BEWARE! 'Free' Subscription Big Fish Games (scam)

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  • Опубликовано: 19 ноя 2024

Комментарии • 62

  • @MSNTUC
    @MSNTUC 7 лет назад +5

    Thank you SO MUCH for doing this video. Like you, I purchased a game, two games, one I could NOT get to download, even with the help page suggestions. I finally gave up last night, and requested an immediate refund for next Monday, hopefully they will give it. Tnen I saw your video this morning, and sent an email telling them I had not seen the "Free trial" box, and thus had not unchecked it, and to immediately cancel my membership, which would be up at the end of this month, so, hopefully they will. I also let them know I will not be buying from them again due to their misleading practices, and will also be discouraging others from buying from them for this reason, and encouraging a boycott of their products.

  • @babiesluvnursery313
    @babiesluvnursery313 4 года назад +5

    I've been buying and downloading from Bigfish games for about 16 years. I have never had a issue. You have to download the bigfish games app. If you have never played, the first time you buy a game they give you directions to download the game and etc. You have to register yes, but all you have to buy is the game/s you want. You will have a game queue and history to download the games you get. ALWAYS save the e-mails from bigfish and put them in a seperate folder, that way you can go back and get the key code just incase you have to download again. The last game I bought is about a year ago. This is NOT a scam site. Ofcourse its a bit harder, because they are older games. It's not a Iphone, where you just press one button and play. I have over 20 games from Bigfish, Playfirst, Shockwave and etc.

  • @cassieheaslip
    @cassieheaslip 6 лет назад +16

    It’s nearly 2019 and this is still happening.. I feel dumb, I want my 8 bucks back! ):

    • @stormwilliams3347
      @stormwilliams3347 2 года назад

      They got sued. I’ve gotten around 500 back from their settlement.

  • @DocHollidayGames
    @DocHollidayGames 5 лет назад +4

    I've been buying games from them since 2011 and I've been able to skirt the forced membership issue, though I eventually just signed up since my wife plays a ton of HOPA games. I'm not a fan of BFG's business model and I would prefer to buy HOPA games from Steam since a vast majority of my games are on there, but they never seem to go on sale on Steam. Unfortunately, the "free trial" and aggressive marketing to sign up is a common issue with a lot of businesses, especially gaming and music industries.

  • @Cyberbrickmaster1986
    @Cyberbrickmaster1986 Год назад +1

    Okay, but my question is: Where else can I find games like they have on their site without shady tactics and viruses? I have tried to search in so many places for a decent alternative, but I don't know who to trust and I don't want to make these types of mistakes again! Yes, I know some games are available on Steam, but sadly there isn't enough of them to make up for it. I'm not even sure where is the place to get abandonware copies of old Playrix games without putting my computer at risk! Can anyone provide me any recommendations for BFG alternatives?

  • @abook_addict
    @abook_addict 5 лет назад +4

    I have been a member for years and have never had an issue and you get the discounts if you are a member, if you aren't a member then you don't get them and you have to make sure to uncheck the box if you don't want the membership, and the membership is free to sign up then you are charged 6.99 per month Yes the trial is to show you the perks you get, such as discounts, they don't auto give it to you, you have to uncheck it, it's your fault for not paying attention.

    • @ferchsakura
      @ferchsakura 4 года назад +1

      It shouldn’t be checked to begin with, they know people don’t read and take advantage of that. It’s sketchy.

    • @MrsSlocombesPuddyCat
      @MrsSlocombesPuddyCat 2 года назад

      @@ferchsakura ..Most sensible people read websites where they are purchasing something. Not the fault of BFG, if you are too lazy to do so.

  • @hegan7393
    @hegan7393 2 года назад +1

    I've never had a problem with Big Fish, and I've been buying from them for years.

    • @marianapgar4409
      @marianapgar4409 2 года назад +1

      Me either. And my first game was purchased from them in 2006. And if anything ever isn't right, write to them and they are always there to fix your issues. They are most definitely NOT a scam and this is very misleading.

  • @KyleKirkpatrick123
    @KyleKirkpatrick123 8 лет назад +3

    You do have to read the print closely. But it does give you the option to uncheck the box. I always read the fine print so I always uncheck it and I do end up paying a little bit more for the game but that's alright with me. I have about 20 games on Big Fish. However, my Grandma is a Casual Game master and she started with Big Fish Games! She has had their Membership for 6 years now (She gets a free credit for a free game every-time the cycle resets, she automatically gets 30% off all games, she gets a nice Punch Card and if you buy 6 SE games or 2 CE games you'll get a free game, and you also get $2.99 Daily Deal Games and $2.99 Weekly Deal Games.) It's not a bad service, but you really have to use it, like my Grandma has as she currently has 500 games, and counting, from Big Fish Games (If you don't believe me I'll gladly screenshot her purchase history and put a link here.) They ARE NOT a scam service!! I hate it when people call it a Spam Service, to be honest. But you do have to be careful and watch what you check before you buy something. But if you are looking for Casual Games, Big Fish Games is the way to go as they release a new game EVERYDAY! Steam can't compete, although Steam sells more Hard-Core type games as well, so they have the advantage there.

  • @DEBSPIGZ
    @DEBSPIGZ 6 лет назад +1

    I was a long time member of BIG GISH GAMES and bought hundreds of games over the years. I loved this site! Until one day I ended up having a problem with a box popping up saying that I was trying something I couldn't do and it would shut down any game I wanted to play......INCLUDING the ones I bought!!! I had no idea what was going on and apparently they didn't either and just stopped talking with me about it after a while. I lost ALL THE GAMES I BOUGHT (because you still have to check into the website to use them and I couldn't) and also many free games I was due because you get a free game every time you're charged for the month for membership!!! Hundreds of dollars lost!!! This happened a good couple of years ago and I'm still in shock over it....

    • @deusintus2440
      @deusintus2440 5 лет назад

      The same thing happened to me I got in touch and sent a snippet of the email I received. They said they did not know why it was sent, they were sorry my account was not closed. I'm still with Bigfish and still playing games. The 2.30 games are for member only.

  • @SomeoneX64
    @SomeoneX64 4 года назад +2

    I was just Checking for no reason if i can trust this shop and i found this Video, almost made the same mistake ... that Checkbox is a well crafted trap i usually read everything but its easy to oversse even if its perfectly in your screen... idk my brain treated it like an add and i wasn't paying attention to it. So thank you!

  • @pearlmcilroy8621
    @pearlmcilroy8621 4 года назад

    Exact same thing happened me. I bought a game n they automatically took £3.99 per mth out of my bank alc. I didn't realise this for ages. I contacted them several times, but no joy. Eventually l went to my bank n explained what they'd done n got the payt's stopped. This is just a scam n they should be held accountable n made to repay all the money that they stole.

  • @maryannlane6393
    @maryannlane6393 Год назад

    I've been a big fish member and I have HAD no ISSUES with this company what so ever.. 13 years I have been with Big Fish Games I enjoy paying the 6.99 a month for discounts and free games I do miss the game punches though but I had 11198 points that count for buying games

  • @marwolf3602
    @marwolf3602 4 года назад

    I didn't notice that I was added as a Big fish member until I looked at my paypal account 13 months later. I brought this to their attention through an email and they were willing to refund me as long as I gave them the month / date and order number for each month that they withdrew money out of my account. It was a bit of a hassle but I was glad to get refunded at the end.

  • @davyper
    @davyper 4 года назад

    Ha, You didn't bother reading the terms on the purchase and by leaving the checkbox checked you got what you asked for... Now I do find it is rather sneaky that the checkbox is checked by default but you did get the discounted price and during the month of that purchase the club was free, then they started charging like they said they would, as well as having a link detailing that fact (blue link text "* See billing Details")
    -
    Personally if it was my site I'd make it Opt-In rather than Opt-Out, and change it to say something like "Click here for a 1 month trial of our Games Club that includes and get 30% off game purchases including this one."

  • @railwaystreetstanthorpe5555
    @railwaystreetstanthorpe5555 5 лет назад

    Big Fish potentially costs people their relationships. When my partner quit after a year and a half, he wasn't twice the man, he was 10 times the man. I consequently realised just how much I'd been neglected & how much he'd neglected doing with his life. Like talking to his children, fixing or replacing old or damaged things around the house & making & progressing towards plans for the future. It literally makes me sick. Why did he do this to me yet say he loved me? It feels now like he abused, shunned & isolated me. I becane cooped up in our little home. I couldn't make friends or maintain existing friendships as I drew closer and closer to wanting to eat my own faeces. What it's made me feel is enough to make a person neck themselves. We're done. You will be too. Either that, or you'll stay imprisoned, doubting your value & losing touch with people outside the home because your partner doesn't make friends anymore nor interacts with or tolerates yours, or you, or his kids, or their mother. Life just stops. It just stops. Mark my words cigarettes have Nothing on what a Big Fish adict will do to your life, mark my words they're like a cancer & will deplete you of your happiness & eventually will & ability to live. It eats up everything. Everything.

    • @narutosan1377
      @narutosan1377 5 лет назад

      He only wasted a year and half. I guess there is still time to recover your relationship. Maybe you should also start going to church. I joined a group at church that helps feed the homeless and made good friends there. Also there's a lot of single people there and most of the men in the group are divorced because they had bad wives or wives that were lukewarm when it came to Christianity. You meet a lot of nice people there good way to pass time on the weekend instead of being addicted to games.

    • @narutosan1377
      @narutosan1377 5 лет назад

      I have no idea how your husband got addicted to big fish games though. Most people who get addicted to games are that way because of online functionality. They like to communicate with other people online who for the most part if you're playing an FPS or MMO are probably delinquents. I've been addicted to gaming too but not because of online chat or group party's but something even more addictive free to play games. Games like Hearthstone and Shadowverse where you're obligated to play and do quest if you want to earn gold/crystals to buy card packs. And when you buy the packs your decks are still meh and that makes you play more because you have to make and test several decks to be somewhat competitive with the crappy cards you have. Honestly online functionality is the worst things about games. Before I could play a game like Runefactory on my DS and play for 1-2 hours before bed and be good, it was a lot of fun and I felt like I actually made progress in the game unlike these F2P games that make you play and play more and u virtually progressed very little. I already quit Shadowverse now it's time to quit Hearthstone.

    • @railwaystreetstanthorpe5555
      @railwaystreetstanthorpe5555 5 лет назад

      @@narutosan1377, I am concerned that at times he shut me out, 4 times in the year and a half, he was being unfaithful. When he quit, he shut me out twice in 4 months. How many times had he shut me out and I not notice? I will not stay with this man feeling like a possible fool. I am a Christian. Though he's stopped the trauma is too great.

    • @narutosan1377
      @narutosan1377 5 лет назад

      @@railwaystreetstanthorpe5555 4 Times that is pretty crazy. My uncle cheated on his wife at least 3 times when he was younger, I think his 30's. And even though he promised his wife he will not cheat anymore chances are he will again. He was part of a corrupt police force and my dad and other relatives helped him move - now he's got a new house and job. He was suppose to fix his life but he was I guess from the countryside before and now he lives in the city and the temptation to commit old sins is too high. My aunt notice that my uncle would come home late too often and one day followed him after work. He caught him coming out of a nightclub with some women and had her phone number. My aunt never found out if he cheated again but it sure seems that way and he's in his 40's now by the way. My aunt hit my uncle with a broom when he came home that day and then he ended up punching her in the face giving her a black eye. They are still together and I guess it will always be that way. My aunt is too gullible and trusting. And even if she wanted to leave him how could she? She is a stay at home mom with no job experience and she has 3 boys with autism. She also has two young daughters in the 18--22 range that work and help barely pay the bills.

    • @railwaystreetstanthorpe5555
      @railwaystreetstanthorpe5555 5 лет назад

      @@narutosan1377 it was too hard to trace his steps online. The way men do it these days is to open a shared email account with the chosen other person, and add and remove the account from their phone as needed. They don't use their common email address. I don't know what he was doing. I do know though that he lost the mother of his children after he was caught swapping pics with another online player. It was poker not slots that time. I've found out that a man who cheats in a relationship is 3 times more likely to cheat in his next relationship. I have my suspicions only and all I can think now is "push and Run".

  • @HaZiM-tc2jh
    @HaZiM-tc2jh 6 лет назад +3

    what is the email that you contacted them on? this has happened to me!!!

  • @marthaingram4621
    @marthaingram4621 3 года назад +1

    Yeah! It is stealing ; And they don’t want u to use your cash app card! But your bank debit card or credit card! I always wonder why !

  • @lightbrowneyesusa
    @lightbrowneyesusa 2 года назад +1

    I Love Big Fish Games, If I don't want membership I just pay the higher price for the game.
    I have over 37 games and counting

  • @stormwilliams3347
    @stormwilliams3347 2 года назад

    I’ve gotten two checks due to their settlement. It’s about 500 dollars. I’ll take it

  • @zink.h1525
    @zink.h1525 4 года назад

    My mum spend like over $400 maybe even more at Ed games and ever got the games online yet they still took her money, it’s almost 2020 yet nothing happened in the law suit and still making money off of this bullshit scam

  • @WanWan-qx1sj
    @WanWan-qx1sj 4 года назад +1

    Omg.. I lost almost $100 due to this big shit club.. I know some ppl might think $100 is not that much but im a 18 yo teenager..feels like im throwing $100 to play a single game to feel nostalgia

    • @ryanj6514
      @ryanj6514 4 года назад

      There was a lawsuit you should get it back.

    • @WanWan-qx1sj
      @WanWan-qx1sj 4 года назад

      @@ryanj6514 omg really

    • @MrsSlocombesPuddyCat
      @MrsSlocombesPuddyCat 2 года назад

      Wan. Either you are confused with something else or simply an idiot. The cheapest game is $2.99 and the most expensive is about $20.00. Game Club costs $8.00 a month. So how can you possibly lose $100. Or did you accidentally sign yourself up to the BFG club membership, and not check your credit card for nearly a year.

  • @logunsrun5
    @logunsrun5 3 года назад

    It's too easy to get their games for free. No need to pay them anything.

    • @Cyberbrickmaster1986
      @Cyberbrickmaster1986 Год назад

      It may be too easy, but it's too hard to find a source that's guaranteed to not give you viruses.

  • @breath888
    @breath888 6 лет назад

    I'm aware of BigFishGames for their casual games (many of them seem to be lame copies of their other games). I saw that that they added a Casino game. Are people upset because they think this is a real casino? I don't play, so I always figured it was like any other game, where actual money is not involved. Did people think the chips were worth USD? I'm confused. Anyways, I ditched BigFish because their casual games stopped working a few weeks ago. I believe casual gamers give up their money easily to BigFish for games, and BFG takes that money and have plenty of fun with it. Why would they address their many tech issues if no law forces them to? Their tech support solutions are basic at best, they're rarely relevant and rarely resolve the problem. They lock threads so you can't discuss these issues. They were great in the early days of Popcap and Gamehouse. I fix computers a lot, so I do lots of troubleshooting. Why purchase anything further when the games don't work anymore? I've seen complaint boards where people have spend thousands! That's where I get confused. No one is winning real money yet putting in thousands? At least with a cryptocurrency casino, I could use/trade/spend my winnings. G'day and good luck getting the issues resolved.

  • @ferchsakura
    @ferchsakura 4 года назад +1

    This is still happening! What a scummy company.

  • @caspaul17
    @caspaul17 4 года назад +1

    I JUST TODAY BOUGHT A GAME -SAME THING HAPPENED TO ME - HOW DO I CANCEL THE MEMBERSHIP I DID NOT WANT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • @colleenyiin285
    @colleenyiin285 5 лет назад

    It's November 2019 and this happened to me... I have not even purchase a FREE game, I just paid 3 dollars to a wayyyy old game and then today my 8 bucks were gone!! Dafuq? I wished I've seen your video before I got myself into such stupid scam

  • @Sherry_Armstrong
    @Sherry_Armstrong 5 лет назад

    this is why you always buy the google play cards and use those !!!! never use your paypal. Always use pre paid cards now accounts will be hacked . play it safe... even when i buy things from Amazon or wal mart ect i use the per paid cards

  • @kimberlyschroeder6742
    @kimberlyschroeder6742 5 лет назад

    You have to uncheck the box before you place your order. I pay with gift cards. Now I am locked out of my account

  • @gen4975
    @gen4975 5 месяцев назад

    you could have uncheck it you need to read. It isn't stealing you didn't read it.

  • @Dylan21
    @Dylan21 4 года назад

    i thought it was called PayPal not PayPaul

  • @rorybentley61
    @rorybentley61 3 года назад

    It's now 2021 and it happened to me.

  • @kaoline4172
    @kaoline4172 Год назад

    What are you doing with your right arm/hand all the time? It's disturbing, although video is very interesting. I have had problems with BFG too.

    • @Loganthefatty
      @Loganthefatty 6 месяцев назад

      Bro he was beating off obviously 💀

  • @Badwolfterrence
    @Badwolfterrence 4 года назад

    Fact - You buy one game from them I they then take money from your card every month. SCAM!

  • @ronmazurkiewicz2782
    @ronmazurkiewicz2782 9 лет назад +6

    Blame Big Fish because you did not read what you were agreeing to an did not uncheck the box

    • @diedericky
      @diedericky  9 лет назад +5

      True. I signed up. For a free service. NOT a paid onze.

    • @shillseeker9538
      @shillseeker9538 5 лет назад

      Ron Mazurkiewicz you are a fucking moron!

    • @caspaul17
      @caspaul17 4 года назад

      THE WAY THIS IS DONE IS - TRICKED YOU - YOU ARE SO FUCKING WRONG RON MAZURKIEWICZ !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    • @marianapgar4409
      @marianapgar4409 2 года назад

      Yes, that's exactly it.