'Carvana needs to be stopped:' Denver man says online car retailer sold him stolen, damaged vehicle
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- Опубликовано: 26 сен 2024
- A Denver man says Carvana, an online used car retailer, sold him a stolen car with serious damage that he only later discovered.
They delivered a car with non working headlights to me, then wanted me to spend hours and days getting it fixed. Sent it back in less than 24 hours. They are complete frauds. Stay away.
If you have one bad experience at a fast food restaurant, do you put down the entire franchise, too? Lmfao you're such a derp.
I bought a Toyota Corolla from Carvana that had a clean Carfax report, but had been in an accident, and repaired. They took it back, but that still didn't change the fact that it should have not passed inspection to begin with.
Beware of Carfax too. I watched a totalled car get repair and sold as minor damage for 3k off the sticker($47,000 after it was rebuilt) . The car got a new frame because one side was bent.
@@invalidusername_5101 carfax ain’t got nothing to do with it. Many people fix the issues themselves other than reporting it or calling insurance. Hence why they most the times won’t populate on carfax.
@@sergiorodriguez3588 dumbass you just disagreed with me then proved my point in your last sentence
A contract that doesn't allow a customer to sue for damages is discriminatory, which makes it an illegal contract.
Not if both parties agree.
@@matt89108 why are you on all the carvana videos🤔
It call mediation, some work places has it to. People got to step up their schooling. 😆🤣😂
Don't medical, Rental, and employment contracts says the same thing u cant sue.
@@trashbun2 Yes, but can also be excluded through negotiations if both parties agree.
Oh my God, we’re living in a crazy time. You get scared to do anything! Buying a car, buying a house, taking your car to a mechanic…whatever you do you feel betrayal.
Not scared, just hyper aware people are trying to skin you at every turn.
why i do everything myself
And the grocery store..
Exactly. In the past decade I have found myself just not buying much at all because I always feel taken advantage of. I have money; I just don't spend it; the effort to do so is just too great. You go to a store and you're on your own, no help, no explanations; it's all do it yourself. The worst is hiring help. As I age I can no longer do things I used to do so I have to hire someone to do them. That's worse than buying stuff; it never works out and you have to pay whatever they say because they are the only one around who can do whatever it is needs doing. I feel helpless. By the time I die I will have quite an inheritance to pass on instead of making corporations rich by buying stuff. We should all boycott unnecessary spending to fight back.
Absolutely and that is why I had to learn to do it myself. Been much better ever since. But the difficulty is all those suckers that don't know the difference. They alone keep the shit afloat when it truly should sink
I don’t understand how this isn’t a criminal case. Carvanna sold a stolen car. That’s illegal. It’s a felony.
It’s almost like buying a car unseen from a vending machine is a bad idea. Who knew
Carvana DOES NOT inspect cars !! On my TEST DRIVE my Audi a6 with 43k miles flashed low oil pressure light came after 3 blocks then the tire pressure light came on in less than a mile.
Bruh 💀
They offered me $20k for my 2018 civic sight unseen. I would never purchase from them since they don’t even inspect cars prior to selling them or even purchasing
When they said Hertz I knew it was a screw job
I purchased a 2016 Nissan Frontier from Carvana. A seemingly minor warranty repair estimate revealed prior, poor frame welds, a replacement hood, bumper, radiator, and core support. I returned the vehicle and reported the damage with photos. I contacted Carvana numerous times. Each time there were responses of "I'm sorry, we will look into it, we will open a case", but at the end of the day it was resold as "reported accident-free".
And it's a Hertz rental car. What a surprise.
why would you buy a car unseen from a vending machine
😂😂😂
Hertz and Carvana?? Two very large companies clearly not hitting homeruns with operations and customer service recently.
They need to be SHUT DOWN COMPLETELY 😡
So if they sold him a stolen car why is it the company hasn’t been closed for investigation instead they are more concerned about the damages on the car. Media what your problem?
Because Carvana bribes their way out of trouble.
Carvana has been doing this for years.
A lot of the time you don’t know it’s still until it’s already sold and you got a transfer the title and then have issues
STICK. WITH. ESTABLISHED. DEALERS. PERIOD.
They are even worst scumbags.
My cousin just had a Jeep Cherokee delivered to her with the engine knocking in Walnut, MS. Making all kinds of crazy noises. No resolution for it yet. They also provided a TN drive out tag, which from my understanding may be a felony since it was delivered to MS.
I take it your cousin either bought an as-is, or waited too long for the exchange.
@@matt89108 she didn’t trade anything and paid cash so made it a little more complicated. She stopped payment on the check at the bank and they came back and picked up the Jeep a couple of days later. It was a big ordeal, but she is happy she wasn’t stuck with a ticking engine.
@@snpankey This wasn't Carvana.
@@matt89108 yes it was. I was there when they delivered it on a Carvana truck.
@@snpankey The lifters weren't making noise when they delivered the SUV?
carvana's contract doesn't allow customers to sue for damages??? thats a big 🚩
Do some research on contract law concerning disputes to be settled through mediation / arbitration. If you don't like the terms, no one is forcing you to sign.
They dont allow you to sue. DANGER WILL ROBINSON!! DANGER!!
good job robot
"That does not compute" for some.
We bought a car from them June 2021 and we are still waiting for registration plates.The keep sending us plates from different states.
Sketchy a.f.
Even with bad credit and no money down, they still sold me a car that’s how corrupt this company is
I sold my camaro to carvana. I took great care of my car. I never drove it from November to May. I washed and waxed it. I drove it to the park 1/2 mile away on Sundays. It still had protective plastic on the seats from the manufacturer. It had 8000 miles. I owned it 8 years. They said well be there to pick it up . They paid me 800. Less than I paid in 2015. I was sooo happy. Great experience for me. And whoever gets a bumblebee camaro in great shape with no miles , that's my car!! You got the deal of a lifetime! !
Time to close them down with a class action law suit
Buying a car online. What could go wrong?
Yessir 😂
"Stop selling junk cars" 🤣🤣
I got a car from carvana to a couple years ago in 2019 and I noticed it had a lot of dusting sand and the engine and on the inside of the door and back of the trunk. I thought I just could clean it up myself but the stuff will not go away and I wondered how they stored the vehicle. It was a cranberry colored 2014 Buick LaCrosse. Within the first week of me having it I had to take it in to get the brakes looked at because of throttling when I drove it. When I took it to get the brakes inspected the auto mechanic called carvana himself and said "do you guys do any type of inspections on these vehicles because the brakes have issues". Carvana did ended up paying for the brakes because I stayed in contact with them. I kept the car for a few years and now it's gone.
Car might have been in a flood. Sand shouldn't really be in those places unless if the vehicle has been in water
LOL, dust from like an auto body collision shop?
I don't understand why the DA has not gone after them or the BBB. They need to be shut down. Why the news has not aired this on every channel to alert the people. I have to learn it on YT.
The DA & BBB get greased under the table, they are paid big money to look the other way 👀
A stupid concept all the way. Too lazy, or self-important, to purchase a car 'old school' way.
That's why lazy people use it lol. I knew they where such a scam lol
There is no such thing in ANY state as signing away your right to Sue!!!
did you not see the video?
You would not believe me if I told you that 1 of the ads before the video started was a CarVana ad.
A lawsuit should be file against Carvama!
What do you expect from something thought up by kids who feel they don't have to go by the adult rules and responsibilities.
From my heart to your fingers 🙌
It's ironic I had to watch a Carvanna commercial before watching this video.
I got one after the video.
I have a basic set of rules I always follow. Rule number 3.8.5 states, "If possible, NEVER trade or engage with any company that's ALWAYS in the news". Nothing good will ever come of it. I've followed that advice my entire life and I've rarely had any major problems with any company.
Serves you right buying a car without being able to look at it 😂😂
You do understand how the buying process works? What you wrote seems to me that you have no clue.
@@matt89108 Not only is she clueless but mad she has bad credit and can't order a car online like a responsible person. 😂😂😂😂😂
Only bo zos will buy from a company that make millions selling used card from vending machine.
@@aztekempire Me and millions of others have happily and flawlessly brought their car from Carvana. But did we make the news? No. I'm enjoying my 2016 Lexus LS 460. Can you say the same bozo the clown?
Who on earth would buy a vehicle from these known scammers?
I'm a mechanic who has had to fix some of these cars after customers bought them, and I can confirm, many of the carvana cars are junk. Everything from 40k mile rust buckets to poorly painted wheels with overspray on the brembo calipers to leaky axles at 30k miles on a fusion. Think twice, and don't waste you money on carvana.
I like how I clicked on this video. And what plays first. A Carvana ad
Anyone who buys a used car without a mechanical inspection from a known and trusted mechanic - that wasn't paid by the seller - needs his or her head examined.
Tha fact that there are people out there still buying from Carvana, just tells me how stupid society really is in making life decisions
literally got fired for bringing too much attention to a customer's issue where a customer was told when her contract was getting rebuild after title issues and it took 5+ months of dealing with her contract being rebuilt, several reps told her she will have the delayed months of rebuild( mind you she couldn't make payments while system showed no purchase or contract) she was told we will cover those payments. Until bridgecrest( the financing ) started threatening to tow due to lack of payments. very VERY long story short and many arguments with management later I was finally successful at getting carvana yo honor their word to her. No where in training do they tell u to warn customer's to continue to make payments or put those payments in savings because they will be charged one lump sum. This woman had just lost her daughter, husband went blind and dealing with bs reps who didn't care and she was ready to sue... until she got me. We were told to treat customer's as if they are our mother...( the unspoken fine print to this "company principal" unless it doesn't benefit carvana. Principles only apply when it makes carvana $$) after the light and questioning the system I was then plotted against and 30 days later fired after I was sent home due to child needing covod test. They then refused unemployment claiming I knew I broke the rules. The owner has earned himself the title of WORLDS BEST SCAMMER.
Plus THEY DO NOT EVER INSPECT THE VEHICLES DESPITE WHAT THEY CLAIM. 95% OF THEIR VEHICLES ARE LEMONS!!!!
This is the reason I don't buy used autos.
Even with an inspection you just don't know what you're getting.
You got my vote if it’s in the budget but a new one & get a factory warranty
This is why americans waste so much money on cars. I bought ` new car and the rest were used. Let someone else take the depreciation. I work on my own car so i can spot a crappy one.
Amazing there is a Carvana ad with this video. LOL.
Crooked needs to be locked up and pay that man all his money back
BBB complaints mean nothing, especially if a company pays them.
They will keep doing shady shit like that until someone goes to prison (yeah right). If a normal person sold a totaled stolen car, youd go to jail. If a corporation does it, they get a slap on the hand at best. Corporations will always maximize profits at all costs and they need to be regulated and taxed.
Exactly
. They already are regulated and taxed.
In the last 200 years no corporation has ever "payed" a single penny in taxes. The customer aways pays it.
Not allowed to sue crooked companies 😂😂😂
They don’t even inspect the cars before buying, that’s why I would never use them
Thought this was about selling stolen cars? Was more focused on hidden damage.
But the people said they would rather buy online than deal with a professional salesperson. There you go keep on keeping on pipe dreams folks. Stay local buy local don't be a sucka!
First mistake, buying from Carvana. Second mistake, buying exact same GM model
I’ve purchased 3-4 cars from Carvana and they always took care of any problems I had with cars that I bought, including undisclosed damage to BMW I recently bought. They paid for repair with no questions asked. Today I bought a car from local dealer and the tricks and deceptive practices the dealer played to try to rip me off were constant and egregious. It’s not Carvana, it’s the auto sales industry as a whole.
Nice try Carvana PR.
@@mm345-0 lol ..
I don't believe you, but you could be one of the few lucky ones..
@@jasonallen3678 thanks for taking time out of your day to call me a liar. It’s true and 100% factual. And I don’t work for Carvana. And maybe I’m one of lucky ones.
Carvana’s Novi, MI dealership is temporarily shut down because they kept selling cars without proper titles and title paperwork. Then they got pissed and said the state is hurting their business because they are doing everything correctly. The state said “we have proof you don’t. Want to provide the proof that you do?” To which Carvana replied by doing nothing.
If someone stole that car In Memphis it was more than likely issued in a homicide
This Company just gets Worse rotten to the Core !!!
That’s what it’s important for people to do their jobs right. It hurts people in the long run .
Yup.
They also hire just out of high school kids. One I worked with did inspections on cars and he had no prior automotive experience
@@slidewayzproductions9546 yea these kids these days don’t know hard work and value of money. It’s all about phones. We’ll my thing is you have phone at school look up the answer Lmao look up how to fix a car lmao
Bought. a car from Carvana , Currently starting a lawsuit over Slander of Title and Illegal Loan Paperwork. Also the car has serious engine problems only 2 months after purchasing it. Their "inspection" never happens on any vehicle they sell, even though they advertise that the inspection happens to every vehicle they sell.
Watch out for flooded vehicles from Florida…
Should be pretty simple case for an attorney, They come with a warranty of title, they can't sell you a vehicle they don't have good title for.
Sure they have a 150 point inspection. They never said they’d actually fix anything they found in the inspection!
Who buys a car from a vending machine? Crazy!!! Maybe I'm an old geezer boomer but I need to smell the car, kick the tires of the car,
listen to the radio of the car, pop the hood (as if I know what I'm looking at), pop the trunk of the car, and the list goes on and on and
on. What has our society become? I'll tell you what it has become- LAZY!!!!!!!!!!
I see so many of these videos on RUclips, horror stories about carvana
have you done your research on hertz? the car probably wasn't even stolen. hertz has been falsely reporting stolen cars because of a clerical error for decades.
Its called a test drive.
I'm glad my car got delayed and i cancelled the order and went to CarMax 😜😜😭🤣
Jesus, what is happening? As soon as we finish with rump, guess who we're going after next!
carvana needs a go out of business
Middle America wants an easy car buying experience! LOL!!!
Why do people trust the sellers inspection?
Get your own even if you can’t do it before purchase
He got the same car and now he has a parts car. I like his style and professionalism.
win win
yall missing the fact he had to pay for both cars!
These are the same kind of cars AutoNation sells.
I just got a carvana ad at the beginning of this video
Arbitration rules dont apply if the law was broken during the sale.
Doesn't Carvana offer a 100% money-back guarantee. So return the car??
This is why you buy from dealers
Anyone else have a Carvana Ad play during the video? 🤣
After all the problems and national headlines on this, who in their right mind would buy anything from this crimminal organization?
"Don't buy a new car, buy a used rental car instead"
Be aware, Carvana recently bought the nation wide auto auction company Adesa .
Bought two cars from them...0 problems. Ill continue to buy from them.
CLOSE THEM
They sold me a car with three different color paint but of course it had never been reported
Bought a Carvana car and it was leaking power steering fluid all over. They scraped it and damaged it when unloading the car off the truck. Then they had to make good on their warranty they give with every car when the steering rack went out and cost 2500 dollars.
why do people keep buying from this company?
Can’t sure them just like Medical 😡
All because people are too lazy to get off their phones/computer to do the real leg work and go buy a vehicle. There was a time when you went to various car lots and looked or as you were out and about,looked around at items. Last 4 I've bought came from the same dealer,not off a phone/computer
Lol caravana ad before this video
Why am I hearing all this walmart talk when I am retiring
this video is about carvana
So sad 😢 what That kills me😢 Go to jail
That’s against the law! Carvana needs to be stopped
OVERPRICED GARBAGE
That thing is garbage even 100% brand new.
this company is a mess 😂😂
Listen to Scotty Kilmer for all you car information
You can literally just return it within 7 DAYS. with a full refund. I don't see why people cry about the service.
I don't see why anybody would risk buying from Carvana after seeing these videos.
@@lql1094 because it's a rare incident? People die on roller coasters. Roller coasters bad mkay
Did you watch the video? The car was stolen!
@@ct5951 Was the guy who purchased charged for theft? What's the huge deal? These things happen all the time. Do you think carvana stole it? 🤣🤣🤣
@@ARDG89 they sold him a stolen car and your like what’s the big deal? Like he should just bend over and take it up the pooper. you sound like a democrat that makes excuses for the high gas prices right now.
If you buy a car sight unseen, you deserve what you get.
Anyone who buys an American car to begin with deserves to be dissatisfied. This is especially true for any GM with the Ecotech 2.4. One of the worst motors ever built.
My friend bought a car from them and it had missing pieces!
E-commerce works great for most things, but cars... not so much. Especially USED cars. You need to look at it yourself, drive it, smell it, etc. Who knows what it has been through and pics don't tell the whole story. This company is part of the overall used car price situation as they were throwing out crazy offers to people driving prices up for months. They need to disappear.
Well said!
They give you 7 days to return the car no questions asked. This is your time to get the car inspected. That being said, no one should be able to sell a car in the manner described in the video.
I thought Carvana sold new cars , really anybody who buys a used car like this get what they deserve , always buy local and have your mechanic do an inspection first , if you have to travel a little get a mechanic there inspect it best $ 130 you'll ever spend.
You get 7 days to return the car. Inspect it after delivery and you won’t be stuck with a bad vehicle.
That still doesn't address the Title issue.
Carvana should be out of business.
@@lql1094 i received my plates and title a day after the 7 day test drive
If you decide you don't want the car they will also charge you shipping to be able to return it
@@michiganpoke4772 Only if you're outside of their network.
@@bdubberz oh cuz you got your plates they are perfect than