A Life of a Concierge at The Franklin Hotel in London

Meet Miko, The Head Concierge at The Franklin London. Find out what Mico does to make his guests happy, what unusual requests he has had to manage and what it takes to be a top concierge. Mico also explains what personality traits you need to have to be a successful concierge. Also learn a little about The Franklin London , a member of Starhotels Collezione and also Small Luxury Hotels of the World. The hotel is also a preferred partner so as part of our affiliation with The Global Travel Collection ,our clients when they book through Halsall Travel receieve £50 spending money, daily complimentary breakfast for two, upgrade priority (if a higher room category is available you WILL get it ! early check-in late check-out priority and a welcome amenity. Not bad we think!