ISTQB Test Manager | 1.2 Test Planning | Testing Process | ISTQB Tutorials

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Hello Friends,
This tutorial will drive individuals about the 1.2 Test Planning of Chapter 1 - Testing Process of ISTQB Advance Test Manager Certification of ISTQB Examination.
This series of tutorials will help individuals to prepare for the ISTQB Advance Test Manager exam. This series consists of ISTQB Syllabus discussion, understanding, tips, tricks, and time management about the exam by Neeraj Kumar Singh.
Each session will be broken into simple topics and explained with the help of supporting material. Upon completion of a topic, a set of sample questions will be discussed to understand the pattern of the exam.
The topics covered in this tutorial are -
ISTQB advance certification,
ISTQB Test Manager Tutorials,
Testing Process,
Test Planning activities,
Responsibility of Test Manager in Test Planning,
Official Website: www.istqb.org
You can visit this official website of ISTQB for downloading the syllabus, sample paper, exam structure, etc.
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[@arunkumarmse]

Hi Neeraj, What is the latest certification available for test Manager? I found 2012 version. Is there any latest version coming up?

[@dimplesingla4220]

Hi Neeraj, Can you please explain why correct answer is C not D as they both look same?
A new retail product was released to production by your company. Shortly after the release it was
apparent that there were numerous problems with the point of sale application. This resulted in a
number of customer complaints and negative postings on social media encouraging people to take their
business to your competitor. You have investigated the problems and have discovered that the
production point of sale equipment is a later model than the model used in testing. The software
functions correctly on the old version, but fails on the later model.
Given this scenario, what is the root cause and what is the effect?
a. The root cause is the old equipment and the effect is the new equipment
b. The root cause is the customer complaints and the effect is the social media postings
c. The root cause is conducting the testing on the wrong version of the equipment and the effect
is the customer complaints and postings
d. The root cause is the software failing on the later model and the effect is the customer
complaints

[@ashu0720]

Testing done in qring version

[@harshal_saindane]

D. Software failing is a result and C. conducting testing on wrong version is the root cause, so the answer is expected root cause not the result. BDW I am also preparing for ISTQB TM