I've also heard that many BPO companies have started removing their foreign employees and laying off some of their local employees because Clients (like google) are starting to replace humans with AI. I am scared for my Filipino people. Many are actually praising Pinoys being the best call center agents, I don't really know about that but I worked in a BPO company and most of us are not good in providing solution to customers, most need to be spoon fed cus it's kind of difficult to train them and most find it hard to learn the tools on their own. With the capabilities of AI nowadays, I can tell that Ai is much smarter in these tasks that call center agents do than call center agents themselves.
@@Rubeauti With the progressive development of AI, human labor will no longer be needed. The dangers of Artificial Intelligence. job loss, Deepfakes, Privacy violations, Market volatility, Uncontrollable self-aware AI. Etc...🫨
The problem is that large corporations are inhuman and prefer profits over consequences. On that note, the majority of BPO companies that operate out of the Philippines are there because large corporations found it a lot cheaper to close down local call centres/support centres in their own countries and outsourced them to the Philippines, where lower wages, lower conditions, 8 hour work days etc meant larger profits and less responsibilities for those corporations. Those corporations will naturally screw over Filipinos because they have already screwed over their own local former employers. It is of course not enough to make billions in profits when you can make more billions in profits and share those profits with less. Not for nothing did google get rid of one of it's motto's ' dont be evil' when it morphed into the monolithic monopoly of alphabet in 2015. The only way to combat profit over humanity greedy companies is to be a consumer with knowledge and a conscience. Research the products you buy and the services you use and avoid those companies that profit out of abusing people ie: apple might make good if somewhat overpriced products but the reason they literally have more than a trillion dollars in cash reserves is because they outsource the manufacture of their products to China where the workers do 14 hour days 6 days a week and earn a pittance of what their American counterparts would earn given the opportunity.
@@JC-zv3cv everything you said is true, but we can’t stop capitalism. We can try to do better, but we’re born into this world and we’ll be gone, and this process will not stop. My hope is that it leads us into an age of abundance, but who knows. Wish I could live long enough to see it… But it was very nice how this creator left us an open ended question instead of pretending to know all the answers.
I disagree to a certain degree. Yes AI is here to stay, and will most likely get even better, but there will always be a need for human interaction and the Philippinos are great at customer service. Let's see what the future brings and most of all, be flexible enough to learn new skills.
6:15. This is so true. After spending the better part of a year there, I came to realize that all of the software systems that exists were highly dysfunctional, as were the human systems that supported them. There is a culture of "good enough" and "not my problem" and "we'll do it tomorrow" that is really holding PH back from excellence.
I work in the automation industry. You’re right to be worried about automation, like you said, it’s a worldwide thing…and it’s also inevitable, as it’s created by the force of evolution. From a philosophical perspective, it is a new life form… it’s much bigger than anything any of us can imagine. Maybe not now, but in a few decades, we won’t even know what hit us.
@@gordonb1737 No. I believe that just like organisms came before us and boot loaded our creation, we are destined to create the next form of intelligence. That evolution will move to the digital space and speed up greatly.
My parents are old and have health problems, but they can't afford a live in nurse. The developed world is getting old and we aren't having kids. Somehow the world needs to recognize how we can solve this problem.
Rubeauti - as a retired robotic teacher and writer ... I absolutely admire your awareness and coverage of this critical topic and its potential impact your people's future. I honor your intellectual pursuits and look forward to listening to you in the future. You are a rare breath of fresh air. When I get over there .... I owe you a cup of coffee. Be safe my lady. Unc T
Social media are a time waster for "follower mindset" people who don't succeed at life and, sadly, Filipinos are the top #1 consumers of that. The whole Philippines system is not engineered for success or progress and this will cost very dearly for the poor inhabitants.
@@Rubeauti Thank you for understanding my real feelings behind this though post. I want to marry a Filipina very much and I am deeply worried about your future. Not only because of the various recent problems (for example Chinese pushed out) but also because Philippines are so close to a future theatre of war USA vs China.
Great topic. It is as much a threat in the Philippines as it is in the US. And no, the US does not have a safety net for these people, so they face the same situation as the people in the Philippines. Unfortunately, countries that still manufacture things will be the winners as everything else can be done by AI. However, well developed countries have other options compared to the Philippines, thus it will be harder for them compared to the west. The problem is that most want to go the easy route, and that is not manufacture or build something.
Thank-you for your briliant analysis. I know you're talking about AI tragically replacing call center workers, but I still don't know what BPO means. I'm sure I'm not alone in this. I sincerely hope the Philippines finds a solution to this looming AI-caused disaster. All the best.
I won't deal with a robot. i want to talk to a real person. I will switch companies to avoid robots. If we all do that we will protect the jobs worldwide
The Philippines needs to act now or they will be left behind. AI technology is moving way faster than any tech I have ever seen in over 50 years. Philippines needs to start now in training and adapting. I know that's going to be extremely hard for the majority as the culture is not conducive to tech startups in the Philippines. What I see happening is outside companies coming in and taking over because the Philippines just can't adapt fast enough due to cultural conditions. I already see outside companies coming in, but what happens if one guy married a Filipina, then he starts a business but in her name. But she has no clue how to run a business and doesn't understand the concepts. Therefore the AFAM husband and his company are really operating the business. And yes, the education system has to adapt and change to teach students how to do all this for themselves. If the Government doesn't mandate and fund the education needed then it will be left behind as the country is taken over by foreign investments.
Great job. I've worked aircraft maintenance for American Airlines 40 years. Always going to need mechanical, electrical, plumbing, farmers, etc. The Philippines is a rising country, not 3td world. People need to listen. Go to technical college for work only humans can perform, jobs that robots can't do.
I live in Manila and my American Credit card is serviced here. I have to call to make my payment, and I always call in the afternoon so that I get a Filipina CSR because they are always kind and helpful. I hope the call centers here stay in business. Also, I love your new hairstyle, very pretty!
As a guy who’s going to be living in the Philippines most of the year within the next 2 years. I find your video disturbing but true. Luckily for me I have some savings and a pension so I think I’ll be alright but I fear for the younger Filipinos that I know unfortunately I think the government (like any other government) is going to be slow to respond if for no other reason then then the problem is rather huge and governments move slowly at best. As usual it’s up to the individual to get the knowledge needed. I don’t think that is that hard but it’s going to have to be a personal thing and formal training/education will come but it will be awhile. But I think that Filipinos are up to the challenge, a lot more then the youth of other western countries. The other problem is that wages are so low in the Philippines that there will be a huge brain drain to other countries in the world.
Very big props for making this. At its core AI is just a huge averaging function, so it is best suited to common things. You are right to want to hurry up the value chain and tackle harder problems. Again this is wonderful to be concerned and be early to adapt. Also, I give you huge credit to seeing that while social media use has some obvious good, there is alot of hidden downsides. Now onto the most frustrating part -- you are right to be worried and the majority of the folks you share your concern with won't care until fixing is painful to impossible. The only thing to do is like the plane oxegen masks in the event of emergancy -- fix your mask first before helping others (you have to be good to be of any use)
And yes you and everyone else need to be very worried the AI in that field is already up to the task. The short sided vision of business it going to latch on to it and no job will be safe except for 'hands on" type jobs. The long game is still unknown since this is not like all the disruptive technologies of yesterday. Think of all the businesses made to support horses before cars in essence those people went from being a horse shoe to auto mechanic. There is nothing that AI is bringing as it is self supporting, it literally creates it own code once created.
After traveling to the Philippines many times, the best advice I can give is to control the birth rate. There are many children born to unwed mothers. The men who got these women pregnant, and the government, are not interested in the welfare of these women with babies who end up in a life of struggling. It's cruel to say that but it's true.
The main issue PH and all Asia countries have going forward is the culture of face saving. Never wanting to risk being wrong or not knowing an answer. If a mistake is made they never want to admit it. Can't learn and improve with this thinking. Creativity is crushed because it might be seen negatively by others. Perfect for factory line workers doing the same task over ad over. But not good for creating new businesses. Japan has struggled with this for decades. They're improving, but very slowly. China has had some success but as soon as a company becomes powerful the gov destroys, threatens the people running the company. Keeping power in many countries is much more important than development and improving the lifestyle of the population. Cuba is a good example.
I genuinely feel bad for the Philippines because every time you look or here about there, It's always something BADDD!! The people are so nice for the most part and deserve a break and better! I don't know but I hope there can change for the best some day
Good point. A lot of BPO jobs will definitely go, unless the staff are retrained in new value-added tasks. The LLMs need to be trained and tested and that generate new jobs, but it's a menial task when you just have to click and confirm the image is, yes, a dog. You don't want to compete at that level. PH could be attractive if it turns itself into an AI development hub, combined with its cost-efficient wage level. But, every other country is also currently trying to do that, and there are plenty of people in the west who are extending their skillsets before their role is replaced by AI. The next 5 years will determine who wins long term.
AI is a Power intensive activity. PH still has Brown outs in many of it's major cities. I don't see this as a good path. PH needs investment capital, that can only come from outside the country. Until the governments and peoples view changes there, nothing will change.
I suspect that it could take some time. However, things will eventually need to change in order for the Philippines to evolve; things may need to get worse before they can become better. This wake-up call could serve to push policy-makers to support these necessary changes. Marcos has made many promises but I have yet to see much action from him that is not self-serving in some way. To be fair, I am observing from afar (and as a foreigner).
I agree, but I will give him a chance. Same boat and we really have no say. They need to figure it out on their own, but the right leadership would really help.
Right now the AI bots are useless as call center agents. However, that hasn't stopped companies from replacing call centre humans with AI. We waste around 3-5 minutes before one can get to a human who can answer the queries. Companies have downgraded their services, simply because all are doing it before anything good has come. Self checkout is annoying but all supermarkets are doing it, so there is no choice for shoppers. Filipinos are already overqualified for the jobs they do. Teachers working as nannies abroad, graduates working in retail and restaurants, hotel management in housekeeping etc. Education as a solution is an obsolete idea. AI will destroy jobs and careers, and it is already happening.
The concept that PH "put all it's eggs in one basket" with BPO is the right analogy. It implies PH had the option to create many industries. BPO was perfect for PH so that's what happened. The AI door swings both ways. Yes it will eliminate repetitive jobs like call centers, but AI also creates jobs to train AI. Not as many jobs however. Someone has to sit at a computer, be shown a image so a human can spot a cat or whatever in the image and click on it so the AI can learn. What we call AI today is not intelligent. Originally, decades ago, AI meant actual thinking similar to how humans think. Human brains really are just pattern matching machines. We call that thinking. The AI today is pattern matching but not the level we'd call thinking. It has no idea what a cat is but if 1000 humans each point to a cat in 500,000 images each the AI learns to parrot whatever the humans did. So that's a lot of hours of work to get a useful AI. This has to be done for every area. One AI for how to use an Apple laptop and a different AI for an Acer laptop. DeepSeek AI has apparently figured out a faster way to train AI, so maybe training jobs go away.
I always enjoy your content. This a is a serious concern. Smart of you to recognize that AI can be a huge problem. I wish you the best. I will do my part to support your country
You are correct, AI is hitting hard. At the end of 2024, Google said AI is already doing 30% of all coding, I think other companies are following suit. AI has shown it can see cancers with greater accuracy on images than experienced radiologists. About 10 yrs ago maybe RUclipsr CPG Grey put out video "Humans Need Not Apply", I was surprised it has taken this long, but its only going to accelerate from here. American jobs have been sen overseas for decades because it was cheaper. But, AI is always going to be cheaper than humans. Its going to be disruptive worldwide. One of the best things to try to do is start using AI, get familiar with it, you may be the only human managing robots in a large company store, etc. It doesn't have to be all bad though, it depends how Governments, companies, societies handle it. It could be the AI "work" is taxed and everyone gets a Universal Basic Income (UBI) and people are allowed to pursue interests not because that is how they will make a living, but for personal enrichment.
As Stephen Hawking said 'once AI learns how to design itself that's it'! If that's the case we're all living back in the forests and keeping out of sight!
Good job....in this video I was so informed..and i didn't feel like it was so personal to you and your choices..thanks for so much insight..excellent work
H3ll9 from T3das in the US. I just discovered your channel and I am very impressed!! Your Engl8sh is very good, and you are quite eloloquent in your subject matter is rema4kable. Good luck with your channel, and hopefully the Phillipines can overcome the challenge(s) ahead
OK this is off topic, but I can't figure out how you get your audio so consistent from clip to clip, though your video is from all over. Also I don't see your mic. This seems like a technical feat. How do you do it?
It's going to continue to do the same thing that automation has been doing, which is giving an increasingly smaller handful of people better jobs while everyone else receives worse jobs (decreasing pay, benefits, security, etc). Many people will just get left behind.
I have been "playing around" with a couple of different free AI tools and I can say they have a way to go before they start replacing people in mass. They have a problem looking beyond 'first level" internet query garbage and struggled to even compile a simple list. Numbers and dates seem to be a particular problem. When I corrected them, they apologized and "corrected the answer often getting it wrong again. I did the same several times over a week and it never got better, so much for learning by mistakes. I don't know but this might be just the free versions. Having said all this, I wouldn't buy any big-ticket items if I were employed in a call center because I doubt if it will take long for AI to catch up... maybe 1-3 years? I don't have any great answers Ru but, I understand your fear.
Idk but chatgpt and gemini are crazy. They can do a construction estimate of my house lol they can also tell where you are exactly just by a picture of a building near you home. I am trying to develop an app using chatgpt and it's crazy!
AI is the fastest growing technology in human history. We're seeing insane progress on a weekly basis, let alone monthly and yearly. By the end of the decade the world is going to be utterly transformed. People should not be sleeping on this issue.
Nice editing job ! I don't think the Philippians currently, doesn't have the infrastructure to made the jump to A.I. anytime soon. But, your correct. A.I.is coming for your jobs. Your hair highlights are very nice also
I have spoken to several Filipino call centers. I have found the people articulate and having empathy. It will be a shame to lose the human touch. All my expectations were met Get rid of AI not people.
AI is coming hard and fast, spreading awareness as best you can to prepare people mentally might be the best thing you can do at the moment. From what I’ve witnessed the Filipino people are very resourceful and will figure something out to get by. 🙏🙏🙏
Sadly, the idea of Saving Face is more important then doing the right thing. Taking reasonability and learning from mistake. No, better to hide mistakes, and save face. Many also will sabotage the success of others! The culture must change. Also, need to learn how to lead without pride! This is the hard truth they don't want to hear. They think we are telling them what to do! Well, we are for their own good, but they don't see that. I don't see how the cycle of poverty will be broken until they change how they see the world.
Being #1 on social media usage is not something to be proud of or brag about. The countries at the top of the list are mostly countries lagging behind the rest of the world
brag or mock? really I was actually mocking it but why you guys take it as I am proud of it? lol I am disgusted that we are number socmed users. show how low iq we are
@@Rubeauti I agree. I feel the same about my country. Social media can be good like your channel where you discuss topics intelligently but most people are drawn to short form silliness and never develop any attention span beyond a headline
@@Rubeauti Very timely, thank you. I support a family in Cambodia but am concerned about future employment for the college students. I think accountants will be replaced by AI. Any suggestions? BTW... your hairstyle is very becoming!
Automated call-centers will likely have a huge impact i fear. But not just out-sourced fields that employ in the Philippines. Likely high impact on OFWs around the world also. The changes will effect the whole world, but likely heavily countries that depend on citizens working abroad and fields outsourced from other countries.
Allow majority owned Foreign companies to invest in the Philippines. Most companies would love to hire Educated inexpensive workers. No, you allow your best people to leave the country to work and send money home. No one cares if you have a tax free zone, if they can't own and control the company they make!
The real estate market crash is only in the capital city and not the whole country. Also, it's only short-lived, we are not looking at it at a long term perspective.
Receptionists were replaced by voicemail. Clerk typists were replaced by word processors. Welders in almost all car manufacturing were replaced with robotics. "Does you wants fries wit dat?" workers in the U.S. are being replaced with self serv order entry kiosks. What to do? If your job is simple and or you have hundreds or even thousands of fellow workers doing the same thing your job is on the line. Find anything that cannot currently be done by AI or robots.
yes but now to find the 'currently cannot be done by AI or robots' jobs you'll have millions of newly laid off people all competing for the same limited amount of jobs. and that low amount/high demand gap is only going to get worse and worse as the more jobs are taken by AI & automation. now i will agree this is not a current problem but it will within 50'ish years be a worldwide massive problem. i think it could even get to a breaking point where most of the worlds gov could be overthrown by the masses revolting because of course all gov will side with their billion dollar business buddies. so the people will see both big business and gov as the cause/problem.
"Receptionists were replaced by voicemail" - Not quite, receptionists still exist and tend to be located in fronts of most offices in the reception area. voicemail replaced answering machines. "Clerk typists were replaced by word processors" - the type writer was replaced by the word processor which was replaced by the PC - the roe of typists/word processors was simply phased out because everyone has their own PC and can type & print their own documents. Welders in almost all car manufacturing were replaced with robotics is correct but the manufacturing process of cars itself changed..cars are no longer made to last or be repairable, the manufacturing is cheaper, a lot more are manufactured and while the quality has apparently increased the life span is less that it was 30 years ago because cars are no longer repaired by panel beaters, just written off when they have small bingles. Capitalism relies upon people being able to buy consumer gods and pay for items such as accommodation, healthcare etc - to achieve this people require employment that pays them enough to consume and spend money that companies can use to manufacture goods and make profits. When AI replaces people in employment that are no longer able to find jobs or work and thus no longer able to spend then it threatens the existence of those companies that use AI to increase their profits. google might use AI to create videos, target their audience etc but google also relies upon advertising from companies that need people to consume their goods.
Good comments. I'm not going to get into the weeds and interpretation of job duties. They all vary by employer. On former employees flooding a job market. That is a real problem and it boils down to each individual and what they will do and for how much. I am retired and I was a factory owner. In over 20 years of ownership I never had a lay-off: including during the pandemic. For that I got over 20 years of dealing with employee drama. That was one of the main reasons I sold the factory and retired.
Philippines has the best customer service and call centers in the world IMO. I hope there will be an option to talk to a person. Companies that want customer satisfaction should keep call centers open.
No, they dont..the best customer service and call centres tend to be those that are based and work alongside the company that the customer is enquiring about.
@@JC-zv3cvFilipinos speak good English and call centers are to weed out all the stupid questions for less money. The problem with your version of a call center is it’s expensive.
@@geoffrichardson929 So..i called my internet provider 2 weeks ago to change my location and thus service from an old address to a new address, which entailed a completely new internet service plan. I of course spoke to a customer service centre based in the Philippines. I am wondering what stupid questions you think i may have asked and what role the customer service agent had, was it to ' weed out stupid questions' or was it to retain my custom and try to upsell products? My version of a call centre isn't that it is expensive, it is the version that existed prior to call centres being outsources to India & the Philippines - you will find that the companies that used to have call centres in their countries of origin also made large profits - the reason they outsource is because they can A, make larger profits, B, subcontract thus have no responsibility for the welfare or rights of the agents selling their products and C, so they can have larger profits. I choose and chose my utilities company because their customer service centre is in my country where I have the utilities, they are familiar with issues that occur because they too live here, they get paid here, they pay taxes here and you may be surprised to know their employer still makes huge profits. I have no issue with call centres in the Philippines, their English is far better than indian call centres..but, they exist because they are cheaper and far more exploitable than local call centres. Where i live we have 8 hour days, 40 hour weeks and mandated breaks, leave, sick pay etc- the Philippines tend to work 12 hour days 6 days a week and no mandated breaks or sick leave. The corporations and CEO's make much larger profits because they exploit those less able to stand up for themselves and most consumers don't give a toss. If you can find an example of a company that has lowered its prices as a direct result of outsourcing then feel free to let me know - local call centres may be expensive but not one company has reduced it's costs as a result of outsourcing, they've simply increased their profits.
great content . at 73% of social media users that tells people that many don't have full time jobs. That should be the main concern of your government , The US tariffs and immigration is only going to make things difficult for everyone. The US is already having problems with no farm workers food is rotting in the fields. The time has come to look at other sources of trade and cooperation not wars.
With all the people being replaced by AI along with robots who’s gonna be able to afford the products and services these companies are producing when no one is working 😂
I'm more optimistic about the PH future and so AI is an opportinity for the PH and not its downfall. The greatest threat is across the WPS called the CCP who wants to take over the PH. The filipino are resourceful and will use AI to its advantage.
A.I is not a solution long term, why? Because when you displace people, you displace the human need to run economies. If you have no one working, who are you selling services to? It's diminishing returns.
Interesting video. AI will definitely kill a lot of industries in regards of jobs. It also create jobs though, and make new opportunities, but you are 100% right that the Philippines is not equipped with the technologies or resources to embrace that (yet).
AI is active right now producing RUclips videos. Bloggers need to know their competition. These AI generated videos appear as real as the one I am watching now.
lol it means you don't know how to differentiate ai generated from real. but can't blame you. i think only real content creators know the difference tho
@@Rubeauti the problem I see is that RUclips is an entertainment platform. People watching RUclips over other media. AI is learning the algarythms then producing content to attract the most viewers. One such producer has over 800 AI generated videos. Change is a constant and it's going to be difficult to keep up with the speed of AI.
Interesting topic. AI does have its pros and cons, but from my experience, Filipinos are incredibly intelligent and tech-savvy. While the government probably needs to catch up, those passionate about technology will find a way to innovate and adapt. 🇵🇭💡
😎👍🇺🇲 Well they did say the same thing about automobiles and the industrial age. The farmers were worried when the first tractor hit the scene. Typists with the first computer and ao on. We still have farmers, horses and keyboard warriors. So maybe it won't be so bad. Maybe a lot less waste. Maybe things will become faster so less waiting around for goods. Instead of preserving the food, it will arrive sooner and be healthier? Who knows how things will turn out.
I think AI will change the BPO industry, but it won't replace it. I suspect the human roles it can't replicate will be less than now but more high skilled.
agents have tools on their computer. Agents actually have hard time learning those tools and learning the "knowledge base" given to them. that knowledge base is like their bible. it's the only thing that they need to ccheck to provide solutions to customers. Put that knowledge base in an AI that receives your concern as a customer, et voila. humans make errors, most pinoys who are even 5 yrs already working in the company still have hard time getting the right solution from their tool. But the AI won't have this problem. this is what businesses like google is developing now.
I told my niece who's in the philippines. almost 2 years go about AI she laughed then .she's a coder for a big company. She is scared now .they are starting to use AI for coding . I'm sure it won't be long before she is replaced .
Unfortunately, it will hit everyone hard, IMO. Many job losses, but I believe that the new "safer" jobs will have to be in AI related repair knowledge. Very nice video BTW. thank you. God bless
That’s fine if you are well-educated in a developed country. If you are in the Philippines and lose your call center job, there aren’t many good options.
AI in the west has made people working more efficiently. Small tech teams of 8 ppl are now 4 and they work more efficiently. At least in USA where job security is less of an issue than Europe. AI models and developing AI is price wise a race to the bottom, and it's a race Europe has already profoundly lost. I think PH (and Europe) should be good at adopting AI. Ie climb the ladder of jobs. Instead of being answer phones with a pulse, AI can compensate a lack of education or perhaps more importantly mentors.
Interesting clip and topic !! Nothing to be proud of to be social media leading users !!! Rather silly nation not yet waking up to the truckloads of BS . I love the Philippines and it s people btw;-)
Do the people of the Philippines have the political will and power to engage their politicians to pass a law that will not allow AI to replace human jobs?
I don;t think so. We have many issues that needs more attention from the folks but people are too busy surviving. we don't have unity and we have low iq. we follow and vote for people who can't even read and write. we vote for the people who are famous and good dancers. 🤦🏽♀️ it's kinda disgusting how pinoys are sometimes.
I’ve been to the Philippines a few times and married a Filipino, from my experience, Filipinos do everything they can to avoid confrontation. It’s part of what makes Filipinos so great, but unfortunately, standing up for themselves means confrontation. 😢 Just raising your voice is very disrespectful let alone forcing a politician to do the right thing.
Like you said, your politician are horrible and most only want for them selves and not the country. There is other cultural issues that the young filipino's need to put an end to, one if the whole saving face culture, you can't call out someone who did you wrong and make them accountable for their actions or the bad person will sue because they did wrong, that mentality\law breeds corruption.YOU"VE DEALT WITH THIS DIRECTLY!! Education in PH is not very good, I have come to realize that there are only 2 types of pinoys, those with common sense and those without. The ones with common sense and higher IQ's need to just say no we will not do that, but instead they just go along. Sad hopefully you bought some XRP threw Gcash, it's down right now good time to buy more.
out of 100 for the smoothing of my face I use 5-10. The voice nothing. I just remove the background noise which is called noise reduction (to remove the zzzzhhhh sound and car sounds) in the software I use for editing which is davinci resolve. Try it. It's amazing.
Rubeauti, (I'm not being sarcastic or a 'HATER') where do you think Government's get their money from, most socialist do not understand this, they act as if money grows on trees! Government revenue comes from the working population also tariffs, import duties, sale tax and Value added tax or as I like to call it 'SWEAT TAX' (V.A.T or G.S.T {goods and services tax} same thing)! So as A.I. takes over so many repetitious work, the Governments raises minimum wages as the number of jobs decrease! In Canada the minimum wage is now $17.30 an hour...sounds good but companies have to raise the price of their products, whatever they are, to meet this expense (back in the late 1970's, early 1980's the then Prime Minister Pierre Trudeau tried price and wadge freeze...FAILED), even though the work force is being reduce. Canada's dollar 'is' dropping like a rock thanks to the inept polices of Justin Trudeau and his Liberal Government, so it ridiculously expensive to live in Canada. Remember every one cannot learn to code (programing), that was one of the many stupid suggestions of Joe (Manchurian Candidate) Biden in 2020, 'Unemployed people can learn to 'CODE' after he shut down the oil industry! You need the job diversity of employment so people can find their niche of bounce around when they get board of a job (bouncer 'not in a bar'). Rubeauti didn't you get your Hack (Taxi Driver) licenses....how is it going?? So, you are left with surplus of people who cannot find simple easy jobs. Social Welfare systems who have to borrow money on the open market to pay those people paying out 'BILLIONS' in interest......they (governments) could always try to solve the problem.... 'Soylent Green!!'
wala problema sa AI kasi d nila masisigawan un AI...d na rin ako napunta jolibee kasi nawala na un human interaction .... wala daw sa skul yan nasa diskarte...hahhaha
@@Rubeauti bakit nial dito dinala un call center nila...kung sigaw saigawan kami ng mga Kano na yan para kaming ewan....tska mas marami pa atang Chinese nabigyan ng trabaho sa Pinas kaysa kapwa Pinoy
not yet but AI will close call centres are easily replaced, programming is also easily replaced by AI, for starters change your constitution to give foreigners rights to own land and the right of self defence to reduce resumption of land under when you bring manufacturing to the Philippines and losing everything after a few years, really off putting in bringing technology to the Philippines
👋🏻 Das betrifft die ganze Welt. Wir schaffen uns selbst ab. Es gibt immer Menschen die die komplizierten und herausfordernden Arbeiten nicht machen wollen oder können, sie wollen ihr Leben leben und und über die Runden kommen. Die ganzen Firmen die das vorantreiben schaffen ihre eigene Kundschaft ab. Jedenfalls kommt mir das so vor, man sollte öfters mal innehalten und im größeren Maßstab denken.
Stop romanticizing it. it still doesnt change the fact that most pinoys are struggling. It's painful to think of it. I can;'t in any way romanticize it. we are so much behind of everything. we will be more behind. and that is the reality.
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I've also heard that many BPO companies have started removing their foreign employees and laying off some of their local employees because Clients (like google) are starting to replace humans with AI. I am scared for my Filipino people. Many are actually praising Pinoys being the best call center agents, I don't really know about that but I worked in a BPO company and most of us are not good in providing solution to customers, most need to be spoon fed cus it's kind of difficult to train them and most find it hard to learn the tools on their own. With the capabilities of AI nowadays, I can tell that Ai is much smarter in these tasks that call center agents do than call center agents themselves.
@@Rubeauti With the progressive development of AI, human labor will no longer be needed. The dangers of Artificial Intelligence. job loss, Deepfakes, Privacy violations, Market volatility, Uncontrollable self-aware AI. Etc...🫨
The problem is that large corporations are inhuman and prefer profits over consequences. On that note, the majority of BPO companies that operate out of the Philippines are there because large corporations found it a lot cheaper to close down local call centres/support centres in their own countries and outsourced them to the Philippines, where lower wages, lower conditions, 8 hour work days etc meant larger profits and less responsibilities for those corporations. Those corporations will naturally screw over Filipinos because they have already screwed over their own local former employers. It is of course not enough to make billions in profits when you can make more billions in profits and share those profits with less. Not for nothing did google get rid of one of it's motto's ' dont be evil' when it morphed into the monolithic monopoly of alphabet in 2015.
The only way to combat profit over humanity greedy companies is to be a consumer with knowledge and a conscience. Research the products you buy and the services you use and avoid those companies that profit out of abusing people ie: apple might make good if somewhat overpriced products but the reason they literally have more than a trillion dollars in cash reserves is because they outsource the manufacture of their products to China where the workers do 14 hour days 6 days a week and earn a pittance of what their American counterparts would earn given the opportunity.
@@JC-zv3cv everything you said is true, but we can’t stop capitalism. We can try to do better, but we’re born into this world and we’ll be gone, and this process will not stop. My hope is that it leads us into an age of abundance, but who knows. Wish I could live long enough to see it… But it was very nice how this creator left us an open ended question instead of pretending to know all the answers.
You are amazing
I disagree to a certain degree. Yes AI is here to stay, and will most likely get even better, but there will always be a need for human interaction and the Philippinos are great at customer service. Let's see what the future brings and most of all, be flexible enough to learn new skills.
6:15. This is so true. After spending the better part of a year there, I came to realize that all of the software systems that exists were highly dysfunctional, as were the human systems that supported them. There is a culture of "good enough" and "not my problem" and "we'll do it tomorrow" that is really holding PH back from excellence.
HAHAHA exactly! good observation!
I work in the automation industry. You’re right to be worried about automation, like you said, it’s a worldwide thing…and it’s also inevitable, as it’s created by the force of evolution. From a philosophical perspective, it is a new life form… it’s much bigger than anything any of us can imagine. Maybe not now, but in a few decades, we won’t even know what hit us.
true. nothing is stopping it anymore. it will be quick too
"as it’s created by the force of evolution"
You mean 'force of greed' right?
The only thing slowing it will be governments or the corporate world avoiding crashing the economies.
@@gordonb1737 No. I believe that just like organisms came before us and boot loaded our creation, we are destined to create the next form of intelligence. That evolution will move to the digital space and speed up greatly.
My parents are old and have health problems, but they can't afford a live in nurse. The developed world is getting old and we aren't having kids. Somehow the world needs to recognize how we can solve this problem.
Rubeauti - as a retired robotic teacher and writer ... I absolutely admire your awareness and coverage of this critical topic and its potential impact your people's future. I honor your intellectual pursuits and look forward to listening to you in the future. You are a rare breath of fresh air. When I get over there .... I owe you a cup of coffee. Be safe my lady. Unc T
Salamat po! :)
Social media are a time waster for "follower mindset" people who don't succeed at life and, sadly, Filipinos are the top #1 consumers of that. The whole Philippines system is not engineered for success or progress and this will cost very dearly for the poor inhabitants.
Hard truth to swallow but 100 percent agree with you. that's why I am worried.
@@Rubeauti Thank you for understanding my real feelings behind this though post. I want to marry a Filipina very much and I am deeply worried about your future. Not only because of the various recent problems (for example Chinese pushed out) but also because Philippines are so close to a future theatre of war USA vs China.
Excellent discussion Ru !!
Thank you po!
Great topic. It is as much a threat in the Philippines as it is in the US. And no, the US does not have a safety net for these people, so they face the same situation as the people in the Philippines. Unfortunately, countries that still manufacture things will be the winners as everything else can be done by AI. However, well developed countries have other options compared to the Philippines, thus it will be harder for them compared to the west. The problem is that most want to go the easy route, and that is not manufacture or build something.
Thank-you for your briliant analysis. I know you're talking about AI tragically replacing call center workers, but I still don't know what BPO means. I'm sure I'm not alone in this. I sincerely hope the Philippines finds a solution to this looming AI-caused disaster. All the best.
Do your homework, Google BPO?
I won't deal with a robot. i want to talk to a real person. I will switch companies to avoid robots. If we all do that we will protect the jobs worldwide
No you won’t. You’ll either die or be left behind at the station, looking at the AI-train disappearing and neither would do you any good!
It's funny that you think high tech jobs are safe. AI developers are teaching AI to program, debug, analyze, etc. Those jobs art NOT safe.
The Philippines needs to act now or they will be left behind. AI technology is moving way faster than any tech I have ever seen in over 50 years. Philippines needs to start now in training and adapting. I know that's going to be extremely hard for the majority as the culture is not conducive to tech startups in the Philippines. What I see happening is outside companies coming in and taking over because the Philippines just can't adapt fast enough due to cultural conditions. I already see outside companies coming in, but what happens if one guy married a Filipina, then he starts a business but in her name. But she has no clue how to run a business and doesn't understand the concepts. Therefore the AFAM husband and his company are really operating the business. And yes, the education system has to adapt and change to teach students how to do all this for themselves. If the Government doesn't mandate and fund the education needed then it will be left behind as the country is taken over by foreign investments.
Great job. I've worked aircraft maintenance for American Airlines 40 years. Always going to need mechanical, electrical, plumbing, farmers, etc. The Philippines is a rising country, not 3td world. People need to listen. Go to technical college for work only humans can perform, jobs that robots can't do.
You have nice audio.. I can't hear any background noise. What camera/mic are you using?
Thank you
I live in Manila and my American Credit card is serviced here. I have to call to make my payment, and I always call in the afternoon so that I get a Filipina CSR because they are always kind and helpful. I hope the call centers here stay in business. Also, I love your new hairstyle, very pretty!
Salamat Mark!
You are smart and forward looking. Thank you for your insights
I appreciate that!
As a guy who’s going to be living in the Philippines most of the year within the next 2 years. I find your video disturbing but true. Luckily for me I have some savings and a pension so I think I’ll be alright but I fear for the younger Filipinos that I know unfortunately I think the government (like any other government) is going to be slow to respond if for no other reason then then the problem is rather huge and governments move slowly at best. As usual it’s up to the individual to get the knowledge needed. I don’t think that is that hard but it’s going to have to be a personal thing and formal training/education will come but it will be awhile. But I think that Filipinos are up to the challenge, a lot more then the youth of other western countries. The other problem is that wages are so low in the Philippines that there will be a huge brain drain to other countries in the world.
Very big props for making this. At its core AI is just a huge averaging function, so it is best suited to common things. You are right to want to hurry up the value chain and tackle harder problems. Again this is wonderful to be concerned and be early to adapt. Also, I give you huge credit to seeing that while social media use has some obvious good, there is alot of hidden downsides. Now onto the most frustrating part -- you are right to be worried and the majority of the folks you share your concern with won't care until fixing is painful to impossible. The only thing to do is like the plane oxegen masks in the event of emergancy -- fix your mask first before helping others (you have to be good to be of any use)
Yes Joe I agree with you,.
And yes you and everyone else need to be very worried the AI in that field is already up to the task. The short sided vision of business it going to latch on to it and no job will be safe except for 'hands on" type jobs. The long game is still unknown since this is not like all the disruptive technologies of yesterday. Think of all the businesses made to support horses before cars in essence those people went from being a horse shoe to auto mechanic. There is nothing that AI is bringing as it is self supporting, it literally creates it own code once created.
True, kinda scary. I only see this in movies before. now it is here. Who wouldve thought movies will become reality lol
After traveling to the Philippines many times, the best advice I can give is to control the birth rate. There are many children born to unwed mothers. The men who got these women pregnant, and the government, are not interested in the welfare of these women with babies who end up in a life of struggling. It's cruel to say that but it's true.
The main issue PH and all Asia countries have going forward is the culture of face saving. Never wanting to risk being wrong or not knowing an answer. If a mistake is made they never want to admit it. Can't learn and improve with this thinking.
Creativity is crushed because it might be seen negatively by others. Perfect for factory line workers doing the same task over ad over. But not good for creating new businesses. Japan has struggled with this for decades. They're improving, but very slowly.
China has had some success but as soon as a company becomes powerful the gov destroys, threatens the people running the company. Keeping power in many countries is much more important than development and improving the lifestyle of the population. Cuba is a good example.
I genuinely feel bad for the Philippines because every time you look or here about there, It's always something BADDD!! The people are so nice for the most part and deserve a break and better! I don't know but I hope there can change for the best some day
Good point. A lot of BPO jobs will definitely go, unless the staff are retrained in new value-added tasks. The LLMs need to be trained and tested and that generate new jobs, but it's a menial task when you just have to click and confirm the image is, yes, a dog. You don't want to compete at that level. PH could be attractive if it turns itself into an AI development hub, combined with its cost-efficient wage level. But, every other country is also currently trying to do that, and there are plenty of people in the west who are extending their skillsets before their role is replaced by AI. The next 5 years will determine who wins long term.
AI is a Power intensive activity. PH still has Brown outs in many of it's major cities. I don't see this as a good path. PH needs investment capital, that can only come from outside the country. Until the governments and peoples view changes there, nothing will change.
I suspect that it could take some time. However, things will eventually need to change in order for the Philippines to evolve; things may need to get worse before they can become better. This wake-up call could serve to push policy-makers to support these necessary changes. Marcos has made many promises but I have yet to see much action from him that is not self-serving in some way. To be fair, I am observing from afar (and as a foreigner).
I agree, but I will give him a chance. Same boat and we really have no say. They need to figure it out on their own, but the right leadership would really help.
Right now the AI bots are useless as call center agents.
However, that hasn't stopped companies from replacing call centre humans with AI.
We waste around 3-5 minutes before one can get to a human who can answer the queries.
Companies have downgraded their services, simply because all are doing it before anything good has come.
Self checkout is annoying but all supermarkets are doing it, so there is no choice for shoppers.
Filipinos are already overqualified for the jobs they do.
Teachers working as nannies abroad, graduates working in retail and restaurants, hotel management in housekeeping etc.
Education as a solution is an obsolete idea.
AI will destroy jobs and careers, and it is already happening.
The concept that PH "put all it's eggs in one basket" with BPO is the right analogy. It implies PH had the option to create many industries. BPO was perfect for PH so that's what happened.
The AI door swings both ways. Yes it will eliminate repetitive jobs like call centers, but AI also creates jobs to train AI. Not as many jobs however. Someone has to sit at a computer, be shown a image so a human can spot a cat or whatever in the image and click on it so the AI can learn. What we call AI today is not intelligent. Originally, decades ago, AI meant actual thinking similar to how humans think. Human brains really are just pattern matching machines. We call that thinking.
The AI today is pattern matching but not the level we'd call thinking. It has no idea what a cat is but if 1000 humans each point to a cat in 500,000 images each the AI learns to parrot whatever the humans did.
So that's a lot of hours of work to get a useful AI. This has to be done for every area. One AI for how to use an Apple laptop and a different AI for an Acer laptop. DeepSeek AI has apparently figured out a faster way to train AI, so maybe training jobs go away.
you train AI or people, why waste your time on people
I always enjoy your content. This a is a serious concern. Smart of you to recognize that AI can be a huge problem. I wish you the best. I will do my part to support your country
You are correct, AI is hitting hard. At the end of 2024, Google said AI is already doing 30% of all coding, I think other companies are following suit. AI has shown it can see cancers with greater accuracy on images than experienced radiologists. About 10 yrs ago maybe RUclipsr CPG Grey put out video "Humans Need Not Apply", I was surprised it has taken this long, but its only going to accelerate from here. American jobs have been sen overseas for decades because it was cheaper. But, AI is always going to be cheaper than humans. Its going to be disruptive worldwide. One of the best things to try to do is start using AI, get familiar with it, you may be the only human managing robots in a large company store, etc. It doesn't have to be all bad though, it depends how Governments, companies, societies handle it. It could be the AI "work" is taxed and everyone gets a Universal Basic Income (UBI) and people are allowed to pursue interests not because that is how they will make a living, but for personal enrichment.
As Stephen Hawking said 'once AI learns how to design itself that's it'! If that's the case we're all living back in the forests and keeping out of sight!
Good job....in this video I was so informed..and i didn't feel like it was so personal to you and your choices..thanks for so much insight..excellent work
INTERESTING TOPIC! 🤔
H3ll9 from T3das in the US. I just discovered your channel and I am very impressed!! Your Engl8sh is very good, and you are quite eloloquent in your subject matter is rema4kable. Good luck with your channel, and hopefully the Phillipines can overcome the challenge(s) ahead
good luck for 100K subs!!!
OK this is off topic, but I can't figure out how you get your audio so consistent from clip to clip, though your video is from all over. Also I don't see your mic. This seems like a technical feat. How do you do it?
AI will end the call centers I the Philippines which will greatly hurt them
That's a great topic. Keep them coming . Keep up the good and be blessed
It's going to continue to do the same thing that automation has been doing, which is giving an increasingly smaller handful of people better jobs while everyone else receives worse jobs (decreasing pay, benefits, security, etc). Many people will just get left behind.
I have been "playing around" with a couple of different free AI tools and I can say they have a way to go before they start replacing people in mass. They have a problem looking beyond 'first level" internet query garbage and struggled to even compile a simple list. Numbers and dates seem to be a particular problem. When I corrected them, they apologized and "corrected the answer often getting it wrong again. I did the same several times over a week and it never got better, so much for learning by mistakes. I don't know but this might be just the free versions. Having said all this, I wouldn't buy any big-ticket items if I were employed in a call center because I doubt if it will take long for AI to catch up... maybe 1-3 years? I don't have any great answers Ru but, I understand your fear.
Idk but chatgpt and gemini are crazy. They can do a construction estimate of my house lol they can also tell where you are exactly just by a picture of a building near you home. I am trying to develop an app using chatgpt and it's crazy!
AI is the fastest growing technology in human history. We're seeing insane progress on a weekly basis, let alone monthly and yearly. By the end of the decade the world is going to be utterly transformed. People should not be sleeping on this issue.
Nice editing job !
I don't think the Philippians currently, doesn't have the infrastructure to made the jump to A.I. anytime soon. But, your correct. A.I.is coming for your jobs. Your hair highlights are very nice also
We are behind everything tho so if other developed countries are not shifting yet then expect Ph to be like 20 yrs behind that. hehe Thank you Helix!
I have spoken to several Filipino call centers. I have found the people articulate and having empathy. It will be a shame to lose the human touch. All my expectations were met Get rid of AI not people.
true. it's sad. but businesses are greedy. we need to prepare
I agree we have our own obligarts running our country into the ground.Sad
AI is coming hard and fast, spreading awareness as best you can to prepare people mentally might be the best thing you can do at the moment. From what I’ve witnessed the Filipino people are very resourceful and will figure something out to get by. 🙏🙏🙏
Please take responsibility for your own education. Don't believe that your government can adopt before it's too late.
Philippines is 50 years behind on everything and the people don't like to changes
Sadly, the idea of Saving Face is more important then doing the right thing. Taking reasonability and learning from mistake. No, better to hide mistakes, and save face. Many also will sabotage the success of others! The culture must change. Also, need to learn how to lead without pride! This is the hard truth they don't want to hear. They think we are telling them what to do! Well, we are for their own good, but they don't see that. I don't see how the cycle of poverty will be broken until they change how they see the world.
Being #1 on social media usage is not something to be proud of or brag about.
The countries at the top of the list are mostly countries lagging behind the rest of the world
brag or mock? really I was actually mocking it but why you guys take it as I am proud of it? lol I am disgusted that we are number socmed users. show how low iq we are
@@Rubeauti I agree. I feel the same about my country.
Social media can be good like your channel where you discuss topics intelligently but most people are drawn to short form silliness and never develop any attention span beyond a headline
Thanks for making this video
Watch it po! 😊 it's interesting.
@@Rubeauti Very timely, thank you. I support a family in Cambodia but am concerned about future employment for the college students. I think accountants will be replaced by AI. Any suggestions? BTW... your hairstyle is very becoming!
True. Those kinds of jobs will be number one to be replaced by AI.. many other jobs too
@@Rubeauti
Great Video
What was the outcome of that land purchase u were involved in ?
Did u ever get a resolution of the problems ?
Automated call-centers will likely have a huge impact i fear. But not just out-sourced fields that employ in the Philippines. Likely high impact on OFWs around the world also. The changes will effect the whole world, but likely heavily countries that depend on citizens working abroad and fields outsourced from other countries.
This is a very well done video... I'm very impressed with your knowledge... I just subscribed
I like the hair highlight and the brains
me too :D
@@Rubeauti Agreed, obviously you're beautiful, but your intellect is a beauty that will never fade.
Hello young lady ❤❤
except i am not young anymore lol
Depends of the perspective…😂
Allow majority owned Foreign companies to invest in the Philippines. Most companies would love to hire Educated inexpensive workers. No, you allow your best people to leave the country to work and send money home. No one cares if you have a tax free zone, if they can't own and control the company they make!
The real estate market crash is only in the capital city and not the whole country. Also, it's only short-lived, we are not looking at it at a long term perspective.
Honey child, u have grown to be so sophisticated! Hardly recognize u anymore.
Receptionists were replaced by voicemail. Clerk typists were replaced by word processors. Welders in almost all car manufacturing were replaced with robotics. "Does you wants fries wit dat?" workers in the U.S. are being replaced with self serv order entry kiosks. What to do? If your job is simple and or you have hundreds or even thousands of fellow workers doing the same thing your job is on the line. Find anything that cannot currently be done by AI or robots.
true. but easier said than done. sigh
yes but now to find the 'currently cannot be done by AI or robots' jobs you'll have millions of newly laid off people all competing for the same limited amount of jobs. and that low amount/high demand gap is only going to get worse and worse as the more jobs are taken by AI & automation.
now i will agree this is not a current problem but it will within 50'ish years be a worldwide massive problem. i think it could even get to a breaking point where most of the worlds gov could be overthrown by the masses revolting because of course all gov will side with their billion dollar business buddies. so the people will see both big business and gov as the cause/problem.
"Receptionists were replaced by voicemail" - Not quite, receptionists still exist and tend to be located in fronts of most offices in the reception area. voicemail replaced answering machines.
"Clerk typists were replaced by word processors" - the type writer was replaced by the word processor which was replaced by the PC - the roe of typists/word processors was simply phased out because everyone has their own PC and can type & print their own documents.
Welders in almost all car manufacturing were replaced with robotics is correct but the manufacturing process of cars itself changed..cars are no longer made to last or be repairable, the manufacturing is cheaper, a lot more are manufactured and while the quality has apparently increased the life span is less that it was 30 years ago because cars are no longer repaired by panel beaters, just written off when they have small bingles.
Capitalism relies upon people being able to buy consumer gods and pay for items such as accommodation, healthcare etc - to achieve this people require employment that pays them enough to consume and spend money that companies can use to manufacture goods and make profits. When AI replaces people in employment that are no longer able to find jobs or work and thus no longer able to spend then it threatens the existence of those companies that use AI to increase their profits. google might use AI to create videos, target their audience etc but google also relies upon advertising from companies that need people to consume their goods.
Good comments. I'm not going to get into the weeds and interpretation of job duties. They all vary by employer. On former employees flooding a job market. That is a real problem and it boils down to each individual and what they will do and for how much. I am retired and I was a factory owner. In over 20 years of ownership I never had a lay-off: including during the pandemic. For that I got over 20 years of dealing with employee drama. That was one of the main reasons I sold the factory and retired.
Perhaps ….. but the Philippines will survive and get through it ….. for sure .
Philippines has the best customer service and call centers in the world IMO. I hope there will be an option to talk to a person. Companies that want customer satisfaction should keep call centers open.
No, they dont..the best customer service and call centres tend to be those that are based and work alongside the company that the customer is enquiring about.
@@JC-zv3cvFilipinos speak good English and call centers are to weed out all the stupid questions for less money. The problem with your version of a call center is it’s expensive.
AI can do better customer service than a Filipina.
@@geoffrichardson929 So..i called my internet provider 2 weeks ago to change my location and thus service from an old address to a new address, which entailed a completely new internet service plan. I of course spoke to a customer service centre based in the Philippines. I am wondering what stupid questions you think i may have asked and what role the customer service agent had, was it to ' weed out stupid questions' or was it to retain my custom and try to upsell products?
My version of a call centre isn't that it is expensive, it is the version that existed prior to call centres being outsources to India & the Philippines - you will find that the companies that used to have call centres in their countries of origin also made large profits - the reason they outsource is because they can A, make larger profits, B, subcontract thus have no responsibility for the welfare or rights of the agents selling their products and C, so they can have larger profits.
I choose and chose my utilities company because their customer service centre is in my country where I have the utilities, they are familiar with issues that occur because they too live here, they get paid here, they pay taxes here and you may be surprised to know their employer still makes huge profits.
I have no issue with call centres in the Philippines, their English is far better than indian call centres..but, they exist because they are cheaper and far more exploitable than local call centres. Where i live we have 8 hour days, 40 hour weeks and mandated breaks, leave, sick pay etc- the Philippines tend to work 12 hour days 6 days a week and no mandated breaks or sick leave. The corporations and CEO's make much larger profits because they exploit those less able to stand up for themselves and most consumers don't give a toss. If you can find an example of a company that has lowered its prices as a direct result of outsourcing then feel free to let me know - local call centres may be expensive but not one company has reduced it's costs as a result of outsourcing, they've simply increased their profits.
great content . at 73% of social media users that tells people that many don't have full time jobs. That should be the main concern of your government , The US tariffs and immigration is only going to make things difficult for everyone. The US is already having problems with no farm workers food is rotting in the fields. The time has come to look at other sources of trade and cooperation not wars.
With all the people being replaced by AI along with robots who’s gonna be able to afford the products and services these companies are producing when no one is working 😂
I'm more optimistic about the PH future and so AI is an opportinity for the PH and not its downfall. The greatest threat is across the WPS called the CCP who wants to take over the PH. The filipino are resourceful and will use AI to its advantage.
A.I is not a solution long term, why? Because when you displace people, you displace the human need to run economies. If you have no one working, who are you selling services to? It's diminishing returns.
Interesting video. AI will definitely kill a lot of industries in regards of jobs. It also create jobs though, and make new opportunities, but you are 100% right that the Philippines is not equipped with the technologies or resources to embrace that (yet).
Huge effects coming from what’s going on US now. I feel for Filipinos and what’s coming. That would be fruitful for you to give a heads up.
AI = Artificial Incompetence. Plus, someone has to evaluate AIs results. W/o competence AI can't survive. But AI is tempting business.
AI is active right now producing RUclips videos. Bloggers need to know their competition. These AI generated videos appear as real as the one I am watching now.
lol it means you don't know how to differentiate ai generated from real. but can't blame you. i think only real content creators know the difference tho
@@Rubeauti the problem I see is that RUclips is an entertainment platform. People watching RUclips over other media. AI is learning the algarythms then producing content to attract the most viewers. One such producer has over 800 AI generated videos. Change is a constant and it's going to be difficult to keep up with the speed of AI.
Interesting topic. AI does have its pros and cons, but from my experience, Filipinos are incredibly intelligent and tech-savvy. While the government probably needs to catch up, those passionate about technology will find a way to innovate and adapt. 🇵🇭💡
😎👍🇺🇲
Well they did say the same thing about automobiles and the industrial age.
The farmers were worried when the first tractor hit the scene.
Typists with the first computer and ao on.
We still have farmers, horses and keyboard warriors.
So maybe it won't be so bad.
Maybe a lot less waste. Maybe things will become faster so less waiting around for goods.
Instead of preserving the food, it will arrive sooner and be healthier? Who knows how things will turn out.
thats the same problem that hits the rich contrys my contry do also start slowly to lose jobs to AI
Lets hope not.
I think AI will change the BPO industry, but it won't replace it. I suspect the human roles it can't replicate will be less than now but more high skilled.
agents have tools on their computer. Agents actually have hard time learning those tools and learning the "knowledge base" given to them. that knowledge base is like their bible. it's the only thing that they need to ccheck to provide solutions to customers. Put that knowledge base in an AI that receives your concern as a customer, et voila. humans make errors, most pinoys who are even 5 yrs already working in the company still have hard time getting the right solution from their tool. But the AI won't have this problem. this is what businesses like google is developing now.
first, I think AI will fade away in a couple years and people will be tired of artificial. They want a real human being to interact with.
I told my niece who's in the philippines. almost 2 years go about AI she laughed then .she's a coder for a big company. She is scared now .they are starting to use AI for coding . I'm sure it won't be long before she is replaced .
Unfortunately, it will hit everyone hard, IMO. Many job losses, but I believe that the new "safer" jobs will have to be in AI related repair knowledge. Very nice video BTW. thank you. God bless
I agree 100%
Just like robotics, this will free up people to do more important things.
But I think in the Ph there is nothing more important than having a job
That’s fine if you are well-educated in a developed country. If you are in the Philippines and lose your call center job, there aren’t many good options.
Thanks for a new good video. 😊
Move back to BGC and leaving Siquijor?
yep
AI in the west has made people working more efficiently. Small tech teams of 8 ppl are now 4 and they work more efficiently. At least in USA where job security is less of an issue than Europe.
AI models and developing AI is price wise a race to the bottom, and it's a race Europe has already profoundly lost.
I think PH (and Europe) should be good at adopting AI. Ie climb the ladder of jobs. Instead of being answer phones with a pulse, AI can compensate a lack of education or perhaps more importantly mentors.
AI will displace BPO workers within 1-2 years. I am not optimistic about any kind of coordinated upskilling of the population. It’s very sad.
Interesting clip and topic !! Nothing to be proud of to be social media leading users !!! Rather silly nation not yet waking up to the truckloads of BS . I love the Philippines and it s people btw;-)
Business Process Outsourcing - many are call centers.
Do the people of the Philippines have the political will and power to engage their politicians to pass a law that will not allow AI to replace human jobs?
I don;t think so. We have many issues that needs more attention from the folks but people are too busy surviving. we don't have unity and we have low iq. we follow and vote for people who can't even read and write. we vote for the people who are famous and good dancers. 🤦🏽♀️ it's kinda disgusting how pinoys are sometimes.
I’ve been to the Philippines a few times and married a Filipino, from my experience, Filipinos do everything they can to avoid confrontation. It’s part of what makes Filipinos so great, but unfortunately, standing up for themselves means confrontation. 😢
Just raising your voice is very disrespectful let alone forcing a politician to do the right thing.
Super information, great knowledge of subject.
Is her hair going super fast or are these hair extensions?
Like you said, your politician are horrible and most only want for them selves and not the country. There is other cultural issues that the young filipino's need to put an end to, one if the whole saving face culture, you can't call out someone who did you wrong and make them accountable for their actions or the bad person will sue because they did wrong, that mentality\law breeds corruption.YOU"VE DEALT WITH THIS DIRECTLY!! Education in PH is not very good, I have come to realize that there are only 2 types of pinoys, those with common sense and those without. The ones with common sense and higher IQ's need to just say no we will not do that, but instead they just go along. Sad hopefully you bought some XRP threw Gcash, it's down right now good time to buy more.
That is true tho! You call out someone, they will think you're rude. That's actually a nice topic!
Threat,since no training is available
Look at this girl wow!!!
Gorgeous simply gorgeous!!!!
Always I wonder how much U use AI especially with Your voice and looks
out of 100 for the smoothing of my face I use 5-10. The voice nothing. I just remove the background noise which is called noise reduction (to remove the zzzzhhhh sound and car sounds) in the software I use for editing which is davinci resolve. Try it. It's amazing.
Rubeauti, (I'm not being sarcastic or a 'HATER') where do you think Government's get their money from, most socialist do not understand this, they act as if money grows on trees!
Government revenue comes from the working population also tariffs, import duties, sale tax and Value added tax or as I like to call it 'SWEAT TAX' (V.A.T or G.S.T {goods and services tax} same thing)! So as A.I. takes over so many repetitious work, the Governments raises minimum wages as the number of jobs decrease! In Canada the minimum wage is now $17.30 an hour...sounds good but companies have to raise the price of their products, whatever they are, to meet this expense (back in the late 1970's, early 1980's the then Prime Minister Pierre Trudeau tried price and wadge freeze...FAILED), even though the work force is being reduce. Canada's dollar 'is' dropping like a rock thanks to the inept polices of Justin Trudeau and his Liberal Government, so it ridiculously expensive to live in Canada.
Remember every one cannot learn to code (programing), that was one of the many stupid suggestions of Joe (Manchurian Candidate) Biden in 2020, 'Unemployed people can learn to 'CODE' after he shut down the oil industry! You need the job diversity of employment so people can find their niche of bounce around when they get board of a job (bouncer 'not in a bar'). Rubeauti didn't you get your Hack (Taxi Driver) licenses....how is it going??
So, you are left with surplus of people who cannot find simple easy jobs. Social Welfare systems who have to borrow money on the open market to pay those people paying out 'BILLIONS' in interest......they (governments) could always try to solve the problem.... 'Soylent Green!!'
Its going to hurt alot of people that are working. Ai is going take over .I.m not like it
❤❤ content ty
Good video Rubeauti. Maybe you can start making the humanoid robots that will also replace workers 🤖
hahaha I'd love to! but I am not smart in tech XD
wala problema sa AI kasi d nila masisigawan un AI...d na rin ako napunta jolibee kasi nawala na un human interaction .... wala daw sa skul yan nasa diskarte...hahhaha
low iq daw tayo. d daw tayo makakahabol d daw kaya ng utak natin hahaha
@@Rubeauti bakit nial dito dinala un call center nila...kung sigaw saigawan kami ng mga Kano na yan para kaming ewan....tska mas marami pa atang Chinese nabigyan ng trabaho sa Pinas kaysa kapwa Pinoy
AI will take years to evolve
Time flies so fast and the development of ai is so fast. super fast.
Listen you are beautiful. Let’s get married
No education system can compete with AI....sad!
not yet but AI will close call centres are easily replaced, programming is also easily replaced by AI, for starters change your constitution to give foreigners rights to own land and the right of self defence to reduce resumption of land under when you bring manufacturing to the Philippines and losing everything after a few years, really off putting in bringing technology to the Philippines
👋🏻 Das betrifft die ganze Welt. Wir schaffen uns selbst ab. Es gibt immer Menschen die die komplizierten und herausfordernden Arbeiten nicht machen wollen oder können, sie wollen ihr Leben leben und und über die Runden kommen. Die ganzen Firmen die das vorantreiben schaffen ihre eigene Kundschaft ab. Jedenfalls kommt mir das so vor, man sollte öfters mal innehalten und im größeren Maßstab denken.
K.I.T.T. in the sitcom Knight Rider with David Hasselhoff was A.I.
Depended too much on America's economy without diversifying
and empty office space
another crash. omg it's like a domino effect
Self thinking computer is a problem....
Hello my beautiful friend. ❤
What proof have you of this? I think you are dreaming. The Philippines are more resilient than you think. Kiwi. I love the Philippines
Stop romanticizing it. it still doesnt change the fact that most pinoys are struggling. It's painful to think of it. I can;'t in any way romanticize it. we are so much behind of everything. we will be more behind. and that is the reality.
I avoid self check out. Hate it. Until they pay me to do it and give me a Christmas party they better have humans