What is it REALLY Like Working for Best Buy? (3.5+ years experience)
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- Опубликовано: 1 июн 2024
- I'm spilling the secrets! I worked for the #1 Electronic Retailer for more than 3.5 years. I'm letting you peeps know my REAL opinions UNCENSORED working for Best Buy, the CONS & PROS. Hope this helps anyone applying.
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Shopping addiction is your problem, not Best Buy’s.
You and the eight people who upvoted your comment have clearly not worked at a best buy
@@PastorGooch have you though?
@@PastorGooch *liked. This isn’t reddit redditor🤢😒
@@POPALZAiii r/ihaveareddit
I have to agree with the very last one about friends, and relate to you when you say you were a shy kid. I was too, started working at Best Buy seven months ago and was afraid to use the radio / walkie talkie at the start of it, but eventually it became routine. I used to never want a job because I wanted to avoid social interaction, and when I did get a job it would be one in a warehouse or overnight, but hated that no one wanted to talk. I wanted to talk, but was afraid to talk. I am happy where I am now for sure and have made so many great friends working here.
As a ex-mobile associate Best Buy employee I totally agree with everything he says. They always says “customer first” but reality they’re looking more at sales and revenue than anything else, not to mention there’s too many rules that can make anyone easily fired. Too much work, too much expectation, too much rules but don’t get me wrong I loved my work and I love shopping even without (now) the employee discount but there’s always something better
Franky Chan true too much work for 10 box an hours 😂ridicules and I don’t even talk about the extended warranty 👎
And it’s worst in Canada guys like everything...
Best Buy is great company, like other companies. their values that are been implied on their employees year by year are making the company grow. like any other employer you might work for in the future they will set expectations like best does it with their employees, no right or wrong answer and everyone is free to say whatever they think.
Fucking lie they are terrible
You complained about the jobs pay but fail into the Trap of basically putting your hard-earned money back into the companies pockets because of a discount
Lol. You don't know how this works.
guitar center & Walmart are the same way
Jeffrey Boles you don’t know how it works because he is right. The gsp plans come back on your checks
Kenny random you ain’t lying
@@warhead213 what do you mean they come back on your check?
I’m an employee and I spend $3000 on soda and snacks 😂😂
I still freaking relate
I go to Best Buy at least Once a week and nearly always buy something very rarely not buy something
definite advantages to going IN-store to try things and deciding if you want to purchase down the line
Why can't I find a video about someone sitting in front of a camera and talking soberly about what their job entails
HAHA! Welp 🤷🏻♂️
Activating phones is NOT that complicated really if you know what you're doing...
Michael Undas that’s why I had air quotes....I know. Thanks for the support.
You’re so wrong. The Best Buy “Beast” is so hard to manage and dealing with 3 dealers (sprint, at&t, and Verizon) it is so hard to really get the system to work. If you haven’t worked at a Best Buy it’s hard to know how bad it is.
preach brother
@@aaronballew9890 lol beast was horrible, and then contact Sprint support made me cry everytime
Limeball13 three words... Prepaid customer service.... never... never start that shit...
Been working for Best Buy for 2.5 years going on 3 love it great environment 👍
I've worked as an inventory specialist at best buy for about 8-9 months now and honestly he's not wrong about most of the stuff in this video... one thing that I strongly agree with is the pay... inventory employees start around $10/hour but the position is very physically draining and during the holidays you can easily be there for 10+ hours (4pm - 2am for me personally) despite being scheduled until 10pm... there are definitely days where I do not feel like I'm being paid well enough for the hard work that we do but I don't regret working for best buy at all... the community and discounts are very good and hard to come by so overall if you're looking to work for best buy, definitely do some research before applying
*laughs in Project Team* I truly love my job (not saying it sarcastically)
Appreciate your support brother
For a inventory specialist does the amount you make a hour increase over time or no?
hey bro, just asking. i got hired as a product process specialist last week and i start this week. i'm a full time engineering student at a university and i take like 4 courses per sem. do they need you to be full time in the summer/winter break or do they need you full time all year for tuition reimbursement cuz that would be hell
So now with the killer price match has saved best buy! Im working lifestyles and now ill be moving to appliances
Great vid! Super educational!
Any tips on getting into Geek Squad? I need a new job this summer 😮
My store coworkers and managers are pretty fucking awesome honestly. And the starting pay is well above most jobs around my area. Even my fiancé who has a Bachelor degree makes less than I do.
what items specifically do you get employee discount on like brands and type of technology.
current PC sales associate, i hated the job the first week, but eventually i understood how it was to grind when there’s traffic, help customers understand which computer fits the best needs and wants they have, attach other accessories like GSP, TTS and show them the value :) been working there since october and i still love my job, best co workers, supervisors & managers, and the customers are fucking awesome too!
R u still there?
@@clumz4630 nope, intern at boeing!
Im making 11 and im just starting out
Joe Rod what’s the employee discount ?
Dabaydestrian as an employee i can only say that i pay 5% above cost
beautiful. I'm thinking about applying soon actually
@@joeluis2455 wym by 5% above cost?
@@MrPscychic 5% of the cost that bestbuy bought it at
I can refer to that I've spent so much money at best buy i recently got alot better though and started saving but first few months are hard you want to buy everything
Damn I didn’t know they expect their employees to make X amount of dollars. Those employees that I made two separate huge purchases... I must’ve blessed their day that day.
You probably did!
All Retail has a Sales Quota! Working at restaurant just demand you to be on the clock but it is very, very, very exhausting and stressful than retail. My regular hourly rate is $15/hour.
Hi. What can I do if I bought a tv online and the advertisement says free shipping,,, and for personal reasons, I tried to cancel that order,,, only after two hours,,, and didn't allowed me to cancel that order,,, what is the best thing to do... I don't have a car, and that's why I checked for " shipping free"
What would you do in my place?
Thanks
Hey! Awesome video! Yeah! I have a lot of friends at best buy too.
Thanks buddy!
hey great video man, but did you offer Total Tech Support, 3 Year GSP, attach Office 365, and a Smart Pen?
HAHAHAHAHA!! 😂
I work at best buy, I do really feel for the mobile people they get the worst treatment from customers.
When you talked about having to be able to sell things that really bummed me out. (I mean I can do it, but if it's a high goal that's a regular day standard... oof) I've been super excited about the possibility of working for best buy after my first interview yesterday. I'm kind of shy though and I am unsure if I could actually push products until I made a certain amount of money per day. :(
You'll be greatful that you pushed yourself if you do it. I was VERY shy when I started but its a job that makes you feel confident
@@seanmiller6693 I did get the job and am going through the paperwork-email-y process right now 😖 I hope I dont embarrass myself haha
I am 3 weeks in and everyone has been really supportive. Just today my numbers were not so hot and my peeps would direct customers to me or let me close a sale. Hopefully you have the same kind of support!
@@Myouu Aw! That's awesome! I hope I will :)
You can do it!
have an interview today w them and im still a hs student considering im going for my GED/Hiset. I just need the money, so I can pay for my own things n stuff (typical freedom every young adult wants). im extremely tech savvy so that's a huge perk. going for a sales consultant in their gaming/entertainment department. hopefully i get it.
brittney harfield hey I just applied today for the exact same position! I want to ask: did you get the job? I am in the exact situation as you, just got my diploma and looking to get some experience.
Sohaib Syed I DIDNT SEE THIS REPLY UNTIL NOW! but yes! i did get hired n i enjoy the job a lot! ive been working w best buy for a month now :)
brittney harfield I just applied today, any tips?
Jay _1 say u like working with people and your perseverant I said that and got the 3rd interview with the GM I applied for asset protection
@@brittneyharfield how did you apply for the job?
4:45 I rather have that than co-workers picking in you for doing a very a good job that your Restaurant managers like you for your hard work and not ever be on check at a restaurant. When I used to work at a restaurant I would get harassed by co-workers acting like they upper management. Retail sounds good but the pay is crap. Restaurant is a better recovery for easy money.
Keep making videos bro 🔥🔥🔥🔥
Thanks man, I lost so much motivation but I really wanna get back into it now! Appreciate the comment bro.
I personally don't recommend working for best buy. I worked in the warehouse so I was immune to having to get cards and memberships. Best buys only interest is getting customers to sign up for the best buy credit card and total tech membership. That's all they acre about. If you want to be pushed to get more and more regardless of how well you do then work their, If you want to get treated like a human and not a robot work else ware.
Good video, but if you are a SALES person you would expect to SELL items. That is why they have a revenue goal. They are not going to hire someone into a sales position if they don't plan on selling. In other words, here is an analogy. A restaurant hires a chef but the chef is too lazy or does not want to cook at all... Also saying that "everyone has a sales goal" is 100% wrong. Customer Service, Inventory, BOL, Geek Squad, and so many other non-sales departments do not have a revenue goal. That being said each store is different. The BB that I work at has amazing managers who actually listen rather than take advantage. Also don't forget that the $14 an hour can be waaaay higher if your store hits its revenue target each month. Especially in mobile (mobile department and appliances has one of the best bonus structures vs other departments).
i wonder how large of a percentage of the company's revenue comes in from employees. Is it majority? They're standing around window shopping most of their shift. Even when they are working, their brains are constantly screaming "I want this, I want this, I want this," with every item they handle. Doesn't matter whether or not you have a shopping addiction - it's human nature. Some have greater willpower than others. Retail employees in the stores might be corporations' largest customers. I wonder if some might say that makes the underpayed workers suckers in the grand scope of things.
I just applied for Mobile and Connected Life Sales Consultant, and I hope they call me for an interview. And if I do get hired, I hope to work in a good and friendly environment and hope to do my job well.
did you get the job?
@@SimonVideo damn this comment old as hell. Nah I didnt get it but thanks for reminding me lmao. Jk. Hope u get the one you're applying for tho.
@@Kurumiinho”I hope to work in a good and friendly environment” famous last words
Wow. I got hired as a sales consultant at best buy and starting pay is $13.50
wolfusa2002 lol just got hired too ! 13 tho, Black Friday is going to be fun since I got one day of training
hired at 16
Wow in Canada it’s 13 what a rape
What state do you live in?
Do the asset protection members stand at the security desk?
Yes sir!
awesome video
You can never be disciplined for metrics regardless of the context. So you could miss every month but so long as you are showing some sign of improvement or willingness to learn and try new methods to interact with clients then you'll be more than good and prob get top scores in annual reviews.
Hey, I don't know if you still check your comments, but I have a question. I just applied to best buy and did the online talview interview, and I just want to know about how long Best But might take to get back to me to see if im hired or not.
Thank you
I have my interview tomorrow so hopefully that goes well but I applied online and did the online interview on Sunday and got a call to schedule an in person interview on the Wednesday so hopefully you have already got that call or set up or even done your interview
How did your interview go? I just did mine today.
I would probably work there just so I can get games, consoles and phones before anybody else.
Sounds like every floor person complains about how hard there job is but in reality it’s one of the easiest things you can do u just have to be fast on ur feet and that’s how u move up not by complaining about how hard it si
Try it than
I just attended a hiring event Yesterday and got hired customer service seasonal.
Revolutionary Thinking Same! Good-luck (:
@@project5973 Thanks.
Revolutionary Thinking congrats! Was it hard to get the job? Did you have a strong resume? Because I want to apply, this would be first job
Aye that’s awesome, congrats!
You make it sound like Amazon is far beating best buy which is not true. I always have loved to ask questions before purchasing anything and amazon just sucks at that even with the FAQs. Their share value has doubled the last 5 years
Canada or US?
Is geek squad low pay?
It pays higher than Mobile Sales.
Figure out the politics, drive, work you put in, and your ethics, and only then will you see when it will be worth it. Don't and you will be shiit out of luck. Best buy will be around. Mark my words. You have one job, unless you're in operations. Be the best at what you do. And if you don't, then you suck. Period.
Well no wonder $14 wasn’t enough per hour for you. You blew it all on crap 😂
How do you get your uniform?
ll One King ll complete all training and get Best Buy Certified
I applied to be front greeter. Is that lowkey security?
late reply but lowk yea
What did you wear for interview
Jose Manuel dress shirt from Marshall’s, dress pants from Ross, dress shoes
Hector Director TV thank you
i lowkey wanna know where you work now
Business Analyst for a government contractor! Working from home 🙏🏼
what if i broke a tv on display?
I can activate and set up a new phone in about 5-10 minutes. I set up all my family’s new electronics and I wish I got paid for it.
What age do they hire at
There Customers service sucks they might fire the lady I was on phone with. I specifically told her I need to ship to different Adress What she do put my name on Both.
i heard employees get cost plus 10%, and it changed to 50% max.. is this not true?
Nah none of that is true
it’s the cost plus 5% unless the item is on sale and is lower than the employee price with the original full price then the employees get the sale price with no additional discount
wolfusa2002 fuck, that’s hella cheap, if I get hired, I’ll probably buy everything in the store lol
Yeah you were really under paid for a mobile sales consultant at Best Buy
They are terrible, your under paid, and customers are fucking annoying, I work in the same department it’s work and they’ll hire anyone that can kiss enough ass 🗣🤷🏾♂️
Your preaching it brother.
Hector The Director I’m currently there now unfortunately and it’s terrible just there long enough to find something but not doing shut in the mean time they won’t fire me cause not paying unemployment 🤣 so I’m content until something comes around I have 3.5 years of experience also
What tips can you give for someone looking to land a job at Best Buy? What qualities are they mostly looking for?
Hey there, thanks for the question. Best Buy is always looking for tech savvy people. people who love technology and all things geeky. People who smile and have warming personalities. At the end of the day they need their employees to bring in money, not just be nice. So show them your willing and able to bring the store money and sales, while having a smile.
noblehazards facts. Your not lying man
Just like any company they need to make money at end of the day, you will have goals each day to reach or exceed. How much to attach/sale, and most good sups/managers will understand you have good days and bad days, same when it comes to months.
But honestly, ignore it cause that will just stress yourself out you have no control of who you going to work with and what kind of situation you are in, best thing to do just give 110% with each client you meet and you do better than anyone else or people who are "Number trackers". I did better than anyone else with treating any client that comes in as a family member asking me for honest opinion. Be yourself, be good respective person that wants to help the other person looking for perfect gift for themselves or loved one.
Best Buy is a Seller of Dreams, that people come to use their own hard earned money to make all of it worth it. Clients will come back and ask for you, they even will respect your opinion base on the last interaction they had with you, and might even go for bigger sale next time (happened many times, client didnt want to work with anyone else but me), i had clients bring me cookies and brownies that i shared with the co-workers.
Put it simply, at interview, you want to let them know that you want to promote the brand, and make clients for life time not one sale, to make them aware that this is place to buy all their electrical needs, and we are here to make their decisions easier, worries dispear, and more sure that they getting correct information and advice.
Your not commission expect if you work in Magnolia. Be honest, but dont talk yourself out of sale by accident. But honestly, you will learn alot, how to manage people, deal with people, and learn proper service
Company is great i worked myself from seasonal to now in field agent with geek squad. Company great and alot to offer. Highly advice on trying to get hired at best buy, probably one of best retail experiences you will have out of every other retail company out their. 5+ years now, and still loving it. especially the people i work with and some really cool clients i meet, who are even famous.
My work ethic was always, work hard and do your best, and put out numbers that they have nothing to complain or coach you about. I did base on being self motivated, and just focusing on being their for others and helping people out.
LordsOfSkulls I appreciate the comment! Thanks for watching
LordsOfSkulls dude thanks for this comment gives so much value. I’m definitely someone that fits pretty well to what you described I think more people should have the opportunity to learn more about technology
Bro I'm not there to buy stuff though...
😛😘
I work at Best Buy as a 17 yr old so not collage it’s high school
Amazon experience store vs Best Buy.
There starting me at 15 but I have experience more than that
Glad to hear they start higher now!
1800 camera lol sounds like u wasted ur paycheck just buying things from bestbuy
I make 16 as a full time computers associate... rev goals are easy my rev/hr I need to hit is 700... I hit between 1300-1600 easy...
Cool story blood
I have an interview Friday!
I did too.
Jay _1 you mean hiring event?
Update I got the job! Starting at 13 and hour too
Jay _1 was it your first job? How did you go about the process?
Can 16 year olds work at Best Buy???
XerXes As far as I know it’s 18+
Yes you can
yes
Shopping best buy 3 mouths Years
Lmfao you're a trip sir 😅
I can relate to this ( Read my user )
There’s so much in this video that’s wrong.
Rumarrk Could you please tell me what in it is wrong? I am thinking about applying and would like to know more
🤷🏻♂️
Stop
Activating phones is a tough job now? Sounds like you were getting paid properly. Also, being paid on commission isn't a new thing. If you can't sell then you can't sell and you need to look for another job, honestly.
The user named, "You Need Jesus" is right in the comments. It's not the discounts fault for your spending habits, it's your fault.
FYI, Best Buy employees don't work on commission. They just get hourly pay. Retail employees for actual cell carriers DO get paid on commission.
Won't be too much loner that no one will be working at BB any more! They will be done soon!!! WORST CUSTOMER SERVICE EVER!!!!!!!!!!!!!!
Mark The Spark I agree, sadly haha
What the fuck was that intro , don’t ever do that again
Best buy should be boykoted, it's a very descriminative buisness, only hires friends and does not hire anyone with arab origin.
Worldcup2018Matches false
I work there and I am arab
Just because they didnt hire u smfh. Dont use discrimination to attack ppl
Scarborough Town Center here in Canada....the amount of Arabs and (not to be racist here) brown people are OTT. I agree Best Buy should be boycotted, but not for the racial profiling (it's very much illegal in Canada for an applicant to be turned down due to religious and racial background). But anyways, they got the worst customer service EVER! You have a better chance of being struck by lightning than getting on a phone with one employee in 10 hours (obviously exaggerating), and it's rare to find an intellectual employee who actually knows their own workplace and where everything is.
Over 80% of the employees in my old store were either Arabic or Kurdish. This was in Tennessee... So I strongly disagree with your opinion.
I have nine months for best buy experience and a good amount I like it has help me build some skills I was lacking on I have a lot more confidence from voice . I have been able to as much I can with what are looking for . When is comes to headphones I show them from Sony Bose beats apple JBL and Sennheiser . So I'm doing 100 percent and half . And the worker and the manger are great people
But what are the bad . One when some try to return and item is way passed its return they demand to speak to a manger . Than you get people who wants to return a subscriptions card even we are not allow to do a return on it . And they go full Karen .
I had some who wanted to trade a MacBook air with a m1 chip it give me 370 . she wanted to be like 650 or something and than demand for a manger to give her more money When I come in to work at frontends I am the only one over there if wouldn't be bad . If wasn't for returns trade in store pickup curbside . And have to keep resetting the device more than once and this so far has happened to be close to 10 times in the last three months .
I really hate when we get PS5 drops in store is always the same group who buys PS5 and sell them for a 200 mark up and one guys to forced me to sell him a PS5 even I saw him buy one and ask for a manger to buy one for his friend . i even say is one per customer .