What is a Service-Level Agreement (SLA)?

[@swim_xoc]

I run a small software development shop - we provide SLA’s for our clients. This is a great explainer of expectations and structure of the contract and performance expectations

[@amjadaliikram3560]

An excellent briefing about SLAs. I never knew it before. LIKED IT ❤

[@Metroun]

Glad you liked it!

[@talktotobi]

Great insight

[@Metroun]

Thank you!

[@pmillions121]

Great channel. As an aspiring developer currently in construction would you recommend to go the QS route or PM route?

[@Metroun]

We’ll always be bias towards the QS route 😉. But in all seriousness, you should research both roles and find out what best suits you.

[@amjadaliikram3560]

I have another question which is not related to this video. From where one can do certification of contract management? Any idea? Fond regards

[@Metroun]

If you don’t mind me asking, where are you from? If you’re from the UK, there are multiple universities that offer degrees in Contract Management.

[@FactechSolutions]

SLA Dashboards video - ruclips.net/video/BjYLmM1gHe8/видео.html

[@Metroun]

Thanks for sharing