Ezviz Camera Not Recognizing Memory Card? Effective Solutions to the Problem!

Ezviz Camera Not Recognizing Memory Card? Effective Solutions to the Problem!
In this video, we will tell you what to do if your Ezviz camera does not recognize the memory card. We will consider possible causes of this issue and offer step-by-step solutions to eliminate it.
If your Ezviz camera isn't recognizing the memory card, follow these steps to resolve the issue:
Check Memory Card Compatibility:
Capacity and Speed Class: Ensure the memory card meets your camera's specifications. Most Ezviz cameras support microSD cards up to 256 GB with a speed class of at least Class 10 or UHS-I.
Manufacturer: Use memory cards from reputable manufacturers like SanDisk, Kingston, Samsung, etc.
Card Authenticity: Purchase memory cards from trusted retailers to avoid counterfeit products.
Format the Memory Card on a Computer:
Use a Card Reader: Insert the memory card into a card reader connected to your computer.
Select the Correct File System:
For cards up to 32 GB, use the FAT32 file system.
For cards larger than 32 GB, use exFAT.
Perform a Full Format: It's recommended to perform a full (not quick) format to eliminate potential errors.
Reinsert the Card into the Camera and Initialize It:
Initialization: In the EZVIZ app, go to your camera settings, then to the "Storage" or "Memory Card" section, and select "Initialize" or "Format" the memory card.
Check Card Status: Ensure the card status shows as "Normal" or "Ready to Use."
Update the Camera Firmware:
Through the App: In the camera settings, find the "Device Version" or "Firmware Update" section.
Install Updates: If a new firmware version is available, install it. This can improve compatibility with memory cards.
Reset the Camera to Factory Settings:
Physical Reset: Press and hold the "Reset" button on the camera for 10-15 seconds until the indicator light starts flashing.
Reconfigure: After resetting, set up the camera again through the app and retry with the memory card.
Test the Card in Other Devices:
Rule Out Card Faults: Try using the memory card in another device (e.g., a phone or another camera) to check if it's functioning properly.
Try a Different Card: Insert a different memory card into the camera to determine if the issue lies with the card or the camera.
Ensure Proper Card Insertion:
Secure Connection: Make sure the memory card is fully inserted into the slot and is firmly in place.
Inspect the Slot: Check the memory card slot for dust or damage.
Contact Ezviz Technical Support:
If the problem persists, reach out to support:
[e-mail]
www.ezviz.com/...
Provide a detailed description of the issue and information about the camera model and memory card.
Additional Recommendations:
Do Not Remove the Memory Card While the Camera Is On: This can lead to data loss or damage to the card.
Use a Stable Power Supply: Power interruptions can cause malfunctions in the camera and memory card.
Regularly Format the Memory Card: Periodic formatting (every few months) can extend the card's lifespan and prevent writing errors.
We hope these steps help you resolve the issue of your Ezviz camera not recognizing the memory card.