Almost all sellers who work in luxury boutiques believe they are better than anyone else. They're extremely arrogant, condescending towards clients and behave as if they were the owners of the shop. An acquaintance of mine works at Versace and earns about $ 1,500 a month, which is a very low salary for Munich.
I was in LV a few months back making a birthday gift purchase after saving up for quite some time. The rep ran my card 4 Times and then told me SORRY it did not go thru. I called the credit card and spoke to them on speaker so she could hear, and they said the rep ran the card 4 times but each time immediately pressed return/cancel the sale, and my card was perfectly fine to purchase several bags if I wanted. The credit card representative told me I should "give someone else the sale." Her face turned flushed red with embarrassment. The credit card rep said let's try again while I'm on the line with you. Sale went thru. She had this 'stupid/silly' look on her face.
That was the whole point of the story. She did it subtly, but that was what she was saying. Oh NOW I can have the bag because I'm Oprah but before I was just no-one.
+The Living Fruits No one said anything about the store refusing to sell because she was black, He said he will only sell to Italians meaning everyone from Africans to the Eskimos would be turned away
+The Living Fruits The assistant was racist about every race, turning it into a black vs white issue is incredibly self centered. If you don't understand that, then I dont know what to tell you.
The Living Fruits If you can't even bother to read my message, then dont bother to make judgments or respond to me because obviously you dont care about what other people think, you only care about what you think that they think. I had the respect to read your entire post and express why I disagree with you, If you dont even have the patience to read my post and express with reason why you think im wrong about this complicated issue then i suggest you riot in the street like a 3 year old having a tantrum because it will accomplish the same thing. Nothing.
she didn’t make herself a victim, it was more important for her to get what she wanted than to cause probably minimal discomfort to a simply ignorant salesperson. life goes on
I see both sides of this one. I wouldn't spend my where they don't want it. HOWEVER keep in mind this was so she knew should make a story out it to make a point.
I love that Oprah was able to take the situation which involved ignorance of another person and tell the story in such a humorous way. She didn't turn it into a story that brings out the haters. She showed the man for who he was and she told it in a way that made him look foolish and also funny. I loved it!!!
Yes . Had she told this story without the humor, Al Sharpton and Jesse Jackson would have showed up in Rome and held press conferences, then charge Oprah 100k each for appearance fees.
Maggie, as an Italian, I don't have to sell to Oprah, you need to stop crying that blacks are constant victims of white racism. If this were true, you would stop going to white countries.
In my twenties, a Nordstrom saleswoman came up to me the minute I walked into her area and said, "We have nothing in your size!" Rude. I actually knew this and was shopping for a scarf, but just to teach her a lesson I picked several far-too-small dresses off the racks and asked for a dressing room. At this point she was pink-faced and starting to sweat. I went into the dressing room, closed the door, sat down for fifteen minutes, and came back out. I imagined her hyperventilating over me destroying the items by trying to force them on. Of course I did no such thing. I handed them back to her, said, "Mmmmm...no." and walked out. She was frantically searching them for damage (there was none, of course) as I walked away. Silly goose. There is no reason to be rude to innocent customers.
I was thinking the same thing! Why on earth, would you want to drop thousands of dollars on a place that treats you like garbage!!?? I'd rather go to a thrift store lol!
My college teacher told us all a story, this happened at a Coach store to her, the same exact thing! She is Hispanic, not that it matters but she also felt racial discrimination. WTF are these sales people? lawsuits could be filed. wow. just wow.
This is actually pretty upsetting. What if she were not Oprah? This is the type of discrimination we should not encourage. She should have left that bag right there.
I'm glad she didn't give up and walk out of the store. That would've been the easy option, but sticking it out and then rubbing it in his face at the end was much more entertaining
Boy can she tell a great story! Loved it!! I wish I could go to that store and tell them I would buy a bag from them, but won't because they treated Oprah so badly!!
I miss you being so present. I watched your daily show for years when I was able and found your positivity contagious and delightful.Thanks for being a positive role model to so many, myself included. Thanks again❤
@@darrinbaker00 LoL!!😊😄 🗣️ preach, Darrin!! because it's so true! & I *remember* when Oprah told her public about the incident, shortly after it happened.. and *a lot* of us had many ideas about how to fire that snobby store worker!🙅🏾 and you'd *think* the shop owner would want to sell as many *LV* bags as possible! after all, Rome/Roma is one of the most popular destination vacation cities in the *world!* 🌍 plus, i was lucky enough to visit there once and a handful of other Italian cities & towns - and i never *at all* heard anyone trying to sell *anything,* try to talk tourists out of buying their wares!, believe *me!* not that I could afford to buy real European designer bags - but *still,* makes no sense!😯
Oprah is an incredible woman who has such an amazing personality. She has inspired women from all walks of life. From her outstanding performance in A Color Purple to her talk shows. She has definitely made her way to the top Oprah we love you ❤️
. I wanted a car in the showroom window. The salesman said we should pick out another vehicle from the lot. I said "no. Why?" He said" because this car cost more than you can afford " I told him off and we left. I didn't find that particular car at any other dealership. So I met my husband there the next night . In his work clothes . I asked for the manager . Told him what happened and he waited on us. I refused to let that salesman make a commission of me. I also showed him the car saleslip so he could see how much he lost. Simply by mis judging us. etc.
Many years ago a similar incident happened to me in Victoria's Secret. A salesgirl refused to give me a price on an item and had the audacity to say I couldn't afford it anyway. I left the store in tears. Then I decided to call the manager on the phone a block away. I have to give this manager her due credit. Not only did she make this ignorant girl apologize, but she personally escorted me throughout the store while I made my purchases. To this day I remain a loyal customer.
+Holly Hood Your story and experience may have started painfully, but ended even more beautifully than I imagined. Just think if you hadn't made that call to the manager. Good for you Holly.
Marielene Bouyeure , it is always about the first response, what you do after does not matter but most people are cowered. Her first reaction was one of a shock you said, i say if that not weakness i dont know what weakness would be !! Break in to tears and run to home, grind, cry, and live in the miserable victim mentality mood and finally call the manger, no thanks, i know better than that.
Louis Vuitton stores are famous for racial discrimination, but they're best-known for discriminating against Asian people, not African-Americans. A few years ago I went to Louis Vuitton on the Champs Elysee in Paris and there was a long line in front - I looked at who was waiting and they were mostly Asian tourists. I was a white American. The doorman saw me at the back of the line and sent someone to tell me to come forward, past about 50 people. When I got inside the salespeople were very helpful even though I could only afford a small leather bag. When I left, there was still a long line of (mostly Asian) people waiting to get in.
@@gemmagemma344 that is horrible. Absolutely horrible. I know I am supposed to pray for people like that but I can not stand a hateful person because you have to be full of hate to judge people by their skin or ethnicity.
@@ebonyburnette4211 It's pretty awful. I feel bad now about spending any money in that store (it wasn't much because I was a student and had very little money - spending $80 on a bag was my big splurge). It was my first big solo trip to Europe and I didn't realize what had happened until long after I got home and started reading about the many lawsuits against Louis Vuitton. I thought the doorman brought me forward because he liked me (I was just 22) ; I didn't think it was because of my race or skin color, or because the company had racist policies to favor white people.
No it's not all in our heads. But Oprah deserves to be discriminated against. Plus I'm pretty sure she made this story up. Her relatives said Oprah told lies about being so poor that she had to make her own dolls by wrapping rags around sticks 😂🤣😂😂. Some years after she became famous, An aunt or someone confronted her and asked her why she continued to tell lies about her family. Oprah told her: "talk show audiences don't want to hear stuff that isn't shocking". And now that I 🤔 think about it. I have never heard of anyone being so poor that they couldn't find an old used doll somewhere for free. Oprah will do anything for ratings. Plus I don't believe there's a single racist who would refuse to sell you something. Sure Italians are racist, but this story ain't about race
@@ayoayo7730 and I realize that just because it's in a book by Kitty Kelly that that doesn't necessarily mean that it's true. Oh but it's true. And I already heard the rumblings and grumblings of another family member who was not at all happy with some of the stuff Oprah was saying about her family. Her claimed level of poverty was not true. Oprah never had to wrap rags around sticks to make her own dolls because she was so poor. Lmao. She should be ashamed of herself to do that to her family. Oprah has changed.
It's not the store that discriminated it's the individual. If the entire store staff discriminate the remedy bank on it with the discrimination suit be sure to get video and audio recording of the person's behavior and comments if you wanted to send a message. The righteous call would be to submit a complaint to a reputable journalists along with the evidence. Black mark the company
Yep I agree. She should have fought for the bag but then say never mind thanks, I’ll be going elsewhere. Oh and do you know who I am!? To me that is when you take the do know who I am card out. People don’t realize Italians can be very racist. My friend who is true Italian from the country, confirmed this. I’m pretty sure they would have sold the bag to someone who was white and not Italian at all though (and isn’t LV French?!) 😒. As my grandmother is Italian (great grandma from the country), I have no desire to visit. Though sadly discrimination happens everywhere.✌🏼
You guys haven't seen the black lady a fashion model won for Miss Italy Universe back then early 1996 she was cursed, bullied and even stoned her house & car. A lot of Italians pretty much. Same thing happened to Simone Biles in Italy with that Italian gymnast.
The weird thing about this is that she also had a show about being turned away from Hermes in Paris. But what she apparently didn't realize was that French businesses close ON TIME. They don't keep the store open for people who arrive late, no matter who the customer is or how much money they plan to spend. As it happened, she made a big deal about it on her show, and a Hermes representative came on as a guest and apologized to her. But she should have known that she can't expect American business ground rules in another country.
Can you imagine being the CEO of Louis Vuitton and having this segment from the Oprah Winfrey show brought to your attention. Somebody's head rolled that day. I'm sure.
I remember the representavie of LV came an apologized to Oprah on that show. But if i'm not mistake, that's for the French incident, and Oprah so angry, it was a big news at that time...and she wanted them to apologized to all people, not just to her.
I went to Italy a few years ago with a disabled friend. She was stared at everywhere we went. I was also questioned by someone I chatted with why I wasn't married at 40 🤣🤣🤣
I wouldn't have bought anything... if I'm not "good enough" to purchase from your store, you aren't good enough to get my money or a commission from me.
See thats the difference of most Americans and You. We are not racist crybabies. Like you and the rest of us we just handle these situations without making it National news for help or get the government to pass special laws just for a special interest group or race.
Thanks. It's not your fault. I'm sure Oprah has experienced racism in her time but I believe she's making this up. I've read a few books on Oprah, my favorite was by Kitty Kelly, and her own family has called her out on some of her lies about her claimed level of poverty: Oprah has made claims years ago that she was so poor that she had to make her own dolls by wrapping rags around sticks 😂😂 🤣😂🤣 No one in America is so poor that they have to do such a thing 😂🤣😂 Anyone can easily find a used doll somewhere for free or even a new one for free, even during the time Oprah was growing up: for free. I can just picture her now with some sticks, wrapping those rags around the sticks to make the legs and then the arms for the doll. It must have been such a cute little baby doll 😂😂😂😂😂 Oprah should be ashamed of herself. But apparently, she does tell lies.
@@claireBwiza_4029 yeah, but there's something bigger going on than Oprah promising the girl anything she wanted. To simply follow the surface of the storey is being ignorant. It's much deeper and far more penetrating than that... It's racism. She shouldn't have bought it. Instead, she should have used her platform to shame that store out of existence.
A guy thought my boyfriend and I couldn’t afford anything while we were shopping and literally said “If you can’t afford anything why are you in here”. (At the time my bis was doing extremely well and I also had a large sum of money from an accident) and I was so happy to tell him “You assume I can’t afford something?” And show him my bank account app, he was very upset when I walked out and across the mall to the Coach store with my boyfriend cackling….. now I’m broke and regret the thousands I spent in coach that day 🥺
This happened to me in Italy at the Hilton on my mom's birthday too. Smh I walked out, one thing I would do is not spend money at places who discriminate against me.
What people don't know is that Italy is one of the most racist countries in the world. Very nationalistic and a lot of fascists. I went to University there and was shocked by some of the things people said.
@@tenebrisrex333 They can't do that. That would be illegal, even there, to post a sign like that. It was actually his way of trying to save her embarrassment because he thought she couldn't afford it, by saying that it wasn't available. He could get away with saying it because he could always claim that she misunderstood him, but they can't just post discrimatory signs.
It was definitely discrimination but sounds more like they didn't like Americans, who aren't all that popular overseas. Many I've seen and heard in my travels are loud in public and constantly boast about how much better things are 'back home in the USA' to anyone who'll listen. Of course we know that's not all Americans but these people give everyone else a bad name. Americans are also not seen as stylish in any way, which is undoubtedly what this was all about. Don't always assume every incident is related to skin color.
And it wasn't bc she is black. This type of discrimination is very prevalent with Italians and Greeks against others, but they are usually THRILLED if the meeting involves your giving them money.
That is not true. Her portrayal of the whole scene was to make the Italian salesman as stupid as he can be. She knew the salesman couldn't understand that a black person could have money to shop in Louis Vuitton's store.The message Oprah was sending to white people in general was subliminal.
Well she obviously does care because she took the time to tell the story in detail on her talk show. If you have integrity, dignity and such, being racially disrespected won’t sit well with you regardless of the power you may or may not have. That was an establishment that disrespected her and her friends not a random person.
@@sharona2248 ,the message is simple. We as black people ,also have money to shop in any stores that we want to or doors are open for business. People hate or don't like us people we are black, brown in appearance. Unfortunately there is nothing we can do about that or they can do. We are what we are. I really want to know what happened to that salesman.
Assemien Binde there’s no unfortunately in the matter. They should do something about themselves. Now that would be a fortunate thing!!! You seem as if you are apologetic about being black.
I would never have bought the bag if I was Oprah. I would let them know who I am and die of their humiliation as I walk out. I'd also make sure their store shut down from all the bad press.
Im very disgusted to know she bought that bag. Ive lost respect for her. Also, to make that incident a big, comical joke in a room full of white women. Ugh.
Lesson learned, "Never purchased anything by Louis Vuitton." The damage this situation did to Louis Vuitton's brand is impossible to measure. I was really hoping the story ended with the Gayle's daughter saying, "No.... after the way we were treated, I don't want the bag anymore." That would have been a better ending.
I have never owned a Louis Vuitton bag, because they are not my style. I was once walking in the mall aimlessly to kill some time. So I decided to go into some of these brand stores to browse a little. I was shocked at seeing the low quality of the LV products. The stitchings were off and they seemed that they were going to rip easily! I mean if people are paying such high price for a bag, they wouldn't expect the stitching to be less than perfect. So I came home and was just curious to see what people had to say online. It was no surprise that many had complained of the same thing and that how their bags had ripped after a few times of use!
0:40 in the video, Oprah knew the import tax laws already, she used Kirby as an excuse, it was an elaborate scheme to avoid the taxes. There's no such thing as racism. The poor Italians are being framed as racists.
I was in Singapore and I walked into a very, very, very, expensive store -I had some money but not that kind of money there were no price tags on the items (shoes, handbags etc.) The store had/have butlers, as my friend and I walked around, we were offered champagne No one followed us or challenged our ability to pay -but all we wanted to do was walk around and look- the staff thanked us for stopping by. 💃🏽😍👍🥰
Once I went into that store with my daughter. The sales ladies didn’t even look at me, and decided to help other customers instead. At that point, a young black man, came to me, show me different bags, and was extremely polite and helpful. I decided to buy from him. Bought me a nice bag, which I still have today, and the young man was happy that I bought the bag from him. The sales ladies didn’t sell anything, and just looked at me, my big Loui V. Shopping bag, and at the young man who probably scored some commission that day.
very similar story in the Gucci store about two months ago ... went in there for shoes (with my two cousins, we're all black) and weren't given the time of day EXCEPT for one employee who actually treated us like humans -- he helped us chose which shoes we liked the most, gave us recommendations, showed us other shoes in different areas of the store, made us feel like we belonged, too. Rodrigo was his name. Hope he's still at that Gucci store, hope some of his coworkers are not.
I honestly don’t understand why blacks or people with that experience even buy from the stores like that. You get disrespected in a store all for a bag? Because it’s “designer”.
It happens to our Famous singer in the Philippines. She asked for a bag to see but they didnt allow. No one assisted her only a black man who approacher her so nice. The result, she bought so many LV items, (she can really afford) and the other staff started to assist her, and the other staff -ladies just looking unbelievably😔😁🙏🏻❤️
@SpankBuda you shouldn't tell people what they should do. You should just listen. I think she did the right thing. She's trying to be a good example for her child. If that guy wouldn't have been there to help her then maybe she would have left. But it seems to me like there was wisdom in her actions.
I think the most powerful statement Kirby could have made was to decide that after all that fuss she did not want the bag anymore. why would I spend my (or Oprah's ) money in a place that is hell bent on not serving you? there are too many other stores where my money has no color.
Not buying it kinda feels like she had lost to that racist scumbag. But then again, personally, I wouldn’t want that bag anymore cause I’d just remember that horrible encounter every time I see it
She didn't buy it for herself. She bought it for the small girl as it was her birthday. Did you even watch the video................ Kids aren't gonna want the bag any less just because its a Racist selling it.
No. She though correctly. For all that trouble going through that trying to purchase a bag when that's what their in business for?! DRINK THAT CHAMPAGNE AND THEN LEAVE! 😊
I think and I could be wrong but it’s coming from the POV “forgive them for they know not what they do”. Racism is learned and very deeply rooted. When people are in a good place with themselves and the place where they stand in their Universe they do not behave this way. There are times when we walk away from a situation and other times we provide a teaching moment for others which can be humbling for the recipient/s. I 100% doubt Oprah gave up any of her personal power from this. Some day those people will have a life changing epiphany.
So you were mad that the black woman got what they say she couldn’t have? Think about it that way. Besides she had already promised Gail’s daughter that she could have whatever she wanted in the store. Also just a note, if all black people had that mentality we would be nowhere at all. They disrespect us over the slightest and don’t want us to have anything. It is only when black people stand up and say its enough that we were able to make ground.
I was a mystery shopper one day at Prada in Honolulu. Just came from the beach in shorts and wet hair. The Sales Lady was nothing but gracious to me. I sent in a A+ report for her. That is the way it should be ALL the time. I told her I had a wedding to attend and was looking for a nice dress or suite. Lucky for me none of the outfits were in my color!
I wouldn’t have brought that bag or any bag from that store just out of principle. Racism is strong in our country and out of the country to Oprah knows that so why did she buy it? I would have died before I bought anything from them.
@@sparrow8946 I think buying it also proved a point because that sales guy already tagged them as people who probably couldn’t afford the bag. She had to let him know that he is late to the party and he needed to check his email and check himself in the process. At times you have to deal with such situations head on.
@@sparrow8946 Sometimes it’s more constructive to call people out. I think this situation was a perfect example of that. Had they left and taken their business elsewhere, those Romans wouldn’t have learned their lesson.
Keep ya damn bag...Kirby would have learned that dat "that no matter how much money and fame i have (Oprah), no matter how BADLY i would have wanted to purchase that bag....we would have went else where. TF i look like spending my money where im (verbally told) im not welcome.
She didn't let him put her down... she wanted the bag, and secured the bag. Imagine wanting something then having to give up or walk out because someone else thinks you shouldn't have it.
It's true but I also like that Oprah made light of the situation. I would've definitely been mad, but she made it funny and also showed how ridiculous the sales people were.
+Nada Abuqamar - Nada - who do you think you are talking too??? The statement was made in reference to the lost commission and secondly it not logical - just because she is a billionaire - it does not always mean they are looking at the highest priced anything! The bag she was looking at was around 60K. You see honey, there are some 1 million dollar hand bags! Some bags by Hermes Birkin - Ginza Tanaka can cost as high as 2 million dollars (Platinum Bags for the super wealthy)! 150-250K bag is actually classified as a "cheap" bag and I was even more surprised that Oprah was looking at a 60K bag, which is high end for most of us and are classified as "cheap", "cheap" bags.
+Nada Abuqamar - I was saying the possible amount because the clerk would have received an 8% commission on the sell of the bag - you get it?? The statement was in reference to the stupid clerk losing out on money she probably needed- not Oprah. And I left out the 1001 Nights Diamond Purse which runs well over 4 million dollars unless you catch a sell! If you have never purchased a high end purse - you don't get it! So that you know, many of the designer handbags can even be rented - 10K to 30K, if you just need it for a gala or something for a short period of time to match a designer gown for most of us common folk.
+Segdirb lol you have obviously never been into a louis vuitton store, i have bags from there, no such bag that costs that much in that store... they are around 1k to 14k...
this is kind of a weird story. in the end she got the bag because she's rich, not because the store owner was corrected for being racist. sort of shows how you can buy your way out of a racist situation, but majority of people don't have the means to do that.
StopThatSquirrel Exactly!!! And honestly Oprah shouldnt have even patronized that freakin store. They shouldve just left and got the bag from somewhere else! There are plenty of other Louis Vuitton stores and it didnt have to be in Rome.
The dude was just a worker. LV is a subsidiary of a public company LVMH. 2 ways to deal with it: insist on making the workers give in or just leave and go buy something at a different store (and then write to corporate customer service).
Well isn't it reassuring that people with money (like Oprah) actually fight injustices like these and make them public. She just shared that story with millions of people, and did not forget to mention it was Louis Vuitton, Oprah never mentions brands, but she knew there would be repercussions for the Rome store.
Money answers most situations. However; not all racist situations, money can never change your race or a persons heart. American history is filled with affluent black folks who ran into racism and money and prestige didn't matter, it was not long ago that Hollywood film godess, "Dorothy Dandrige," could not even dip her foot in the swimming pool of the hotel she was staying at in Vegas because she was black, and when she defied management those ditso's actually had the pool drained and sterilized. So it is not always about the money. In this situation because of Lady 'O, and standing up against this injustice, justice prevailed for a change, even if it was a small victory, I love Oprah for that, and for keeping my cool, I can't say I would have done the same had it been me. Nevertheless; if the store in Italy had not given in it might have not only been crushing to the illustrious "LV," but quite possibly could have caused an international incident! Good for her!! #Oprah
Im gonna take a wild guess that you are NOT American - love your sense of humour and I'm laughing at the response here it just shows the differences in sense of humour. Sarcasm is lost in humour in the US.
Why did she insist on spending her money with someone who had no respect for her as a human until he was told if her monetary value. This is one of the most sickening stories I've ever heard. God help us Please!
That because these people watching u are thieves themselves. How many times have we watched the new of large department stores. Where things were stolen by the Employees.
I’m a Caucasian woman and was treated in a discriminatory way in a LV store. I was the only one in the store who was obviously not well-heeled! I was what they would feel, not up to their usual customer. I knew from the moment I walked in. I was patronised by an obnoxious staff member! I’ve also been discriminated against because of a chronic condition which cannot be hidden especially when it’s “active.” Sso ANYONE can experience unpleasant discrimination. It’s NOT exclusive. It’s fir all!!
I dont understand people who work in a store where they cant afford the items look down on people who come into shop.
whereistherealslimshady? RIGHT?! It’s a petty way people take out their misery on others 🙄🤦🏻♀️
you are smart
@@lilplayboy98 They want to be uppity
@Gonzales Frederic very good point
Almost all sellers who work in luxury boutiques believe they are better than anyone else. They're extremely arrogant, condescending towards clients and behave as if they were the owners of the shop. An acquaintance of mine works at Versace and earns about $ 1,500 a month, which is a very low salary for Munich.
If she is a billionaire being treated like that, imagine the mistreatment of regular black people
Exactly!
He thought they were ordinary black people! Once he knew who Oprah was.. he changed his tune! Either way, he was WRONG!
WORD!
One is waking up..👏🏾
He said only for an Italian , it was because she was American
I was in LV a few months back making a birthday gift purchase after saving up for quite some time. The rep ran my card 4 Times and then told me SORRY it did not go thru. I called the credit card and spoke to them on speaker so she could hear, and they said the rep ran the card 4 times but each time immediately pressed return/cancel the sale, and my card was perfectly fine to purchase several bags if I wanted. The credit card representative told me I should "give someone else the sale." Her face turned flushed red with embarrassment. The credit card rep said let's try again while I'm on the line with you. Sale went thru. She had this 'stupid/silly' look on her face.
😳
U would think they’d want the sale…
The store wants the sale but the prejudiced sales individual has another personal opinion. Terrible !!!!
@Rima Bahar WTF? Who cares if JC is black or not, that wasn't the point of this story.
im sorry but i wouldve reached over the desk and swung
She is so good at impressions, I love her storytelling!
Oh DO you really Jeffrey? Well isn't that SPECIAL!
She is a good liar.
.
.
...
@@magnusqwerty that's because she's so used to it.
Yet if it was a white women doing the same impression me thinks you'd call it racism.
She shouldn’t have had to be a rich celebrity to get treated with respect.
My thoughts exactly and for her to not point that out says a lot.
AGREE
Respect is earned not given 🤦🏾♀️
It was Italy. The dick of Europe. People need to lower their expectations when in Italy.
That was the whole point of the story. She did it subtly, but that was what she was saying. Oh NOW I can have the bag because I'm Oprah but before I was just no-one.
I wish she wouldn't have bought the bag. They're just going to turn around and do it to someone else who isn't Oprah.
The Living Fruits Exactly!
+The Living Fruits No one said anything about the store refusing to sell because she was black, He said he will only sell to Italians meaning everyone from Africans to the Eskimos would be turned away
The Living Fruits then you are being racist as well and have no right to point a finger at the store
+The Living Fruits The assistant was racist about every race, turning it into a black vs white issue is incredibly self centered. If you don't understand that, then I dont know what to tell you.
The Living Fruits If you can't even bother to read my message, then dont bother to make judgments or respond to me because obviously you dont care about what other people think, you only care about what you think that they think.
I had the respect to read your entire post and express why I disagree with you, If you dont even have the patience to read my post and express with reason why you think im wrong about this complicated issue then i suggest you riot in the street like a 3 year old having a tantrum because it will accomplish the same thing. Nothing.
I don’t know what’s sadder , the way she was treated or her staying and actually making a purchase from them.
she didn’t make herself a victim, it was more important for her to get what she wanted than to cause probably minimal discomfort to a simply ignorant salesperson. life goes on
No words...smmfnh
I said the same thing!
@@fonziegee Get what she wanted and give them her $$$. This was a pathetic story
I see both sides of this one. I wouldn't spend my where they don't want it. HOWEVER keep in mind this was so she knew should make a story out it to make a point.
I love that Oprah was able to take the situation which involved ignorance of another person and tell the story in such a humorous way. She didn't turn it into a story that brings out the haters. She showed the man for who he was and she told it in a way that made him look foolish and also funny. I loved it!!!
Yes . Had she told this story without the humor, Al Sharpton and Jesse Jackson would have showed up in Rome and held press conferences, then charge Oprah 100k each for appearance fees.
But it’s not funny at all
@@dondee8214 that should happen
That story was not funny. That’s what irritated me the most that was made so light
Maggie, as an Italian, I don't have to sell to Oprah, you need to stop crying that blacks are constant victims of white racism. If this were true, you would stop going to white countries.
Only for Italians?
First of all Louis Vuitton is a French company ..
Roman Darius That’s racist and discrimination, what you’re doing right now.
@@romandarius6041 It s really bad what you are assuming.
He just does not want to say : it s not for black people. If she was white he would not have said so.
@@romandarius6041 Talk to me about Emmett Till, and then talk to me about Susan Smith. It's black and white right there for you.
@@kireality Talk to me about Mugabe stealing the farms from white people and giving them to black people?
Smh. She made it humorous but its really sad.
Exactly...it really is very sad and would have been humiliating to most.
so true
+itsme!! , that's why she is so successful and a billionaire, very humble women.
Mike Sass , she is, check Forbes list of the billionaires, she owns 1.3 billion dollars .
+Mike Sass Yes she is...where you been?
I love this. Oprah should have been awarded an Emmy for this reality talk show moment!
In my twenties, a Nordstrom saleswoman came up to me the minute I walked into her area and said, "We have nothing in your size!" Rude. I actually knew this and was shopping for a scarf, but just to teach her a lesson I picked several far-too-small dresses off the racks and asked for a dressing room. At this point she was pink-faced and starting to sweat. I went into the dressing room, closed the door, sat down for fifteen minutes, and came back out. I imagined her hyperventilating over me destroying the items by trying to force them on. Of course I did no such thing. I handed them back to her, said, "Mmmmm...no." and walked out. She was frantically searching them for damage (there was none, of course) as I walked away. Silly goose. There is no reason to be rude to innocent customers.
Oprah was born black. You chose to be fat. This is not comparable at all
She should have gone into another expensive store, loaded up on goods, walked back in and said
“Big mistake. BIG mistake, HUGE!”
Yes, we all saw Pretty Woman.
Helen Holt shut up & laugh.
I was thinking the same thing! Why on earth, would you want to drop thousands of dollars on a place that treats you like garbage!!?? I'd rather go to a thrift store lol!
Like Julia Roberts in Pretty woman. I Love that scene.
🤣🤣🤣lmao
I wouldn't' have spent a dime in that store...they discriminated until they found out who you were...treat people with dignity...
Now most of them act like they care about her. They only care because she have Money
I agree! I would hv wAlked out in the first place!
The way to do that is to buy an enourmous amount of product just to show that you can, then return it all and walk out.
Then quit putting down your country.
Exactly, I wouldnt bought anything and why drink champagne with idiots
Best story ever. Thanks for sharing this with us Oprah! America is so proud to have you as our icon!
My college teacher told us all a story, this happened at a Coach store to her, the same exact thing! She is Hispanic, not that it matters but she also felt racial discrimination. WTF are these sales people? lawsuits could be filed. wow. just wow.
WOT ?? ... well, COACH is not even a top tier luxury brand, and they try to be snobbish? hahaha
@@SuperValaVala i can’t afford coach. it’s still relatively expensive.
That's crazy
When they agreed to sell her the bag. She should have said she didn't want it anymore and walk out the store.
but she wasn’t getting the bag for herself... she was getting it for the girl
RIGHT !!!
@@tartrat3624 She could get it elsewhere
@@iraymon84 why should she have to go elsewhere, the bag is right there. I would not want to take the extra effort to go somewhere else.
@@katey1006dp it's about making a statement and imposing the respect but hey i anderstand everybody give what their self esteem worth
This is actually pretty upsetting. What if she were not Oprah? This is the type of discrimination we should not encourage. She should have left that bag right there.
Good point!
That was MY question. Do we have to be television stars to be treated equally?
Agreed! That is NOT ok
I'm glad she didn't give up and walk out of the store. That would've been the easy option, but sticking it out and then rubbing it in his face at the end was much more entertaining
She should have got what she wanted
Boy can she tell a great story! Loved it!! I wish I could go to that store and tell them I would buy a bag from them, but won't because they treated Oprah so badly!!
I miss you being so present. I watched your daily show for years when I was able and found your positivity contagious and delightful.Thanks for being a positive role model to so many, myself included. Thanks again❤
I wouldn't have spent a DIME in that store!
She should have got him fired or exposed that store or used her fame to really fight against discrimination.
Amen
@James G +1
No worries, you can't afford it
I agree imagine begging to spend money 🙄
If I were Oprah, I would have bought the store, fired that guy, and sold the store back to the original owner for $1, just because I could.
Darrin Baker is this the plot to Crazy Rich Asians
Omg yes yes YES !!!!
So funny 😂
My way is more fun.
@@darrinbaker00 LoL!!😊😄
🗣️ preach, Darrin!! because it's so true!
& I *remember* when Oprah told her public about the incident, shortly after it happened.. and *a lot* of us had many ideas about how to fire that snobby store worker!🙅🏾
and you'd *think* the shop owner would want to sell as many *LV* bags as possible! after all, Rome/Roma is one of the most popular destination vacation cities in the *world!* 🌍 plus, i was lucky enough to visit there once and a handful of other Italian cities & towns - and i never *at all* heard anyone trying to sell *anything,* try to talk tourists out of buying their wares!, believe *me!*
not that I could afford to buy real European designer bags - but *still,* makes no sense!😯
She shows some story-telling talent here.
Oprah is an incredible woman who has such an amazing personality. She has inspired women from all walks of life. From her outstanding performance in A Color Purple to her talk shows. She has definitely made her way to the top Oprah we love you ❤️
You know the audience was hoping for Louis Vutton bags after listening to the story.
. I wanted a car in the showroom window. The salesman said we should pick out another vehicle from the lot. I said "no. Why?"
He said" because this car cost more than you can afford " I told him off and we left. I didn't find that particular car at any other dealership. So I met my husband there the next night . In his work clothes . I asked for the manager .
Told him what happened and he waited on us. I refused to let that salesman make a commission of me. I also showed him the car saleslip so he could see how much he lost. Simply by mis judging us. etc.
I was thinking the boxes were full of LV purses....were they🤔🤔🤔🤔
🤣🤣🤣
Prince Pretty LMFAOOOO ITS ONLY RIGHT OPRAH
And reggie said....everbody champaign
Many years ago a similar incident happened to me in Victoria's Secret. A salesgirl refused to give me a price on an item and had the audacity to say I couldn't afford it anyway. I left the store in tears. Then I decided to call the manager on the phone a block away. I have to give this manager her due credit. Not only did she make this ignorant girl apologize, but she personally escorted me throughout the store while I made my purchases. To this day I remain a loyal customer.
+Holly Hood Your story and experience may have started painfully, but ended even more beautifully than I imagined. Just think if you hadn't made that call to the manager. Good for you Holly.
Marielene Bouyeure , it is always about the first response, what you do after does not matter but most people are cowered. Her first reaction was one of a shock you said, i say if that not weakness i dont know what weakness would be !! Break in to tears and run to home, grind, cry, and live in the miserable victim mentality mood and finally call the manger, no thanks, i know better than that.
+Holly Hood I'm very sorry this happened to you. Unnecessary vile behaviour.
+Holly Hood Don't tell me it happened in Italy now... please tell me where this happened...
+alessandro pinto in good ol' liberal New York City.
Thank you darling Oprah, you brightened my day. Love from 🇦🇺
Love Oprah Winfrey she is so honest
The story is actually sad to me because what if that was someone other than Oprah?! No one should have to face discrimination. No one!
@@mimi-uk3dl my fears exactly. It is 2018. I just don't understand this mentality.
@@mimi-uk3dllol it was probably around 2005 then but still
Louis Vuitton stores are famous for racial discrimination, but they're best-known for discriminating against Asian people, not African-Americans. A few years ago I went to Louis Vuitton on the Champs Elysee in Paris and there was a long line in front - I looked at who was waiting and they were mostly Asian tourists. I was a white American. The doorman saw me at the back of the line and sent someone to tell me to come forward, past about 50 people. When I got inside the salespeople were very helpful even though I could only afford a small leather bag. When I left, there was still a long line of (mostly Asian) people waiting to get in.
@@gemmagemma344 that is horrible. Absolutely horrible. I know I am supposed to pray for people like that but I can not stand a hateful person because you have to be full of hate to judge people by their skin or ethnicity.
@@ebonyburnette4211 It's pretty awful. I feel bad now about spending any money in that store (it wasn't much because I was a student and had very little money - spending $80 on a bag was my big splurge). It was my first big solo trip to Europe and I didn't realize what had happened until long after I got home and started reading about the many lawsuits against Louis Vuitton. I thought the doorman brought me forward because he liked me (I was just 22) ; I didn't think it was because of my race or skin color, or because the company had racist policies to favor white people.
A French bag only for Italian people. Makes sense.
+David Thaler so true haha
lols
+David Thaler Well, the accent she did was French, so it makes sense, right? A French bag sold by a Frenchman to Italian people only.
Why does that make sense?
Thank you
Thank u for putting a big smile on my face
Ms. Oprah you are the best great story God Bless.
It took her being Oprah to have the OPPORTUNITY to buy a clutch. but people will tell us its all in our heads.
No it's not all in our heads. But Oprah deserves to be discriminated against. Plus I'm pretty sure she made this story up. Her relatives said Oprah told lies about being so poor that she had to make her own dolls by wrapping rags around sticks 😂🤣😂😂. Some years after she became famous, An aunt or someone confronted her and asked her why she continued to tell lies about her family. Oprah told her: "talk show audiences don't want to hear stuff that isn't shocking". And now that I 🤔 think about it. I have never heard of anyone being so poor that they couldn't find an old used doll somewhere for free. Oprah will do anything for ratings. Plus I don't believe there's a single racist who would refuse to sell you something. Sure Italians are racist, but this story ain't about race
Alot of European countries high end shops won't sell to tourists no matter what they look like. It is a weird quirk.
@@punkanellylovejoy702 you made this up.
@@ayoayo7730 and I realize that just because it's in a book by Kitty Kelly that that doesn't necessarily mean that it's true. Oh but it's true. And I already heard the rumblings and grumblings of another family member who was not at all happy with some of the stuff Oprah was saying about her family. Her claimed level of poverty was not true. Oprah never had to wrap rags around sticks to make her own dolls because she was so poor. Lmao. She should be ashamed of herself to do that to her family. Oprah has changed.
If she said she was so poor that she had to make her own dolls by wrapping rags around sticks then it's highly likely she's lying about this too
Why would you want to give your money to a store that discriminates? That's like rewarding bad behavior.
It's not the store that discriminated it's the individual. If the entire store staff discriminate the remedy bank on it with the discrimination suit be sure to get video and audio recording of the person's behavior and comments if you wanted to send a message. The righteous call would be to submit a complaint to a reputable journalists along with the evidence. Black mark the company
Yep I agree. She should have fought for the bag but then say never mind thanks, I’ll be going elsewhere. Oh and do you know who I am!? To me that is when you take the do know who I am card out. People don’t realize Italians can be very racist. My friend who is true Italian from the country, confirmed this. I’m pretty sure they would have sold the bag to someone who was white and not Italian at all though (and isn’t LV French?!) 😒. As my grandmother is Italian (great grandma from the country), I have no desire to visit. Though sadly discrimination happens everywhere.✌🏼
It’s not the entire LV company just the individual.
The employee.
You guys haven't seen the black lady a fashion model won for Miss Italy Universe back then early 1996 she was cursed, bullied and even stoned her house & car. A lot of Italians pretty much. Same thing happened to Simone Biles in Italy with that Italian gymnast.
Honestly, one of my favorite stories ever.
The weird thing about this is that she also had a show about being turned away from Hermes in Paris. But what she apparently didn't realize was that French businesses close ON TIME. They don't keep the store open for people who arrive late, no matter who the customer is or how much money they plan to spend. As it happened, she made a big deal about it on her show, and a Hermes representative came on as a guest and apologized to her. But she should have known that she can't expect American business ground rules in another country.
Can you imagine being the CEO of Louis Vuitton and having this segment from the Oprah Winfrey show brought to your attention. Somebody's head rolled that day. I'm sure.
I remember the representavie of LV came an apologized to Oprah on that show. But if i'm not mistake, that's for the French incident, and Oprah so angry, it was a big news at that time...and she wanted them to apologized to all people, not just to her.
For sure!
Got a promotion more like it.
It was past closing time when she tried to enter and shop around !
@@robertbowen9636 So Italian people can buy past closing time? If a customer is in the store, you serve them.
I wouldn't have gave that store A PENNY of my money PERIOD.
Exactly!
I was waiting for Oprah to give everyone in the audience that handbag and champagne. What was in all those boxes?
I went to Italy a few years ago with a disabled friend. She was stared at everywhere we went. I was also questioned by someone I chatted with why I wasn't married at 40 🤣🤣🤣
I wouldn't have bought anything... if I'm not "good enough" to purchase from your store, you aren't good enough to get my money or a commission from me.
See thats the difference of most Americans and You. We are not racist crybabies. Like you and the rest of us we just handle these situations without making it National news for help or get the government to pass special laws just for a special interest group or race.
💯
Ur right!!!
I agree, I dont spend my hard earned money to be disrespected.
She was lying. She's done this twice for publicity and the second time she was caught and had to apologise.
As an Italian, I apologize to my black friends for the racism that lies in my country. I'm so very sorry.
Good cuz lot of ltalians r Black...
Thanks. It's not your fault. I'm sure Oprah has experienced racism in her time but I believe she's making this up. I've read a few books on Oprah, my favorite was by Kitty Kelly, and her own family has called her out on some of her lies about her claimed level of poverty: Oprah has made claims years ago that she was so poor that she had to make her own dolls by wrapping rags around sticks 😂😂 🤣😂🤣
No one in America is so poor that they have to do such a thing 😂🤣😂
Anyone can easily find a used doll somewhere for free or even a new one for free, even during the time Oprah was growing up: for free.
I can just picture her now with some sticks, wrapping those rags around the sticks to make the legs and then the arms for the doll. It must have been such a cute little baby doll 😂😂😂😂😂
Oprah should be ashamed of herself. But apparently, she does tell lies.
I watched it again and actually the clerk sounds more like a snob than a racist
Much respect, to u sir.
@@punkanellylovejoy702 what's the difference?
I love Oprah! She is amazing!
shes also a high ranking witch
🤣🤣🤣🤣🤣😭never laughed so much in my years!!!!
How are you doing Yoli.
I guess when you’re a billionaire you can laugh at racism. I don’t think any amount of money can make me turn the other cheek
CORTION right. I still don’t understand how this is remotely funny... especially to an audience full of white people.
Jesus is.
YES!
None ,,,,,,,, & if she brought the bag she's a damn fool........
Oprah has been discreminated almost her entire life. If she doesn't laugh about she would br depressed by it.
I wouldn't have bought anything if I had to go through all of that!
The young girl wanted the bag. Oprah promised her to buy anything she wanted. Follow the video.
@@claireBwiza_4029 yeah, but there's something bigger going on than Oprah promising the girl anything she wanted. To simply follow the surface of the storey is being ignorant. It's much deeper and far more penetrating than that... It's racism. She shouldn't have bought it. Instead, she should have used her platform to shame that store out of existence.
@@fozziedabear4782 It's xenophobia actually. The sales clerk said the bag was for Italians, and for her to go back to her country.
Agree. Vote with your dollars
@@jtrover FWHAT IF A BLACK ITALIAN WALKED IN? WAS IT BECAUSE SHE WAS AMERICAN OR BLACK?
A guy thought my boyfriend and I couldn’t afford anything while we were shopping and literally said “If you can’t afford anything why are you in here”. (At the time my bis was doing extremely well and I also had a large sum of money from an accident) and I was so happy to tell him “You assume I can’t afford something?” And show him my bank account app, he was very upset when I walked out and across the mall to the Coach store with my boyfriend cackling….. now I’m broke and regret the thousands I spent in coach that day 🥺
Dumbest thing i ever heard
I would've left the store the moment he said that "the bags are only for Italians and you should go get it in your country"
This happened to me in Italy at the Hilton on my mom's birthday too. Smh I walked out, one thing I would do is not spend money at places who discriminate against me.
Yup I agree, I go spend my money somewhere else. no arguments
It's disgusting. The very least they could do to save anybody from embarrassment is I have a sign saying Italians only. I cringe as I write this.
What people don't know is that Italy is one of the most racist countries in the world. Very nationalistic and a lot of fascists. I went to University there and was shocked by some of the things people said.
@@danieldavis3035 I think it's a throwback to the WWII era. The influence of Benito Mussolini and the National Fascist Party.
@@tenebrisrex333 They can't do that. That would be illegal, even there, to post a sign like that. It was actually his way of trying to save her embarrassment because he thought she couldn't afford it, by saying that it wasn't available. He could get away with saying it because he could always claim that she misunderstood him, but they can't just post discrimatory signs.
Even Oprah can't escape systemic profiling! She can buy his store!!
It was definitely discrimination but sounds more like they didn't like Americans, who aren't all that popular overseas. Many I've seen and heard in my travels are loud in public and constantly boast about how much better things are 'back home in the USA' to anyone who'll listen. Of course we know that's not all Americans but these people give everyone else a bad name. Americans are also not seen as stylish in any way, which is undoubtedly what this was all about. Don't always assume every incident is related to skin color.
Omg ofcourse she can't buy LV lol
YOU EVER THOUGHT THEY MIGHT NOT LIKE HER? I DON'T !
She lied about this 😂 she got caught
And it wasn't bc she is black. This type of discrimination is very prevalent with Italians and Greeks against others, but they are usually THRILLED if the meeting involves your giving them money.
that was the best best oprah story loved it and everytime i hear it geys better w time
this again? good lord
my spirit feels healed by this story. it touches my soul.
After the "Oprah Winfrey conversation," I would have walked out, stating: "Big mistake, big, huge!"
"Ugly Woman"
Olivia Love Worthy yes ma’am it would have been a “pretty woman” scene for me!
from pretty women one of my mom's fav movie's lol
Pretty woman style
Pretty woman
She’s Oprah. She knows she has so much power she doesn’t care.
That is not true. Her portrayal of the whole scene was to make the Italian salesman as stupid as he can be. She knew the salesman couldn't understand that a black person could have money to shop in Louis Vuitton's store.The message Oprah was sending to white people in general was subliminal.
Assemien Binde and that message was to convey what?? What message is she sending to white people?
Well she obviously does care because she took the time to tell the story in detail on her talk show. If you have integrity, dignity and such, being racially disrespected won’t sit well with you regardless of the power you may or may not have. That was an establishment that disrespected her and her friends not a random person.
@@sharona2248 ,the message is simple. We as black people ,also have money to shop in any stores that we want to or doors are open for business. People hate or don't like us people we are black, brown in appearance. Unfortunately there is nothing we can do about that or they can do. We are what we are. I really want to know what happened to that salesman.
Assemien Binde there’s no unfortunately in the matter. They should do something about themselves. Now that would be a fortunate thing!!! You seem as if you are apologetic about being black.
When I feel bad this makes my day
Thank you
I would never have bought the bag if I was Oprah. I would let them know who I am and die of their humiliation as I walk out. I'd also make sure their store shut down from all the bad press.
exactly
+Des Believe!
If you think I would spend a further second in that store........my time is more important than that!
Im very disgusted to know she bought that bag. Ive lost respect for her. Also, to make that incident a big, comical joke in a room full of white women. Ugh.
+Des Right! I would have gone on the air and said, "You paying attention Louis Vuitton? Cause I got a story!"
+Kristin Schmistin LOL
Lesson learned, "Never purchased anything by Louis Vuitton."
The damage this situation did to Louis Vuitton's brand is impossible to measure.
I was really hoping the story ended with the Gayle's daughter saying, "No.... after the way we were treated, I don't want the bag anymore." That would have been a better ending.
Me too, but she was 18, and wanted a Louis bag 😆
I have never owned a Louis Vuitton bag, because they are not my style. I was once walking in the mall aimlessly to kill some time. So I decided to go into some of these brand stores to browse a little. I was shocked at seeing the low quality of the LV products. The stitchings were off and they seemed that they were going to rip easily! I mean if people are paying such high price for a bag, they wouldn't expect the stitching to be less than perfect. So I came home and was just curious to see what people had to say online. It was no surprise that many had complained of the same thing and that how their bags had ripped after a few times of use!
0:40 in the video, Oprah knew the import tax laws already, she used Kirby as an excuse, it was an elaborate scheme to avoid the taxes.
There's no such thing as racism. The poor Italians are being framed as racists.
@@freshstart4423 Check with Andrea Martini, below!
@@mikef5881 God does not take pleasure in the death of the wicked but prefer they repent Ezekiel 33:11.
There's no such thing as racism.
THANK YOU MAMMA THIS CLIP ALWAYS CHEERS ME UP 🥂
Racist stories cheer you up??😲
I was in Singapore and I walked into a very, very, very, expensive store -I had some money but not that kind of money
there were no price tags on the items (shoes, handbags etc.)
The store had/have butlers, as my friend and I walked around, we were offered champagne
No one followed us or challenged our ability to pay -but all we wanted to do was walk around and look- the staff thanked us for stopping by. 💃🏽😍👍🥰
I was there too!!! And there were loads of Singaporeans lined up out in the halls waiting to get in because there was a 50% sale.
Once I went into that store with my daughter. The sales ladies didn’t even look at me, and decided to help other customers instead. At that point, a young black man, came to me, show me different bags, and was extremely polite and helpful. I decided to buy from him. Bought me a nice bag, which I still have today, and the young man was happy that I bought the bag from him.
The sales ladies didn’t sell anything, and just looked at me, my big Loui V. Shopping bag, and at the young man who probably scored some commission that day.
from what I know. LV sales people don't get commission from selling..so is really the passion and the man is doing his job. Wish him well!
very similar story in the Gucci store about two months ago ... went in there for shoes (with my two cousins, we're all black) and weren't given the time of day EXCEPT for one employee who actually treated us like humans -- he helped us chose which shoes we liked the most, gave us recommendations, showed us other shoes in different areas of the store, made us feel like we belonged, too. Rodrigo was his name. Hope he's still at that Gucci store, hope some of his coworkers are not.
I honestly don’t understand why blacks or people with that experience even buy from the stores like that. You get disrespected in a store all for a bag? Because it’s “designer”.
It happens to our Famous singer in the Philippines. She asked for a bag to see but they didnt allow. No one assisted her only a black man who approacher her so nice. The result, she bought so many LV items, (she can really afford) and the other staff started to assist her, and the other staff -ladies just looking unbelievably😔😁🙏🏻❤️
@SpankBuda you shouldn't tell people what they should do. You should just listen. I think she did the right thing.
She's trying to be a good example for her child. If that guy wouldn't have been there to help her then maybe she would have left. But it seems to me like there was wisdom in her actions.
That is the most French sounding Italian accent I've ever heard!
This is the most South African sounding Italian accent I’ve ever heard!
Klint Gocllari african accent doesn’t exist
Ambre Miehakanda morning
😂😂😂
🤣🤣🤣
good that someone has the courage to stand up to her
This story never gets old. Watching in 10/2022
Letsdo,
you love this story because blacks love crying
@@romandarius6041 who was crying? 💅
This was stupid. Why did she have to be somebody to get respect. She was a customer respect should have been given right when they came in.
Unfortunately in most of Europe costumers are treated poorly. Not in Portugal though, if you go to Portugal they will treat you great!
It's European service in general
Raph Reyes that’s true!!!
@@scatteredseedsofhappiness3285 yeah because Ronaldo is black and he is treated fairly
It's a black thing
Once thay found out who she was , that's when she should have taking her money somewhere else.
Yes.
Definitely... Proper Pretty Woman moment. "Big mistake, huge!"
effie preston i agree
Agreed! Hate to say it but Italians (living in Italy ) can be pretty narrow-minded, and racist to the core .
I agree! I wouldn’t have bought a thing from there.
The power of having your own show...shows!
Just vist us in Colombia. You are a queen and deserve best. We love everyone here.
I think the most powerful statement Kirby could have made was to decide that after all that fuss she did not want the bag anymore. why would I spend my (or Oprah's ) money in a place that is hell bent on not serving you? there are too many other stores where my money has no color.
Yup!!!! And left knowing that the person you are harassing could afford ALL of those bags!!!!
Loretta Knoelk lol that would eat away at them for so long..
+Bernice Nichols-Parmanand That is what I would have done. I would not have spent one cent (or euro) in that shop.
+Allegra Logan I know you already know, but just to confirm.. the vast majority of Europeans don't feel the same way as Darius.
+Bernice Nichols-Parmanand absolutely...you are 100% correct.
Why’d she buy it after that treatment? That’s crazy to me.
Not buying it kinda feels like she had lost to that racist scumbag. But then again, personally, I wouldn’t want that bag anymore cause I’d just remember that horrible encounter every time I see it
For Gayles kid.
Right!!!
She didn't buy it for herself. She bought it for the small girl as it was her birthday. Did you even watch the video................
Kids aren't gonna want the bag any less just because its a Racist selling it.
Word
SHE GOT THE MESSAGE FROM THOSE SHE LOVES SO VERY VERY MUCH!!
This is my most favourite of all times that Italian will never live that down xx
i would of drank the champagne and then leave with no bag.
I'm sure the bag was complementary also.
+Dewster Yea right! The champagne to calm nerves. Bag has to be paid for
Would of? Really? Get the bag and go to school
No. She though correctly. For all that trouble going through that trying to purchase a bag when that's what their in business for?! DRINK THAT CHAMPAGNE AND THEN LEAVE! 😊
Tedison I almost laughed myself sick at your comment! So right, yet so wrong!
Damn... I was waiting all that time for Oprah to go: "You get a bag! You get a bag! EVERYBODY GETS A BAG!"
Wintərly Heīghts 🤣🤣🤣
LOL...that would have been great!
Until they have to pay taxes on that bag!!!
Wintərly Heīghts me too.
Made out of the salesman's skin.
Gracias
Oprah is an amazing Oscar-worthy actress and absolutely hilarious!!! LOVE YOU LADY!!! XO
Not even gonna lie I was mad she actually still got the bag & drank their Champs after all that disrespect.
I was thinking the same thing. After the guy learned who she is, she should have said, no thank you, and left.
Yea, that was terrible. I don't know what she was trying to prove by still taking the bag after have so much trouble from that one store.
I think and I could be wrong but it’s coming from the POV “forgive them for they know not what they do”. Racism is learned and very deeply rooted. When people are in a good place with themselves and the place where they stand in their Universe they do not behave this way. There are times when we walk away from a situation and other times we provide a teaching moment for others which can be humbling for the recipient/s. I 100% doubt Oprah gave up any of her personal power from this. Some day those people will have a life changing epiphany.
So you were mad that the black woman got what they say she couldn’t have? Think about it that way. Besides she had already promised Gail’s daughter that she could have whatever she wanted in the store. Also just a note, if all black people had that mentality we would be nowhere at all. They disrespect us over the slightest and don’t want us to have anything. It is only when black people stand up and say its enough that we were able to make ground.
They think she can't buy it!
Oprah should know better ! Don't spend your money where u aren't respected! PERIOD !
Fiyahfox Promos she was trying to prove a point. And she could have proved that point without giving them her money.
Period.
I don't think she has periods anymore
Boor Haave I don’t think that’s your business
@@miahtaylor2802 Period!
Hilarious 😂😂Oprah is just great !!
That bag went down in History! The story of that bag and the price should always be with that bag! One day it might be a museum piece!
I was a mystery shopper one day at Prada in Honolulu. Just came from the beach in shorts and wet hair. The Sales Lady was nothing but gracious to me. I sent in a A+ report for her. That is the way it should be ALL the time. I told her I had a wedding to attend and was looking for a nice dress or suite. Lucky for me none of the outfits were in my color!
I wouldn’t have brought that bag or any bag from that store just out of principle. Racism is strong in our country and out of the country to Oprah knows that so why did she buy it? I would have died before I bought anything from them.
@@sparrow8946 I think buying it also proved a point because that sales guy already tagged them as people who probably couldn’t afford the bag. She had to let him know that he is late to the party and he needed to check his email and check himself in the process. At times you have to deal with such situations head on.
How do you become a mystery shopper since I live in Oahu and I do shop at these types of stores.
@@brendanaomi204;
@@sparrow8946 Sometimes it’s more constructive to call people out. I think this situation was a perfect example of that.
Had they left and taken their business elsewhere, those Romans wouldn’t have learned their lesson.
You gotta love Oprah. She's the best, and blessed!
u
so classic had to see it again
Oprah Winfrey my love😘
Blacks love the Jussie Smollett lies
There is no way, in 4 hells, that they would've gotten a dime from me!
Robin McLean yep 4 hell’s
I know that right
Right
GOD Bless you!
Keep ya damn bag...Kirby would have learned that dat "that no matter how much money and fame i have (Oprah), no matter how BADLY i would have wanted to purchase that bag....we would have went else where.
TF i look like spending my money where im (verbally told) im not welcome.
Why is she so proud of purchasing a bag from someone who didn't want to sale to her? I would have walked out.
To tell this racist story on her own show
Now you know
She didn't let him put her down... she wanted the bag, and secured the bag. Imagine wanting something then having to give up or walk out because someone else thinks you shouldn't have it.
Because she got what she wanted.
Rosa, because she wanted to give the young girl anything she wanted and she wanted that bag.
Listening 02.27.22. Thank you SDS
🤣🤣🤣 What a funny situation!
I am not laughing. This shows how discriminated black people are all over the world.
and your last name is sales, so I can see why this story of no sales would upset you.
Lol that was funny
And clever
It's true but I also like that Oprah made light of the situation. I would've definitely been mad, but she made it funny and also showed how ridiculous the sales people were.
Not all sales people are ridiculous lol
I don't think they should have spent their money on the bag
+mickey rouke - And child it was probably a 150K to 200K bag!
+Nada Abuqamar - Nada - who do you think you are talking too??? The statement was made in reference to the lost commission and secondly it not logical - just because she is a billionaire - it does not always mean they are looking at the highest priced anything! The bag she was looking at was around 60K. You see honey, there are some 1 million dollar hand bags! Some bags by Hermes Birkin - Ginza Tanaka can cost as high as 2 million dollars (Platinum Bags for the super wealthy)! 150-250K bag is actually classified as a "cheap" bag and I was even more surprised that Oprah was looking at a 60K bag, which is high end for most of us and are classified as "cheap", "cheap" bags.
+Nada Abuqamar - I was saying the possible amount because the clerk would have received an 8% commission on the sell of the bag - you get it?? The statement was in reference to the stupid clerk losing out on money she probably needed- not Oprah. And I left out the 1001 Nights Diamond Purse which runs well over 4 million dollars unless you catch a sell! If you have never purchased a high end purse - you don't get it! So that you know, many of the designer handbags can even be rented - 10K to 30K, if you just need it for a gala or something for a short period of time to match a designer gown for most of us common folk.
+Segdirb lol you have obviously never been into a louis vuitton store, i have bags from there, no such bag that costs that much in that store... they are around 1k to 14k...
why spend money at a place that is providing poor customer service
So love Andre's book .he's a gifted writer intelligent motivational
I watched for show everyday, she was a fantastic talkshow host!
this is kind of a weird story. in the end she got the bag because she's rich, not because the store owner was corrected for being racist. sort of shows how you can buy your way out of a racist situation, but majority of people don't have the means to do that.
StopThatSquirrel Exactly!!! And honestly Oprah shouldnt have even patronized that freakin store. They shouldve just left and got the bag from somewhere else! There are plenty of other Louis Vuitton stores and it didnt have to be in Rome.
The dude was just a worker. LV is a subsidiary of a public company LVMH. 2 ways to deal with it: insist on making the workers give in or just leave and go buy something at a different store (and then write to corporate customer service).
Well isn't it reassuring that people with money (like Oprah) actually fight injustices like these and make them public.
She just shared that story with millions of people, and did not forget to mention it was Louis Vuitton, Oprah never mentions brands, but she knew there would be repercussions for the Rome store.
Money answers most situations. However; not all racist situations, money can never change your race or a persons heart. American history is filled with affluent black folks who ran into racism and money and prestige didn't matter, it was not long ago that Hollywood film godess, "Dorothy Dandrige," could not even dip her foot in the swimming pool of the hotel she was staying at in Vegas because she was black, and when she defied management those ditso's actually had the pool drained and sterilized. So it is not always about the money. In this situation because of Lady 'O, and standing up against this injustice, justice prevailed for a change, even if it was a small victory, I love Oprah for that, and for keeping my cool, I can't say I would have done the same had it been me. Nevertheless; if the store in Italy had not given in it might have not only been crushing to the illustrious "LV," but quite possibly could have caused an international incident! Good for her!! #Oprah
That store knew a snob when they saw one..
I was a surprised that a Frenchman was so passionate about the Italian people.
I was thinking the same thing. Lol
Max Poole is there something going on between Italy and France?
Furyflame2 Nothing that a good accent coach can't fix
Im gonna take a wild guess that you are NOT American - love your sense of humour and I'm laughing at the response here it just shows the differences in sense of humour. Sarcasm is lost in humour in the US.
Lame joke.
“THE BAG IS ONLY FOR THE ITALIAN PEOPLE?!?! WHAT KIND OF BULL IS THAT?!” 🤣 🤣 🤣
Best clip ever we love u
Why did she insist on spending her money with someone who had no respect for her as a human until he was told if her monetary value. This is one of the most sickening stories I've ever heard. God help us Please!
Agreed
For her Goddaughter, Kirby.
@@latazzMorrison She wanted to put him through his paces by this time. She was having fun.
That because these people watching u are thieves themselves. How many times have we watched the new of large department stores. Where things were stolen by the Employees.
I’m a Caucasian woman and was treated in a discriminatory way in a LV store. I was the only one in the store who was obviously not well-heeled! I was what they would feel, not up to their usual customer. I knew from the moment I walked in. I was patronised by an obnoxious staff member! I’ve also been discriminated against because of a chronic condition which cannot be hidden especially when it’s “active.” Sso ANYONE can experience unpleasant discrimination. It’s NOT exclusive. It’s fir all!!
I buy my bags at Walmart. I don't have these problems.
I buy mine at Target!
@@nabila2180 classy 😎
There’s two sides to every story. Just saying.
😁😁😁
😆
Everytime I want a good laugh I reference this video lol
The elegance and good humour that Oprah tells this story with. No bitterness or victimization, just pure class.