ServiceNow integration with Workspace ONE DEX

With VMware Workspace ONE ITSM Connector, IT and Helpdesk staff can perform common troubleshooting activities directly within the ServiceNow portal without the need to navigate into the Workspace ONE Unified Endpoint Management (UEM) console. Using the ITSM Connector administrators can perform Workspace ONE UEM actions and launch Workspace ONE Assist remote support sessions for enrolled devices directly from the ServiceNow Incident Management portal. With the Workspace ONE ITSM Connector, service desks can reduce operational complexity while improving IT productivity and efficiency.
VMware End-User Computing (EUC) solutions empower the digital workspace by simplifying app & access management, unifying endpoint management & transforming Windows delivery. Follow the VMware EUC Blog to learn more: blogs.vmware.com/euc.