JetSmartFilters Not Working: 7 Things You Need to Check | Troubleshoot

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  • Опубликовано: 13 дек 2024

Комментарии • 63

  • @Kirolmh
    @Kirolmh Год назад

    I have this same problem "at 5:30 min" but with Bricks Query Loop & Jet Smart Filters. The query loop is quering the products but whats interesting is that on the archive pages it is working just fine, only on the Search Result page it is not!
    When I change the filter the query reloads just like in 5:30 but it doesn't affect the results. I tried to put the Query ID (jet-smart-filters) but it didn't work. I tried also tu put same Query ID's on both Query Loop & Checkbox Filter but still is not working.

    • @Crocoblock
      @Crocoblock  Год назад

      Could you please contact our support team for investigation of your issue? support.crocoblock.com/support/home/

    • @Kirolmh
      @Kirolmh Год назад

      @@Crocoblock They are working on that. Thanks!

  • @tommyd
    @tommyd Год назад

    Thank you! Can you please create a similar video using Bricks Builder and the Bricks Query Loop?

    • @Crocoblock
      @Crocoblock  Год назад

      Thank you for your suggestion. As of now, contact our support team please if you have any issues using JetSmartfilters with Bricks Query Loop support.crocoblock.com/support/home/

  • @zman1111213
    @zman1111213 2 месяца назад

    My issue was with the sorting filter for queried search results for properties. The only change I made was I had to match the Query ID in the query builder not only with the Query ID for the Sort Filter but also put that same Query ID in the CSS ID section of my listing grid that is displaying the results.

    • @Crocoblock
      @Crocoblock  2 месяца назад

      thanks for sharing the issue which you coped with :)
      hope it will be helpful for our users
      yep, while connecting the listing and the filter it's essential additionally to put the same query id to the listing grid widget

  • @web_genius_bd
    @web_genius_bd Год назад +1

    Super and Very helpful Video. Thanks crocoblock

  • @matthieudondey8844
    @matthieudondey8844 Год назад

    Hi Crocoblocks, thank you for the video ! I managed to get the counter thanks to the indexer function for my items in my radio-filter, but I also have a "all items" which doesnt show any counter. Is there a way to activate the counter for "all items" too ?

  • @zman1111213
    @zman1111213 2 месяца назад

    I'm having issues with the sort function. Whenever the sort function sorts the query search for results, it sorts the entire listing of properties instead of just the search results and displays all properties instead of just the queried search results. Any ideas on how to fix this?

    • @Crocoblock
      @Crocoblock  2 месяца назад

      proceed please to our support team as we need to investigate this issue deeper
      crocoblock.com/help-center/

  • @zhincic
    @zhincic Год назад

    For some reason, the JetSmartFilters aren't filtering when put on Elementor Archive Products templates, even though I've change the settings on 'This filter for:' field. No clue why this happens, but it is frustrating.
    Didn't even work after trying to add in Query IDs following the tutorial.

    • @Crocoblock
      @Crocoblock  Год назад

      JetSmartFilters should work fine with Elementor Archive products widget. To check your settings and give you a solution, contact our support team please crocoblock.com/help-center/

    • @zhincic
      @zhincic Год назад

      Hey! I've figured out. Sorry for the comment. Was fighting for few days previously so I came across this video and put a comment down.
      But, my problem was (for no quite reason) - I used 'Products' widget on Elementor Archive Products template and when putting the JetSmartFilters there and selecting them to apply for either the Elementor Products nor Elementor Archive Products.
      So, after trying so much other things, I found that there is a widget called 'Products Archive' and after putting that in - the Filters started working just fine

    • @Crocoblock
      @Crocoblock  Год назад

      Yay! We are happy to know you found a solution! 🔥

  • @gededestrawan9997
    @gededestrawan9997 Год назад

    hello can i help me, i have property archive using loop grid widget from elementor, why plugin jetsmartfilter not working on that widget? i already set the query id, please kindy your help

    • @Crocoblock
      @Crocoblock  Год назад

      Hi! Please, contact our support on this issue - crocoblock.com/help-center/
      They'll check and help 🙂

  • @RamazKadgaev
    @RamazKadgaev Год назад

    Hi, is there any way to set default sorting? For example I want my products to be sorted by random when archive page is loaded (random is one of the sort options in the list), but now they are sorted by date by default.

    • @Crocoblock
      @Crocoblock  Год назад +1

      Default order for products can be set in Customizer: prnt.sc/o5NYi9A6DBSI
      To change it, try to create a WC Product query with Query Builder:
      crocoblock.com/knowledge-base/jetengine/jetengine-query-builder-wc-product-query-type/
      If you need our further assistance on this question, contact our support team, please
      crocoblock.com/help-center/

  • @Kirolmh
    @Kirolmh Год назад

    Is there a way to hide a checkbox filter option (in this case a product attribute) if the results are 0 on that specific element that the filter is filtering (in this case a Bricks query loop).

    • @Crocoblock
      @Crocoblock  Год назад +1

      Have you tried to apply Indexer? It should help you to hide empty options: crocoblock.com/knowledge-base/jetsmartfilters/jetsmartfilters-how-to-set-indexer-option-for-filters/

    • @Kirolmh
      @Kirolmh Год назад

      @@Crocoblock Yes, and it worked. Thanks!

  • @patrickjames5289
    @patrickjames5289 21 день назад

    I have an issue where filters show index 0 on page load but numbers populate after clicking on a filter.

    • @Crocoblock
      @Crocoblock  18 дней назад

      hope it will resolve your issue - crocoblock.com/knowledge-base/troubleshooting/indexer-does-not-work/

  • @cacomartin
    @cacomartin Год назад +1

    very useful, thank you!

  • @bharat61020
    @bharat61020 11 месяцев назад

    My issue is not discussed in this video. why is the select filter not working with text meta field ?? My filter doesn't show up in the frontend, I have Custom field as data source and get choices from field data enabled

    • @Crocoblock
      @Crocoblock  11 месяцев назад

      Could you please check this tutorial to understand better how the list of options is generated?
      crocoblock.com/knowledge-base/articles/jetsmartfilters-how-to-filter-publications-by-values-from-the-meta-fields-manual-input-data-source/
      If you want to build a filter based on the text meta field values you need to build an SQL query
      (Example: prnt.sc/p_55D8SFg0FT)
      Then build a checkboxes filter, for example: prnt.sc/nbh9JzFL2ypC
      I used this SQL query as a source for filter options.
      Type the meta field key in the Query Variable field.

    • @colinh2203
      @colinh2203 4 месяца назад

      I found that the source of your options can't be from a Glossary, they have to be manual input in your CPT

  • @easieber
    @easieber Год назад

    what about combining custom queries from Query builder with smart filters? SO far is not working this combination for me :( i need to disable the custom query from it :( Any idea how to fix it?

    • @Crocoblock
      @Crocoblock  Год назад

      We need to understand your use case and what result you expect to achieve. There is a big chance that our support team can help you to find an altenative solution: crocoblock.com/help-center/

    • @CanAktaran-ik4oi
      @CanAktaran-ik4oi 8 месяцев назад

      Have you been able to fix the problem?

    • @easieber
      @easieber 8 месяцев назад

      i could adding a css id in elementor to the listing grid and then to the filter to make the “connection” worked

    • @LeonardoHurtado-nm4vj
      @LeonardoHurtado-nm4vj 3 месяца назад

      @@Crocoblock you don't provide any solution about smartfilters for dynamic tables using advance SQL query

  • @glenndejesusrodriguezsanti7729

    Smart filter works if I'm logged in, if it indexes, but if I close the wordpress session the filter doesn't work, it doesn't index anything. Could you help me?

    • @Crocoblock
      @Crocoblock  Год назад

      Hi! Please, contact our support on this issue - crocoblock.com/help-center/
      They'll check and help.

  • @chrismerambay2550
    @chrismerambay2550 Год назад

    Does the search filter works with CCT?

    • @Crocoblock
      @Crocoblock  Год назад

      Hello! Yes, Search filter (By Custom Field) works with CCT. If you need some help to make it work please, contact our support regarding your question - crocoblock.com/help-center/

  • @borisandric4290
    @borisandric4290 Год назад

    Great how about filter multiple products? If you switch to an next page the filter resets you cant list products to more pages exept the first one.😢

    • @Crocoblock
      @Crocoblock  Год назад

      Hi! Please, contact our support on this issue - crocoblock.com/help-center/

  • @nicolasruiz7097
    @nicolasruiz7097 2 месяца назад

    Thank you so much!!

  • @ddmetrics
    @ddmetrics 6 дней назад

    thanks now both the filters i have are not working.. Error. Incomplete request

    • @Crocoblock
      @Crocoblock  3 дня назад

      proceed please to our support crocoblock.com/help-center/

    • @Crocoblock
      @Crocoblock  3 дня назад

      it will work with any theme, but the most we are compatible with are Elementor Hello Theme, OceanWP, Astra, Blocksy, and GeneratePress

  • @vasu1510
    @vasu1510 Год назад

    Very helpful video

  • @tasnimsajid9041
    @tasnimsajid9041 6 месяцев назад

    thanks brah in my case i didnt use query id

    • @Crocoblock
      @Crocoblock  6 месяцев назад

      query id should be used in case of using several widgets of the same type on the same page, and one is supposed to be used as a provider. For instance, if there are two Listing Grids on the page and only one should be filtered, the Listing Grid settings (Advanced tab) should be opened, and its unique name should be set in the CSS ID field and then put here, in the Query ID field of the filter

  • @Zrihan
    @Zrihan Месяц назад

    Thank you

  • @naimislam4316
    @naimislam4316 4 месяца назад

    great thanks

    • @Crocoblock
      @Crocoblock  4 месяца назад

      it's our pleasure :) Thanks!

  • @brendahakoth
    @brendahakoth Год назад

    I give up! None of these wprks at all! Iddk what to do anymore

    • @Crocoblock
      @Crocoblock  Год назад

      Hi! Please, contact our support on this issue - crocoblock.com/help-center/

  • @gustavosk1able
    @gustavosk1able Год назад

    hello,
    all good?
    I'm with one
    little problem (elemntor pro widget issues) and used the woolentor plugin element in the archive page. But it doesn't have the query id option. Could you tell me what I can do? thank you very much

    • @Crocoblock
      @Crocoblock  Год назад

      Hi! Please, contact our support on this issue - crocoblock.com/help-center/

  • @NasibParmar-fe6bj
    @NasibParmar-fe6bj 6 месяцев назад

    woo product wigets not work range price

    • @Crocoblock
      @Crocoblock  6 месяцев назад

      sorry, what exactly do you mean?
      could you add more details?

  • @whataboutthis6233
    @whataboutthis6233 Год назад +1

    Your plugins are not easy to use...

    • @Crocoblock
      @Crocoblock  Год назад

      Hi! Could you please describe what difficulties you faced?