Yeah I was exchanging some of my backups I never used , and the manager acted like I was a criminal or was extremely bothered by it. There exchange says we can do so, I told her I can give her each and every online receipt if she wanted I just figured doing an exchange would be quicker. I buy so much from bbw I shouldn’t be treated like I was bothering them. I was a store manager for years and I never acted that way to customers. I know she knew the policy. 🙄
Baby LOOK! I don't delete emails for this very reason! I print my receipts & carry em right on in! Here ya go! I recently returned something from 2020. Not a single issue.
I feel the exact same way. I buy tons and tons of products, rarely return or exchange, and I am always friendly and polite when I go in, I often feel like when I bring back new and unused products that I want to exchange, I get questioned why or they seem bothered to do it. It feels like even though some stores know I am a frequent shopper I get treated worse than an occassional one sometimes, not cool.
Oh my gosh I have had the same experience and it’s not like the things are super old. They act funny if it’s something from a month ago. Plus I never returned anything used so what’s the problem? I like that people can return because I feel that’s how you find discontinued or last season things at SAS that may have been sold out
@@jonestacara that’s what I was thinking too, I over did it with iced lemon pound cake, ( already used three bottles 😆) and I had 3 I wanted to exchange, they were clearly not used so they could put them out for sas. 🤷🏻♀️
The location situation on the app is happening to everyone and it is nerve wrecking…my location says I’m in VA but I’m sitting right here in MD…and another thing, if the order gets canceled, BBW should be like Target and say “let’s fix this, we can ship for free”
Shaugnessy you've quickly become my fav. fragrance RUclipsr! Never considered B&BW until I started watching your videos. Been waiting for the body care day video! Keep being you girl. Thanks for all your fragrance knowledge!!!
"I have a longing for Cucumber Melon." said by No one.🤣😂🤣😂🤣 Hubs picked up 4 items, and I picked up 3 mists and a Dark Kiss shower gel. That is all. Never smelled Lovely Dreamer before, and I must say she is light, but I am okay with that. I remember Moonstone (2018) smelling similar, but much stronger with a bubblegum/tuberose note.
Cozy Vanilla Bourbon & Fresh Vanilla Blossoms are my favorite finds of this sale! I wish I’d gotten 2 of the blossoms! I love the scents so much 🎉 I’ve been to B&BW 3 times in the last 2 days and have much more fragrance spray than I intended to get 🫣😂 but now my collection is complete (for now)😂 If they bring back Wrapped in Vanilla, Fireside Flurries or Bonfire Bash - I’ll buy them. Otherwise I’m done 🎉
To me MMIM smells like a toned down version of Coco Paradise. Like they are so similar that I’m confused as to why BBW released this scent. Lovely Dreamer lasted every bit of five mins on the skin. I mean so so light. I liked Carried Away but I wasn’t wowed by it.
Coconut is my summer signature scent, Meet in Miami is pretty to me.. however I don't think it's going to last past 2 hours.. I also think it's similar to Coco Paradise however Meet me in Miami is prettier, I picked up 2 bottles
Meet me in miami smells just like Hibiscus Paradise to me. I smelled it on my skin and everyrhjng in store and thats what i get. I do love lovely dreamer and carried away smells like a dated bbw scent ,but still really enjoy it 😊
I bought a few things. A couple of moisturizing body washes for me and then some things from the men’s shop for my husband and adult sons to go in Christmas stockings.
I went in the store the evening before the early access. I sprayed these on different areas of my hands, wrists and forearms and spent some time with them just strolling around looking at nothing. At first I was excited, then as they dried down I really was unimpressed. I even sprayed them again JUST to make sure. Yeah... passed on all them.
I’m a relatively new subscriber and I have to say that I love your vibe and really enjoy watching your videos. Keep up the good work girl, bc your content makes me happy! Thanks as always for your reviews!! ❤
I shopped body care day sale yesterday. I skipped all of the new fragrances, as I was completely underwhelmed by them. I picked up a couple of men's care items and some ffm for myself. I won't worry about BBW sales until SAS. Tfs your haul!
💡This is true because I did it one time. Called that store directly and they could cancel it. I’m not sure why customer service didn’t tell her that instead of holding folks money for five days.🤦🏾♀️
Thanks for sharing because I’ve been told multiple times that Bopis orders can’t be cancelled and have heard so from others! I will calling the store directly if this happens again!
I have had problems with BBW'S app too. It will have a different store than m6 usual store to pickup at and it will not let me change the store. I lost one of my apps once because I couldn't do the bopus order before it expired. They really do need to fix that app. Love watching your video's.❤❤
Oooooh I’ve been waiting all day for this video😂😂😂😂😂😂😂. I can’t lie they did get me for $100 ish dollars. I must say I bought their body butter under the Coco Shea line, the sensitive skin and Hyaluronic acid one is a love for me. I bought all the shower steamers.
That has happened to me with the app before,too! You have your store selected,and the next time you go back to your cart,your store is in Detroit,and you’re trying to pick up in Fort Worth…. Ghetto!😂
You're not crazy about the location thing. That is happening to me too. I haven't bought anything BOPIS but i always check the location due to other websites doing the same thing and its always a different location that I didn't even choose.
I wish they’d bring back Gardenia Lily, black raspberry vanilla, the original pumpkin spice latte (not the vomit they have now) Lemoncelo, and lemon pound cake
I heard someone say that same thing with the store changing to a different location happened to them. B&BW whole online and app technology needs updating. Idk who the people are they got to do either but it’s a mess. I didn’t get much either and none of the new stuff. I have too much stuff already. But that Strawberry Snowflakes got me going to two different stores too. And I, for one, don’t mind hearing a good old rant cause I definitely be ranting.
Unfortunately the last few times I've gone into Bath and body works or ordered online I've had problems myself with their customer servit's not like it was a while back I always had good customer service from them I'm hoping that they do get better because I spend a lot of money with them I love their products❤
Oof, so frustrating. 🙃 The shenanigans Bath and Body Works keeps pulling with me is logging me out of the app right before I need to check out. Like I'll be in while browsing at the store, but as soon as I get in line I'm kicked out of my account and of course I don't know my password off by heart. ARGH! lol
Yeah I’m done until they have their annual sale too. hopefully they bring back some of their old fragrances we’ve been asking for. Disappointed they are stopping the coco Shea body oil. From the sale I did pick up meet me in Miami and I liked it. I restocked up on In the stars and vanilla bean Noel. Lovely dreamer was a very lite scent and I’m sure it won’t last a bit if 5min. Carried away was cool, but it didn’t wow me. Do better BBW. For the original price of their products they need to step their game all the way up, before I depart from them 😩
the BOPIS location switch is *so* weird!! i guess customer service can’t do anything about it (🙄), but you can definitely cancel if you call the store - i’ve done it a few times. they’ll probably love you for clearing up some space in their order storage 😂 thanks for the reviews, i smelled carried away and felt it was close to butterfly/sweet pea? skipped it but you’re making me think about doubling back… 🤔
Their app did that too me also, tried to sent me to a store that’s 35 mins away when I have one directly across the street(2mins away) from where I live.
Same here. The app sending ppl out way outside their area when it’s a few stores right by their homes. Hopefully it gets fix soon for customers who enjoys ordering online.
I didn't even have BOPIS selected, and the app switched one of my items to BOPIS at a mall not close to me... I'm glad I caught it before I sent the order through.
Passed on all the new repeats just got the 4 body scrubs I was interested in. Wasn't going to purchase any more shower gels etc but tried Northern Brights in the aromatherapy and fell in love with the pine scent,so Christmasy so bought the whole collection. The scrub in it was a real bargain 17oz for $4.95 usually $19.95. Definitely larger than most BBW scrubs. This it it,going on a no buy until at least next spring. Too many products I have to use up.
We had to call customer service….NOTHING got rectified. And yes, they don’t try to even offer a coupon or anything for the conundrum. We phoned a couple different times with same results.Horrible customer service.
The same thing happened to me with a BOPIS order. Once I submitted my order. BBW auto changed the location to a mall in a city I’ve never been to before 2 hours away. I was redeeming rewards too 😤
Loll "for some reason" the way you said that had me 🤣💀. I ALWAYS have to change my store when I first open the app because it defaults to a store that recently opened 9.1 miles away 😅. If I’m remembering correctly, there was a time I did a bopis order at a really nice store in this area and I knew I wouldn’t be able to get it so I called them before it was picked to apologize and it was cancelled right then and there. I do think they can cancel bopis orders. Maybe just at the store.
Great 💕new haul and great content. Yes, they should bring back Miami heat it smell so good, it was like a luxury sunscreen body spray. I didn’t like Miami new scent it smelled like strong coconut scent out it back. Only got a few items from the sale, it was great.
Dang girl what a hassle 😬 I am definitely not wowed by anything this Christmas, sadly I love gourmand scents.. Jolly gingerbread was not it.. I feel the Meet me in Miami is similar to Coco paradise, Belize, and Oahu.. mixed together.. definitely is in the same scent family.. it's nothing special and unique.. But Belize is a tropical banana.. I definitely get that initially but it quickly changes.. everyone has a different sniffer, then I feel covid messed all of us up.. 🙄 noses ain't the same.. sometimes I can't smell things as strongly, I have a keen sense of smell or did.. Definitely saving my money.. only got a few gifts, and body butters for gifts 🎁 🙃
Hey Friend. 🩵 I placed a BOPIS order for a backup set of Dark Kiss, a set of Jolly Gingerbread Village, and a set of Strawberry Snowflakes. My order for the Strawberry Snowflakes fragrance mist got cancelled, so I don’t want the rest of the collection anymore. I’m going to get a refund for those.
I didn’t even want to go but I made myself bc I wanted to try this years VBN & when I got home I realized the lady scanned my VBN mist twice so I had to go all the way back it was a mess
And I’ve had the same problem with BOPIS orders I tried to call customer service to cancel bc they were taking forever to get my order ready and I was going out of town and they told me the same thing that I just had to wait
So I had a BOPIS order and tried to cancel and of course was told I can’t and it would just automatically cancel after 5 days. Welp nope it didn’t - my card was charged and I had never went in to pick it up🙄😒
The new Miami scent gave me hair spray vibes and not in a good way 😭, I really want to try the shampoo and conditioner but I got 4b-4c hair and a little scared 😭….is it worth the buy?
That's so frustrating! That is really awful for the employees too. They could have saved them the time and energy of pulling all the products and then putting them all back. 🙄 I had that happen with Starbucks once. There was no way to get to the store before it closed and so I was just out the cost of my drink. I was not happy. I like the hair care, but I have very different hair than you! I wish they'd expand the scent selection though.
Yea you should still be able to do so. As long as you bring in the receipt. I believe you can get an adjustment up to 3 days before the sales, and I believe 14 days after. But don’t quote me on it. It’s been a minute since I’ve done an adjustment.
We can exchange stuff but it better not be like a year old and used cause some people are messing it up for real loyal customers and no offense but I really think is fair and have receipts as well cause how people want exchange with no receipts and used more than half of product used no offense but people need stop complaining if you have nothing to backup a argument and messing up for real customers and really love the products.
You got be careful ordering online from bath and body.. you can go back and view your cart there will be things you didn’t order alway updated your cart and review everything you put in your cart..you right something not right..
😮😮They play Too Much if they Wanted to bring back light and fresh they should have just brought back their Naked line that was a nice light Skin scented line or they could give us fresh Water cucumber they need to give us what we're asking for and not What They Want to give us I've had enough of cucumber Melon from when it was first out.
Bath and Body Works REALLY needs to get modern. The worst website, the most outdated experience when it comes to many facets of their company. If there was a viable competitor that would more technologically modern, I'd switch in a heartbeat. lol edit: I don't even use the app. It's so bad and clunky. 😪
Yeah I was exchanging some of my backups I never used , and the manager acted like I was a criminal or was extremely bothered by it. There exchange says we can do so, I told her I can give her each and every online receipt if she wanted I just figured doing an exchange would be quicker. I buy so much from bbw I shouldn’t be treated like I was bothering them. I was a store manager for years and I never acted that way to customers. I know she knew the policy. 🙄
Baby LOOK! I don't delete emails for this very reason! I print my receipts & carry em right on in! Here ya go! I recently returned something from 2020. Not a single issue.
@@MissTeaJay damn I didn’t even think of that! I’m definitely doing that next time!
I feel the exact same way. I buy tons and tons of products, rarely return or exchange, and I am always friendly and polite when I go in, I often feel like when I bring back new and unused products that I want to exchange, I get questioned why or they seem bothered to do it. It feels like even though some stores know I am a frequent shopper I get treated worse than an occassional one sometimes, not cool.
Oh my gosh I have had the same experience and it’s not like the things are super old. They act funny if it’s something from a month ago. Plus I never returned anything used so what’s the problem? I like that people can return because I feel that’s how you find discontinued or last season things at SAS that may have been sold out
@@jonestacara that’s what I was thinking too, I over did it with iced lemon pound cake, ( already used three bottles 😆) and I had 3 I wanted to exchange, they were clearly not used so they could put them out for sas. 🤷🏻♀️
Your hair is looking magnificent
The location situation on the app is happening to everyone and it is nerve wrecking…my location says I’m in VA but I’m sitting right here in MD…and another thing, if the order gets canceled, BBW should be like Target and say “let’s fix this, we can ship for free”
Shaugnessy you've quickly become my fav. fragrance RUclipsr! Never considered B&BW until I started watching your videos. Been waiting for the body care day video! Keep being you girl. Thanks for all your fragrance knowledge!!!
Preach it girl!! No one is asking for Cucumber melon lmao😂😂
"I have a longing for Cucumber Melon." said by No one.🤣😂🤣😂🤣
Hubs picked up 4 items, and I picked up 3 mists and a Dark Kiss shower gel. That is all.
Never smelled Lovely Dreamer before, and I must say she is light, but I am okay with that.
I remember Moonstone (2018) smelling similar, but much stronger with a bubblegum/tuberose note.
Meet me in miami smells exactly like coco paradise with a teeny bit of coconut colada... I mean like 3 % coconut colada
Cozy Vanilla Bourbon & Fresh Vanilla Blossoms are my favorite finds of this sale! I wish I’d gotten 2 of the blossoms! I love the scents so much 🎉
I’ve been to B&BW 3 times in the last 2 days and have much more fragrance spray than I intended to get 🫣😂 but now my collection is complete (for now)😂
If they bring back Wrapped in Vanilla, Fireside Flurries or Bonfire Bash - I’ll buy them. Otherwise I’m done 🎉
To me MMIM smells like a toned down version of Coco Paradise. Like they are so similar that I’m confused as to why BBW released this scent. Lovely Dreamer lasted every bit of five mins on the skin. I mean so so light. I liked Carried Away but I wasn’t wowed by it.
Coconut is my summer signature scent, Meet in Miami is pretty to me.. however I don't think it's going to last past 2 hours.. I also think it's similar to Coco Paradise however Meet me in Miami is prettier, I picked up 2 bottles
Meet me in miami smells just like Hibiscus Paradise to me. I smelled it on my skin and everyrhjng in store and thats what i get. I do love lovely dreamer and carried away smells like a dated bbw scent ,but still really enjoy it 😊
Always double check BOPIS location
Yes!!!
My location changes every time I open the app. The same thing has happened to me before but thankfully the other store was still in my city !!!
the app does that to me sometimes. except with me it’ll pick a store in minnesota, meanwhile i’m in missouri lmao!!
Hey sis I wish they bring back "Mad About You" a staple she smelled amazing to me. I have her in my collection.
I have been saying the same thing “ BBW taking all my money”!
I bought a few things. A couple of moisturizing body washes for me and then some things from the men’s shop for my husband and adult sons to go in Christmas stockings.
Meet me in Miami smelled exactly like coco paradise to me. It went right back to the store.
I went in the store the evening before the early access. I sprayed these on different areas of my hands, wrists and forearms and spent some time with them just strolling around looking at nothing. At first I was excited, then as they dried down I really was unimpressed. I even sprayed them again JUST to make sure. Yeah... passed on all them.
I’m a relatively new subscriber and I have to say that I love your vibe and really enjoy watching your videos. Keep up the good work girl, bc your content makes me happy! Thanks as always for your reviews!! ❤
Thank you so much and if I haven’t said so, welcome and thank you for subscribing 🤗🥰
Girl, I came on here to listen to your advice about body sprays. You have whipped up my anxiety, but I like your review so let’s get with it🤣🤣🤣🤣
🤣🤣
I wasnt a fan of Paris Amor from that collection BUT "Love Love Love" 💜 was my jam 😊 wish I had backups. Thanks for the video ❤
I'm actually going in store today (last day) hopefully they have what I want girl lol
I shopped body care day sale yesterday. I skipped all of the new fragrances, as I was completely underwhelmed by them. I picked up a couple of men's care items and some ffm for myself. I won't worry about BBW sales until SAS. Tfs your haul!
They can't cancel a BOPIS order but they can empty your cart...😂😂😂
🤣🤣
The store that you placed the order at can cancel the order in their system before the 5 days 100% they can
💡This is true because I did it one time. Called that store directly and they could cancel it. I’m not sure why customer service didn’t tell her that instead of holding folks money for five days.🤦🏾♀️
Thanks for sharing because I’ve been told multiple times that Bopis orders can’t be cancelled and have heard so from others! I will calling the store directly if this happens again!
I have had problems with BBW'S app too. It will have a different store than m6 usual store to pickup at and it will not let me change the store. I lost one of my apps once because I couldn't do the bopus order before it expired. They really do need to fix that app. Love watching your video's.❤❤
I got 3 sets of the shampoo and conditioner! 1 set of champagne toast and 2 sets of A Thousand Wishes. The $4.95 price point was too good to pass up
Bath and body works Miami mist reminds me of beach walk perfume from replica
Tfs! Enjoyed as always! Hope ur allergies are better!
Carried Away reminds me a little bit of Velvet Sugar 💕
❤ I did. I got cartied away snd Lovely Dreamer and things that normaly on sale
Oooooh I’ve been waiting all day for this video😂😂😂😂😂😂😂.
I can’t lie they did get me for $100 ish dollars. I must say I bought their body butter under the Coco Shea line, the sensitive skin and Hyaluronic acid one is a love for me. I bought all the shower steamers.
I picked up all 3 from the wellness line. First time trying but seems like they’ll work well and the smells are non-irritating.
Girl! My app does that too! I keep having to change it back! I'm like HOW do you have me picking up stuff halfway across the state? 🙄
I really like the shampoo and conditioner but I have white girl hair that works ok with most products 😜
That has happened to me with the app before,too! You have your store selected,and the next time you go back to your cart,your store is in Detroit,and you’re trying to pick up in Fort Worth…. Ghetto!😂
You're not crazy about the location thing. That is happening to me too. I haven't bought anything BOPIS but i always check the location due to other websites doing the same thing and its always a different location that I didn't even choose.
I wonder what that glitch is!
Me too. No buy till SAS
I wish they’d bring back Gardenia Lily, black raspberry vanilla, the original pumpkin spice latte (not the vomit they have now) Lemoncelo, and lemon pound cake
Thanks for sharing gorgeous.
❤❤❤
I heard someone say that same thing with the store changing to a different location happened to them. B&BW whole online and app technology needs updating. Idk who the people are they got to do either but it’s a mess. I didn’t get much either and none of the new stuff. I have too much stuff already. But that Strawberry Snowflakes got me going to two different stores too. And I, for one, don’t mind hearing a good old rant cause I definitely be ranting.
Everytime I open my app, it puts my default store 250 miles away 🤔🤷🏽♀️
Girl!!! Everyone has been having this itchy scratchy allergy thing! I live in Miami and it is running rampant!
It’s driving me crazy!
I have to go way over town to get my Champagne Toast body butter🤣🤣🤣 its in a very slow smaller mall. Im getting in and out, I hope
I hope you’re able to!
@@simplyshaughnessy6453 I did!!!🤣🤣🤣 Im going to the bigger mall tomm. to pick up other orders. When the sale is over, it will be dead on a Monday🤣🤣🤣
Maybe cause sometimes all stores maybe don't have all the products in stock at your store.maybe some would have to be shipped.
Unfortunately the last few times I've gone into Bath and body works or ordered online I've had problems myself with their customer servit's not like it was a while back I always had good customer service from them I'm hoping that they do get better because I spend a lot of money with them I love their products❤
Service
Oof, so frustrating. 🙃 The shenanigans Bath and Body Works keeps pulling with me is logging me out of the app right before I need to check out. Like I'll be in while browsing at the store, but as soon as I get in line I'm kicked out of my account and of course I don't know my password off by heart. ARGH! lol
If you wanna see me lose my mind bring back the Black Fine Fragrance Mist. Also, Forever Sunshine is coming back. I’m so excited. I love that scent.
I still have some black left I love it
Yeah I’m done until they have their annual sale too. hopefully they bring back some of their old fragrances we’ve been asking for. Disappointed they are stopping the coco Shea body oil. From the sale I did pick up meet me in Miami and I liked it. I restocked up on In the stars and vanilla bean Noel. Lovely dreamer was a very lite scent and I’m sure it won’t last a bit if 5min. Carried away was cool, but it didn’t wow me. Do better BBW. For the original price of their products they need to step their game all the way up, before I depart from them 😩
the BOPIS location switch is *so* weird!! i guess customer service can’t do anything about it (🙄), but you can definitely cancel if you call the store - i’ve done it a few times. they’ll probably love you for clearing up some space in their order storage 😂 thanks for the reviews, i smelled carried away and felt it was close to butterfly/sweet pea? skipped it but you’re making me think about doubling back… 🤔
Meet me in Miami gave me Bahamas Passionfruit and banana flower vibes… it was a no for me. TFS ❤
Their app did that too me also, tried to sent me to a store that’s 35 mins away when I have one directly across the street(2mins away) from where I live.
Same here. The app sending ppl out way outside their area when it’s a few stores right by their homes. Hopefully it gets fix soon for customers who enjoys ordering online.
@@hopeh1095 I hope they fix that soon also
I didn't even have BOPIS selected, and the app switched one of my items to BOPIS at a mall not close to me... I'm glad I caught it before I sent the order through.
The app has been glitching all weekend. But thanks for sharing your haul
Passed on all the new repeats just got the 4 body scrubs I was interested in. Wasn't going to purchase any more shower gels etc but tried Northern Brights in the aromatherapy and fell in love with the pine scent,so Christmasy so bought the whole collection. The scrub in it was a real bargain 17oz for $4.95 usually $19.95. Definitely larger than most BBW scrubs. This it it,going on a no buy until at least next spring. Too many products I have to use up.
I hate when the app keeps changing my location for my pick up store. I wish there was a way to stop that
That collection is a pass for me,I didn't like Lovely Dreamer, Carried Away or Meet me in Miami.
We had to call customer service….NOTHING got rectified. And yes, they don’t try to even offer a coupon or anything for the conundrum. We phoned a couple different times with same results.Horrible customer service.
went a little crazy with body scrubs and butters but I love them
This was the best time to get them 🥰
The app does that to me all the time. It will pick a store for me and the store will be out of my area. It's annoying!
The same thing happened to me with a BOPIS order. Once I submitted my order. BBW auto changed the location to a mall in a city I’ve never been to before 2 hours away. I was redeeming rewards too 😤
That’s the first time that’s ever happened to me. That is a weird issue that B&BW needs to fix immediately.
The same thing happened to me. I put everything in my cart and when I went to check out I noticed the store location changed.
They need to fix that asap!
Loll "for some reason" the way you said that had me 🤣💀. I ALWAYS have to change my store when I first open the app because it defaults to a store that recently opened 9.1 miles away 😅. If I’m remembering correctly, there was a time I did a bopis order at a really nice store in this area and I knew I wouldn’t be able to get it so I called them before it was picked to apologize and it was cancelled right then and there. I do think they can cancel bopis orders. Maybe just at the store.
Yes, I found out after this video that you have to call the store where the Bopis order is 🥰
They are going to need to go further back in that vault for me I'm talking early 90s😅
I have not shopped anywhere else 🌸💛🌸🌺🌸🌺🌸🌺🌸🌺🌸🌺🌸🌺🌸
My app keeps changing the location on me, too. At least it's my town but not the one I go to.
😀🙌
Hey Girlllll... Happy New Year
🥳🥰
I’ve been waiting for this upload 🩷
I only picked up Meet Me in Miami mist that is it I will see what SAS has to offer but I highly doubt it will be amazing
Great 💕new haul and great content. Yes, they should bring back Miami heat it smell so good, it was like a luxury sunscreen body spray. I didn’t like Miami new scent it smelled like strong coconut scent out it back. Only got a few items from the sale, it was great.
Dang girl what a hassle 😬 I am definitely not wowed by anything this Christmas, sadly I love gourmand scents.. Jolly gingerbread was not it.. I feel the Meet me in Miami is similar to Coco paradise, Belize, and Oahu.. mixed together.. definitely is in the same scent family.. it's nothing special and unique.. But Belize is a tropical banana.. I definitely get that initially but it quickly changes.. everyone has a different sniffer, then I feel covid messed all of us up.. 🙄 noses ain't the same.. sometimes I can't smell things as strongly, I have a keen sense of smell or did.. Definitely saving my money.. only got a few gifts, and body butters for gifts 🎁 🙃
Yeah, the app always chooses a store that is hours away from me and I have to search for my local store, it's so annoying.
That needs to be fixed!
Hey Friend. 🩵 I placed a BOPIS order for a backup set of Dark Kiss, a set of Jolly Gingerbread Village, and a set of Strawberry Snowflakes. My order for the Strawberry Snowflakes fragrance mist got cancelled, so I don’t want the rest of the collection anymore. I’m going to get a refund for those.
Hi Thank you for the video ♥️🌈❤️💛🌟⭐🌺❤️💛🌟⭐🌺
My address gets changed ALL THE TIME in the app for pick up in store, I’m not sure what’s going on, it’s so annoying.
I didn’t have a coupon either. 😢 I only bought 5 items for the body care sale.
I don’t understand why everybody can’t get a coupon!
BBW is having a super sale Saturday and a single wick sale before SAS 😂😂😂 soooo yea they trying to break us really good
I only ordered 3 items and bounced! And the location thingy happened to me
That’s the first time that’s ever happened to me. I’m glad you were able to get your the items you wanted🥰
I didn’t even want to go but I made myself bc I wanted to try this years VBN & when I got home I realized the lady scanned my VBN mist twice so I had to go all the way back it was a mess
And I’ve had the same problem with BOPIS orders I tried to call customer service to cancel bc they were taking forever to get my order ready and I was going out of town and they told me the same thing that I just had to wait
So I had a BOPIS order and tried to cancel and of course was told I can’t and it would just automatically cancel after 5 days. Welp nope it didn’t - my card was charged and I had never went in to pick it up🙄😒
That app is HORRIBLE!! Customer service is USELESS!! Something similar happened to me on Friday during the sale.
Hello hey hey ❤
The new Miami scent gave me hair spray vibes and not in a good way 😭, I really want to try the shampoo and conditioner but I got 4b-4c hair and a little scared 😭….is it worth the buy?
That's so frustrating! That is really awful for the employees too. They could have saved them the time and energy of pulling all the products and then putting them all back. 🙄 I had that happen with Starbucks once. There was no way to get to the store before it closed and so I was just out the cost of my drink. I was not happy. I like the hair care, but I have very different hair than you! I wish they'd expand the scent selection though.
At least now I know to call the store directly and the order can be cancelled!
Bath and body works not giving me coupons with as much as I spend is making me bitter
I shopped at Ebay but I never received my package 📦 with my perfumes in them🌸🌺💛⭐
Oh no!!!
Can I have price adjustment 😢I bought mist for 10 dollars each
Yea you should still be able to do so. As long as you bring in the receipt. I believe you can get an adjustment up to 3 days before the sales, and I believe 14 days after. But don’t quote me on it. It’s been a minute since I’ve done an adjustment.
Yes, if you have a receipt in the required time🙂
We can exchange stuff but it better not be like a year old and used cause some people are messing it up for real loyal customers and no offense but I really think is fair and have receipts as well cause how people want exchange with no receipts and used more than half of product used no offense but people need stop complaining if you have nothing to backup a argument and messing up for real customers and really love the products.
I’m returning my. Miami . I don’t like it
You got be careful ordering online from bath and body.. you can go back and view your cart there will be things you didn’t order alway updated your cart and review everything you put in your cart..you right something not right..
All the new releases were disappointing imo.
They were nothing to write home about!
Sorry this happened
Thanks!
😮😮They play Too Much if they Wanted to bring back light and fresh they should have just brought back their Naked line that was a nice light Skin scented line or they could give us fresh Water cucumber they need to give us what we're asking for and not What They Want to give us I've had enough of cucumber Melon from when it was first out.
Bath and Body Works REALLY needs to get modern. The worst website, the most outdated experience when it comes to many facets of their company. If there was a viable competitor that would more technologically modern, I'd switch in a heartbeat. lol
edit: I don't even use the app. It's so bad and clunky. 😪
❤❤❤