at 5:00 she has the nerve to ask "why don't they get piano movers" and his response, "I don't know".......... wow, really???? so it's the movers fault? Cheap corner cutting assholes should have hired piano movers to move their piano. or at least hand her the camera and lend a helping hand or better yet just tell them to stop. At the end of the day recognize the part you're playing in this catastrophe.
Man if I had a big expensive grand piano i would not let some moving company move it in the first place. I would call Steinway and pay the extra $400. They usually give a free professional tuning with move, as well.
Pedarsag you would be surprised what moving a piano can cost. $400 wouldn’t even get piano movers to your house. I’m pricing a short move now and I’m getting priced around $2,800 wish it was cheaper but we see what can happen if they don’t have experience
Actually what happened was that the movers wouldn't let us call piano movers, this video was posted to show the moving company what they were doing wrong.
indeed. at one point she said "this has happenned too many times"... and they keep doing it and keep moving. im a mover. i just dont do pianos. there's specialized companies for that. we move household goods not concert hall equipment
I was a piano mover with the movie company. Every time I had a piano I knew it was going to be difficult as I watched this video I felt great fish sympathy for the men tried to get it upstairs
Being a x removalist iam sorry to say these unskilled whoever guys need a lot of training it's a hard call especially when the clients are giving you the shits 😂
I work for a professional moving company this guy and his wife had completely unrealistic expectations. That is a baby grand piano it weighs about 800 to1000 pounds with the legs off. Most companies including the one I work for do not cover damage caused by trying to move pianos of any kind for this reason. Even using a piano board you would need guys on each side evenly carrying the weight, and the piano must remain level. Attempting a carry up the stairs like that without damage to the stairs, the piano, or injury to the movers would be completely unreasonable. I have no doubt the guy in charge explained it was impossible without hoisting equipment, and I am sure the guy holding the camera said "Well it has to" a response I have heard so many times when a professional such as myself tells a customer the furniture is too large, the hall way too small, door way too thin to fit your item in the room they want it in. Sometimes it is easier to try to appease these demands rather than deal with this guy refusing to sign the paperwork at the end of the move.
Pianos just suck in general moving. I work for a big moving company as well and every time a piano arises the customer excpects everything done with no damage.. But yet they wouldn't help move a 1000lb piano
We moved a baby grand up a flight of stairs that had a turn in it less than a week. 4 men, appliance dolly with the rubber wheels taken off and cardboard taped to the stair-side of the dolly, and a piano board. It can be done, but it's a fuckin nightmare.
+Michael Armstrong I work with a big moving company down here in boston, & we always charge a 500 fee on pianos, we moved so much pianos around Boston at one point we charged 500 extra for each 250 pounds extra, NO WAY I'm killing my workers & except nothing in return. ..hate when customers misunderstand that
As a mover myself for 7 years. You should also know when to say no if you don’t have experience with pianos. These guys were just making a fool of themselves.
I've moved maybe 80-100 baby grands, a handful of grand pianos, and a couple concert grands. These guys are just awful. If you're not strong enough to pick it up, tilt the piano up on the piano board and slide an appliance dolly under the board. We always just picked it up by the handles and just manned up and went with it, but just saying there's other ways to not brutalize a piano
As if this line of work isn't already hard enough, and then to have you people just watching anticipating some fucken miracle out of the smurf family with improper equipment..some customers are annoying af
they’re being payed to do a specific job and they’re doing it incorrectly and damaging people’s EXPENSIVE items in the process. this one’s on the movers.
Wow this is old but I wanted to comment anyways. I own a junk removal company. We also do moving. Currently, I’m trying to focus more on moving than I have before. Here are my thoughts: No. We have been in a few situations where a customer is pushing us to do something, try this, try that, it will fit. Personally, I’ll refund them some of their money and refuse. We don’t do pianos. Even if they can get it, it’s not worth damaging the item or property. Most importantly, my back is worth more than $500. Pianos should be subbed out to a piano moving company with a special jack. Anybody who comments saying “real movers do this or that.” Real Movers will not forcefully relocate anything that will cause even the slightest damage to one’s property. No legitimate company would have tried to do this in my opinion.
Christian Drescher No, they don't. They know how to move large, heavy things, not pianos specifically. There are certain "pressure spots" of pianos that people need to be aware of, and moving pianos the wrong way could easily damage the instrument. Piano movers know this, regular movers who just lift heavy shit don't. It's kind of why piano movers exist… not that hard to reason.
@@christiandrescher6609 yeah but a real moving company is going to charge $1500-$3000. Owners wanted to cut corners like others are saying. Owners need to read their contract too because the movers are not liable for damage. If the owners knew what needed to be done they may just be trying to scam the company, maybe they also have insurance/warranty and wanted it broken so they can get a free Piano (worth hundreds of thousands). Definitely looks to be a pain in the ass client.
@@PianistTanooki this exactly. I work for a piano moving company and the number of calls we get from people whose furniture movers either couldn't or refused to move their piano is astronomical.
Movers are trained to do this. These guys didn’t know what the f they were doing. Two guys just standing there watching the other two doing the lifting which was just disaster.
I agree. It also look like there was a ninety-degree turn on a landing. They should have had it on a piano board I have move pianos as a professional van operator my biggest piano actually was a concert Grand. They are the hardest thing to move. Pianos like this normally take an hour and a half to move safely and looking at this piano oh, I think a minimum of six men to move it
Here's a suggestion.. Hire a professional piano moving company that does have the right apparatuses because that's what they do for a living. You hired a regular moving company. You know how hard it is to Carry a 800lb+ grand /baby grand piano? Let alone up a narrow flight of wooden stairs? Extremely hard. I work for a junk hauling company and people call us to remove these and act like it's no big deal. You probably chose them because they were cheap. You get what you paid for. You try carrying that piano up stairs. If you're not in the line of work you have no room to complain.
1st issue as the customer said is they need a piano board. 2nd issue the guys on bottom are pushing on it way too high. They gotta get low put their shoulder into it and drive. 3rd issue is the customer chose to record and watch this fiasco instead of stopping it and calling a more experienced company at moving pianos.
for me it was a 2 day office job moving 3 whole floors of a building. When we got to the unload, the service elevator was tiny and we had to haul just about everything bigger than a stack of boxes up 3 flights of steps to the 3rd floor, including 45 fireproof lateral file cabinets. Each one I believe was around 1100 pounds. I hated my life for the next 7 or 8 days, was sore as shit for literally a week. That was back when I was young, don't think you could pay me enough to do that shit again!!!!🤣🤣🤣
Was captain of a 2 man piano move and the customer was moving this piano from the 2nd floor of the old house to the 2nd floor of the new house. After 2 hours of fighting stairs and small hallways we finally set the piano in the spot he wants. Finish the job and right before we leave the customer says "I don't know if it fits the decor of the room, I might just get rid of the piano" man I was so pissed when he said that. Even though we got paid for the job it just felt like wasted effort.
I’ve been a mover myself for 4 years and have moved many. All the companies have worked for have special paperwork declining unsafe pianos exactly this even with 6 people it’s still difficult
Looks like what happens when a customer cuts corners and can't afford a house for a piano like that or afford PIANO movers. Should have done it yourselves with your wives help and your cheap negative attitudes.
Professional piano movers exist for reasons shown here. And had they gotten the piano midway up the stairs there's a fair chance the stair risers (stringers) would have broken under the weight of the four big guys plus the piano, resulting in movers hitting the ground and then the piano landing on the movers. Those who filmed this, having evidently been through it before, share in the negligence. Wow.
Lesson learned I'm sure. Professional Movers are worth the fee when you consider the cost of replacing a valuable instrument. Two guys and pizza is no bargain when you need two or three guys that know what they are doing with the right equipment. Believe me the movers are not getting rich charging a few hundred dollars for doing it right.
piano board and that should have never been carried up no stairs that steep period!!!! I've been a mover for 15 years and moved plenty of grand pianos with no problems. they where inexperienced
I've been a mover for two, and yes, you very much can get pianos up stairs that steep (they aren't abnormally steep stairs???). Winch and ramps, two things that these guys don't have.
@@awesomeferret winch and Ramps 😂😂 this guy lmao, put the piano on a piano board place a slider to slide up the stairs 2 guys on bottom 1 guy on bow. It’s simple.
To begin with a piano of that size and weight should have a bigger team of four on deck. NOT TO MENTION they are going upstairs! There are piano movers who specialize in this. Making a moving company look bad because of their attempt to do you a favor is unfortunate to say the least. Pay a bit more, get the job done right.
A few thoughts: Moving any piano up or down a full flight of stairs goes smoothest with professional piano movers... The company should have declined to move the baby grand and referred them to piano movers... The crew lead should have had the awareness to respectfully tell the customer they just can't do it without damage and called his office for backup to do later in the day or another day with enough guys... Comments are critical about the customer, but I guarantee he at least mentioned the piano and the staircase during the estimate and the company said they could do it. It's a tough spot for a crew lead to be in, but it's better and safer to wait until there is enough manpower... The piano is not properly secured to the piano board and I would have tried one man on the top holding the board and three on the bottom before notifying the office and the customer.
As a professional mover, we are the piano movers, they just weren't prepared, the customer has every right to video tape, he probably paid a lot of money for his families relocation, and he isn't obligated to assist, nor should he, because he is not insured. They both showed concern for injury and put a stop to it before anything else went wrong.
i don't even think they have a piano board on the bottom. oh the client told them they need a piano board. As a company owner i would be ashamed of myself for calling this a moving crew....get what you pay for
Moving pianos up a straight flight of stairs is a very easy thing to do. There are a lot of things here that are making it impossible to move. The lack of timing and coordination between 4 guys here is comical. The two guys up top are lifting up and making it heavier for the 2 guys at the bottom. The two guys at the bottom are pushing from the top, making it heavier for the 2 guys up top. How a piano slides past a piano board lip... that's impossible. These guys most likely have a home made board. We see it all the time. A board is designed with a lip on the edge for a reason. It will never separate from the piano if it has that lip. We make our own piano boards with an angle cut in the end. This makes sledding up to the next step a breeze because we dont have to lift up each step. Just push/pull and slide. Sliding directly on steps is just wrong. 1. You can damage the property. 2. FRICTION. We always fold blankets and provide 4 layers of floating/padding the entire way. We always communicate when pushing and stopping to regain our footing. In fact this way is better than using stair climber dollies. Weight is spread on a sled. Meaning that many steps are supporting the pianos weight. A stair climber will put the entire weight of the piano on each and every step. Some cant handle 600lbs on the edge of the step. Only 3 guys are needed here. 4 Sometimes gets in the way. My best advice is to hire piano moving companies to move pianos. Generic movers do not have the skill and usually lack the right equipment. Even that blue plastic dolly isn't the right dolly. Those black wheels are not up to standard.
The real experts here were obviously the couple filming. Except when it came to hiring the right company, or perhaps just not having a grand piano upstairs, or perhaps lending a hand instead of filming.
Not sure, if the owner helped out and there is damage, they could twist the story that it was the owners help that caused the piano to flip or fall, putting the blame all on the owner?
I move pianos professionally. You need a full grand board for these moves. The board should have nylon runners to ease the slide up. One guy on top with straps and two on the bottom pushing by count.. This is a cluster F.
Me and two of my associates move these all the time. A couple weeks back, we moved a big one up three flights of stairs into an apartment. These guys have no technique and are lacking the brut strength needed for such a task. We move families entire homes and yes pianos too. These guys with all due respect are amateurs. I'm sorry for your damages.
Their is nothing worse when working when you have the homeowners staring you down with a camera... Which I can accept that, just incase something breaks. But when your in the background with a shitty attitude its horrid... These people hired cheap labor. They had multiple opportunities to tell these workers to stop. They chose not to. I don't see any route to have any sorrow for the homeowners.
We are moving next month from Orlando FL to Medina County in NE Ohio. Van lines move of everything excluding Steinway 6'4" x 60.75" by 823 pound Performance Edition Grand is over $30,000. The Orlando area Steinway dealer referred us to Walter Piano Transport of Granger, Indiana. We thought Walter's $1,100 fee, which included insurance and 2 months storage at their national warehouse in Indiana until the new house in Ohio is ready, was very reasonable. Our previous move was Tucson AZ to Orlando and we also used a piano transporter referred to us by the Tucson Steinway dealer. The fees charged by these movers are really very small compared to the value of our instrument.
I’ve been a mover for 20 years, 11 of those I drove for Bekins,United and North American.... I would’ve strapped that piano on a piano board and then strapped THAT to a reefer dolly... that piano would’ve been up on the 2nd floor in 15 minutes, 3 men and damage free..... just saying...
As a mover with United Van Lines oh, I have moved many grand pianos including one Concert Grand what a bitch. I absolutely agree a piano board strapped to a through frigerator dolly would have been the way to go
That was hard to watch. Reminded me of the final Seinfeld show where the cast is just standing and watching a robbery take place - taping it and doing nothing while knowing something's wrong. Both parties are at fault - movers for not backing out of the job they put before the object they were moving, and owners for seeing there was a problem and not taking responsibility by investing in a piano mover.
There is nothing wrong with recording it on video. That's your proof if the piano gets damaged. As for the guy filming it is not his fault if he wants a piano moved and these people said they can do it. Your whole logic is not logic at all. It is the responsibility of the movers to be able to do the things they promise. Not the customer's responsibility to be able to tell the movers how to do their jobs. Jobs they had promised to know how to do.
@@erwinlommer197 Yea there is something wrong. They were just watching their piano being slowly killed for 5 minutes straight. They obviously and visibly couldn't do it nor knew how to handle a piano. I would've interfered right away, told them to stop, and then hire a piano moving company instead.
Omg. No piano board. I move pianos in Portland Or. all day. Pretty simple with three guys, maybe a fourth for balance to be safe. To that other guy about keys on wrong side. If there is a 90° turn or switchback and the piano is too long or heavy, remove lid and slide it up backwards and pivot on the bell at the turn to make it fit.
Back in China,when I moved my piano,they sent like 4 guys carry that big thing to 6 floor on foot and used the stairs...10 minutes,no tools,cost me 15 bucks...
I'm a manager for a moving company. Most places where I work have a minimum on how many steps an baby piano can go up. An baby grand piano weighs alot. Be happy your stair way didn't cave in from all that weight in one area. The guys are trying their best to do their jobs. The piano is already messed up from the minute they move it because it'll be off tune. Move would of been better using a high end electronic stairclimbing dolly
Specialty items such as pianos need piano movers or strong movers with the right equipment. Piano bored, ratchet straps, pads, shrink, is half the battle! The walk boards would make it too steep they shouldve backed the truck to the stairs and had the piano done up the right way and eliminated half the stairs. Pianos can range anywhere from 200-1200 pounds! Ive carried baby grands with 2 other people up 2 flights of stairs and it never gets easier but it helps with the right people amd the correct equipment!
Yeah I'm gonna say the fault lays with both parties because what else do we know? Who knows if you even told them you have stairs to move the piano up before they took the job, who knows if they told you they could do it, who knows what you're paying them. Context is everything.
@@slimjim340 ya, if they did that to my 70 year old mason and risch ivory keyed beauty, the only call im making is to the funeral director. all in all, i blame the customers. get proper piano movers with experience
Ok, in a pro mover in las Vegas. Pianos are a rather difficult object to move, even with proper equipment. This company should have sent more guys, and charged less per laborer like my company. Wen we move a piano, it's automatically a 6 man move. And we use piano boards, so there is no having to pull it up with straps. The piano boards have built in handle. This company should invest in them, and more labor for a piano.
My partner and I would have had that piano up in approximately mmmm 30 seconds tops, just the two of us. Its only a pissy 5ft grand by the look of it. 200-250 tops! sure we move piano for a living but hey lol its way way easier to strap a piano up stairs than to slide. we would only slide like this if there is overhead and cant be rasied, then yes 4-6 guys would be preferable.
Yea, I should have been clearer. Lol. That's what we have to do, and all the piano moves I have been on, always had a landing that was always just too small, with a 90° in a gorgeous house. But yea....this was sad.
Why the fuck are there 51 thumbs down and only 61 thumbs up for this video? These guys clearly don't know what they're doing...and damaged property while attempting to do so. How on earth does that get a thumbs down? If the movers couldn't do it, they should have just said we can't do it. Simple as that. They clearly don't have any experience moving pianos.
Well I work for a moving company & my boss would either hand this over to a professional piano mover. Or if we did it we would use our brains 1st make a plan, have more guys, then we'd use our equipment. A piano skid is not even used here. Ramps on the stairs would work very well to. Wow! Do your homework know who your hiring
As a professional mover for over 30 years this was painful to watch. First things I noticed was the 4 wheeler wasn't a piano dolly. 2nd thing was they didn't have it on a piano board.
I am an actual professional mover. And that saddens me to see. I would have got that piece up no problem. With the right equipment. But I just want to say the lady customer in the video was very nice. She cared about their safety and just told the husband to tell the to stop since they were not able to do the job. Watching this makes me cringe because that baby grand is easy to move up with shoulder straps. And a piano board. A actual certified piano board.... But the lady customer was super nice for caring about their safety. Im pretty sure the guy customer knew they were doing it wrong. And they didn't get above two steps anyway. So all was good to keep recording. Lol...
years ago i worked for a moving company for one full year. i moved at least 15 pianos and it was never easy but the main guy knew what he was doing and we always had 4 guys for safety reasons and we always used a piano board!!!! without a piano board whats the point?
agreed! You absolutely HAVE to have a piano board! Not only for moving the piano without destroying the side of it, but for the safety of the movers. All the piano boards we had on hand had slots for the ratchet straps and had rope handles for carrying it. We would get 4 guys on it, one person for each handle, grab it and go with it. Could get away with putting the board on a 4 wheeler until getting to any steps.
@@crimsontide1980 yes i remember the slots for the straps! im so glad im not a mover anymore i worked with some very good guys who trained me well so i always get roped into moving family every once in a while but thats ok.
@@jose810725 Same, bro, same! I quit moving about 7 years ago, still do it on the side when the occasional side job pops up but man I got tired of running 80 hour weeks most the year. Was great when I was younger, bit getting married and having kids, working over the road just wasn't a good fit. Tried to stay local, owner basically said hell no, need you running all these out of town runs because most the other crew leaders didn't have the same level of experience. Found a job where I don't have to break my back, I sleep in my own bed every night, AND make more money, so was a no brainer. Still move my friends and family whenever they need my help but that's about the extent of it. You know how it is, a mover never truly retires🤣🤣🤣
@@stanleysharp4578 it can be done but I agree it's foolish to have to do this with 2 guys. I did it once when we took a run out of town, tried to tell the owner we needed a third guy to go with us and he said we just needed to handle it. But to be fair it was a straight staircase with carpet so we just went one step at a time and took our time, didn't have to worry about mangling the steps since there was no hardwood
Owner passively talking about what they should do instead of telling the movers what they think. It's your shit, if you don't like something take charge instead of slowly watching ur piano get messed up.
Anyone with a brain would go to the lumberyard, buy some 2x12, put them on the stairs, put a moving pad down and slide it up. I’m not even a piano mover.
They are missing some key equipments to get a grand piano up the stairs. Thier is special 2 wheel dollies and straps to help assist pianos and large furniture up stairs or even down stairs.
Jesus wept. No piano skid, no ramps. Of course its going to get trashed. But companies want the money, say that they can do these things like move pianos, and the end result is horrific. I would do this with 3 men in ten minutes.
This is the reason I ONLY call Kary Movers in Vancouver to move my pianos. These guys in the video did not have proper equipment, training or experience. Thank good for Kary Movers as my Pianos are always moved properly.
im a normal mover above average moving coorperate accounts moving house hold goods worth 100k+ in most cases. I would know off top that my team shouldnt attempt something like that. pro piano movers are the best solution and in worst cases they would consume the liability. if your not 100% sure it can be done then dont do it. dont risk injury because most movers insurance for health or whatever benefits consist of'" walk it off" lol.
I'm hiring a piano-moving company to move my grand.... An insured... Moving... Company. I'm so sorry for your agony. LOL the piano is (was?) probably worth more than all of those movers lives, combined... :O :P
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at 5:00 she has the nerve to ask "why don't they get piano movers" and his response, "I don't know".......... wow, really???? so it's the movers fault? Cheap corner cutting assholes should have hired piano movers to move their piano. or at least hand her the camera and lend a helping hand or better yet just tell them to stop. At the end of the day recognize the part you're playing in this catastrophe.
I think she said Piano Boards
@@kentuckykratom9460 uh no lol
Man if I had a big expensive grand piano i would not let some moving company move it in the first place. I would call Steinway and pay the extra $400. They usually give a free professional tuning with move, as well.
Pedarsag That's the best thing one could do!
Pedarsag you would be surprised what moving a piano can cost. $400 wouldn’t even get piano movers to your house. I’m pricing a short move now and I’m getting priced around $2,800 wish it was cheaper but we see what can happen if they don’t have experience
Yupp.
But unlike these idiots your piano is probably worth more than $399 to begin with.
Actually what happened was that the movers wouldn't let us call piano movers, this video was posted to show the moving company what they were doing wrong.
@@ronhendon6381 I work for a piano moving company and our base price for this piano would be $300. Sounds like you need to shop around more.
There's a special place in hell for customers that say move the piano upstairs and instantly start recording you and critiquing your work
indeed. at one point she said "this has happenned too many times"... and they keep doing it and keep moving. im a mover. i just dont do pianos. there's specialized companies for that. we move household goods not concert hall equipment
I was a piano mover with the movie company. Every time I had a piano I knew it was going to be difficult as I watched this video I felt great fish sympathy for the men tried to get it upstairs
You have to much time on your hands
Being a x removalist iam sorry to say these unskilled whoever guys need a lot of training it's a hard call especially when the clients are giving you the shits 😂
Agreed. She should have to see her gyno if she wanted her camera back.
I work for a professional moving company this guy and his wife had completely unrealistic expectations. That is a baby grand piano it weighs about 800 to1000 pounds with the legs off. Most companies including the one I work for do not cover damage caused by trying to move pianos of any kind for this reason. Even using a piano board you would need guys on each side evenly carrying the weight, and the piano must remain level. Attempting a carry up the stairs like that without damage to the stairs, the piano, or injury to the movers would be completely unreasonable. I have no doubt the guy in charge explained it was impossible without hoisting equipment, and I am sure the guy holding the camera said "Well it has to" a response I have heard so many times when a professional such as myself tells a customer the furniture is too large, the hall way too small, door way too thin to fit your item in the room they want it in. Sometimes it is easier to try to appease these demands rather than deal with this guy refusing to sign the paperwork at the end of the move.
Pianos just suck in general moving. I work for a big moving company as well and every time a piano arises the customer excpects everything done with no damage.. But yet they wouldn't help move a 1000lb piano
We moved a baby grand up a flight of stairs that had a turn in it less than a week. 4 men, appliance dolly with the rubber wheels taken off and cardboard taped to the stair-side of the dolly, and a piano board. It can be done, but it's a fuckin nightmare.
+Michael Armstrong I work with a big moving company down here in boston, & we always charge a 500 fee on pianos, we moved so much pianos around Boston at one point we charged 500 extra for each 250 pounds extra, NO WAY I'm killing my workers & except nothing in return. ..hate when customers misunderstand that
You could do it if you were any good. I've move concert grand pianos up stairs that are 8 feet long and about 1300 lbs so a baby grand is cake
Let's go ahead and give this asshat a medal.
Shame on the entitled customers. Instead of critiquing the movers,go help. It's YOUR piano.
As a mover myself for 7 years. You should also know when to say no if you don’t have experience with pianos. These guys were just making a fool of themselves.
How many pianos have you moved in that 7 years?
I’ve been moving for 6-7 months I’ve done 5 pianos with no problem you just need guys who can lift
It's a ridiculous idea to take something so heavy and awkward UP THE STAIRS !
@@Hewhodoesntgiveafck I REFUSED EVERY PLANO JOB IN 20 YEARS ..... JUST NOT WORTH IT !
I've moved maybe 80-100 baby grands, a handful of grand pianos, and a couple concert grands. These guys are just awful. If you're not strong enough to pick it up, tilt the piano up on the piano board and slide an appliance dolly under the board. We always just picked it up by the handles and just manned up and went with it, but just saying there's other ways to not brutalize a piano
Thank God I learned how to play guitar instead. I never have this problem
However, I've had more guitars stolen than pianos.
I play the Bluetooth, all 4 pounds of it.
As if this line of work isn't already hard enough, and then to have you people just watching anticipating some fucken miracle out of the smurf family with improper equipment..some customers are annoying af
LMFAO...Yea bud. Moving is super hard......
they’re being payed to do a specific job and they’re doing it incorrectly and damaging people’s EXPENSIVE items in the process. this one’s on the movers.
Wow this is old but I wanted to comment anyways. I own a junk removal company. We also do moving. Currently, I’m trying to focus more on moving than I have before.
Here are my thoughts: No.
We have been in a few situations where a customer is pushing us to do something, try this, try that, it will fit.
Personally, I’ll refund them some of their money and refuse. We don’t do pianos. Even if they can get it, it’s not worth damaging the item or property. Most importantly, my back is worth more than $500. Pianos should be subbed out to a piano moving company with a special jack.
Anybody who comments saying “real movers do this or that.”
Real Movers will not forcefully relocate anything that will cause even the slightest damage to one’s property.
No legitimate company would have tried to do this in my opinion.
why didn't the owner just get piano movers?
Because a real moving company knows how to move them.
Christian Drescher No, they don't. They know how to move large, heavy things, not pianos specifically. There are certain "pressure spots" of pianos that people need to be aware of, and moving pianos the wrong way could easily damage the instrument. Piano movers know this, regular movers who just lift heavy shit don't. It's kind of why piano movers exist… not that hard to reason.
@@christiandrescher6609 yeah but a real moving company is going to charge $1500-$3000. Owners wanted to cut corners like others are saying. Owners need to read their contract too because the movers are not liable for damage. If the owners knew what needed to be done they may just be trying to scam the company, maybe they also have insurance/warranty and wanted it broken so they can get a free Piano (worth hundreds of thousands). Definitely looks to be a pain in the ass client.
@@PianistTanooki this exactly. I work for a piano moving company and the number of calls we get from people whose furniture movers either couldn't or refused to move their piano is astronomical.
the moving company im at moves All pianos w no problems, these guys look like summer help
Never, never, never have a moving company move your piano. Always go with a company that specialize in moving pianos.
Owners really expect them to take that up a flight of stairs? Insane
that’s how the movers were trained to do it. that’s how all pianos are moved.
Owner just wants the piano in his new house. It's up to the movers to decide on the method. These movers are just stupid.
Movers are trained to do this. These guys didn’t know what the f they were doing. Two guys just standing there watching the other two doing the lifting which was just disaster.
@Asylum of Nightmares this definitely is not how all pianos are moved professionally lol
I agree. It also look like there was a ninety-degree turn on a landing. They should have had it on a piano board I have move pianos as a professional van operator my biggest piano actually was a concert Grand. They are the hardest thing to move. Pianos like this normally take an hour and a half to move safely and looking at this piano oh, I think a minimum of six men to move it
Here's a suggestion.. Hire a professional piano moving company that does have the right apparatuses because that's what they do for a living. You hired a regular moving company. You know how hard it is to Carry a 800lb+ grand /baby grand piano? Let alone up a narrow flight of wooden stairs? Extremely hard. I work for a junk hauling company and people call us to remove these and act like it's no big deal. You probably chose them because they were cheap. You get what you paid for. You try carrying that piano up stairs. If you're not in the line of work you have no room to complain.
Standing there filming them really helps ease the tension
He did good by filming this. Good to have evidence of what these idiots tried to do.
But it DOES help his insurance claim
@@ThirdRiver91 i almost died when they said get the kids back inside. were they going to crack some skulls at that point!
It's your fault for not hiring pros
1st issue as the customer said is they need a piano board. 2nd issue the guys on bottom are pushing on it way too high. They gotta get low put their shoulder into it and drive. 3rd issue is the customer chose to record and watch this fiasco instead of stopping it and calling a more experienced company at moving pianos.
This isnt in there defense... BUT why the fuck do people move HEAVY ASS SHIT upstairs? Even with proper equipment its still SUPER FUCKIN HEAVY!!!!
In the 10 years I’ve moved I can honestly say that moving a grand/baby grand upstairs is one of the hardest things to accomplish
Not when you work with nothing but huge Tongans and Samoans. Lol they make it look light.
for me it was a 2 day office job moving 3 whole floors of a building. When we got to the unload, the service elevator was tiny and we had to haul just about everything bigger than a stack of boxes up 3 flights of steps to the 3rd floor, including 45 fireproof lateral file cabinets. Each one I believe was around 1100 pounds. I hated my life for the next 7 or 8 days, was sore as shit for literally a week. That was back when I was young, don't think you could pay me enough to do that shit again!!!!🤣🤣🤣
@@crimsontide1980dude fuck that
Was captain of a 2 man piano move and the customer was moving this piano from the 2nd floor of the old house to the 2nd floor of the new house. After 2 hours of fighting stairs and small hallways we finally set the piano in the spot he wants. Finish the job and right before we leave the customer says "I don't know if it fits the decor of the room, I might just get rid of the piano" man I was so pissed when he said that. Even though we got paid for the job it just felt like wasted effort.
Good work and don't worry about what that customer said you did your job and finished the task.
I’ve been a mover myself for 4 years and have moved many. All the companies have worked for have special paperwork declining unsafe pianos exactly this even with 6 people it’s still difficult
Looks like what happens when a customer cuts corners and can't afford a house for a piano like that or afford PIANO movers. Should have done it yourselves with your wives help and your cheap negative attitudes.
Exaaaaaaaaaaaaactly...
Yes, get off the camera and lend a hand. That would have been more helpful than the two of you yakking. @@243wayne1
Exactly what I said and didn't see your comment until after I left mine but that goes to show you people with common sense agree on the same thing.
BINGO !
Hire a piano mover then lend a hand, talking about common sense. Lol, only problem here is these piano movers aren't qualified for this job
Professional piano movers exist for reasons shown here. And had they gotten the piano midway up the stairs there's a fair chance the stair risers (stringers) would have broken under the weight of the four big guys plus the piano, resulting in movers hitting the ground and then the piano landing on the movers. Those who filmed this, having evidently been through it before, share in the negligence. Wow.
Lesson learned I'm sure. Professional Movers are worth the fee when you consider the cost of replacing a valuable instrument. Two guys and pizza is no bargain when you need two or three guys that know what they are doing with the right equipment. Believe me the movers are not getting rich charging a few hundred dollars for doing it right.
I cringed watching this. We have always hired piano movers to move our pianos.
piano board and that should have never been carried up no stairs that steep period!!!! I've been a mover for 15 years and moved plenty of grand pianos with no problems. they where inexperienced
I've been a mover for two, and yes, you very much can get pianos up stairs that steep (they aren't abnormally steep stairs???). Winch and ramps, two things that these guys don't have.
@@awesomeferret winch and Ramps 😂😂 this guy lmao, put the piano on a piano board place a slider to slide up the stairs 2 guys on bottom 1 guy on bow. It’s simple.
- probably the fucking Dispatcher said “yea yea is going in the garage it set “ dam!
I would’ve dropped it off at the garage and been done with it. It’s here isn’t it.
people do stupid things when they are under pressure
i met they took the company that provided the cheapest estimate.
To begin with a piano of that size and weight should have a bigger team of four on deck. NOT TO MENTION they are going upstairs!
There are piano movers who specialize in this. Making a moving company look bad because of their attempt to do you a favor is unfortunate to say the least. Pay a bit more, get the job done right.
That piano is really quite small, actually
If the movers are professional piano movers, this could be done with two people
@@meredithduffy5116I’ve said that to people 😂 they don’t understand it’s not hard with the right equipment. (Piano mover for 6 years)
A few thoughts: Moving any piano up or down a full flight of stairs goes smoothest with professional piano movers... The company should have declined to move the baby grand and referred them to piano movers... The crew lead should have had the awareness to respectfully tell the customer they just can't do it without damage and called his office for backup to do later in the day or another day with enough guys... Comments are critical about the customer, but I guarantee he at least mentioned the piano and the staircase during the estimate and the company said they could do it.
It's a tough spot for a crew lead to be in, but it's better and safer to wait until there is enough manpower... The piano is not properly secured to the piano board and I would have tried one man on the top holding the board and three on the bottom before notifying the office and the customer.
Congrats on taking the lowest bid, did you also take the "free" 15¢ per pound insurance ?
As a professional mover, we are the piano movers, they just weren't prepared, the customer has every right to video tape, he probably paid a lot of money for his families relocation, and he isn't obligated to assist, nor should he, because he is not insured. They both showed concern for injury and put a stop to it before anything else went wrong.
This is like hiring a butcher to perform a surgery and filming him.
Customer should have just asked the movers to put it inside the garage and call piano movers to move it upstairs
i don't even think they have a piano board on the bottom. oh the client told them they need a piano board. As a company owner i would be ashamed of myself for calling this a moving crew....get what you pay for
no customers probably played dumb and let the movers do whatever and they probably even forced them to try to send the thing up the stairs.
Why don't they just get a piano company 🙄
Me: why don't you just put it downstairs 😒 😐 😑 🙄 🤣
Want your movers to make mistakes and break stuff? film them as they’re working.
That's why you pay professional piano movers.
Moving pianos up a straight flight of stairs is a very easy thing to do. There are a lot of things here that are making it impossible to move. The lack of timing and coordination between 4 guys here is comical. The two guys up top are lifting up and making it heavier for the 2 guys at the bottom. The two guys at the bottom are pushing from the top, making it heavier for the 2 guys up top. How a piano slides past a piano board lip... that's impossible. These guys most likely have a home made board. We see it all the time. A board is designed with a lip on the edge for a reason. It will never separate from the piano if it has that lip.
We make our own piano boards with an angle cut in the end. This makes sledding up to the next step a breeze because we dont have to lift up each step. Just push/pull and slide.
Sliding directly on steps is just wrong. 1. You can damage the property. 2. FRICTION. We always fold blankets and provide 4 layers of floating/padding the entire way. We always communicate when pushing and stopping to regain our footing.
In fact this way is better than using stair climber dollies. Weight is spread on a sled. Meaning that many steps are supporting the pianos weight. A stair climber will put the entire weight of the piano on each and every step. Some cant handle 600lbs on the edge of the step.
Only 3 guys are needed here. 4 Sometimes gets in the way.
My best advice is to hire piano moving companies to move pianos. Generic movers do not have the skill and usually lack the right equipment. Even that blue plastic dolly isn't the right dolly. Those black wheels are not up to standard.
The real experts here were obviously the couple filming. Except when it came to hiring the right company, or perhaps just not having a grand piano upstairs, or perhaps lending a hand instead of filming.
Not sure, if the owner helped out and there is damage, they could twist the story that it was the owners help that caused the piano to flip or fall, putting the blame all on the owner?
I move pianos professionally. You need a full grand board for these moves. The board should have nylon runners to ease the slide up. One guy on top with straps and two on the bottom pushing by count.. This is a cluster F.
Me and two of my associates move these all the time. A couple weeks back, we moved a big one up three flights of stairs into an apartment. These guys have no technique and are lacking the brut strength needed for such a task. We move families entire homes and yes pianos too. These guys with all due respect are amateurs. I'm sorry for your damages.
you shouldnt feel sorry for these scammers. the owners are full of shit.
You and another guy moved a baby grand piano with just a piano board straps and no special equipment? Hmm, cool story bro.
Legend has it that they’re still trying to move the piano to this day!
Their is nothing worse when working when you have the homeowners staring you down with a camera... Which I can accept that, just incase something breaks. But when your in the background with a shitty attitude its horrid... These people hired cheap labor. They had multiple opportunities to tell these workers to stop. They chose not to. I don't see any route to have any sorrow for the homeowners.
We are moving next month from Orlando FL to Medina County in NE Ohio. Van lines move of everything excluding Steinway 6'4" x 60.75" by 823 pound Performance Edition Grand is over $30,000. The Orlando area Steinway dealer referred us to Walter Piano Transport of Granger, Indiana. We thought Walter's $1,100 fee, which included insurance and 2 months storage at their national warehouse in Indiana until the new house in Ohio is ready, was very reasonable. Our previous move was Tucson AZ to Orlando and we also used a piano transporter referred to us by the Tucson Steinway dealer. The fees charged by these movers are really very small compared to the value of our instrument.
These guys obviously have never moved a piano, goddamn the shipper had to tell 'em where the keys were! LoL
If I was in the business of moving people. I wouldn't even take a job that required moving a piano. Those bastards are heavy.
what about for 3k? ;) theyre a pain in the ass but pay is solid!
Just replace it with a high quality digital piano keyboard and you can carry it up yourself.
LMAO
I’ve been a mover for 20 years, 11 of those I drove for Bekins,United and North American....
I would’ve strapped that piano on a piano board and then strapped THAT to a reefer dolly... that piano would’ve been up on the 2nd floor in 15 minutes, 3 men and damage free..... just saying...
As a mover with United Van Lines oh, I have moved many grand pianos including one Concert Grand what a bitch. I absolutely agree a piano board strapped to a through frigerator dolly would have been the way to go
That was hard to watch. Reminded me of the final Seinfeld show where the cast is just standing and watching a robbery take place - taping it and doing nothing while knowing something's wrong. Both parties are at fault - movers for not backing out of the job they put before the object they were moving, and owners for seeing there was a problem and not taking responsibility by investing in a piano mover.
There is nothing wrong with recording it on video. That's your proof if the piano gets damaged. As for the guy filming it is not his fault if he wants a piano moved and these people said they can do it. Your whole logic is not logic at all. It is the responsibility of the movers to be able to do the things they promise. Not the customer's responsibility to be able to tell the movers how to do their jobs. Jobs they had promised to know how to do.
you have no idea what you are talking about - go back to the kitchen
@@erwinlommer197 Yea there is something wrong. They were just watching their piano being slowly killed for 5 minutes straight. They obviously and visibly couldn't do it nor knew how to handle a piano. I would've interfered right away, told them to stop, and then hire a piano moving company instead.
Omg. No piano board. I move pianos in Portland Or. all day. Pretty simple with three guys, maybe a fourth for balance to be safe. To that other guy about keys on wrong side. If there is a 90° turn or switchback and the piano is too long or heavy, remove lid and slide it up backwards and pivot on the bell at the turn to make it fit.
Back in China,when I moved my piano,they sent like 4 guys carry that big thing to 6 floor on foot and used the stairs...10 minutes,no tools,cost me 15 bucks...
I hope you tipped them well..
@@Xguiseppee75 theyre chinese $15 is a fortune lol
I'm a manager for a moving company. Most places where I work have a minimum on how many steps an baby piano can go up. An baby grand piano weighs alot. Be happy your stair way didn't cave in from all that weight in one area. The guys are trying their best to do their jobs. The piano is already messed up from the minute they move it because it'll be off tune. Move would of been better using a high end electronic stairclimbing dolly
Pianos will be off tune after any move.
best senerio would be lift it with a crane and go through open windows if possible.
Specialty items such as pianos need piano movers or strong movers with the right equipment. Piano bored, ratchet straps, pads, shrink, is half the battle! The walk boards would make it too steep they shouldve backed the truck to the stairs and had the piano done up the right way and eliminated half the stairs. Pianos can range anywhere from 200-1200 pounds! Ive carried baby grands with 2 other people up 2 flights of stairs and it never gets easier but it helps with the right people amd the correct equipment!
If he helps, Eagle is not the only responsible party... He would be partly liable for damages. Smart guy to get a video of the attempt.
No pads? WTF.
Where's the earth-shattering ka-boom ? Personally, I would have put the phone down and tried to help them.
This is why my company moves uprights only.
There’s no point bringing upstairs after they knocked the corner off , because it has to go to a piano restoration shop now
Yeah I'm gonna say the fault lays with both parties because what else do we know? Who knows if you even told them you have stairs to move the piano up before they took the job, who knows if they told you they could do it, who knows what you're paying them. Context is everything.
This is where you should call a piano moving company
It's been about 25 yeas since I was a mover. Did they stop making pian boards?
Lol naw.
what kind of idiot asks for their piano to be moved to the second floor on a shitty staircase?
that dude needs some pants that fit wow
lol i love how they smash the shit out of it
I doubt you would laugh at that where your piano
@@slimjim340 ya, if they did that to my 70 year old mason and risch ivory keyed beauty, the only call im making is to the funeral director. all in all, i blame the customers. get proper piano movers with experience
Ok, in a pro mover in las Vegas. Pianos are a rather difficult object to move, even with proper equipment. This company should have sent more guys, and charged less per laborer like my company. Wen we move a piano, it's automatically a 6 man move. And we use piano boards, so there is no having to pull it up with straps. The piano boards have built in handle. This company should invest in them, and more labor for a piano.
My partner and I would have had that piano up in approximately mmmm 30 seconds tops, just the two of us. Its only a pissy 5ft grand by the look of it. 200-250 tops! sure we move piano for a living but hey lol its way way easier to strap a piano up stairs than to slide. we would only slide like this if there is overhead and cant be rasied, then yes 4-6 guys would be preferable.
Yea, I should have been clearer. Lol. That's what we have to do, and all the piano moves I have been on, always had a landing that was always just too small, with a 90° in a gorgeous house. But yea....this was sad.
Why the fuck are there 51 thumbs down and only 61 thumbs up for this video? These guys clearly don't know what they're doing...and damaged property while attempting to do so. How on earth does that get a thumbs down? If the movers couldn't do it, they should have just said we can't do it. Simple as that. They clearly don't have any experience moving pianos.
Well I work for a moving company & my boss would either hand this over to a professional piano mover. Or if we did it we would use our brains 1st make a plan, have more guys, then we'd use our equipment. A piano skid is not even used here. Ramps on the stairs would work very well to. Wow! Do your homework know who your hiring
The moving company that you hired, did you check to see if they have any experience moving piano's before you hired them?
No.
As a professional mover for over 30 years this was painful to watch. First things I noticed was the 4 wheeler wasn't a piano dolly. 2nd thing was they didn't have it on a piano board.
If you care about your piano then you would already know Griffin Piano Moving
I am an actual professional mover. And that saddens me to see. I would have got that piece up no problem. With the right equipment. But I just want to say the lady customer in the video was very nice. She cared about their safety and just told the husband to tell the to stop since they were not able to do the job. Watching this makes me cringe because that baby grand is easy to move up with shoulder straps. And a piano board. A actual certified piano board.... But the lady customer was super nice for caring about their safety. Im pretty sure the guy customer knew they were doing it wrong. And they didn't get above two steps anyway. So all was good to keep recording. Lol...
If I had a big piano like that I would never want it upstairs. That's just stupid.
no piano board wouldve made it easier..
Ya have to push from the bottom area of the piano not the top. It'll just pin it with friction if you push from the top.
You get what you pay for. Shouldn't have been cheap and used your movers. Instead hire a 3rd party or people who know what they're doing.
years ago i worked for a moving company for one full year. i moved at least 15 pianos and it was never easy but the main guy knew what he was doing and we always had 4 guys for safety reasons and we always used a piano board!!!! without a piano board whats the point?
agreed! You absolutely HAVE to have a piano board! Not only for moving the piano without destroying the side of it, but for the safety of the movers. All the piano boards we had on hand had slots for the ratchet straps and had rope handles for carrying it. We would get 4 guys on it, one person for each handle, grab it and go with it. Could get away with putting the board on a 4 wheeler until getting to any steps.
@@crimsontide1980 yes i remember the slots for the straps! im so glad im not a mover anymore i worked with some very good guys who trained me well so i always get roped into moving family every once in a while but thats ok.
@@jose810725 Same, bro, same! I quit moving about 7 years ago, still do it on the side when the occasional side job pops up but man I got tired of running 80 hour weeks most the year. Was great when I was younger, bit getting married and having kids, working over the road just wasn't a good fit. Tried to stay local, owner basically said hell no, need you running all these out of town runs because most the other crew leaders didn't have the same level of experience. Found a job where I don't have to break my back, I sleep in my own bed every night, AND make more money, so was a no brainer. Still move my friends and family whenever they need my help but that's about the extent of it. You know how it is, a mover never truly retires🤣🤣🤣
2 guys with a real piano board and experience no prob
2?? That’s about 350 pounds each at least. You’re a fool. No one would do that with 2 guys
@@stanleysharp4578 it can be done but I agree it's foolish to have to do this with 2 guys. I did it once when we took a run out of town, tried to tell the owner we needed a third guy to go with us and he said we just needed to handle it. But to be fair it was a straight staircase with carpet so we just went one step at a time and took our time, didn't have to worry about mangling the steps since there was no hardwood
GOOD MOVERS ARE NOT CHEAP...CHEAP MOVERS ARE CHEAP.... DANG...
Owner passively talking about what they should do instead of telling the movers what they think. It's your shit, if you don't like something take charge instead of slowly watching ur piano get messed up.
I cant believe the three of you cant lift a 1000 pound piano up the atairs, gaaaawd
Anyone with a brain would go to the lumberyard, buy some 2x12, put them on the stairs, put a moving pad down and slide it up. I’m not even a piano mover.
That’s what happens when you try and be cheap and not spend the money on good help
Professional wouldnt of moved it and told u u need a crane service
I moved pianos for several years and not once used a crane.
They are missing some key equipments to get a grand piano up the stairs. Thier is special 2 wheel dollies and straps to help assist pianos and large furniture up stairs or even down stairs.
What the hell are these guys doing? LOL
thanks for the expensive training video lol
owners will make out like bandits when they get a free piano from the piano company lol
The problem is these fools are inexperienced, weak, and have no stamina.
I'm a pro and I would never bring a bg up stairs like that lol. You need to be in a real house
lol
They shouldn't be trying to move a piano up stairs like that, and the owner shouldn't expect it to be done.
They wrapped it nicely but they need a piano board
A baby grand/grand shouldnt even be touched without a piano board in the first place
The people filming shut up already if u knew it was being done wrong why stand there and let them keep going ahahahah
Jesus wept. No piano skid, no ramps. Of course its going to get trashed. But companies want the money, say that they can do these things like move pianos, and the end result is horrific. I would do this with 3 men in ten minutes.
This is the reason I ONLY call Kary Movers in Vancouver to move my pianos. These guys in the video did not have proper equipment, training or experience. Thank good for Kary Movers as my Pianos are always moved properly.
If you know so much why would you even allow them to do it if you know they don’t have the equipment?
im a normal mover above average moving coorperate accounts moving house hold goods worth 100k+ in most cases. I would know off top that my team shouldnt attempt something like that. pro piano movers are the best solution and in worst cases they would consume the liability. if your not 100% sure it can be done then dont do it. dont risk injury because most movers insurance for health or whatever benefits consist of'" walk it off" lol.
I work for United Van Lines and These guys look like Temps/contractor labor. I see they do not have a piano bored. Big mistake!
These guys got more then a bargain for I feel bad for the movers
I'm hiring a piano-moving company to move my grand.... An insured... Moving... Company. I'm so sorry for your agony. LOL the piano is (was?) probably worth more than all of those movers lives, combined... :O :P
So you believe a piano holds more worth than another human beings life?