@@littleladybugdraws urgh it's a back and forth thing in my opinion! I always loved them but it was just this time and now I'm so upset that they just don't reply to me even though I wrote 5 mails or more already.. 😕
I would not be happy about that bag either and I hope the issue gets resolved. I really loved all the vintage sticker books you got and that pink/white washi tape set! 💖
How frustrating!! I'm so sorry you had so many issues. But I'm glad to hear about it because I only see good and sponsored videos of unboxing and I know they try to be truthful but sometimes when it's a sponsor it's hard. And I have been debating about purchasing from them or not. I won't now because customer service is a big selling point for me and if they aren't good then that's it for me. Can I suggest you try Corner Stationary on Etsy. Not only is the store amazing and carries a lot of stuff that Stationary Pal does, but the seller is amazing and is quick to communicate and fix any issues
I totally agree with you! That's also one of the reasons why I unfortunately don't want to order there anymore.. I need help and don't get any reply and that's a no no. I will definitely check them out! Thank you so much! 🥰
I’m sorry to hear that! it’s really not fair because you also gave them $40 more then they should give more clean and neat stuffs. But loved those pink and white colour washis and those beautiful stickers! And seems like that washi holder is absolutely helpful for you hehe. I really love your black colour hoodie, it looks warming. May you get good and clean stuffs next time! ❤️❤️
I’ve also had issues with their customer service, for the amount of stuff they offer, they should have more staff to help them with customer support. I found contacting them on instagram is the best way to contact them, they definitely don’t respond to emails very fast. The owner of stationery pal is the one who runs the instagram account so contact them there for sure, inbox message will do if you also explain about the previous emails.
I would say check the price at the very end. Because then you'll see how much you have to pay for shipping and for any taxes And if it's okay for you then you can definitely try it out for yourself if you want But really make sure they don't add extra $ on the end like they did for me... 😣
@@fairyloaf anytime! 🥰 I can definitely recommend trying to find things on AliExpress since they're so cheap but good quality! 😍 Also, no they never got back to me 🙄
Well, I was gonna place an order 2 days ago and I gave up actually... The total of the items was about 46€. With taxes and shipping went up to almost 60. I used the coupons they has now which is 30% and 15%. All items had either one or the other discount (yes they were supposed to be used together). After discount order went down to 35. That was rly nice so I go back to calculating the taxes and shipping after the discount. Back up to 60. They took the % off the order but added to shipping and taxes... So I just gave up and looked for the same items on aliexpress and bought them there... I felt like I was being horribly ripped off... 😢
I totally agree to you!! I'll always check aliexpress first before buying anything now. Its (mostly) way cheaper. I know that the shipping will be longer but I'm totally fine with that as long as I can save some euros and can buy more from that money hehe ☺ My boyfriend does the same. He always searches on amazon and once he found something he likes, he checks aliexpress because its mostly cheaper And yes, I'm so disappointed since this video that I'll never ever order from stationery pal again. Especially because I noticed how much they ripped me off just for the shipping. I can buy from other Asian stationery shops for free shipping without any problem! 😌
@@Mulpiix do you know any others stores other than aliexpress? 😊 Well it was going to be my 1st purchase from stationery pall because I've been seeing all the videos and wanted to try. But won't be doing that. I honestly felt ripped off too...
@@SynEveness I haven't tried many yet, but I'm trying out more in the future for sure! I ordered from Journal Say a little while ago. They don't have as many items as stationery pal but I found everything I need and I loved it! I saved SO MUCH money! 😍 Here is the link to the video~ ruclips.net/video/8jjyMyEEYPE/видео.html
I'm thinking of purchasing from stationary pal but I've been seeing mixed reviews and stuff about items not getting shipped not getting refunds fixed and shipping costing a lot of money. I'm not too sure whether to purchase from the or not
Not gonna lie, I loved stationery pal even though the shipping was so freaking expensive. But I had a lot of problems with them already.. one order didn't get to me and I still had to pay for it, items were missing and I didn't get a refund, and and and. But in this video it was just too much for me so I decided to never buy from them again. I made the experience and they just fooled me. Maybe it's different with other people but that's just how I experienced it 😣 I'm not sure where you're from. Maybe the shipping won't be as expensive if you're from Asia but I'm really not sure And I also know that many reviews on RUclips are good because they get sponsored or anything by them 🙄 I would say give it a try. But really think about it twice if the shipping is too high. And also make sure that they don't fool you by putting the price higher at the checkout like they did it for me. I paid like $20 more for nothing without noticing it. I only saw my final price plus shipping which was ok for me. After paying I noticed I paid even more and they never ever replied to me again. Plus I got a dirty item where they also didn't reply to me after many many emails and messages and comments on RUclips. They just deleted my comments. So they're a no no for me
@@Mulpiixi looked at the checkout prices for the shipping and it was SOOO expensive (I live in Asia yet the prices are still so high even if i don't live to far away from where they shipped the items from)
@@diablodddiablo oh no that's annoying! I would recommend searching for the items you like on AliExpress. That's what I always do since I don't order from stationery pal anymore. Sometimes I check shein too but they're a little more expensive. I can also recommend journal say, I tried them after all the drama with stationery pal. They don't have as many things as stationery pal but it was so much cheaper, even without shipping costs! And it came so fast to me (I love in Europe, I was surprised how fast it was here!) Hope you find the things you're looking for 🙏🏻💕
Pink colour washi tapes are sooo cute and nice .and also both brown bear stikers are so beautiful. I like them .and unicon theme ' s washi tapes are so cute 😍. Keep it up .and don't worry about product .now nothing to do dear 🥺😔
Hi dear mulpix it's a long time I haven't watched your videos. The stationeries are cute but feeling extremely sad for your lose. Since you are not going to shop from stationery pal now you can buy from JOURNALSAY even I have ordered from there. They are the best hehe
I wonder if the money problem is because of the different currencies or tariffs? But it doesn't make sense for it to be a problem now since you ordered from them before 🤔
I really dont know what the problem was. Normally it was never a problem. And it's weird that it's $40 more out of nowhere. And like i said, I already calculated the shipping price, so they can't say its because of shipping.. it annoys me because I also sent proofs and they never got back to me 😭
shipping company lost my first package, contacted stationery pal for refund, and they never refund me! that's one month now. If i knew they are oversea, i would never buy from them, no matter how good their products are!
To be honest that happened to me too.. they didn't deliver it to me and sent it back to them. They also got the package back but they only gave a little of my money back! I didn't get a full refund 😒 so I lost so many $ on their shop not even once! 🙄
Oh no that's so annoying! I also ordered a mystery bag once. Maybe, but just maybe, they put both into one bag. I wasn't sure in my order either. They put the mystery bag inside my normal package but also put the stuff I bought separately into this bag.. I'm not sure if I got kinda scammed there or not 😕 but the lovely peoples on my channel recommend to contact them on their Instagram. They said the owner of stationery pal is running this account and they reply way faster there! :) maybe give it a try. I hope they will respond to you as soon as possible!
@@Mulpiix @Mulpix thats what i thought at first but even if the two mystery bags were at the lowest listed item counts for the bags it wouldnt match up :( there were only enough items for it to have been one bag. I hope you get a response soon too! I try to stay off social media so ill ask a friend to contact them on insta for me i guess :/ its really annoying their customer service email isnt being checked and their customer service phone number literally doesnt work! Ive never had an issue with them in the past so im not sure whats up here
@@potatopancakes52 omg same! I don't have social media at all, i would have ask a friend. And I also never really had troubles with them.. only this time and now triple! 😕 My very first order was a mess too but it was the fault of the postal workers so its not stationery pals fault.. but yes idk what to do. Imagine I wouldn't have anyone that uses social media... 🥲 its just a nono!
I do understand why you would be mad, when I ordered the same tote bag as you it also came dirty. but overall, nice video! I hope they'll reply to you one day.
Ohh really?! Thats so annoying! Does yours have blue ink spots on it too? Did you try to reach out to them? They just can't do that... 😕 But thank you so much my dear! 💕
Omg I’m so sorry Jessica !😢😢 I hope they can reply soon ~~~ and they should refund you or give you a replacement. It’s a nono that customers are ignored when they need help! 😫
Oh no this is so shitty. Have you tried reaching out through them through their social media? Maybe message them on their instagram? Cute items I was really tempted to order from them during their black friday sale and had my basket filled up and w the coupon codes it only came to $40 but then when checking out I got $25 shipping and $25 import taxes and was like..... no thanks 😅 I hope they will reply to you.
Since I don't have any social media I haven't tried to reach out on them there. I thought about writing underneath their youtube videos if they don't reply to me within the next week 🤐 and yes the shipping and taxes are horrible 😭
Stationery pal gets a bunch of promotions and people buying from them over and over again. They’re customer service should be top priority. Did you heard back from them?
@@Mulpiix when I have an issue with my order normally I would email them. If that doesn’t work I’ve tried contacting them on instagram or TikTok for issues. Sometimes they respond a lot faster on there.
@@cavianguardian I also thought about writing them on youtube underneath a video, telling that nobody replies to me 😕 otherwise I'll ask a friend to contact them on Instagram or tiktok! Thank you for the idea! 🥰
@@Mulpiix i already did that for the issue i just had with my order, the first time they deleted my comment and the second time i commented they have just ignored it and started liking posts around it.
@@potatopancakes52 I just wrote them yesterday on youtube. I'll check if my comment is still there.. but of course they delete it. They don't want that people read it because they will get less orders then 😐
Don't understand me wrong - I love stationery pal a lot! But this time I'm just disappointed... 😕
Awww,now,it's terrible 😢 when they send you damaged things! But,everything is fine, don't worry, dear Jessica!
Aaaah, I'm worried, i can't wait to watch the video
I'm sorry to hear that! That's terrible! 😢
Makes me wonder if I should order from them as a gift for my mom.
@@littleladybugdraws urgh it's a back and forth thing in my opinion! I always loved them but it was just this time and now I'm so upset that they just don't reply to me even though I wrote 5 mails or more already.. 😕
I would not be happy about that bag either and I hope the issue gets resolved. I really loved all the vintage sticker books you got and that pink/white washi tape set! 💖
Hydrangeas are my favorite flowers. That stamp is flower power!
the sanrio tapes are way too cute!! 🥰
How frustrating!! I'm so sorry you had so many issues. But I'm glad to hear about it because I only see good and sponsored videos of unboxing and I know they try to be truthful but sometimes when it's a sponsor it's hard. And I have been debating about purchasing from them or not. I won't now because customer service is a big selling point for me and if they aren't good then that's it for me.
Can I suggest you try Corner Stationary on Etsy. Not only is the store amazing and carries a lot of stuff that Stationary Pal does, but the seller is amazing and is quick to communicate and fix any issues
I totally agree with you! That's also one of the reasons why I unfortunately don't want to order there anymore.. I need help and don't get any reply and that's a no no.
I will definitely check them out! Thank you so much! 🥰
Wonderful stationaries. The teacher in me is so happy to see all those cute stuffs
awwwwwwww ur finally back!!! So so happy for this video I love watching ur videos daily and this amazingly gorgeous beautiful video
Thank you so much! 💕
I’m sorry to hear that! it’s really not fair because you also gave them $40 more then they should give more clean and neat stuffs. But loved those pink and white colour washis and those beautiful stickers! And seems like that washi holder is absolutely helpful for you hehe. I really love your black colour hoodie, it looks warming. May you get good and clean stuffs next time! ❤️❤️
Aww,I really love this cute pink strawberry 🌸🤍🍓washi tapes) and yeah, Stationary pal acted badly.
Aww,really wonderful Stationary pal haul, woow I can't wait for this video, I am so excited 😆...
🥰💕
I’ve also had issues with their customer service, for the amount of stuff they offer, they should have more staff to help them with customer support. I found contacting them on instagram is the best way to contact them, they definitely don’t respond to emails very fast. The owner of stationery pal is the one who runs the instagram account so contact them there for sure, inbox message will do if you also explain about the previous emails.
Sorry to hear about stationery pal! I hope they back to you soon! I liked the vintage paper and stickers! :D
I’m only planing on buying from this one time. My cart now is worth $32 USD (14 items) do you recommend me trying it out?
I would say check the price at the very end. Because then you'll see how much you have to pay for shipping and for any taxes
And if it's okay for you then you can definitely try it out for yourself if you want
But really make sure they don't add extra $ on the end like they did for me... 😣
@@Mulpiix Thank you so much for replying. I'm going to be sticking with Amazon, and try to find alternatives. Thanks for all the help!!
@@Mulpiix btw did they get back to you?
@@fairyloaf anytime! 🥰 I can definitely recommend trying to find things on AliExpress since they're so cheap but good quality! 😍
Also, no they never got back to me 🙄
@@Mulpiix Thank you 🌸🤍✨
omg that must be so upsetting!
Well, I was gonna place an order 2 days ago and I gave up actually... The total of the items was about 46€. With taxes and shipping went up to almost 60. I used the coupons they has now which is 30% and 15%. All items had either one or the other discount (yes they were supposed to be used together). After discount order went down to 35. That was rly nice so I go back to calculating the taxes and shipping after the discount. Back up to 60. They took the % off the order but added to shipping and taxes... So I just gave up and looked for the same items on aliexpress and bought them there... I felt like I was being horribly ripped off... 😢
I totally agree to you!! I'll always check aliexpress first before buying anything now. Its (mostly) way cheaper. I know that the shipping will be longer but I'm totally fine with that as long as I can save some euros and can buy more from that money hehe ☺
My boyfriend does the same. He always searches on amazon and once he found something he likes, he checks aliexpress because its mostly cheaper
And yes, I'm so disappointed since this video that I'll never ever order from stationery pal again. Especially because I noticed how much they ripped me off just for the shipping. I can buy from other Asian stationery shops for free shipping without any problem! 😌
@@Mulpiix do you know any others stores other than aliexpress? 😊 Well it was going to be my 1st purchase from stationery pall because I've been seeing all the videos and wanted to try. But won't be doing that. I honestly felt ripped off too...
@@SynEveness I haven't tried many yet, but I'm trying out more in the future for sure! I ordered from Journal Say a little while ago. They don't have as many items as stationery pal but I found everything I need and I loved it! I saved SO MUCH money! 😍
Here is the link to the video~ ruclips.net/video/8jjyMyEEYPE/видео.html
@@SynEveness oh and shein! But it's not as cheap unfortunately
@@Mulpiix yeah I know shein too. And yes not cheap 😂 thank you
I'm thinking of purchasing from stationary pal but I've been seeing mixed reviews and stuff about items not getting shipped not getting refunds fixed and shipping costing a lot of money. I'm not too sure whether to purchase from the or not
Not gonna lie, I loved stationery pal even though the shipping was so freaking expensive. But I had a lot of problems with them already.. one order didn't get to me and I still had to pay for it, items were missing and I didn't get a refund, and and and. But in this video it was just too much for me so I decided to never buy from them again. I made the experience and they just fooled me. Maybe it's different with other people but that's just how I experienced it 😣
I'm not sure where you're from. Maybe the shipping won't be as expensive if you're from Asia but I'm really not sure
And I also know that many reviews on RUclips are good because they get sponsored or anything by them 🙄
I would say give it a try. But really think about it twice if the shipping is too high. And also make sure that they don't fool you by putting the price higher at the checkout like they did it for me. I paid like $20 more for nothing without noticing it. I only saw my final price plus shipping which was ok for me. After paying I noticed I paid even more and they never ever replied to me again. Plus I got a dirty item where they also didn't reply to me after many many emails and messages and comments on RUclips. They just deleted my comments. So they're a no no for me
@@Mulpiixi looked at the checkout prices for the shipping and it was SOOO expensive (I live in Asia yet the prices are still so high even if i don't live to far away from where they shipped the items from)
@@diablodddiablo oh no that's annoying! I would recommend searching for the items you like on AliExpress. That's what I always do since I don't order from stationery pal anymore. Sometimes I check shein too but they're a little more expensive. I can also recommend journal say, I tried them after all the drama with stationery pal. They don't have as many things as stationery pal but it was so much cheaper, even without shipping costs! And it came so fast to me (I love in Europe, I was surprised how fast it was here!)
Hope you find the things you're looking for 🙏🏻💕
I can't wait to watch the video, and see what happened
I'm curious about what happened with the bag 😦
Hope they should refund 🤧
Love the vlog it's so calming 💞✨
Pink colour washi tapes are sooo cute and nice .and also both brown bear stikers are so beautiful. I like them .and unicon theme ' s washi tapes are so cute 😍. Keep it up .and don't worry about product .now nothing to do dear 🥺😔
Thank you so much! And yes. I will see what I can do.. if nothing happens I have to deal with it unfortunately 😕💕
Awhh so sad from the tote bag.. and that they don't contacted you... but lovee the other things♡
Hi dear mulpix it's a long time I haven't watched your videos. The stationeries are cute but feeling extremely sad for your lose. Since you are not going to shop from stationery pal now you can buy from JOURNALSAY even I have ordered from there. They are the best hehe
Thank you so much! I'll definitely check them out. I've heard about journalsay already but never took a look yet! 🥰
Ooh I really love the stickers on 10:46
They are so adorable 😍
@@Mulpiix yesss
this is very beautiful and so cute 🥰🥰i love this box❤❤
Your anger is justified! I would be upset too and it's annoying when they don't reply back ☹
I wonder if the money problem is because of the different currencies or tariffs? But it doesn't make sense for it to be a problem now since you ordered from them before 🤔
I really dont know what the problem was. Normally it was never a problem. And it's weird that it's $40 more out of nowhere. And like i said, I already calculated the shipping price, so they can't say its because of shipping.. it annoys me because I also sent proofs and they never got back to me 😭
4:30 I just use ones from shein cause they're $1.50 👀
I'll definitely keep that in mind! Thank you heheh
shipping company lost my first package, contacted stationery pal for refund, and they never refund me! that's one month now. If i knew they are oversea, i would never buy from them, no matter how good their products are!
To be honest that happened to me too.. they didn't deliver it to me and sent it back to them. They also got the package back but they only gave a little of my money back! I didn't get a full refund 😒 so I lost so many $ on their shop not even once! 🙄
:( i ordered two of the mystery bags and only got one. Ive been emailing them for days with no response and am starting to get really mad.
Oh no that's so annoying! I also ordered a mystery bag once. Maybe, but just maybe, they put both into one bag. I wasn't sure in my order either. They put the mystery bag inside my normal package but also put the stuff I bought separately into this bag.. I'm not sure if I got kinda scammed there or not 😕 but the lovely peoples on my channel recommend to contact them on their Instagram. They said the owner of stationery pal is running this account and they reply way faster there! :) maybe give it a try. I hope they will respond to you as soon as possible!
@@Mulpiix @Mulpix thats what i thought at first but even if the two mystery bags were at the lowest listed item counts for the bags it wouldnt match up :( there were only enough items for it to have been one bag. I hope you get a response soon too! I try to stay off social media so ill ask a friend to contact them on insta for me i guess :/ its really annoying their customer service email isnt being checked and their customer service phone number literally doesnt work! Ive never had an issue with them in the past so im not sure whats up here
@@potatopancakes52 omg same! I don't have social media at all, i would have ask a friend. And I also never really had troubles with them.. only this time and now triple! 😕
My very first order was a mess too but it was the fault of the postal workers so its not stationery pals fault.. but yes idk what to do. Imagine I wouldn't have anyone that uses social media... 🥲 its just a nono!
@@Mulpiix just got a response to my email after about 8 emails and 7 days of waiting, hopefully you get a response soon!!
@@potatopancakes52 I hope they can find a solution for you!
It makes me hope that they will response to me soon as well
I do understand why you would be mad, when I ordered the same tote bag as you it also came dirty.
but overall, nice video! I hope they'll reply to you one day.
Ohh really?! Thats so annoying! Does yours have blue ink spots on it too? Did you try to reach out to them? They just can't do that... 😕
But thank you so much my dear! 💕
Omg I’m so sorry Jessica !😢😢 I hope they can reply soon ~~~ and they should refund you or give you a replacement.
It’s a nono that customers are ignored when they need help! 😫
I think so too! 😕💕
Oh no this is so shitty. Have you tried reaching out through them through their social media? Maybe message them on their instagram? Cute items I was really tempted to order from them during their black friday sale and had my basket filled up and w the coupon codes it only came to $40 but then when checking out I got $25 shipping and $25 import taxes and was like..... no thanks 😅 I hope they will reply to you.
Since I don't have any social media I haven't tried to reach out on them there. I thought about writing underneath their youtube videos if they don't reply to me within the next week 🤐 and yes the shipping and taxes are horrible 😭
@@Mulpiix Yeah I would try that, under their youtube videos!
Oh no it’s the stationery pal you told me about right?
Exactly 😭
I hope you get a replacement bag and your money back!!
I hope so too! >.
Stationery pal gets a bunch of promotions and people buying from them over and over again. They’re customer service should be top priority. Did you heard back from them?
No not yet. I still didn't get any reply 😕 and I don't know what else to do..
@@Mulpiix when I have an issue with my order normally I would email them. If that doesn’t work I’ve tried contacting them on instagram or TikTok for issues. Sometimes they respond a lot faster on there.
@@cavianguardian I also thought about writing them on youtube underneath a video, telling that nobody replies to me 😕 otherwise I'll ask a friend to contact them on Instagram or tiktok! Thank you for the idea! 🥰
@@Mulpiix i already did that for the issue i just had with my order, the first time they deleted my comment and the second time i commented they have just ignored it and started liking posts around it.
@@potatopancakes52 I just wrote them yesterday on youtube. I'll check if my comment is still there.. but of course they delete it. They don't want that people read it because they will get less orders then 😐
I really really hope they get back to you and send you replacement or refund. Love everything you got though