American Airlines Attendant Made Me Cry | STORYTIME - Whitney White
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- Опубликовано: 9 фев 2025
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Bruce petty af. It's messed up that he made you go through all of that for a window seat that he could've given you in the first place, and no one stuck up for you. Gross
Sooo petty right! #ButWhyTho! 😠❤️
Naptural85 because your aura screams positive although you were exhausted.. the devil is a lie Whit
Mooing
"THIS EXPERIENCE TAKES THE FREAKING CAKE"
Me: *Sits down and pours tea ☕️🐸
Oh HEYY!! XD Love your hair videos. Your hair is freaking beautiful. :)
I had a similar issue with Frontier airlines as a handicapped passenger. They were totally discriminating against me because I was able to walk and they didn't want to push me down to the plane. I was told that people fake being handicapped so they can get in the plane first. They made me go last. Nor did they want to help me put my belongings that could not be checked in the overhead bin. I had just had surgery and could not lift my arms over my head. I admit I look very young but I'm soon to be 45 years old. I admit I don't look sick but I have multiple autoimmune diseases and a rare Non Hodgkins Lymphoma cancer. I don't have to spill out my health record to them to get them to treat me like a human being. They were rude and nasty. I was told to ask a passenger if they will help me. The airline totally refused and would not give me the seat that I paid extra for so that I would be comfortable. The passengers around me thankfully were sympathetic, but the airline sucked!!! They stuck me between passengers and I was swollen and bruised. A passenger gave up their seat in the front row for me because it was the handicapped row. I filed a complaint but the airline didn't even respond. I will never fly them!!! Good for you for standing your ground!!! Thanks for sharing!
JoAnna Johnson Thanks for sharing your story too. That's disgusting the way they treated you.
zucchinigreen Thank you so much. I was heartbroken. I do everything I can to raise awareness now about invisible illnesses. Thank you for acknowledging my story. 😊
So sorry 😔
😓😢😭😳
JoAnna Johnson yuck. That's horrendous
Say what now? I'm ready to fight anybody named Bruce! Bruce Jenner, Bruce Springsteen, Bruce Lee... bring em on! Don't nobody mess with my naptural85!
Pure hilarity!
engrmom98 😭😭😭😂😂😂
engrmom98 LOL...I'm with you..your funny as heck..I do love Whitney and her family! They're down to earth folk!
THIS is one of the main reasons I smile and greet ALL the brown people I see while out and about...just in case anything jumps off I'm standing next to them...even if they want no parts of it, we look stronger together. So sorry this happened to you, but even in your frustration you were still gracious.
KurlyMommy G I do the same thing👍
Yesss I do the samething too. We do need to stick together on so many levels!!!~~~ Economically by supporting our businesses, help build our education for all people, and support our after school activities~~~
**I am currently creating a full microbiology study program (starts January 2017). It is designed to be INTERACTIVE, REPETITIVE so the student can absorb the material, and REMEMBER so when test time comes they will be successful! #therocastrongfoundation @ FB
KurlyMommy G so true! I wrote above. Me and my brown son were the only one of us in the Pet Store.
I also try to greet others just incase. You never know who has your back.. most times people don't but you never know.
KurlyMommy G What's Kurly?! ☺ Girrrrl she handled that well. I couldn't have been that calm. I would've been wrapped around Bruce's neck chiiile 😭😭😭😂😂😂
KurlyMommy G what a wonderful comment #solidarity ✊🏽✊🏾✊🏿
I'm a Black. Muslim. Woman.....yes, give it a minute to let it sink in.... I wish I could begin telling you of the small to big daily horrors I and my family have faced. I concluded a while back that our (the world at large) humanity is gone. I'm so sorry Whitney, I know only too well what you went through. In my case, the FBI would get involved if I even dared to 'look'/'seem' threatening. It's quite sad. Anyway you handled it well, this gives me courage to speak up not only for myself but for others as well. The 2nd person in line should've defended you and refused to be served until they dealt with you properly.
Also you should've posted this on your main channel.
Ordained Hypocrite alhamdulillah for everything
That's right Whitney stand up for yourself. AA is pure trash.
Aw thanks Christo! It's sad bc the manager really was sweet, but MAN that gate attendant was evil. AA really needs to refresh their customer service training bc I feel like there's always one that makes the experience trash. ❤️
Whitney God will deal with him and her
I won't be flying with AA anymore! I'll avoid it like a plague. Definitely agree that Jet Blue has excellent customer service!
Andrea Wally
I have had a number of experiences where I am just me: calm, rational, polite. Then I have the audacity to ask or seek and that's when my brown skin blinds their eyes and amplifies the sound of my voice and my civility is misconstrued as neck popping, eye rolling, angry, loud, rude, impatient, ungrateful gestures. Each time it has happened I am stunned. Sadden. My fragile emotions are ambushed. I feel disrespected and unsafe. Every time.
I lick my wounds.
Life goes on.
I'm glad you told this. Too many people don't complain and those assess continue to do customers like that. The sad part is that he has probably done dozens of people that way.
Xo! Thanks Nicktunes Storm! I'm sure he has, it was way too easy for him. ❤️❤️
I'm white so I'll never be able to truly understand these kinds of experiences. But I still want to try to. Thank you for telling this story!
Pie A La Mode I am Black and would STRONGLY RECOMMEND that you talk with your White cohorts - friends, family, neighbors, etc. - and ask them: 1- WHY they act so disrespectfully against Black women, if they DO, OR, 2- if you are “SURPRISED” when you WITNESS Whites act this way, WHAT do you DO? This bigoted hate thrives in White communities’ “hearts;” therefore, THERE is where you will find the solution. ❤️
Hi Whitney, I am a Flight attendant for AA and I am so sorry this was your experience with my airline. It breaks my heart to hear your story. Most of us at AA love our jobs and treat our passengers with dignity and respect. There is no excuse for the treatment you received and definitely deserved better. In the event you ever fly AA again I hope I'm your flight attendant. I promise you, your experience will be wonderful. Xoxo!
Whit you have no idea how much I identify with this story. People especially those who don't look like us think they can treat us any kind of way without any consequences. And it's absolutely not surprising that people in that line were not trying to help you. People are so rude and could care less about the plight of others unless it directly effects them. I am SO glad you stood up for yourself by speaking to the manager.
"So can I get a window seat?
Don't want nobody next to me"
digdingdong thought of that immediately
I am so glad that you shared this story. I have been a manager in customer service for 12 years. Your story breaks my heart and made my blood pressure go up. You handled it very well!!! You go girl.
Sadly this just the culture we live in. Customer service is a thing of the PAST... except at chick fil a
I'm sorry whit. you did the right thing to complain. you just wanted a seat that c was available the whole time!
Mrs.Olivia Bowens never go to Chick Gil A, they do not care about civil justice for all!
Agree 100% Chick Fil A has the best customer service! If you as thank you they respond with my pleasure!
You are so right! My sentiments exactly...
not the ones in NY
Kudos to you. You handled it perfectly. It makes me think of younger people or less informed people having to deal with things like this without the right tools.
Diane DNaturalLady Yep
I hope you made the formal complaint and followed up on it.
Hey It's Tabaitha! I got so busy when I got home that I forgot to, but I still have it written in my phone notes and re-telling this story got my fingers itching to hit send. ❤️
Naptural85 hit that send button ASAP
OMG Whitney please file a formal complaint! As a fellow brown girl who travels alone this is a cautionary tale...it is a reminder to maintain composure and stand up for ourselves. Do not let him get away with that, especially since the manager agreed. At the very least it would be noted so the next time he thinks twice.
Wait, so you never filed the formal complaint? Disappointed. Sorry but people like that Bruce guy always need to be checked otherwise they will continue their vile behavior. I don't mean to be harsh but the time you spent making and editing and uploading this video could have been spent filing the complaint. What are you waiting for? Hit send.
Please send the complaint today!
Traveling while black.
ElusvOptmst1. girl 😒
ElusvOptmst1 or Brown I noticed she NEVER says Black but she says Brown..it's ok to say Black..he obviously was using the angry black female stereotype against her
Wow!! Bruce has some nerve. Way to stand up for yourself and make sure that he's held accountable!
Girlll if I was there I would a stood up for you, no matter you was chocolate, or vanilla. I HATE for someone to try to be disrespectful, & embarrass someone! Bruce need a good taking too! Good for you, for standing up for yourself! 👏
I feel like it happened to me personally and I wasn't even there!😱😣( Look I need you to find out Bruce last name so I can pay him a quick lil visit 👊🏽👊🏽 lol messing with our Whitney he'll get dropped in these streets 😂😂 )
Yasssz!
Tiers4Days quick 😂
Tiers4Days ikr i was heated lol
Tiers4Days 😭😭😭😂😂😂 Omg girl me too!!!!! Chiiiiile I was ready to see Bruce!!!
Yes ma'am... pointer finger and all!!
yes! so happy you stood up for yourself! I probably would've bursted out in tears right then and there out of shock, disbelief, and embarrassment. he had no right! this made my blood boil. you are really good at telling stories, btw!
Girrrrrrrl! I'm so happy you kept your cool. Sometimes I feel like as a brown girl people really expect us to just flip and get ghetto. I really feel like he was trying to get you to react. I'm surprised he didn't expect you to get a manager after the way he was being. Grrr! I was mad like I was there with you. Lol
Lol, thanks Kendra and Chris! ❤️
God bless black women in high places. Working veerrry hard to get at the top and take care of sisters when I get there.
Can I just say I loved your facial expression throughout this video.
LOL! This story brought back alllll the feelings! 😠❤️
Bruce Bruce didn't like that you used a big word "subjective" lol.
+American Airlines You got one of the top youtube bloggers in the country mad at you. You might want to get your PR people to handle this one ASAP.
racism with flight attendants is real and brutal. I have had so many experiences I can't even count. and you became soo helpless because you are in this enclosed space.
Whitney, OMG. I've been there and felt the same exact way. My heart aches for you... for us... the "little Brown women" in intimidating situations. It happened to me when I was in Burger King with my son when he was about 3. The manager tried to give me like like $5 worth of change back and he tossed it on the counter. I looked around for help. 🙁 Then a few months ago again with my son at 15. The guy started hollering at me while I was speaking calmly and he threatened to call security. The situation flashed before my eyes and knew this is how Black people end up in handcuffs, beaten or worse...I felt so helpless! Oh and it was in a pet store. ☹️
I'm so glad you had a semi-good outcome. ☺️ I practically ran out of the mall with my son.
Lavida Loves Coils Bless your heart😔 I would've easily snapped in those kinds of situations. I encounter a few but by the time I'm done, it's one of those "don't you mess with that one" ending. I find myself defending brothas and sistas in situations like that. If I see something is wrong I will speak out against it.
I'm from North Carolina and unfortunately I'm not surprised!!! There's a lot of good people here but things like this still happen way to often. Right when you said NC I knew where the story was going LOL! I'm very sorry you had to experience this in my home state! Love you Whitney!!!
Whitney I normally don't listen to story time Vlogs but this one was juicy and so funny!! Thanks for the share !
Wow, I'm exhausted, my stomach hurts, and I was grinding my teeth! I'm glad you shared your story. People need to hear that it's 2016 and this behavior still exist. You deserve an apology and a free flight. Kudos to you for sharing your truth 👏🏾👏🏾
No, I learned more than that. This video is so necessary. I am an undergrad student in the nursing field in CT. I have had similar encounters where professors have called me out or tried to make me look inferior for asking a question and when I call them out on it, I all of a sudden become the aggressive one! I am sitting here shaking. You do not know how many people this happens to within the program, nor how many times it has been reported. I pray that you keep advocating for yourself and inspiring the Black women and youth who watch your channel to do the same. There is no reason why this keeps on happening.
I've been watching your channel for a while and you seem like me in that you are always happy go lucky and polite and well mannered, apologetic. Like this is a serious issue. Why is it that the world feels that when Blck women defend themselves, they are aggressive, angry, out of control? Should we just hide in corners and let people walk all over us?! Hell no! My mother did not raise me to submit to anyone who is rude and disrespectful! Good for you for standing up for yourself!
TheSimplyDone I had a professor attempt to embarrass me during a presentation, I started to cry because I was frustrated and people laughed at me. He tore my presentation apart and basically said I plagiarized because it was well written. I went to a black professor on campus who is known for standing up for black students and my grade was changed. I constantly tell my fellow black students specifically women that we have to have each other's backs.
Whitney...we are so the same! You handled the situation just like me. I'm very respectful and nice and some people like to take advantage of that. I am also a young black woman and many white males (and women) try to test me because of their preconceived notions about black women.They don't take the time to get to know you individually...they just allow the devil to take control of their actions. God is on your side...you're the best.
Yes this is almost exactly what I said. They already perceive us as angry black women. And they prefer that because it gives them the opportunity to get aggressive and let out all of their frustrations on on person, without paying the consequences. They NEVER expect for you to actually remain calm and speak with management or call/write the corporate office.
Exactly! It's better to keep true to yourself because God always rewards me abundantly for it. Without Him I would have no patience for these situations.
Yessss
Man!!!!!! Listen.The stigma of the black girl with an attitude is so real!!! And It's for the birds!!!! I work in customer service with lots of "non black" people and I have to prove them wrong EVERY 👏🏾 SINGLE 👏🏾 DAY 👏🏾. I feel for you Whitney. ✊🏾✊🏾✊🏾❤️️❤️️❤️️
Honey he was rude for a reason. Let see....Black girl, beautiful, seems well educated, oh and was able to purchase a first class ticket. He had plenty reason to be annoyed! Girl whats wrong with you? Ijs.
The energy and time it took for him to act the fool was much more than he would have expended simply doing a quick check for the window seat. Bruce picked the wrong one that day. Just sad that people go out of their way to be unnecessarily mean.
I love that you stood your ground & spoke with the manager. Great job queen
I'm sending this video to American Airlines Facebook page. I suggest everyone else do the same.
How do we do that?
I am late on seeing this but I suppose just calling American Airlines and telling them of hearing this story (without giving Whitney's name - I wouldn't want any problems for her) but letting them know would also help?
Love it! "But you will get yours"...
Whitney was like "can I get a window seat, don't want nobody next to meeee🎶" forreal tho that was messed up they tried to make you the "angry black woman" in a sea full of white people. I'm glad you told the manager and I'm glad he had to swallow his pride to give you a window seat!
I felt your emotion Whitney, so sad this happened to you, a genuine sweet individual.
Yaaaaaaasssss this made me so proud on so many levels!
1. Did you say "this heffer"?!?!!!
2. You better use this platform!
3. The workers were petty and then the manager came over... WITH LOCS?!?
#ilive
Its ok Whit we are all human and we all have real life moments like this, and you telling this story and keeping it real made me love you so much more. Thank you for your transparency. I love getting extra uppity and indignant when dealing with these folks! i can definitely put on my college-degree, read-a-couple-books voice and act high and mighty just like the rest of them.. write a letter, file a complaint and follow up!? That's definitely me, I will have the news reporting on your business and have the BBB up in arms over ish like this.. lol #sorrynotsorry #smartbrowngirl #heyJouelzy
I recently started a new job, and I had a similar experience with one of my new coworkers that made me extremely upset to the point where I cried. I wasn't hurt, but rather extremely upset and I took it personal as well. I really appreciated hearing your story to see how you reacted. I look up to you so much Whitney!! 💕💕
genuine question and my apologies if you covered this but i missed it ... who scheduled that flight for you and why? the flight itinerary sounds a bit ridiculous. definitely shouldn't be that difficult to get from L.A. to NY.
Hey Titus2Chic, no worries, I didn't mention, but I was on my way to a beauty event in NYC and had a last minute invite for a networking event in LA. So the organizers of the LA trip booked me last minute and that was the only flight I could take in order to get to NYC in time for the beauty event the very next day. #TheMost ❤️
***** LOL @ "The Most." thanks for taking the time to explain, i know you didn't have to.
Pisi Kedi
Pisi Kedi if if she booked the last minute then how was there a long line of people on standby behind her? And btw she didn't ask for "the best seat on the plane." She asked for a window seat. She's tired and has an event to go to. So forgive me if I'm wrong but it sounds like you're being very insensitive and judgmental.
This happened to you BECAUSE!!!! this happens all the time, and when someone experiences the same thing, you stand in THEIR LIGHT OF TRUTH. You handled yourself well and was able to see the outcome of persistence.
Girl! Those gate agents with american airlines be sooooo rude! Sorry that you experienced that! Thanks for sharing....
Ambie Gonzalez TV I never knew. I won't be using them. Goodness.
They always wanna pull that "angry black woman" mess. Sad that happened to you.
Basically sums up my high school experience. Nothing but a bunch of baiting and twisting the truth to fit what they want. 🙄 sorry you went through this, you should definitely send in the complaint. People should not get away with this kind of disgusting behavior
one word power. he had power over you. so proud you keep your composure. i enjoyed you. muah
the 3 thumb down on this video must be Bruce, the cow woman, and the woman who was behind you 👎😠
LOL!!! Man they found me QUICK!! 😆😆❤️❤️❤️
Whitney White 😂😂😂
Or American Airline employees. 😂😂😂
+feliceluvzya1 Nicely said, that is so so true.
Honestly your story should be told to black people. The reason white people(and many nonblacks even) treat black people with disrespect is because black people generally do nothing to complain about it, because they feel afraid. I've tried to encourage blacks to complain however, generally they don't for fear. BUt maybe you can inspire some black people to speak up more when they are being disrespected like that. More of use black speak up, the less disrespect we will get. Because people will feel afraid of losing their job.
Marish Long I agree but disagree at the same time. so let's start with why I disagree with you. I disagree with you because it seems to me that when you tell people to write a complaint or to speak with somebody they act as if they don't have the time. so it not that it's a great issue as much as it is a time issue. now how people expect change without advocating it I have not the slightest idea.
now this is why I do agree. I do believe that they are some people who get afraid of conflict or afraid of having to defend their self. so they feel if I just don't say anything or do anything about it this will just go away. however the more people don't speak up and say something about what's going on the more it allows an individual, business, or other groups of people to act however they want. the other thing we have to remember is every time a person of color or different culture IE black, Spanish, Asian, Indian Express a dislike about a certain thing. people have a way of making it seem like you are ungrateful because you don't accept what ever we get thrown at us. just like Whitney was saying the man did her.
I'm so glad u stood up for yourself!!!!! And I hope u sent that complaint.
But Whit? You've already said why? Your colour goes before anything you say unfortunately or how nice, polite and respectful you are. I always thought that if I was nice and polite and quiet people would treat me well but I learned the hard way that many people are quietly racist. They will smile at you and say all the right things in public but be sure and know that they are not for you and are not trying to help you.
I may sound jaded and I haven't stopped being nice and respectful (That's how I was raised after all), I just know that it isn't enough to be able to expect respect because some people just don't, regardless of how you are.
You handled yourself with class. That is the best approach. Good for you.
OMG! I felt your pain while you were telling your story. I don't know how you kept it together. Thank God the manager had some compassion.
I learned something: Always call the manager!
I hate this happened to you! Your such a beautiful soul, and for someone to treat you like you don't matter really pisses me off, we love you whit!
So proud of you holding your own Whitney!
The lesson in your story is, that even when provoked it's important to maintain your diggity, and there's another way to fight ignorance. I applaud you for how you handled the situation, I call your "moment of impact" "the pop". When I hear "the pop" it's bad. Most times people will try to provoke you to act ignorant to try to justify their actions. When you don't stoop to such a level they are left looking exactly as they should, as the aggressor. Thank you for following up the situation with a Formal Complaint. If enough people take the time to do exactly that the airline will have to do something about their customer service rating in that area. Thank you for sharing.
Dear Whitney, you are someone so dear to my heart. I've been watching your hair journey for about 4 years now. I deeply respect your pure down to earth persona that comes across when watching you. I would not normally watch "story time" videos but since I had a similar incident, I wondered how you handled it. The most important part is how you handeled it. If your daughter had witnessed the entire incident, she would have learned how to handel: racism, double-teaming, dismissal, and a bunch of other messed up things. It was good that you called for a manager. I knew when you began your story that they were white, I'm old and the situation has not changed. White priveledge is so indoctrinated in Amerikkkan society that it will take decades to eradicate it. Well done and thank you for sharing. Your example will help many! Be blessed. Jeni
he's on camera too..
there's cameras everywhere in airports so I'm sure if you wanted to go to corporate you could
Sadly, I'm sure his attitude in this case was not unusual. Likely the reason the manager needed her to file a formal complaint...building a case against Bruce.
While you were telling your story, I was thinking these people (Bruce + those ignoring your situation) are white, then you said you were the only Brown person there . So basically Bruce used his entitlement to bully you and assumed he'd get away with it especially since no one said anything. He got the right one, they change up real quick when you mess with their money I.e. you speaking with the manager. This was a good story to tell to show Black and Brown people what actions need to be taken when such situations occur and not to just go sit and be passive.
More stories please ! You're a great storyteller 👏🏿👏🏿👏🏿
Bruce Almighty was Power Tripping!
He tried to "ANGRY BLACK WOMAN" you. The nerve and the audacity!!
Whitney I'm so sorry that happened to you! I'm from NC and my father used to work at that airport (another airline though). Not all airline employees are like that! I hope they never happens again and you have great experiences in the future! Especially in NC! 😊
A&T grad? aggieee pride!
jay cartier Aggie Pride 😊
AGGIE pride!! Lol
Aggie Pride!
I'm so glad you held it together and didn't let this fools walk all over you and teach the "audience" it's ok to do so. Whenever I go through a situation in front of others I always think of my two little daughters, ever since I became a mom 7 years ago. How would I want them to handle it and then for themselves an then... I put my foot down as hard as I can and my chin up. I become braver because they must too defend themselves from injustice and others if it's posible. We are brown also, afro Latinas and life is not easy, but we will make it work and dance all the way to the finish line.💃🏽💃🏾💃🏿 You my sweet lady, made it clear for them, that respect should be handled equally and no matter what someone looks on the outside, we know our rights... That will teach them😁😃😘
👏🏽😉👏🏾😉👏🏿😉👏🏼😉👏🏻😉👏😉
Awww poor baby! Hugs! Denying you a seat that was there all along is completely ridiculous. I believe that the moral of the story is to stand up for yourself, even when others aren't. I'm so glad that it worked out well for you and you were able to find a listening ear with the manager.
So happy you stood up for yourself, crying or not! Never have flown American and never will!
I almost choked on my drink at 14:17...omg!!! Haha!!
😆😆😆😩😩❤️❤️❤️
Naptural85 Making ppl choke😂😂
I love the way you stood up for yourself. 👏
Awww Whitney, We 💚 You! Thank you for always trying to keep it real.
I think what anyone can take from this is "Stand up for yourself!" And that lippie is amazing
it sucks you had to go through that bad experience... hopefully that taught him a lesson! you look gorgeous btw💕
You can definitely learn how to stay gracious and humble, not blocking your blessings...... Great JOB I probably would have snapped. Thanks for being a great model for what to do in that situation
Hey lady!!! Please tell me that you filed a formal complaint. If not, please do so. Let them know that you made a video about the experience and over 500,000 plus people has access to view you. You have major power on RUclips, and they need to feel it. That man and woman was very wrong and they owe you an apology. You are wonderful and deserve the best from everyone that you surround yourself with!
Whitney, please do more story time videos! I don't watch popular story time youtubers like I used to because most of them are horrible story time tellers. Your video got straight to the point. It wasn't too long and followed a clear beginning, middle, and end linear structure. No annoying, loud background music;no crazy voice editing; no ums, uhs, or yeahs. This was a good one.
Omg whitney, I'm so sorry you had to deal with that crap. Ppl these days. ...smh. at least your home safe.
XoXo!! Thank you Kristy!!! ❤️❤️❤️
Your facial expressions were so epic. As a fellow Capricorn, I can 100% relate to your experience. I am always nice to people, yet people think they can run over me. Please do more story times.
Good thing you know how to handle yourself. If you would have raised your voice and got in it with him, they would have called security and put you out of the airport. Sounds like he was bating you. Basically, when he said he gave you the "best seat". It was like saying he gave you what he thought you deserved, not what you asked for.
That is the best way to handled it don't get loud, next time take video. Especially when it comes to your word against someone else. Don't argue, go above their head. If that don't work go to the top. I bet the next time he thinks twice before pulling that.
YES! Everything you said Cherish! As soon as he raised his voice at me and started making a scene, I knew what he was trying to do, and had to de-escalate the situation... Pathetic attempt for sure. If this ever happens again, which I hope not, I'll have to remember to have my phone ready to record vid/audio just in case! (First gotta clear out those dang selfies to make room!!) 😂😂😂❤️❤️❤️
GIRL! This story made ME emotional! Stereotyping/racism IS REAL! I am so glad you stood up for yourself. Alot of times people bank on the fact that we won't and that's why they treat us that way. Love your Story Time...more please!
So proud of you! Go head, you did good!
I flew for the first time in over 20 years this summer and we flew Jet blue. It was a great experience. Efficient, and helpful.
yes, learned not to allow anyone to take you out of character. If you had clapped back right then in line, he would have won. He was baiting you. He took an L that day for being a jerk! Hope his manager wrote him up!
Girl, my heart was pounding and my hands shaking the whole time you were telling this story: I was so angry and so upset -- almost in tears! I feel you, Whitney. Airports are pressure-cooker type places and because I too fly somewhat frequently, I feel as though I've been in similar situations way too many times. Right now it's already 10 minutes since I heard your story, and I'm still fuming!!! The whole thing is very upsetting: it's only 10:00am here in California and I hope I won't be seething w anger for the rest of the day (of course that's not your fault, Whitney, if I fail to quell my outrage at what happened to you). Thanks so much for sharing: makes us feel that we're not alone when faced w such situations.
I love how I feel like we are sitting at the table and youre talking to me over tea and crumpets lol I'm all like, whaaat, oh no he didn't girl!
awww Am I the only one who wanted to give Whitney a hug? Your story goes to show that when you stand up for yourself but stay composed things will ultimately work out for you.
I hope you followed up on the formal complaint. Bruce and his coworker were no longer on your radar. However, they need to be on their superior's radar. They need to be sent a stern message their behavior will not go without consequences. Otherwise, they will continue to mistreat customers.
Why did he do it? It made him feel powerful.
Thank you for sharing your story! Was a great message and reminder to us and how we handle ourselves in certain situations. You did absolutely nothing wrong, made a reasonable request, and rectified it the right way! HANDLED THAT!!
Looking so pretty with those braids 💕
I love Whitney so much. I definitely want to have the courage like she does when i get older.
I'm sorry that happened to you, Whitney. Too many customer service people see a black woman and in their minds the empathy switch clicks off. There's this automatic "permission to treat as hostile". Thanks for sharing your experience.
Sorry you went through what you did but YES more of this story time videos!! The other youtubers sometime come across like they are making up stories. There are similar stories out there, one has no idea who is honest and who isn't. I trust you channels. I am looking forward to your next story. ❤
Glad you stood your ground!
This is so important to me. I just shared a video on facebook of a black women getting kicked out of Victoria's Secret for no reason with tears in her eyes. I also experienced pure disregard for my presence at a restaurant on my campus. Not that I love to hear these kinds of stories, but it's important for people to know that we are not crazy and stuff like this is really happening. Yet we stay gracious! Absolutely love you!
That's horrible, who in their life ever thinks its ok to point their finger in someone's face.
I totally love this story time Whitney!! I've never had any problems with airlines before but listening to your story made me tear up a couple times. I thought you were so brave to not allow something like that to happen to you. That's what we all can learn from this video, it definitely says something about our character to not just have a hot head all the time. I'm so happy that everything went fine in the end.
Sis, you handled this so well. Bravo.