What a nightmare! I thought travel arrangements were standard across the EU and Switzerland, so this situation is really bizarre. We have a name for people who stick to the rules even when they're clearly inappropriate: "Jobsworth" (as in, "I can't allow that, it's more than my job's worth"). Ryanair do not have a good reputation here, but it's good that they've sorted something out. I hope things improve from here on. Love to you, and bon voyage. xx
Was the issue that the SD isn't from a program or the health documents? The health documents are only valid for 30 days, so if you've been travelling for 5 weeks, they would have been expired. Also, always a good idea to always carry at least 2 days worth of dog food in your carry-on bag. And snacks for yourself.
Hi, the problem was just that he wasn't trained through a program they accept. Everything else was fine. As far as dog food goes...I definitely learned to be prepared for the unexpected turn of events. 🙂
@@decotoes Thanks for clarifying. I was just curious because here in Canada, handlers with owner trained service dogs have been having issues getting approved to fly on flights operating under Canadian Transportation Agency regulations (domestic as well as international flights). Flights between Canada and the States fall under ACAA regulations, so no issues with owner trained service dogs getting approved. The CTA regulations changed a year ago and now state that a service dog is a dog that has been individually trained by an organization or person specializing in service dog training to perform a task to assist a person with a need related to their disability. Owner training is allowed in Canada, and also according to the CTA, however, it’s the airlines interpretation of these regulations that are causing issues for handlers of OTSDs as air carriers now generally exclude OTSDs. However, according to the CTA, the regulations mean that airlines MUST accept the type of SDs mentioned in the regulations, but that the regulations don’t exclude OTSDs and airlines can accept them. In Canada, three provinces offer certification after passing a public access test, but even handlers with provincial ID have been denied. My SD is owner trained with the support of a trainer AND has provincial ID, yet Air Canada denied us three times! I ended up filing a complaint with CTA and won. We flew from Canada to Europe and back to Canada in May without any issues. Myself and two other handlers have been fighting for months to get airlines to approve SDs with provincial certification without issues, as well as other OTSDs with proof of training. We are making progress, but it is slow. Ha ha, I am always overprepared. I took way too much stuff for my SD with me for our trip last month.
Sorry about that difficult trip. Glad you're sharing the info with everybody so we can all learn together!
Zycze zdrowka and yes szczescia w wychowaniu synka
I love you so much Dear Decotoes ;)
What a nightmare! I thought travel arrangements were standard across the EU and Switzerland, so this situation is really bizarre. We have a name for people who stick to the rules even when they're clearly inappropriate: "Jobsworth" (as in, "I can't allow that, it's more than my job's worth"). Ryanair do not have a good reputation here, but it's good that they've sorted something out. I hope things improve from here on. Love to you, and bon voyage. xx
Things are definitely more complicated in Europe than in the U.S. I do hope they change that soon.
Was the issue that the SD isn't from a program or the health documents? The health documents are only valid for 30 days, so if you've been travelling for 5 weeks, they would have been expired. Also, always a good idea to always carry at least 2 days worth of dog food in your carry-on bag. And snacks for yourself.
Hi, the problem was just that he wasn't trained through a program they accept. Everything else was fine. As far as dog food goes...I definitely learned to be prepared for the unexpected turn of events. 🙂
@@decotoes Thanks for clarifying. I was just curious because here in Canada, handlers with owner trained service dogs have been having issues getting approved to fly on flights operating under Canadian Transportation Agency regulations (domestic as well as international flights). Flights between Canada and the States fall under ACAA regulations, so no issues with owner trained service dogs getting approved.
The CTA regulations changed a year ago and now state that a service dog is a dog that has been individually trained by an organization or person specializing in service dog training to perform a task to assist a person with a need related to their disability.
Owner training is allowed in Canada, and also according to the CTA, however, it’s the airlines interpretation of these regulations that are causing issues for handlers of OTSDs as air carriers now generally exclude OTSDs. However, according to the CTA, the regulations mean that airlines MUST accept the type of SDs mentioned in the regulations, but that the regulations don’t exclude OTSDs and airlines can accept them.
In Canada, three provinces offer certification after passing a public access test, but even handlers with provincial ID have been denied. My SD is owner trained with the support of a trainer AND has provincial ID, yet Air Canada denied us three times! I ended up filing a complaint with CTA and won. We flew from Canada to Europe and back to Canada in May without any issues.
Myself and two other handlers have been fighting for months to get airlines to approve SDs with provincial certification without issues, as well as other OTSDs with proof of training. We are making progress, but it is slow.
Ha ha, I am always overprepared. I took way too much stuff for my SD with me for our trip last month.