The worst hotel in Cancun, Rude front desk, except for Axel …rude concierge, rude maids. No smoking anywhere on resort you have to go to the front of the hotel and sit on staircase. Feels like you’re at work on a smoke break. So ghetto. No entertainment, no food after 11pm unless you pay for it. Nothing works, not the wifi not the tv not anything and I was in a suite. The food sucks. I was sick for 2 weeks after I came back. Security is a joke 2 dudes snuck into the private pool area and started having sex. They will charge you a cleaning fee for even the littlest spill anywhere in the room. If they catch you smoking it’s 250$ US .. Most stressful Hotel I have ever stayed at. STAY AWAY YOU WILL WASTE YOUR MONEY LIKE I DID. DON’T make the same mistake.
The worst hotel in Cancun, Rude front desk, except for Axel …rude concierge, rude maids. No smoking anywhere on resort you have to go to the front of the hotel and sit on staircase. Feels like you’re at work on a smoke break. So ghetto. No entertainment, no food after 11pm unless you pay for it. Nothing works, not the wifi not the tv not anything and I was in a suite. The food sucks. I was sick for 2 weeks after I came back. Security is a joke 2 dudes snuck into the private pool area and started having sex. They will charge you a cleaning fee for even the littlest spill anywhere in the room. If they catch you smoking it’s 250$ US .. Most stressful Hotel I have ever stayed at. STAY AWAY YOU WILL WASTE YOUR MONEY LIKE I DID. DON’T make the same mistake.
Horrible😢