As if my broken $10,000 PC couldn't get any WORSE
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- Опубликовано: 7 сен 2024
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Documenting ASUS' RMA process would be nice. A company's true colors are revealed when you go through the standard channels without any inside connections.
In my RMA experience with Asus they did well, when my strix 2080ti started artifacting they replaced it with a working gpu, the process took 3 weeks total and it was around christmas time I am a happy customer... definitely would be interesting to see the process again though
So far, best one I had was EVGA.
Had an issue with a 1000w Supernova. Messaged them, with a video of whats wrong. No questions asked, they sent me a 1000w platinum because they ran out of the same 1000 g2 that I had.
They sent it fast from evga germany to uk before asking me to send the broken one so I can be up and running immediately.
Worst one's are gigabyte and msi.
Had issues with both. And support will keep pushing you and delaying you. Telling you that it might be your fault etc. Etc. Until you just give up and they win.
Ever since then, I try avoid those two and just use evga for brand new stuff.
Unless if I buy used at a decent price.
Asus RMA'd my x570 Gaming E board even after I admitted to borking the bios. My experience has been great with Asus.
Lian Li is.. interesting.
True colors? You feel entitled that you get a replacement when you brick the board?
+1 for documenting the RMA process. You've got time, 4000-series ain't happening in the next month lol. Best guess is towards the end of the year like normal. Might as well milk the content!
Current estimations put the release of the first 4000 series model (102 die) into September.
Acc to nvidia its gonna release at like September or November
I think the 4090 is coming out in august
@@cashcole2177 Thought wrong
@@MrDonphan ok and🤣
he's not putting in a 4090. He's gonna end up waiting for a 5090. it's the circle of life.
No the 6090
No 7090
No,8090
@@K1ngwing nah nah the 9090ti
Nope 10090
Nobody:
Kyle: Let's update the BIOS on my motherboard while there is no cooling on my threadripper.
It should be fine. That waterblock is a good enough heatsink to last long enough to boot for a few seconds and during a bios update its not doing much but its definitely not a good idea.
Also wasn't it an automatic update?
@KrazyRyzenPC He did not. He said he tried to do a flash in the past and it failed, so when he powered it up it was trying to finish the flash he tried to do months ago. But either way it was risky, if the graphics card is dead with no signal I would not be trying to update a bios blind, sounds risky.
@@onlygaming69 yes but the time when he try to use bios flashback he still doesn't change / fill the coolers
I don’t know whats happening with Kyle. He is not the same as before his divorce (which is understandable of course). He does more stuff that fails or go wrong nowadays. Sad to see. Hope he is alright and wil be the same as before soon.
@11:07 A de-burring tool for the interior of the tubing would be a good idea as well.
I was thinking the same exact thing
Agreed 1000%
I almost cringed at the sight of those sharp edges.. agreed
Deburring it for chimps just go air cooling then deburring is not needed
LOL you watched the same train wreck? And de-burring is your concern... Well I guess it's a unique suggestion ;)
I've been building systems for many years (too many, maybe). Much as I enjoy trying different ideas and types of builds, I've just never been able to get excited about liquid cooling. It adds unnecessary complexity, weight, risk, and cost to a build. It makes no sense to me whatsoever, and I can't understand why some folks think it's a good idea. I'd rather spend the money earmarked for all of that pointless equipment on better components. But hey, that's just me and what do I know? The world would be a pretty boring place if we were all the same.
TBF as much as i can agree with your point, some people take PC Building as "Art" and who wouldn't want to perfect and beautify your "art" especially if dont really need another PC component and just wanted to invest in on single PC, provided you have excess money for your hobby? Personally i find the metal tubing and the glossiness + the way the pipeline structured is pretty cool, but i personally wouldnt really build it, as you said, its costly and weight a lot.
Risky part, i would say pretty subjective, i heard there are coolant that are non conductive and stuff (Too lazy too fact check) so it doesnt immediately short circuit as easy. And AIO Liquid has very low chance of leaking. Complexity is depending on what material you use for pipe lining, some require more tool and kit to setup and some just Plug and fill it with water.
One more thing, Liquid cooling DOES have many more potential than Air Cooler in term of efficiency (Smaller AIO Cooler might perform the same as beefy air cooler, im using NH-D14 while i love the cooler but it take so much space for my ram slot that it limited the choice that i had, and its pretty heavy)
I agree with you! On my old computer I decided to custom watercool, and it was fun building it and learning, but maitenance was a pain in the ass. I decided that I would never do it again, only AIOs at most from now on.
same here. 100% air cooled to this day :)
Depends. I have tried 3 ways, high tier components but are all reference design with loud air coolers. Or high tier components with top tier custom pcb design with eye candy custom cooler and aesthetics. Or high tier components with water cooling with ek.
Hands down aesthetic wise water cooling looks beautiful. And very silent offering great cooling.
Followed by the pc build with top tier components. i.e. a build compose of all asus rog parts as an example.
Then the last one, high tier components but mostly reference designs and usually run hot and loud. I.e. inno3d, zotac, etc. And some cheap mobo.
Now the issue with watercooling in my experience.
1: it cost a lot of money, I have tried it. And for real it eats a lot of cash. As you said, Id rather add that money to a top tier gpu.
But hands down, aesthetic wise it looks the best. At least for me. So far I have done 5 watercooling builds. Two times hard tubing, 3 times soft tubes. Never again. The rest are air cooled.
2: when it comes to cleaning the loop and refilling new liquid. It is a right pain in the buttocks.
Specially with busy work schedule. You have no time. Like legit sometimes you just wanna go home, turn on the pc and play.
As you get old, you might have the cash to buy the pc of your dreams.
But you lose the time you once had playing pc games when you were young simultaneously.
3: it can be a pain upgrading stuff, as everything is in a loop.
So now I mostly just build air cooled systems. And just make sure I got good cpu cooler. (Got a short video of my current system, and happy with that now)
And a gpu with good custom design that runs max 65 celsius under load while running very silently.
good example. Rtx 3080 or 3090 from zotac runs at 71+ under load and it is like a hurricane in a case.
Now the same rtx card from msi suprim or asus tuf or rog, full load at 4k, max 65 celsius and barely hear it.
And they look nice, easy to clean, easy upgrade.
But yeah, once you tried. You will know the pros and cons.
For now sticking with all aircooled!
Agreed ... only Air Cooling for me.
@10:19 for the price of o-rings it’s a good idea to replace all of them after tearing it down. Especially if you find any damaged ones
yeppers if ones wrecked replace them all cause who knows how long the other's will last new ones have a much longer life anyways and they are cheap
*Kyle's ASUS guy sees Kyle's number on the caller ID*
*dies a little inside*
"Hello? Yes, Kyle? What did you do now...?"
Remember like...the first time Kyle water cooled and THAT THING happened? Yeah...the OG's will remember. Classic...
Splish Splash In the Manta's basement!
yes
Wait are we talking about the grey white and pink build? the only thing I recall happening there was the sleeving issue and not having it plugged into pdwm... ohhhh you mean his 2nd build ever, the SFF Manta build... and the dum dum moment. Yea oopsies.
I loved this because I just started a job as a customer service rep. It’s very cool to see your experience and I’m intrigued with how the refurb pans out!
Stick with the RMA process is the way to go. A video if you can with the any problems or the whole experience with Asus RMA department, would be great. Or even an overview of the replacement board.
Ps. Have a nice time in our country. Eat well stay hydrated beware the sun and have a save trip back to your homeland!
If I recall correctly EK has pretty much tried to standardize fitting placement with there matrix 7 system (and they were already doing that a bit in the past) so you might only need extensions to fit any RTX 4000 series cards
Maybe a combination of the two options: Contact your rep at Asus to ask for a refurbished unit of the same board, then return the two broken boards that you have. It's essentially the RMA process, but you wouldn't feel guilty about Asus sending over another brand new board.
Man what a month. Jay decides to refresh Symbiote, Linus and Paul get new offices, and now Kyle is working on Chrometheus again.
Finaly the chromemithius rebuild, i have been so anxious to finaly see an update! Keep up the amazing content :D
needs more troubleshooting, try swapping around your memory sticks and make sure that's not it, make sure the cpu is cooled, and don't forget to have storage installed, that might be the cause of that post error (considering it shows a HDD logo on the error)... Just a thought
I've had a mobo fail to POST when there was no CPU fan connected, and the board didn't even have an option for monitoring fan failures.
Everytime I come back to this channel I land on a video where Kyle has Bricked the BIOS of a motherboard! This is actually surreal. I can't believe how this man has killed so many motherboards. Kyle, you stand alone on this planet as the person who has single handedly destroyed the most motherboards without even trying.
Too bad about the borked BIOS, even more about the malfunctioning GPU. Would like to see if the replacement finally breathes life into Chromethius - a fine system like that deserves a new lease on life. Looking forward to future content on your chromy-boi! Chin up, Kyle! Everyone messes up sometimes and BIOS updates still give me heart palpitations today.
You built it, that was bound to happen sooner or later
Did you try connect a drive (SSD) to it and check if you still have the error? The POST error has a drive icon over the text... Maybe removing the drives you previously configured in a RAID is preventing it to boot correctly? You may also try to reset the CMOS to fix that issue.
Go thru the RMA process like the rest of us and somehow educate who haven't experienced having to RMA their PC component/s.
That tier of board should have A> bios flash back and B> dual bios chips. I expect dual bios chips on any board that costs over $200, I had a $60 AM2+ board that had dual chips so it's not unreasonable to expect it on much higher end boards also.
I have this motherboard with a 3960X. It has BIOS flashback and Dual BIOS. His troubleshooting steps are terrible. To properly troubleshoot this, you need to get the board to a respectable state, meaning put an air cooler on it with a fan connected to the CPU FAN header. The motherboard will not post without a fan connected to the CPU FAN header or plug the gpu loop holes, fill the loop, and use the liquid cooling properly, remembering to connect one of the radiator fans to the CPU FAN header. Next, clear the CMOS. I have no idea why that wasn't his first step. The board has a CMOS reset button on the rear IO so he didn't even have to jumper any pins. The motherboard should now at least display a screen saying "Press F1 or Delete to enter the bios". It doesn't even need a storage drive to post. If you do try and post without a storage drive after entering the bios and rebooting it will give a post error saying incorrect drive or no drive detected. If at this point it still won't post, switch over to the second BIOS using the internal BIOS Switch, clear the CMOS, and start the system.
I had an issue with the latest BIOS firmware 1603, that wouldn't allow me to disable the onboard Intel 1GbE LAN and WiFi controllers without going through a CPU Code 7 error followed by a TEST CMOS error. Asus was able to develop a new firmware and send it to me. The special BIOS worked perfectly! There's no reason to RMA this board at this point, just better troubleshooting. Also, these boards haven't been made in over a year, if you want a new one, you'll be paying over $1100 for a new one.
That platform supports NVMe 4 drives. It came out after AMD added to the AM4 platform. Also, it’s dual bios. Just switch to the other bios.
The follow-up of this build is the only reason why I'm still subscribed.
Maybe I'm seeing it wrong but troubleshooting 101 pops up: that POST-error could still be component-related.. have you reseated everything and swapped out i.e. some memory just in case?
I love Threadrippers and currently use a 1920x 12 core @4.0Ghz. 64Gb 3200.
for it only being 1st gen Threadripper still has a decent multi-thread score.
want to upgrade to a 2nd gen 24 core or even 36 core eventually.
Had a lot of health issues with in last 3 years, and cannot work. :(
plan on building a new AMD machine shortly after new Zen launches,
and use this Threadripper for a Game server for my Discord.
Kyle, i think an awesome video idea would be to make a 2020 era build and run some benchmarks to show that a 3900X and a 2080ti can still crush even today. just a thought!
Yeah would be good to see if totally ANCIENT hardware from all the way back in 2020 can run today's games. His 32 core CPU and GPU equivalent to a 3070 will likely seriously struggle.
This so makes me wish they I lived closer. You can buy a replacement bios chip for around $20, desolder the old chip, and solder in the new chip. The soldering process takes like 20 minutes in total including cleaning up the old solder, and wiping off the flux.
Do the RMA. As a reviewer, you should be an advocate for consumers, and being more informed about our experiences will only help with that
I hope asus does the same thing to him that they did to me and a friend, deny him over some petty thing that has nothing to do with the problem then he can expose them for the scammers they are.
The jealousy watching this was unbelievable. I want this too. 😫
As if watching HTPC 2.0 could be the worse nightmare for any PC builder, this video proves there's even WORSE nightmares
I hope you RMA'd the board - more content!
That post error seems to relate to the lack of HDD, there was also a white LED lit up where the HDD_LED Debug LED is. I've had this issue before after doing a BIOS flashback and it wanted a drive installed to read before it would successfully boot.
Dude, just replace all the o-rings. They are cheap and it's much better than discovering damage you missed via a water leak.
When I first started watching this I "wagered" (Old timey word... yes I know.) you were using an Asus board, never update the bios with xmp enabled. If you're doing flashback disable xmp, sometimes there's a mechanical switch physically on the board, make sure it's off and you should be fine. If you did all the above then yes... you are cursed, there is no hope, although the RMA gods are generally forgiving in my experience.
Ive never liked flashing bios on Asus anything, i would just leave it to be default lol
Leaving the high tech PC world vicariously through you.
Glad to see The Promenthis finally getting looked at. But it's good to see the RMA on ASUS and how they handle it. Great video Kyle and enjoy your vacation.
@19:33 it actually tells you on the lil LCD screen on the mobo that it flashed successfully. And I would love to see you put a cooler on the CPU in the mean time. It's really bugging me to see it like that even tho it's only in it's BIoS. Poor guy must be getting hot. And go thru the RMA, I had to RMA a board a while back (2014?) and was happy with the results. One of the mem channels wasn't working and think they just fixed it. Still working today, like now, as I'm using it right here.
The spoopy face in the tube *chefs kiss* 🤌🏻 9:05
I had an interesting failure of hardware about a year ago, windows turned my pc on while i was at work, my monitor died violently, and corrupted my gpu, which then corrupted my motherboard bios, 3 or 4 rma's later, asus, and MSI were able to help me get things up and running again.
We have a few ASUS Threadripper boards that have issues booting with all RAM slots full. Try pulling a single stick and see if it boots. If it does boot shoot me a message and I’ll give you the long procedure we have to do on all our systems when they decide to not boot in order to get them to boot back up with 8 stick of RAM.
My thoughts on the options: (This is gonna be long)
1- RMA is good content for builders to see. RMA is usually the final option for most people to get a working PC. It stresses the fact that buying piecemeal is not a good idea, because (bare minimum cpu, some form of graphics, psu, mobo, memory, storage and cpu cooling) is necessary to test those components. Case, additional storage, keyboard, mouse, unicorn vomit, monitor (hdmi to tv for previous test) can be bought seperately afterward. A proper boot test should have been preformed, 1 stick ram, cpu cooler and fan plugged in, sata storage to get through ALL POST (Power On Self Test) checks.
2- Call rep feeds into the "Entitled Tech Tuber" connotation. To me it sounds like "Broke it, Gimme (for a back burner piece that was never completed and is no longer relevant) because [I'm] impatient and lazy"
Kyle with the catastrophic pc building fail porn again
When Kyle said that he was going to be in "grease" I could not help but think of him rolling around in a vat of thermal paste.
I was thinking a suburb of Rochester, New York myself.
This is off topic but I wanted to share that I bought a MSI RTX 2060 GPU for under $400.00 from Newegg. And I'm glad we have RUclipsrs like Kyle and Linus from LTT and Steve from Gamers Nexus and Paul from Paul's Hardware and Jay from JayzTwoCents to keep the component manufacturers honest.
You should put the new lian li fans in here, I think they would look great with their chrome sides
It's chromeitheus
@@harshkalbhor4653 it is
the sides aren`t chrome , they are rgb controlled infinity mirror`s - jaytwocents just uploaded a video on them today
@@jamesfox2857 ohh I see I still think they would look great in here
@@TexturaI bruh I know just those fans are rgb
You could show us the RMA process but now that they know the process might be unexpectedly convenient for you
This troubleshooting content is much more better than most of the tech channels content it's natural and I like it more of this please.
Everything you do is a learning experience. If you think a video shouldn't be posted, just posted it!
You've already got a GN mod mat, now find a Patrick Keegan to throw these problems at, saying "I'm fed up with it, you fix it!".
i finally upgraded my MSI RTX 2060 gaming Z to a ASUS ROG STRIX 3060Ti OC. thought id never get through the great GPU Shortage but i did. its a beast and comes within striking distance of a RTX 2080TI in performance.
It’s sad to see another Jayztwocents video episode of a super high end and super expensive build rotting away on a shelf somewhere. Some people would love to have these parts to use 😥😢 in their build. Some techtubers really don’t appreciate their builds.
Kyle: is this going to be an 8 min video or a 20 min video? *video becomes 28 mins*
Yesss finally the chromemithius rebuild I’ve been waiting so long is it a year since the last video of video of this thing
Hi Kyle, I have a long history of boot troubles with asus motherboards including those horrid boot failures without dumping you into bios screen. In my experience I've found that clearing CMOS and then trying to boot several times eventually goes into a fail state bios, from where you can try to diagnose the trouble (and see what temp that beautiful threadripper is being tortured at). Maybe worth a try.
Regarding the starship Prometheus, nice ship. I suggest a video on designing and planning a custom loop. The process, everything from beginning to end.
RMA the board dude, go the route of the common man. It will feel that much more satisfying when you actually get it working.
Bitwit: "Is this gonna be an 8min video or 20min video"
*checks the video*
Yes, both added together. :D
If it's just a bad bios flash they may use an EEPROM programmer wired up to the BIOS chip (there's hidden, undocumented pinouts for this on many modern boards), re-flash it, and confirm it boots. It's not hard, I've done it myself with a flashcat (which is your other option at this point, if it wasn't still under warranty).
My experience with Asus's RMA process has been great the past few years with the RMS I've done for my systems and helping other people with their systems. Within 2 weeks I received a new or refurbished replacement motherboard.
Bitwit, is a place in stories told in the PC parts universe, where unworthy parts are sent to be tortured and killed.
I would say to document the RMA process. When you have connections like yours, you lose sight of what the average customer has to deal with unless you force yourself to go through the process as an average customer.
Are you sure an SSD installed while trying to POST? it had an HDD logo during the post error and it's possible that it aborted when it realized there were no flash drives or storage volumes attached. Granted you would expect it to display out and go straight to BIOS but I've seen some motherboards behave that way.
Had the same scare today. Bios wasn't updating after hours and I had to pull the plug. Then system wouldn't boot. Luckily after trying flashback 4 times It updated and worked.
@Bitwit Pretty sure you done a video just after you updated the bios, Hope Greace isn't too hot for you, I went about 33 years ago and got sunburned and that was in the Easter School Holidays here in the UK. really nice weather as long as someone doesn't do a belly flop off the side of a boat!! haha.
Go through and document the RMA process. ASUS standard customer service has been utter crap for a lot of people including myself. I went through 56 emails back and forth because their Armoury Crate was conflicting with iCUE on a z690 board. They kept blaming the RAM and iCUE with Corsair blaming ASUS. Their techs at ASUS kept assuming hardware issues and didn't want to look into it being their own fault; this escalated to as high as the office of the CEO and VP of Technical Service... neither office could figure out what was going on until I kept pushing for them to check their software. Sure enough 3 days after my last email; Armoury Crate got an update and fixed all the issues lol
I thank you from the gods above for your service at attempting to get Icue and Armory Crate compatible atleast on 1 board. Lighting software is hell, don't let anyone tell you different folks.
@@Skateking53 My problem was iCUE and Armoury Crate were conflicting with my RAM's RGB. I've gotten it to the point now that Armoury will work, but iCUE still spazzes out unless you exit and relaunch it. Then it works as intended. The board I use is the z690 Extreme; which requires Armoury Crate for any of the mobo's RGB and AniMe Matrix display. So I couldn't choose one or the other; had to fight to have both
@@SephAnubisIII Bro, everyday I have to attempt to launch ICue somewhere between 1 and 10 times before it finally detects all my hardware and doesn't crash, then I have to launch Armory Crate and swap my rgb from green to some other color and back. Just to maybe get lucky it will all pair and work. Keep in mind this is just to have everything static green.... that's it....
@@Skateking53 Have you deleted the folder in the iCUE directory that corrisponds to ASUS? I did this and it helped cut out some of the multiple restarting of iCUE. ASUS tried referring me to a stupid Corsair plugin for Armoury that was made in 2019 and has since been discontinued, but they apparently didn't know this lol.
@@SephAnubisIII I will have to look into this, as I know I have not checked or done what you are saying about the corresponding folder. However, I will say part of this issue may be my own fault. As I purposely have an older version of ICue due to newer versions being ridiculously over designed. I'm not sure my exact version though 😜
Enjoy the vacation Kyle!
"you would have to be completely clueless to call Asus" 1 second later "Thankyou for calling Asus"
No I haven't that's a scam
Moaning Walter white absolutely killed me 😂😂
viewer from Greece here enjoy your stay!
I am going through this issue now......I spent almost 12k on my build, and the 5th time after I have booted it, I have had problems ever since. Very mad and pissed that I have spent more time trying to figure out what's wrong than actually using it. I do not think I will do water-cooled builds again :(
I especially like the 10 secs starting from 9mins hahaha unexpected chuckle right there xD
@Bitwit I saw in an issue of the micromark hobby catalogue I get every couple months, something called a micro-mark flex cam, which uses a long flexible digital transfer cable and a self illuminating camera, might be perfect for performing inspections of any future builds that use metal tubing in the cooling loop. if not this, then something smaller, because I do agree, not being able to see inside the tubes proper, post loop drainage, for an inspection IS a problem.
I am curious how an editing system is used for that by just sitting he's a moron 10 grand and the computer is just sitting there what a waste it's getting obsolete and not getting used
alternatively...SWAP the chromed copper loop for glass.
Thank you for doing the recap. I was going to suggest what you had already tried. Glad you figured out the problem.
There's another possibility: the pascal cards have a dp bug where if you have a dp cable plugged in you cant see the bios on any of the monitors.
I know that from owning a regular 1050 and having to do a dp update in order to show the bios. Otherwise I'd have a black screen until windows booted up
there is always content when you make a video, whether it's a failed video or not kyle, we enjoy seeing the work you do even if it fails.
Hope you're not too burned and too many sheets to the wind.. Good luck with this project going forwards man!!
Names PC after Prometheus, fails to steal fire from the gods.
It's a joke that in 2022 it isn't a standard feature to have a EEPROM backup on motherboards. If it has been, and always been acknowledged that BIOS update interruption can brick a board, then it is no more than money grubbing to not include a back up on the board itself for any board, budget or not. EEPROMs are cheap as hell, and I highly doubt the additional trace routing would be more than a dollar or two per board at best.
I vote RMA process for the next update video. Document the process, show us, then install your RMA board, and get it working until you get a new RTX-4K card.
I'm really surprised they'll RMA that. I'd really like to hear about your experience with the RMA process, with none of your connections being involved. But this is why I have a UPS that use to update BIOS's. Removes the biggest risk factor from interrupting the flash process.
I am not sure about all your problems but the POST ERROR can be caused by attempting to boot with no fan plugged into the CPU fan header. Also Threadripper maybe heating up faster than a mainstream chip would so you should try a working cooling solution while troubleshooting. Good luck with the build!!
For rust check WD-40 i think it can remove rust from copper. Just apply some wait for for few minute and it should dissolve it.
Hey Kyle - with brass tubing, you can use a standard deburring/chamfer tool like you would with PETG to fix those gnarly looking edges. They work for brass just as well as any other tubing.
I kept waiting for 'Jill' to ask you for a Google Play card. LOL!
Lyle needs to make the call.1000%
For the 2080TI, Northridge fix is in SoCal. I watch his videos too and if he can't fix it then no one can.
Ahh...turning the simple concept of transfering heat to air into a complicted plumbing mess that gets in the way of troubleshooting every time.
*At Asus RMA*
Customer service: *sigh* Lyle has ruined another board hasn't he poor Kyle
Kyle:
*Turns $10k pc on* "Ahh shoot, it's not working"
*a few hours later* "welp, it's not working. I'll just put it away and play on my $8700 pc instead!"
Emotional damage: Definitely.
Jay recently did a video about new Lian Li fans with RGB out the butt, would probably fit well in a very reflective chrome themed PC.
Take out all the memory sticks but one, reset the BIOS, check the CPU mount. The socket on threadripper is pretty touchy.
I think you should get the board from your rep. But follow through with the RMA because that way if they refuse the RMA (randomly) you would still have a new board and you will have had experience with the RMA process to discuss.
All for documenting the process. Why in the world would you wait till after Greece though? Should have sent before you left and got it going.
The PC Gods have not subscribed to Bitwit.
is that ram on the qvl list I would ditch it just cause it says thermaltake but if it is not on the qvl there are problems
In my experience, it is always the most expensive products that take a dump like this.
@Bitwit Kyle, do you lubricate your O-rings prior to installation? I use Vaseline because that is what we do at my work. If it is good for Nuclear piping, it's good enough for me! LOL Sometimes that can help from pinching or causing tears in an O-ring.
Hey Kyle! If it gives you some hope, I did an RMA with ASUS earlier this year on a RTX 3070. The process took 1-2 weeks but eventualIy I got the card back and it was repaired. Hope you can go through the same thing with no issues.