BlackBeltHelp Overview - State-of-the-Art IT Support Services for Higher Education Institutions

About 20 years ago, BlackBeltHelp was founded by Education for Education, developing our first contact center around the needs and desires of our development institutions, a culmination of private and public two and four-year colleges and universities. At BlackBeltHelp, our mission is to provide the best CCaaS and AI-powered CX Solutions to Higher Ed institutions in Massachusetts and across the US. We are committed to empowering students to maximize their educational experience, delivering higher satisfaction rates while reducing costs and increasing service availability for faculty, staff, and students.
Some of our AI-powered innovative solutions include AI Voice & Chat Bot, 24/7/365 IT Helpdesk Support Services, Student Services Support, AdvisorAssist Desktop, Engagement Messenger, Classroom Emergency App, and more. Learn about our products and services in detail at www.blackbelthelp.com.
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