The Dark Side of Being a Food Delivery Person | Informer
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- Опубликовано: 18 май 2021
- A female delivery driver shares her experiences of demoralizing working conditions, sexual harassment, and neglect from her company - all to get customers their food.
Having worked for over two years for a major online food ordering and delivery platform, she explains how she has experienced issues common to everyone in the industry - like low and delayed pay - but also that being a woman brings extra struggles.
She has been assaulted by a customer and often feels unsafe, but may lose money if she turns down a job in an area she doesn't want to go to. She reveals that since the pandemic, hygiene issues have run rampant, with female drivers being forced to pee and handle their periods on the side of the road.
Informer is a series where we hear the anonymised confessions and insights of people on the inside of different industries, institutions and events.
Watch more from this series:
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Развлечения
As a stoner the food delivery person has always been regarded as a god to me. The bringer of munchies held in high regard.
Exactly! I tip every time
I love seeing these sorta comments
Its a beacon of light i am not alone
In new zealand we had limited food delivery..until covid ! Now McDonalds delivers like a mofo..wtf.
More people need to smoke weed so they will have more appreciation for the food-delivery person
@@rustyshackelford3371 I think you're onto something!
Next video… the dark side of being a camera man who films the dark side for vice
I'd watch it lol
OMG that'd be so woke and totally something they'd do
Wait, who would be holding the camera?
Hahaha
Keep coming with them likes 👍🏼
I delivered Domino's for about 8 months a few years ago and the most memorable interaction i had was a stoned dwarf coming to the door and giving me a massive tip for the delivery. He was actually the coolest guy too, rock on stoner dwarf.
Stoner Dwarf FTW
"Actor! Stoner Actor!" RIP ETA 0.0 lol
i wouldve made friends w em lol
Little person*
@@karrymars9235 Hate to break it to you, but that’s one hell of an insult to the dwarf community. They’re called dwarfs because they have dwarfism.
Can we get the dark side of watching vice at 2am when we need to get up at 5am?
Lol, we need talk about it quickly
348am😆
@@pxchx8 😆😆😆
Lmao!
Oof time to go to bed for me.
I really wanna see one with taxi drivers, they go through a lot
I got a taxi business and i myself drive. im 26 and i've never ever had someone say something to me. it's always how u present urself and how talk to people. U can defeat humans in 2 ways: either with force or kindness.
@@prod.byGats I think it comes down to being at the wrong place, wrong time. I used to drive a shuttle bus/taxi cab (depending on the night) and I was subject to two separate incidents. Yes, I agree it is how you present yourself and talk to others, but sometimes you encounter bad actors. I was unfortunate in that regard.
HBO had Taxicab Confessions years ago.
there's already interviews and movies about them
My dad was a taxi driver for over 30 years, he built his own taxi company & had a bunch of employees, but he still went working himself because he was used to it. One morning he came back home & his face was full of bruises because someone tried to rob him. Another time someone was aiming a pistol on his head while they were driving. Thank God nothing really serious ever happened to him, but the job itself is very very dangerous, especially if you work the late night shifts.
Jesus. I did food delivery for a while and I was never, ever treated this way. I wonder who the hell she was working for.
It obviously wasn't a job She could handle. She wouldn't be doing delivery driving in the first place if she wasn't already low on cash and nobody else would hire her.
Not really who you work for it's more the areas.
My uncle got shot at, damn near stabbed, attacked ect as a pizza man
It Depends where you deliver. Some nasty people order only to rob, Rape, kidnap and torture the person delivering their food. It's a shitty world out there so just cuz you haven't experienced it doesn't mean it doesn't happen.
I am a female food courier - this woman is a drama Queen. I’ve been delivering if you want to include pizza since 1993 in suburban and urban ghetto areas. Nobody is changing their tampons in the street.
I always thought, even before COVID hit, that these guys are angels. Amount of times their service allowed me to eat while I was sick/preparing for exams/writing my thesis is uncountable. And during this pandemic, I came to the conclusion that delivery couriers and doctors must get a huge monument to commemorate their service to society. Why would people abuse them is way beyond me
I am a female who delivered in Boston for two years everything she said is 100% accurate.
@@jacquir8331 didn't ask but ok?
It’s not hard to jump in a car and deliver food. Do u want a medal? I’d rather tip the chef that makes my food.
Why people can abuse them is bc they are not right in the head.
Lol I don't use delivery service because they feel like they are entitled to tips and bring the food cold most of the time this one time the guy cancelled my order after an hour of waiting lol angels? You wish buddy lol.
I've always felt a big amount of empathy for people who work for the food industry. Dealing with rude, toxic customers, low wage and the list goes on. I think a petition to pay these people more should be a thing because honestly it's one of the reasons why people in this industry are soo depressed.
The dark side of being a construction worker. I could write a book.
what are some , that can come from your mind ? 🗒
The amount of people that piss in unfinished showers or tubs or better yet bottles and then hide the bottles behind drywall only to be found later when they’re a full on science experiment. Piss everywhere you can think of and much worse.
@@tmargosian wtf
@@tmargosian whats the problem
Write it.
I feel strongly that you could have hidden their face in a less creepy way
I can definitely agree with this 🤣
i think it's part of the concept 'dark side..'
It adds to ir
I hate those masks
Prefectly fits her wirk ethic
As a female delivery driver myself I can attest to almost everything she said especially the fact that it is a male dominated industry and it is often a pleasant surprise of seeing female couriers
Regarding the payment unfortunately it is also true that the business often deals with payment issues to the point where you’re working more than you’re getting paid but on the other hand I enjoy working as a courier because you’re basically your own boss and decide when and where you want to work and how many hours also the fact that you get the chance to explore the city and doing you’re own thing as long as you do your job is also amazing as well
It’s very bittersweet I convince myself that it is just a job that I got to work extra hard for and that it helps that the job is pretty fun
Also Since working as a courier I’ve been tipping the delivery drivers everytime I can because I understand how hard the job can be so definitely appreciate the an insider is sharing the experience of millions of couriers around the world who’re dealing with the same issues 👍🏾
Okay, there clown. False accusations
Working for food delivery in Russia is much much worse. Usually around $5 per day. Support chats are silent, managers surrealistically toxic, tons of fines for even miniscule mistakes. But this is like almost in all low-skilled working environment in Russia.
It’s not a competition weirdo “ much worse” do you want a cookie? No one anywhere should be treated like this! Regardless of country.
@@bassssaasuuuup where did exactly my comment implied that I considered this situation "a competition"?
I always tip my Ubereats delivery driver. If we can tip the waiter for bringing food to our table, we can surely tip the driver for bringing food to our door.
You are a rare breed I guarantee
TIP IN CASH if you wanna be a real VIP. That way Uber or Amazon or whoever doesn't get any of it and neither does the tax man. I always, always, only tip in cash.
You PAY for delivery. You don't pay for food delivered to your table in a restaurant, hence, table service charge/tip.
@@kiradotee you just cheap 😄
@@kiradotee The delivery fee doesn't go to your delivery driver, tips are the only way we can make a living wage. Plus, we do more work than your waiter ever will.
People like you are the worst; luckily we can see whether you tip or not, so if your food comes cold or 30 mins late, remember; it's because the
experienced drivers skipped your order.
As someone with disabilities, thank god for all the delivery people.
Same.
As someone without any, thank god for that!
@@User0000000000000004 so edgy.
Throughout the last 3 years of the pandemic, I thank god for grocery delivery and takeaway drivers. I'm entirely homebound, and from all sides, the people delivering my food as well as others who judge me for using these services constantly think I am just a lazy student ordering food because they can't be bothered to go out and get it themselves - when in reality, I'm often bedbound, don't own a car and am medically not allowed to drive, and I'm too far away from anything (even with a mall and a gas station like 2kms down the road) for me to use my wheelchair to get there. I am so thankful for the entire delivery industry because you're not just helping people get a meal, often you're giving me back a tiny bit of independence or the ability to keep living.
They're often horrible/inconsiderate of people with disabilities tbh
These companies can also deactive your account at anytime for any made up reason. Like how some customers make a compliant that their food delivery was already opened, or didn't arrive at all, just so they can try to get a free meal. And because of that, some delivery drivers get caught in the crosshairs and are banned for life. It's not fair, and it still goes on today.
Goodness, I feel so fortunate that I did not experience this when I did Uber Eats. I have seen it a few times on RUclips.
That's gig work for you. That's literally what you sign up for. Uncertainty.
@@Itsfalcon9 Douche opinion
True, there are little shittbag customers BUT:
I have had over 20 customers lie claiming their food was not delivered. Not only did Doordash immediately clear all of them except one, but I have the addresses of every person who has ever done so.
So even though it never harmed my ability to work, I was confident thay if they did I would have enough information required to make them pay.
Hell, some of them I dont even need to know the address, I just remember how to get to their house cause I have lived in this city ky entire life.
I know someone who does that and brags about it 😣
This is the epitome of “let’s find the worst of the worst stories to paint a job in the worst light possible”.
There’s plenty people who food delivery has been an absolute god send for them and their families.
@@luchaluchalucha erm what?
This is the exact point of the video. THE DARK SIDE of food DELIVERY> that's literally what the assignment calls for. Finding people with dark stories to share. Not people with happy stories.
Read the title lmfao I'm willing to bet most people experience this in the industry
Antwan must be in mid management!
While this woman has experienced a lot worse than I have, food delivery is generally not a godsend.
Most drivers get tricked into losing money, and it takes knowledge and diligence to avoid losing money in this industry. Its not a job I would ever recommend, because unlike most jobs, you cannot just do it and make money. In fact, if you do it thoughtlessly, then you absolutely will lose money.
Other than the pay stuff, sounds more like the dark side of meeting random ppl.
Yeah but your living depends on that job and you get no benefits or job security at all
At least if you get abused in retail you have some systems in place
@Dave Velzen you are being very ignorant of the moment we are in. Maddly inconsiderate too.
@@rorschachozymandias2821 yeah but it’s true I talk too all my Lyft and Uber drivers they all tell me money is good but dealing with the random people isn’t worth not working
@@ackmandesu8538 yeah but for most people doing Uber, lyft, or food delivery is a part time side thing so it’s not as deep as this video makes it seem lmao
It’s not bad , she probably just has social anxiety issues.
I saw the mask and thought this was about bank robbers.
it says “food delivery driver” in the title itself no bank robbers here
It's for our safety
In a free and democratic world you have to hide your identity because your company will either try to get you killed or arrested. The psychosis of these billionaires is getting worse and they're not gonna stop. We all need to quit falling for collectivist ideologies and start fighting for the rights of individual autonomy and real freedom. We sacrifice so much to people who really have no justifiable right to control any of us because they can't even help themselves from living in fear from a capitalist system that produces and manufactures it to the population. It's a damn shame how blind a population can get and how easily they can be used to attack anyone who opposes oppression. Now is the time to destroy the narrative and to hold these criminal thugs accountable because the laws in place are not meant to effect those who rule over others.
Looks like a cheap Michael Myers mask
@@Riplee it has nothing to do with the mask looking cheap or not lol
I live a good 10-15 minutes away from our nearest town. I always appreciate the drivers that take the time to drive all the way. Never once have i ever had an issue with a driver
I always try to tip at least 20% every time, because I know the struggles of the food service industry and how shitty some situations and people are. Bless the food delivery drivers
I saw a delivery guy confused about where to go in my apartment complex. He was on the phone with a woman who was completely screeching at him and I could hear her through the phone. The dude's GPS didn't take him to her building and the numbers on the buildings were almost impossible to see. I helped direct him to the right building, but the look on his face. Oh my god. His long face reflected the depths of human misery. He had found himself so servile as to be yelled at like a servant, especially by people living in cheap apartments.
Customer service is absolute hell, but I've never worked a job where the interactions are strictly 1 on 1 like delivery drivers do. This allows people to feel more anonymous and be more abusive without other customers or employees as witnesses.
@KevKMaC Then you get fired and have to pay for the food that you did not deliver.
Problem not solved. Problem is now worse.
@KevKMaC Unfortunately with zero hour contracts they can tell you you are no longer needed for anything.
That is what they were made for.
To remove workers rights.
@KevKMaC you can get fired for any reason at any time, they will fire people based on bad customer reviews. The bad customers even lord it over your head that they will "get you fired" while they are ranting at you. They will straight up fabricate stories. And you have no one to turn to because you are employed by an app.
Thats why God created hell
If you live in a confusing apartment please dont order delivery, and if you do please tip or get le spat
We gotta get a dark side of nursing
Everything about it is dark. Nurses are human plumbers. Couldn’t pay me enough to do that job. 💩 🚽 💨 🩸 🧽🪣💉🧻🪠🦠🩹
my cousin is a nurse & has horrible depression from it . imagine seeing people dying every day
I think they made a show for that called Nurse Jackie😉
Teaching too
They can't handle the Truth
I eat takeaway more often than I don't and I've never heard any of my common delivery persons complain like this lady, in fact I hear normally the opposite, how nice people are and how well the tips and income can be.
I don't agree with the gig economy and I think that it's actually causing more issues than it solves but that's another conversation entirely. Stay safe delivery people, you're important and most of us are super appreciative of you all.
I have heard so many stories like hers….
When times were rough, I too tried working for the food delivery apps. That lasted about 2 months before I said, "this is bullshit" and went to find another job worth my time and effort.
You only tolerate what you want to tolerate.
we love a victim blaming king. Stuck up your own arse arent ya
Now interview mexican farm worker's in California they work for minimum wage. 60 or 70 hrs weekly.
Can we get “The dark side of being a Vice viewer”
Forreal.
I really try not to be but the algorithm hates me
Hahahaha
I am watching it and thinking who force you to work for food delivery if you think stand on your legs for 8 hours with brakes is better .
@@nolenhughes2464 same
I spent a bit of time sleeping rough on the streets last winter. In the early hours of the morning I went into a fried chicken place and ordered some food. Next to me was a female delivery person and despite her working horrible hours in a shitty town for next to nothing she paid for my food. I was grateful but I felt bad for taking it because I thought she's probably had a worse night than me. This video's confirms what I thought.
I've done every gig company and have had some interesting stories particularly doing uber. Some of what she says i can definitely agree with. The ability they have to shave hundreds every week from your pay is just a part of the job. I would have to complain about every single job cause either they short you on miles or shave your tips. At night when drive thrus are long, most restaurants won't hand deliver your food out front, you have to sit in the drive thru. Sometimes the drive thru will be full of delivery pick ups but at the front of the line is an SUV full of drunk kids who take 30 minutes ţ o get thru while the rest of the line are ready orders getting cold and losing money. Finally when you've reached the window your phone buzzes, there's a message, degrading as all hell lecturing you that they now have to go to sleep that they gave you ample time and failed to do the most basic task. Then they'll say i see that you messaged me that the line was long and in bold letters with exclamation points, THAT WAS 45 MINUTES AGO!!!, can you be any more incompetent, I don't appreciate you stringing me along with lies, the drive thru never takes this long. Hopefully you get your priorities together, people want workers who finish jobs not those who provide excuses. You failed. Better luck next time. Then your gig company pays 50% so you just made $3.50 for 1 hours work. That's minimum wage in the 70s
In our country they prioritizd delivery foods more than walkins hence no cold food
Maybe shit’s different in the UK but I’m a food delivery driver and other than the waiting and occasional annoying out-of-the-way drive I actually enjoy it. People are nice as long as you bring then hot food. Makes me sad to see people having such awful experiences.
My boss at my job does it literally just to get out of the house, not even for the money.
It's very different in the uk. Not saying it's all like this just remote areas
so what is this lady’s accent? she sounds British to me.
@@Elena-er7zp deffo english, somewhere up north
@@paddyb5641 yup Guernsey I think
I once had a food delivery app, but got rid of it because I was spending to much money. Never had a problem with delivery people, they just hand me my food and I thank them, my girl was once a food delivery driver and she would share her stories about people being rude to her and I would get so pissed off. Hope all you food delivery drivers are having a good day..
That's the bad parts to any job or gig that has to deal with customers, sometimes you get the nice ones and other times you get the cranky ones.
Thanks. 👍 Thankfully, most of my experiences have been good ones over the years.
I can imagine. I would be so pissed
Where do u guys live? As a delivery guy, my customer are all nice to me
@@axl9562 nyc
I am so sorry you went through this. I am so sorry you were made to feel devalued as a worker and as a human - that is so sh*t. I hope you can start to heal and I hope you can find a safe place to work.
Alot of People have no idea that without the so called low pay workers society would end! I fix power lines, good look if we strike! Road sweepers, cleaners, cable workers, delivery drivers, factory workers, Maintenance workers, supermarket workers the list goes on! During Covid lockdown my 16 year old with his weekend job stocking shelves suddenly became incredibly important. When we realize our importance and stand together the impact will be far greater than anything this generation has ever seen.
Food delivery drivers are now in the witness protection program.
hahahaha
lmaooo
I mean... like yeah? Duh...
🤣🤣🤣🤣🤣
I do my best to make drivers' lives easier. Meeting them outside before they call so they don't have to wait, generous tips, saying thank you, and the most simple but imo one of the most important, just being friendly.
Bless you bc that’s my pet peeve when I’m delivering food. it’s like really u can’t meet me outside to get ur food and u know u have xtra security on the doors.🙏🏾
Lol meet them outside so THEY don’t have to wait? If I meet them outside it’s because I don’t want to wait. They waste so much time that your food gets cold while they’re looking for your house. If I have to chase them around my neighborhood outside to catch their car, I might as well drive and get the food myself, and on top of that they expect a tip too. I get that it’s a tough job, but remember, customers are paying higher prices for the food, then are charged extra for a service fee and another fee, and on top of that the peer pressure to tip. It’s not like they are doing all this as a favor for free, so we have to go above and beyond to thank them. If these companies are making their jobs miserable, it’s not up to the customer to compensate for that by doing extra work.
love you
I can totally sympathise with this woman for her bad experiences but as a DoorDash driver in Australia, this has not been my experience at all. Pay is fine considering how straightforward the job is and in Australia tipping is not expected for wait staff so as a driver I don’t expect tips either. It is definitely not a stable stand alone income but as a side hustle where you can choose your own hours, it is pretty good. Also because of COVID, most people want contactless delivery so you don’t have to deal with customers much anyway. And the ones I have had direct contact with have been nice and friendly. I’m curious to other Australian deliver drivers if your experience has been positive or negative?
Hey Freya, I'm an Australian dasher and have done about 150 deliveries, all been with no issue from the customer side of things. Only problems with the restaurants themselves, maybe being too slow to prepare the orders...
I'm kinda late and I'm from the US and I've been dashing since 2021, and although I have encountered some nasty people here and there, the overwhelming majority have been respectful and nice. I guess it depends on location but I've personally never had any issues with people like that. most people I've brought orders to aren't crazy psychopaths, or at least I hope they aren't. some tip nothing, while others tip so much to the point where I believe I dont deserve all that money either.
As for the woman in this video I would say cases like these do happen but they're really not as common as you'd expect. I know my case could be an exception but I'm not alone either. most of us have decent experiences out there
I've been delivering for Uber eats for nearly 2 months Monday to Friday, sometimes weekend, I've had mostly good interactions, the weirdest thing that's happened to me was whilst delivering, was during the morning hours, I delivered to a man who was completely naked. In this line of work I like having a good smile, be friendly with customers and show good customer service, to hopefully get a tip. When I greeted him he didn't say a word, I handed him the food, he didn't say a word, I said goodbye have a nice day, he didn't say a word, nothing, must of been a bit embarrassed.
Aside from that, most people are pretty nice and are usually happy when you arrive because you bring their food, occasionally you get the quiet types and sometimes nasty vibes, sometimes either the business or customer, or both, deem you being late for pickup, it's sad when that happens especially when you've just started your ride (logged on) and realise nobody in the area was there to pick it up. But yeah, mostly good. I enjoy it. I will say I have only seen 1 female food delivery driver and about 50 male drivers in my area.
"must of been" Must of? That's how you think those words are supposed to be arranged? You MUST OF left your phone at the restaurant? A bird MUST OF pooped on your car's windscreen? MUST OF????? Some people's stupidity astounds me.
@@User0000000000000004 Interesting obsession you have with policing language, especially in a RUclips comment section of all places. I'm from Australia, we say things different.
Worked pizza delivery while going to school. Delivered to some questionable areas late at night that didn't feel safe. Been threatened, been verbally abused by drunk customers. Thankfully never assaulted or robbed, but I know others who were. You're more often than not delivering to someone who had a shitty day, who's too tired to cook, they're hungry so they're grumpy and you simply exist as a target of opportunity for their frustrations. It's a demeaning job because people look at you like you're bottom rung, and it's like you basically start to internalize it.
I was thankfully able to move on from that and start a career in the field that I was studying in, but it took a good year to mentally move past the delivery job.
I needed that “they’re grumpy and you simply exist as a target of opportunity for their frustrations “ part for a completely unrelated instance in my life. Thank you for that.
@@user-qx2kh7fp4p same here..
I work food delivery and have for 5 years and it most definitely is about 90% the area and 10% the people you work with that cause the issues. I love the area I’m in and I have many regulars who tip very well. Having good customer service is huge in making more money. Idk about y’all but I make almost 3k a month on 40 hours a week doing it.
@@justinlafollett9001 liar.
@@Kumari_44 I’ll send you my pay stubs lol why would I lie. I’m not trying to stay in the industry because it destroys your vehicle and you have to work long hours and be fast and productive to make that kind of money.
I work part time as a food delivery driver in California. Once it gets dark, this job is not for women. For personal safety reasons.
Everything bad that can happen to someone is more likely to happen to men than women, apart from Female-specific cancers/diseases of course.
@@Atlassian. absolutely. Most if not all life threatening jobs are held by men.
@@captainjosue Yes, life is dangerous for everyone. My original point was to raise awareness that it is dangerous for men to do the job after dark as well, and that telling women that it is more dangerous for them is dissuading them from doing that job under false pretenses.
@Josue Cano I agree. I worked Uber Eats during a time when I was so depressed that I did not want to come outside until the sun went down. I would just make deliveries and drive around all night. One night, a younger guy tried to get me into his apartment. I had no idea where I was, nut got away and made it home safely.
I live in not the greatest neighborhood in California but even when the sun is down I still need to make that money. Unfortunately, living in California is not cheap which means we have to make sacrifices to make ends meet - even if it involves risking our safety just to make a decent wage. People disregard the fact that delivery drivers have to make many other sacrifices. Not only that but we're paying for gas out of pocket and dealing with traffic just to name a few, yet people still feel like we don't deserve tips or respect 🙄
I've had the same experience with neighbours over my life. They never abused my partner being a man but wait to get me on my own and let rip on me. Every time it in rages him. He'll approach them if it's really bad, the rest of the time they get away with it. Being a woman makes you a target for all-sorts. Nevermind folk coming on to you aggressively, I never get in a taxi alone in Nottingham were I live, unless I have a woman driver. Most drivers are creepy and ask things like are you married? Do you want to get married? And other creepy stuff. No wonder the women here are rock hard.
I’ve been a food delivery person on and off for 5 years. Not a single problem she spoke about except the unsafe area cancellation has applied to me or anyone I know in the industry. I’m not saying she’s outright lying, but this is not most people’s experience in the business. So don’t feel bad for ordering delivery food lol, we need the money (and tips please :))
literally you're so right tho!!!!
Next one should be the dark side of owning a hot dog cart
Definitely no dark side to that
Hot dog hot dog hot diggity dog
The dark side is people eating the crust off the ketchup bottles
Samus good god 😳🤢
Lmaoo
If a KFC wouldn't let me in to use their bathroom, I'd just piss on the front door I think.
if you wont let me poop in your toilet, then the bushes out front will have to do
That’s what I do whenever I m at gas station or other business and say they don’t have a washroom.
Shes stupid for thinking shes a staff of that restaurant just because she works in food delivery tho
It would probably improve the ambience.
@@leckg7767 it's stupid of the restaurant to turn someone, working to deliver *their* product away from a basic amenity
I'm not at all surprised that it's the KFC employees who sexually harass her.
She's got that Oakland booty going on
Vice should do one with "The Dark Side of working in the retail industry" - now that would be a hell of an interesting video.
here in Brazil, I worked delivering food by bicycle through Rappi and this situation of needing to go to the bathroom also occurred to me. As a man, I was able to settle with a bottle of Gatorade. This job is very bad.
And lots ofpeople dont even respect you guys as workers, its like you deserve to be fucked because you didnt find a better job or something...that is insane. I have mad respect for delivery workers because I know we need each and every one of them.
@@kisham2725 duh as if it's not free. I could go to any fast food or cheap end or medium end establishment without even ordering food and yet I can use the comfort room LOL I even abuse their hand soaps and tissue to my liking.
Does it pay enough?
@@romella_karmey They obviously weren't allowed
“This job is very bad.”
Yeah, seems like Brazil is very bad in general..
When you have to wear a halloween mask so you don't get fired from Bite squad
lmbo!!!!
I thought it was an Elon Musk mask.
That's unfettered capitalism for you, we've (many of us, but sadly not all) have had enough of it here in the U.S. .
@@tobylangdale95 🙄
🤣🤣🤣🤣
I survived working for Postmates in San Francisco on a bicycle for over 1 year before they Really started shafting their "Contractors" ( Employees). Every moment was one where I could have died, been killed or beaten & robbed. The best I could hope for was that half of the the customers would be generous and leave some tip and I was lightning fast and would "crush" maaany jobs 10 - 12 hours a day straight.
Not everyone survived.
My math teacher unfortunately had to take uber eats as a side hustle due to being criminally underpaid. He has told us some of his experiences driving late at night after a day of teaching. One of them including accidentally picking up orders for some of the worst parts in town, sometimes completely shutting off the app after delivering the order to not get requests in those areas. One time he literally had a gun pointed at his head while in his car, and he just sat there and offered his credit card, because that was all he had. Fortunately they left. But this industry is horrible and not worth the $5 job.
I once caught my uber delivery driver eating my meal in his car lmao man forgot he had tracker on 🤦♂️
‘forgot he had his tracker on’ you do realise there is never an ‘off’ or ‘on’ button? and that we know we are being tracked because it’s an app feature?
Lol almost got caught last night eating some dudes Wendy's, how did you catch my mans tho?
I never order anymore through delivery service for food just for that reason
*Things that never happened for $500*
@@jackstraw262 I'm a delivery driver... Been one for a long time... I don't do it... But I've seen it happen!
Any business that pays low wage and relies on us to pay their wage as “tips” is a damn business that shouldn’t exist. Yes even waiter/waitress jobs there hourly should be way higher.
Finally someone with a thinking brain!!!
Luckily we got a decent minimum wage here that applies to (almost) everyone
Thats why we dont tip in norway. And when we travel we usually over tip screaming take my money but dont piss in my food
I think the Supreme Court of Canada ruled that delivery and cab hire platforms should treat drivers as employees and provide them with benefits as opposed to contractors. Many were against it, because that meant it would take away their work hour flexibility.
No actual bartender or waitress wants a higher hourly wage because their wage should ideally only cover taxes on tips in America. They only make a wage from the restaurant if they made less than minimum wage for the shift. If they make wages then they won't make tips which vastly outweigh wages. Stop speaking for an industry you don't belong. Talk to your bartender instead. You will find they don't want you changing a thing.
Another piece of the Dark Side is. These companies can also deactive your account, even if you canceled too many of your orders, and you've been waiting there for over an half an hour at the pickup.
I worked as a beverage delivery driver in Germany, overall the working conditions were quite a bit better (as we were proper employees) but what the interviewee says about people not considering the labor that goes into these sorts of services holds true regardless. That was very noticeable when it came to customers showing any sort of appreciation either verbally or as a tip (not saying I expected tips to begin with). The more 'working class' a customer seemed, the friendlier they tended to be and on average they tipped better too. The more financially well off a customer seemed, the less they tended to treat me on an eye-to-eye level, they ordered more (which meant hauling more crates, usually up several flights of stairs, for me) and tipped less, if they tipped at all.
Die Flaschenpost?
@@bpeper1365 Durstexpress bevor der aufgekauft wurde.
I did deliveries for 3 years I had a handful of bad experiences. But 95% of the time I felt safe doing the job.
Yea right?? I dunno where she was delivering tho👀
I had one situation in a hood area but I was on my ps n qs. Im not that much a suburb dude lol
I’m pretty simple, I just order my food and most females that give me my food. I just take my bag and thank them.
Yeah I’m aware that being a female doing this job you put yourself at risk sometimes so I’m really professional and kind with them
Yea why do people hav 2 make sexual or malicious comments! Just evil!
Yeah I feel for them with what they must go through. As such I give a generous tip to give them a good delivery memory.
Women. They’re called women.
@@PinkLlamaGrl why u so butthurt the premise is the same
I do deliveries and I can hand on heart say I've never had any type of horrible experience with anyone.
Ive had maybe 15 jobs in my life. The easiest, hands down, by far is UberEats deliveries. I love to drive though, and I love working when I want, and sleeping when I want.I hate having a boss over my shoulder. I hate dealing with customers all day, a little interaction is nice though. The pay is better than many seem to think as well, if you are quick and put in heavy hours. That said, I am a 34 year old male. I've done almost 2000 deliveries and had _maybe_ 2 or 3 rude customers, and it was mildly rude comments/texts like "are you coming??" because I was finding parking in Vancouver rush hour, for 1 or 2 minutes heaven forbid. Clearly a different experience for women in UK.
I’ve been doing Uber eats and haven’t experienced any of this whatsoever, I’ve loved my experience. But I respect her experience and I’m sending her 💕
Yea same. I work in a safe town though. And I have pepper spray. So far I haven’t even been rude to. 😀
Probably depends on the area you're delivering as well
I totally respect delivery food drivers! They have a hard job. As a working mom with 3 kids we depend many nights on Waiter or some other service like that. I also try to split the tip between cash and on my card. So they don't have to claim all of it if they don't want to. Thanks for all you do it's much appreciated!
Sending her what? Absolutely nothing at all? Ah, yes, I'm sure your nothing at all will be a great help to her. But what's REALLY important here is that everybody know you are a good person and that YOU feel better about yourself for sending the absolutely nothing. Can I be your friend? I want to worship at your altar. You are the greatest human who has ever lived. You're my hero. Please, don't ever change.
Yes same here I’ve never had this experience while doing Uber.
I've been a delivery driver I know your pain retail is also fucking awful
You tried telemarketing? If you lived near me I would hire you as a part time maid. Looking for one now.
I've delivered food on and off for many years. Have only been yelled at or called names once by a drunk, mentally disturbed person. I never receive abuse.
This series is quite the eye opener
Amazon is close to being like this towards their drivers. They say safety is priority but once things get tight they seem to push us along and care a lot less about rules and safety.
It should be a rule for Amazon in unsafe areas. No deliverys pass 12 pm. Before the hoodlums come out. Go in early when everyone asleep or just getting. Up. Get in get out.
I used to be on the helpline for the drivers and it sounds like a terrible job. They have to pay for their own petrol, have to go in all manner of dodgy areas in all weather, down dangerous country roads etc etc
As a dasher I can say that training isn’t needed at all as I didn’t receive any myself and felt completely fine if you have a functioning brain. Go get food, find customer, drop off. We literally get to choose yes or no on every delivery so just avoid the sketchy neighborhoods. As far as “labour” is concerned, the mileage, store and address location and estimated completion time is displayed before you accept so… we literally sign up for it… and as far as peeing is concerned, DoorDash allows us to place ourselves of unlimited 45 min breaks at any time (other than mid delivery, duh) so just break out, drive to a gas station or food market which remained open… just critically think for half a second… I have to add that during lockdown I personally have had issues with restaurants rejecting bathroom access but to insist that you ARE “staff” is just ridiculous. We ARE and even file our taxes as Independent contractors, this isn’t an oppressive term used by the restaurant giants to smite us down. It also makes sense that they would not want to expose their employees to delivery drivers of all people mid-lockdown. The victim mentality is just appalling.
Right. I do Uber eats. What would you need training for. Get the food and deliver it. It's not rocket science.
@@cathyizzo7886 yeah i honestly enjoy it.
Someone with a brain
Which is all fine and well, but that does not mean you're experiences or the experiences of those around you, are the same as those of every other person doing that job globally.
Talk about needing to think critically...
@@kevlarburrito6693 With the exception of the sexual harassment encounters, which are just blatantly horrible, every other issue they spoke of was self inflicted. You can’t dig yourself into a hole and cry “woe is me!”. For example they say that they feel that they are being “punished” for trying to feel safe because they loose their minimum pay, yea no. You loose your pay because you did not complete the service you committed yourself to. I even mentioned several methods on how all these “problems” are completely avoidable, yet you decide to make an edgy retort instead, you bulletproof wrap. People can’t expect to remain ignorant and lazy yet demand to be entitled to the empathy of others as well as the fruits of labour that they did not earn.
I use to be a manager at McDonald's. And one thing I truly notice is the people that we dealt with that were rude we're taking out their life problems on us this happens to a lot of food service people. My best tip for someone in the food industry let's say they're being rude cuz they got to wait one thing that always shuts them up and say hey I wanted give you fresh food cuz I didn't want to give you old product that typically 99% of the time shuts them up. But for the customers that were rude to my employees I gave my employees full discretion to stand their ground and I backed them up every time
She is right. Worked for Door Dashers here in US. Many men want more than their food. U have to explain to the company when u get a order that is miles away u must tell them the miles there and back right after you are done. If u dont u wont get the money for the miles. Glad i got a reg job before covid hit. Good to make money during covid but there were so many Dashers they would fight for each job.
This is literally every blue collar job out there....
Not every blue collar job has nowhere to go to the bathroom. This makes the situation more dangerous and downright intolerable for women. I know it's also terrible and disgusting for blokes too, but not having anywhere to change a tampon? It's barbaric, at least Primark and Tesco have restrooms.
I’m a bin man and got suspended over lockdown for needing to piss on the side of a motorway due to everything being closed
Women just discovered them
@@chickennugget3325 maybe because you’re an independent contractor and responsible for choosing your deliveries and where you go. There is no building based for DoorDash, it’s just you in a car on an app. 🤯
@@mmcfadden21 so? Even if they are independent contractors, it's not like deliveroo are a small business, they have thousands of employees. Making sure your employees don't have to piss on the streets is quite a low bar to have to reach.
I ALWAY RESPECT THE ONE WHO BRINGS ME FOOD... ALWAYS !!!!
i’ve had friends that were delivery drivers and most of them loved it. they made decent movie. got to drive around all night and listen to music. sometimes people would invite them in to get high. this was a couple of years ago though, so maybe it was safer then. sorry she’s had such a horrible experience. please stay safe out there.
These are the stories of people working in developed countries,imagine being born in a third world country where no onr gives a damn about your rights and have to work this job.trust me this is nothing compared to what i have been through..😥
this is a certified hood classic
Bruh moment
true
This comment is trash, not an all star.
🤬🤬🤬
Racist
I always wonder if they clean that mask after every person wears it.
Vice should do an interview with a Phoenix Arizona resident about the dark side of seeing people repeatedly picking their noses in traffic. 😯😯😯
I did food delivery in my early 20's in college. I only experienced one incident that was scary in the 2 years I did it. And it was really quite scary. I was in a complex, knocked on a door and a man came around the corner demanding to know what I was doing. I explained I was delivering food and he just told me to put the pizzas down. I thought I was being robbed. I was 20. Turns out, I had the wrong apartment number on the ticket and he was mad about that. Instead of explaining himself he just kept demanding I put the food down. I was about to run when he finally said he would go get the money.
That all being said, this company particularly sounds awful to work for.
Part 2 The dark side of working as a walmart greeter
💀☠💀☠
The ways she's speaking makes it sound like the dark side of being a female delivery driver
if you don't like it just quit, as simple as that. the company doesn't care
I deliver for probably the largest pizza chain and they pay the bare minimum wage, when fuel prices doubled they continued to give us a forty cents gas allowance, during covid they raised their delivery charge to $4.99 and drivers don't get one penny of that, did I mention I also deliver in the worst neighborhood, you can't even call it a neighborhood it's downtown inner-city ghetto and somehow I've managed to not be robbed for 6 years now. The only reason I stay is because they let me have time off to tour with my band, not many places will allow employees to miss three months out of the year.
Imagine being a cab driver working the night shift. Picking up people drunk as hell and high off drugs. It's scary.
That's what my dad faces, people are so unnecessarily rude to him
@@randomfemale4322 they try take advantage of you if they realize you are an immigrant and cant speak english well.
So true. It takes a toll on you and during early pandemic it was hard to find a bathroom, never got time to eat and pull extra long shifts. We need laws to protect drivers.
As a former pizza delivery driver I have been called names like sexy and hunk. I’ve had milfs take me in their homes to “pay” for their pizzas. I’ve been robbed and shot at multiple times and even been murdered twice.
No that’s all a joke. But I was offered some drugs by a stoner couple once….
😄
I doordash, I have never had a bad delivery. Im female, young and also in a bad area, if you want to feel safe get a weapon, attend a self defense class. Maybe choose a better company?
Or maybe learn to drive better, bring food in time and not screw up people's orders
In the UK, self defense isn’t allowed and a butter knife is a weapon.
@@dkrappenschitz9513 just bc you’re pissy at delivery drivers doesn’t justify you saying they deserve physical harm to come to them. That’s fucked up.
@@bluesira nobody does physical harm. This person probably didn't get a tip, or got a lower rating on the delivery app.
We're living in the era of false accusations
When are we getting the Dark Side of being an Ice Cream Man?
lmao
That could be really good lol
Mr softy and the iceman connection
Already did that, go watch the idubz vid on the ice cream man
That is true in my country they use ice cream man disguise to kidnapp kids
PLEASE make more Informer videos!
- Sincerely, everybody
I’ve done both Uber eats and Uber driver and thankfully have not had a terrible experience. If you are chill and respectful most of the time it’s reciprocated back, unless all your riders are completely wasted, then sometimes you just have to be understanding but still cool and collected. The whole point is to get people home safely that’s why I still do it on the side.
The dark side of being a kindergarten teacher
In this covid era? You guys literally my hero...
Delivery drivers probably spread the virus to at least a few dozen million people.
The WORST idea, let's send someone around to many places in a row.
At my workplace for months delivery drivers couldn't even approach within 50 feet of the entrance, too risky. Drop the package at the sidewalk and go.
But, that's critical infrastructure for ya.
@@RobertMorgan doubtful, covid doesn't transmit off of surfaces that well. Much more airborne spread.
Its covid not fucking black death😑😑 Chances of dying from covid is equal to 0 if your under 70 and your healty. Covid is probably amongst the least dangerous viruses out there.
@@RobertMorgan valid points....virus could spread anywhere we never know...it really back again to what the community and goverment have chose for the best practice followed with safety protocols...well in reality...there's no safe options....there's gonna be always someone to be put at risk....
@@O-townplaya tell that to the kids of the woman I know in her early 40s who died from covid last year
I'm a food delivery person with Deliveroo/Panda etc. in Singapore, I'm just lucky I haven't gotten any horrible experiences like her and I feel really bad for her. Most problem I had was ridiculously long cycling distances. I wish her all the best in the next job she does...
Tbh chinese asian peoplr are nice with westerns but never nice with other asians
Quite dark, thanks for sharing
"This job has broken me."
Spoiler alert: that is every job.
Right this is such a joke to me
Not really, I love my job and I’ve been at it for 15 years. These kind of videos are shocking for someone who has had the privilege of always working of what they love.
I've been in my job for 10 years and still love it.
@@LupeJelena shocking? Lmao grow up
@@LupeJelena really? Where, generally speaking, do you work? Are you the sole income provider?
Bruuuuhhhh I've done doordash for a while now and just know that the area you cover is really indictive of how people react. If you're delivering in a sketchy neighborhood just be prepared for the sketchy circumstances. Other than that,I've been doing really well with the nicer areas since they'll also tip you well.
exactly
Adult!
I've been doing doordash for about 4 years in over a dozen major cities and I have no clue what this lady is talking about. It's all very straightforward: drive to store, pick up order, drive to house, drop off order. Most people are either nice, super nice, or you don't see them because it's no-contact. There are a few issues you run into but my God they're nothing like she's describing.
@@philosophicalharmonics3470 Especially in 2021 ,aren't most deliveries no-contact ,why is she interacting with these people
@@philosophicalharmonics3470 I think Vice paid this woman to come up with a bullshit story they wanted to tell.
Oh my good so I picked food. I delivered it to the customer then it turned out to be wrong. The customer then called the restaurant. It was a horror.
my gf's been doing this for years and never had any issues. A few assholes and bad/no tippers but has raked in the $$ better than any other job she's had. SOMETHING is wrong here. It's either her attitude/ energy OR it's the area that she delivers in.
This is why I try to tip every deliveroo driver, and speak to all of them with gratitude and respect. The bit about the bathrooms is just brutal. 😞
Yeap. I worked with UberEats support, and the policies are fucked up. We can't do nothing but tell bad news to the delivery persons.
Great content
the disguise is so GrubHub doesn't try to send any sicarios after her.
I was a food delivery person. I wish they asked me to speak on this because I have a LOT to say.
Write some here please or make u tube video
I feel so bad for her man. I’ve been delivering for instacart and more recently doordash since the pandemic hit in order to pay my rent and get by, and I’ve only had a handful of rude or unappreciative customers. I consider myself lucky I guess, maybe it has to do with location also, but this is so obviously just unacceptable behavior towards someone who’s only purpose in this case is being there to help you.
I was a food delivery driver for a year with Uber and it was nothing but totally smooth and easy. Typically customers were lovely. I had no training either but thrived under that
Tbh this just sounds like whatever country she’s in is awful
My foster mom is a high school math teacher. She told me she doesnt drink any water or liquids during the day when shes at school because she doesnt want to have to use the restroom. No matter what I say to try to convince her thats horrible for her health, she wont listen to me.
Driving late nights listening to music with minimal human interaction is great. No traffic. I like the Flexibility. I have more time with my kids.
You do understand how unsafe it can be for a woman to do the same?
@@madhusree1472 THANK U
@@madhusree1472 not really. Statistically men get assaulted and killed more than women do. The world is dangerous for everyone.
I too work in nyc and drive for uber and DD at night. It's less traffic and just as much $ BUT I got pepper spray, torches and 2 pocket knives that I'm NOT afraid to use. I also stay in shape in case I gotta sprint to my car.
@@99xara99 if you include prisons, men are sexually assaulted much more than women. The more you know...