great story - I worked at iOS tech support for a couple years and there would always be these kind of people, who would go on and on about everything. We would refer to these as a 'fix my life' support ticket xD
I felt trapped. On the phone, it may be slightly easier to slide out of these things than in person. Maybe it's like how people can leave a nasty comment on YT but wouldn't say that in person.
great story - I worked at iOS tech support for a couple years and there would always be these kind of people, who would go on and on about everything. We would refer to these as a 'fix my life' support ticket xD
I felt trapped. On the phone, it may be slightly easier to slide out of these things than in person. Maybe it's like how people can leave a nasty comment on YT but wouldn't say that in person.