UPDATE**** I really appreciate all of the interaction on the video and hopefully I have helped out a few people. As an update, I actually got the line again on my Z fold 3 replacement from this video after about a year and a half. They sent me a Z Fold 5 for my second replacement!! I can't stress enough buy INSURANCE!!
Totally agree. Mine lasted 6 months before developing a vertical line of dead pixels along the crease, and the warranty claim process hasn't been straightforward so far.
So I purchased the Z fold 3 just under a year ago, last week it developed the "Black line of Death". Why isn't there more discussion about this which is a massive design flaw in this model which should be highlighted resulting in a recall? On purchase the instructions and guidance state not to remove the inner screen protector BUT over time the material used becomes brittle and starts damaging the inner screen when pressed resulting in bubbling and eventual screen damage. The inner right-hand screen then ceases to respond to touch. This is a known issue that isn't but should be discussed and highlighted to protect potential buyers.
If Samsung warranty was great this wouldn't be that big of an issue. But my experience with my warranty claim after 6 months with my Z Fold 4 and a vertical line of dead pixels has been horrible so far. They seem to aggressively push customers into paying for repairs.
Same problem here . 15 months . How come they dont take it under their warranty. It is obviously samsung fault. If there is few phone happened like this. Maybe our fault or unlucky. But too many people has same problem around 13 months plus . It's definitely their problem . Please everyone be unite n challenge them. We need someone know how to take legal action against them .
I have the same problem and I support your idea. we all need to complain to samsung together. each of us spent more or less than $2000 to buy these phones. A year has not yet passed and these phones have already stopped working.
Its claimed under manufactuer defect, if its a common issue they should have a lawsuit commin or offer free screen fixxes (something like the nintendo controller drift case) , its currently $550 to fix this w/o warrenty and if they tend to break after a year they might kno its good for that long n tryn to scam us to pay more for fixxn or insurance
I have always loves Samsung, and felt my Fold 3 was the best phone ever. I still owe $611 on it and got the black lines. They all popped out on the Fold 2, 3, and 4 at the same time which seems like a faulty update or a sneaky way of forcing you to get a new phone. I dont have a warranty or insurance. No I owe and cant even trade it in. I was 100% waiting for the Fold 5 and gettting it. I have been loyal since i got the Thunderbird the day 4G was released. This has me so pissed im looking at used S22 and considering the iphone after all these years. Yes the warranty is out, but stand behind your dam product. Samsung needs to step up and back the Fold users. Im going to make a video about it as well and wont consider the Fold again due to this. Thanks for screwing up my phone before its paid off and for taking away my trade in. I have a feeling im not alone on this.
The black line of death just happened to me a few hours ago! I do have insurance, thank goodness. My film also was bubbling up / peeling off on the edges- for quite a while now! I'm so glad to come across your video. It makes me feel better to know that it is a problem that has happened before.
@Vignesh-cl5he I don't know how to help you. We purchased the insurance when we bought the phone. But I have not gotten mine repaired yet. The deductible is high.
Just as an update the local repair shop said that it would be about 540.00 USD to fix it. It's backed with a 1 year warranty. AT&T will let me trade it on, on the full trade in amount (800 usd), but to buy Fold 4 is 1800. For what? To have that phone another 13 months before it fails again? Surfing the web shows that this is a COMMON problem with this phone, and the failure is essentially the exact same. My last two phones (oneplus 1, and oneplus 6) have lasted me several years. I had the OP1 for almost four solid years, with numerous drops, without issue. The OP6 gave me a number of years but it had to get phased out for 5G. I love the dual screen for work, but now it makes me nervous for the amount of money for the lack of longevity of it.
i think exactly the same way... im thinking of going full Karen at a samsung store... we really get treated like sh1t for having bought such an extremely expensive item...
I have the 4..about a yr and half ..maybe less..amd it did this today..earlier today it was fine. Months ago I did hear like a creasing sound when opened..but thought that was normal wear n tear
Same issue after 15 months. I was thinking maybe a generic charger caused it. I had just bought one and charged my phone and boom! I have insurance...$250 deductible. Had about $700 left to pay it off. 🤷🏾♀️
Me too, i have a two mobiles Al it's a same problem and both have problem same time , we have to do something and force Samsung repair under warranty or replace the mobiles
My wife and I got ours at the same time, mine did it after 18months, hers didn't. The only thing we do different is I keep mine open at 90deg a lot. I don't know if that's what causes it but it's the only thing I can think of because I am sure it puts a lot of stress on the screen. I had to pay 275 to get a replacement phone from ATT. I was always a note guy before this phone, think I will switch to the S23+ or whatever is the latest once I have this phone paid off.
I absolutely love this phone but I got the black line of death yesterday after only having the phone for 5 months! I took it to a phone repair store that explained to me that when the hinge where the phone folds gets out of whack it presses on the screen and causes the screen to crack from the inside. Because it's an LCD screen, the liquid starts to spread especially every time you open and close it. They can repair it and give you a new hinge with a screen but it costs $380 out of pocket. I highly suggest getting insurance on this phone because you can have it replaced and pay the deductible which is less than the repair. Come to find out that the warranty doesn't cover this because it's considered "physical damage" but with the insurance you can get a new phone. I say this also because while I was in the repair store, I was the 3rd person in there at the same time with the same phone with the same problem; therefore this problem is common with these phones. Thought this info would help!
This just had happened as z fold 4. Touch screen does work with anything but s pen now. Assurant was always a $99 deductible now it's $200 at least for this phone. I've literally got at least seven or eight phones through that service.... Now they want to verify everything???? All I did was open the phone up and it cracked no signs of any peeling or anything.
This phones have rediculous price for quality. My phone was also start diyng from middle of inside screen. So I think problems can be in mechanical side, also samsung can do model without pwm.
Same here. I contacted them. They said because it's out of warranty, l have to pay. I am going to raise awareness through all the means l can do customers know what they're getting into or think twice before buying.
I've had the fold 3 since launch, dropped it many times still ain't got it. That being said I peeled away the plastic protector when it stated peeling away, lifting and bubbling up, that may have helped me somewhat. My brother got this line of death on his Fold 3 a few months ago. My outer screen is all busted up in the corners but still all touch still works, which is very surprising. Inner screen still going strong.
i just returned mines to get it fixed but im doing a trade in as soon as there is a good offer. not worth risking it again i only had a year warranty with samsung
I have exactly the same issue with my Fold 3, and the Black Line of Death looks like someone spilled black ink down on the crease and bleeding onto both sides of screen. Now, only the left side works. I got it when it was released in August 2021. I had to have the inner factory screen protector replace a year ago. Now, the inner screen is jumping around from different apps. The front screen, so far, is ok. I just ordered a Fold 5 thru my cellular provider T-Mobile.
I had the same problem. It started with a little bubbles in the middle, then more bubbles, then black line of death after 13 months. However, I called Samsung and they were good about it since I'm only a month out of warranty. They fixed it but this is very common, my z fold 4 got the same issue.
My wife's 15 month old Z fold 3 5G did this EXACT SAME THING!!! Just called Samsung and they said.....oh no problem......we will "let" you trade that phone in on a new one....but the repair would be over 400 bucks. No thanks Samsung!!
Interesting how common this issue is at about 1 year. I've had mine phone for 13 months, notice plastic at bottom peeling up about 2 weeks ago and 3 days ago black line down center and flip screen does not work at all. Obviously, Samsung knows this is a problem and is simply refusing to acknowledge and provide a new replacement phone. I do have insurance but have to pay deductible. I still owe over $1000 dollars on installment plan. I'm not a happy camper!
Happened to me just now. Just set a new background and showed it off to my mom and sister. Got in the car and laid it flat in the cupholder UNFOLDED. Got out of the car and the line was suddenly there. I know I'm not crazy and I didn't do anything weird because the people I showed it to were literally there to witness everything.
My Z Fold 4 screen died in a similar way after 6 months use. My vertical stripe down the crease is thinner and hasn't reached the bottom yet. Sometimes is purple. The guys at the Samsung store weren't helpful, since my phone is still under warranty and they tried to persuade me not to seek a warranty claim because of minor scratches on the aluminium corners far from the inner display.
Mine started today with a thick line, And I just found out my warranty went out last month which is just been a year old since I had the phone. Very disappointed with Samsung especially if they not takin responsible for their products.
You should always take off the screen protector. It happened to my fold 4, when samsung said just take off the screen protector. I did, and i have been using my fold 4 for 2 years.
Same happen to me yesterday just worked fine few minutes before when i was on facetime with folks i have insurance idk if warranty still works as this is my second prob with defection other time screen blacked out im done with folds and pretty much samsung phones back to Apple i go 😅
😢 same issue I think it's from these dam new pants they don't make pants that look right but the pocket isn't big enough so it squashes the phone.. I'm pretty sure I still have warranty on my phone so it's getting sent back asap but it's also been about a year
Same thing with mine. Still have a year left $1000 owed. I've talked with Samsung. They help you as far as they can throw you. Lesson learned, get insurance.
Crap, so there’s no fix? I got mine free and it just happened a few days ago after having for just about a year. I noticed exactly the same thing, EXCEPT the right side of the phone stopped working-unless I use the pen. So there is NO fix?
Did you have phone insurance? That's ridiculous!! Maybe another company might let you trade or check with your phone provider. Also depending on how long you've had it. It should be under normal manufacturer warranty. Good luck
Same story as yours, gave me 13 month of service, samsung put the blame on me which i took good care like my baby and phone longivity dies soonest. For the love of your HARD EARN MONEY WITH BLOOD, SWEAT AND TEARS, Pls for God Sake, do not buy fold phones, it wont last long. Use your common sense, dont believe marketing gimmics, they are going to ripped your wallet. I already black list samsung brand in my life, because of poor quality, poor longivity and poor customer service.
That happened to me, i tried changing the screen protector, and that happened. apperently, there is a special tool for that, u less youndrkpped it, it is a sensitive area of the fold
This just happend to me this morn,its a referb from walmart. i woke up opened screen and it looked like this :( i called samsung an they say im in warrenty so they will have me send it and send me another free had phone for 8 months
Same here. One day it was fine, the next, it was an expensive paper weight. Shame on Samsung for knowingly allowing this on the market, at any price, let alone what they charge for this piece of crap...
My Z Fold 3 phone was fine until TODAY (17 MONTHS after buying). I always kept only the original inside screen protector, then had to get a new one by having Geek Squad switch it out for me. Then, this employee at Verizon suggested I use the Liquid Screen Protector... and 2 weeks later, I get the Black Screen of Death. Did anyone run into the same problem or is it just me? The 2 regular screen protectors did NOT damage my phone, then I switch to this liquid stuff and this happened... is it just a coincidence?
just happened to me, noticed the screen protector had a bubble on it. so i took a credit card and squeezed the bubble out GENTLY. closed the screen and heard this loud crack and snap and opened it to see this.
Just happened to my z 3 today absolutely disgrace off samsung,, more likely some type of bug in the phone to crash after a certain time for you to buy another 1,,
Happened to me 2 days ago. I'm so angry Samsung still haven't took responsibility. I have not dropped my phone or placed it in water. I simply opened my phone and boom black line appeared and as of right now it's flickering green, white colors. This is a disgrace.
Sometimes refurbished isn't that bad. It's not like they rebuilt the whole phone. Usually refurbished means something small was fixed but it is essentially brand new. I haven't had any issues with mine since I got it, especially for $100 deductible
![AVOID A MISTAKE!? Galaxy Z Fold 5 vs Z Fold 4 vs Z Fold 3 [Full Comparison]](http://i.ytimg.com/vi/7uEBmKyF8kw/mqdefault.jpg)
![AVOID A MISTAKE!? Galaxy Z Fold 5 vs Z Fold 4 vs Z Fold 3 [Full Comparison]](/img/tr.png)
UPDATE**** I really appreciate all of the interaction on the video and hopefully I have helped out a few people. As an update, I actually got the line again on my Z fold 3 replacement from this video after about a year and a half. They sent me a Z Fold 5 for my second replacement!! I can't stress enough buy INSURANCE!!
But the insurance should not account for faulty tech. You did nothing wrong and it went left.
hey is till have my warranty how much do u think they'll charge for replacement same thing happened to me I wanna cry
I would like to see some sort of class action lawsuit against Samsung for Z fold issues as this is happening to me as well!
We really need to do that urgently. Those are so expensive and they just wash their hands 😢😢😢😢
Totally agree. Mine lasted 6 months before developing a vertical line of dead pixels along the crease, and the warranty claim process hasn't been straightforward so far.
It's also the Flip tat has this black line of death.
Why? That's why there's insurance
Just woke up to this as well. Worked totally fine right before I went to sleep.
Unlucky, i wished i would've seen your face that day
@@DJIInLondonhehe thats funny. u know he sht himself
So I purchased the Z fold 3 just under a year ago, last week it developed the "Black line of Death".
Why isn't there more discussion about this which is a massive design flaw in this model which should be highlighted resulting in a recall?
On purchase the instructions and guidance state not to remove the inner screen protector BUT over time the material used becomes brittle and starts damaging the inner screen when pressed resulting in bubbling and eventual screen damage. The inner right-hand screen then ceases to respond to touch. This is a known issue that isn't but should be discussed and highlighted to protect potential buyers.
If Samsung warranty was great this wouldn't be that big of an issue. But my experience with my warranty claim after 6 months with my Z Fold 4 and a vertical line of dead pixels has been horrible so far. They seem to aggressively push customers into paying for repairs.
Same problem here . 15 months . How come they dont take it under their warranty. It is obviously samsung fault. If there is few phone happened like this. Maybe our fault or unlucky. But too many people has same problem around 13 months plus . It's definitely their problem . Please everyone be unite n challenge them. We need someone know how to take legal action against them .
I have the same problem and I support your idea. we all need to complain to samsung together. each of us spent more or less than $2000 to buy these phones. A year has not yet passed and these phones have already stopped working.
Its claimed under manufactuer defect, if its a common issue they should have a lawsuit commin or offer free screen fixxes (something like the nintendo controller drift case) , its currently $550 to fix this w/o warrenty and if they tend to break after a year they might kno its good for that long n tryn to scam us to pay more for fixxn or insurance
Luckily I got repaired under warranty. Paid nothing. Got it back in 2 days.
@@nelsonkute you had the same problem?
@@nelsonkute this exact same problem I am facing this starter happening 10 mins ago
I have always loves Samsung, and felt my Fold 3 was the best phone ever. I still owe $611 on it and got the black lines. They all popped out on the Fold 2, 3, and 4 at the same time which seems like a faulty update or a sneaky way of forcing you to get a new phone. I dont have a warranty or insurance. No I owe and cant even trade it in. I was 100% waiting for the Fold 5 and gettting it. I have been loyal since i got the Thunderbird the day 4G was released. This has me so pissed im looking at used S22 and considering the iphone after all these years. Yes the warranty is out, but stand behind your dam product. Samsung needs to step up and back the Fold users. Im going to make a video about it as well and wont consider the Fold again due to this. Thanks for screwing up my phone before its paid off and for taking away my trade in. I have a feeling im not alone on this.
The black line of death just happened to me a few hours ago! I do have insurance, thank goodness. My film also was bubbling up / peeling off on the edges- for quite a while now! I'm so glad to come across your video. It makes me feel better to know that it is a problem that has happened before.
My fold 4 black line full screen not working how to solve help me please 🙏
How to have the insurance? My husband bought my z fold in Doha last November 2022, and last night it just happened that the black line showwd up.
@Vignesh-cl5he I don't know how to help you. We purchased the insurance when we bought the phone. But I have not gotten mine repaired yet. The deductible is high.
Just as an update the local repair shop said that it would be about 540.00 USD to fix it. It's backed with a 1 year warranty. AT&T will let me trade it on, on the full trade in amount (800 usd), but to buy Fold 4 is 1800. For what? To have that phone another 13 months before it fails again? Surfing the web shows that this is a COMMON problem with this phone, and the failure is essentially the exact same. My last two phones (oneplus 1, and oneplus 6) have lasted me several years. I had the OP1 for almost four solid years, with numerous drops, without issue. The OP6 gave me a number of years but it had to get phased out for 5G.
I love the dual screen for work, but now it makes me nervous for the amount of money for the lack of longevity of it.
i think exactly the same way... im thinking of going full Karen at a samsung store... we really get treated like sh1t for having bought such an extremely expensive item...
I have the 4..about a yr and half ..maybe less..amd it did this today..earlier today it was fine. Months ago I did hear like a creasing sound when opened..but thought that was normal wear n tear
Same here 16 months later. No warranty available. It is Samsung fault. We need to do something together against Samsung.
Yes please
Same here in a 6 months phone.
Same issue after 15 months. I was thinking maybe a generic charger caused it. I had just bought one and charged my phone and boom! I have insurance...$250 deductible. Had about $700 left to pay it off. 🤷🏾♀️
No, that’s not the isssue
I'm going through this now 😪
Same here. Wish I would have known it was common
Well I have my second one now and I will keep you updated if anything happens
Me too, i have a two mobiles Al it's a same problem and both have problem same time , we have to do something and force Samsung repair under warranty or replace the mobiles
My wife and I got ours at the same time, mine did it after 18months, hers didn't. The only thing we do different is I keep mine open at 90deg a lot. I don't know if that's what causes it but it's the only thing I can think of because I am sure it puts a lot of stress on the screen. I had to pay 275 to get a replacement phone from ATT. I was always a note guy before this phone, think I will switch to the S23+ or whatever is the latest once I have this phone paid off.
Buyers beware. Black lines showed up 2 months after warranty expired.
took 4months for mine :(
@@Zenkai76 took 1 for me
I absolutely love this phone but I got the black line of death yesterday after only having the phone for 5 months! I took it to a phone repair store that explained to me that when the hinge where the phone folds gets out of whack it presses on the screen and causes the screen to crack from the inside. Because it's an LCD screen, the liquid starts to spread especially every time you open and close it. They can repair it and give you a new hinge with a screen but it costs $380 out of pocket. I highly suggest getting insurance on this phone because you can have it replaced and pay the deductible which is less than the repair. Come to find out that the warranty doesn't cover this because it's considered "physical damage" but with the insurance you can get a new phone. I say this also because while I was in the repair store, I was the 3rd person in there at the same time with the same phone with the same problem; therefore this problem is common with these phones. Thought this info would help!
Absolutely thank you so much for adding this information. My second phone has been working great with no issues so far.
How do you get a replacement? I sent my phone back to Samsung to fix with the $99 deductible. Can I still ask for a new phone?
This just had happened as z fold 4. Touch screen does work with anything but s pen now. Assurant was always a $99 deductible now it's $200 at least for this phone. I've literally got at least seven or eight phones through that service.... Now they want to verify everything???? All I did was open the phone up and it cracked no signs of any peeling or anything.
Same exact issue after 15 months. The right screen is not working at all. Is there anyway we can contact customer protection?
This phones have rediculous price for quality. My phone was also start diyng from middle of inside screen. So I think problems can be in mechanical side, also samsung can do model without pwm.
Same here. I contacted them. They said because it's out of warranty, l have to pay. I am going to raise awareness through all the means l can do customers know what they're getting into or think twice before buying.
I've had the fold 3 since launch, dropped it many times still ain't got it. That being said I peeled away the plastic protector when it stated peeling away, lifting and bubbling up, that may have helped me somewhat. My brother got this line of death on his Fold 3 a few months ago. My outer screen is all busted up in the corners but still all touch still works, which is very surprising. Inner screen still going strong.
Yeah the bubbling is how mine started. I actually got it again on my replacement, then they sent me a brand new Z Fold 5 💪 gotta love insurance
i just returned mines to get it fixed but im doing a trade in as soon as there is a good offer. not worth risking it again i only had a year warranty with samsung
Same thing happened to me, only 15% of the right side works
I just had this problem yesterday, now I have to see if I have insurance on it
Only left side works
Same thing happened to mine after 20 months. Got a small hairline scratch was super careful with it too. Kinda sad though.
I have exactly the same issue with my Fold 3, and the Black Line of Death looks like someone spilled black ink down on the crease and bleeding onto both sides of screen. Now, only the left side works. I got it when it was released in August 2021. I had to have the inner factory screen protector replace a year ago. Now, the inner screen is jumping around from different apps. The front screen, so far, is ok. I just ordered a Fold 5 thru my cellular provider T-Mobile.
I had the same problem. It started with a little bubbles in the middle, then more bubbles, then black line of death after 13 months. However, I called Samsung and they were good about it since I'm only a month out of warranty. They fixed it but this is very common, my z fold 4 got the same issue.
Same also happens with me after 15 month with no reason
My wife's 15 month old Z fold 3 5G did this EXACT SAME THING!!! Just called Samsung and they said.....oh no problem......we will "let" you trade that phone in on a new one....but the repair would be over 400 bucks. No thanks Samsung!!
this seems to be a flaw with the phone is there a class action started yet lol
Interesting how common this issue is at about 1 year. I've had mine phone for 13 months, notice plastic at bottom peeling up about 2 weeks ago and 3 days ago black line down center and flip screen does not work at all. Obviously, Samsung knows this is a problem and is simply refusing to acknowledge and provide a new replacement phone. I do have insurance but have to pay deductible. I still owe over $1000 dollars on installment plan. I'm not a happy camper!
Mine is the same. Left side only works
Mine is the same it just happened only my left side works
Same
Same
You have to use your stylus for the time being!
@Madd Maxx too late both sides went black. No more folds for me
The Samsung Flip has the same issue. Thank goodness for insurance.
Happened to me just now. Just set a new background and showed it off to my mom and sister. Got in the car and laid it flat in the cupholder UNFOLDED. Got out of the car and the line was suddenly there. I know I'm not crazy and I didn't do anything weird because the people I showed it to were literally there to witness everything.
I have the phone for 1 year and 2 months so it happened within warranty thank God
My Z Fold 4 screen died in a similar way after 6 months use. My vertical stripe down the crease is thinner and hasn't reached the bottom yet. Sometimes is purple. The guys at the Samsung store weren't helpful, since my phone is still under warranty and they tried to persuade me not to seek a warranty claim because of minor scratches on the aluminium corners far from the inner display.
Same problem, I went through 3 phones in one year all with the black streak of death. Switched to the S23 Ultra.
Mine started today with a thick line, And I just found out my warranty went out last month which is just been a year old since I had the phone. Very disappointed with Samsung especially if they not takin responsible for their products.
Exact same just happened to mine after 13 months, black line in middle and only left side works. This is an absolute joke for a £1600 phone.
Same here
After this scam from Samsung
This will be the last Samsung product i buy.
You should always take off the screen protector. It happened to my fold 4, when samsung said just take off the screen protector. I did, and i have been using my fold 4 for 2 years.
Close to $600 to replace screen. Might be around there
How do you get a replacement with Assurant and get to fix the fold for the deductible?
Same happen to me yesterday just worked fine few minutes before when i was on facetime with folks i have insurance idk if warranty still works as this is my second prob with defection other time screen blacked out im done with folds and pretty much samsung phones back to Apple i go 😅
The Z3fold and Z4fold is great if you want to watch videos, but cameras SUCK!!!
I switched over to the S24 Ultra, and I love it!!
Almost made it to 3 years with this phone, it just came on suddenly
I just woke up to this today, beyond sad...
14 months of use just happened to me 😢
I've got the same problem with my z fold 4 and I really don't know what can I to deal with it.
Same problem 12 months of usage. The phone sucks going with the google pixel fold
Very common, just had the exact same thing happen to me on my fold 3.
I got same issue on Fold 4. Suddenly appeared yesterday. There was no damage. No drop. Appear from no where
😢 same issue I think it's from these dam new pants they don't make pants that look right but the pocket isn't big enough so it squashes the phone.. I'm pretty sure I still have warranty on my phone so it's getting sent back asap but it's also been about a year
Same problem after about two Years.
I would love to fix it, but afraid that it would break again for no reason. Any advice?!
this happened to me, and i cant figure out how to fix it. black line right on the fold.
It does work if you have a stylist pen. #fact
Same thing with mine. Still have a year left $1000 owed. I've talked with Samsung. They help you as far as they can throw you. Lesson learned, get insurance.
lesson learned: not buying any other samsung product
Same problem here at just over a year!
Crap, so there’s no fix? I got mine free and it just happened a few days ago after having for just about a year. I noticed exactly the same thing, EXCEPT the right side of the phone stopped working-unless I use the pen. So there is NO fix?
Hey any suggestions for me samsung wants 600$ to replace mine I dont know what to do
Did you have phone insurance? That's ridiculous!! Maybe another company might let you trade or check with your phone provider. Also depending on how long you've had it. It should be under normal manufacturer warranty. Good luck
Asurion ubreak i fix
@@kippertheman they charge 500
@@itsyaboytrag they told me 275 which is still disrespectful seeing it’s not damaged by me
Same story as yours, gave me 13 month of service, samsung put the blame on me which i took good care like my baby and phone longivity dies soonest. For the love of your HARD EARN MONEY WITH BLOOD, SWEAT AND TEARS, Pls for God Sake, do not buy fold phones, it wont last long. Use your common sense, dont believe marketing gimmics, they are going to ripped your wallet. I already black list samsung brand in my life, because of poor quality, poor longivity and poor customer service.
I've had the same happen I found out the right-side works with the pen
Thats same thing that happen to my z fold 3 black line in the middle and the right side doesnt work..
Same problem. I never had even a scratch
I have this just last night on fold 4
same with mine. didnt even drop it
Mein was the same but now spread lot more
What country is this?
That happened to me, i tried changing the screen protector, and that happened. apperently, there is a special tool for that, u less youndrkpped it, it is a sensitive area of the fold
Mine happened today and spent so much money got this on contract. I dont know what to do
This just happend to me this morn,its a referb from walmart. i woke up opened screen and it looked like this :( i called samsung an they say im in warrenty so they will have me send it and send me another free had phone for 8 months
Have the same issue
Has anyone contacted News on our side to investigate this issue? There needs to be a recall on these phones.
Same here. One day it was fine, the next, it was an expensive paper weight. Shame on Samsung for knowingly allowing this on the market, at any price, let alone what they charge for this piece of crap...
Bro my phone z fold 4 same. Black line screen not working how solve this problem please help me 🙏
Call Samsung or use insurance
My Z Fold 3 phone was fine until TODAY (17 MONTHS after buying). I always kept only the original inside screen protector, then had to get a new one by having Geek Squad switch it out for me. Then, this employee at Verizon suggested I use the Liquid Screen Protector... and 2 weeks later, I get the Black Screen of Death. Did anyone run into the same problem or is it just me? The 2 regular screen protectors did NOT damage my phone, then I switch to this liquid stuff and this happened... is it just a coincidence?
Why do you have to pay a deductible got faulty hardware ?
Mine is like that too now. 😢😢😢 Its just 10months since i bought it. 😭😭
just happened to me, noticed the screen protector had a bubble on it. so i took a credit card and squeezed the bubble out GENTLY. closed the screen and heard this loud crack and snap and opened it to see this.
Just happened to my z 3 today absolutely disgrace off samsung,, more likely some type of bug in the phone to crash after a certain time for you to buy another 1,,
Happened to me 2 days ago. I'm so angry Samsung still haven't took responsibility. I have not dropped my phone or placed it in water. I simply opened my phone and boom black line appeared and as of right now it's flickering green, white colors. This is a disgrace.
How we can solve this problem
I had this same problem earlier
However you fix it
I shipped it to Samsung, they repaired it. But it might happened again.
Another reason why | am still on Note 10 +.
Same problem..... 11 month
after a year this just happened today
Happened to me today for my fold 4.
I have that insurance company as well asourian (not sure how you spell it) and they're awful they sent me a refurbished phone as a replacement.
Sometimes refurbished isn't that bad. It's not like they rebuilt the whole phone. Usually refurbished means something small was fixed but it is essentially brand new. I haven't had any issues with mine since I got it, especially for $100 deductible
I have same case after one year use {fold 4} it is very sad to lose your money fastly
Bruh just happened to me like 1 min ago no more fold phones for me
I wanted to buy it. It was my dream phone lol not anymore.
It's still a GREAT phone, just make sure e you have insurance 😁
Just happened to me at work
Happened to me today
surely this is a fault bin the phone and they should replace free of cost
did you removed the screen protector?
The black line is under the screen
Same issue after 1.5 years of purchase
Same thing after 14 months , just sent to samsung , will see what lie they will come with
Does it affect the other screen
Thankfully no
this happened to my moms phone a few minutes ago but it was a flip 4 or 3
My phone is 10 days old same problem
same problem with me