How Hidden Fees Cost Americans Billions | CNBC Marathon
HTML-код
- Опубликовано: 14 май 2024
- CNBC Marathon explores how tipping, ‘junk’ fees and the hidden price of free shipping are costing Americans billions.
Tipping in the United States is on the rise and experts are calling it tipflation. The pressure to tip well in front of the tip receiver, before a service is completed, or in front of other customers makes a difference for many. After customers swipe their credit card, they're typically prompted with three large tipping options on a screen. With Americans being pressured to tip higher percentages and for more services, the question is, where is the tipping point?
Americans are collectively spending nearly $65 billion on sneaky fees, according to the White House. “It really seems like companies have become addicted to junk fees,” Lina Khan, chair of the Federal Trade Commission, told CNBC. Junk fees are making companies billions of dollars richer. “I think part of the reason that a lot of companies are doing this is that investors and shareholders really like it. It’s another way to pull in more revenue without really competing,” Rohit Chopra, director of the Consumer Financial Protection Bureau, told CNBC.
FedEx, UPS and Amazon make deliveries on behalf of retailers advertising “free” shipping. But, none of those packages are being shipped for free. The cost of shipping is becoming ever-increasing. Companies like Amazon, Walmart, Target and even Etsy benefit from economies of scale because they generate mass online sales. This puts them at an advantage to achieve bulk discount rates from carriers. Watch the video above to learn why free shipping is a myth, what it really costs companies to send parcels around the country and how it impacts consumer sentiment.
Chapters:
00:00 - Introduction
00:32 - Why Tipping Is So Out Of Control In The U.S. (Published March 2023)
12:46 - How ‘Junk’ Fees Secretly Invaded The U.S. Economy (And How Pres. Biden Wants To Stop Them) (Published April 2023)
25:31 - The Hidden Cost Of Free Shipping (Published March 2022)
» Subscribe to CNBC: cnb.cx/SubscribeCNBC
» Subscribe to CNBC TV: cnb.cx/SubscribeCNBCtelevision
About CNBC: From 'Wall Street' to 'Main Street' to award winning original documentaries and Reality TV series, CNBC has you covered. Experience special sneak peeks of your favorite shows, exclusive video and more.
Connect with CNBC News Online
Get the latest news: www.cnbc.com/
Follow CNBC on LinkedIn: cnb.cx/LinkedInCNBC
Follow CNBC News on Facebook: cnb.cx/LikeCNBC
Follow CNBC News on Twitter: cnb.cx/FollowCNBC
Follow CNBC News on Instagram: cnb.cx/InstagramCNBC
#CNBC
How Hidden Fees Cost Americans Billions | CNBC Marathon
Here in Japan, begging is illegal. Forcing employees to beg for money is unthinkable.
I don’t beg for tips. It’s society. My mother was a waitress when she was young and encouraged me to be one during school. The hours are flexible and the tipping makes it worth it. My mother always tipped well, calls it karma. I do the same when I eat out and I don’t even work in a restaurant anymore. Now that I think about it, servers are probably the main driver of keeping tipping alive. And how many people work in that service industry? Probably close to two million in just my state alone. So yeah 2 million of us are going around tipping in restaurants because that was how it was when we worked in restaurants and we believe in good karma. You don’t have to tip. Do what feels right for you.
It’s also illegal for foreigners to walk around without a passport in japan. LoL
it's pratically the same thing here in France.
here it's not illegal, but usually it's never asked (or sometimes just only for the americans tourists....) to give a tip, because we think we already have a salary to do our job
and so, if we give a tip it's exceptional only when the service is very satisfactory. and in that case we give only some coins.
@@MiddleAgedMillenialbh bvjhbv , 🎉 v😢zz
I was a bartender for 5 years. Never expected anything and most times got next to nothing with great service. Pick a different job if you dont lik it.
Tipping should be a option,not a requirement
Except waitresses don't get paid enough to deal with assholes
Technically it is an option, but one we're more and more aggressively shamed into participating in.
It's basically an extortionary charge to reduce pain intentionally served upon the customer.
They can go find other jobs. No one is making them wait tables @@samsonsoturian6013
@@samsonsoturian6013then don't work as one? Jesus, we have other minimum wage jobs and not just being a waitress.
It is optional
I hit that custom tip and add 0 so quick fast and in a hurry. I refuse to tip when no real service is provided. It should not be the customers responsibility to make up for the fact that their employer is getting over on them
This is an embarrassing statement truly
@@moonpie3080nope! She’s not pleasing you or the likes of you. 0.
💯 😅
I love that 😂
Tip or donation? Some people like to give
The fact that you have to “tip your mechanic to ensure your safety” seems like a serious problem.
Yes, screw that they get enough money out of me
Pathetic attitude from Americans. Makes me want to puke. Hate tipping and then encourage all the toxic practices in the name of safety.
But who tip their mechanic
I was just gonna say that too😂 who tf tip mechanics? They are supposed to ensure the customers’ safety, otherwise they are likely responsible for the faulty work they performed.
That caught my ear too. She's talking crazy as if auto mechanics make minimum wage or less. Their wages/salaries are more than adequate.
We are a 6 figure income couple and had very little saved and not much cash lying around the preverbal".
'...don't have $500 for an
emergency" that was us. The big thing was debt all kinds of it, cars mortgage (although our home isn't a high price one), student loans for our kids, and of course credit cards.
One day we just got sick of being broke and went total scorched earth and became frugal overnight. Paid it all off, it took almost 5 years but now we have no debt and this year our savings rate is 50% on basically the same income that had us perpetually broke. So for us it is mainly staying out of debt and watching our spending, at first it was a real effort to save in our HISA and 401Ks but now it's actually fun watching our money grow. No car or vacation or neighborhood is worth being broke or financially unstable.
Congratulations on taking the steps necessary to get yourself out of the financial bind you were in.
Facing your medicine can be difficult. However, with commitment, you'll ultimately reach a highly satisfying place. It's all about the actions you're willing to take.
Your financial journey is truly inspiring, and I'm currently striving to achieve the goals you've reached. Could you please share some tips to help others learn and navigate their own paths to financial success? Your insights would be invaluable.
Samuel Peter Descovich that's whom I work with
I believe everyone could benefit from having a personal financial advisor. They can assist you in reaching your customized financial objectives at any point, ensuring you remain profitable.
Minimum wage needs to go regular wage for tipped employees. We shouldn't be paying for what their employers should be doing.
Shut up. Get drafted
It is in California and they still expect a tip on it anyways, so it doesn't matter
@@haroondaman7162Wrong. Many other countries don’t have a tipping culture… this culture was created by employers to push costs to consumers.. shame on employers
Always already been true in Washington. It solved nothing and caused even more problems.
What you see when people complain about tipped worked is the bottom 5% of tipped workers. In that case if tips + wage don't meet minimum wage, the employer must pay minimum wage. Most tipped employees prefer tips because they make $30+ an hour.
I just don't eat out anymore to avoid this. Unfortunate.
same. i don't like feeling the pressure to provide a 20% tip on a freakin coffee.
The only time I eat out is when I'm travelling. If I'm within 50 miles of home, I'm going to wait and cook my own food.
Frankly, 90% of the time what I cook is going to be better quality than I'd get elsewhere anyway.
Unfortunate for you. 🤣
Regrettably, the tipping restaurant industry can probably survive without people like you. If you ever want tipping to go away, you'll have to find a non-tipping restaurant to patronize frequently.
lol!!!You took my answer!!!! Same!!! It’s just a burden to go out and feel like me and my money isn’t really appreciated or valued!From a 6 figure household and obviously the point of me sharing this is that no one wants to be taken advantage of!!
It’s funny how they make it a worker problem when tipping was implemented to keep companies from having to pay workers
Safety is also a workers problem now, that prevent companies paying high to dangerous positions, they can just blame the worker is not following the safety rules, which the safety rules are written by people who never had to do the job.
Yep! Tipping culture has gone out of control!!! Employers should pay their staffs. It’s not the duty of the customers to pay staff wages, we have done our part, we have bought your product!!
I totally agree
Issue is the staff want tipping to continue. Many make $40hr or more with tipping. They'd never make that without it and no restaurant will pay a server $40hr or $50hr and no customer will pay the food prices that would come along unless it's a server fancy place. People try to lie by saying they only make $2 or $3 an hour without tip but that's not how it works. They have to make minimum wage regardless, whether a tip or not. Often some places are $15+ minimum wage AND tips combined. So many are making much more than they want to admit to. No one would ever want to make less money, especially without a degree. Issue for me is that so many people in the world work really hard in other fields and will never realistically make as much money per hour or get tipped, like CNAs, RMAs and paramedics.
100% FACTS@@CheapSushi
EXACTLY
Products will just rise in price to cover wage increases
Fees on Ticketmaster are almost as high as the ticket themselves now. They used to be $2. Thats what happens when you have a monopoly.
It’s always been a monopoly with controlled opposition
During the pandemic, tip culture increased like crazy. Now we got asking for tips on the self-checkout lanes at the groceries, just ridiculous.
pay people a living wage! problem solved.
Just say no. It’s a free country. Ask away.
What? I haven’t see that. No doubt hidden fees and junk fees are plaguing the US. But I have not seen a self checkout tip. I’ll look out for that though.
it is not the customer's responsibility to pick up the slack on the business' side. @@wesseldenadel2695
@@Isaac-ul8yz They're much more common in airports/stadiums. Occasionally you'll also find a smaller, unmanned mart that has a self-checkout that does this. It hasn't happened to the bigger grocery stores like Target or Trader Joe's, yet.
$4377 for 7 nights in a hotel. Emily from CNBC is living good 😂
Well*
At the bottom it stated “not ready to book yet” lol
Right! 😂
She's broke too. 😆
Init then complaining about 10$
The junk fees should be a simple fix. Just force companies to disclose a total price before checkout, especially online. We know it takes money to keep a business profitable but make it easy for us to compare and actually budget for a known price.
That’s what they do overseas. The price you see is the price you get💯
Same - the cost you see when looking should be the total, not the "before fees" total, especially if those fees aren't optional. It's really anti-competition to hide them until the end.
Here in Europe we rarely tip over 5%.If the bill is $14.40 we would pay $15. If the bill is $4.80 we would pay $5.
American servers don't want to do away with it because they know that if they made minimum wage and no tips they'd be making way less than before.
Its a catch 22 rn. They'd have to raise federal minimum wage to a livable standard get rid of tipping in the restaurant and service industry, or else you consign them all to worse 😮.
Edit: I think its better to pay a living wage, this is simply the most common argument I hear against banning it, here.
The one time i've ever attempted to tip in Europe the waitress chased me down to give me my money back... 🤣
Why don't you just pay $14.40 or $4.80?
@@takatamiyagawa5688 Same here in Germany. And rounding up is quite a common thing you do because people are used to that from paying cash - and often are still paying cash.
€5 instead of €4.80 simply is a nice gesture sparing the waitress to deal with giving the change in small coins. Both sides simply understand that as a nice gesture. But nobody thinks anything bad of it if you don't.
If service really was exceptionally good you can even go a little bit beyond mere rounding up for example to the next bigger coin size. Say €5.50 instead of €4.80. That would be a clear signal that you really want to thank them for good service that attracted your attention.
And if the service was not good - of course you give no tip.
@@E-the.islanderwhy is the default “ a little” extra.. why can’t it be a lot extra. Not everyone out here struggling and some people are generous… stop this narrative that if extra is given it should be only a little
The truth is I am going to restaurants less and less due to the rise in cost, but also because of the abusive tipping environment. I have gone only twice this year - once on my wedding anniversary and once during a trip. Even on the trip I chose to rent a condo that had a kitchen to avoid eating at restaurants. I don't do food delivery anymore at all. On the plus side I've learned how to cook a lot more types of dishes at home. These days I'm making everything from Indian dishes to my own bread at home. As for tipping for other services, that is just something I WILL NOT DO.
There is no principle or moral bonus points for not tipping. You are just not a generous person when it comes to the people who do their jobs that help your life… just say that but don’t stand on it like it’s something to shout or be proud of
@@moonpie3080 How can you say that he is not generous person? He is paying for the stuff, that's it. Now it's the responsibility of the employer to provide sufficient wage to his workers.
@@moonpie3080 My salary has gone up only 10 percent since 2018. Inflation at some restaurants is as bad as 40 percent since that time. Add on top of that the "tipflation". Sorry, but if I don't go to a restaurant I choose not to take on debt. It is just part of the many choices I force myself to make to keep my credit card balance at zero at the end of the month. I am not a rich person, but I will do what I have to do for the future of my family. If part of that is using some self discipline to not eat out so often so be it. I am also not going to start tipping for things like auto service or an oil change. The workers should be paid enough to do their job.
Great move! 👍
@@brianh9358 there’s no discipline in staying at a job where you’re wages have only gone up 10% in SIX YEARS!!! That tells me all I need to know about you and how your brain works. Conversation over
I remember asking the cashier at the take out restaurant where the tips go. He couldn’t tell me. Right then, I knew that the owner was pocketing all of those tips.
Put it in the google review
i owned a restaurant, we were not profitable .. so we pocketed all the credit card tips lol
@@_gatsby lol
A restaurant near me recently got caught doing something similar - the business was taking all of the tips and/or not dispersing them out to the staff properly.
we only hired from sober living, we picked them up, dropped them off, etc.. and they knew up front.. they were cool with it. It felt great helping people get back on their feet (the landlord started offering the girls dugs to hang out, we complained, so he doubled our rent and put us out of business)
@@Erin-rg3dw
The concept of tipping is absolutely ludicrous. I refuse to, and no, I can't be shamed into it.
Employers best start to pay their employees because I certainly will not. 😶
It’s not ludicrous. You’re simply stingy.
Only peasants say things like that.
@@moonpie3080that’s fine. No one should be guilted into tipping. How the system is set up is above her and skewed how wish it. No one has to join the foolishness.
@moonpie3080 That's between the employee and their boss. You see your boss everyday.
@@moonpie3080I hope you tip 20% at your McDonalds 🤡. Why should we even be prompted to leave a tip at the counter of a fast food line? Should we tip the vending machines too?
Simple: Stop tipping. Only if the service is acceptable, you tip, but never more than 10%. The most bonkers thing: I even was asked to tip at a self-checkout supermarket!
If I’m not sitting down at the restaurant, I’m not tipping a single cent. Initially, I was tipping all over the place but it got out of control. I’ve totally revolted and don’t care anymore about the workers.
Same, I'm done tipping unless it's a traditional place I used to tip. I also won't tip more than 20% I always thought that was generous and I feel sad that it's now looked at as a bare minimum tip.
Meanwhile corporate profits soar. None of these businesses pay a proper wage, then expect us to make up the difference.
Wild!! Booming business and looking for 35% from me. If I sit or receive a service .. 10%.
I am eating out less. I won't tip more than 15% for sit down service. I am done with tipping. These businesses are destroying tips in general and the service industry is going to suffer because of the greed of other businesses. People in the end will tip less or not at all and eat out less which will hurt the restaurant restaurant.
I has stopped eating out because of ridiculous tipping practice. I have even stopped takeouts all together.
Another reason why I love Japan. Tipping is considered as an insult to the server
I love that and I agree. It's saying you are superior to server or that they font know how to price their goods. Good on Japan
Stop this tipping nonsense. Tipping/bonuses is between the employer and the employee.
6:08 "I make sure to tip them well to ensure my safety" - just this one sentence shows how insane this is
I absolutely despite corporate junk fees. You can’t even compare costs for things like cell service because you don’t know what the junk fees are. I have heard of airfares that ended up costing twice what the stated price was because of fees. I am told concert ticket fees are outrageous. And don’t get me started on hotel junk fees.
Once my son an i witnessed a shuttle driver gets mad because she was not given a tip by a passanger, she was saying that helping them with their lugguage was not her job. I remember she was yelling that she will not be there when they come back. It happened at LAX airport. I felt like she should be thankful she got a job. People are just so entitle now a days.
You’re supposed to tip shuttle drivers from hotels to airports… that’s a common knowledge thing. Why should they be happy they have a job when everyone is begging to hire more drivers? Please stop telling working people who are SKILLED they should be “grateful” ☠️
@@moonpie3080totally disagree. They should be grateful to have a job and it’s a free country to get another one if u don’t like it. Entitled societies are the worst. The US now is one of the biggest socialist society in the world with little benefits for its citizens
A common knowledge thing? I thought tipping should be a choice? The problem with that is she yelled at the customer. And i will say it again that they ahould be thankful of their job! See the thing we’re missing in this society is to be greatful. People feel now a days to be so entitled! If that person thinks she should deserve a better pay then find another gig and stop harrasing people who chose not to tip.
And you should be thankful of no matter job you have! And do it with all your heart!
@@nursevinyl6185 i posture that it’s harassment and theft of services when a person DOESNT tip in a well known tipping situation and should be punishable by fines. Yea I said it. Stop being cheap and loud. If you’re gonna be cheap then be quiet and keep your opinions to yourself. Go get a driver from Temu. The GALL to tell someone who is LABORING that they should be GRATEFUL for the opportunity to do Labor is disgusting
I have worked in the food industry and I used to make something like 2.45 and hour and would totally depend on tips. It's so annoying these huge companies guilt is into paying a decent wage to their employees so they can get rich and guilt us into giving more. I carry cash on my now. I tip where I believe tipping needs to happen but I refuse to line corporate pockets. It's to the point where I just don't even go to some places now and we are the only ones that can stop this. You vote with your dollar bill, every time you pay for something. Make it count
What state are you from? Move to Washington state $20 min wage
@@r4rasa ask a server where you live how much they get paid. Waiting tables is another ball game.
@@jessewintermute8031 I was a banquet server in Washington state. I got paid $45 per hour. This was before Covid. I cant imagine there are still ppl getting paid $2.45. The good thing about banquet server is 20% tips is automatically added to the bill!
Yeah, I avoid places with hidden fees wherever I can. Rubs me the wrong way.
I dont tip unless im at a full service restaurant with a waiter bringing food. I dont tip anywhere else, not at Starbucks or subway. I have no remorse, i worked hard for my money and have a right to choose where to spend it
I never tip anyone other than waiters, bartenders and the delivery guy. Everyone else gets a real wage compatible with their job.
I think its baffling and outrageous that when you order Take-Out online from a restaurant you would traditionally dine in at like Olive Garden etc. they still ask for a tip and sometimes even automatically build it into your bill. There is no service being conducted other than putting items in a bag and walking it out to your car which I would not consider a service, and most especially not a service worth a 20% tip. Moreover, the most aggravating aspect about Take-Out online is that tips are given before the service has been complete, whereas it is typically given at the end of service that way you can give an appropriate tip based on the quality. The most notorious restaurant for bad Take-Out service in my opinion is Outback Steakhouse; they consistently forget to include their signature ranch dressing or dont give enough even though we requested at least two cups. I think people should be tipped according to their quality and quantity of service. Putting purchased items in a bag is not a service no one should entertain a tip for unappreciative pitiness.
While I agree with you, most of the time, those people running take out are still only making $2.15 an hour. I used to do it, when I complained, my manager made me take on a full table section (about 4-5 tables) on top of busy take out, no where close to the phone or computers. Advice, don’t patronize those restaurants.
Tipping is crazy. I went to an ice cream shop and that kiosk asks for a tip. No table service. Just a counter.
To me as a person living in the UK I met an American and she said the best thing was leaving the USA and coming to the uk because the tipping and health system is ridiculous and she hasn't gone back since and I told her I don't blame you. It's ridiculous
The UK is very similar
Its the sense of entitlement that kills me, people use to be appreciative of a tip. Now it's not even appreciated
I would imagine what's happening over time is that less people end up going out to eat because they're tired of the whole game.
Problem is if you don’t tip non service workers, the workers get mad and give you attitude.
I understand tipping in full-service reastarants. But there days ... a kid in a subway who can barely use a checkout screen and does not know what is "to go", asks you to tip 15, 20, or 30%. Wow ... what a service!
Maybe, and that’s a big maybe, if you did a very large order or catering from Subway or Starbucks, you could consider tipping, but if I’m buying one or two subs from Subway or two drinks from Starbucks, nope. That’s a definite no from me for a tip.
Square, Toast, Clover, etc all get a percentage of the tip! So they're going to encourage as much tipping as possible.
Exactly it's in their best interest, they profiting from it.
Delivery services should lower their "service fees", so we can tip drivers more or give drivers half of the fees. The tax percentage is rarely correct. Often discussions downplay the exorbitant fees (in regards to percentage) and shame the customer for low tipping instead.
Even if they did that they would just charge customers more and pay drivers less. They’ve already been doing it. Uber used to take like 10% off of a transaction and the driver would get the rest. Now they take between 40% and 60%
They don’t make the food. They only get paid by the service fee and up charges. They aren’t Dominos delivering their own food they profit from. People still don’t even tip more even when it is.
@@janettetorrez9218 I know they don't make the food. My point is the charges have gotten higher. The higher the charge, the less money that goes to the driver assuming there is a food budget. Food that totals $19.99 shouldn't come out to almost $50 in delivery. That's more than 50%. Delivery was never that expensive.
I went to a restaurant in LA a few weeks back where there was an 18.5% mandatory service charge, but the receipt said this shouldn't be considered as a tip and that you should consider also tipping your server on top of the added 18.5%
Unbelievable
To fight back against the tip craziness, just don't spend your money at those places. I find that I saved a considerable amount shopping at places that doesn't guilt you into tipping. Those places are also cheaper as a side benefit. I found a lot of great hidden gems doing that
Another option is to not give any damn tip. I proudly select no tip when I'm presented with the tipping options.
Make tipping illegal, establish fixed service charges, and define what industries can utilize service fees. By doing this I'm taken out of the equation and transactions become less emotionally charged. The rest of the world does it, America can too.
I tip beauticians and wait staffs really well but other than that I tip standard amount for valet etc. what really ticks me off is being pressured into tipping for picking up my own food and ordering a drink. I start carrying small amounts of cash now so I dont have to feel pressured into tipping with those machines.
I’m fortunate to live in Australia were a fair wage is payed, using American apps like Uber always ask for tips, I never tip if the person isn’t payed properly then don’t work for them. It’s rude to ask for tips or expect one when your paid properly, American needs to pay their workers properly.
Problem is these workers often make waaay more per hour than you'd realize; often $40hr and $50hr or more. So none of them want it to end. They are not making poverty wages or even actual minimum wage. No restaurant or service is going to pay that much for a non-degreed college educated person. Most people don't want to make less money for the same amount of work. A lot of states already require a proper pay, so they are making $15 or more per hour minimum wage PLUS tips on top of that.
Fees and taxes are one of my hated things in my life.
I work at a brewery part time. It's crazy to see the differences in people. For example I have a regular who will come in and run up a $100 tab with food and drink and NEVER tips. Yet, I have people that come in and just grab to-go beers and will tip 20+%.
So those people make up for the people who are actually receiving service and don't tip.
I literally NEVER expect tips, because I too feel it's out of control.
I don't think people should feel obligated to tip, especially on to-go food or drink.
But when people do, I ALWAYS tell them I appreciate it.
I also try to EARN any tip that is given by engaging with people, trying to provide them with a great time, etc. And really, it's not because I'm trying to earn a tip,I just genuinely love talking to people and making sure they are having a good time and feel taken care of.
At the end of the day, I don't care what people tip. Anything is always appreciated, but never expected.
🍻
i stopped tipping everyone LOLOL
when my job gets tips, i will start tipping again
16:15 that happened to me, so i paid the $12 resort fee to get the key, then did a credit card chargeback, showed Chase my internet receipt saying "all fees are included".. and i got the entire amount of the hotel stay refunded INCLUDING the resort fee they charged me hahahha
They really put “all fees included”? 😆
I only tip servers and barmans. That’s it. And I always look the employee in the eye when I press the no tip button
I'm the same way.
I’m a 50s girl, 10% if I’m given a service. ❤
Most other countries do not allow tipping. It’s actually against their company policy, and as a result, they will pay their employees a fair living wage. Whenever Americans visit these countries and give the service worker a tip right away the service worker gets highly upset and very offended and right away they know it was an American that tipped them because they know this is an American thing.
Dont think most countries do not allow tipping. I currently live in the Philippines and almost 50% of the people here live in poverty. Its so bad in my area where I currently live our garbage men only comes 2 times a month. Yes I tip whenever I can and the workers actually like it. I never tip when I was in the US only when I lived abroad and saw these hard worker people making so little. I tip out of kindness been doing that for a decade and never seen anyone upset or angry. So dont think its most countries.
Well, it they know that tipping is an American practice and they know that the customer is American, isn’t a little bit ridiculous to get offended and upset? If those two factors are at play, then an American offering a tip is compliment. 🤦🏽♀️
@@TrixieJFerguson of course they know that unfortunately that is how they are. That’s not something to ask us about here in America lol of course they get offended. They do not take it as a compliment. That is the way YOU see it unfortunately they don’t see it that way.😅😅😅
@@TrixieJFerguson they see tipping as an insult. They say you (Americans) are insulting them because you think they are poor or something like that?! (is what they said). They said to me one day “I make very good money here at my job. Why are you giving me a tip? “ and they actually left the money right there on the table. Not a compliment one bit to them. You’ve got to understand different culture, different beliefs, and who are we to judge and tell them “see it’s a compliment”?!
People get “upset” about being given extra money???? Now that’s PRIVLEDGE.
I ate at a restaurant bill was 130, I tip 15 bucks on my way out the waiter chase me down and told me he normally get 30 dollars tip for bill over 130 if I could add to it. It’s insane
Problem with giving waiters fair wage is that waiters are the ones who dont want this. They know tip is more than they'll ever get if they're paid higher hourly wage with 0 tip. Employers capitalize this and they save money as well not paying the waiters. The ones claiming they want it, want tips on top of higher hourly wage.
Yup exactly. A lot of people also try to downplay it by saying they only get paid $2 or $3 per hour in some places. That's not true. They legally have to make the minimum wage regardless, so if no customers, they still make the minimum wage. In some places that minimum wage is $15 or more. So they can make $15 + tips. There are many servers making $40hr or more per hour and work less hours than even the kitchen staff. A lot of places don't even share the tips with the hard workers in the kitchen either. There are so many people out in the world that work really hard, do important things, with real liabilities and risk, and importance to who they are providing for, like a CNA but they'll never make $40hr for example. But a server can and often does.
@@CheapSushiemployers don’t always follow the rules with taking a tip credit. I’ve met people who worked at flash mob types of restaurants but for the most part they weren’t busy at all. All those servers got screwed on bad days.
@@CheapSushinot true. Tipped workers are exempt from being paid the minimum wage according to this documentary.
@@johngablesmith4671 In most states, if the employee doesn't make up to the minimum wage during a shift, the employer pays the difference.
taking orders, serving food, suggesting menu items are the very definition of job description of wait staff. why do we, customers, need to pay extra so that waiters/waitresses perform their basic job function?
CNBC, excellent program ! Thank you !
*CALIFORNIA pays $15.50. This whole time I was feeling bad for them thinking they make $2.13/hr...*
Might as well be making 2.13 once you look at cost of living. Average house in Cali is north of 600k.
Now restaurants and bars in DC,MD,VA are including %18 tip in the bill. Thats ridiculous! They do it because the customer service sucks!
Since I live abroad... I have never been asked for a tip... for anything... even uber eats... One thing I don't miss about the good old US.
Stop tipping, but if you want to tip, don't tip more than 10%
Excuse me? Let people tip what they want
@@moonpie3080 I'm addressing the people complaining.
OMG, I wish I can ask all my clients for tip through the phone or email for assisting them over hour of explanation of their health insurance !!! while all the major carriers are cutting their commission to the independents agents every year.
I worked at a fast food restuarant before and all those tips coming in through delivery apps like uber and credit/debit card are not given to the employees. It stays with the business.
I went to a restaurant and I was hit with an automatic 20% gratuity. For what you ask? I don't know. It was takeout...I was by myself...I waited almost 2 hours!...and when I got home found out they got my order wrong! And and and when I tried to call to complain they wouldn't pick up the phone. So I didn't even get a chance to vent. It's been over a year since and I still can't find the words.
here in France,
usually it's never asked (or sometimes just only for the americans tourists....🤗) to give a tip, because we think we already have a salary to do our job
and so, if we give a tip it's exceptional only when the service is very satisfactory.
and in that case we give only some coins.
I have NO problem refusing to tip at retail establishments (except restaurants, and I don't eat out) by telling them I am too poor. They NEVER question that.
This was informative. I will be looking closely at the fine print. Thank you for this tip! 😊
If you're not a server, rideshare/cab driver, or food delivery driver, you ain't getting a tip. Why would I tip someone who is being paid hourly or salary to do a job? The guilt they give people to hit that button is just ridiculous 🙄
Outside of full service restaurants and bars, unless someone goes out of their way to help me with something, it’s zero tip from me.
I stopped eating out because of this tip culture. I just cook my own food now. I don't want to play those mind games anymore.
To restaurant owners:
Would you rather have someone come in to your restaurant for business but guilt them to tipping or have no one come to your restaurant anymore?
There's a trend of people not eating out anymore because of this.
Its hard because you dont want to be inconsiderate or ungrateful but yeah feels like being robbed. So i either avoid any place where i might have to tip, or not tip or tip less than average
These business owners wanting their employees to perform better need to do their job on their own, not asking customers to do it for them. Spend your money for incentives, not mine.
I was always a generous tipper back several years. But the increase in asking for tips has made me resent it. Especially if I'm not receiving sit down service. If you're not getting paid $3 dollars an hour and you work for tips. I.E. Waiter and waitressing staff. Or hair and nails. I'm not giving a tip.
I hope you realize that none of those people will literally only make $3 dollars per hour. Legally, even if there were ZERO customers that hour, they'd still have to make the minimum wage. In some states and/or cities, they're guaranteed $15 or more per hour already PLUS tips on top of that. Plenty of servers, even in the "$3 an hr" type of places (remember, the final pay is legally required to end up to at least minimum wage) are often making $40, $50 or more per hour. There are a lot of hard jobs out there that will never pay that much per hour but service industry workers can make it.
Starbucks employees in my area start making $14 per hour plus benefits and a 401k. I am no way in hell tipping them.
Reservoir Dogs opening scene anybody? 😂
"This tipping automatically, it's for the birds" lol
I used to own a restaurant and used one of the POS companies mentioned above. I do feel the pressure to add a tipping option from the bank. I think it is away for the bank to make more money as they charge percentage from the overall transaction (sell, tax &tips)
This is how I fight back against the compelled tip using the tablet computer. If a merchant's POS computer suggests a tip I fight against that by not giving a tip and explaining to the manager why I didn't pay a tip. It's time we stop the compelled tipping using a computer.
If I'm forced to tip on those ipad's during checkouts for drinks I will stare the person at the register dead in the eye while I press "no tip." I'm not going to be ashamed for not wanting to tip if all you're doing is standing there and making my drink.
Only people I will tip really are great waitresses, otherwise if you ask me to tip at a drive through, I will always press 'No tip."
In Vietnam, we don't usually tip. We just tip for luxurious service
One time I order a pizza at domino's and they called me 3 times, I ignored 2 because was an unknown number but I answered the 3rd time and was to ask for tips.. I said no, and later my pizza arrived not well cook. It's a disappointment that my tips are not a factor to have a normal service.
You should have said might tip at the door. Then just take your pizza without tipping
Buy frozen pizza and keep a few in the 'fridge. Too much convenience in America.
I don’t tip anyone, anywhere, anymore. I’m done
Tip at YOUR leisure 👍🏿 but also, with common sense and compassion, if so earned by the "tippee"
When I eat out I typically tip very high. Like 25% and round up. Once they start handing me a tablet and standing there waiting for me to finish the process I tap 20% and carry on with my life. These routines are costing servers money, at least from people like me.
Tipping is for service, not to help companies pay employees that are underpaid and threaten to unionize.
Living in America is living with a thousand cuts everyday . It’s like psychological paper cuts that builds up. Mentally tortured to tip or be seen as a cheap ass , constantly bombarded to buy or consume , peer pressure and comparisons.
It no wonder there is a mental pandemic now . Social media made it worse
I honestly try so hard not to go out often and I try to get a grocery so i can cook myself. This tipping thing is out of control. It's amazing that they make adult services illegal, but they want you to pay money to people who are supposed to be paid by restaurants they work for. This makes no sense. I refuse to tip when im taking my food out!
Lol calling out the parent company. Love this 😂
The simplest solution is to pay cash. Not only do you not get pressured to hit the kiosk button but you also get the option to pay a dollar amount vs a percentage.
You people are late to the trend. I stopped tipping in 2002. I can't explain the amount bof hours i have spent arguing with people. And ppl tell me if i cant afford to tip then dont eat out.. ahh yes it has come full circle.
Seriously your job is walka hot plate form the kitchen to my table. Im not paying for you to do your job thatd your employers responsibility
I stop in total using any business services feeling entitled to ask for tip nevertheless feeling ambushed. I think tips are mainly for restaurant servers that go above and beyond and for those doing a little extra, but again tips should be voluntary.
Unfortunately, it makes it much harder for small retailers to compete with the gigantic companies. I wish I could provide free shipping but am too small with not enough profit margins to offer it. Maybe someday. It doesn't hurt to dream. For now, I run my business with good customer service and quick shipping. Good video.
I am against junk fees of course, but late fees for credit cards seem okay for me. If you do not pay your bill on time, you should have to pay a fine.
Exactly. People need to learn that if you don’t follow the rules you get punished. Use your money responsibly and you get paid by the bank, not the other way.
If there's no late fee, why should I pay on time
Just wonder how many tip workers do not report their full tips to the IRS.
I went to go record some music with a multi platinum producer in Los Angeles, CA in 2019 and I was charged $75 for parking at the 4 star hotel where I stayed for 4 days/3 nights... when their lot had plentiful parking. I would not have booked that hotel if I knew in advance they charged $25/night for parking. Something needs to be done about junk fees/hidden costs.
Companies are making billions of dollars from junk fees and tipping culture has gotten out of control, with people being guilted into tipping on transactions that are not technically a service. The percentage that consumers are tipping has risen steadily over the decades, with the average tip now being over 21%. In full-service restaurants, the number of tips provided grew 17% in the fourth quarter of 2022, while the tip frequency at quick-service restaurants rose 16% during the same period. This trend is known as "tipflation," where consumers are being presented with tablets that ask them to tip at every opportunity, even for things that are not technically a service. Americans are the only ones who exempt tipped workers from receiving the full minimum wage. In recent years, consumers have been asking themselves, "Do I tip the barista for pouring hot coffee?" or "How much do I tip the doorman, driver, or dog walker?" During the pandemic, consumers started tipping for things they never had before, and the percentage of remote transactions in which consumers tipped soared from about 46% before the pandemic to around 86% in January 2022.
If you really care about what random folks you’ll likely never see again think about you, I can see why one might feel social pressure to tip the tablet.
I simply do not care about these mf nor give a damn about their opinion of me
I’ll tip if I feel like it .. no more no less. I’m taking back the power in the name of tippers every where.
You, currently working for tips, DO NOT be proud of your mediocrity, I repeat, DO NOT be proud of your mediocrity!
It was YOUR choice to depend on the generosity of your customers just like it is THEIR choice to offer it to you or NOT.
The worse is when gratuity is included in your bill and they expect you to tip on top of that
I would like to thank you for this great video as my uncle had been disabled for 20 years and he suddenly walked after watching your video. He walked over disconnect the wifi and smash the router.
If a mechanic is asking for a tip I’m going to a new mechanic 😂
The government don't have the incentive to do anything about junk fees, as they increase profits of companies and indirectly generate more revenue for the government via taxation on those profits. The politicians who say they're trying to do something about these fees are just bullshitting
No, they are saying they are working on it so no one else actually starts doing something about it
Crazy DoorDash put out a statement said we must tip or have a longer wait time why would I tip before I get my food no bro im tip after I get my food to make sure my order is correct because several times they always mess up my order
How do you know if the store even passes along the money collected?
I began investing at the age of 34, primarily utilizing my hard work and dedication. Now at the age of 42, I am delighted to share that my passive income exceeded $100k for the first time in a single month. This advice is truly valuable, so don't hesitate to take action. Remember, it's not about achieving wealth quickly, but rather about building wealth consistently and persistently.
This is superb! Information, as a noob it gets quite difficult to handle all of this and staying informed is a major cause, how do you go about this, are you a pro investor?
Through closely monitoring the performance of my portfolio, I have witnessed a remarkable growth of $508k in just the past two quarters. This experience has shed light on why experienced traders are able to generate substantial returns even in lesser-known markets. It is safe to say that this bold decision has been one of the most impactful choi
that's impressive!, I could really use the expertise of this advisors , my portfolio has been down bad....who’s your financial advisor or coach, do you mind hooking me up?
I've actually been thinking of reaching a portfolio-adviser, my 401k and stocks been losing everything it's gained since 2019, mind if I looked-up this one coach you use?
Honestly, How can I be part of this project I earnestly hope to build a strong financial future I'm interested to take part, who's the person behind your success?