Dear Alex, Thank you for your message. You should first pre-drill 20mm into the wall with a drill bit of 5mm diameter (13/64" is inch size). Then drill 80mm deep with a drill bit of diameter 10mm (25/64"). If you need more information, you can also reach us by e-mail consumercare@gmail.com Have a nice day. Best regards, Webcare Team Vogel's Products BV
Hi, I have a 55 inch LG tv and I am still questioning if I should get the smaller one that holds up to 55 inches which should be enough or if I should be save and buy the bigger tv mount that supports up to 65 inches.
Dear Madam, dear Sir, Normally, the choice of a TV bracket is determined by the inch size, weight and VESA size of your TV. Can you please inform us about the exact type of your television? We need to know all specifications to decide which brackets are compatible for your TV. Thank you in advance. Best regards, Webcare Team Vogels Products BV
I installed mine on the weekend and i thought the tilt was adjusted by tightening the 3 'Allen' key screws, i stripped the key as i tried to tighten the screws to secure the tilt The tilt is very flimsy and still moves around way to easy. There was no instruction in the manual or on the app. I thought with such a key feature to the product there would be some reference to how to adjust it.
Dear Gavan, Thanks for your message. Did you try to tighten the above screw (in the video, 3.55) after using your Allen key? This should do the trick. Good luck! Best regards, Webcare Team Vogel's Products BV
Hi Toni, thank you for your reaction. With a 49-inch TV, a WALL 3325 allows you to rotate your TV 70° (i.e. 35° to the left and 35° to the right). With a WALL 3345 you can turn a 49-inch TV set 150° (75° to the left and 75° to the right). With a 55 inch TV, the WALL 3325 allows you to rotate your TV 60° and with the WALL 3345: 120°. I hope this has answered your question, otherwise please let us know.
Dear Toni, thank you for your message. Can you please send an e-mail to consumercare@vogels.com with what model TV you have? We can find out what the turning angle will be for your TV with the W53080. You can also find this information on our website; go to the product page (search for W53080), enter your TV model number and scroll to specifications. At TURN you can see the turning angle for your TV. Hope this helps. In case you have questions, please let us know. Best regards, Webcare Team Vogel's Products BV
Dear Mark, can you please send an e-mail to consumercare@vogels.com? My colleagues would like to hear more about your problem and trying to solve it. Best regards, Webcare Team Vogel's Products BV
I really don't get it from the manual, for concrete, do I need a 13 diameter drill bit or a 25 drill bit? The pictures are so confusing
Dear Alex,
Thank you for your message.
You should first pre-drill 20mm into the wall with a drill bit of 5mm diameter (13/64" is inch size).
Then drill 80mm deep with a drill bit of diameter 10mm (25/64").
If you need more information, you can also reach us by e-mail consumercare@gmail.com
Have a nice day.
Best regards,
Webcare Team Vogel's Products BV
@@VogelsForSure ok, I watched another video and I understood. Thanks for your quick answer.
Perfect!
Hi, I have a 55 inch LG tv and I am still questioning if I should get the smaller one that holds up to 55 inches which should be enough or if I should be save and buy the bigger tv mount that supports up to 65 inches.
Dear Madam, dear Sir,
Normally, the choice of a TV bracket is determined by the inch size, weight and VESA size of your TV.
Can you please inform us about the exact type of your television? We need to know all specifications to decide which brackets are compatible for your TV.
Thank you in advance.
Best regards,
Webcare Team Vogels Products BV
I installed mine on the weekend and i thought the tilt was adjusted by tightening the 3 'Allen' key screws, i stripped the key as i tried to tighten the screws to secure the tilt The tilt is very flimsy and still moves around way to easy. There was no instruction in the manual or on the app. I thought with such a key feature to the product there would be some reference to how to adjust it.
Dear Gavan,
Thanks for your message.
Did you try to tighten the above screw (in the video, 3.55) after using your Allen key?
This should do the trick.
Good luck!
Best regards,
Webcare Team Vogel's Products BV
Hy, if I have 50inch tv or 126cm can turn my tv for 180 degres?
Hi Toni, thank you for your reaction. With a 49-inch TV, a WALL 3325 allows you to rotate your TV 70° (i.e. 35° to the left and 35° to the right). With a WALL 3345 you can turn a 49-inch TV set 150° (75° to the left and 75° to the right). With a 55 inch TV, the WALL 3325 allows you to rotate your TV 60° and with the WALL 3345: 120°. I hope this has answered your question, otherwise please let us know.
@@VogelsForSure with model W53080
and 50inch tv?
I need 90 degres to one side 😟
Dear Toni, thank you for your message. Can you please send an e-mail to consumercare@vogels.com with what model TV you have? We can find out what the turning angle will be for your TV with the W53080. You can also find this information on our website; go to the product page (search for W53080), enter your TV model number and scroll to specifications. At TURN you can see the turning angle for your TV. Hope this helps. In case you have questions, please let us know. Best regards, Webcare Team Vogel's Products BV
This has been a wrong purchase.
The tilt is not manageable.
It is either no tilt or all the way tilt.
No in between which is what I need.
Dear Mark, can you please send an e-mail to consumercare@vogels.com? My colleagues would like to hear more about your problem and trying to solve it. Best regards, Webcare Team Vogel's Products BV