We are using the scanners in the college and we use 70% alcohol - never any harsh disinfectants, since they will damage the touch-screen surface. Same is true for the scanner camera - alcohol only.
@@ulrichkroener2784 i had to have my dentist reclean that surface cause i could smell fish on this thing when they put it close to my mouth 😡. I would ask them to have it cleaned in front of you
Calibrate the scanner or recheck the lab process this cannot be normal as this is the most accurate ios to date and check the finish line is actually visible on the scan and not covered by soft tissue
@@HenryScheinDental COVID or not - proper PPE is always a "Must". Dentist across the world have been wearing face masks for decades, so you reply is very strange to me!
Sorry to hear, that this is still uncomfortable for you. However - scanning can be interrupted at any time to give you a break and then continue in small increments.
Even 3shape trios scanner will do this and it too has in-built heater in it. It even has caries detection and comes wireless. I think this video should be deleted as it's too old for the modern emerging technologies
Don’t buy this product! My camera broke all of a sudden and their explanation is a loose connection inside. Now they want over 15000$ for a new camera event though my device is only 3 years old! The battery is also crap and has already been changed.
I havent the faintest idea how i got here, but this machine is so cool!
I am curious, could you scan small objects with a machine like this for 3D printing, that would be cool.
What disinfectant can be used on the touch screen?
We are using the scanners in the college and we use 70% alcohol - never any harsh disinfectants, since they will damage the touch-screen surface. Same is true for the scanner camera - alcohol only.
@@ulrichkroener2784 i had to have my dentist reclean that surface cause i could smell fish on this thing when they put it close to my mouth 😡. I would ask them to have it cleaned in front of you
I also see them edit after so you have to edit anything ???
Hello Marisa, thank you for reaching out. Can you please clarify what you are referring to?
Why isn’t he wearing a mask??
All my crowns that come back with the prime scan have a terrible fitting!
Calibrate the scanner or recheck the lab process this cannot be normal as this is the most accurate ios to date and check the finish line is actually visible on the scan and not covered by soft tissue
I just have one question for Mark:
Why are you not wearing a face mask? You are talking towards the patient's face, while her mouth is wide open!
Hello, this video was recorded prior to COVID-19.
Look at the upload date!
Probably his wife so it’s not a big deal. Lol
@@HenryScheinDental It's still nowhere near proper PPE. I'm assuming--hoping--that they're family?
@@HenryScheinDental COVID or not - proper PPE is always a "Must". Dentist across the world have been wearing face masks for decades, so you reply is very strange to me!
Some doctors say it is without the urge to gag... The creators haven't meet me yet... :/
IKR, same :))
Sorry to hear, that this is still uncomfortable for you. However - scanning can be interrupted at any time to give you a break and then continue in small increments.
HE SHOWED HOW TO SCAN BUT NOT HOW TO SET THE SCANER BAD VIDEO
No mask
Even 3shape trios scanner will do this and it too has in-built heater in it. It even has caries detection and comes wireless. I think this video should be deleted as it's too old for the modern emerging technologies
Don’t buy this product! My camera broke all of a sudden and their explanation is a loose connection inside. Now they want over 15000$ for a new camera event though my device is only 3 years old! The battery is also crap and has already been changed.