Thank you so much. I’ve tried Amazon website but the remote didn’t work. Then I followed your instructions and it worked on step one. Amazing. Thank you so much. Keep up the good work.
Wow it worked! I wasn't expecting Solution 2 to work because I had already tried it but not the way you explained it. But wala it worked. Your channel has helped me and made me happy in soo many different ways. Thank you soo much. 😊
Thanks for the advice in the video. I firstly just restarted my Firestick Max by holding the play button and select button simultaneously for 5 seconds and it fixed the remote issues I was having. Volume and power buttons weren’t working.
Thank you so much my sister stole my remote when hers got confiscated I had no idea that my remote was with her for the past 3 months and about cried when it wouldn’t work you helped me repair the remote so now I can use my tv again thank you 😅
Our original remote stopped working. We had a similar remote we kept from a fire stick we had to replace. This video instruction after several others got us paired up. Thanks to the creator
My remote just randomly stopped working. Worked one min, 10 mins later not even the light comes on when resetting it. Not sure Wtf happen. Changed batteries, tried resetting, unplugged stick, etc. But now I’m just using the app to control it
Same thing happened here tried resetting unplugging etc. what worked was wiping the inside with a tissue. Crazy after 30 min of trying everything else and 3 sets of batteries
Thanks! I'm eagerly awaiting the delivery of my first FireStick tomorrow and I have learned so much from your excellent, informative, and fun videos!! 🧨🧨🧨☺️
OMG! Thank you so much!! Option 2 worked for me. Easy to understand and follow directions. I tried similar instructions but they were lacking info. Yours is complete and worked perfectly for my situation.
didnt use my fire tv stick for some time and i think my remote is completly broken .. nothing in this video helped to make it work again BUT(!!!) my TV remote works with the stick and i didnt even know that this HDMI CEC even existed .. so thanks for that. at least i can use the firetv stick even tho the remote is done for some reason
My remote is fried after 2.5 years. Had to rely on the phone app method. Thank you for the idea. The 4 digits that it prompts you to enter did not display on my tv until the screensaver turned on so that was a bit of a blocker.
Tried all your suggestions - none of them worked until I installed the app on my iphone. I actually ordered a new device yesterday - before I tried your last step! Oh well - I always like to get Firesticks on sale - just in case one dies.
I had an issue with my Firestick where it wouldn't fully boot and no remote. I tried all four of these methods and they didn't work. I couldn't even access anything since i deregistered the device for a factory reset. I did fix it though, here's how.... I put an OTG cable on and plugged in a USB keyboard. After the main boot screen I held down the ESC key and right arrow key for 10-30 seconds. After that it went into the automatic factory reset mode and i was able to get the firestick and the remote working again. Just figured I would share this with you.
Thank you for sharing. Yes, I am aware and covered this in a previous video. Fix Firestick Stuck on Boot Loop - ruclips.net/video/um8OD_byf2c/видео.html
Gota love your videos thanks for keeping everyone updated. I do have a question about adding a vpn to my Firestick. I already have a subscription to NordVPN So I was just trying to see how to install it and make sure the settings are correct on it or if I just down loaded it from the downloaded and it will stay in the right mode to allow and block the right stuff. So basically if I have made changes to it through my subscription I don’t want it not to work if I just down load it to Firestick and log into my account will it give it the wrong choices for the Firestick. I use it for my laptop and iPads but might need different settings for the Firestick Sorry just don’t want to put on a vpn that does not work properly on a Firestick because I changed settings for my computer. I hope you understood all of that Just want to do it right Thank you in advance for all of your help
My remote (3rd generation) had been working good after replacing it from one TV to another. Then after a bit it didn't turn on or off the TV. It would work through all the different apps and channels. I contacted Amazon they walk me through some steps but nothing worked. They recommended a new remote which I paid for but Amazon will reimburse me. Stay tuned I'll be receiving the remote soon.
I have installed a firestick 4k max on to a hdmi input port on an ASUS vp278qgl MONITOR with speakers but the off on control does not work nor does the volume control during installation and beyond. Setup does not mention ASUS monitors when it comes to TV control setup. Is there a work around to turn it off. like generic tv
Thanks for another excellent presentation. I have an unrelated question. I can't get any football on my firestick. Do you know of any good football channels that work please
I just replaced two Firestick 4k with 4k Max sticks. Now both all set up, remotes work fine on stick and on TV for on and off and volume for about a minute. Then it looses volume and power on and off. The old 4k sticks had no issue. I have tried everything and am lost. The two tv's are a Samsung and Hisense. I tried it on my LG and no issues, they both work fine.
As far as I know, unfortunately you can't activate a virtual mouse toggle using the My Fire TV app. If you have the original Firestick remote, double press the play/pause button to activate the mouse toggle. How to install a Mouse Toggle on Firestick - ruclips.net/video/TZl5kSEZ6lY/видео.html
Another informative video thanks, i have two 2nd gen fire tv boxes that both work well (one box is a spare) but only one remote, part number DR49WK, which is getting old and i want to replace it before it breaks, i have bought two new, apparently genuine, Amazon remotes with the same part number and neither will pair with the box, new batteries, tried searching for the remotes etc and everything else i can find to do, the original remote has no problem pairing if i remove its batteries etc, if you get a chance could you recommend anything else or a remote that would work please? Thanks.
Sorry, I can't seem to find a remote compatible with that device. However, have you tried these tips: CONTROL FIRESTICK WITHOUT REMOTE | AMAZON FIRE TV APP | USE YOUR PHONE - ruclips.net/video/lHTXjkMuwtc/видео.html SECRET FIRESTICK TIP - You No Longer Need Your Firestick Remote!! - ruclips.net/video/xgthd6VpUjk/видео.html
@@FireTVSticks Hi, thanks for the reply, it seems as though it may be the box causing the problem, i tried with another new genuine remote and also with the fire tv app and although it could find my device it wouldn't control it, i don't fancy doing a factory reset in case it wipes everything on there as some of it took a while to add including the early debloat tool so i'll have to hope the remote lasts a while longer.
Hi Tanya I hope you can help me my firestick is stuck in the Profile screen and remote has stopped working. I connected the firetv remoat to it but now that is not responding so I can't get to settings to factory reset firestick. Firestick is frozen I've tried all the things you said to get remote working. Eny I dears please John ❤😢
What if not connect it brand new remote and stuck after logo to my profile to enter and reset and reboot not working and Amazon firestick app not connecting and idk what to do
Tried a couple others but didn't help. Then your video popped up and i knew if you couldn't help me i was gonna just buy a new stick😊 but number 2 worked. Strsnge thing is after i did it then my other firestck remote stopped working...😮 now i gotta figure that out🤷♂️😊
Didn't work for me. When I pressed the home button after plugging it back in and reinserting the (new) batteries, the light didn't flash blue, it flashed red. The flashes were slow at first and then fast and took well over a minute to stop. And mine is several years old, so no warranty. Though now that I watch again, I see you unplugged the firestick from the power bar and removed the other plug from the side of the firestick. I only unplugged from the power bar. Not sure if that makes a difference. Can't try again just now as my kids are watching (discovered our tv remote works with it) but I will try again later when they are done. Edit: tried again, no luck. Remote settings are telling me the batteries are dead even though I took them out of a new packet.
A Fire Stick remote blinks yellow when the battery is low, it's not paired with the device, or there is interference from other devices, like an Alexa speaker. To fix this, replace the batteries, re-pair the remote, or move interfering devices away.
nothing works as the tv stick starts up to a screen that wants me to connect to wifi but i cant because the remote wont work and i cant use the app because you need the stick to be connected to wifi for that
Got a new remote, and it works intermittently. I keep having to take the batteries out and put them back in every half hour. Batteries are new. This video didn't solve that problem.
@@FireTVSticksI have regular Energizer batteries, as well as the Amazon Basic alkaline batteries. Both perform the same. I reported to Amazon and I will send the remote back. They want me to pay the shipping for the return, which means I only get HALF of my money back for this remote.
I tried the first 2 methods carefully as described and shown, but still no luck. My remote still shows "battery offline", but when I press the mic button, it goes on and with the press of any other button it goes offline again.
Have a question…..what if some of the buttons work and others don’t on a Firestick remote? In my case the buttons which do not work are: the power on/off, mute, and volume
It sounds like your remote is not paired correctly with your TV. Go to your Firestick Settings / Equipment Control / Manage Equipment / Change TV / then follow the steps on screen to set up your Fire TV remote to control your TV. I hope these steps will help to resolve the issue. Thank you for watching 😊👍❤️👍
Mine has been broken and they told me I had to buy one at my cost, and then they would refund me the amount I paid. I don’t understand why I had to buy it for them to give me my money back after the fact. So I haven’t actually bought a new one yet. Why can’t they just send me a new one for goodness sake.
Great info Tanya. I have gotten a replacement remote for free and I have gotten a 10% (I think) discount on a new remote if my remote is over the 1 year manufacturers warranty.
Is there a setting anywhere to disable bluetooth connection to remotes? Last week my remote wasn't working so I figured the batteries died. Changed them to no avail. Went through every step and ended up reseting the remote. I can use the iphone app to get to the Add New Remote screen, and it does SEE the unpaired remote, and says to press Select to pair the "old" remote, but no matter how many times I press it or how long I hold it, it doesn't get the signal. So I thought maybe the remote went bad. I am now sitting here with 3 fully. reset remotes from 3 different firesticks, all showing up in the Add New Remote screen, but none of them actually pair when I press Select. I don't understand how the FireTV sees that they are there (and I tested this by taking the batteries back out and watching it disappear from the tv screen), but will not detect when I'm holding the select button as instructed. At literally 1 inch to 7 feet away. I should also say that when I unplugged the power to the FireStick the first time, I had to completely enter my wifi information, log back into my account, and re-register this FireTV (that I've had for years) with my account, which I thought was bizarre. It works fine from the App now, but will not pair with any firestick remote. UPDATE: I'll leave this here in case anyone has a similar problem. I just ended up doing a full factory reset and it paired with the original remote IMMEDIATELY on first start up.
I have a fire stick lite and thought your steps perhaps did not work for this type of fire stick but realized you have to follow the steps precisely for this reset to work but I finally reset the remote. So much thanks.
Firestick had issue with software, so software was reinstalled and updated. Now firestick working but unable to connect with my existing remote.Tried previous version with new firestick remote but couldn't succeed
Unplug your Fire TV and wait 60 seconds. Press and hold the Left button, Menu button, and Back button at the same time. Hold them for 12 seconds. Release the buttons and wait 5 seconds. Remove the batteries from your remote. Plug in your Fire TV and wait 60 seconds. Put the batteries back in your remote. Press the Home button. When the LED indicator blinks blue, your remote is paired successfully. If it’s not paired, press the Home button for 10 seconds.
Currently at a hotel so I can't even connect to my app because it's not in the same network. And I can't even input the hotel password to start the connection, dammit
You can follow the steps in this video when you're away from home and you want your phone and Firestick on the same network: ruclips.net/video/UZifl8JJzbE/видео.html.
👍 FireTVSticks Recommended VPN 👍
👉 nordvpn.com/firetvsticks
Tanya..I love you ❤️❤️ You are susceptible, adorable., touchante, géniale..than you ❤️
A very useful video. On a similar subject, I've taped a piece of dish glove to my remote to make the navigation control softer.
You are the only channel that actually helped me fix the remote! Thank you so much! The key was to power down the firestick completely !👍🏼
Great to hear!
@@FireTVStickssame here...
Thank you so much. I’ve tried Amazon website but the remote didn’t work.
Then I followed your instructions and it worked on step one. Amazing.
Thank you so much. Keep up the good work.
Wow it worked! I wasn't expecting Solution 2 to work because I had already tried it but not the way you explained it. But wala it worked. Your channel has helped me and made me happy in soo many different ways. Thank you soo much. 😊
Glad to hear that
Thanks for the advice in the video. I firstly just restarted my Firestick Max by holding the play button and select button simultaneously for 5 seconds and it fixed the remote issues I was having. Volume and power buttons weren’t working.
Thank you so much my sister stole my remote when hers got confiscated I had no idea that my remote was with her for the past 3 months and about cried when it wouldn’t work you helped me repair the remote so now I can use my tv again thank you 😅
Thank you so much, option 2 fixed my mom's firestick with ease❤❤❤
Thanks, wasn't working for a week. tried option 2 and now it is working perfectly!
Great to hear!
Thank you so much!! Worked when nothing else would
It worked with the CEC option on the tv remote. Thanks😊
Our original remote stopped working. We had a similar remote we kept from a fire stick we had to replace. This video instruction after several others got us paired up. Thanks to the creator
Glad it helped!
Brilliant explanation and sorted my new remote not connecting 😀
Glad it helped!
Many thanks got my remote paired again. Option 2 worked for me 😅
Great 👍
Thank you so much, this resolved my issue
Tried different websites with no success and your video got my remote working again! Thanks so much, you rock!
Thanks a lot for the video. I followed the remote resetting process and it worked!! I was almost ready to buy a new one
Great to hear!
Good video Tanya. Great to see you!
Thank you! 😊
My remote just randomly stopped working. Worked one min, 10 mins later not even the light comes on when resetting it. Not sure Wtf happen. Changed batteries, tried resetting, unplugged stick, etc. But now I’m just using the app to control it
Report to Amazon.
Same - no light tried everything
Same😢
Same thing happened here tried resetting unplugging etc. what worked was wiping the inside with a tissue. Crazy after 30 min of trying everything else and 3 sets of batteries
Thanks! I'm eagerly awaiting the delivery of my first FireStick tomorrow and I have learned so much from your excellent, informative, and fun videos!! 🧨🧨🧨☺️
Thank you! Enjoy your new Firestick when you get it! 💖
@@FireTVSticks Will do & ta luv!! 🇬🇧 😀
Great video Tanya.
Thank you!
Your methods are the best thank you
OMG! Thank you so much!! Option 2 worked for me. Easy to understand and follow directions. I tried similar instructions but they were lacking info. Yours is complete and worked perfectly for my situation.
Glad it helped!
Thanks Mrs T informative walkthrough
👍👍👍
My pleasure 😊
Thank you option 2 worked for me
You are my life saver❤❤❤❤
didnt use my fire tv stick for some time and i think my remote is completly broken .. nothing in this video helped to make it work again BUT(!!!) my TV remote works with the stick and i didnt even know that this HDMI CEC even existed .. so thanks for that. at least i can use the firetv stick even tho the remote is done for some reason
Glad it helped
step 2 actually worked thank you
Great to hear 👍
Thank you so much! I just needed to clean the corrosion/residue 😅
I used a qtip with some rubbing alcohol on it.
Thanks much!! Excellent,it worked!!
My remote went down so the daughter just uses the app on her phone now 😊, I'll definitely try the remote reset thanks
Yeah, it seems like the remote eats batteries for unch
Thank you!
Definitely recommended. CEC worked like charm. Bless you girl 😊
Thank you! Super helpful!
Thank u so much the second option fixed my remote👍
You ARE a genius
My remote is fried after 2.5 years. Had to rely on the phone app method. Thank you for the idea. The 4 digits that it prompts you to enter did not display on my tv until the screensaver turned on so that was a bit of a blocker.
You beut worked a charm
Great info thanks
Very informative, thank you for sharing Tanya.
Glad it was helpful!
Thank you for the information. I learned something new!
Number 2 worked for me thanks
Great!
Tried all your suggestions - none of them worked until I installed the app on my iphone. I actually ordered a new device yesterday - before I tried your last step! Oh well - I always like to get Firesticks on sale - just in case one dies.
Thank you so much its working now 👍
Welcome 👍
Worked!!! Remote up and running
Excellent!
Hi Tanya
Thank you for the advice about football channels.
Thank you ❤👏🏿👏🏿
Success!!! Thank you so much for your help. God bless
Glad it helped!
Thank you so much, method 2 worked for me
Thank you
I tried everything and randomly it was wiping the inside with a tissue. 🙏🏻
I got mine to work - I switched off all other Bluetooth on devices and took batteries out off all other remotes - did the 3 button reset
THANK YOU!!!
You're welcome!
Thankyou, worked 👌
Welcome 👍
I had an issue with my Firestick where it wouldn't fully boot and no remote. I tried all four of these methods and they didn't work. I couldn't even access anything since i deregistered the device for a factory reset. I did fix it though, here's how.... I put an OTG cable on and plugged in a USB keyboard. After the main boot screen I held down the ESC key and right arrow key for 10-30 seconds. After that it went into the automatic factory reset mode and i was able to get the firestick and the remote working again. Just figured I would share this with you.
Thank you for sharing. Yes, I am aware and covered this in a previous video.
Fix Firestick Stuck on Boot Loop - ruclips.net/video/um8OD_byf2c/видео.html
Thanks
Welcome
❤❤❤❤ great video have a great weekend
Thank you! You too!
Step 2 worked for me! Thank you soo much!
Thank u so much mine started working 😊😊
Great 👍
I owe you one. That worked 👍👍👍
Glad I could help
My TV just shows , no signal inever get to firetv screen, what do you suggest?
Gota love your videos thanks for keeping everyone updated. I do have a question about adding a vpn to my Firestick. I already have a subscription to NordVPN So I was just trying to see how to install it and make sure the settings are correct on it or if I just down loaded it from the downloaded and it will stay in the right mode to allow and block the right stuff. So basically if I have made changes to it through my subscription I don’t want it not to work if I just down load it to Firestick and log into my account will it give it the wrong choices for the Firestick. I use it for my laptop and iPads but might need different settings for the Firestick Sorry just don’t want to put on a vpn that does not work properly on a Firestick because I changed settings for my computer. I hope you understood all of that Just want to do it right Thank you in advance for all of your help
Install the NordVPN app on your Firestick and the settings will auto selected for optimum performance.
OMG! This really helped thank you very much..
Glad it helped!
My remote (3rd generation) had been working good after replacing it from one TV to another.
Then after a bit it didn't turn on or off the TV.
It would work through all the different apps and channels.
I contacted Amazon they walk me through some steps but nothing worked.
They recommended a new remote which I paid for but Amazon will reimburse me.
Stay tuned I'll be receiving the remote soon.
Hope it's a good result for you :)
Good stuff Tanya.
Thank you!
Petfect 👍 thank you
Welcome 😊
Works. Thanks!!
You're welcome!
I love you ❤️❤️ Vous êtes géniale, adorable !!Appl.. vidéos extra...I love you ❤❤❤❤❤❤❤❤❤❤
I have installed a firestick 4k max on to a hdmi input port on an ASUS vp278qgl MONITOR with speakers but the off on control does not work nor does the volume control during installation and beyond. Setup does not mention ASUS monitors when it comes to TV control setup. Is there a work around to turn it off. like generic tv
To my knowledge, it is not compatible with monitors. It is designed exclusively for use with televisions.
Thanks for another excellent presentation.
I have an unrelated question. I can't get any football on my firestick.
Do you know of any good football channels that work please
Use Downloader code 28907 and look for Sports Fire 👍
@@FireTVSticks sports fire 🔥 absolute good apk
@@FireTVSticks Thank you so much. Best channel on You Tube 👏🏿👏🏿❤️
@@dave-zi8tf You're right it's top class. 👏🏿👏🏿
I just replaced two Firestick 4k with 4k Max sticks. Now both all set up, remotes work fine on stick and on TV for on and off and volume for about a minute. Then it looses volume and power on and off. The old 4k sticks had no issue. I have tried everything and am lost. The two tv's are a Samsung and Hisense. I tried it on my LG and no issues, they both work fine.
Absolutely report this to Amazon, this sounds like a fault and should not be happening.
Great Tanya. Is there any way you can activate the mouse on fire Tv app or TV remote
As far as I know, unfortunately you can't activate a virtual mouse toggle using the My Fire TV app.
If you have the original Firestick remote, double press the play/pause button to activate the mouse toggle.
How to install a Mouse Toggle on Firestick - ruclips.net/video/TZl5kSEZ6lY/видео.html
@@FireTVSticks Thanks Tanya
Another informative video thanks, i have two 2nd gen fire tv boxes that both work well (one box is a spare) but only one remote, part number DR49WK, which is getting old and i want to replace it before it breaks, i have bought two new, apparently genuine, Amazon remotes with the same part number and neither will pair with the box, new batteries, tried searching for the remotes etc and everything else i can find to do, the original remote has no problem pairing if i remove its batteries etc, if you get a chance could you recommend anything else or a remote that would work please?
Thanks.
Sorry, I can't seem to find a remote compatible with that device. However, have you tried these tips:
CONTROL FIRESTICK WITHOUT REMOTE | AMAZON FIRE TV APP | USE YOUR PHONE - ruclips.net/video/lHTXjkMuwtc/видео.html
SECRET FIRESTICK TIP - You No Longer Need Your Firestick Remote!! - ruclips.net/video/xgthd6VpUjk/видео.html
@@FireTVSticks Hi, thanks for the reply, it seems as though it may be the box causing the problem, i tried with another new genuine remote and also with the fire tv app and although it could find my device it wouldn't control it, i don't fancy doing a factory reset in case it wipes everything on there as some of it took a while to add including the early debloat tool so i'll have to hope the remote lasts a while longer.
None of these steps helped restart my remote. But lucky for everyone else it did
Sorry to hear that. Try speaking to Amazon.
Hi Tanya. On downloader 28907 is not working . I'm connected to internet for sure but can't get into your url 😢
Are you connected to a VPN? If you are, please turn it off when using Downloader, or add Downloader to your Split Tunnelling settings.
Hi Tanya I hope you can help me my firestick is stuck in the Profile screen and remote has stopped working. I connected the firetv remoat to it but now that is not responding so I can't get to settings to factory reset firestick. Firestick is frozen I've tried all the things you said to get remote working. Eny I dears please John ❤😢
Hi John. Please confirm you've tried all of the additional tips? 5:00 Additional tips
What if not connect it brand new remote and stuck after logo to my profile to enter and reset and reboot not working and Amazon firestick app not connecting and idk what to do
Firestick STUCK on FIRE TV LOGO (Boot Loop) - How to Fix it - ruclips.net/video/c88nx4sPqZA/видео.html
Tried a couple others but didn't help. Then your video popped up and i knew if you couldn't help me i was gonna just buy a new stick😊 but number 2 worked. Strsnge thing is after i did it then my other firestck remote stopped working...😮 now i gotta figure that out🤷♂️😊
Didn't work for me. When I pressed the home button after plugging it back in and reinserting the (new) batteries, the light didn't flash blue, it flashed red. The flashes were slow at first and then fast and took well over a minute to stop. And mine is several years old, so no warranty. Though now that I watch again, I see you unplugged the firestick from the power bar and removed the other plug from the side of the firestick. I only unplugged from the power bar. Not sure if that makes a difference. Can't try again just now as my kids are watching (discovered our tv remote works with it) but I will try again later when they are done.
Edit: tried again, no luck. Remote settings are telling me the batteries are dead even though I took them out of a new packet.
Try reporting to Amazon, you may have a faulty/broken remote.
Tu me manque grand bisous
My remote only flashes yellow not blue when using the 2nd reset option.
A Fire Stick remote blinks yellow when the battery is low, it's not paired with the device, or there is interference from other devices, like an Alexa speaker. To fix this, replace the batteries, re-pair the remote, or move interfering devices away.
nothing works as the tv stick starts up to a screen that wants me to connect to wifi but i cant because the remote wont work and i cant use the app because you need the stick to be connected to wifi for that
You need this video: ruclips.net/video/UZifl8JJzbE/видео.htmlsi=RAMzfAhzjmYxl8N9.
How do I do this when the screen is stuck on the logo
Fix Firestick Stuck on Fire TV Logo - ruclips.net/video/c88nx4sPqZA/видео.html
Got a new remote, and it works intermittently. I keep having to take the batteries out and put them back in every half hour. Batteries are new. This video didn't solve that problem.
Sorry to hear that. What type of batteries are you using? Have you reported it to Amazon?
@@FireTVSticksI have regular Energizer batteries, as well as the Amazon Basic alkaline batteries. Both perform the same. I reported to Amazon and I will send the remote back. They want me to pay the shipping for the return, which means I only get HALF of my money back for this remote.
I tried the first 2 methods carefully as described and shown, but still no luck. My remote still shows "battery offline", but when I press the mic button, it goes on and with the press of any other button it goes offline again.
It might be a good idea to let Amazon know about the issues you're having with the remote. They may be able to help you out.
❤
Have a question…..what if some of the buttons work and others don’t on a Firestick remote? In my case the buttons which do not work are: the power on/off, mute, and volume
It sounds like your remote is not paired correctly with your TV. Go to your Firestick Settings / Equipment Control / Manage Equipment / Change TV / then follow the steps on screen to set up your Fire TV remote to control your TV.
I hope these steps will help to resolve the issue. Thank you for watching 😊👍❤️👍
@@FireTVSticks awesome advice. It works now. Fixed it in under 10 seconds. 🙏
Mine has been broken and they told me I had to buy one at my cost, and then they would refund me the amount I paid. I don’t understand why I had to buy it for them to give me my money back after the fact. So I haven’t actually bought a new one yet. Why can’t they just send me a new one for goodness sake.
😲
Mine is still not working 😢😢
Have you tried speaking to Amazon?
Didn't work for me.
Sorry to hear that. Try contacting Amazon.
😁👍💰💰💰💰💰🏆
😁😁😁👍👍👍
😮😮😮🎉🎉🎉❤❤❤
Thank you. OPTION 2 ❤
Only video that actually helped. Tried about 3 others and useless. Even amazon couldn't explain it correctly 😂
Glad it helped!
Thank you very much, it worked 💪 👏.... 🫂
Great!
Great info Tanya.
I have gotten a replacement remote for free and I have gotten a 10% (I think) discount on a new remote if my remote is over the 1 year manufacturers warranty.
That is awesome!
@@FireTVSticks Amazon is pretty good about keeping their customers happy.
LOOKING FOR A GOOD LAUNCHER TIRED OF THE CONTENT FROM AMAZON ??? Any recommendations???
firetvsticks.com/projectivy-launcher/
Is there a setting anywhere to disable bluetooth connection to remotes? Last week my remote wasn't working so I figured the batteries died. Changed them to no avail. Went through every step and ended up reseting the remote. I can use the iphone app to get to the Add New Remote screen, and it does SEE the unpaired remote, and says to press Select to pair the "old" remote, but no matter how many times I press it or how long I hold it, it doesn't get the signal. So I thought maybe the remote went bad. I am now sitting here with 3 fully. reset remotes from 3 different firesticks, all showing up in the Add New Remote screen, but none of them actually pair when I press Select. I don't understand how the FireTV sees that they are there (and I tested this by taking the batteries back out and watching it disappear from the tv screen), but will not detect when I'm holding the select button as instructed. At literally 1 inch to 7 feet away. I should also say that when I unplugged the power to the FireStick the first time, I had to completely enter my wifi information, log back into my account, and re-register this FireTV (that I've had for years) with my account, which I thought was bizarre. It works fine from the App now, but will not pair with any firestick remote.
UPDATE: I'll leave this here in case anyone has a similar problem. I just ended up doing a full factory reset and it paired with the original remote IMMEDIATELY on first start up.
Thanks for sharing your issue and the update.
I have a fire stick lite and thought your steps perhaps did not work for this type of fire stick but realized you have to follow the steps precisely for this reset to work but I finally reset the remote. So much thanks.
Glad I could help!
Firestick had issue with software, so software was reinstalled and updated. Now firestick working but unable to connect with my existing remote.Tried previous version with new firestick remote but couldn't succeed
Unplug your Fire TV and wait 60 seconds.
Press and hold the Left button, Menu button, and Back button at the same time. Hold them for 12 seconds.
Release the buttons and wait 5 seconds.
Remove the batteries from your remote.
Plug in your Fire TV and wait 60 seconds.
Put the batteries back in your remote.
Press the Home button.
When the LED indicator blinks blue, your remote is paired successfully. If it’s not paired, press the Home button for 10 seconds.
This helped and I wanted to let you know and say thank you
Currently at a hotel so I can't even connect to my app because it's not in the same network. And I can't even input the hotel password to start the connection, dammit
You can follow the steps in this video when you're away from home and you want your phone and Firestick on the same network: ruclips.net/video/UZifl8JJzbE/видео.html.