How to program Avaya IP Office

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  • Опубликовано: 27 окт 2024
  • In this demo, Ill show you how to set up an AVAYA IP office in standard mode version 9.1, Ill demonstrate setting up extensions and SIP trunking as well as auto attendants, call routing, hunt groups and more. Go to my website if you want to know more dakotacole.com/
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Комментарии • 12

  • @deangallo5158
    @deangallo5158 Год назад +1

    Very good intro for any first time user of the IP OFFICE or some new tips for myself who has beed working with AVAYA products for over 24 years and the IP office for the last 12. Compared to many of the newer PBX types such as Grandstream, hosted solutions and others the IP office is seeming cumbersome and still a little mysterious as to how and why it needs so many layers to offer basic features. maybe Ill give your office a call when Im in a jam if thats ok?

  • @NM_Tech
    @NM_Tech 3 года назад

    Sir I had some questions. When you're doing an offline configuration like this, how do you actually save it to a real system? Does the SD card need to be hooked up to the PC or something?

    • @Dakcole
      @Dakcole  3 года назад

      Iv not saved a config directly to the SD card, so I’m not sure if that’s an option. I would save the config then upload the config to the system using the LAN interface.

    • @NM_Tech
      @NM_Tech 3 года назад

      How exactly did you save it to the LAN interface? What steps to take?

    • @Dakcole
      @Dakcole  3 года назад +1

      @@NM_Tech Here is a link that might be helpful. Looks like you can save the config to the SD ipofficekb.avaya.com/businesspartner/ipoffice/mergedProjects/installation/creating_a_new_configuration.htm

  • @omaralhalboosi2713
    @omaralhalboosi2713 4 года назад

    After more than 4 years I just watched this great video , I do have a question here sir, I have AVAYA IPO 500v2 and the issue is the twinning to a cellphone is working for some extensions only and the others go directly to their VM on the cellphone or sometimes gets a busy signal !!! I have no idea what to do, so please help

    • @Dakcole
      @Dakcole  4 года назад

      Are you using a sip trunk? How many channels or call paths? Also what version of IPoffice is it running? R8.0 and later twining is free. Pre R8.0 you had to have a license for it to work. Have you tried using system monitor to see what the call is doing when you get the busy signal? Also the logs may be helpful.

    • @omaralhalboosi2713
      @omaralhalboosi2713 4 года назад

      Everything was working just fine, I do have 16 channels and they are not full used plus I do use H323 not SIP , and the twinning extensions are not licensed (as you say its free coz I use R11)

  • @m.c.5771
    @m.c.5771 6 лет назад

    great video would like information on Programming PRI

  • @radbirden6111
    @radbirden6111 6 лет назад

    how to configure out of office to a voicemail file recorded. For example we don't work in weekends so we want the call to go to a voicemail. Thank you

    • @Dakcole
      @Dakcole  6 лет назад

      Ashvin Bholani, thanks for the comment. You would need to create a time profile and route the incoming call route to the time profile. m.ruclips.net/video/rFn1pkF-jgU/видео.html

    • @radbirden6111
      @radbirden6111 6 лет назад

      Apologies, I am not able to follow. We need to have 2 time profiles, working hours and weekends. On weekends when someone calls it should be answered immediately that our office is closed. Hope you can help me with this.. Thanks