How to WIN as a Maintenance Manager - 5 skills to master
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- Опубликовано: 7 сен 2024
- Improve results cut cost waste reliability maintenance best practices solutions engineer reactive proactive journey plan excellence change KPI culture planning scheduling lean problem solving metrics productivity
Link to Part 1 - Advice for Maintenance Managers
• Advice for a new Maint...
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#reliability, #maintenancebestpractices, #plantmanager, #reliabilityengineer, #maintenancemanager, #maintenanceplanning, #assetmanagement
Joe Kuhn is first and foremost a plant manager and leader; and now an entrepreneur. He has been a plant manager 3 times (largest plant $1.5B in sales / 2000 employees), a large department manager twice, an engineer, and due to his results he was appointed the global director of reliability and maintenance for a Fortune 200 company. His unique approach to driving reliability results come from not only his 32 years of experience, but also through the application of Lean and Six-Sigma concepts. Lean provides the "secret sauce" to achieving sustainable and rapid results -- most often in just weeks. This result fosters both sponsorship and future investment as a portion of the savings. All of these are combined to evolve a culture though new experiences.
John, great job buddy. you saved us 100k and all you get is this middle finger in the form of a card from Walmart. This is why we as managers can't get actual "buy in" from people. I get that it's a hypothetical scenario but things just like that happen all the time. Everything else is fantastic advice.
I was recently hired as the maintenance supervisor for a large bourbon distillery here in Kentucky that is a union environment. A lot of the guys have been there 15 , 20+ years. I came from a union automotive industry and the culture and atmosphere is so much better where I am now. It's refreshing to have a team where most all of the guys take ownership and care about what they do. I've implemented some of these ideas myself through the years and it really helped. Being new at the company I'm at now, I've been brainstorming on implementing these things you've talked about. Good video. 👍 I'm going to implement some of this Monday morning when I get back to the plant during my morning meeting with the team.
I love it.
I just got asked to be our maintenance manager ( dairy industry) im excited about it, we are short handed and the work load and new accounts keep growing, it will be a challenge but I'm confident we can do it. Totally agree with you with the talks one on one with everyone. thanks for the advice.
Great content on a touch plan . I'm a maintenance supervisor at a independent bottling plant. I like your term of a touch plan. I can see how this can help gel the team together and make them feel valued.
I'm going to plan on implementing this writing a note when you see positive behaviours . I verbally do it all the time, but having something physical that they can hold onto is a game changer.
Outstanding. The notes will be cherished by recipients.
Great advise! Love the touch plan. I do set my guys down to pizza when they come in off shift, but I’ll do some gift cards for when they make steps forward.
I have a young team as far as skills. I didn’t hire them and I will likely loose one but I see them starting to change - I’ll take all the lessons I can!!!
Good plan
Thanks Joe, for sharing your thoughts in very simple words
I found them as best practices, a maintenance manager can implement
I used to do almost similar at my previous job in India, I would like to know more and grow towards this in the United States. Thanks Again!
Thanks Joe. Great advice all around. The comments on "touch plan" really resonated with me. My people who make up my maintenance team are my greatest asset: connecting with them is super important. Thanks!
Thanks for commenting.
Great video Mr. Kuhn. I just got an offer letter for my first manager job today and I am pretty nervous about it. I stumble across this video while doing research on different managerial tactics and yours really felt genuine. I saved the video and will probably be referencing it a lot. I was also wondering about your views on "Servant Leadership" and if it is possible to be a servant leader and not get taken advantage of. Thanks again brother and keep up the good work.
Absolutely. Servant leadership is the way to go. Leadership is lonely. Early on you will be lucky to get 20% of the people following your. Keep plugging forward. I believe the key is to see life from the vantage point of the employee. Then spend at least 50% of your time removing waste and insanity from their daily life. You will convert them. Assume EVERYONE wants to do a good job today. They may have a hard "crust" to their personality, but underneath they want to do good work to be proud of. Good chance they have been tainted over 20 years of being treated like a mushroom (kept in the dark and fed BS).
Hey man enjoyed your awesome demeanor and delivery! Plus productive relevant content made me a new subscriber!
Welcome aboard!
great video Joe, One thing i say,,,"if you can't change the people, then change the people"
Exactly. Too many managers fail at this action hurting both the individual and the organization. People need to know where they can best contribute.
Thank you....have past maintenance and past management experience...now combining the two. very in-depth, well-explained presentation.
Thanks for engaging.
Joe, thank you for your content. I am preparing for an interview for a maintenance manager position. It will be the first position of this level I have interviewed for and I am quite nervous about it as I haven't performed the role prior to the interview. Your content will definitely help me succeed!
Excellent
Thank you for your advices. I like touch plan idea👍 please give me more and realistic example that we can take them. As you know some company are very sensitive to spend money as a gift card, … , pay for pizza or donate , and it’s is not fare that someone as a maintenance supervisor or manager pay by their packet( for couple times)- thanks
I'm starting a new job as a hotel regional maintenance manager, I've never been in a manager position yet I worked 38 years in maintenance. my boss, long time friend thinks I'm the right fit. I don't want to let him down so all this information is key. Love the videos, thanks for the good advice.👍🏾💯
Glad to help. The key in your role is to know reality. Don't just manage from what your are told, KPIs, and your history. Go and see. Let me know if I can help. By the way, my book is a great reference for what to do the first 30 days on the job as a maintenance manager. See link in my videos for book.
@@joekuhnlovesretirement Thanks for getting back to me! I'll check out your book. what you had to say really hit home with me, I appreciate all your sound advice. have a blessed weekend my friend.
@@birendprasad7504 Hi, One year later I am wondering how this went for you because I am also getting involved in management for the first time myself. Please let me know.
So is it fair to say it’s a lot about implanting and inclusivity?
Thanks Joe, excellent advice. It can be a very tricky and mentally draining task working with a large group of tradesmen. I’ve taken a heap of notes from this and your previous 7 tips video. Tomorrow is a new day for improvement, thanks to your help.
Glad to help
Hey man, Thanks for your really good advice!! If I had the means in dollars, I would really like your mentoring, but in Brazil you earn little when compared to dollars. I'm subscribed to the channel and look forward to more tips;
I’m a new apartment maintenance technician. Looking to just grow as a tech. With eyes for the future eventually. Trying to be prepared.
Excellent
Your my new role model ✨️ 😍 Thanks for the great advice. I appreciate
Glad to assist
Hi there Joe,
I’m a new Sales Rep for a national equipment rental company, and I’ll be meeting with a lot of Facility/maintenance Operation managers in my very near future. My question/s to you is what do managers like yourself value, appreciate, and need most from equipment rental reps like myself? Also, what do you appreciate most when a vendor approaches you for the first time? What should I know to build lasting working relationships from people in your respective trade?
Thank you kindly,
What do I appreciate? I need people that can solve problems. Listen to the current state and suggest solutions that are effective, efficient and best value. If I tell you I need 3 fork trucks, I may be wrong. This is your business offer solutions based on your expertise.
First Time: Find out their problems. Is it reliability? Cost? Quantity? Listen. Listen. Listen. Don't just wait for an opportunity to sell. Long term relationships are the goal. You need to be seen as a problem solver and this begins with knowing the reality of the plant. Ask to go on the shop floor to see assets in use. Good chance the person requesting you to come on site does NOT know the full problem. You must help them see the real issues. Ask questions to understand. At the very end of discussion, state you initial thoughts on a solution, but hold the full proposal to submit and discuss later. Perhaps a followup TEAMS call in a week.
How to build a lasting relationship? Don't make it a sale of rental equipment. Make it a solution to a problem. You must understand the difference.
@@joekuhnlovesretirement Thank you Joe your professional insight is much appreciated. So check this out. Met up with a client today - unannounced - "cold visit" during the lunch hour, timing couldn't have been worse and of all days on a Friday! Meeting was feeling flat until the clients onsite vendor needed service. My client looks at me and says -lets see what you got? I solved the minor issue with simple tools and a circuit tester. Client simply says' - good, I'll call you on Monday we got a project you're going to help us on bring something to write with you're going to need it... and walks away. 😆 Some people are different this guy just wanted a problem solver without the fluff, anyway thought I share that because it reflects what you said 👍
Hi, great video! I’ve been a maintenance manager going on two years, things are going good. I’ve been recommended to another company that is starting up to be a consultant as a maintenance manager as a side job. I’ve looked into this and MM consultants exist, I would love to see a video on this topic. How would you go about this? What topics should I cover? How should I charge them? There isn’t any videos covering this topic and I think you’d make it very clear. Hope you can help. Thank you.
Look at my playlist for Reliability culture change. I have 100s of videos on this topic. I wrote a book on it (Zero to Hero -- how to jumpstart your reliability journey) and I do some very light consulting. Rate: well that depends on your expertise. I charge $300/hr for on site and $225 for virtual. I have a long resume and I approach vastly differently to other consultants.
I have second interview for maintenance manager coming up 10/20 I gotta meet staff, technicians, tour campus, I’m very excited. Coming to you just to listen what IM going be up against.
Best of luck!
Did you get the job?
No, but interview process was priceless
very interresting , thank you very much
You are welcome!
JOE,
THANK YOU FOR EVERYTHING YOU
you are welcome
Fantastic video! Thanks for that
Glad you liked it!
Great stuff, thank you 👍
My pleasure!
Hi joe..I’ve been a mechanic for 25 years and am now transitioning to a new company as maintenance manager…first time for me as manager..what would your advise be for what I should focus on first
See my book. I detailed your first 30 days. Link in every video. Here is a video to begin with. 100% Reactive Maintenance & you're the new Maintenance Manager. What's your plan? Series: Part 1of 5
ruclips.net/video/GRlLNy-LYEY/видео.html
Hey Joe do you have content for maintenance virtual assistant? Example people who perhaps works remotely and out country!
Actually no. Sorry
Good stuff Joe.
Glad you enjoyed it
Great video. Thanks!
Glad you liked it!
Thank you for this advice
You’re welcome
Can you make a video what Maintenance Techs can do better as a Maintenance Tech? How to help your maintenance manager when they are not as experienced?
Excellent ideas. Thanks.
Great talk !!
Thanks
Thank you sir, I needed this.
Glad it helped
Send me an email at joekuhn1964@gmail.com if you have any maintenance leadership questions. I love the topic. I coach and mentor several individuals.
I’m a new maintenance manager starting in a few weeks at a new facility. Any advice on a good start. I’m nervous.
I have 250 videos for you and a book. Best advice- become a “go and see” manager. Reality on the shop floor is different from the conference room. You will be right more often and much more confident in your plans.
Good stuff Joe!
Glad you enjoyed it
Do you have any info on implementing of a cms program
CMMS? Google MaintainX. Best implementation I’ve heard of.
Cool vid i like it!
Thanks
I just applied for a maintenance assistant manager position at a local factory. I hope I get the job. Do you have any suggestions?
I have a playlist on career advice. Binge watch a few of these.
hi sir ,i need help on something ,i am working in a good company as a technician but now i got the opportunity to work as maintenance manager in other company not good as this company ,should i take that job responsibility ?
Complex question. Don't take a leadership job for the money. Take it because you want to improve results and lead a team. you need to like the type of work. It will be more meetings, more budget work and developing people. This does not fit with a lot of people. If the company is not as good, that does not scare me. It will be your job to make it better because you have seen better. I hope this helps.
Hi Joe, I’m doing research on technology used by maintenance managers to manage their teams and analyze their performance. Do you by chance utilize any software or technology to achieve that? Thank you for the great content
Just KPIs kicked out by the CMMS. Nothing special. I offer consulting in this space. See link in video text under “show more”
OK.... What do you do when all of your tools are extremely obsolete "barely functional garbage" that are no longer supported and you work for a company that will not systematically replace the failing systems? Well, that is, besides look for a new company.
See and understand waste that is free to fix. There is plenty. This builds credibility.
hi bro i wane to be mentenis in cam kabenet hwo yuo gona help me thanke yuo
I believe you are stating you want to be in maintenance and how can I help you make this transition. If correct, I would need to know more about your current background. A resume is a good place to start. Email me at joekuhn1964@gmail.com. If I have your question wrong, I am sorry.
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the sound is not good I am quite disappointed
Sorry. Sounds good on my phone. Please try again.