Thank you for sharing this. Mercari needs to fix the bundle issue. I’ve had this happen twice now. Thankful you shared the solution so I don’t have to wait on their response.
It is a little screwed up, but I think maybe a lot of these overweight bundles may be slipping through so that's why they may not be too concerned. I have got the same email response from customer service. BTW: The clerk at the Post Office told me they are told to just take overweight packages and they will somehow collect from Mercari or whomever issued the label. I am still wary with bundles on Mercari though. Poshmark is also bad with bundles over 5 pounds (you have to cancel the label they send you and get a new label and you pay the extra amount).
Thank you so much for this explanation! I only noticed this new bundle thing on Mercari when I sold one just a minute ago. I went ahead and excepted it, but then realized that it weighs more than 1 pound and that’s what I had it listed under. Now I don’t know what to do. From what you suggested, I should just drop it into a blue box or at UPS and have the postal service pick it up. Instead of walking up to a person at USPS and having them scan the package in front of me because it’s obviously going to weigh more that the label says it does. I’m not sure why mercari decided to change this! I was just as happy changing a listing and the shipping accordingly if someone wanted to bundle with me. Now we’re having to deal with dang mess!!!!
did they end up charing you? I am in this situation now. and their current Faq info page about bundles says the label should be adjusted but its not and is half the weight of the package that needs to be shipped.
I sold a bundle and the weight was more than what the label said so I took it to the post office and asked them they accepted it they said mercari would pay if any due, a couple days later I was notified that the package was delivered.
i havent accepted any bundles yet (i sell cards) mostly singles so 4-5 cards in top loaders are easly under 4 oz and i have each listing at 4oz so der had me skeptical on how it was going to know the correct weight of my items… watching this video now :)
Mercari just came out with a new pricing of first class envelopes for people who sell cards, you might want to look into it. My store is closed at the moment, because I am in the process of moving. I haven't done a video about that new update, because I'm just to busy with the move.
It made me laugh when you gave the scenario if we handed the box to the carrier and with a label of 15.9 oz and it actually weights way over 😂😂, its happened to me before. But other than that i appreciate the video it helped me alot since i was actually in a similar situation. Thanks!
How did you get to address your problem with the help center. I can't find anywhere to chat or type a question. It only gives options to click on & provides solutions for certain issues. I am having the problem addressed in your video right now and personally think this is the most ridiculous way for Mecari to handle this combined order shipping issue. My post office doesn't have the blue boxes so I'll just have take it to the post office, drop it off at the counter and run hoping the PO worker doesn't weigh it. Then hope it doesn't get returned for not enough shipping..GEESH! Thanks for your video.
Just ran into this problem. Thank you for sharing what you learned!
Thank you for sharing this. Mercari needs to fix the bundle issue. I’ve had this happen twice now. Thankful you shared the solution so I don’t have to wait on their response.
It is a little screwed up, but I think maybe a lot of these overweight bundles may be slipping through so that's why they may not be too concerned. I have got the same email response from customer service. BTW: The clerk at the Post Office told me they are told to just take overweight packages and they will somehow collect from Mercari or whomever issued the label. I am still wary with bundles on Mercari though. Poshmark is also bad with bundles over 5 pounds (you have to cancel the label they send you and get a new label and you pay the extra amount).
I can only Imaging how much mercari is making on shipping anything over 1LB the prices go Isane for usps
Thank you so much for this explanation! I only noticed this new bundle thing on Mercari when I sold one just a minute ago. I went ahead and excepted it, but then realized that it weighs more than 1 pound and that’s what I had it listed under.
Now I don’t know what to do. From what you suggested, I should just drop it into a blue box or at UPS and have the postal service pick it up. Instead of walking up to a person at USPS and having them scan the package in front of me because it’s obviously going to weigh more that the label says it does. I’m not sure why mercari decided to change this! I was just as happy changing a listing and the shipping accordingly if someone wanted to bundle with me. Now we’re having to deal with dang mess!!!!
I think you may want to check with Mercari because they just advised me to get a receipt so if there is a up charge they will reimburse.
Mercari has made quite a few changes since this video was released a year ago. For sure, always go with whatever they are currently doing.
did they end up charing you? I am in this situation now. and their current Faq info page about bundles says the label should be adjusted but its not and is half the weight of the package that needs to be shipped.
@RandyDreammaker
Does the same apply for package pickups? Like when i schedule a pickup through usps?
Mercari shipping sucks let us edit the damm labels after sale like on ebay problem solved.
I sold a bundle and the weight was more than what the label said so I took it to the post office and asked them they accepted it they said mercari would pay if any due, a couple days later I was notified that the package was delivered.
I'm currently in the same situation. They didn't charge you for overages?
did they charge you?
So I can just leave the label with the wrong weight and ship the package with all the items in one?
yes
what happens if you are shipping through FedEx or UPS?
i havent accepted any bundles yet (i sell cards) mostly singles so 4-5 cards in top loaders are easly under 4 oz and i have each listing at 4oz so der had me skeptical on how it was going to know the correct weight of my items… watching this video now :)
7:00 i will say canceling a sale its looks really bad on your page in my opinion
Mercari just came out with a new pricing of first class envelopes for people who sell cards, you might want to look into it. My store is closed at the moment, because I am in the process of moving. I haven't done a video about that new update, because I'm just to busy with the move.
It made me laugh when you gave the scenario if we handed the box to the carrier and with a label of 15.9 oz and it actually weights way over 😂😂, its happened to me before. But other than that i appreciate the video it helped me alot since i was actually in a similar situation. Thanks!
How did you get to address your problem with the help center. I can't find anywhere to chat or type a question. It only gives options to click on & provides solutions for certain issues. I am having the problem addressed in your video right now and personally think this is the most ridiculous way for Mecari to handle this combined order shipping issue. My post office doesn't have the blue boxes so I'll just have take it to the post office, drop it off at the counter and run hoping the PO worker doesn't weigh it. Then hope it doesn't get returned for not enough shipping..GEESH! Thanks for your video.
Oh, so thats why my heavy box of 5 items i sent to a buyer, I only had to pay $4 shipping LOL... Cause thats what I put on every item.