I had a similair issue where the license was unknown, all I had to do was go back to the elicense website and redownloas and that fixed my problem, don't know why though.
I downloaded a trial for Cubase pro 10, having very similar issues. I actually have an elicense displayed, but it has a (/) box over it and says that it is unselectable.
Holy hell. Its 2020. I purchased a product in 2012 and tried using the le5 on the 64 bit os i had at the time those were pretty new fangled in 2012.. That didnt work it wanted 32 bitz well 10 years later band days behind me i bought a house and set up my toys. When I found the interface and install disc i revived an xp machine loaded the ddr2 ram to full cap.. well.. It appeared to have installed successfully.. Until I changed the cmos battery with updated date/time and it said the license expired. Now elicenser needs to repair itself but keeps failing. Can you believe i logged into my steinberg account from 2012 and it showed the license was never activated then or now and these cool cats cant lend ANY assistance? They got my cash, and I have NEVER been able to use what I purchased legally. I think Ill call this record "inspired by steinberg" and sell blank cds in jewel cases marketed as a 10 song full length. 🔥📀💪📈
I was up until 1:00am last night dealing with the exact same nightmare with Cubase Elements 10. *The **_exact_** same thing you showed here.* It's the most frustrating bullshit ever, and I'm so pissed off that there's no intuitive solution. I haven't found a fix yet.
HELP PLEZ WHEN I S TART WQINWDOWS IT SAY WINDOWS 10 FOR 2 SECONDS AND ITHEN IT START NIBBBAAAA PLEASS HELP I GET PANIC I HAS MENTAL ABILITY I LFY NIOBBA
Was having the same issue today. Knowing other people out there are having the same problem made me feel better :) I uninstalled all the software and reinstalled. Fixed.
MSN. I'm thinking about changing to a software company that offers phone/remote support. I'm going crazy with Steinberg and that complicated activation process each time I change computers
bought cubase 10 a few months ago. i've been too busy with studies for a month, so i didn't use cubase for a month. now i'm trying to open it, and it tells me "no license found", my options are: exit, start license activation. if i press on activation, nothing actually happens, the window simply closes and that's all. and then i open elicenser, and see that my license is activated. so what the fuck?
if people are still looking for a solution, this is what worked for me on windows 10: 1. uninstall both cubase and elicenser 2. install elicenser before cubase 3. restart the system 4. install cubase then when i entered my activation key, it just worked
when you download a demo they send you an email with an activation code, you put that in and download the program, then with the e licenser , you put that activation code in and it's sent to the Fatherland for another code to register it to then get the "usage period" started. Did you do all that shit? I tried 2X with both Artist and Elements.Each time they say the code was already used to get another then the support people say something different---to use the same number again????!!!!! I'm ready to go for a pirated version.
Why the hell do they need a thing called an e licencer, they already have your phone number and your email address, it's just a totally complicated mess !
Have had a Yamaha THR10 amp with cubase for ages, have tried to get a reactivation code after successfully downloading the main program, but after so many attempts, I honestly give up, I think I'll delete the whole lot, I play guitar for a hobby, I'm not a computer programmer, no wonder comments on the official Steinberg website are disabled as there must be a lot of disappointed people.
I just received the same interface from Amazon I'm dealing with the same issue I have been trying to figure this out the past 10 hours smh now it's saying I need a elicenser USB I give up I'm returning this interface and getting my money back.. it's too complicated.
Jamis Billson well I ended up keeping the audio interface because I really didn't feel like dropping off at the (THE UPS STORE) lol It's Been two weeks now I emailed the company and told them about this problem and they responded back sending me another useless link and told me its sound like something was broken I can't remember what they said it was lol..Once again I followed their instructions and used the new code they sent me and did everything over again and nothing happened so I called (The Guitar Center) and told them what I've Been Dealing With and the guy told me he understand my pain because he had the same issue smh it's All Good I'm just going to find and buy the physical hard disk copy and just move on...
funny I emailed the company and got the same "update" links. I followed the instructions, same crap. I still have the interface. I hope at some point I will be able to use it with different software. But it seems either the company just doesn't care about users that spend less than $100 or they are clueless about this interface.
You have to buy Elicenser USB and then it'll work... should do some research . . . . . it's how you activate their products so no one can crack their software
HELP PLEZ WHEN I S TART WQINWDOWS IT SAY WINDOWS 10 FOR 2 SECONDS AND ITHEN IT START NIBBBAAAA PLEASS HELP I GET PANIC I HAS MENTAL ABILITY I LFY NIOBBA
A lot of digital/software music gear is going towards these outrageous anti-piracy measures that only hurt the people who are actually paying. I said screw it I'm migrating to only analog gear. When I buy something, I want to own it and not have the company sniffing my ass every single time I want to use it.
I’m a couple tries into this. I’ve got a Steinberg UR44 and Logic 10 on a refurbished IMac. I haven’t burned the house down yet. Considering throwing all my belongings in the river and moving to Guam.
Elicencer is just a USB dongle you plug into your USB port and all it does is store all your Licences whether Cubase or whatever Steinberg products you are using. You can buy it from Steinberg it's around $20 bucks . It's a Bit like the iLock Dongle that comes with Pro Tools.
Me too! 6 hours the same as guy in video.... I ended up getting an elicsense. Awesome I thought. Then got another prompt telling me content was missing due to license / activation. I re-entered the code in my book and it told me it had already been used? WTF? Updating drivers and upgrading firmware and restarting and opening this program over and over and over and over I haven't even played my instrument yet
Been using Cubase SX 1 for years. To assure no latency nor Windows update surprises I’ve kept by recording by off the network/internet. Got blue screen and my motherboard battery replaced. Now I have Windows running fine (still XP) but it feels won’t recognize my eLicenser nor can I locate the access code!
I had this problem earlier this year trying to install Halion 6. I came across a fix on the steinberg site itself. The site is aware of the issue and has a fix for it. Issue is, i cant relent how to get to that particular part of the site. It seemed hidden and wasn't apparent at all. I think a video like this or a Google question led me there
Steinberg should cut ties with licenser all together! ! This used to be such a great product. Why not just create their own key fob with your personal access code. If you want to use the software, just insert the fob. Better yet, use your phone to read your finger print. This technology works for banking and many other industries. Sternberg has always been a technology company and elicenser is a barnacle that is sucking the life out of them. That is what is holding them back from being a "professional" use software in real studios. Fine for home use but if you had a client coming in on scheduled time - you would probably be sued. You never know when all the stars will align and will be able to actually record or mix down. I have been a long time user of Cubase, spent nearly $10,000 in software upgrades over the past 20 years. The most reliable versions were when i was running on a beige Mac with SX. Never had any issues. Now I mainly use Logic Pro and Pro Tools if I don't the hassle of want to take the "crap shoot" that Cubase will be able to perform as advertised.
I really like Cubase, too bad I am forced to buy another company's software because Cubase won't instal on my computer. I have wasted many hours trying to get a new version of Cubase installed on my Macbook Pro. Not a good way to do business.
Mabe someone at music store bought my interface , installed software and then returned it? What am I supposed to do? $200 interface with software I can't use 100 percent... I'm pissed
I created a Steinberg account, and registered my trial licence to it, and Cubase Elements worked. Agree with other commenters saying how stupid the licensing system is. Nowhere does it say that you should create an account.
oh hey just solved the problem, i had the exact same problem. im in audio engineer program and i told my professor if he could help me. he told that depending on your product it will allow you to download it to your computer, and have a seperate file to download the liscense to. but in this case or alot of other peoples case, the only way to download it is to get the USB liscence to download it to. they are available at music stores. they should atleast provide a USB driver to come with your product or tell you instead of figureing it out yourself
Guys little help please im trying to re-install and license cubase but elicenser automatically indicates cubase le4. How can I change the license to elements AI 9?
Very simple problem actually if you not familiar with syncrosoft devices pace i lock code meters and authorizers.. basically guys it's for the pro's digital audio is not for everone especially novices. Pull it out the box and suppose to make a hit. All software has it drawbacks. I had not one issue installing elicense dongle on window 10. Keep in mind what hardware you are using Mac uses kernels extentions call kexts and windows uses drivers. Its a good idea to insert the steinberg dongle in first before booting your computer. After that let your system if its mac or pc to fully boot up it may take several time before the red indicator energize. Remember you can't install nothing until you know the system is seeing the steinberg dongle and the red indicator is on. If you see this you good to go no special drivers are needed. Remember this is not only a security protection device for steinberg software but you too your work is also protected. So don't go searching all over the internet for a driver solution the pirates love musicians and its thousands of sites out there. Those drivers can be a backdoor to your computer and files. Where do you think the pirates get most music from. So becarefull have patience and Another thing to keep in mind when you connect any security device on windows disable window defender and all other antivirus software you may have. When you are done enable it again. Do all of this while you are not on the internet disconnect from the internet until you are ready to register and download all needed updates. Very importantly install latest license manager windows and mac. Most PCs comes with usb 2.0 and 3.0 ports if you have a older steinberg normal size dongle it's 2.0 always insert it in the 2.0 if it's the short dongle 1" in diameter then its 3.0 a faster transfer rate. Disconnect all devices from your usb ports while connecting steinberg usb dongle, keyboard and mouse is okay they are basic in and out they have priority functions. But wireles modem and portable drives and thumbs smart media's remove them. Install elicense sotware run maintenance option if all is done correctly the dongle red indicator will have a constant flash that mean everything is ok and you good to go on to the next steps. Oh yeah never handle the tip of your usb dongle esd from your body will immediately destroy it. You then will have purchase a new dongle from steinberg. 2nd option is to download the e'softlicenser and you will not need the usb dongle at all the licenses will be on your computer permanently. It's not transferable to another computer but it will make things go very smoothly for those that dongle is not active and for some freak reason your computer is not seeing it, this is the safest way to go. I hope that i was some help guy's Thanks!
Steinberg eLicense has screwed my Mac up. I can't access my other apps that I paid for. Native Instruments: Maschine 2 will not run now because its trying to find something Steinbergs eLicence has misplaced or changed. I can't figure out what to do but back up my Mac and factory reset it then re-download my software.
I feel for you guys. we all went through this. I find that you have to do process of elimination. Usually most of the time it should link up as soon as you plug your USB into the computer. If it doesn't means it did not recognize it . So try 1st #1 try a new USB plug to see if it recognizes it like that box will come up in the middle of your screen asking what you want to do with this plug in. It will have many option what you can do. Just pick your best option and click on it . If that doesn't work . Sometimes it can be the way you downloaded into the computer. So the fastest way would be to delete first download, and re-download it back into your computer. Most of the times that will work. Sometimes for some reason some computers do not recognize the software. It happens. Or it could be the way you downloaded it. If you might have downloaded a part out of turn. Maybe, sometimes it could be you download a part before you were supposed to do something else. But good luck in your next try. I hope this helps you.
I had the same message. Spent 4 hours trying to get it to work. Gave up. Next day tried again - same message. Aargh! I then deleted and re-installed the software and it worked this time. Don't know why though...!
HELP PLEZ WHEN I S TART WQINWDOWS IT SAY WINDOWS 10 FOR 2 SECONDS AND ITHEN IT START NIBBBAAAA PLEASS HELP I GET PANIC I HAS MENTAL ABILITY I LFY NIOBBA
Update, you cannot use this program without its USB e-license stick plugged in. So, you waste an entire USB port for it, there’s not a USB-C version for newer MacBooks and God help you if you lose it. I stuck with the software because I’m taking a production class, and it is a powerful program. But I only work from home. I can’t imagine being a DJ or carrying my laptop around to collaborate. Keeping track of this tiny stick is stressful. And the CS at Steinberg is a HOT mess. Too bad because it is good software.
I had the same problem. But after running all Windows 7 updates its working now. I removed the Elisencer program and reinstaled it again after all windows updates. Maybe it helps also for you.
I finally got it solved. Running maintenance, reinstalling the app, e-licenser helper and manually altering files did not work for me. Vendor support was crap and none of what they suggested solved the issue. After a good one week of breaking my head I decided to freshly install windows and give it a try. And to my surprise that solved the issue. I formatted my disk and installed Windows 10 freshly and tried installing cubase and elicensor and this time it worked perfectly.
I had to back up everything on my PC to an external hard drive. Re format my computer and then re install my Cubase 9 and e licenser again and it now works. Took 3 months to work it out, Steinberg support suggested I try this as everything else failed.
How do you get the activation code? I’m in the same position as you, I purchased the UR12 and I’ve install everything but I have a download code to get the steinberg Download assistant. Is that the same code or how do I get an activation code.
the same is happening with me with cubase 10.5 and i just made a computer recover didnt format the computer and when i was installi9ng my original cubase 10.5 it happen exactly the same :(
You know you need a key right(a dongle you have to buy)? Maybe you don't need one anymore and can activate it right on your pc. I know it's late but it's a cool software.
HELP PLEZ WHEN I S TART WQINWDOWS IT SAY WINDOWS 10 FOR 2 SECONDS AND ITHEN IT START NIBBBAAAA PLEASS HELP I GET PANIC I HAS MENTAL ABILITY I LFY NIOBBA
Hi Willie, hope you got it sorted out for you. This is stillcausing problems 2020 ! Here's how I solved it, went to this part of the steinburg site helpcenter.steinberg.de/hc/en-us/articles/206632670-Soft-eLicenser-virtual-license-container-is-missing and downloaded the program there and it sorted out the problem for me.Someone mentioned this befoe but handy to have the link at the top. Also another successfull solution seems to be right clicking the elicenser short cut icon on your computer screen and selecting "Run as administrator" that didn't work for me but it might for others. Crazy that it should be so difficult but there you go. Thanks for putting up the video as I'm sure the solutions offered have helped many. all the best, Jim
looks like the soft elicenser was not installed correctly in Windows. only the control center software is working but does not find a "virtual licenser" or a usb license key. From Steinberg it was said to use another installer elc-installation-helper.zip from their website. I personally had license issues after every big system update in Windows 10, so I deinstalled, reinstalled and maintenanced it everytime after that and it works both WaveLab and Cubase on Win 10. and when I am running the control software I am always logged in onto the mysteinberg-account, too. peace
The whole issue is you first need to have a virtual e-license downloaded onto the license control center program which acts as a key. This key cannot be duplicated, only removed and transferred. I managed to get the whole thing activated using the activation key the 1st time, but because of a different issue on my pc I needed to reload Windows and reinstall all my software. After I did this and went on to install and reactivate Cubase a 2nd time it gave me the error you basically showed in this video: "No E-licenser connected". When I continued to go to Steinberg support to get help to reactivate it basically stated on their website that the Software E-license and the USB stick E-License can only be activated once, which makes it impossible to duplicate the software activation, understandably because it prevents pirate copies being activated. However for innocent people like me and you who paid for it we get punished because we don't know any better. We don't spend hours trying to steal other people's software and figure out bypassing their security. The problem is now I can't reactivate my software, because I already activated my license, but never transferred or stopped it. I only followed the steps like a parrot the first time I activated the program because I've never used Cubase in my life before.Also trying to get a hold of their support seems an insurmountable task. They keep redirecting you to various places on their website, which isn't actually related to anything I'm struggling with. They did state that they can issue a single replacement usb e-license (which is the physical usb key you plug into your computer) in the case that you lost it, but they mention nothing about replacing a lost software e-license key. Seems they pushed me into a corner I don't like to be. Either God doesn't want me to use Cubase or Steinberg doesn't want any clients.
I fixed it but: From previous comment: !I downloaded the newest version of elicenser control centre and it's working now." IS Not that simple.. 1: download the newest version: follow this link helpcenter.steinberg.de/hc/en-us/articles/206632670 2: run the e-licenser and the "Soft- E-Licenser" will appear 3: enter the license you received by mail and then register de license in steinberg´s webpage (there will appear the authorized product you can run in youe web profile) CUBASE IA 10 in my case The program still does not recognize the license if you run it now 4: SO, uninstall de product from your PC (if previously installed) 5: re-intall the product in your PC 6: Run the program!
I managed by some miracle to get it working first time round, then I reset my laptop and nothing but issues 2 days now so frustrating just a nightmare, maybe if u buy the dongle it may be easier but they need to fix this
at last it worked! (following step as published by other comments helpcenter.steinberg.de/hc/en-us/articles/206632670) but simply: 1-uninstall, 2-and if the program was active/used before all of this, then you will need to reactivate; they will give you new code for elicense, put in 3- (and you may re install the program at this step) give it a try
This has literally happened to me in the space of 3 weeks. I can't access cubase at all because my usb elicenser has wiped all licenses from it. I have hundreds of songs and can't access anything
i think Pablo already shows the soulution on his previous post. but here the solution, just install this support.steinberg.de/elc/win/elc-installation-helper.exe and re-run your eLicenser. Next time you start the eLicenser Control Center the newly created Soft-eLicenser will be displayed. Hope this works on all.
Guys here the solution if the Soft-Licenser (icon with hard disk) is not shown. You have to download and run the eLC Installation Helper Here the link for the Mac : helpcenter.steinberg.de/hc/en-us/articles/206632670-Soft-eLicenser-virtual-license-container-is-missing
I had nightmares trying to reinstall Cubase Element (exactly the same problems as in this video) , 2 days of them with no sign of help from the Steinberg crew or elicencer shit heads, anyway after the two days of pulling my hair out I came across a link buried deep in the help files and its a program called "elicence installation helper" which is not mentioned in any main help filesand I only came across it by accident, here is the link: helpcenter.steinberg.de/hc/en-us/articles/206632670, basically you uninstall elicencer then run this program from that page link (two links for different op systems are highlighted in red) run the program, what it does is reinstall elicencer on your system and emails you a new link which you can then paste in. all in all though a really bad deal from Steinburg and their crappy elicencer mates, anyway hope this helps someone out there. :-)
Hello, Phil Platt! Thank you for sharing your post! I followed the link and after about 45 minutes, I was finally able to get Cubase working again. It took a while to navigate/troubleshoot, but I finally got it working. I had to download a newer version of the Elicenser Control Center and register my product again, (not sure why), but I had a lot of errors popping up, it was like I was going through a land mine, and finally, everything kicked in, and I am up and running.
i tried downloading the trial i type in the password nothing happens like ffs man if 1000 have isuues with it dont fucking use the damm elicence bs its just fucking hell to deal with
Someone please help. Once I’ve typed in my activation code it says it’s valid but then says “ A connection to the license server could not be established, Because the license server is not currently available bracket e.g. due to maintenance work bracket. Please try again later, or contact your software is the vendor support department in the case the problem persists” Please help
i had same issue ..i unistall only Cubase 10 and instal again and it how in elicencer but why THE FUCK THOSE COMPANIES NEED TO COMPLICATE EVERYFUCKIN THING XD
Try this... Once you enter in your activation code, select the software you are trying to activate that appears in that bottom box, in your case "Cubase AI 8" , THEN hit the continue button, now, you should be good to go. Let me know if this works for you...
5 years later and i have the exat same problem :D
Yup. Five and a half years and thirty gigs of sounds downloaded and still no luck.
I had a similair issue where the license was unknown, all I had to do was go back to the elicense website and redownloas and that fixed my problem, don't know why though.
Late september 2018 and this is still a nightmare. Worst licensing ever, nothing is working.
I downloaded a trial for Cubase pro 10, having very similar issues. I actually have an elicense displayed, but it has a (/) box over it and says that it is unselectable.
Same here, bought padshop pro in 2014... never uset it, no tech support
its 2020 and its still not working
Holy hell. Its 2020. I purchased a product in 2012 and tried using the le5 on the 64 bit os i had at the time those were pretty new fangled in 2012.. That didnt work it wanted 32 bitz well 10 years later band days behind me i bought a house and set up my toys. When I found the interface and install disc i revived an xp machine loaded the ddr2 ram to full cap.. well.. It appeared to have installed successfully.. Until I changed the cmos battery with updated date/time and it said the license expired. Now elicenser needs to repair itself but keeps failing. Can you believe i logged into my steinberg account from 2012 and it showed the license was never activated then or now and these cool cats cant lend ANY assistance? They got my cash, and I have NEVER been able to use what I purchased legally. I think Ill call this record "inspired by steinberg" and sell blank cds in jewel cases marketed as a 10 song full length. 🔥📀💪📈
@@CodyRentas that right there my dude..
2021 and it is still nightmare...
I was up until 1:00am last night dealing with the exact same nightmare with Cubase Elements 10. *The **_exact_** same thing you showed here.* It's the most frustrating bullshit ever, and I'm so pissed off that there's no intuitive solution. I haven't found a fix yet.
did u fix it now ,? i've got the same problem with this shitty mess
Okay tahnk you ;)
Wouldn't show your activation code to the world like that.. But i'm having the same issue
HELP PLEZ WHEN I S TART WQINWDOWS IT SAY WINDOWS 10 FOR 2 SECONDS AND ITHEN IT START NIBBBAAAA PLEASS HELP I GET PANIC I HAS MENTAL ABILITY I LFY NIOBBA
Thanks it works!
Hey, did that. The file just kept downloading and re-downloading it'self without ever opening.
did you fix the problem ?
@@sandro4843 this worked. thak you
yea i bought nexus and i cant get that to work with this elicence thing
Was having the same issue today. Knowing other people out there are having the same problem made me feel better :) I uninstalled all the software and reinstalled. Fixed.
MSN. I'm thinking about changing to a software company that offers phone/remote support. I'm going crazy with Steinberg and that complicated activation process each time I change computers
oh my god. i have the same problem.. help,,
bought cubase 10 a few months ago. i've been too busy with studies for a month, so i didn't use cubase for a month. now i'm trying to open it, and it tells me "no license found", my options are: exit, start license activation. if i press on activation, nothing actually happens, the window simply closes and that's all. and then i open elicenser, and see that my license is activated. so what the fuck?
if people are still looking for a solution, this is what worked for me on windows 10:
1. uninstall both cubase and elicenser
2. install elicenser before cubase
3. restart the system
4. install cubase
then when i entered my activation key, it just worked
when you download a demo they send you an email with an activation code, you put that in and download the program, then with the e licenser , you put that activation code in and it's sent to the Fatherland for another code to register it to then get the "usage period" started. Did you do all that shit? I tried 2X with both Artist and Elements.Each time they say the code was already used to get another then the support people say something different---to use the same number again????!!!!! I'm ready to go for a pirated version.
Why the hell do they need a thing called an e licencer, they already have your phone number and your email address, it's just a totally complicated mess !
Have had a Yamaha THR10 amp with cubase for ages, have tried to get a reactivation code after successfully downloading the main program, but after so many attempts, I honestly give up, I think I'll delete the whole lot, I play guitar for a hobby, I'm not a computer programmer, no wonder comments on the official Steinberg website are disabled as there must be a lot of disappointed people.
Thanks for the video it helped me to avoid going any further with this software.
Glad it helped
Updated all that crap. This doesn't work and the company doesn't care.
you have to activate the elisencer after you opned cubase
@@summoningdeath2955 For me updating the elicenser doesn't help at all, tho my problem isn't the same but similar nevertheless.
I just received the same interface from Amazon I'm dealing with the same issue I have been trying to figure this out the past 10 hours smh now it's saying I need a elicenser USB I give up I'm returning this interface and getting my money back.. it's too complicated.
Jamis Billson well I ended up keeping the audio interface because I really didn't feel like dropping off at the (THE UPS STORE) lol It's Been two weeks now I emailed the company and told them about this problem and they responded back sending me another useless link and told me its sound like something was broken I can't remember what they said it was lol..Once again I followed their instructions and used the new code they sent me and did everything over again and nothing happened so I called (The Guitar Center) and told them what I've Been Dealing With and the guy told me he understand my pain because he had the same issue smh it's All Good I'm just going to find and buy the physical hard disk copy and just move on...
funny I emailed the company and got the same "update" links. I followed the instructions, same crap. I still have the interface. I hope at some point I will be able to use it with different software. But it seems either the company just doesn't care about users that spend less than $100 or they are clueless about this interface.
You have to buy Elicenser USB and then it'll work... should do some research . . . . . it's how you activate their products so no one can crack their software
HELP PLEZ WHEN I S TART WQINWDOWS IT SAY WINDOWS 10 FOR 2 SECONDS AND ITHEN IT START NIBBBAAAA PLEASS HELP I GET PANIC I HAS MENTAL ABILITY I LFY NIOBBA
Julian. ??? A special language I never heard about before....🙈
A lot of digital/software music gear is going towards these outrageous anti-piracy measures that only hurt the people who are actually paying. I said screw it I'm migrating to only analog gear. When I buy something, I want to own it and not have the company sniffing my ass every single time I want to use it.
I’m a couple tries into this. I’ve got a Steinberg UR44 and Logic 10 on a refurbished IMac. I haven’t burned the house down yet. Considering throwing all my belongings in the river and moving to Guam.
LOL I did just THAT!
Elicencer is just a USB dongle you plug into your USB port and all it does is store all your Licences whether Cubase or whatever Steinberg products you are using. You can buy it from Steinberg it's around $20 bucks . It's a Bit like the iLock Dongle that comes with Pro Tools.
i resolved by installing from steinbrtg an additional elicnser helper and worled
It's working ! Your comment saved me from my nightmare : D Thank you so much! Now I can finally go sleep ^ ^
Thank u buddy for ur help!!!!!!!
Me too! 6 hours the same as guy in video.... I ended up getting an elicsense. Awesome I thought. Then got another prompt telling me content was missing due to license / activation. I re-entered the code in my book and it told me it had already been used? WTF? Updating drivers and upgrading firmware and restarting and opening this program over and over and over and over I haven't even played my instrument yet
Please upload another setup for download
Been using Cubase SX 1 for years. To assure no latency nor Windows update surprises I’ve kept by recording by off the network/internet. Got blue screen and my motherboard battery replaced. Now
I have Windows running fine (still XP) but it feels won’t recognize my eLicenser nor can I locate the access code!
april 6th 2020 still the same for me
I had this problem earlier this year trying to install Halion 6. I came across a fix on the steinberg site itself. The site is aware of the issue and has a fix for it. Issue is, i cant relent how to get to that particular part of the site. It seemed hidden and wasn't apparent at all. I think a video like this or a Google question led me there
Same problem, even support could not get it to work.
Steinberg should cut ties with licenser all together! ! This used to be such a great product. Why not just create their own key fob with your personal access code. If you want to use the software, just insert the fob. Better yet, use your phone to read your finger print. This technology works for banking and many other industries. Sternberg has always been a technology company and elicenser is a barnacle that is sucking the life out of them. That is what is holding them back from being a "professional" use software in real studios. Fine for home use but if you had a client coming in on scheduled time - you would probably be sued. You never know when all the stars will align and will be able to actually record or mix down. I have been a long time user of Cubase, spent nearly $10,000 in software upgrades over the past 20 years. The most reliable versions were when i was running on a beige Mac with SX. Never had any issues. Now I mainly use Logic Pro and Pro Tools if I don't the hassle of want to take the "crap shoot" that Cubase will be able to perform as advertised.
Well... They do have a eLicenser USB dongle. Works fine.
I really like Cubase, too bad I am forced to buy another company's software because Cubase won't instal on my computer. I have wasted many hours trying to get a new version of Cubase installed on my Macbook Pro. Not a good way to do business.
Mabe someone at music store bought my interface , installed software and then returned it? What am I supposed to do? $200 interface with software I can't use 100 percent... I'm pissed
I have the exact same problem right now wtf should I do
I created a Steinberg account, and registered my trial licence to it, and Cubase Elements worked. Agree with other commenters saying how stupid the licensing system is. Nowhere does it say that you should create an account.
oh hey just solved the problem, i had the exact same problem. im in audio engineer program and i told my professor if he could help me. he told that depending on your product it will allow you to download it to your computer, and have a seperate file to download the liscense to. but in this case or alot of other peoples case, the only way to download it is to get the USB liscence to download it to. they are available at music stores. they should atleast provide a USB driver to come with your product or tell you instead of figureing it out yourself
Guys little help please im trying to re-install and license cubase but elicenser automatically indicates cubase le4. How can I change the license to elements AI 9?
plase l have the same problem can u help me plase
Very simple problem actually if you not familiar with syncrosoft devices pace i lock code meters and authorizers.. basically guys it's for the pro's digital audio is not for everone especially novices. Pull it out the box and suppose to make a hit. All software has it drawbacks. I had not one issue installing elicense dongle on window 10. Keep in mind what hardware you are using Mac uses kernels extentions call kexts and windows uses drivers. Its a good idea to insert the steinberg dongle in first before booting your computer. After that let your system if its mac or pc to fully boot up it may take several time before the red indicator energize. Remember you can't install nothing until you know the system is seeing the steinberg dongle and the red indicator is on. If you see this you good to go no special drivers are needed. Remember this is not only a security protection device for steinberg software but you too your work is also protected. So don't go searching all over the internet for a driver solution the pirates love musicians and its thousands of sites out there. Those drivers can be a backdoor to your computer and files. Where do you think the pirates get most music from. So becarefull have patience and Another thing to keep in mind when you connect any security device on windows disable window defender and all other antivirus software you may have. When you are done enable it again. Do all of this while you are not on the internet disconnect from the internet until you are ready to register and download all needed updates. Very importantly install latest license manager windows and mac. Most PCs comes with usb 2.0 and 3.0 ports if you have a older steinberg normal size dongle it's 2.0 always insert it in the 2.0 if it's the short dongle 1" in diameter then its 3.0 a faster transfer rate. Disconnect all devices from your usb ports while connecting steinberg usb dongle, keyboard and mouse is okay they are basic in and out they have priority functions. But wireles modem and portable drives and thumbs smart media's remove them. Install elicense sotware run maintenance option if all is done correctly the dongle red indicator will have a constant flash that mean everything is ok and you good to go on to the next steps. Oh yeah never handle the tip of your usb dongle esd from your body will immediately destroy it. You then will have purchase a new dongle from steinberg. 2nd option is to download the e'softlicenser and you will not need the usb dongle at all the licenses will be on your computer permanently. It's not transferable to another computer but it will make things go very smoothly for those that dongle is not active and for some freak reason your computer is not seeing it, this is the safest way to go. I hope that i was some help guy's Thanks!
Steinberg eLicense has screwed my Mac up. I can't access my other apps that I paid for. Native Instruments: Maschine 2 will not run now because its trying to find something Steinbergs eLicence has misplaced or changed. I can't figure out what to do but back up my Mac and factory reset it then re-download my software.
I feel for you guys. we all went through this. I find that you have to do process of elimination. Usually most of the time it should link up as soon as you plug your USB into the computer. If it doesn't means it did not recognize it . So try 1st #1 try a new USB plug to see if it recognizes it like that box will come up in the middle of your screen asking what you want to do with this plug in. It will have many option what you can do. Just pick your best option and click on it . If that doesn't work . Sometimes it can be the way you downloaded into the computer. So the fastest way would be to delete first download, and re-download it back into your computer. Most of the times that will work. Sometimes for some reason some computers do not recognize the software. It happens. Or it could be the way you downloaded it. If you might have downloaded a part out of turn. Maybe, sometimes it could be you download a part before you were supposed to do something else. But good luck in your next try. I hope this helps you.
I had the same message. Spent 4 hours trying to get it to work. Gave up. Next day tried again - same message. Aargh! I then deleted and re-installed the software and it worked this time. Don't know why though...!
HELP PLEZ WHEN I S TART WQINWDOWS IT SAY WINDOWS 10 FOR 2 SECONDS AND ITHEN IT START NIBBBAAAA PLEASS HELP I GET PANIC I HAS MENTAL ABILITY I LFY NIOBBA
Which software did you uninstall?
Update, you cannot use this program without its USB e-license stick plugged in. So, you waste an entire USB port for it, there’s not a USB-C version for newer MacBooks and God help you if you lose it. I stuck with the software because I’m taking a production class, and it is a powerful program. But I only work from home. I can’t imagine being a DJ or carrying my laptop around to collaborate. Keeping track of this tiny stick is stressful. And the CS at Steinberg is a HOT mess. Too bad because it is good software.
I downloaded the newest version of elicenser control centre and it's working now.
THEIR E LICENSER MAINTENANCE IS REALLY CRAPPY. NOT GOING TO BUY THEIR SOFTWARE IF THEY CANT GET THEIR LICENSER TO WORK PROPERLY....
Ed Justice, you're flipping awesome thanks so much. It freaking worked! macOS High Sierra 10.13.6
Can someone help me?!
I bought Cubase Pro 10 and when I open eLicenser program ''there is no text on the program windows''!!!
What should I do?!
bende de aynı problem oluyor hiç bir şey yazmıyor ve lisanlarım gözüküyor ama yüklendikten sonra çarpı geliyor ben windows kullanıyorum bu arada
Geç yazdığımın farkındayım ama olay Windows diliyle ilgili. Türkçe olan Windows'u İngilizce'ye çevirince yazılar görünür hale geliyor.
i just bought usb elicenser but nothing appears on the right side of it's number...help me please
u got it to work?using windows 10 which disables the soft elicenser right away!
Same problem.. Please tell me how to fix it.... I am very sad 😔... Please anyone tell me.. Please
I fixed mine by trashing it.
It's a great issue. I brought also the full version of Cubase 7 it's refuse to activate in my country. This version is a big mess!
Same problem here I am Soooo upset. By the way this video was uploaded a while ago have anybody found sulution yet?
Same here. The whole thing is a lie. It stops working after a period.
I had the same problem. But after running all Windows 7 updates its working now. I removed the Elisencer program and reinstaled it again after all windows updates. Maybe it helps also for you.
i have the same problem.. help,
Oh boy oh boy !!!!
I finally got it solved.
Running maintenance, reinstalling the app, e-licenser helper and manually altering files did not work for me.
Vendor support was crap and none of what they suggested solved the issue.
After a good one week of breaking my head I decided to freshly install windows and give it a try.
And to my surprise that solved the issue.
I formatted my disk and installed Windows 10 freshly and tried installing cubase and elicensor and this time it worked perfectly.
I had to back up everything on my PC to an external hard drive. Re format my computer and then re install my Cubase 9 and e licenser again and it now works. Took 3 months to work it out, Steinberg support suggested I try this as everything else failed.
How do you get the activation code? I’m in the same position as you, I purchased the UR12 and I’ve install everything but I have a download code to get the steinberg Download assistant. Is that the same code or how do I get an activation code.
Exact same thing happened to my cubase 10 elements education
2020 and still a nightmare
the same is happening with me with cubase 10.5 and i just made a computer recover didnt format the computer and when i was installi9ng my original cubase 10.5 it happen exactly the same :(
I throw my cubase to the firehouse!
BYEEE...back to sx3 & reaper...new oness pakkk emm all
You know you need a key right(a dongle you have to buy)? Maybe you don't need one anymore and can activate it right on your pc. I know it's late but it's a cool software.
HELP PLEZ WHEN I S TART WQINWDOWS IT SAY WINDOWS 10 FOR 2 SECONDS AND ITHEN IT START NIBBBAAAA PLEASS HELP I GET PANIC I HAS MENTAL ABILITY I LFY NIOBBA
I have same problem I bought Yamaha dxt an spend time and time and no working at all
Re insert your hard disk and it will fix it.
There is an advantage: if you’ve actually paid for a legit license why would you want someone to easily pirate the application? Wouldn’t seem fair.
Because when you pay for it the E-license is a nightmare ... it is easier to download a pirated version. Steinberg need to sort their shit out.
Hi Willie, hope you got it sorted out for you. This is stillcausing problems 2020 ! Here's how I solved it, went to this part of the steinburg site
helpcenter.steinberg.de/hc/en-us/articles/206632670-Soft-eLicenser-virtual-license-container-is-missing
and downloaded the program there and it sorted out the problem for me.Someone mentioned this befoe but handy to have the link at the top. Also another successfull solution seems to be right clicking the elicenser short cut icon on your computer screen and selecting "Run as administrator" that didn't work for me but it might for others. Crazy that it should be so difficult but there you go. Thanks for putting up the video as I'm sure the solutions offered have helped many. all the best, Jim
если не вы я бы был несчастлив :),🤗🤗🤗 РЕШИЛ ПРОБЛЕМУ
Iam same problem this
Amateur hour, a total nightmare. What a waste of time Steinbergs elicense control centre is.
I was running into the same problem. I fixed it by using Ableton instead!!! Better daw
Hey, now it's working for you? I'm asking because I also have the same problem and I don't know what to do
Hey..so did it work for you?
HI! i'm having the same issue.. could you fix it?
looks like the soft elicenser was not installed correctly in Windows. only the control center software is working but does not find a "virtual licenser" or a usb license key. From Steinberg it was said to use another installer elc-installation-helper.zip from their website. I personally had license issues after every big system update in Windows 10, so I deinstalled, reinstalled and maintenanced it everytime after that and it works both WaveLab and Cubase on Win 10. and when I am running the control software I am always logged in onto the mysteinberg-account, too. peace
Seriously thats the exact same issue i have been battling with... Am tired.
Start License Activation
Same here, bought padshop pro in 2014, never used it, no tech support also 🤣
Same issue with vst retologue2
mine says its deprecated whats that mean ?
It means it doesnt appreciate you.
i have the same problem
The whole issue is you first need to have a virtual e-license downloaded onto the license control center program which acts as a key. This key cannot be duplicated, only removed and transferred. I managed to get the whole thing activated using the activation key the 1st time, but because of a different issue on my pc I needed to reload Windows and reinstall all my software. After I did this and went on to install and reactivate Cubase a 2nd time it gave me the error you basically showed in this video: "No E-licenser connected". When I continued to go to Steinberg support to get help to reactivate it basically stated on their website that the Software E-license and the USB stick E-License can only be activated once, which makes it impossible to duplicate the software activation, understandably because it prevents pirate copies being activated. However for innocent people like me and you who paid for it we get punished because we don't know any better. We don't spend hours trying to steal other people's software and figure out bypassing their security. The problem is now I can't reactivate my software, because I already activated my license, but never transferred or stopped it. I only followed the steps like a parrot the first time I activated the program because I've never used Cubase in my life before.Also trying to get a hold of their support seems an insurmountable task. They keep redirecting you to various places on their website, which isn't actually related to anything I'm struggling with. They did state that they can issue a single replacement usb e-license (which is the physical usb key you plug into your computer) in the case that you lost it, but they mention nothing about replacing a lost software e-license key. Seems they pushed me into a corner I don't like to be. Either God doesn't want me to use Cubase or Steinberg doesn't want any clients.
It suppose to be 'soft-elicenser' though!
I fixed it but:
From previous comment: !I downloaded the newest version of elicenser control centre and it's working now." IS Not that simple..
1: download the newest version: follow this link
helpcenter.steinberg.de/hc/en-us/articles/206632670
2: run the e-licenser and the "Soft- E-Licenser" will appear
3: enter the license you received by mail and then register de license in steinberg´s webpage (there will appear the authorized product you can run in youe web profile) CUBASE IA 10 in my case
The program still does not recognize the license if you run it now
4: SO, uninstall de product from your PC (if previously installed)
5: re-intall the product in your PC
6: Run the program!
doesnt work. still shit.
hello sir i have nexus vst but most of presets wont work and peoples says download air elicenser but i dont know about it
Don't do it. None of it works and they won't support it
same fucking problem man!!! please someone help
MIne is stuck,,,god this sucks']
I managed by some miracle to get it working first time round, then I reset my laptop and nothing but issues 2 days now so frustrating just a nightmare, maybe if u buy the dongle it may be easier but they need to fix this
at last it worked! (following step as published by other comments helpcenter.steinberg.de/hc/en-us/articles/206632670)
but simply:
1-uninstall,
2-and if the program was active/used before all of this, then you will need to reactivate; they will give you new code for elicense, put in
3- (and you may re install the program at this step)
give it a try
This has literally happened to me in the space of 3 weeks. I can't access cubase at all because my usb elicenser has wiped all licenses from it. I have hundreds of songs and can't access anything
yup i know what you need to do is to dowload the latest elicenser and you ll be fine
i think Pablo already shows the soulution on his previous post. but here the solution, just install this support.steinberg.de/elc/win/elc-installation-helper.exe and re-run your eLicenser. Next time you start the eLicenser Control Center the newly created Soft-eLicenser will be displayed. Hope this works on all.
Steinberg Wasted time wasted money get crasy with their licensers. And if if finally works, a lot more hassle to come up.
Guys here the solution if the Soft-Licenser (icon with hard disk) is not shown.
You have to download and run the eLC Installation Helper
Here the link for the Mac :
helpcenter.steinberg.de/hc/en-us/articles/206632670-Soft-eLicenser-virtual-license-container-is-missing
i have a same problem how do you fix that problem
I had nightmares trying to reinstall Cubase Element (exactly the same problems as in this video) , 2 days of them with no sign of help from the Steinberg crew or elicencer shit heads, anyway after the two days of pulling my hair out I came across a link buried deep in the help files and its a program called "elicence installation helper" which is not mentioned in any main help filesand I only came across it by accident, here is the link: helpcenter.steinberg.de/hc/en-us/articles/206632670, basically you uninstall elicencer then run this program from that page link (two links for different op systems are highlighted in red) run the program, what it does is reinstall elicencer on your system and emails you a new link which you can then paste in. all in all though a really bad deal from Steinburg and their crappy elicencer mates, anyway hope this helps someone out there. :-)
Hello, Phil Platt! Thank you for sharing your post! I followed the link and after about 45 minutes, I was finally able to get Cubase working again. It took a while to navigate/troubleshoot, but I finally got it working. I had to download a newer version of the Elicenser Control Center and register my product again, (not sure why), but I had a lot of errors popping up, it was like I was going through a land mine, and finally, everything kicked in, and I am up and running.
i tried downloading the trial i type in the password nothing happens like ffs man if 1000 have isuues with it dont fucking use the damm elicence bs its just fucking hell to deal with
Hi... got a new amp and look what it says i can do... FFFFFFFFFFFFF
At last it reactivate again!! Just dont forget to restart your computer that is all..
Uninstall cubase and reinstall
lol u muppets u need the usb licenser that plugs into your computer
3 years ago this software was not supposed to need one. Thanks scooter.
Someone please help. Once I’ve typed in my activation code it says it’s valid but then says
“ A connection to the license server could not be established, Because the license server is not currently available bracket e.g. due to maintenance work bracket.
Please try again later, or contact your software is the vendor support department in the case the problem persists”
Please help
Anyone who has this problem kindly DM me on Instagram and I will send you the link to solve your issue ! @samzmusic_official
i had same issue ..i unistall only Cubase 10 and instal again and it how in elicencer but why THE FUCK THOSE COMPANIES NEED TO COMPLICATE EVERYFUCKIN THING XD
Try this... Once you enter in your activation code, select the software you are trying to activate that appears in that bottom box, in your case "Cubase AI 8" , THEN hit the continue button, now, you should be good to go. Let me know if this works for you...
crazy
RINOMONDO