Hey Wayne, Feel free to contact us here to chat with a product specialist! - www.renogy.com/contact-us They will be happy to answer any technical questions you may have! Thank you. The Renogy Team
Hi there. For one particular error message in the manual it says to do to a Reset. However, there's no MPPT reset instructions. How's is that done? I'm not getting any amps and I think I over powered the unit with too many watts of solar.
Hi, Scott. Thank you for your feedback which helps Renogy constantly improve customer experience. I have reflected the problem to our related department and we will improve it soon.
Its unclear HOW you 'scroll down' to the boost settings, and I have never been able to 'scroll down' on my controller after the long press on the right arrow and the down arrow does not go to any boost settings, this is a written script read by a glassy eyed talking head who does not really explain what he is trying to clarify. He belabors the obvious and...Anyone who can help, my controller shows good panel output and has totally stopped charging the batteries. No error messages. But a low battery does generate the low battery message and yet after charging them with an alternator, still no solar output, not .5 amps!
Hey Doug, For any technical questions, please contact us here-www.renogy.com/contact-us?gclid=CjwKCAiA3pugBhAwEiwAWFzwdeH3Crd9vRTbjjTYl9l3daVqnotJPjBhs2nmw-Wkn1_guWQeW0ao6hoCOHcQAvD_BwE
Part 2, can anyone actually read this fuzzy screen shot which is totally illegible? Even zoomed and blown up, just mush! Still not finding any useful information here! Renogy clearly puts all their $ into promotion, not support! Not unlike Aims products which are defeated by a brick wall on guarantee or troubleshooting. Just a front for the cheap chinese mfgrs, may as well go to ali baba and cut out the middleman.
Hey Doug, For any technical questions, please contact us here-www.renogy.com/contact-us?gclid=CjwKCAiA3pugBhAwEiwAWFzwdeH3Crd9vRTbjjTYl9l3daVqnotJPjBhs2nmw-Wkn1_guWQeW0ao6hoCOHcQAvD_BwE
We have received your feedback. In order to solve the problem for you, please kindly contact us through the link: www.renogy.com/contact-us for timely help.
Hello Renogy. I have 3 x 30amp Renogy Rover MPPT solar controllers. I can't seem to program the parameters as descripted in the manual. I press and hold the right button and all I get is the ability to change battery type and (voltage (12v/24v)). What am I doing wrong? I'd really like to set the battery parameters...boost etc.
Hi, Zeberdee For solving your problem, we suggest you submit a case through our Help Center Portal for help (links listed below for specific locations）. renogy.force.com/helpcenter/s/contactsupport (USA) renogy.force.com/helpcenterau/s/casesubmit (Australia) renogy.force.com/helpcenterca/s/contactsupport (Canada) renogy.force.com/helpcenteruk/s/contactsupport (UK)
Hi, Dave For solving your problem, we suggest you submit a case through our Help Center Portal for help (links listed below for specific locations）. renogy.force.com/helpcenter/s/contactsupport (USA) renogy.force.com/helpcenterau/s/casesubmit (Australia) renogy.force.com/helpcenterca/s/contactsupport (Canada) renogy.force.com/helpcenteruk/s/contactsupport (UK)
Why is it this guy in every single video says scroll up or scroll down while he's hitting a right or left button? Can't they find somebody smarter? When you say scroll down am I supposed to hit the down button or am I supposed to hit the right button? Do you know the difference between right, left, up and down? Owning equipment made by this company is the most frustrating experience of my life! And everybody who has asked me about owning equipment from this company that is exactly what I tell them for two years now.
Hi, customer. Thank you for your feedback which helps Renogy constantly improve customer experience. We have reflected the problems to our related department. We will pay more attention to the details later in our video shooting.
Agreed! I have been using several of the older Renogy MPPT controllers with FLA batteries since 2016 with no issues at all. I bought a new 40A Rover in order to charge several LiFePo4 batteries. The manual was obviously written by a team that has never actually operated this controller. None of the instruction steps seem to coincide at all with how the controller actually reacts when the front panel buttons are pressed. Bad firmware? Or (?) Frustrating! BTW - I'm not a complete idiot with power electronics - I worked as an engineer in the defense industry designing power converters and transformers for 40 years... Edit - I forgot to mention (snarkily) that the titling on this video seems to have been written with the same attention to detail as the manual - "use" is U-S-E - not U-E-S!
@@mojavegold- the only way I found to make these things in the least bit usable is to custom program them. The preset parameters they provide for sealed, lithium ion or gel batteries are useless. Particularly if someone has AGM batteries and follows the instructions to use the sealed lead acid parameters. Over the course of time this ruins your AGM batteries because they never become fully charged. I wish I had never made the investment in this equipment but I'm stuck with it for a while and just trying to make the best of a poor decision on my part.
Hello Renogy, I bought a 60A MPPT charge controller from the company on Amazon back in 2019, I used it for awhile off and on for a few years then put it away in late 2021. I purchased an array of 4 x 190 watt Solar panels and decided to start using it again with my battery bank. Recently I have been having issues with the controller getting stuck at charging only at 1 watt, no matter how I configure my Solar array. I noticed this strange phenomenon when I connected a small 10 watt panel and a few smaller 2 watt panels in series/parallel configuration to achieve close to 15 watts. I had them connected to a 12 volt/200AH LiFePo4 Battery and noticed it would get stuck at 0.02A and about 1 Watt of charging power. I just assumed the panels were too weak to provide much power to the battery, so I disconnected them but was still puzzled. I then connected 2 x 190 Watt Solar panels in a series configuration to the controller and 1 x 12 Volt/200Ah LiFePo4 Battery. and it still says 1 watt, and the max current I saw from the panels was 0.06A. What could be causing this issue? I never bought the protection plan, and I am sure my warranty expired long ago, but after purchasing the new panels I cannot afford any new charge controller. I called the support line, and also messaged as well as asked a question on Amazon in hopes of getting some help on the issue. I am just very discouraged and frustrated with the whole situation and it will be awhile before I can afford a new controller. Any help would be greatly appreciated! Thank you
Hi, Wesley. Thank you for contacting Renogy. After checking with our professional technician about the problem, your controller may not work. Since it has expired the warranty time, we can not send you the new replacement. For the condition, you can consider to buy a new one through our website: renogy.com/rover-60-amp-mppt-solar-charge-controller/. You can send email to us through the address support@renogy.com for 15% discount coupon which is the biggest discount we have applied for you.
@@RenogySolar so.. he told you it worked when put away, then stopped working after the warrantee ended ,is that by design fake obselessence so you can monetize our data with fake mandatory online registration... careful now ,we Might start a negative Renogy pr campaign after being mugged for money & data.. we can collect negative data online if we so choose too, redo your video's & put a proper tech support solving your software & hardware problems asap, how do you even flash a better firmware on these over priced -not so intelligent- software controlled glorified buck/boost converters? is your firmware not fit for purpose! & wheres the most basic manual trickle charge optional sw over ride to fix Many problems... -cheap 20a buck boost converter-
mine was acting weird and I just got a $16 dollar controller with the same rating to try out. Cheap Chinese but so is the Renogy inside the nice box. Good luck! PS, you can do a "reset" which just means disconnecting the inputs and then the batteries, then connect it again.
Hey Tony, Please reach out to us here for any technical questions or concerns - renogy.com/contact-us?Rng_ads=9450993c7b76cec4&gclid=CjwKCAjw5pShBhB_EiwAvmnNV2FUZGT2Tdh6nyFxscIu5e0BSlegInzAcPkocxqMJn-pg_nMirjAPhoCDWMQAvD_BwE
Hey Jeff, For any technical questions, please contact us here-www.renogy.com/contact-us?gclid=CjwKCAiA3pugBhAwEiwAWFzwdeH3Crd9vRTbjjTYl9l3daVqnotJPjBhs2nmw-Wkn1_guWQeW0ao6hoCOHcQAvD_BwE
Also....i have acontroller Rover 20 li, Shows me the baterry is 100% and stop charging. If i disconnect de solarpannels, after about 2 min, Shows me is 90 % . If i Put back the solarpannels after 1 min or 2 min, Shows me battery is 100%...and stop charging. I See everyboda have the same problem....the controller dont Read correct the battery Status... PS. I try 3 batterys , all new....Same problem....i bet i will neuer get a answer....😢
Hello renogy. Your customer service is appalling. I've been waiting over 4 days for a response about my solar system! Some of my requests (no idea why you don't have a customer service number) via email have not been answered at all! Having spent over 2000 pounds on a system, I expected much better support, than the radio silence I've been getting! Hence, I've had to leave this message here. If I could get a full refund for your equipment I would but seeing as it's impossible to talk to anyone from your company, well I'm stuck with a system that won't work and 2000 pounds plus out of pocket!
Hey Karl, For any technical questions, please contact us here- www.renogy.com/contact-us?gclid=CjwKCAiA3pugBhAwEiwAWFzwdeH3Crd9vRTbjjTYl9l3daVqnotJPjBhs2nmw-Wkn1_guWQeW0ao6hoCOHcQAvD_BwE
you have Not shown how to solve anything, didnt even use real life conditions..... 33v in, 0 amps out to 2x 12v flooded in series after 5 days of some what use & somewhat useable 13v - 24v out ,the over discharge reported with a tiny 4watt load & no output charge not even a trickle as dvm tested. your in app factory reset is not a true hardware reset as it just reset the onscreen values Yet retained the 5 days of data.... i want a true hardware reset not a pretend software reset... how
Hi, Paul. Thank you for your feedback which helps Renogy constantly improve customer experience. We have reflected the problem to our related department and will shoot relevant videos based on customer needs.
Hey Rud , Feel free to contact us here to chat with a product specialist! - www.renogy.com/contact-us They will be happy to answer any technical questions you may have! Thank you. The Renogy Team
*Highly recommend this solar **Generater.Systems** , it is lightweight, durable, and overall functional.*
Hi, Hongfa. Our solar panel has been tested for hail. Please rest assured to use it.
Can you demonstrate how to test the short circuit amps on the p.v. please. You mentioned the figure but didn't appear to test it?
Hey Wayne,
Feel free to contact us here to chat with a product specialist! - www.renogy.com/contact-us They will be happy to answer any technical questions you may have!
Thank you.
The Renogy Team
Hi there. For one particular error message in the manual it says to do to a Reset. However, there's no MPPT reset instructions. How's is that done? I'm not getting any amps and I think I over powered the unit with too many watts of solar.
Hi, James.
If you want to do a reset, you can disconnect all the wirings between products and connect them again.
Hope it is helpful.
Um, you did not demonstrate how to test anything. You just skipped over that part.
Hi, Scott.
Thank you for your feedback which helps Renogy constantly improve customer experience. I have reflected the problem to our related department and we will improve it soon.
Details. details, what do you expect from Renogy?
Its unclear HOW you 'scroll down' to the boost settings, and I have never been able to 'scroll down' on my controller after the long press on the right arrow and the down arrow does not go to any boost settings, this is a written script read by a glassy eyed talking head who does not really explain what he is trying to clarify. He belabors the obvious and...Anyone who can help, my controller shows good panel output and has totally stopped charging the batteries. No error messages. But a low battery does generate the low battery message and yet after charging them with an alternator, still no solar output, not .5 amps!
Hey Doug,
For any technical questions, please contact us here-www.renogy.com/contact-us?gclid=CjwKCAiA3pugBhAwEiwAWFzwdeH3Crd9vRTbjjTYl9l3daVqnotJPjBhs2nmw-Wkn1_guWQeW0ao6hoCOHcQAvD_BwE
Part 2, can anyone actually read this fuzzy screen shot which is totally illegible? Even zoomed and blown up, just mush! Still not finding any useful information here! Renogy clearly puts all their $ into promotion, not support! Not unlike Aims products which are defeated by a brick wall on guarantee or troubleshooting. Just a front for the cheap chinese mfgrs, may as well go to ali baba and cut out the middleman.
Hey Doug,
For any technical questions, please contact us here-www.renogy.com/contact-us?gclid=CjwKCAiA3pugBhAwEiwAWFzwdeH3Crd9vRTbjjTYl9l3daVqnotJPjBhs2nmw-Wkn1_guWQeW0ao6hoCOHcQAvD_BwE
My 40 amo mppt charge controller think my batterys are fully charged but are not
We have received your feedback. In order to solve the problem for you, please kindly contact us through the link: www.renogy.com/contact-us for timely help.
Hello Renogy. I have 3 x 30amp Renogy Rover MPPT solar controllers. I can't seem to program the parameters as descripted in the manual. I press and hold the right button and all I get is the ability to change battery type and (voltage (12v/24v)). What am I doing wrong? I'd really like to set the battery parameters...boost etc.
Hi, Zeberdee
For solving your problem, we suggest you submit a case through our Help Center Portal for help (links listed below for specific locations）.
renogy.force.com/helpcenter/s/contactsupport (USA)
renogy.force.com/helpcenterau/s/casesubmit (Australia)
renogy.force.com/helpcenterca/s/contactsupport (Canada)
renogy.force.com/helpcenteruk/s/contactsupport (UK)
@@RenogySolar Very funny, I suspect they have yet to reply on any inquiry, certainly not to mine!
My rover60 show 100% battery full all time, my shunt shows the right amount % capacity left. How to change that ???
My Rover never charges the Lithium batteries beyond 13.1v. Is this correct? What voltage should it charge a Lithium phosphate battery too?
Hi, Dave
For solving your problem, we suggest you submit a case through our Help Center Portal for help (links listed below for specific locations）.
renogy.force.com/helpcenter/s/contactsupport (USA)
renogy.force.com/helpcenterau/s/casesubmit (Australia)
renogy.force.com/helpcenterca/s/contactsupport (Canada)
renogy.force.com/helpcenteruk/s/contactsupport (UK)
Why is it this guy in every single video says scroll up or scroll down while he's hitting a right or left button? Can't they find somebody smarter? When you say scroll down am I supposed to hit the down button or am I supposed to hit the right button? Do you know the difference between right, left, up and down? Owning equipment made by this company is the most frustrating experience of my life! And everybody who has asked me about owning equipment from this company that is exactly what I tell them for two years now.
Hi, customer.
Thank you for your feedback which helps Renogy constantly improve customer experience.
We have reflected the problems to our related department. We will pay more attention to the details later in our video shooting.
Yeah, like get somebody who isn't dead.
Agreed! I have been using several of the older Renogy MPPT controllers with FLA batteries since 2016 with no issues at all. I bought a new 40A Rover in order to charge several LiFePo4 batteries. The manual was obviously written by a team that has never actually operated this controller. None of the instruction steps seem to coincide at all with how the controller actually reacts when the front panel buttons are pressed. Bad firmware? Or (?) Frustrating!
BTW - I'm not a complete idiot with power electronics - I worked as an engineer in the defense industry designing power converters and transformers for 40 years...
Edit - I forgot to mention (snarkily) that the titling on this video seems to have been written with the same attention to detail as the manual - "use" is U-S-E - not U-E-S!
@@mojavegold- the only way I found to make these things in the least bit usable is to custom program them. The preset parameters they provide for sealed, lithium ion or gel batteries are useless. Particularly if someone has AGM batteries and follows the instructions to use the sealed lead acid parameters. Over the course of time this ruins your AGM batteries because they never become fully charged. I wish I had never made the investment in this equipment but I'm stuck with it for a while and just trying to make the best of a poor decision on my part.
Hello Renogy, I bought a 60A MPPT charge controller from the company on Amazon back in 2019, I used it for awhile off and on for a few years then put it away in late 2021. I purchased an array of 4 x 190 watt Solar panels and decided to start using it again with my battery bank. Recently I have been having issues with the controller getting stuck at charging only at 1 watt, no matter how I configure my Solar array.
I noticed this strange phenomenon when I connected a small 10 watt panel and a few smaller 2 watt panels in series/parallel configuration to achieve close to 15 watts. I had them connected to a 12 volt/200AH LiFePo4 Battery and noticed it would get stuck at 0.02A and about 1 Watt of charging power. I just assumed the panels were too weak to provide much power to the battery, so I disconnected them but was still puzzled.
I then connected 2 x 190 Watt Solar panels in a series configuration to the controller and 1 x 12 Volt/200Ah LiFePo4 Battery. and it still says 1 watt, and the max current I saw from the panels was 0.06A. What could be causing this issue? I never bought the protection plan, and I am sure my warranty expired long ago, but after purchasing the new panels I cannot afford any new charge controller. I called the support line, and also messaged as well as asked a question on Amazon in hopes of getting some help on the issue. I am just very discouraged and frustrated with the whole situation and it will be awhile before I can afford a new controller.
Any help would be greatly appreciated! Thank you
Hi, Wesley.
Thank you for contacting Renogy.
After checking with our professional technician about the problem, your controller may not work. Since it has expired the warranty time, we can not send you the new replacement. For the condition, you can consider to buy a new one through our website: renogy.com/rover-60-amp-mppt-solar-charge-controller/. You can send email to us through the address support@renogy.com for 15% discount coupon which is the biggest discount we have applied for you.
@@RenogySolar in other words this stuff is crap so why don't you buy some more crap?
@@RenogySolar so.. he told you it worked when put away, then stopped working after the warrantee ended ,is that by design fake obselessence so you can monetize our data with fake mandatory online registration... careful now ,we Might start a negative Renogy pr campaign after being mugged for money & data.. we can collect negative data online if we so choose too, redo your video's & put a proper tech support solving your software & hardware problems asap, how do you even flash a better firmware on these over priced -not so intelligent- software controlled glorified buck/boost converters? is your firmware not fit for purpose! & wheres the most basic manual trickle charge optional sw over ride to fix Many problems...
-cheap 20a buck boost converter-
mine was acting weird and I just got a $16 dollar controller with the same rating to try out. Cheap Chinese but so is the Renogy inside the nice box. Good luck! PS, you can do a "reset" which just means disconnecting the inputs and then the batteries, then connect it again.
My controller just says ACR and the solar and battery light just slowly flash. Manual doesn't say anything about that. Please advise
ACR means your lithium batteries are asleep. manual does go into that
Can you please explain I have a fault that reads ...batt uvw
Hey Tony,
Please reach out to us here for any technical questions or concerns - renogy.com/contact-us?Rng_ads=9450993c7b76cec4&gclid=CjwKCAjw5pShBhB_EiwAvmnNV2FUZGT2Tdh6nyFxscIu5e0BSlegInzAcPkocxqMJn-pg_nMirjAPhoCDWMQAvD_BwE
Hey it doesn't resolve my issue, my rover 30a is still showing as 0 current intermittently, can you please help
Hey Jeff,
For any technical questions, please contact us here-www.renogy.com/contact-us?gclid=CjwKCAiA3pugBhAwEiwAWFzwdeH3Crd9vRTbjjTYl9l3daVqnotJPjBhs2nmw-Wkn1_guWQeW0ao6hoCOHcQAvD_BwE
Very informative. I have a 420w panel. Is this OK to use on 20Amp rover?
Hi, customer. The Max. PV Input Power of our Rover 20 controller is 12V/260W and 24V/520W.
Also....i have acontroller Rover 20 li, Shows me the baterry is 100% and stop charging. If i disconnect de solarpannels, after about 2 min, Shows me is 90 % . If i Put back the solarpannels after 1 min or 2 min, Shows me battery is 100%...and stop charging. I See everyboda have the same problem....the controller dont Read correct the battery Status... PS. I try 3 batterys , all new....Same problem....i bet i will neuer get a answer....😢
Menus on the mppt charge controller are terrible.
Hard to read
Not intuitive
Thank you for your feedback. We have reflected the problem to our related department for improvement.
Hello renogy. Your customer service is appalling. I've been waiting over 4 days for a response about my solar system!
Some of my requests (no idea why you don't have a customer service number) via email have not been answered at all!
Having spent over 2000 pounds on a system, I expected much better support, than the radio silence I've been getting!
Hence, I've had to leave this message here. If I could get a full refund for your equipment I would but seeing as it's impossible to talk to anyone from your company, well I'm stuck with a system that won't work and 2000 pounds plus out of pocket!
Hey Karl,
For any technical questions, please contact us here- www.renogy.com/contact-us?gclid=CjwKCAiA3pugBhAwEiwAWFzwdeH3Crd9vRTbjjTYl9l3daVqnotJPjBhs2nmw-Wkn1_guWQeW0ao6hoCOHcQAvD_BwE
you have Not shown how to solve anything, didnt even use real life conditions..... 33v in, 0 amps out to 2x 12v flooded in series after 5 days of some what use & somewhat useable 13v - 24v out ,the over discharge reported with a tiny 4watt load & no output charge not even a trickle as dvm tested.
your in app factory reset is not a true hardware reset as it just reset the onscreen values Yet retained the 5 days of data.... i want a true hardware reset not a pretend software reset... how
Hi, Paul.
Thank you for your feedback which helps Renogy constantly improve customer experience.
We have reflected the problem to our related department and will shoot relevant videos based on customer needs.
Can only see half read outs
Hey Rud ,
Feel free to contact us here to chat with a product specialist! - www.renogy.com/contact-us They will be happy to answer any technical questions you may have!
Thank you.
The Renogy Team