ebay is driving me crazy! They put a button on your listing, (out of stock), but don’t you dare use it! It’s a trap! Don’t refund your buyer if an item gets damaged in shipping or you get dinged. What are you supposed to do? I’m too old for these games. This just gives me a sad.
Man I’m going through this now and I’ve been selling on eBay since 2004 :( glad i searched and found this
Congrats on your upcoming nuptials. This is the video I need. I've had defects and always been in the dark on how to remove.
Thank you and good luck!
UGH the part about not knowing your parents hit home with me. they both passed last year and despite living with them both my entire life, i never really knew them. Becoming wealthy and having financial freedom is directly inspired by seeing them work themselves into the grave. :(
Makes me want time freedom instead. 🙏🏻 Sorry for your loss, same happened to me in 2017
I have 6 kids, all grown baby is 22 now. I stayed home with my children, but wanted to bring in extra money for the little extras, so I opened a in home day care! Was able to stay home and make $$. I did this for 20 years and made a very nice living, I closed 6 years ago to sell on line. Moral to the story.. Don't judge the parents who choose to work, make a living on the chose they make.
Congratulations on the upcoming wedding, Blessing to you and your wife.
Thanks Linda!
Love this - I was trying to search for a video that went into getting defects removed for item not received cases where item "shipped" but wasn't delivered for some reason by the carrier - but I stayed through to the ened and heart the last portion about parenting, and that part really hit home - I subscribed! :)
Is fabric pilling considered a defect? Would you mention this when selling a clothing item?
How about removing cancellations defects due to OOS? Thanks
New tiny seller... My only defect.were 4 items not in stock ... I just wasn't on top of inventory... I'm now stuck in below standard for a year... Don't sell enough to get defect rate cleared before then... So I think I'm putting my shop on hold until it clears... Notvworth losing another 4-5% in penalty fees... So mad at myself! Go to FB marketplace until then... I am going to try and get some of the defects remove though maybe I'll get lucky.
Good video. Not an issue I have had to deal with. Good info to have with eBay. Every call gets you a different answer. Congratulations on your wedding, stay in the moment and enjoy the day.
Thanks for tuning in!
Can you please help us to remove the defects on Ebay( as out of stock), please?
Be frugal young ones. great advice. take it all in
Yeah!
since you have multiple seller accounts, it's probably not a huge hardship to just move listings to the top rated account and let the below standard one lapse for a bit until all the defects clear out? i know it's in the policy to not do that, but it's not obvious like opening up a 2nd account just to avoid the extra fee if you have multiple ones established and active simultaneously.
Thanks so much for putting this valuable information out here for us!
you are doing a great job chris! thanks for your efforts, and generous infos sharing, wish you the best and a lot of success and happiness in your work and mariage, keep growing!!!
Thanks!
How many defects can a new seller receive before getting suspended?
Thanks alot for your video! Very informative. Top bloke for sharing information with others, and Congrats on your wedding :)
Thanks!
Congrats Chris...
thank you!
Great video and information like always
Thank you!
Do defects go away over time without contacting ebay or is there a way I can lower it?
1 year
or 3 months if you sell 400+ items i think
I have no interest in having employees. My family has been burned by thieves too many times. For my part, I recognize that I'm not a particularly good judge of character (maybe that runs in my family); also, I'm not a leader (definitely just me). So, if by keeping my reselling business strictly in my family means it will be difficult to scale past a certain threshold, then so be it. I'd rather have peace of mind. And it's not going to be my only source of income, anyway.
Some would say your family is attracting the thieves
@@dailyrefinement Could be. Whatever the cause of our losing hiring streak-are we terrible business people? poor judges of character? gullible chumps?-I'm not interested. Also, I know I'm not a leader and that I would make a poor manager. Some people like to be/don't know they are little Hitlers in dealing with the employees their hire to help them run their self-contained business ventures, but not me.
Thanks for the info Chris
You’re welcome!
If you do everything right as far as the basics. Good sourcing, great listing...etc.... Along with hustle like crazy, can you do the 1000 a wk with just mercari and offerup?
Yes, but why?
I’ve been trying to supplement my eBay selling limit with mercari, and it’s sooooo slow compared to ebay.
Depends on the type of item, I can charge slightly less on Mercari bc of certain shipping discounts, but it has about 40x less traffic than EBay.
@@dailyrefinement thanks for the response love your content. I was just curious if it was at least possible I have by far the most issues with eBay. These other platforms are like a dream compared to it.
So my case was similar to the first one you mentioned and I did my best to get it removed but they said because the handling time was one day late they made a decision earlier with the information they had. . and this review puts my account to below standard because it's my third defect of this yearly period.. please I need help urgently..
I fell below standard because I canceled orders for bieng out of stock. Now i lost 50% of my sales. How do i do it?
Get your percentage up above standard
Daily Refinement it’s gonna it’s months because I didn’t realize I canceled 19 out of 409 orders. Need to sell 400 items to get below 2%. Any idea how to remove the defects?
I got 3 defects and 2 late shippments for the same product due to a problem with this specific supplier,
any ideas on how i can reduce the defects? Is it all possible?
I got scammed by 2 buyers and their bank sided with them. I lost those cases and got 2 defects that took me from top rated to below standard immediately
Pls could you give some advice on selling electronics
Potential scenario; customer receives a product from me, which ends up not working(was described as working on listing) Customer contacts me, I immediately issue a full refund, and don’t require them to return product.
Could this count against my metrics?
Hi, what is the link for your podcast?
podcasts.apple.com/us/podcast/a-resellers-life/id1475711250?i=1000446840055
Hi Chris- when you send the friendly card with the package to prevent an INAD, how do you handle the resolution? Do you just refund them in PayPal off the ebay return system? They still have to open a return to get their refund, right? Or does including the card simply help prevent INADs? I have attempted to do the PP refund directly when messaged by an upset buyer, but with the new sales taxes It doesn't seem to work to refund their total. Thanks so much!
How many Vero strikes can get account suspended?
1 actually. Depends on the brand
No PayPal now. eBay managed Payments only. Please update the video. Also, Tracking on shipment shows exactly that there is no fault of yours. You shipped on time. eBay International shipping is the one who got your Item and forwarded to Buyer. Where is sellers fault if the package is delivered in 45 days. Why steal from seller and refund buyer? In this case eBay is the one who shipped the package. They should put defect on eBay itself, not on innocent seller's account. One or two lawsuits would get their attention.
Thanks for the video, i just wanna ask you, is dropshipping on eBay still worth it ? honestly i'd like you to do a video on how to dropship on eBay in 2019 properly, because i've been doing that in the past years, and it's just seems that things have changed & got harder now, and it's barely possible to compete those Chinese they are selling very cheap. please try to cover those points in the future, or at least reply me with your opinions & some tips. Thanks for your effort.
What’s “worth it” to you? I do a small amount of drop shipping and it’s worth it, but I wouldn’t want to solely rely on it.
@@dailyrefinement worth it to me, is the ability to make a living, not tryin to be a millionaire with dropshipping, couple thousands a month will be fine to expand my business in the future. Thanks for your reply
That’s possible for the rest of eternity
God bless Chris. Enjoy the married life but children are a greater joy than you can imagine. Hustling ashard as I can and being as frugal as I can so I can spend as much time as I can with my kids someday soon.
Thank you!
not true ebay now siding with obvious false feedback less than a week old
y automatically removing my listening
At 4:20, it’s 6% now!! D=
There no phone number for eBay now ! 🤦🏿♂️
Pls could you give some advice on selling electronics
Potential scenario; customer receives a product from me, which ends up not working(was described as working on listing) Customer contacts me, I immediately issue a full refund, and don’t require them to return product.
Could this count against my metrics? Ps. Can a customer leave negative feedback after above transaction?
Many Thanks
Negative feedback doesn’t affect metrics but it affects customer perception
Thanks, but still unsure as to whether my described scenario would impact my metrics.
Ps. Thanks for videos
Wow funny, not funny ha ha funny ironic..... Little did you know that time when people bought more online than in person came not too long after this!