Is this the Zoom Contact Centre integration rather than the Zoom Phone integration? I have the Zoom Phone integration set up, however it's a simpler interface with less options.
Do you have documentation for the Zoom Phone integration with Salesforce? We have been struggling for the past 3 to 4 months to get this done in our org. Voice Calls are not getting recorded on ECI page and we have so many meetings scheduled zoom and Salesforce with no luck. Thanks in advance.
Is this the Zoom Contact Centre integration rather than the Zoom Phone integration? I have the Zoom Phone integration set up, however it's a simpler interface with less options.
Do you have documentation for the Zoom Phone integration with Salesforce? We have been struggling for the past 3 to 4 months to get this done in our org. Voice Calls are not getting recorded on ECI page and we have so many meetings scheduled zoom and Salesforce with no luck. Thanks in advance.