Find out how to withdraw Bitcoin from Kraken with this quick guide. Looking for more information? Check out our Support Center to learn more: support.kraken...
Hello @viktorzimmermann4585, 👋 The fees are set at a flat rate of 0.0002 BTC. Given the recent highs in Bitcoin value, these fees might seem larger compared to their cash equivalent. Rest assured, our team is consistently reviewing and updating our fee structure to ensure fairness. Many thanks, Kraken Support 🐙
Hi yesterday you closed my account on Kraken without explanation, WTF? I have money there. Restore my account I want withdrawal my money. Hello, Unfortunately we must inform you that we will be closing your Kraken account. For security purposes we cannot disclose the reason for this action. Kindly note that you cannot open another Kraken account and that our live chat and phone support channels will not be able to provide assistance regarding this matter. We appreciate your understanding.
Hi there, Thanks for reaching out to us. We understand a closure is always difficult. However, due to privacy and security standards, we are unable to comment on this matter through this platform. We recommend addressing any concern you might have by replying to our email. This way you will be in direct contact with the team that can discuss this with you. Regarding your funds, could you please share your ticket number with us? We'd like to look into this for you. Kraken Support 🐙
Thanks for sharing the ticket number with us. We would be glad to assist you with this situation. Our social media team can only answer general questions, so we will need to address your concerns via email. It looks like we are already processing your ticket (13296156). However, you can expedite your request via this form: goo.gl/forms/2VolutBY6HBGJRRA3. Best, Kraken Support 🐙
It costs over $13 to withdraw $20? 01:29
Warum ist die Gebühr so hoch? Um 13 Dollar zu versenden, verlangt kraken 13$?
Hello @viktorzimmermann4585, 👋
The fees are set at a flat rate of 0.0002 BTC. Given the recent highs in Bitcoin value, these fees might seem larger compared to their cash equivalent.
Rest assured, our team is consistently reviewing and updating our fee structure to ensure fairness.
Many thanks,
Kraken Support 🐙
Hi yesterday you closed my account on Kraken without explanation, WTF? I have money there. Restore my account I want withdrawal my money.
Hello,
Unfortunately we must inform you that we will be closing your Kraken account. For security purposes we cannot disclose the reason for this action.
Kindly note that you cannot open another Kraken account and that our live chat and phone support channels will not be able to provide assistance regarding this matter.
We appreciate your understanding.
Hi there,
Thanks for reaching out to us. We understand a closure is always difficult. However, due to privacy and security standards, we are unable to comment on this matter through this platform. We recommend addressing any concern you might have by replying to our email. This way you will be in direct contact with the team that can discuss this with you.
Regarding your funds, could you please share your ticket number with us? We'd like to look into this for you.
Kraken Support 🐙
Thanks for sharing the ticket number with us. We would be glad to assist you with this situation. Our social media team can only answer general questions, so we will need to address your concerns via email. It looks like we are already processing your ticket (13296156). However, you can expedite your request via this form: goo.gl/forms/2VolutBY6HBGJRRA3.
Best,
Kraken Support 🐙
Can I ask for complete assess of my wallet so I can see the transaction myself?