I wish the Shark release a firmware update for the Shark Matrix. Many low profile robot vacuum cleaners already enabled multiple map, and 3D, but Shark Matrix can only save 1 map, and doesn’t have 3D map live view yet. For the price of over $400, without 3D and multiple maps management, it is pretty outdated. I am using the Shark UR2350AE model. ( Sam’s Club Version).
We are sorry to hear that you are having issues getting the robot to connect to the internet. To aid you with this, please contact us via Facebook at spr.ly/6055d1F99, Twitter at spr.ly/6056d1F9i, or Instagram at spr.ly/6057d1F9c.
We're sorry to hear that you're having difficulties with your Shark, and we kindly invite you to call our Customer Service Team at 1-888-228-5531 to assist you further.
I wish the Shark release a firmware update for the Shark Matrix.
Many low profile robot vacuum cleaners already enabled multiple map, and 3D, but Shark Matrix can only save 1 map, and doesn’t have 3D map live view yet.
For the price of over $400, without 3D and multiple maps management, it is pretty outdated.
I am using the Shark UR2350AE model. ( Sam’s Club Version).
Is this a new model?
Great question! Yes, The Shark Matrix Self Emptying Robot Vacuum is one of our newest models.
This video completely skips pairing. Not helpful.
We're sorry you didn't find this video helpful, maybe this one will help! spr.ly/6059nNxiS.
can’t hook to internet
We are sorry to hear that you are having issues getting the robot to connect to the internet. To aid you with this, please contact us via Facebook at spr.ly/6055d1F99, Twitter at spr.ly/6056d1F9i, or Instagram at spr.ly/6057d1F9c.
Rej ha a shark matrix.
Not helpful at all.
We're sorry to hear that! If you need additional assistance, please send us a private message over on our Facebook page. spr.ly/6055Xt7oh
Worst stupid Robot clean half the room and leave the other half
We're sorry to hear that you're having difficulties with your Shark, and we kindly invite you to call our Customer Service Team at 1-888-228-5531 to assist you further.