Sometimes it actually IS misting but it's hard to see the mist. That's what I tried to show in the video. I wouldn't remove the inner lid at all. That's important to keep it working correctly, so leave it where it is. If you have a Laluz diffuser that you bought from doTERRA directly (not from Amazon or from somewhere else), and if you have issues with the diffuser, they have a one-year return policy on their diffusers, so call them for help - (800) 411-8151
My diffuser isnt misting... how do i get it to mist
Sometimes it actually IS misting but it's hard to see the mist. That's what I tried to show in the video.
I wouldn't remove the inner lid at all. That's important to keep it working correctly, so leave it where it is.
If you have a Laluz diffuser that you bought from doTERRA directly (not from Amazon or from somewhere else), and if you have issues with the diffuser, they have a one-year return policy on their diffusers, so call them for help - (800) 411-8151