hai...how to establish importance and performance data from tourist satisfaction scale (strongly agree to strongly dissatisfied) survey? reallyyy appreciate tht if u can help us
I think if you want to measure the importance of (tourist satisfaction) the scale may be from (very low to very high) important to be satisfied. While the performance depends on the actual situation for (tourist satisfaction) and it could be also (very low to very high) satisfaction he/she received in that situation.
You can distinguish between importance and performance through your survey. This kind of analysis starts by building a decent paper or electronic based survey.
Median values as a measure of central tendency are theoretically preferable to means because a true interval scale may not exist. Please check the study of Silva and Fernandes (2011, p312)
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It's very simple and clear, and helped me a lot.
thank you! really helps me in my final year project!
+Agnes Soimin I'm Glad to know that.
thanks a lot!
thank you !
Thank you!
thanks
hai...how to establish importance and performance data from tourist satisfaction scale (strongly agree to strongly dissatisfied) survey? reallyyy appreciate tht if u can help us
I think if you want to measure the importance of (tourist satisfaction) the scale may be from (very low to very high) important to be satisfied. While the performance depends on the actual situation for (tourist satisfaction) and it could be also (very low to very high) satisfaction he/she received in that situation.
How can I distinguish importance and performance ? Plz can you share since the 1st step ? 😒
You can distinguish between importance and performance through your survey. This kind of analysis starts by building a decent paper or electronic based survey.
hi, can i use this model multiple variables
What do you mean?
I MEAN I WANT TO CREATE A MATRIX OF 4 VARIABLE BETWEEN X AXIS AND Y AXIS X AXIS IS CUSTOMER SATISFACTION AND Y IS BUYING BEHAVIOUR
EACH VARIBLES HAS SUB ITEMS
How to calculate importance and performance pls help
What do you mean?
@@hdawod i think that he's asking "how do i get importance and performance with the data obtained of the test?"
@@hdawod How can i give 95%level
Excuse me, why use median? Not mean?
Median values as a measure of central tendency are theoretically preferable to means because a true interval scale may not exist. Please check the study of Silva and Fernandes (2011, p312)
@@hdawod can you provide full literature from these?
@@hdawod Please tell me how to put confidence interval line because som of my values are falling on the median line
thank you!