My SN11RG will only show: Please Wait going in loop. Holding the mute button for 1 minute doesn even reset it. Google home cannot find it. Tried both 2.4ghz and 5ghz network on mye iphone.. help!!
Hey there. We appreciate you bringing this to our attention. We'd like to help you further troubleshoot this issue, but we need to switch to a back-and-forth conversation. Pleases a private message on social media using @LGUSSupport. We'd be more than happy to assist you at your earliest convenience. ^Anthony
That's correct! Feel free to send us a private message through our Facebook or Twitter (also known as "X") and give us your contact information, as well as the model and serial number of the affected unit. ^Anthony
Hi, Niyazi. We understand how audio connectivity problems can be concerning. You may watch this video guide for using LG soundbar with a mobile phone:ruclips.net/video/HW4PtS7tMsk/видео.html Should you need further assistance, allow us to help you by sending us a private message on Facebook or Twitter at @LGUSSupport with your unit's serial number and your mobile number, and we'll be pleased to look into this for you. -Cazz
I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^NS
I'm sorry to hear. As of the moment, we don't have available agent every Saturday and Sunday that supports your unit. But no worries, they once they read your message tomorrow and there's ana agent available they will respond to you right away. ^NS
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Finally a video that solved my problem
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My SN11RG will only show: Please Wait going in loop. Holding the mute button for 1 minute doesn even reset it. Google home cannot find it. Tried both 2.4ghz and 5ghz network on mye iphone.. help!!
Hey there. We appreciate you bringing this to our attention. We'd like to help you further troubleshoot this issue, but we need to switch to a back-and-forth conversation. Pleases a private message on social media using @LGUSSupport. We'd be more than happy to assist you at your earliest convenience. ^Anthony
@@LGUSASupport Like facebook?
That's correct! Feel free to send us a private message through our Facebook or Twitter (also known as "X") and give us your contact information, as well as the model and serial number of the affected unit. ^Anthony
My soundbar connects, but after that i cant share my sound from smartphone on soundbar, why ?
Hi, Niyazi. We understand how audio connectivity problems can be concerning. You may watch this video guide for using LG soundbar with a mobile phone:ruclips.net/video/HW4PtS7tMsk/видео.html
Should you need further assistance, allow us to help you by sending us a private message on Facebook or Twitter at @LGUSSupport with your unit's serial number and your mobile number, and we'll be pleased to look into this for you. -Cazz
SL8Y doesnt connect to wifi!
I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue.
^NS
@@LGUSASupport I sent hi to lg global Facebook account. Not responded.
I'm sorry to hear. As of the moment, we don't have available agent every Saturday and Sunday that supports your unit. But no worries, they once they read your message tomorrow and there's ana agent available they will respond to you right away.
^NS