Mitel Contact Center Webinar - ECC portal, Agent Interaction, IRN functions & Queue setting

In this training webinar we review Mitel Enterprise Contact Center. During this webinar we demonstrate Navigation in the ECC portal, agent interaction, Intern Routing number (IRN) functions and Service queue setting. This training is recommended for any technical or primary ShoreTel / Mitel support contact in your organization.
This training is recommended for any technical or primary ShoreTel / Mitel support contact in your organization. This webinar is good for organizations that have Mitel / ShoreTel Enterprise Contact Center and for those seeking to learn more about Connect features before migrating.
One of our most experienced contact center specialists, Steve Hall, is presenting the content for this session.
For more information or a technical walkthrough of our products please contact us today:
877-Verteks
www.Verteks.com
www.verteks.com