Embed Customer Support into your Apps with Snap-ins

[@venkatesanm301]

How to access pre chat in live agent which is connected to the Omni channel

[@shariquenavali9994]

Does the chat persist if a page is opened in new tab ?

[@bhaveshjain8704]

how do I add the fields that are not there in the pre chat form? and also how do I add the fields from Account object for the user to fill in before initiating the chat

[@priyankasingh5982]

Hi, did you find a solution to add custom fields to the pre chat page of snap ins??